Page 8 of 10 · complaints 351–400 of 485

2011 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed Feb 5, 201571,000 milesNY

MY 2011 JEEP WRANGLER HAS MAJOR ELECTRICAL PROBLEMS. THE WINDSHIELD WIPERS WOULDN'T TURN OFF EVEN AFTER SHUTTING OFF THE ENGINE. I PULLED THE FUSE BUT THEY STILL STAYED ON. I COULD SMELL SOMETHING ELECTRICAL BURNING SO I HAD TO DISCONNECT THE BATTERY. ALSO THE DOOR LOCKS DON'T WORK AND FRONT CIGARETTE LIGHTER STOPPED WORKING. I CALLED THE DEALER AND MADE AN APPOINTMENT TO BRING IT IN. WHILE DRIVING TO THE DEALER THE JEEP STARTED TO SHAKE HORRIBLY WHEN ACCELERATING (DUE TO ELECTRICAL ISSUES WITH THE FUEL PUMP). THE DEALER SAYS THAT I NEED A NEW TOTALLY INTEGRATED POWER CONTROL MODULE (TIPM). THE COST IS WELL OVER $1000 (THE VEHICLE IS OUT OF WARRANTY). WHEN I SEARCHED TIPM PROBLEMS ON-LINE I FOUND THAT CHRYSLER HAS TONS OF COMPLAINTS ABOUT THIS BUT THE ONLY ISSUED A RECALL ON A FEW VEHICLE MODELS AND WRANGLER WASN'T INCLUDED. THERE ARE OBVIOUSLY A BIGGER NUMBER OF VEHICLES AFFECTED AND CHRYSLER SHOULD RECALL THE REMAINING MODELS. *TR

Fuel/Propulsion System
Filed Feb 4, 201522,000 milesTX

MY GAS TANK OVERFLOWS AT THE PUMP EVERY TIME I RE-FUEL STARTING IN JANUARY, 2015, 5 MONTHS AFTER MY WARRANTY EXPIRED BUT WITH ONLY 22,000 MILES ON THE VEHICLE. THE PUMP WILL SHUT OFF WHEN FULL, THEN SHORTLY AFTER, OVERFLOW SPILLS OUT ONTO THE GROUND. THE ONLY WAY TO PREVENT THIS ISSUE IS TO GUESS WHEN IT IS GETTING CLOSE TO FULL AND STOP THE PUMP BEFORE IT IS FULL. A SIGNIFICANT AMOUNT OF FUEL SPLASHES ON ME IF I'M TOO CLOSE, ON THE BODY, BUMPER, AND GROUND, CAUSING A DANGEROUS SITUATION THAT COULD EASILY LEAD TO A FIRE. *TR

Steering
Filed Feb 4, 201574,000 milesVA

TRAVELING ABOUT 50 MPH IN SWEEPING LEFT TURN ON SMOOTH, PAVED ROAD, VEHICLE BEGAN TO SHAKE VIOLENTLY, DID NOT WANT TO RESPOND TO HARD BRAKING AND CONTINUED UNTIL UNDER 25 MPH. TIRES WERE CLOSE TO BEING WORN OUT, THEY WERE REPLACED WITH NEW ALIGNMENT. PROBLEM HAS CONTINUED WITH NEW TIRES. JEEP WAS AT DEALERSHIP 3 DAYS AND THEY COULD NOT FIND ANYTHING WRONG, I WANT TO ADD THEY WERE CONCERNED AND VERY NICE BUT FOUND NO PROBLEM. DRIVING HOME FROM DEALERSHIP IT HAPPENED 3 TIMES AND HAS HAPPENED NUMEROUS TIMES SINCE. DEALERSHIP SUGGESTED NEW TIRES WERE BAD, BUT THIS HAS NOW HAPPENED ON 2 SETS OF TIRES. THE PROBLEM OCCURS WITH SUCH VIOLENCE IT IS UNSAFE TO DRIVER, PASSENGER, AND OTHER VEHICLES SHARING THE ROAD. THIS ALSO HAPPENS ON ROADS WITH BUMPS ON STRAIGHTWAY SUCH AS MIGHT BE FOUND IN RIGHT LANE WHERE HEAVY TRUCKS CAUSE SURFACE DEFORMATIES. OUR JEEP HAS NO MODIFICATIONS TO ANY PART, STEERING, SUSPENSION, SHOCKS, OR HAS TIRES NOT RECOMMENDED FOR THIS VEHICLE. *TR

Air Bags
Filed Feb 1, 201553,325 milesCA

THE AIRBAG LIGHT HAS COME ON TO REPORT A FAULT IN THE SYSTEM. THIS IS A MAJOR PROBLEM THAT JEEP WRANGLER JK OWNERS ARE HAVING. THE CLOCK SPRING IS FAULTY. THE RIGHT HAND DRIVE VERSION OF THIS VEHICLE HAS BEEN RECALLED FOR THE SAME PART. BUT NOT THE LEFT HAND DRIVE? THIS IS MOST DEFINITELY A DEFECTIVE PART AS AFTER SEARCHING ON THE INTERNET ITS A WIDE SPREAD PROBLEM AND NEEDS TO BE ADDRESSED. PARTS FAILING AS SOON AS 1/12 YEARS. THE AIRBAG WILL NOT DEPLOY IF IN AN ACCIDENT. *TR

Air Bags
Filed Jan 29, 201520,000 milesTX

TL*THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE CRUISE CONTROL AND THE HORN FAILED TO ACTIVATE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000.

