Page 9 of 10 · complaints 401–450 of 485

2011 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Fuel/Propulsion System
Filed Dec 24, 201340,000 milesTX

THE GAS ALWAYS SPILLS OVER FROM THE GAS TANK AFTER I PUT FUEL IN THE TANK. IT DOESN'T MATTER IF I PUT A FEW GALLONS IN THE TANK OR FILL IT FULL. IT SPILLS GAS ALL OVER MY JEEP AND ON THE GROUND. *TR

Fuel/Propulsion System
Filed Dec 14, 201345,000 milesOH

AROUND THE DATE LISTED ABOVE, AND SINCE THEN WITH EVERY FUEL FILL UP, ONCE THE FUEL NOZZLE STOPS FILLING, THE VEHICLE SPILLS FUEL ALL OVER THE OUTSIDE OF THE VEHICLE AND ONTO THE GROUND, CREATING A FIRE HAZARD. IT DID NOT DO THIS WHEN IT WAS NEW, AND IT HAPPENS AT ALL DIFFERENT FUEL PUMPS AND FILLING STATIONS. THERE IS A RECALL FOR SIMILAR VEHICLES, BUT IT DOES NOT INCLUDE THIS YEAR. I THINK THAT IT SHOULD. *TR

Fuel System, Gasoline
Filed Dec 12, 201331,000 milesVA

WHEN FILLING UP THE GAS TANK, I SET THE PUMP TO CONTINUOUSLY FILL. THE PUMP DOESN'T STOP WHEN THE TANK IS FULL, CAUSING THE FUEL TO OVERFLOW OUTSIDE THE JEEP. AND WITH THE UNKNOWN PART (HEADER BAR) LEAKS EVERYTIME IT RAINS. IT LEAKS FROM THE TOP OF THE DRIVER SIDE WINDOW...AND IT'S NOT JUST A LITTLE LEAK EITHER, IT SOMETIMES LOOKS LIKE A WATERFALL! TOOK IT TO THE JEEP DEALERSHIP, AND THEY SAID IT WAS WARPED. BOTH SEEM TO BE A COMMON ISSUE WITH JEEPS WRANGLER MODELS. *TR

Fuel/Propulsion System
Filed Dec 11, 201365,000 milesMI

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT FUEL WOULD SPILL WHENEVER ATTEMPTING TO FILL THE FUEL TANK. THE CONTACT ALSO MENTIONED THAT FUEL WOULD SPILL ON HERSELF AND DOWN THE SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS ADVISED THAT THE CHECK VALVE INSIDE THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Electrical System
Filed Dec 8, 2013NJ

MY CLOCK SPRING IS INOP THERE IS A RECALL FOR THIS ON RIGHT SIDE DRIVE JEEPS WELL MINE IS A LEFT SIDE DRIVE WITH THE SAME ISSUES THAT THE RIGHT SIDE DRIVE HAS WHY ISN'T IT A RECALL FOR ALL CLOCK SPRINGS THEY ARE THE SAME PART NUMBER FOR BOTH SIDE DRIVES PLEASE FIX THIS AS IT ALSO AFFECTS MY HORN AND AIRBAG. THANK YOU *TR

Steering
Filed Dec 7, 201312,000 milesNM

I BEGAN DRIVING DOWN THE STREET GOING ABOUT 45 MPH WHEN THE STEERING WHEEL START TO SHAKE VIOLENTLY FROM LEFT TO RIGHT. WHICH CAUSED THE WHOLE VEHICLE TO SHAKE. I APPLIED THE BRAKES AND PULLED OVER. I THOUGHT I BLEW OUT A TIRE OR SNAPPED A LUG ON ONE OF THE WHEELS. WALKED AROUND THE VEHICLE AND EVERYTHING LOOKED FINE. WHEN I CAME BACK UP TO 40 MPH AND STARTED TO HAPPEN AGAIN. IT DIDN'T HAPPEN AGAIN FOR A FEW WEEKS. THEN IT HAPPENED AGAIN WITH I WAS COMING AROUND ON A RAMP TO ENTER THE INTERSTATE. I WAS GOING ABOUT 60 AT THIS TIME AND HAD TO SLOW DOWN IMMEDIATELY TO KEEP FROM RUNNING INTO THE CONCRETE BARRICADES. NOW IT HAPPENS ONCE OR MORE A WEEK WHEN I TURN OR DRIVE UP TO 40 MPH AND MORE. HAVE NOT BEEN IN ACCIDENT FROM IT YET BECAUSE NO ONE HAS FOLLOWED ME TOO CLOSE WHEN I HAVE TO APPLY THE BRAKES. *TR

Power Train
Filed Oct 29, 201340,100 milesCO

I WAS DRIVING UP A SLIGHT INCLINE (OFF ROAD) FOR APPROXIMATELY 3-4 MILES WHEN THE "HOT OIL" WARNING LIGHT CAME ON. I WAS NOT IN FOUR-WHEEL DRIVE. I WAS NOT TOWING ANY TRAILER OR DEVICE. THE ROAD CONDITIONS DID NOT WARRANT FOUR-WHEEL DRIVE OPERATION. THIS SITUATION REPEATED ITSELF 2 MORE TIMES THE NEXT FOLLOWING DAY. I DISCUSSED THIS ISSUE WITH A LOCAL JEEP DEALER AND WITH THE CHRYSLER CUSTOMER REP, BUT WITH NO SATISFACTION. THEY TOLD ME I NEEDED TO PAY TO INSTALL A TRANSMISSION COOLER AT MY COST. SURE IS NICE TO HAVE A "TRAIL-RATED" JEEP WRANGLER THAT CAN NOT HANDLE A SLIGHT INCLINE!!!! *TR

Air Bags
Filed Oct 1, 2013108,832 milesOR

UPON STARTING VEHICLE DURING INITIAL GAUGE CHECK THE AIR BAG LIGHT COMES ON. WHILE DRIVING ANYTIME THE STEERING WHEEL MOVES THE AIRBAG LIGHT CHIMES AND ILLUMINATES ON AND OFF. *TR

