Page 5 of 10 · complaints 201–250 of 462

2016 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Engine
Filed Nov 18, 2021CA

I have a Jeep Wrangler Unlimited Rubicon 2016 that suddenly lost power in fast moving traffic with intermittent miss fire and blinking check engine light along with smoke and smell of burning oil. Looking into the engine from the top a large , deep pool of oil was sitting in the middle of the engine and working its way on to hot components of engine and exhausts and smoking. This could have easily become fire hazard in high temperature desert environment where running temperatures and hot exhaust pipes could start a fire. The engine miss fire and sudden loss of power was checked to be failing ignition coils and plugs that are supposed to be warrantied to 100K miles. The Pentastar V6 3.6 oil cooler was leaking badly and its effect could have been disasterous for the engine and car safety. The Oil Cooler faulty plastic design on this engine is a well known problem that Chrysler is refusing to address as recall on Wranglers sold . There are hundreds of complaints and cases of failure of this plastic component on the internet and the dealers are all well aware of it and happy to charge $2k for replacement. Chrysler and the dealer refused to admit the faulty oil cooler design and also would not accept ignition coil and spark plug replacement under the Std 80,000 miles California Emission Control warranty that come with all engines sold in CA. Chrysler is hiding this faulty design on Wranglers but accepted it on other Chrysler cars.

Engine
Filed Nov 2, 2021FL

2016 JEEP WRANGLER UNLIMITED SPORT. Vehicle has 41,500 miles. 3.6 Liter Pentastar V6. Gushing oil from oil cooler on to the exhaust and smoking to the point of catching fire. Known issue from what I am reading online. I guess Chrysler is waiting for one of us Jeep owners to die in a car fire!! $1200 to replace.....UNACCEPTABLE that a recall has not been forced on Chrysler!!!!

Air Bags
Filed Oct 20, 2021IN

My 2016 Jeep Wrangler with 53,000 miles on had the airbag light come on and when I went to have it checked it was due to a Occupant restraint control module malfunction. I was told this might not allow the airbags to deploy and that it could even deploy spontaneously. I have seem all kinds of recalls across the years for OCR related items(especially from FCA/Chrysler) https://www.automotiveworld.com/news-releases/chrysler-statement-occupant-restraint-control-orc-module/ You can inspect if you would like. Dealer noted the ORC was malfunctioning.

Steering
Filed Oct 13, 2021NY

Power steering no longer works. Started at 41,000 miles. Replaced power steering pump and still doesn’t work. Mechanic thinks it’s probably the power steering box.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 27, 202149,900 milesVA

The contact owns a 2016 Jeep Wrangler. The contact stated the EVAP canister error was displayed. The vehicle was taken to the local dealer where it was diagnosed that the filler neck going into the fuel tank was fractured. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 49,900.

Air Bags
Filed Sep 24, 202169,000 milesNC

The contact owns a 2016 Jeep Wrangler. The contact stated that the air bag warning light was illuminated. The vehicle was taken to a local dealer and diagnosed with needing the clock spring replaced however, the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V288000 (Air Bags) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 69,000.

Service Brakes
Filed Sep 8, 2021CT

I am reporting a dangerous brake part on all of the later model wranglers. The front brake lines collapse because of a clamp holding the brake line. This happened to our 2016 Jeep Wrangler willys edition it is garaged and only has 25,342 miles. The dealer wanted 2700 to redo all of the front brakes. This is a cross section of both hoses below. I bought the replacement lines and they have the exact same defect. Poor engineering here. The metal should not clamp the hose but be rolled around it so the hose has some clearance. I do not know who to report this to but I paid the dealer $180 to lie to me about it needing calipers rotors and hoses. Took it home and I diagnosed the issue. Spent around $200 for new hoses and my labor to change them out and bleed the system. I have temporarily put on the oem lines but am looking for some better aftermarket alternatives as the replacement is crimped and will fail soon. The left front caliper seized up locally. Right one was bad also. So glad it seized near our neighborhood.

Engine
Filed Aug 4, 2021OH

Oil filter housing/Oil cooler cracked. Dealership says its a common problem on 2014+ jeeps with 3.6 liter engine yet Jeep hasn't issued a recall. Dealer stated that this seems to happen around 50,000 miles on vehicle. No warning lights came on, noticed smoke coming from under hood when driving from oil falling onto exhaust. When pulled over large amount of oil was coming out from underside of Jeep. This happened with 43k miles on the vehicle which is right around where the dealer said they were seeing a large amount of failures for this part.

Air BagsCrash3 injured
Filed Jul 5, 2021NE

I was in a high speed impact collision rear ended at full speed and thrown into vehicle in front of me, me and my husband both suffered facial trauma as airbags did not deploy and both front seats twisted ans broke backwards in backseat where my 2 minor children were located.

Air Bags
Filed Jun 14, 2021TX

The clock spring has gone out, 15 and older was issued a recall, my 2016 (built 2015) is not included and denied buy jeep. My airbag light has been on about 20,000 miles now.