Power Train
Filed Jan 28, 201547,772 milesTX

TL*THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, HE NOTICED A LEAK FROM THE TRANSMISSION LINE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID LINE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,772.

Fuel System, Gasoline
Filed Jan 27, 201539,000 milesVA

GASOLINE OVERFLOWS OUT OF VEHICLE DURING FUEL FILL UP. THIS OCCURS AT VARIOUS GAS STATIONS USING DIFFERENT PUMPS. *TR

Fuel/Propulsion System
Filed Jan 26, 201545,000 milesVA

WHEN FILLING THE CAR WITH GAS THE CAR DOES NOT SHUT THE PUMP DOWN CAUSING GASOLINE TO SHOOT OUT OF THE FUEL FILLER. *TR

Fuel/Propulsion System
Filed Jan 19, 2015OK

DECEMBER 2013, WHEN TEMPERATURES REACHED FREEZING AND LOWER, VEHICLE STARTED OVERFLOWING DURING REFUELING. THIS OCCURRED ON EVERY REFUELING OCCURRENCE THAT THE GAS PUMP SHOULD HAVE SHUT OFF ONCE THE TANK WAS FULL. THIS OCCURRED FROM DECEMBER 2013 UNTIL MARCH 2014 WHEN I WAS ABLE TO GET THE VEHICLE IN FOR MAINTENANCE. THE VAPOR CANISTER AND LEAK DETECTION PUMP FILTER WERE REPLACED. DECEMBER 2014, TEMPERATURES REACHED FREEZING AND BELOW; VEHICLE IS AGAIN OVERFLOWING DURING ALL REFUELING WHEN THE PUMP SHOULD HAVE SHUT OFF ON ITS OWN. THIS HAS OCCURRED AT MULTIPLE GAS STATIONS AND IS NOT ISOLATED TO ONE BRAND OF GASOLINE, FUELING STATION, OR STATE. ONCE THE PROBLEM BEGINS IT DOES NOT STOP WHEN TEMPERATURES INCREASE ABOVE FREEZING AND HIGHER. OBVIOUSLY THERE IS SOME KIND OF DEFECT IN THIS SYSTEM, BUT SO FAR JEEP/MOPAR HAS REFUSED TO ACKNOWLEDGE IT FOR 2011 JEEP WRANGLER UNLIMITEDS. *TR

Fuel/Propulsion System
Filed Jan 15, 201538,232 milesMD

EVERYTIME I FUEL UP, FUEL SPITS OUT ALL OVER THE BUMPER, WHEEL HUB, GROUND, AND SOMETIMES ME. THIS HAPPENS EVEN AFTER THE FACT THE PUMP SHUTS OFF. NOT ONLY IS THIS EXPENSIVE AFTER A WHILE, IT'S DANGEROUS AND HAS THE POTENTIAL FOR GREATER RISK. *TR

Fuel/Propulsion System
Filed Jan 10, 201535,000 milesIN

WHEN I GO TO GAS STATION AND FILL UP MY JEEP GAS OVERFLOWS OUT THE TANK FILL TUBE AFTER PUMP SHUTS OFF. AT FIRST IT ONLY HAPPENED OCCASIONALLY WITH MINIMAL SPILLAGE. NOW IT HAPPENS EVERY TIME I FILL UP!!!! IT MAKES A GIANT MESS ALL OVER THE FENDER, BUMPER, AND THE GROUND AND ME!!!! I HAVE TRIED MULTIPLE GAS STATIONS, DIFFERENT SETTINGS ON THE NOZZLE(SLOW, MED, FAST). I HAVE STOOD THERE AND PUMPED BY HAND PUSHING NOZZLE FIRMLY AGAINST FILLER TUBE TO HELP PREVENT THE FUEL BLOW BACK. NOTHING WORKS!!! THE FILLER TUBE OR GAS TANK IS DEFECTIVE!!!! THIS WASTES GAS EVERY TIME I FILL UP,COSTING ME MONEY!! ITS RUINING THE FINISH ON MY BUMPER, FENDER, AND MUD FLAP. MOST IMPORTANTLY ITS GASOLINE RUNNING ALL OVER THE PLACE INCLUDING ME!!!! CAN YOU SAY FIRE HAZARD!!! THIS SHOULD BE RECALLED BY JEEP AND FIXED ASAP!!! *TR

Fuel/Propulsion System
Filed Jan 9, 201547,000 milesMO

THE GAS TANK OVERFLOWS EVERY TIME THE FUEL TANK IS FILLED UP. IT HAS HAPPENED ON MULTIPLE DIFFERENT PUMPS AND EVERY TIME WHEN THE TANK IS FILLED FULL. THE GAS SHOOTS OUT ONTO THE CAR AND COULD POSSIBLY GET ON THE PERSON FUELING THE AUTOMOBILE AS WELL. *TR

Fuel/Propulsion System
Filed Jan 6, 201580,000 milesIN

GAS PUMP WON'T AUTO SHUT OFF, TRIED SEVERAL DIFFERENT GAS STATIONS.