Fuel/Propulsion System
Filed Sep 17, 201343,000 milesNJ

PURCHASED THIS JEEP USED LAST MONTH. FILLED THE JEEP WITH GAS. THE GAS POURED OUT OF THE GAS TANK DOWN THE JEEP AND ALL OVER THE GROUND. IT HAPPENED AGAIN TODAY. THE GAS IS A POLLUTANT. THE GAS IS DANGEROUS. I HAVE NEVER SEEN ANYTHING LIKE THIS HAPPEN BEFORE. *TR

Electrical System
Filed Aug 16, 201315,000 milesVA

FOR SOME TIME THE VEHICLE HAS HAD AN INTERMITTENT ELECTRICAL STARTING PROBLEM, WHICH RESULTS IN A PERSONAL SAFETY ISSUE. MOST TIMES THE VEHICLE STARTS PROPERLY. AT TIMES, HOWEVER, WHEN THE KEY IS INSERTED AND TURNED, NOTHING HAPPENS. SOMETIMES THE VEHICLE CAN THEN BE STARTED USING THE REMOTE START AND THEN OPERATED BY QUICKLY INSERTING THE KEY AND TURNING IT. AT TIMES NEITHER THE KEY NOR THE REMOTE START WILL WORK. TYPICALLY, BY ALTERNATING BETWEEN ATTEMPTS TO USE THE KEY AND REMOTE START, THE VEHICLE CAN BE STARTED WITHIN 15 MINUTES. THE VEHICLE WAS RECALLED DUE TO THIS ISSUE AND WAS RECENTLY TAKEN TO KOONS TYSONS CHRYSLER IN VIRGINIA FOR SERVICE. HOWEVER, AFTER THE VEHICLE WAS RETURNED WITH A 'SOFTWARE UPGRADE' TO CORRECT THE ISSUE, THE PROBLEM CONTINUES. IT WAS AGAIN TAKEN THIS WEEK TO KOONS TYSONS CHRYSLER TO FIX THE PROBLEM, BUT THE SERVICE CENTER SAYS IT CANNOT REPLICATE THE PROBLEM ON ITS LOT AND THEREFORE WON'T DO ANYTHING MORE. IT SAYS IT COMPLETELY BELIEVES THERE IS AN ISSUE, BUT WANTS TO RETURN THE VEHICLE, WAIT UNTIL THE PROBLEM OCCURS AGAIN, AND THEN HAVE IT TOWED TO ITS SERVICE CENTER FOR APPRAISAL. OBVIOUSLY, THIS IS NOT A PRACTICAL SOLUTION. IT COULD PRESENT A DANGEROUS SITUATION OF HAVING MY WIFE STUCK WHO KNOWS WHERE (A DARK PARKING LOT, RAILROAD CROSSING, ETC.) WITH A VEHICLE THAT WON'T START. THIS IS A KNOWN ISSUE FOR A VEHICLE UNDER WARRANTY AND CHRYSLER NEEDS TO STEP TO THE PLATE, TAKE RESPONSIBILITY, AND FIX THE PROBLEM. IN THE MEANTIME, I'M DRIVING A R

Tires
Filed Aug 4, 201315,000 milesSD

WE HAD THREE BLOW OUTS ON GOODYEAR TIRES WITH LESS THAN 15,000 MILES ON A 50000 MILE TIRE IN LESS THAN 1 MILE ON A STATE GRAVEL ROAD. WE WERE ONLY GOING 20 MPH AND THE BELTS BROKE IN THE THICKEST PART OF THE TIRE. I WAS BEING FOLLOWED BY ANOTHER PERSON ON THE THIRD ONE. GOODYEAR IS NOT STANDING BEHIND TIRES SAYING I WAS OFF-ROADING ON A STATE ROAD. IF I WAS GOING ANY FASTER I WOULD OF FLIPPED. I TALKED WITH OTHER PEOPLE AND ARE HAVING PROBLEMS AFTER 15,000 MILES. I COULD UNDERSTAND WITH ONE , MAYBE TWO TIRES, BUT THREE AT20MPH WITH A SHORT DISTANCE. GOODYEAR TOLD ME THE TIRES ARE NOT TO BE DRIVEN ON GRAVEL. 90 PERCENT OF PEOPLE DRIVE ON SOME TYPE DURING THE LIFE OF TIRE. THEY WERE BEING SOLD IN A AREA WERE GRAVEL IS PREVALENT AND THEY ARE NOT SAFE. NO TIRE SHOULD FAIL IN THIS WAY AT 20 MPH WITH A BELT BREAK WITH A SMALL ROCK LIKE WOULD BE FOUND ON MANY HIGHWAYS IN MANY SITUATIONS. THESE ARE GOODYEAR WRANGLERS SR-A MADE FOR OFF ROAD VEHICLES SUCH AS 4X4S, TRUCKS AND MANY OTHER VEHICLES MADE FOR DIRT. *TR

Structure › Body
Filed Jul 30, 20132,350 milesCT

SINCE I HAVE HAD THE JEEP THE TOP HAS LEAKED AND THIS HAPPENED BEFORE I HAD EVER TAKEN THE TOP OFF. IN DOING MY RESEARCH THIS HAS HAPPENED TO 100S OF OTHER PEOPLE. ONE WAS ABLE TO SUCCESSFULLY INITIATE THE LEMON LAW AND AFTER THAT SUCCEEDED SHE FOUND CRYSLER MANIPULATED THE VIN RECORDS. I HAVE GOTTEN NO HELP BRINGING THE JEEP BACK IT HAPPENS I DRY IT OUT. IF NOT THE CARPET GETS MOLDY AND SMELLS. MY NEIGHBOR HAS THE SAME YEAR AND MAKE SAME ISSUE WE HAVE BOTH GIVEN UP AND JUST HAVE TO DEAL WITH IT. I CANNOT KEEP TAKING TIME OUT OF MY DAY TO BRING IT BACK TO THE DEALER AS I HAD 5 TIMES PRIOR. I LOVE THE JEEP BUT HAVING RAIN POUR IN IF ITS COMING DOWN HARD ENOUGH OR COMING INTO PUDDLES IS FRUSTRATING AND FOR A NEW VEHICLE IT'S UNACCEPTABLE. THE ONLY RESPONSE I HAVE GOTTEN FROM JEEP IS BRING IT IN AGAIN THERE IS NO DESIGN FLAW YET THE DEALES WILL ADMITS THERE IS. I HAVE AHEAD LEFT ON MY LEASE AND SO FRUSTRATED. I WILL BE ON VACATION STARTING THURSDAY BUT NEEDED TO FILL THIS OUT AFTER ANOTHER DISCUSSION WITH CUSTOMER SERVICE AND THEY SAID OH WELL ESSENTIALLY IT'S A JEEP THEY LEAK :( SURE MOLDY FLOORS, AND WHAT OTHER SAFETY ISSUES ARE THERE? THIS FORUM U CAN FIND WEALTH OF OTHER COMPLAINTS OR BY DOING A SIMPLE GOOGLE SEARCH ON JK LEAKY TOPS. *TR