Service Brakes, Air › Antilock › Abs Warning Light
Filed May 25, 202159,400 milesTN

The contact owns a 2016 Jeep Wrangler. The contact stated while driving at various speeds, the Traction Control and ABS warning lights illuminated. The contact stated that as the warning lights illuminated, the vehicle decelerated and then attempted to regain traction control. The contact stated that the failure was intermittent. The vehicle was not diagnosed nor repaired. The dealer was contacted and scheduled an appointment for May 2021 at 10:00 am. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,400.

Air Bags
Filed May 18, 2021VT

AIRBAG CLOCKSPRING HAS BEEN RECALLED PREVIOUSLY ON THIS VEHICLE AND WAS REPLACED , BUT SAME ISSUE HAS OCCURED AGAIN, WITH AIR BAG WARNING LIGHT ON AND NO HORN OR STEERING WHEEL CONTROLS. VEHICLE IS ONLY A 2016 AND SHOULD NOT HAVE THIS REOCCURING ISSUE.

Service Brakes
Filed May 15, 202177,000 milesTX

ON THURSDSY 5/13/2021 AT APPROXIMATELY 5:15-5:20PM, I WAS DROPPING MY DAUGHTER OFF TO WORK AND I GOT BACK ON THE ROAD THEN THROUGH THE U-TURN TO GET BACK ON THE OTHER SIDE. I PROCEEDED TO ENTER THE ROADWAY INITIALLY ABOUT 10MPH AND ALL OF A SUDDEN, THE JEEP ACCELERATED TO ALMOST 80 MPH AND I SMASHED THE BRAKED AND IT WOULD NOT STOP AT ALL. THE RPM'S WERE STEADY GOING UP. I PULLED UP THE EMERGENCY BRAKE RIGHT BEFORE I ALMOST REAR ENDED THE CAR IN FRONT OF ME AT THE LIGHT GETTING READY 6O GO THROUGH THE INTERSECTION. I WAS ON THE BRAKE AT THE SAME TIME. ONCE THE CAR FINALLY CAME TO A STOP, THE ENGINE WAS STILL REVED UP. I PUT IN PARK AND TURNED THE VEHICLE OFF WITH THE IGNITION. I THEN RESTARTED AND WAS SCARED THE REST OF THE WAY HOME. THE VEHICLE WAS IN MOTION WHEN THIS HAPPENED. THERE WAS NOTHING UNDER THE BRAKE. MY FLOOR MATS WERE FLUSH AND FLAT AND THE ACCELERATION WAS SO SCARY. I FEARED FOR MY LIFE. I HAVE NOT DRIVEN IT SINCE. I CALLED THE DEALERSHIP AND THEY TOLD ME TO BRING IT IN THE NEXT MORNING, FRIDAY THE 14TH AT 10 AM BUT THAT THEU WOULD NOT BE ABLE TO LOOK AT IT UNTIL 7-10 DAYS. I DID NOT BRING IT AS THIS WAS UNACCEPTABLE. I WILL CALL BACK AND SPEAK WITH SOMEONE ELSE FOR RESULTS. THE TECH EVEN TOLD ME THAT THIS HAPPENED TO HIS BROTHER THAT ALSO HAVE A JEEP. THERE ISN'T A RECALL FOR THIS THAT I'VE FOUND. SOMEONE WILL LOSE THEIR LIFE BECAUSE OF THIS MALFUNCTION. THIS IS A VERY SERIOUS SAFETY HAZARD.

Engine
Filed May 6, 202172,547 milesIL

ENGINE OIL COOLER ASSEMBLY LEAKING AT BACK OF ENGINE. OIL LEAKING DOWN BACK OF ENGINE AND BELL HOUSING CREATING A POSSIBLE FIRE. VERY HOT SMELL AND SMOKING FROM ENGINE BAY

Unknown or Other
Filed May 4, 2021NH

I WAS TOLD THAT MY OIL FILTER HOUSING ADAPTER HAS A MAJOR LEAK. BUT, THE PART IS ON BACK ORDER. THERE ARE 40,000 PLUS ON BACK ORDER AND THE NUMBER WAS ORIGINALLY 60,000. IT JUST SEEMS THAT THIS SEEMS TO BE A COMMON PROBLEM AND THAT THERE SHOULD BE A RECALL. MY ENGINE COULD SEIZE WHILE DRIVING IF I HAPPEN TO RUN OUT OF OIL AND IT COULD NOT ONLY INJURE MYSELF BUT SOMEONE ELSE AND I HAVE NO WAY OF GETTING THE PART ANYTIME SOON.

Engine
Filed Apr 29, 202170,104 milesTX

THE OIL FILTER CANISTER/OIL COOLER IS CRACKED AND IS LEAKING OIL. THIS IS AN ENVIRONMENTAL HAZARD. WE HAVE TAKEN IT TO OUR MECHANIC AND SPOKE WITH THE DEALERSHIP THAT IT WAS BOUGHT FROM AND HAVE BEEN TOLD BY MANY OTHER PART HOUSES THAT THIS REPLACEMENT PART IS ON A 50,000 + PARTS BACK ORDER AND THAT IT CAN TAKE ANYWHERE FROM 20-60 DAYS TO GET THE PART IN TO REPLACE IT. THE VEHICLE WAS STATIONARY WHEN WE NOTICED THE LEAK AND NEVER DRIVEN AGAIN AFTER THAT. THIS TELLS ME THAT THIS IS A HUGE ISSUE AND THAT THERE SHOULD BE A RECALL ON THIS ISSUE. I UNDERSTAND THE MANUFACTURING SIDE OF THINGS BUT THAT IS A LARGE NUMBER FOR THE BACK ORDER.