Air Bags
Filed Jan 6, 2015CA

ON THE 2011 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2011 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2011 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING

Fuel/Propulsion System
Filed Jan 2, 201549,000 milesIL

EXCESSIVE FUEL SPIT BACK WHEN REFUELING, EVEN AFTER GAS NOZZLE IS STOPPED. GASOLINE "BUBBLES" AND AN EXCESSIVE AMOUNT COMES OUT OF THE TANK EVEN IF NOT FULL BUT CLOSE TO FULL. *TR

Vehicle Speed Control
Filed Dec 30, 20146,594 milesNV

CRUISE CONTROL DOES NOT WORK (MULTIPLE TIMES FIXED).*JS

Fuel/Propulsion System
Filed Dec 30, 201449,345 milesVA

FOR THE THIRD FILL-UP IN A ROW, WHEN THE PUMP SHUTS OFF AN ADDITIONAL AMOUNT OF GAS SPURTS OUT OF THE FILL UP TUBE AND DOWN THE REAR LEFT SIDE OF THE JEEP. THE JEEP IS NOT OBEYING/MONITORING THE LEVEL OF THE FUEL BEING PUMPED INTO IT AND WHEN IT RISES TO A NORMAL CUT OFF LEVEL THE JEEP IGNORES IT AND ALLOWS MORE FUEL TO ENTER THE VEHICLE. IT'S TOO LATE TO SHUT IT OFF EACH TIME. EACH TIME IT HAS DONE THIS IT BURPS UP ABOUT 1/2 A GALLON TO A GALLON OF GAS. IT'S DISCOLORING THE PLASTIC FENDER AND CAUSING A MESS. I HAVE NEVER HAD A VEHICLE DO THIS BEFORE. EVERY VEHICLE I HAVE OWNED SHUTS OFF CORRECTLY, THEY HAVE MONITORED THE FUEL INTAKE LEVEL AND SIGNALED FULL BEFORE THE OVERFLOW HAPPENS. LIKE HOW IT SHOULD WORK. *JS

SteeringCrash1 injured
Filed Dec 28, 201461,000 milesCO

I WAS TRAVELING NORTH IT HAD SNOWED THE DAY PRIOR ROADS WERE SLICK OR SO I THOUGHT THE JEEP WAS STEERING STRANGE I WAS TRAVELING UP A SMALL INCLINE AND TOOK THE FIRST OF TWO TURNS I MADE THE FIRST AND LOST ALL CONTROL GOING INTO THE SECOND IN TO THE DITCH MISSING A LARGE TREE AND BOUNCED OUT OF THE DITCH AND DOWN THE DITCH ON THE OTHER SIDE. WITH MY SEAT BELT ON I WAS STILL THROWN ALL AROUND THE CAB OF THE JEEP IN PAIN STILL THANK YOU. AFTER GETTING A TOW TRUCK WE FOUND THE STEERING BAR COMING OFF THE STEERING BOX WAS OFF AND WHEN WE LOOKED CLOSER THE SHAFT ON THE STEERING BOX HAD BROKEN COMPLETELY OFF. I FIND THIS HARD TO BE LEAVE THAT SHAFT IS OVER A HALF INCH THICK. SO TO SUM IT UP I AM VERY LUCKY I HAD NOT MADE IT TO THE HIGHWAY IT WOULD NO HAVE BEEN A GOOD THING FOR MYSELF AND ANY OTHER DRIVERS ON THE HIGHWAY THAT NIGHT. *TR

Air Bags
Filed Dec 26, 201462,000 milesOR

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V176000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Electrical System
Filed Dec 26, 201415,000 milesMD

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE HEATER CORE FAILED. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

Fuel/Propulsion System
Filed Dec 25, 201458,000 milesMN

WHEN FUELING, WITH THE GAS PUMP LOCKED, THE FILLER TUBE BURPS/SPITS GAS WHEN THE NOZZLE SHUTS OFF. THIS EVENT HAPPENS WHEN THE GAS PUMP IS FILLING BOTH SLOW AND FAST. GAS SPITS OUT ONTO THE FENDER AND ALL OVER THE PAINT UNDER THE FILL TUBE. *TR

Steering
Filed Dec 23, 201431,000 milesNM

WHILE DRIVING ABOUT 50MPH AND THEN BEGIN TO SLOW DOWN ON A MAJOR HIGHWAY. THE STEERING WHEEL BEGINS TO WOBBLE BACK AND FORTH VIOLENTLY AND THE WHOLE VEHICLE SHAKES LIKE CRAZY, AND THE MUFFLER SPUTTERS LIKE IT IS ABOUT TO SHUT OFF. I HAVE HAD TO FORCEFULLY STEER TO THE SHOULDER OF THE ROAD AND MY VEHICLE CONTINUES TO SHAKE, THE ONLY WAY TO GET IT TO STOP IS TO TURN IT OFF AND RESTART IT. THIS ALSO HAPPENED WHEN MY VEHICLE WAS SITTING IN MY GARAGE AND I TURNED IT ON TO WARM IT UP, IT STARTS TO SHAKE AND SPUTTER AFTER ABOUT 30 SECONDS OF BEING TURNED ON. I'VE HEARD IT CALLED THE "DEATH WOBBLE" AND I UNDERSTAND WHY. THIS HAS HAPPENED NUMEROUS TIMES OVER THE LAST 4 MONTHS. THE CONDITION SEEMS VERY DANGEROUS TO ME. *TR