Power Train
Filed Jul 28, 201315,200 milesCO

WHILE DRIVING UNDER 30 MPH ON ASPHALT, DASH DISPLAY INDICATED "HOT OIL" WITH AN AUDIBLE DING. PLACED IN PARK AND ALLOWED THE TRANSMISSION TO COOL DOWN. FIRST TIME THIS HAS HAPPENED TO MY JEEP, HOWEVER AFTER RESEARCH THIS IS A COMMON ISSUE DUE TO THE TRANSMISSION COOLER NOT DOING ITS JOB. CAN RESULT IN EQUIPMENT FAILURE OR FIRE. JEEP CORRECTS ISSUE AFTER A FAILURE, HOWEVER IF YOU WAIT FOR FAILURE THEN YOU RISK FIRE. WITH 2 CHILDREN AND MY WIFE IN THE JEEP, THIS IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED NOW FOR SAFETY. *TR

Wheels
Filed Jun 17, 201310,000 milesCA

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 55 MPH, THE FRONT DRIVER AND PASSENGER SIDE WHEELS BEGAN TO SHAKE ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO OCCUR AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TR

Fuel System, Gasoline
Filed Jun 13, 201332,000 milesFL

WHEN FILLING UP MY JEEP WITH GAS SOMETIMES FUEL WILL SPEW OUT EVEN WHEN THE FUEL PUMP CLICKS TO STOP. IT WILL SPEW OUT AND GO DOWN THE SIDE OF ME JEEP ONTO THE GROUND. ENOUGH WHERE THE ATTENDANT NEEDS TO BE TOLD. THIS IS THE SAME THING THAT HAPPENED ON MY 2008 JEEP WRANGLER AS WELL. *TR

Structure
Filed Apr 30, 2013NC

SHORTLY AFTER PURCHASING MY 2011 JEEP WRANGLER I NOTICED MY ROOF LEAKING. AFTER NUMEROUS ATTEMPTS TO GET IT FIXED IT STILL LEAKS RESULTING IN MOLD BUILDUP & FOWL ODOR. MY ENGINE DOES NOT HAVE THE POWER EXPECTED OF A NEW JEEP. WHEN I GET ON THE HIGHWAY MY RPM WILL RUN HIGH AND IT TAKES QUITE A WHILE TO GET UP TO SPEED. A COUPLE TIMES WHEN GOING OVER RIDGES OR BUMPS IN THE ROAD, MY WHEEL WILL VIBRATE VIOLENTLY & I HAVE VERY LIMITED CONTROL & MY BRAKES WILL NOT WORK APPROPRIATELY UNTIL THE SHAKING STOPS WHEN I SLOW. *TR

Fuel/Propulsion System
Filed Apr 26, 20132,400 milesNJ

FUEL SPILLS/SPLASHES OUT AFTER PUMP NOZZLE SHUTS OFF AUTOMATICALLY. *TR

Engine
Filed Apr 16, 201310 milesAL

TRANSMISSION IS A STANDARD SHIFT WHEN I LET OUT ON CLUTCH THE ENGINE WILL STALL. AT FIRST I THOUGHT BECAUSE I WAS NOT LETTING OUT ON CLUTCH PROPERLY AND HAD TO GET USED TO DRIVING IT.MY BOY FRIEND WHO DRIVES A DIESEL TRUCK WITH A STANDARD EVERYDAY HAD THE INCIDENT HAPPEN TO HIM AND SUGGESTED WE TAKE IT IN FOR SERVICE .WHICH THEY SAID THEY TEST DROVE AND CONCLUDED NO PROBLEMS MANY TIMES BACK TO DEALERSHIP WITH NO LUCK NOW I'M OUT OF WARRANTY. THE VEHICLE IS VERY DANGEROUS IT STALLS ALL THE TIME WHEN I SIT AND IDLE AT A RED LIGHT OR A CROSS ROAD AT A STOP SIGN WHEN I LET OUT ON CLUTCH IT STARTS ROLLING FINE WHEN CLUTCH IS DISENGAGED IT WILL NOT TAKE THE GAS THEN ENGINE WILL SPUTTER THEN DIE. CAN SOMEONE FROM YOUR AGENCY TEST MY JEEP PLEASE IT IS GOING TO CAUSE ME TO GET INTO A WRECK. I LIVE IN MOBILE ALABAMA. *TR

Structure › Body
Filed Apr 8, 2013500 milesIL

WHENEVER I AM TRAVELING ON A TWO LANE ROAD AT APPROXIMATELY 55 MPH AND AM PASSED FROM THE OPPOSITE DIRECTION BY A LARGE SEMI, ALSO TRAVELING AT APPROXIMATELY THE SAME SPEED, THE HOOD ON MY WRANGLER LIFTS OFF ITS SEAT FROM THE GUST OF WIND CREATED BY THE SEMI. AFTER THE SEMI HAS PASSED, THE HOOD SETTLES BACK DOWN. THE HOOD LATCHES ARE MADE OF RUBBER AND ALLOW THE HOOD TO DO THIS. THIS CAN BE A LITTLE SCARY ESPECIALLY IF YOU ARE BEING PASSED BY MULTIPLE TRUCKS. THE HOOD GOES UP, COMES BACK DOWN, AND THEN REPEATS THIS UNTIL ALL OF THE TRUCKS HAVE PASSED. COULD THE HOOD LATCHES FAIL AND ALLOW THE HOOD TO HIT THE FRONT WINDSHIELD? *TR

Service Brakes
Filed Apr 3, 201316,000 milesNY

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ALLOWING THE ENGINE TO RUN WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY INTO A NEIGHBOR'S YARD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE EMERGENCY BRAKE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 16,400. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Apr 2, 201325,000 milesPA

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT STATED THAT HE CONTINUED TO ATTEMPT TO START THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SECURITY MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.