Air Bags
Filed Apr 21, 2021153,000 milesTX

AIR BAG LIGHT CAME ON CAUSING MY AIR BAGS TO NOT DEPLOY IF I DO GET IN AN ACCIDENT.

Air BagsCrash2 injured
Filed Mar 26, 202190,000 milesNV

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT AFTER STOPPING AND ATTEMPTING TO MAKE A LEFT TURN AT APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO PASSENGER'S SIDE WHEEL AND FENDER OF THE VEHICLE. THE CONTACT STATED THAT THE PASSENGER'S SIDE WHEEL WAS PUSHED UP INTO THE WHEEL WELL. THE CONTACT STATED THAT THE VEHICLE WAS PUSHED LATERALLY APPROXIMATELY 7-10 FEET. THE FORCE OF THE IMPACT WENT THROUGH THE ENGINE BLOCK AND WENT OUT ON THE DRIVER'S SIDE OF THE VEHICLE. ADDITIONALLY, THE WINDSHIELD WAS CRACKED AND HOOD CLIP ON THE DRIVER'S SIDE WAS SEVERED. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ASSUMED THAT THE OTHER VEHICLE WAS DRIVING APPROXIMATELY 60 MPH AT THE TIME OF IMPACT. THE VEHICLE WAS TOWED TO A TOW LOT BUT WAS NOT YET INSPECTED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND NECK, AND A MINOR LACERATION TO THE RIGHT LEG. THE CONTACT WAS CONCERNED THAT HE MIGHT HAVE ALSO SUSTAINED POSSIBLE BRAIN AND SPINAL CORD INJURIES. THE OTHER DRIVER SUSTAINED A LACERATION TO THE LEFT LEG BELOW THE KNEE AND WAS TRANSPORTED FROM THE SCENE BY THE PARAMEDICS. THE CONTACT STATED THAT HE CHOSE NOT TO LEAVE WITH THE PARAMEDICS BECAUSE AT THE TIME HE FELT NO PAIN HOWEVER, LATER IN THE EVENING AND THROUGHOUT THE NIGHT, HE EXPERIENCED EXCRUCIATING PAIN. THE NEXT MORNING THE CONTACT WENT TO THE EMERGENCY ROOM TO SEEK MEDICAL ATTENTION. THERE WERE CT SCANS AND X-RAYS PERFORMED ON THE CONTACT. THE CONTACT REFERENCED N

Engine
Filed Mar 22, 202171,000 milesMA

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING VEHICLE STALLED HAS STALLED AT 30MPH AND AT 65 MPH WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THIS HAS HAPPENED RANDOMLY AT LEAST FIVE TIMES IN THE PAST THREE MONTHS. THE VEHICLE WAS RESTARTED AND DROVE AS DESIGNED. THE VEHICLE WAS TAKEN TWICE TO GOOD BROTHERS DODGE RAM (577 COLUMBIAN ST, SOUTH WEYMOUTH, MA 02190, (781) 331-8300) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT CALLED QUIRK CHRYSLER JEEP (441 QUINCY AVE, BRAINTREE, MA 02184, (781) 917-1400) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. *DT*JB

Power Train
Filed Mar 9, 202160,000 milesIL

WHEN TRANSMISSION IS COLD AND IS PUT IN REVERSE IT WILL CAUSE LOSS OF CONTROL AND STALLING OF THE VEHICLE. WHEN RESTARTED THE VEHICLE WILL RUN WITH A VERY ROUGH LOW RPM IDLE, HAS HAPPENED MANY TIMES OVER LAST FEW MONTHS. WILL DOCUMENT FROM NOW ON WHEN IT DOES IT AGAIN.

Engine
Filed Mar 4, 202145,000 milesOK

MY VEHICLE HASN'T BEEN DRIVEN MUCH, I WORK FROM HOME, I NOTICED A POOL OF OIL UNDER IT, TOOK TO DEALERSHIP AND HE OIL COOLER IS LEAKING.

Engine
Filed Mar 2, 2021OK

ENGINE OIL COOLER IS OUT AND LEAKING OIL EVERYWHERE. THE VEHICLE IS NOT DRIVEABLE AND THE PART IS ON OVER A 45 DAY BACK ORDER. NO COMPANY WILL EVER TAKE MY VEHICLE IN DUE TO THE PART UNABLE TO BE ORDERED. EVERYONE SEEMS TO BE HAVING THE SAME ISSUE. MY JEEP HAS 62K MILES ON IT AND IS MY DAILY DRIVER. THIS NEEDS TO BE RECALLED.