Fuel System, Gasoline
Filed Dec 19, 201442,000 milesFL

WHENEVER I GO TO THE GAS STATION TO FILL UP WITH GAS, ONE OF TWO THINGS HAPPENS; EITHER IT DOESN'T AUTOMATICALLY CUTOFF AND GAS SPILLS OUT ONTO MY FENDER/WHEEL, OR IT DOES THE OPPOSITE....CONTINUES TO CLICK OFF OVER AND OVER AND OVER AGAIN AND I AM UNABLE TO FILL MY TANK. I HAVE TRIED GETTING GAS AT SEVERAL DIFFERENT STATIONS NOW, AND IT DOES IT AT ALL OF THEM. *TR

Power Train
Filed Dec 10, 2014OH

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR AND WERE ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Dec 3, 201446,000 milesAZ

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING BETWEEN 35-75 MPH, THE VEHICLE VIBRATED VIOLENTLY ON HARD SURFACE ROADS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE HAD BEEN TAKEN TO A DEALER, WHERE IT WAS REPAIRED SEVERAL TIMES, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Engine
Filed Nov 23, 201424,750 milesPA

EXCESSIVE OIL CONSUMPTION. JEEP BOUGHT NEW, HAS LESS THAN 25,000 MILES. ENGINE OIL LEVEL WAS 2 QUART LOW, 2400 MILES AFTER OIL AND FILTER CHANGE. NO ENGINE LEAKS OR EXHAUST SMOKE. 3.8 ENGINE. GOOGLE OIL CONSUMPTION 3.8 ENGINE, A WELL KNOWN PROBLEM NOT BEING ADDRESS. *TR

Air Bags
Filed Nov 20, 201425 milesDC

I HAVE BEEN EXPERIENCING ELECTRICAL PROBLEMS WITH MY VEHICLE SINCE I PURCHASED IT IN NOVEMBER 2010. THERE HAS BEEN SYSTEMIC ELECTRICAL FAILURES THAT ARE GETTING PROGRESSIVELY WORSE AND PUTTING MY SAFETY AT RISK. I HAVE BEEN GETTING THE RUN AROUND WITH CHRYSLER REGARDING THE PROBLEMS. - I PURCHASED THE VEHICLE BRAND NEW FROM A JEEP DEALER IN LOS ANGELES CALIFORNIA. SINCE BEING PURCHASED THE FOLLOWING COMPONENTS HAVE FAILED INTERMITTENTLY. EACH PART SIMPLY STOPPED WORKING WHILE I WAS DRIVING THE VEHICLE AND IN ORDER TO MAKE THEM START WORKING AGAIN I WOULD HAVE TO PULL OVER TURN THE CAR OFF WAIT A FEW MINUTES THEN TURN THE CAR BACK ON (HORN, LIGHTS, WINDOW MASER SWITCH, CAR STEREO, CAR STEREO AMP, DRIVER'S AIRBAG). ONCE I RESTARTED THE CAR IT SEEMED LIKE THE JEEP WOULD RESET AND THE PARTS WOULD START WORKING AGAIN. JEEP HAS BEEN REPLACING THESE ITEMS, BUT THEY WOULD NEVER ROOT CAUSE THE PROBLEM. - MOST RECENTLY CHRYSLER DISCOVERED THAT THE FUSE BOX & ELECTRICAL CLUSTER WERE DEFECTIVE. IT TOOK JEEP 77 DAYS TO REPLACE THE 2 PARTS. THE WORSE PART IS THEY TRIED TO HAVE ME DRIVE THE VEHICLE DURING THOSE 77 DAYS UNTIL THE PARTS BECAME AVAILABLE PUTTING ME AND ANY VEHICLE AROUND ME AT RISK OF INJURY AND DEATH. THIS IN MY OPINION IS A SERIOUS SAFETY HAZARD. - WHILE I HOPE THIS IS THE END OF MY PROBLEMS.. I THINK THE NHTSA SHOULD INVESTIGATE JEEP CHRYSLER'S ELECTRICAL CLUSTER AND COMPONENTS TO ENSURE THAT THEY ARE WORTHY OF BEING IN VEHICLES ON THE ROAD. *TR