Suspension
Filed Mar 19, 201322,000 milesAL

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING 60 MPH OVER A ROAD BUMP, THE FRONT END OF THE VEHICLE WOULD SHAKE VIOLENTLY TO THE POINT THAT THE CONTACT WOULD ALMOST LOSE CONTROL OF THE VEHICLE. IN ORDER TO CORRECT THE FAILURE, THE CONTACT HAD TO MERGE TO THE SHOULDER AND STOP THE VEHICLE COMPLETELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC AND STATED THAT HE NEEDED TO REPLACE ALL FOUR TIRES. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO ANOTHER DEALER FOR A SECOND DIAGNOSTIC TEST. THE FAILURE WAS MILEAGE WAS 22,000. UPDATED 4/11/13 *CN THE DEALERSHIP AND MANUFACTURER REFERRED TO THE PROBLEM AS THE DEATH WOBBLE. MANY SPECULATE IT IS CAUSED BY THE TRACK BAR, ALIGNMENT, STEERING AND SUSPENSION COMPONENTS, OR THE TIRES. THE CONSUMERS VEHICLE IS CURRENTLY BACKED BY A FIVE YEAR POWER TRAIN WARRANTY. HOWEVER, THE DEALERSHIP BELIEVED THE TIRES NEEDED TO BE REPLACED, AT HIS COST. THE CONSUMER DID NOT BELIEVE THE TIRES WERE THE ISSUE.

Fuel/Propulsion System
Filed Feb 11, 201314,800 milesVA

FUEL SPILLS/SPLASHES OUT AFTER PUMP NOZZLE SHUTS OFF AUTOMATICALLY. THIS HAS HAPPENED FOUR TIMES IN THE LAST MONTH AT TWO DIFFERENT FILLING STATIONS (FOUR DIFFERENT PUMPS). THE FUEL SPALSHED DOWN THE REAR AND SIDE OF THE VEHICLE AND ONCE ALL OVER MY SHOES. *TR

Fuel/Propulsion System
Filed Feb 11, 201342,258 milesME

FOR SEVERAL MONTHS THEVEHICLE HAS BEEN SPILLING FUEL WHEN FILLING UP, AND TODAY IT WOULD NOT ACCEPT THE FUEL. *TR

Fuel/Propulsion System
Filed Feb 8, 201350,000 milesVA

WHEN FILLING WITH FUEL SOME THE AUTOMATIC STOP WILL TRIP ON THE PUMP WHEN THE TANK IS FULL THEN UP TO HALF A GALLON OF FUEL WILL SHOOT BACK OUT OF THE FILLER HOLE. THIS HAS HAPPENED AT VARIOUS GAS STATIONS FOR THE PAST SEVERAL MONTHS. *TR

Fuel/Propulsion System
Filed Jan 25, 201321,000 milesNY

WHILE REFUELING, THE PUMP CLICKED OFF, AND FUEL SPIT BACK OUT ONTO THE SIDE OF THE CAR AND MY FEET. *TR

Air Bags
Filed Jan 24, 201341,000 milesNJ

DEALER INDICATED THAT CLOCK SPRING WAS FAULTY AND NEEDED REPLACEMENT. WAS TOLD THAT THIS WAS NOT COVERED UNDER WARRANTY AND WOULD COST $500. RESEARCH HAS SHOWN THAT CHRYSLER EXTENDED WARRANTY ON 2008 MODEL TO 150K MILES OR 10 YEARS DUE TO FAULTY CLOCK SPRING. IT DOES NOT APPEAR THAT THE DESIGN FLAW WAS CORRECTED AND I FEEL THAT THIS PART SHOULD BE COVERED UNDER WARRANTY BY CHRYSLER FOR ALL MODEL YEARS. *TR

Seat Belts
Filed Jan 23, 201344,000 milesKS

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE SEATBELT FRACTURED WHILE THE CONTACT WAS SECURED IN THE DRIVER'S EAT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY ADVISED THE CONTACT THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

Engine
Filed Jan 23, 201342,419 milesIL

I HAVE BEEN TOLD EVERYTIME I HAVE MY OIL CHANGED THAT MY OIL LEVEL IS VERY LOW, I ASKED THE DEALER IF THERE WAS A LEAK AND I WAS TOLD THAT THE 3.8L V6 ENGINES ALL CONSUME OIL AND IT IS NORMAL. THIS IS THE FIRST TIME I HAVE EVER BEEN TOLD THAT AN ENGINE CONSUMING OVER A QUART OF OIL OR MORE WAS NORMAL ON A CAR ONLY A FEW YEARS OLD. IF YOU GO THE LINK BELOW YOU WILL SEE THAT OTHERS ARE HAVING THE SAME PROBLEM AND DAMAGING THERE ENGINES. PLEASE HELP AND MAKE CHRYSLER FIX THERE ENGINE PROBLEM. HTTP://WWW.IPETITIONS.COM/PETITION/OILBURNINGJEEPWRANGLER/SIGNATURES. *TR

Power Train
Filed Dec 19, 201224,300 milesTX

I USE MY JEEP OFF ROADING ONCE IN A WHILE, EVERYTIME I GET OFF INTO SAND WHETHER ITS HARD PACKED OR SOFT MY TRANSMISSION OVER TEMP LIGHT COMES ON. THE FIRST TIME I HAD THIS HAPPEN I STOOPED AND READ THE OWNERS MANUAL ON WHAT CAUSES THIS LIGHT AND WHAT ACTIONS TO TAKE TO CORRECT IT. THE MANUAL SAYS TO IMMEDIATELY STOP THE CAR AND TURN IT OFF, WHICH IS RIDICULOUS OUT IN THE MIDDLE OF NOWHERE. I RESEARCHED THIS ISSUE AND FOUND THAT THE TRANSMISSION FLUID MAY OVERHEAT AND START A FIRE AS IT SPEWS OUT THE DIP STICK TUBE. THIS IS CRAZY, WHY DID THEY NOT PUT A TRANSMISSION COOLER ON THIS CAR. I HAVE HAD 7 OTHER WRANGLERS OVER THE YEARS AND HAVE NOT HAD THIS ISSUE OR THREAT OF A FIRE BEFORE. STOPPING YOUR CAR TO PREVENT A FIRE SHOULD NOT BE AN IDIOT LIGHT, IT NEEDS AN ENGINEERING FIX. *TR