Engine
Filed Mar 2, 202152,753 milesOK

OIL COOL IS LEAKING AFTER COLD WEATHER

Engine
Filed Mar 2, 2021LA

THE OIL FILTER HOUSING IS MADE OF PLASTICS AND IT CRACKS AND OIL LEAKS ON TO EXHAUST WHICH COULD CAUSE A FIRE AND ALSO ENVIRONMENTAL ISSUER DUE TO OIL LEAKING ON GROUND. THIS IS A BIG PROBLEM WITH THE JEEP PENTASTAR 3.6 V6 ENGINE. AFTER CONTACTING JEEP DEALERS TO FIX LEAK THEY TELL ME THE PART IS ON BACK ORDER DUE TO SO MANY JEEP AND CARS THAT HAVE THIS PART. THE NUMBER THEY GAVE ME IS OVER 40,000 AND TIME FRAME OF GETTING ONE COULD BE A MONTH. THIS EXPLAINS WHY JEEP DROP POWER TRAIN WARRANTY FROM 100,000 MILES TO 60,000. I NOTICED A LITTLE LEAK AT 65,000 MILE AND NOW AT 70,000 MILES YOU HAVE TO KEEP ADDING OIL OR PARK IT DUE TO MAYBE IT CATCHING ON FIRE. ONE DEALER TOLD ME HE HAD 30 VEHICLE SITTING ON LOT WAITING ON PART.I FEEL JEEP SHOULD HAVE A RE-CALL FOR THIS ISSUER. NOW I HAVE A JEEP THAT I CAN'T USE FOR A MONTH OR MORE IF LUCKY.

EngineFire
Filed Feb 24, 202170,000 milesLA

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45-50 MPH, THERE WAS A BURNING OIL SMELL DETECTED INSIDE THE VEHICLE. THE CONTACT PARKED THE VEHICLE AND SAW THERE WAS OIL LEAKING FROM THE VEHICLE ONTO THE GROUND. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS A CRACKED OIL COOLER THAT LEAKED INTO THE EXHAUST SYSTEM. THE CONTACT INFORMED A JEEP DEALER OF THE FAILURE BUT THE PART TO REPAIR WAS ON BACK ORDER. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Power Train
Filed Feb 15, 202150,800 milesNJ

TYPICALLY ON FIRST START OF THE DAY IN COLD WEATHER (SUB 40DEGREES) WITH FOOT ON THE BRAKE WHILE IN PUTTING THE JEEP INTO REVERSE CAUSES IT TO LURCH BACKWARDS, DROP IDLE AND THEN STALL WHILE IN GEAR.

Electrical System
Filed Feb 12, 202153,000 milesMO

COMPLETE LOSS OF POWER ON HIGHWAY MULTIPLE TIMES. EVERY LIGHT ON DASH FLASHES AND HEADLIGHTS FLICKER

Service Brakes
Filed Jan 25, 202143,000 milesVA

BETWEEN 41,258 MILES AND LESS THAN 43,000 MILES, FRONT BRAKE CALIPERS LOCKED UP. HUSBAND THROWN FORWARD TOWARD WINDSHIELD -- WITHOUT APPLYING THE BRAKES -- AT CITY DRIVING SPEED BUT WAS SAVED BY HIS SEATBELT FROM GOING THROUGH THE WINDSHIELD. IT ALSO FELT LIKE THE BRAKES WERE VERY GRABBY EARLIER ON THAT TRIP AND MORE ACCELERATION WAS NEEDED TO MAKE THE CAR TRAVEL FORWARD AS THE WHEELS SEEMED NOT TO MOVE FREELY, LIKE THEY WERE BEING HELD BACK. ROTORS SEVERELY SCORED, COULDN'T BE MACHINED. BOTH FRONT CALIPERS, ROTORS, HOSES, PADS, LINES, FLUIDS ALL REQUIRED REPLACEMENT ACCORDING TO KOONS TYSONS JEEP IN VIENNA, VA. IN A 2 SECOND GOGGLE SEARCH OF JEEP OWNER'S FORUM BRAKE COMPLAINTS, THERE ARE OVER 300 SIMILAR BRAKE CALIPER AND LOCKING UP COMPLAINTS FOR 3RD GENERATION WRANGLER VEHICLES BETWEEN 2007 AND 2017. THE DEALERSHIP SHARED WITH US THAT THE NEW PARTS THEY USED FOR OUR FRONT BRAKE REPAIR ARE THE RE-ENGINEERED OEM PARTS DESIGNED BY JEEP AND THAT THIS IS A COMMON ISSUE WITH THE ORIGINAL FRONT BRAKE PARTS THAT SHIPPED ON THESE VEHICLES FROM THE FACTORY (YET THERE IS NO RECALL TO DATE -- IF JEEP RE-DESIGNED THE ORIGINAL PARTS, THEY CLEARLY KNOW THERE IS A SAFETY ISSUE HERE, PLUS THEY SUPPLY THE JEEP OWNER'S FORUM??). WE WERE GIVEN AN INVOICE OF $1,500+ FOR THE FRONT BRAKE REPAIRS. WE CONTACTED JEEP CUSTOMER SERVICE WHO DENIED KNOWLEDGE OF THIS FRONT BRAKE SAFETY ISSUE. THEY ASKED THE DEALERSHIP TO WORK WITH US TO DISCOUNT THE PRICE AS WARRANTY EXPIRED AT 36,000 MILES, BUT JEEP DI