Electrical System
Filed Nov 14, 201439,000 milesNC

WAS ENTERING ONTO THE INTERSTATE WHEN MY 2011 JEEP WRANGLER COMPLETELY SHUT OFF, ALL WARNING LIGHTS ON THE DASH CAME ON, POWER STEERING WENT OUT, AND HEADLIGHTS TURNED OFF. IMMEDIATELY MANEUVERED THE JEEP OFF OF THE INTERSTATE WHERE I SAT IN 20 DEGREE WEATHER FOR A HALF HOUR BEFORE IT WOULD START BACK. TWO WEEKS LATER I WAS DRIVING DOWN THE INTERSTATE IN A RAIN STORM AND THE WINDSHIELD WIPERS COMPLETELY SHUT OFF. ONCE AGAIN, WE HAD TO CAREFULLY GET OFF OF THE INTERSTATE AND TRY TO GET THEM WORKING, WHICH WE FAILED TO DO. HAD TO WAIT UNTIL THE STORM PASSED BEFORE WE WERE ABLE TO GET THE VEHICLE HOME. MY HUSBAND IS A MECHANIC AND BEGAN DRIVING THE JEEP ON A DAILY BASIS WITH A COMPUTER HOOKED TO IT IN HOPES TO CATCH A CODE. ONCE AGAIN, THE JEEP SHUT OFF ALL POWER AND THREW A CODE FOR THE TIPM MODULE. SINCE THEN, WE'VE HAD SEVERAL INSTANCES WHERE THE JEEP LOOSES ALL POWER AND SHUTS OFF ALONG WITH THE TRACTION CONTROL KICKING OFF AND ON. WE BOUGHT THE JEEP AND HAD IT FOR ONLY 3 WEEKS BEFORE THE PROBLEMS BEGAN. WE'VE CONTACTED THE DEALER WE PURCHASED FROM, SEVERAL JEEP DEALERSHIPS AND CHRYSLER DIRECTLY AND RECEIVED THE RUN AROUND BY ALL OF THEM. WE CONTACTED OUR LOCAL JEEP DEALER WHERE WE WERE TOLD THAT THE TIPM MODULES WERE A COMMON PROBLEM AND THEY WERE ON BACK ORDER WITH NO ESTIMATED TIME OF ARRIVAL, BUT THEY WOULD CALL WHEN IT CAME IN. THAT WAS 8 MONTHS AGO AND STILL WE HAVEN'T RECEIVED A CALL. I'M ALWAYS NERVOUS WHEN I DRIVE IT NOW BECAUSE YOU NEVER KNOW WHEN IS GOING TO SHUT

Electrical System
Filed Oct 20, 201464,000 milesTX

DRIVING ABOUT 40 MPH AND JEEP STALLS WHILE DRIVING, EVERYTHING TURNS OFF AND RADIO RESETS TIME BACK TO 12, DONE IT MORE THAN 10 TIMES, I TAKE IT TO A DEALER AND HAVE THE COMPUTER CONNECTED AND THEY SAY NO CODES SHOW UP. *TR

Structure
Filed Sep 15, 20143,515 milesPA

THE PASSENGER SIDE FLOOR BOARD FILLS WITH WATER (UNDER THE FLOOR MAT) ON MY 2011 JEEP WRANGLER. DURING ANY RAIN STORM, MY PASSENGER SIDE FLOOR IS DRENCHED (PUDDLES OF WATER) VEHICLE HAS BEEN IN FOR REPAIRS SINCE 8/2011 (DATES OF SERVICE 8/1/2011; 1/17/2014 AND 5/9/2014) NOW THAT THE WARRANTY HAS EXPIRED, WE ARE AT A LOST ON HOW TO HANDLE THIS. *TR

Power Train
Filed Aug 31, 201428,000 milesIL

SLUGGISH JOLTING OF THE CAR DRIVING IN 4WD, ESPECIALLY IN REVERSE. *TR

Air Bags
Filed Aug 19, 201460,233 milesFL

ON THE 2008 TO 2012 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2008 TO 2012 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2008 TO 2012 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. THIS IS A MAJOR SAFETY VIOLATION AND SAFETY FEATURE THAT CAN AND WILL COST LOSS OF LIFE IF IT IS NOT FIX PROPERLY BY EITHER REPLACING IT OR CREATING A COVER FOR THE CLOCKSPRING. *TR

Power Train
Filed Aug 4, 2014WA

2011 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO THE FASTENER TORQUE DEFECT RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A FLIER, INSTEAD OF A REGULAR RECALL NOTICE. THE CONSUMER BELIEVED IT WAS A PLOY, TO TRY AND GET HIM TO SELL HIS VEHICLE. *JB

Electrical System
Filed Jul 29, 201436,000 milesMD

JUNE 23RD, AFTER BEGINNING TO MOVE AFTER TRAFFIC WAS THINING OUT, THE ENGINE SHUT OFF AND WOULD NOT START BACK UP. AFTER CHECKING FLUIDS AND TEMP LEVELS (ELECTRICAL GAUGES STILL WORKED), I COULD ONLY ASSUME THIS WAS A SENSOR ISSUE. AFTER THE VEHICLE HAD BEEN TOWED TO A DEALERSHIP, THE NEXT DAY IT WAS CONFIRMED THAT THE TIPM (TOTAL INTEGRATED POWER MODULE) HAD WENT BAD, AND NEEDED TO BE REPLACED. THIS PART IS CODED SPECIFICALLY FOR THE VEHICLE (USED ONES CANNOT WORK). I WAS TOLD THAT THE PART COULD TAKE UP TO A MONTH TO REPLACE BECAUSE CHRYSLER WAS NOT RELEASING THEM DUE TO AN ISSUE WITH THEM. ONCE THIS WAS FOUND OUT, IT STRUCK ME AS ODD SEEING AS I WAS NEVER NOTIFIED ABOUT A RECALL, AND IF THIS WAS A KNOWN ISSUE, SHOULDNT ONE HAVE BEEN SENT OUT? *JS