Steering
Filed Nov 29, 2012TX

WHILE TRAVELING ON A HIGHWAY OR A HIGH SPEED SERVICE ROAD, MY JEEP WILL BEGIN TO SHAKE TREMENDOUSLY. I HAVE RESEARCHED AND FOUND THIS IS KNOWN AS THE "DEATH WOBBLE." I AM A YOUNGER DRIVER AND WHEN THE FIRST INCIDENT HAPPENED, I BEGAN TO FREAK. ALTHOUGH NOT VERY MANY ACCIDENTS ACTUALLY OCCUR I AM STILL SCARED THAT IT WILL HAPPEN AGAIN. SOMETIMES I CAN FEEL IT COMING ON BUT NOTHING EVER HAPPENS. THIS HAS HAPPENED 3 TIMES IN A WEEK AND A HALF, ONCE AT 67MPH, ONCE AT 60MPH, AND ONCE AT 55MPH. THIS IS A VERY SCARY EVENT AND I HOPE TO GET IT FIXED SOON. I WISH THAT YOU WOULD TAKE THE TIME TO LOOK OVER THIS INCIDENT AND FIX IT. ONCE AGAIN BEING A YOUNG DRIVER THIS IS VERY SCARY. I HAVE HAD MY JEEP FOR A YEAR AND 2 MONTHS AND THIS IS THE FIRST TIME IT HAS HAPPENED. *TR

EngineFire
Filed Nov 20, 201214,500 milesFL

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE PARKED A FIRE STARTED ON THE PASSENGER SIDE OF THE ENGINE. THE CONTACT WAS MADE AWARE BY A NEIGHBOR THAT THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE CAUSED DAMAGE TO THE CONTACTS HOME AND ANOTHER VEHICLE IN THE GARAGE. THE POLICE AND FIRE DEPARTMENT REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.

Electronic Stability Control (esc)Crash
Filed Oct 8, 201216,800 milesTN

DEAR[XXX] A VERY HIGH PROFILE ACCIDENT OCCURRED IN THE CHATTANOOGA, TENNESSEE AREA ON APRIL 30, 2011. ON THAT DATE A [XXX] DROVE OFF A CLIFF ON SIGNAL MOUNTAIN AND WENT MISSING FOR 7 MONTHS... T-3.4 SECS, THE YAW RATE SENSOR SHOWED A SUDDEN CHANGE IN THE YAW RATE FROM -23 DEGREES/SECOND TO 0 DEGREES/SECOND IN 0.2 SECS. T-2.9 SECS, THE VEHICLE DETECTS THE SUDDEN CHANGE IN THE YAW RATE AND CAUSES THE ESP TRACTION LAMP TO START FLASHING. THE LAMP REMAINS FLASHING UP UNTIL THE IMPACT WITH A 300# BOULDER AT WHICH TIME THE AIRBAGS DEPLOYED RECORDING THESE DATA. T-2.5 SECS, THE DRIVER NOTICES THE FLASHING ESP TRACTION LAMP IN 0.4 SECS LIFTING HER FOOT OFF THE ACCELERATOR BRIEFLY FOR 0.3 SECONDS. THE ACCELERATOR POSITION IS INDICATED BY THE BLUE LINE. SHE THEN REAPPLIED THE ACCELERATOR TO THE SAME LOCATION BY T-2.2 SECS INDICATING THAT SHE REALIZED SHE WAS NOT SLIDING DESPITE THE ESP TRACTION INDICATOR. SHE HAD HER VEHICLE UNDER CONTROL AT THIS TIME. T-1.8 SECS, THE ESP MODULE APPARENTLY TOLD THE ELECTRONIC STABILITY PUMP TO LOCK BOTH FRONT WHEELS WHILE ALLOWING BOTH BACK WHEELS TO KEEP DRIVING THE VEHICLE FORWARD. THIS SUGGESTS THAT IN ADDITION TO HER YAW SENSOR FAILURE THERE WAS ALSO A SOFTWARE ERROR THAT TOOK PLACE. (I KNOW OF NO CIRCUMSTANCE WHEN ONE WOULD WANT BOTH FRONT WHEELS TO LOCK IN ORDER TO STABILIZE A VEHICLE IN MOTION). THE LOCKING OF BOTH FRONT WHEELS THEN CAUSED HER TO LOSE CONTROL ULTIMATELY PLUNGING HER OFF THE 300 FOOT CLIFF. T-0.5 SECS, ALTHOUGH THE DRIVER IS STIL

Suspension
Filed Oct 8, 201223,466 milesNY

AROUND 12/14/2011 HIT A BUMP IN THE ROAD MY JEEP STARTED TO SHAKING LOST CONTROL WAS ABLE TO SLOW DOWN AND REGAIN DEATH WOBBLE THEY CALL IT BROUGHT IT TO THE DEALER THEY REPLACED STEALING DAMPER THING WHERE GOOD TO AROUND 09/01/2011 SAME THING HAPPENED BROUGHT IT BACK TO DEALER HE BALANCED FRONT TIRES THEN AROUND 09/26/2012 SAME THING BROUGHT IT BACK ON09/29/2012 DEALER CHECKED IT OUT SAID ALL WAS GOOD AND TIGHT ON 09/30/2012 ON MY WAY FROM NY TO CAPE COD ON 84 IN HARTFORD IT HAPPENED AGAIN THIS TIME IT WAS CLOSE DRIVERS AROUND SAW AND MOVED OUT OF THE WAY BUT NO CRASH GOT BACK HOME OK TAKING IT SLOW BROUGHT TO DEALER ON 10/08/2012 THEY TEST DROVE IT CHECKED WHEEL ALIGNMENT SAID ALL WAS GOOD CHRYSLER JEEP OF WARWICK NY AND CHRYSLER CORP HAVE A PROBLEM THIS DEATH WOBBLE IS GOING TO KILL SOMEONE SOMEDAY. *TR