Unknown or Other
Filed Jan 21, 2021CO

SPOKE WITH BRITTANY ABOUT THE ISSUE WITH THE NAVIGATION SYSTEM (ERROR MESSAGES). TOLD HER THAT THE DEALERSHIP SAID THE ENTIRE RADIO MUST BE REPLACED AND WILL BE ROUGHLY $600. BRITTANY TOLD ME THAT UCONNECT AND GARMIN MAKE THE PRODUCTS IN THE JEEP PERTAINING TO THOSE ISSUES. I TOLD BRITTANY THAT I HAD SPOKEN TO MULTIPLE PEOPLE AT BOTH OF THOSE COMPANIES AND THEY ALL SAID THAT THE ISSUES I AM HAVING ARE ALL A JEEP PROBLEM. I TOLD BRITTANY THAT THE RESEARCH I HAVE DONE HAS INDICATED THAT THIS ISSUE IS A KNOWN JEEP PROBLEM. BRITTANY TOLD ME THAT THEY HAVE RECEIVED MANY CALLS AND HAVE HAD MANY CLAIMS REGARDING THIS ISSUE WITH JEEPS AS NEW AS 2018, 2019, AND 2020 MODELS. THEY ALSO HAVE MANY CALLS AND CLAIMS REGARDING THIS ISSUE IN OLDER MODEL VEHICLES AS WELL. SHE STATED THAT THERE HAVE BEEN ATTEMPTS BY CUSTOMERS TO GET THE COST OF THESE ISSUES COVERED, AND THEY HAVE BEEN DENIED EACH TIME. BRITTANY ADDED MY NAME/VEHICLE/ISSUE TO THE CLAIMS REGARDING THIS ISSUE. SHE SAID THAT IF THERE WAS A RECALL OR EXTENDED WARRANTY REGARDING THIS THEN I WOULD RECEIVE INFORMATION IN THE MAIL. I TOLD HER I WAS GOING TO GET THE ISSUE FIXED THROUGH THE DEALERSHIP AND ASKED ABOUT REIMBURSEMENT IF THIS RECALL OR EXTENDED WARRANTY WERE TO COME OUT. SHE TOLD ME THAT IF EITHER THE RECALL OR WARRANTY DO COME OUT, I SHOULD KEEP MY RECEIPT FROM THE REPAIR AND I CAN GET REFUNDED FOR THE FULL COST OF THE PARTS/LABOR/TAXES/ETC. I ALSO ASKED ABOUT IF THIS REFUND WOULD APPLY IF THE EXTENDED WARRANTY WERE GRANTED

Service Brakes
Filed Jan 19, 202120,000 milesNJ

VEHICLE HAS ONLY 20,000 MILES ON IT. GARAGE KEPT. BRAKES FAILED. NEEDS NEW BRAKE PADS, NEW ROTORS, AND NEW SPEED SENSORS. $850 WORTH OF WORK. THIS IS RIDICULOUS FOR A CAR WITH SUCH LOW MILEAGE. WILL NEVER BUY ANOTHER CHRYSLER PRODUCT.

Air Bags
Filed Jan 19, 202139,000 milesOK

AIRBAG LIGHT CAME ON IN JEEP, TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS THE MODULAR THAT CONTROLS THE ENTIRE AIRBAG SYSTEM AND HE COULDN'T GUARANTEE THE AIRBAGS WOULD DEPLOY. THE WARRANTY EXPIRED AT 36,000 (IT HAS 39,000) AND IT WOULD BE $900 TO FIX.

Power Train
Filed Dec 29, 202040,000 milesNJ

ON COLD DAYS AFTER THE JEEP HAS BEEN SITTING OVERNIGHT, THE ENGINE WILL STALL WHEN THE TRANSMISSION IS SHIFTED INTO DRIVE OR REVERSE. THIS HAPPENS WHEN THE JEEP IS STARTED AND IT MAKES NO DIFFERENCE IF THE CAR IS RUNNING FOR 30 SECONDS BEFORE IT IS SHIFTED OR RUNNING FOR 3 MINUTES, THE ENGINE WILL STALL WHEN SHIFTING INTO DRIVE OR REVERSE. THIS HAPPENED LAST WINTER AND HAS STARTED DOING IT AGAIN NOW THAT ITS COLD.

Engine
Filed Dec 28, 202067,000 milesTN

ENGINE OIL COOLER FAIL, EXTREME FIRE HAZARD. SMALL AMOUNT OF OIL FOUND ON DRIVEWAY WHILE PARKED, ATTEMPTED TO LOCATE SOURCE BY STARTING ENGINE. OIL FLOODED OUT OF THE ENGINE, STREAMING DOWN THE ENGINE TO THE FRAME. HAD MY WIFE DRIVEN THE JEEP TO WORK IT WOULD'VE PROBABLY CAUGHT FIRE ONCE THE OIL REACHED THE EXHAUST.