Fuel/Propulsion System
Filed Jul 7, 2014LA

EVERY TIME YOU FILL UP THE JEEP, GAS SPILLS ONTO THE SIDE OF THE JEEP AND ALL OVER THE GROUND. IT SEEMS A LOT OF JEEP OWNERS HAVE THIS SAME PROBLEM. IS IT GOING TO TAKE SOMEONE BEING HURT OR CATCHING FIRE BEFORE THIS BECOMES A RECALL? SEEMS THERE IS AT THIS POINT ENOUGH COMPLAINTS ABOUT THIS YEAR MODEL FOR SOMETHING TO BE DONE, BEFORE A LAWSUIT IS FILED! *JS

Structure › Body
Filed Jul 7, 20143,000 milesNY

VEHICLE HAS BEEN TAKEN IN FOR LEAKING 5 TIMES AND FIVE TIMES THE DEALER RETURNED IT STILL LEAKING. *JS

Air Bags
Filed Jul 1, 201468,000 milesSC

MY 2011 LEFT HAND DRIVE JEEP WRANGLER JK (4 DOOR) HAS A WARNING LIGHT ON THE DASH. DEALER DETERMINED IT IS THE "CLOCK SPRING". UPON FURTHER RESEARCH, IT IS CLEAR THAT THIS IS A COMMON FAILURE. THERE IS A RECALL ON THE 1997 MODEL AND ALL OF THE RIGHT HAND DRIVE MODELS (MAIL DELIVER). THE PART IS THE SAME IN ALL OF THEM. THIS NEEDS TO BE ADDRESSED BEFORE THERE IS SERIOUS FATALITY (THE AIRBAG MAY NOT WORK AS A RESULT). A RECALL IS NECESSARY FOR ALL THE LEFT HAND MODELS AS WELL. *TR

Fuel System, Gasoline
Filed Jun 24, 201419,250 milesAL

EVERY SINGLE TIME I FILL UP THE FUEL TANK, FUEL SPILLS OUT (SPITS OUT ALL OVER THE BACK DRIVER'S SIDE PANEL). THIS HAS BEEN A PROBLEM SINCE I'VE PURCHASED THE JEEP. I HAVE TO MANUALLY CALCULATE HOW MANY GALLONS TO PUT IN EVERY TIME I GO TO THE GAS PUMP. I'VE TRIED SEVERAL DIFFERENT GAS STATIONS AND PUMPS ALONG WITH SEVERAL DIFFERENT STRATEGIES OF HOLDING THE GAS PUMP AND REGARDLESS THE SPILLS STILL HAPPEN WHEN ATTEMPTING TO FILL THE TANK FULL WITH GAS. I'VE SEARCHED ONLINE FOR RECALLS RELATING TO THIS AND THEY APPEAR TO BE OUT THERE FOR THIS PROBLEM BUT NOT FOR 2011 MODEL JEEP WRANGLER. I'VE CONTACTED THE DEALERSHIP, BUT HAVE BEEN TOLD THAT THEY WILL NOT COVER THE COST TO REPLACE THE FUEL TANK, SINCE IT HAS NOT BEEN RECALLED. IT APPEARS THE ONLY FIX FOR THIS IS TO REPLACE THE FUEL TANK, BUT I FEEL LIKE IF IT'S A KNOWN PROBLEM WITH JEEP WRANGLERS, I SHOULD NOT HAVE TO COME OUT OF POCKET FOR THE FIX. I'M NOT REALLY SURE WHO TO GO TO FROM HERE FOR A RESOLUTION. *TR

Electrical System
Filed Jun 22, 201435,000 milesWA

WHILE DRIVING ON THE FREEWAY MY VEHICLE LOST POWER. I WAS ABLE TO TURN THE KEY OFF THEN ON AGAIN AND START IT WHILE IN NEUTRAL. IT WAS JUST AFTER HITTING A LARGE SEAM IN THE HIGHWAY. I LATER REPLICATED THE INCIDENT IN A VACANT PARKING LOT AND FOUND THAT I COULD BE DRIVING BUMP THE KEYS AND THE VEHICLE WOULD SHUT DOWN. ALSO GAVE A QUICK DOWNWARD TUG TO MY KEY RING SIMULATING HITTING A BUMP AND THE VEHICLE SHUT DOWN AT THAT POINT ALSO. *TR