Suspension
Filed Oct 8, 201225,000 milesNC

THE FIRST INCIDENT OCCURRED ON 9/26. MY PARTNER WAS DRIVING TO WORK AND MADE A RIGHT HAND TURN FROM MT. HOLLY HUNTERSVILLE RD ON TO HARRIS BLVD. HE WAS TRAVELING 45 MPH AND HIT A SMALL DIP IN THE ROAD WHILE GOING AROUND A CURVE. AFTER HITTING THE BUMP THE VEHICLE SHOOK SO VIOLENTLY IT FELT AS IF THE TIRES WERE GOING TO FLY OFF THE CAR, STEERING THE VEHICLE BECAME ALMOST IMPOSSIBLE. LUCKILY HE WAS ABLE TO PULL OVER NEAR PET'S MART AS HE SLOWED THE SHAKING LESSENED. AFTER PUTTING THE CAR IN PARK AND SHUTTING THE CAR OFF HE LOOKED TO ENSURE THERE WERE NO FLAT TIRES. ALL TIRES WERE GOOD, HE AGAIN STARTED THE CAR AND ARRIVED TO WORK SAFELY. I RESEARCHED THIS TYPE OF INCIDENT AND FOUND THE SYMPTOMS TO BE RELATED TO THE "DEATH WOBBLE." IMMEDIATELY I CALLED LAKE NORMAN JEEP DEALERSHIP EXPLAINED THE ISSUES AND SCHEDULED AN APPOINTMENT FOR 9/28. AT THE DEALERSHIP THEY INSTALLED A STEERING DAMPER AND BALANCED THE TIRES. WE WERE HOPING THIS SOLVED THE PROBLEM IT DIDN'T. TONIGHT (10/8) MY PARTNER WAS EXITING 277 ON TO HIGHWAY 16 TRAVELING 55 MPH AND AGAIN EXPERIENCED THE "DEATH WOBBLE." AS HE WAS MERGING ONTO HIGHWAY 16 THE CAR AGAIN SHOOK SO VIOLENTLY HE COULD NOT CONTROL THE STEERING, THERE WAS A CAR NEXT TO HIM AND IN THE REAR. AN ATTEMPT TO TURN THE CAR MADE THE SHAKING WORSE. HE QUICKLY PUT ON HIS HAZARDS AND SLOWED THE JEEP DOWN TO 20 MPH ON THIS HIGHWAY. HE WAS ONLY ABLE TO REGAIN CONTROL OF THE STEERING AFTER THE CAR REACHED 20 MPH. LUCKILY NO ONE WAS HURT AND HE ARRIVED HOME SAFE

Structure
Filed Sep 30, 20125,000 milesTX

WE BOUGHT TWO 2011 JEEP WRANGLERS IN JULY 2011. STARTING IN SEPT. WE NOTICED WHEN IT RAINS THE PASSENGER SIDE FLOOR AND SEAT WOULD GET COMPLETELY SOAKED, TOOK IT TO DEALER AND THEY SAID IT WAS FIXED. NOW EVERY TIME IT RAINS BOTH OF THEM LEAK ON PASSENGER SIDE. SO I WILL BE TAKING BOTH OF THEM BACK IN TO DEALERSHIP. WHEN I STARTED RESEARCHING THIS ONLINE I NOTICED THAT THIS IS HAPPENING ON SEVERAL JEEP WRANGLERS, SO WHY HASN'T THERE BEEN A RECALL INVOLVED WITH THIS?? *TR

Suspension
Filed Aug 23, 201223,000 milesOK

WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 55-60 MPH, MY 2011 4-DOOR JEEP WRANGLER HIT A SMALL BUMP. THE JEEP'S FRONT-END/STEERING WHEEL BEGAN TO SHAKE UNCONTROLLABLY. WHEN TRYING TO REDUCE THE SPEED BY BRAKING, THE VIOLENT SHAKING ONLY BECAME WORSE. I WAS UNABLE TO KEEP THE VEHICLE IN THE LANE WHICH I WAS DRIVING BECAUSE OF THE OUT-OF-CONTROL SHAKING. HAD THERE BEEN OTHER VEHICLES IN THE ADJACENT LANES, THERE MOST DEFINITELY WOULD HAVE BEEN AN ACCIDENT, WITH POSSIBLE INJURIES, GIVEN THE RATE OF SPEED THAT I WAS TRAVELING. I HAD TO REDUCE THE SPEED OF THE VEHICLE SIMPLY BY NOT APPLYING THE GAS OR BRAKE, CAUSING CARS BEHIND ME TO HAVE TO BRAKE, WHICH IN TURN COULD HAVE RESULTED IN ADDITIONAL ACCIDENTS/INJURIES. THIS UNCONTROLLABLE SHAKING HAS OCCURRED IN THIS VEHICLE APPROXIMATELY 5 TIMES. I HAVE SINCE LEARNED THAT THIS IS THE INFAMOUS "DEATH WOBBLE." SINCE THIS IS A KNOWN OCCURRENCE, ESPECIALLY IN JEEPS, MY CONCERN IS WHY THIS IS NOT BEING ADDRESSED AND BEING REQUIRED TO BE FIXED. *TR *JS