Engine
Filed Dec 26, 202077,000 milesLA

I NOTICED AN OIL BURNING SMELL AND UPON FURTHER INSPECTION SAW OIL ALL OVER THE UNDERCARRIAGE OF MY VEHICLE INCLUDING THE TRANSMISSION AND EXHAUST . LOOKED UNDER THE HOOD AND NOTICED OIL UNDERNEATH MY ENGINE COVER BY THE OIL FILTER HOUSING. SO NOW EVERY TIME I DRIVE IT SMELLS LIKE IT'S ON FIRE. SO I GUESS THEY ARE NOT WORRIED ABOUT THE PEOPLE WHO BUY THEIR VEHICLES BURNING UP.

Service Brakes
Filed Dec 15, 20201,145,600 milesAZ

I HAVE GONE THROUGH OVER 4 SETS OF MUD TERRAIN TIRES OVER THE LAST TWO YEARS THAT ARE UNEVENLY WORN AND NO ONE KNEW WHY. MOST RECENTLY, THE REAR RIGHT TIRE HAD A SIDEWALL GASH AND HAD A FLAT TIRE, WE BEGAN SMELLING SMOKE AND ENDED UP TAKING THE JEEP INTO BRAKEMASTERS AND WAS TOLD THE ENTIRE REAR DIFFERENTIAL WAS FAILING AND FALLING APART. WE HAD THE REAR DIFF REPLACED, BRAKES, ROTORS AND PAID $5000 OUT OF POCKET AND AS I WAS DRIVING FROM HOME TO TUCSON THE OTHER DAY TO MY MATERNITY APPOINTMENT, THE BACK RIGHT TIRE BEGAN SCREECHING WHILE NOT BRAKING AND BEGAN SIZZLING AND BURNING WITH OIL COMING OUT FROM THE TIRE. I IMMEDIATELY STOPPED AT THE NEAREST BRAKEMASTERS AND THEY SAID THAT AN ENTIRELY NEW REAR DIFFERENTIAL IS NEEDED. NOT ONLY COULD THE JEEP HAVE CAUGHT ON FIRE WITH THIS SAFETY ISSUE BUT I KEPT LOSING CONTROL OF THE STEERING IN THE MIDDLE OF THE CITY WITH A 2 YEAR OLD AND ONE ON THE WAY. I AM HOPING TO SEE SOME SORT OF RESOLUTION ON THIS AND TO BE COMMUNICATED WITH OTHER JEEP OWNERS OF THIS SAFETY ISSUE.

Air Bags
Filed Dec 3, 202043,000 milesSC

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING AT UNKNOWN SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKINNEY DODGE CHRYSLER JEEP RAM & USED CARS (4574 CALHOUN MEMORIAL HWY, EASLEY, SC 29640, (864) 859-1981) WHERE IT WAS DIAGNOSED THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC INFORMED CONTACT THE STEERING WHEEL HAD BEEN TURNED TO MANY TIMES. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 43,000.

Service Brakes
Filed Nov 16, 202037,000 milesNC

BRAKES SEIZED UP WITH ONLY 37,000 MILES. IT REQUIRED A FULL FRONTAL BRAKE REBUILD. THE MECHANICS SAID THIS SHOULDN'T HAVE HAPPENED WITH SUCH LOW MILEAGE AND YEAR. BECAUSE THEY WERE "SEIZED" UP, IT CAUSED EVERYTHING TO HEAT UP AND RUINED THE CALIPERS, PAD AND ROTARS. IT WAS UNSAFE TO DRIVE WHEN WE TOOK IT IN TO THE MECHANIC.

Service Brakes
Filed Nov 13, 202052,000 milesFL

THE BRAKES KEEP GETTING LOCKED UP. I"VE HAD THE CAR SINCE MAY 2020 AND HAVE HAD THE CAR TOWED TWICE AND THE FRONT AND BACK BRAKES DONE TWICE AS WELL. NOT TO MENTION, TODAY I HAD TO HAVE IT TOWED AGAIN AND STILL DONT KNOW WHAT THE "FIX" WILL COST

Steering
Filed Nov 9, 202070,000 milesVA

DEATH WOBBLE - THIS HAS HAPPENED SEVERAL TIMES SINCE OWNING THE JEEP - PAID OUT OF POCKET FOR NEW TRACK BAR (DIDN'T FIX PROBLEM) - TOOK JEEP TO DOMINION OF BEDFORD (JEEP DEALER) THEY SAID THEY COULDNT FIND ANYTHING LOOSE ON FRONT END AND RECOMMENDED GETTING VEHICLE ALIGNED (PAID OUT OF POCKET TO DOMINION OF BEDFORD) - HAD VEHICLE ALIGNED (ALMOST $300, DIDN'T FIX PROBLEM) - TOOK JEEP TO A DIFFERENT MECHANIC AND THEY ADVISED NOTHING COULD BE FOUND THAT WAS LOOSE - EXTREMELY DANGEROUS WHEN OPERATING AT HIGHWAY SPEED BECAUSE THERE IS VERY LITTLE CONTROL OF VEHICLE AND WHEN I'M ON THE HIGHWAY I CAN'T JUST SLOW DOWN WITHOUT POSSIBLY CAUSING AN ACCIDENT - WE HAVE RECEIVED NO NOTICES FROM JEEP ABOUT THIS ISSUE OR WHAT THEY ARE DOING TO FIX THE PROBLEM

Service Brakes
Filed Nov 9, 202037,000 milesMD

THE JEEP WRANGLER HAS 37K MILES AND THE FRONT PASSENGER SIDE BREAK CALIBER LOCKED UP. WHEN THIS FIRST OCCURRED/IDENTIFIED THE VEHICLE WAS IN MOTION ON THE HIGHWAY DOING 70 MPH. WHEN BREAKING THE JEEP MADE A STRONG PULL TO THE RIGHT ALMOST SENDING THE VEHICLE OFF THE SHOULDER OF THE ROAD..