Engine
Filed Jun 16, 201490,000 milesPA

I OWN A 2011 JEEP WRANGLER RUBICON UNLIMITED WHICH I PURCHASED AS A NEW VEHICLE. IT PRESENTLY HAS OVER 90,000 MILES ON IT. RECENTLY, I NOTICED A TICKING SOUND COMING FROM THE MOTOR - DETECTABLE FROM OUTSIDE THE CAR, BUT NOT NOTICEABLE WHEN DRIVING. A FELLOW AT A CAR WASH MENTIONED THAT HE HAD THE SAME ISSUE WITH HIS JEEP AND SAID THAT THE ISSUE TURNED OUT TO BE "VALVE LIFTERS" AND THAT THE PROBLEM WAS RESOLVED UNDER THE CAR'S DRIVE TRAIN WARRANTY. I TOOK MY CAR TO A DEALER IN FOR A REGULAR OIL CHANGE AND ASKED TO HAVE THE TICKING SOUND CHECKED BY A MECHANIC. I WAS TOLD THAT THE SOUND WAS COMING FROM THE "TOP END" OF THE MOTOR - AND WOULD HAVE TO BRING IT IN AGAIN FOR A MORE LENGTHY EVALUATION - WHICH I DID. I MADE AN APPOINTMENT FOR SERVICE - TOOK THE VEHICLE IN - AND RENTED A CAR FOR WHAT I EXPECTED TO BE SEVERAL DAYS OF SERVICE. THAT WAS ABOUT A MONTH AGO. SUBSEQUENTLY, I'VE BEEN TOLD THAT THE REPAIRS TO THE TOP END OF THE ENGINE DID NOT RESOLVE THE PROBLEM AND THAT THE ENTIRE ENGINE WOULD HAVE TO BE REPLACED. THE DEALER APPARENTLY ORDERED A "LONG BLOCK" REPLACEMENT ENGINE FROM CHRYSLER, BUT HAS BEEN HAVING PROBLEMS OBTAINING OTHER PARTS THAT ARE INVOLVED IN THE REPAIR. THE DEALER ALSO TOLD ME TO CONTACT CHRYSLER'S WARRANTY GUYS ABOUT SEEKING SOME RELIEF FOR THE COST OF THE CAR RENTAL - WHICH I DID, BUT TO NO AVAIL. I SHOULD ADD THAT I HAVE BEEN CONTINUALLY ASSURED THAT THE ENGINE REPLACEMENT IS COVERED BY THE CAR'S DRIVE TRAIN WARRANTY. HOWEVER, I ALSO CAME ACROSS AN ARTIC

Air Bags
Filed Jun 5, 201437,000 milesIL

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 11V528000 (AIR BAGS). THE FAILURE MILEAGE WAS 37,000.

Air Bags
Filed May 29, 201479,000 milesAZ

CLOCK SPRING HAS WENT BAD. WHICH MAKES THE AIRBAG AND HORN USELESS. ONLY 3 YEARS OLD. *TR

Fuel System, Gasoline
Filed Apr 28, 201450,000 milesGA

MY GAS TANK OVERFLOWS AT THE PUMP EVERY TIME I RE-FUEL. THE PUMP WILL SHUT OFF WHEN FULL, THEN SHORTLY AFTER, OVERFLOW SPILLS OUT ONTO THE GROUND. THE ONLY WAY TO PREVENT THIS ISSUE IS TO GUESS WHEN IT IS GETTING CLOSE TO FULL AND STOP THE PUMP BEFORE IT IS FULL. *JS

Fuel System, Gasoline
Filed Apr 22, 201459,684 milesNC

EVER SINCE I'VE PURCHASED MY USED 2011 WRANGLER IT HAS SPIT FUEL ONTO JEEP/GROUND WHILE FILLING THE TANK. SOMETIMES AS MUCH AS 1/2 GAL FUEL. THERE IS A TSB FOR 2007/2008 WRANGLERS TO HAVE TANK REPLACED. THERE NEEDS TO BE ANOTHER ONE FOR NEWER JEEPS. SEVERAL COMPLAINTS FOR THE 2011 ARE LISTED ON YOUR SITE FOR THE SAME PROBLEM. *TR

Steering
Filed Apr 19, 201437,000 milesOR

I STARTED FEELING A WARBLE WHEN I WOULD HIT A BUMP ON THE ROAD, TOOK IT INTO A LES SCHAWB THEY TOLD ME IT WAS WARN TIE ROD ENDS, SO I THEN TOOK IT TO JEEP DEALER 'LITHIA" IN EUGENE OREGON THEY INSPECTED IT AND SAID NOTHING WAS WRONG. TODAY I WAS COMING HOME ON HWY 126 AND AFTER I HIT A PART OF THE ROAD THAT IS ROUGH, THE JEEP TOTALLY WENT OUT OF CONTROL THE WHOLE THING WAS SHAKING SO BAD I HAD EVERYTHING I COULD DO TO SLOW IT DOWN AND PULL OFF TO THE SIDE OF THE ROAD, IT PROBABLY WOULD FEEL LIKE IF ALL 4 TIRES POPPED AT ONCE. IT SCARED ME SO BAD, I WAS JUST SHAKING. I GOT OUT LOOKED AT ALL THE TIRES, AND UNDERNEATH,L SEEN NOTHING WRONG SO I PUT ON MY 4 WAY FLASHERS AND DROVE HOME THE LAST 3 MILES AT A CRAWL. I WILL CONTACT JEEP AGAIN ON MONDAY AND TELL THEM THERE IS A PROBLEM, THE POWER STEERING HAS ALSO WENT OUT TWICE ON THIS AND HAD TO BE FIXED. *TR