Power Train
Filed Aug 11, 2012TX

SHIFTING THE 4-WHEEL DRIVE TRANSFER CASE (TC) FROM 2HI TO 4HI OR 4LOW (OR IN REVERSE ORDER) CAN CAUSE THE TRANSFER CASE SHIFTING CABLE (TCSC) (MOPAR PART 52060462AG) TO FAIL AND BECOME DISCONNECTED FROM EITHER THE TC OR THE SHIFT LEVER IN THE CAB (OR BOTH). THE PART?S PLASTIC COMPONENTS ARE INHERENTLY TOO WEAK TO WITHSTAND NORMAL USE. SAFETY RISKS WHICH CAN ARISE UPON COMPONENT FAILURE, IF THE VEHICLE OWNER AND THEIR FAMILY (CHILDREN) ARE AT A LOCATION AND/OR TERRAIN WHERE THE VEHICLE IS DESIGNED/MARKETED FOR TRAVEL (WHETHER BY RECREATION OR NECESSITY), AND THE LOCATION/TERRAIN IS: (I) SUBJECT TO INCLEMENT WEATHER (E.G. SNOW, ICE, FLOODING, EXTREME HEAT); OR (II) ON AN EXTREME INCLINE WHICH IS UNSAFE TO NEGOTIATE WITHOUT 4WD; OR (III) ANY CIRCUMSTANCE WHICH REQUIRES 4WD TO NAVIGATE TO A SAFE LOCATION; OR (IV) THE TCSC FAILS WHEN THE TC BECOMES STUCK IN THE NEUTRAL POSITION WHILE SHIFTING, AND IS UNABLE TO ESCAPE IMPENDING HARM (FLASH FLOOD) ... THERE IS OBVIOUS RISK TO LIFE/SAFETY. THE OWNER HAS A RIGHT TO RELY ON THE COMPONENTS AND REASONABLE SAFETY PERFORMANCE FOR WHICH THE PRODUCT IS DESIGNED/MARKETED. JEEP IS AWARE OF THE ISSUE, AND THE MANUAL FAILS TO CITE THIS AS A POSSIBLE CATASTROPHIC EVENT, LEAVING THE UNSUSPECTING OWNER AT A LOSS IN AN EMERGENCY SITUATION. IT IS NOT REASONABLE FOR THIS COMPONENT TO FAIL WITHIN A FEW THOUSAND MILES AS REPORTED BY JEEP OWNERS. ADVANCE ADAPTERS (WWW.ADVANCEADAPTERS.COM) MANUFACTURES A TCSC WHICH MEETS THE CRITERIA (PRODUCT# 715596) REQ

Suspension
Filed Jul 30, 201220,105 milesNC

I WAS A PASSENGER RIDING ALONG IN A 2011 JEEP WRANGLER THAT EXHIBITED THE INFAMOUS JEEP DEATH WOBBLE, WHICH IS A VIOLENT SHAKING AND SHUDDERING OF THE VEHICLE AND STEERING WHEEL ON A COMPLETELY STOCK VEHICLE WITH 20K MILES. THE DRIVER OF THE VEHICLE THEN TOLD ME THAT THIS WAS THE 3RD OCCURRENCE HE HAS EXPERIENCED WITH HIS VEHICLE. I OBSERVED HOW VIOLENTLY THE VEHICLE SHOOK AND WAS VERY RELIEVED THAT WE DID NOT ROLL OVER NOR HIT ANY OTHER VEHICLES ON THE ROAD. THE JEEP DEALERSHIP HAS TOLD HIM REPEATEDLY THAT THEY CANNOT FIND OR REPLICATE THE PROBLEM HE EXPERIENCED. I AM SHOCKED THAT SOMETHING SO COMMON AND DANGEROUS HAS GONE UNFIXED ALL THIS TIME. *TR

Power Train
Filed Jul 29, 201222,412 milesAL

WHILE TRAVELING IN TRAFFIC LANE, ATTEMPTED TO SHIFT TRANSFER CASE (NOT TRANSMISSION!) TO HIGH RANGE FROM LOW RANGE.THIS IS A 4-WHEEL DRIVE VEHICLE WITH A MANUAL X-FER CASE. (MANUFACTURER OK'S SHIFT WHILE IN MOTION) VEHICLE ENDED UP COASTING IN NEUTRAL, AND UPON LATER EXAM IT WAS FOUND THAT THE FLIMSY PLASTIC SHIFT CABLE RETAINING CLIP ON THE CABLE WHICH CONNECTS THE SHIFT LEVER IN THE CABIN TO THE SHIFT ARM ON THE X-FER CASE HAD SHATTERED. THIS IN TURN ALLOWED THE SHIFT CABLE TO FALL OFF THE LEVER, DISABLING THE VEHICLE IN AN ACTIVE TRAFFIC LANE. *JS

Engine
Filed Jun 22, 201232,050 milesAZ

TRAVELING AT 30-35MPH I BRAKED AND TURNED QUICKLY TO MAKE A LEFT TURN ACROSS TRAFFIC INTO A PARKING LOT. THE ENGINE STALLED CAUSING MY STEERING TO SEIZE. I HAD NO CONTROL OF THE VEHICLE EXCEPT TO MASH ON THE BRAKES WHICH LOST POWER. I WAS ALMOST HIT BY CROSS TRAFFIC. I COASTED TO A STOP, HITTING A CURB AND NEARLY HITTING SEVERAL PARKED VEHICLES. *TT

SteeringCrash1 injured
Filed Jun 11, 201214,600 milesMO

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL ON AN ELEVATED ROAD. THE VEHICLE WENT AIRBORNE AND CRASHED INTO A FIELD WHERE THE VEHICLE ROLLED OVER. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE DRIVER OF THE VEHICLE SUSTAINED A FRACTURE TO HER SPINAL CORD AND SEVERAL BRUISES. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 14,600.

Steering
Filed Jun 5, 201219,800 milesCT

AFTER SHIFTING FROM 4 WHEEL DRIVE TO 2 WHEEL DRIVE, THE VEHICLE REMAINED IN 4 WHEEL DRIVE AT ALL SPEEDS. THIS RESULTED IN A REDUCED STEERING RANGE AND, I BELIEVE, IMPAIRED THE VEHICLE IN AN AVOIDANCE SITUATION. THIS WAS ESPECIALLY NOTICED AT SLOW SPEED. THE JEEP DEALER FOUND A DISCONNECTED 4 WHEEL DRIVE ACTUATOR CABLE TO THE TRANSMISSION. A NEW REPLACEMENT BUSHING WAS INSTALLED AT THE TRANSMISSION. THE DEALER INDICATED THAT THE REPLACEMENT PART MAY HAVE BEEN IMPROVED BECAUSE IT DID NOT HAVE THE SAME PART NUMBER AS THE ORIGINAL. *TR