Engine
Filed Nov 8, 202029,000 milesNJ

THE OIL FILTER HOUSING ASSEMBLY IS MADE OF PLASTIC THAT CRACKS. THIS LEADS TO OIL LEAKING AND SEVERAL INCHES OF OIL SITS IN THE V OF THE HOT ENGINE UNTIL IT SPILLS OVER. THIS IS A DEFINITE FIRE HAZARD. FCA NEEDS TO RECALL WITH A REDESIGNED PART MADE OF METAL. I HAVE ALREADY REPLACED MINE TWICE IN 1 YR. REPLACING IT WITH THE SAME PART IS NOT FIXING IT. FAILED AT 29K MILES AND NOW AT 42K MILES. THIS IS A $1000 REPAIR EACH TIME. MINE WAS COVERED UNDER POWER TRAIN WARRANTY BUT THIS IS UNACCEPTABLE QUALITY AND PRACTICES. I NOTICED OIL LEAKING UNDERNEATH THE ENGINE AGAIN AND THIS TIME I THOUGHT IT WAS THE REAR MAIN SEAL. I NOTICED BURNT OIL IN THE V OF THE ENGINE BLOCK AS WELL. TO MY SUPRISE, SAME PART HAS FAILED ALREADY. PARTS FAILING AT THIS LOW OF MILEAGE ARE A DESIGN FLAW THAT IS BEING IGNORED BY FCA. SOMETHING NEEDS TO BE DONE. OH... ONE LAST THING..WHILE THE MECHANIC HAD IT APART, HE NOTICED THE HEAD GASKET WAS LEAKING TOO SO HE REPLACED THAT AT 29K MILES. NO WONDER CHRYSLER/FIAT IS THE WORST CAR MAKER IN THE WORLD.

Power Train
Filed Nov 5, 202073,000 milesTN

RANDOMLY DRIVING ON THE ROAD AT VARIOUS SPEEDS THIS JEEP WILL SUDDENLY UNEXPECTEDLY BEGIN TO SHAKE VIOLENTLY AND CAUSES THE DRIVER TO BE UNABLE TO SAFELY CONTROL THE VEHICLE. JEEP DEALERSHIP DOES NOT GUARANTEE IT CAN FIX THE PROBLEM BUT IS AWARE OF THE PROBLEM. OTHER MECHANICS ARE AWARE OF THE PROBLEM AND ARE UNABLE TO FIX IT. THIS HAS HAPPENED MULTIPLE TIMES AT MULTIPLE SPEEDS ON THE CITY STREETS AND AT HIGH SPEEDS ON THE HIGHWAY. IT HAPPENS WHEN DRIVING STRAIGHT AND IT ALSO HAPPENS WHEN TURNING. THIS VEHICLE HAS NOT BEEN REPAIRED OR INVOLVED IN AN ACCIDENT YET BUT IT IS UNSAFE TO DRIVE

Air Bags
Filed Nov 1, 2020VT

RECALL # S40, NHTSA 16V-288 NEEDS TO BE EXPANDED!!! MY CLOCKSPIRING ASSEMBLY IS BAD IN MY VEHICLE, AND MY AIRBAG LIGHT IS ON. THE DEALERSHIP SAID IF I GET IN AN ACCIDENT THE AIR BAG WILL NOT DEPLOY. THERE IS A RECALL OUT FOR CERTAIN 2016 RHD VEHICLES FOR THE CLOCK SPRING ASSEMBLY. CERTAIN VEHICLES MANUFACTURED BETWEEN 2011 AND MAY OF 2016 FALL INTO THE RECALL. MY VEHICLE WAS MANUFACTURED DURING THAT TIME, HOWEVER FOR SOME REASON MY VIN NUMBER IS NOT INCLUDED IN THIS RECALL-WHY? THE SAME CLOCK SPRING THAT WAS RECALLED IN CERTAIN VIN NUMBERS HAS GONE BAD IN MY VEHICLE ALSO-WHICH IS A RIGHT HAND DRIVE. SPEAKING WITH CHRYSTLER DIRECTLY ABOUT THIS THEY SAID THERE IS NOTHING THEY CAN DO BECAUSE MY VIN NUMBER IS NOT INCLUDED! THIS IS NOT OK! IT IS AN ISSUE EFFECTING AIR BAD DEPLOYMENT! I AM A RURAL MAIL CARRIER-AND I AM RISKING MY LIFE EVERY DAY. IF A VEHICLE REAR ENDS ME OR HITS ME-MY AIR BAD WILL NOT DEPLOY AND THATS MY LIFE! FOR CHRYSTLER TO KNOW ABOUT THIS ISSUE IN VEHICLES AND NOT TAKE CARE OF IT IN MINE IS NOT OK! AND I EXPECT SOMETHING TO BE DONE!