Fuel System, GasolineFire
Filed Mar 18, 201469,000 milesWI

USING MY 2011 JEEP WRANGLER (RIGHT HAND DRIVE), I DELIVER MAIL FOR THE U.S. POSTAL SERVICE. WAS DELIVERING MAIL ON MY RURAL ROUTE. DATE WAS 4TH OF FEB.2014. THE PROBLEM WAS A FIRE IN THE ENGINE COMPARTMENT. CAUSING DAMAGE TO THE WIRING HARNESS , MANY OTHER WIRES, COMPARTMENT PLASTICS ,AND GAS LINE. THE CAUSE APPEARS TO BE HOT OIL FROM THE TRANSMISSION DIPPING ONTO THE ENGINE AND TRANSMISSION . I ONLY SEE THAT THE FILL TUBE ON THE TRANSMISSION WAS THE LEAK. I HEARD A FIRE IGNITE , OPEN THE CAR HOOD AND SEEN THE BLACK SMOKE I THEN PUT OUT THE FIRE. IT IS NOW THE DATE-MARCH 18 ,2014. I HAVE NO SUPPORT FROM CHRYSLER CORPORATION FOR REPAIR OF MY PROBLEM. THEIR INVESTIGATION STATED AN INVESTIGATION INTO THE INCIDENT FOUND NO MANUFACTURING DEFECT THAT CAUSED THE INCIDENT ON 2-3-2014. I HAVE NOW TURNED THIS OVER TO MY CAR INSURANCE COMPANY . THEY SAY I SHOULD USE THE LEMON LAW. THIS VEHICLE WAS REPAIRED FOR A BAD TRANSMISSION IN NOV. OF 2013. I DO NOT SEE WHY I SHOULD OF HAD MORE PROBLEMS. THE INSURANCE COMPANY COST TO REPAIR IS $5000. IF THE TRANSMISSION IS BAD I WAS TOLD BY THE DEALER FOR THE JEEP ,A NEW TRANSMISSION WOULD COST ME PERSONALLY $5000. THANK YOU. *TR

Electrical SystemFire
Filed Feb 3, 201450,000 milesNY

I STARTED MY JEEP THIS MORNING IN MY DRIVEWAY WITH THE FACTORY REMOTE START, 10 MIN LATER I WALKED OUT OF MY HOUSE AND SAW FLAMES AND SMOKE COMING FROM MY DRIVERS SIDE DOOR. A CAR DRIVING BY HAD STOPPED AND CALLED 911. ANOTHER NEIGHBOR RAN OVER WITH A FIRE EXTINGUISHER AND WE WERE ABLE TO GET THE FIRE IN CONTROL BEFORE THE FIRE DEPARTMENT GOT THERE. THE DRIVER SIDE DOOR IS COMPLETELY DESTROYED AND MELTED, THE WINDOW IS GONE. THE ROOF, SEAT AND SURROUNDING AREA ARE ALSO DAMAGED. THE FIRE APPEARED TO HAVE STARTED SOMEWHERE IN THE DRIVER SIDE DOOR. I CALLED JEEP TWICE TODAY THINKING THEY WOULD BE CONCERNED AND RESPONSIVE, BUT I WAS TOLD IT WOULD BE 2-5 DAYS BEFORE THEY COULD HAVE SOMEONE COME OUT AND INSPECT THE CAR. IN THE MEANTIME I WAIT CARLESS...THANK GOODNESS MY 2 CHILDREN WERE NOT IN THE CAR WHEN IT HAPPENED. I DID SOME RESEARCH THIS EVENING AND FOUND THE EXACT SAME THING HAPPENED TO A COUPLE IN MONTREAL LAST JANUARY AND FOUND REPORTS OF THIS HAPPENING 2 OTHER TIMES WITH THE EXACT SAME MAKE, MODEL & YEAR JEEP. *TR

Fuel System, Gasoline
Filed Jan 30, 201483,000 milesTX

WHEN FILLING WITH FUEL, AFTER THE PUMP FINISHES PUTTING FUEL INTO THE VEHICLE, FUEL SURGES BACK OUT OF THE FILL NECK. IT APPEARS TO BE ABOUT ONE HALF GALLON SPILLS OUT ONTO THE VEHICLE AND GROUND. IT DOES NOT MATTER WHETHER THE PUMP IS BEING RUN IN AUTOMATIC OR MANUAL MODE. NOR DOES IT MATTER AT WHAT RATE THE FUEL IS BEING ADDED. WHEN CONTACTED, THE DEALER SAID IT WAS NOT COVERED FOR THIS VIN SERIES. *TR

Air Bags
Filed Jan 27, 201452,600 milesOK

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED WHEN STARTING THE IGNITION THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TROUBLE CODE INDICATED THAT THE CLOCK SPRING WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 52,600.

Engine
Filed Jan 4, 201460,540 milesOR

I STARTED TO HEAR A KNOCKING NOISE FOR 3-5 SECONDS ON A COLD START. IT DID NOT DO THIS ON ANY SEQUENTIAL STARTS FOR THAT DAY. TOOK IT TO THE DEALER, WHO CHANGED OIL FILTER AND OIL. STILL MADE SOUND ON RECEIVING VEHICLE. TOOK IN AGAIN AND DEALER REPLACED THE LIFTERS. STILL MADE NOISE UPON RECEIPT. TOOK IN FOR A THIRD TIME, THEY ARE NOW SAYING IT IS A NORMAL NOISE, EVEN THOUGH IT NEVER MADE IT BEFORE. JEEP SPECIALISTS SAY THAT THIS IS A NORMAL NOISE AS WELL. AFTER RESEARCHING ON-LINE, I HAVE FOUND A LARGE AMOUNT OF INFORMATION LEADING TO A MALFUNCTIONING CYLINDER HEAD ON THE EXACT MAKE AND MODEL OF MY JEEP ENGINE. THERE HAVE BEEN THOUSANDS REPLACED, BUT FOR SOME REASON THIS WAS NOT EVEN CONSIDERED FOR MY VEHICLE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Jeep Wrangler → · Every Wrangler year → · How the figures are calculated →