Power Train › Clutch Assembly
Filed May 24, 201214,158 milesTX

2011 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO VEHICLE CLUTCH ISSUES *TGW THE CONSUMER STATED WHILE SITTING IN TRAFFIC, SHE BEGAN TO SMELL TRANSMISSION FLUID AND THEN AN ELECTRICAL BURNING SMELL. THEN A YELLOW LIGHT ILLUMINATED ON THE DASHBOARD AND THERE WAS SMOKE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE. THE POLICE AND FIRE TRUCK WERE CALLED TO THE SCENE. THE FIRE FIGHTER LIFTED THE HOOD AND THERE WAS A SMELL OF TRANSMISSION FLUID AND A BURNING ELECTRICAL SMELL, BUT THE SMOKE HAD DISSIPATED AND THERE WAS NO FIRE. THE VEHICLE WAS TOWED TO THE DEALER. A DIAGNOSIS REVEALED THE CLUTCH OVERHEATED BY DRIVING IN FIRST GEAR AS THE CONSUMER INCHED HER WAY UP A HILL. THE DEALER STATED THE PROBLEM STARTED WITH THE CLUTCH SENSOR OVERHEATING AND THAT LEAD TO THE FLYWHEEL OVERHEATING. THE CLUTCH PRESSURE PLATE WAS REPLACED. *JB

Power Train
Filed May 22, 201256,000 milesNH

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE AT ANY SPEED, THE TRANSMISSION WOULD SLIP OUT OF GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION BOOT WAS REPLACED, HOWEVER THE CONTACT WAS STILL EXPERIENCING THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 56,000.

Fuel/Propulsion SystemFire
Filed May 15, 20123,200 milesFL

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 55 MPH WHEN VARIOUS DRIVERS ALERTED HIM TO STOP THE VEHICLE. THE CONTACT MANEUVERED TO THE SHOULDER AND STOPPED THE VEHICLE. THE CONTACT THEN NOTICED THAT BOTH REAR WHEEL WELLS WERE ON FIRE. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT GRASS WAS WEDGED BETWEEN THE FUEL TANK AND BODY OF THE VEHICLE. AS A RESULT, THE GRASS CAUGHT ON FIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,200. ...UPDATED 08-03-12 *BF

Electrical System
Filed Apr 25, 20123,000 milesTX

POTENTIALLY A ROOT CAUSE OF THE RASH OF FIRES IN JEEP WRANGLERS THAT ARE SITTING PARKED: FAILURE OF THE TIPM (TOTALLY INTEGRATED POWER MODULE). IN DEC 2011, MY DAUGHTER DROVE HER NEW (3000 MILES) 2011 JEEP WRANGLER UNLIMITED TO CHURCH, PARKED IT, TURNED OFF THE KEY, TOOK THE KEY OUT OF THE IGNITION, EXITED THE VEHICLE AND LOCKED THE DOOR, AND WENT INTO THE CHURCH BUILDING - NEVER REALIZING THAT MOTOR WAS ACTUALLY STILL RUNNING!! (THEY'RE VERY QUIET WHEN IDLING AND SHE WAS TALKING TO A FRIEND.) ABOUT 20 TO 30 MINUTES LATER, A MAN CAME RUNNING INTO CHURCH THAT KNOWS OF HER VEHICLE AND SAID "YOUR JEEP IS RUNNING, THERE'S SMOKE OR STEAM COMING OUT FROM UNDER THE HOOD, THE DOOR IS LOCKED, AND I CAN'T GET IN TO TURN IT OFF! MY DAUGHTER CHECKED AND SHE INDEED HAD THE IGNITION KEY IN HER HAND. SHE RAN OUT OF CHURCH AND UNLOCKED THE DOOR, PUT THE KEY IN THE IGNITION BUT IT WOULD NOT KILL THE ENGINE! WE HAD TO ENGAGE THE CLUTCH IN A HIGH GEAR ON THE MANUAL TRANSMISSION TO KILL IT. RADIATOR COOLANT ALL OVER THE GROUND. WE FOUND THAT RADIATOR FLUID WAS JUST ABOUT ALL BOILED OUT OF THE ENGINE. THE TIPM WAS ALLOWING THE ENGINE TO CONTINUE TO RUN EVEN THOUGH THE IGNITION WAS OFF AND KEY REMOVED - BUT THE TIPM DID SHUT OFF THE ELECTRICALLY OPERATED COOLING FAN IN FRONT OF THE RADIATOR. THERE WAS ELECTRICAL POWER GOING TO THE MOTOR IGNITION SO THAT THE MOTOR CONTINUED TO RUN - BUT W/O A FAN. THE COOLANT BOILED OUT OF THE ENGINE AND HAD OUR FRIEND NOT INTERVENED OUR MOTOR DEFINITELY WOULD HAVE

Fuel System, Gasoline
Filed Apr 16, 2012TX

WHILE 4X4ING AT A HIGH ALTITUDE AND HOT WEATHER THERE WAS A SMELL OF GAS IN THE JEEP. WE WERE TOLD BY OTHERS THAT THE SAME THING HAS HAPPENED AND TO NOT ROLL THE WINDOW DOWN AS IT WOULD MAKE IT WORSE. WE TOOK IT TO THE DEALER AND HE COULD NOT FIND ANYTHING WRONG. *JS

Electrical SystemFire
Filed Apr 12, 201216,000 milesVT

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT SHE STARTED THE VEHICLE BY USING THE PUSH TO START FEATURE. THE CONTACT THEN OPENED THE FRONT DRIVER'S DOOR AND NOTICED THAT THE FRONT PASSENGER DOOR WAS ON FIRE. THE WAS ABLE TO SUCCESSFULLY EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS THEN TOWED TO THE DEALER, BUT THE DEALER ADVISED THE CONTACT TO TOW THE VEHICLE BACK HOME. THE MANUFACTURER WAS NOTIFIED AND AN INVESTIGATOR WAS SENT TO INSPECT THE VEHICLE. THE INVESTIGATOR STATED THAT THE FIRE ORIGINATED NEAR THE HEATED MIRROR ON THE PASSENGER SIDE. THE DEALER WAS WAITING ON REPLACEMENT PARTS TO ARRIVE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS UNABLE TO RECEIVE A RESPONSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,000.

Power Train › Clutch Assembly
Filed Apr 11, 2012IN

CPSC#I1240022A. 2011 JEEP WRANGLER. CONSUMER STATED THAT AS HE WAS DRIVING UP A STEEP HILL THE CLUTCH BURNT OUT BECAUSE IT DIDN'T HAVE THE HOLDING POWER TO PERFORM AS TO ITS INTENDED USE. ALSO STATED THIS IS VERY DANGEROUS. *LN THE CONSUMER STATED THE MANUFACTURER REFUSED TO FIX THE VEHICLE, EVEN THOUGH IT WAS STILL UNDER WARRANTY. *JB

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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