Engine
Filed Oct 29, 202040,000 milesTN

AFTER DRIVING FOR ABOUT 20 MINS THE RADIATOR FAN WOULD RUN AT FULL SPEED TO COOL THE ENGINE. TOOK IT TO THE SHOP 12/31/2019 AND THE DIAGNOSIS WAS THAT THE RADIATOR WAS LEAKING WITH NO WARNING. THE SERVICE ADVISOR CLAIMED THAT RUNNING THE HEAT TOO HIGH INSIDE THE VEHICLE PROBABLY CAUSED THE RADIATOR TO CRACK AND LEAK... THE VEHICLE ONLY HAD 40K MILES ON IT WHEN THE RADIATOR WAS REPLACED AND WAS NOT COVERED UNDER FACTORY WARRANTY.

Power Train
Filed Oct 9, 202080,000 milesGA

MY WIFE HAS HAD HER GAS PEDAL STICK ON HER ON THREE SEPARATE OCCASIONS, AND I HAVE HAD IT STICK ON ME ONCE (10-4-20). THE FIRST TIME IT DID IT TO HER WAS ABOUT A MONTH OR SO AGO, AND THEN IT DID IT TO HER TWICE THIS MORNING ON HER WAY TO WORK (10-9-20). IT SEEMS TO ONLY DO IT UNDER A HARD ACCELERATION. THE PEDAL WILL DROP TO THE FLOOR, RPM WILL SHOOT UP, AND IT WILL NOT DISENGAGE FOR A GOOD 10 SECONDS OR SO. I HAVE VERIFIED THAT THE FLOOR MATT IS NOT OBSTRUCTING THE PATH OF THE PEDAL. THIS SEEM STO BE A COMMON PROBLEM AMONG THE JK JEEPS, BUT NOTHING HAS BEEN DONE ABOUT IT.

Electrical System
Filed Oct 7, 202071,000 milesPA

HORN SOUNDS ONLY AFTER A VERY FORCEFUL/PURPOSEFUL PUSH ON THE STEERING WHEEL HORN PAD AND THEN ONLY AFTER A MOMENTARY DELAY (I SUPPOSE AFTER "RELAYS" ARE ACTIVATED). ADDITIONALLY, THERE IS NO OPTION FOR A LIGHT, FRIENDLY "BEEP" (FOR INSTANCE TO SAY "HELLO" TO A NEIGHBOR OR AWAKEN ANOTHER DRIVER SITTING AT A LIGHT AFTER IT'S TURNED GREEN).

Fuel/Propulsion System
Filed Sep 22, 202058,810 milesPA

VEHICLE WITH APPROXIMATELY 58000 MILES WAS PARKED IN DRIVEWAY. WHEN TURNING THE KEY TO ON, A HISSING SOUND AND A STRONG SMELL OF GASOLINE CAME FROM THE BOTTOM OF THE JEEP. TURNED OFF VEHICLE, AND EXITED THE CAR TO SEE A TWO FOOT WIDE PUDDLE OF GASOLINE UNDER THE CAR. . REPAIR SHOP INDICATED FAILURE OF PRESSURIZED GAS LINE COMING FROM TOP OF THE GAS TANK. IF AN IGNITION SOURCE HAD BEEN PRESENT THE CAR WOULD HAVE CAUGHT ON FIRE. VEHICLE HAD BEEN DRIVEN APPROXIMATELY 14 MILES THAT DAY WITH NO ISSUES, THE FAILURE IN THE GAS LINE WAS SUDDEN AND COMPLETE.

Air Bags
Filed Sep 20, 202049,000 milesAL

CLOCKSPRING IS CAUSING THE AIR BAG LIGHT TO STAY ILLUMINATED. CLOCKSPRING CONTROLS TURN SIGNAL, FLASHERS, DEPLOYMENT OF AIR BAGS, ETC. IF I HAVE AN ACCIDENT THE AIR BAGS MAY NOT EVEN DEPLOY. THAT IS A REAL SAFETY ISSUE TO ME AND SHOULD BE FOR ALL DRIVERS.

Engine
Filed Sep 20, 2020139,567 milesMS

HAVE HAD TO HAVE MOST IF NOT ALL FRONT OF VEHICLE REPLACED WITH BALL JOINTS AND UPPER RIGHT AXLE THE LATEST. NOW I HAVE A DECA CODE 0198 FOR SEVERAL MONTHS AND NOW THE VEHICLE IS RUNNING HOT.

Air Bags
Filed Sep 18, 202077,000 milesFL

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ILLUMINATED. THE CONTACT CALLED THE DOTHAN CHRYSLER DODGE JEEP RAM FIAT DEALER LOCATED AT 4074 ROSS CLARK CIR, DOTHAN, AL 36303, AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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