Page 5 of 10 · complaints 201–250 of 485

2011 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Service Brakes
Filed Feb 20, 2017CA

BRAKE PEDAL ISSUE. BRAKES ARE NEW, BUT PEDAL IS SOFT. CREATES A STOPPING ISSUE AS IT IS DIFFICULT TO DETERMINE AND TIME THE STOPPING DISTANCE WITHOUT INCREASING BRAKING PRESSURE. HAPPENS AT ALL SPEEDS, BUT MOST NOTICEABLE AT LOW SPEEDS BELOW 30MPH.

Air Bags
Filed Feb 18, 201780,000 milesFL

TAKATA RECALL (RECALL DATE JULY 1, 2016) OF RECALL NUMBER S43 FOR A FRONT PASSENGER AIRBAG, AND I HAVE CALLED JEEP/MOPAR ON AT LEAST 3 OCCASIONS. ON THE LAST CALL THEY ASSURED ME THAT I WOULD HAVE THE AIRBAG INFLATOR REPLACED ON OR ABOUT JANUARY 31, 2017. THERE WILL MOST CERTAINLY BE A RECORDING OF THIS CALL, WHICH WAS ON OR ABOUT DECEMBER 24, 2016. ON FEBRUARY 17, I AGAIN CALLED MOPAR AT 1-800-853-1403, AND WAS TOLD BY [XXX] (EMPLOYEE/[XXX] NUMBER RI183) THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MARCH 31, 2017. I AM IN ONE OF THE HOTTEST AND MOST HUMID AREAS OF THE USA, SOUTHWEST FLORIDA, AND MY VEHICLE, A JEEP WRANGLER UNLIMITED, VIN # [XXX], IS A 2011 MODEL, SO IT IS AMONG THE OLDER VEHICLES IN THE RECALL. I ASKED THE CALL CENTER REPRESENTATIVE NAMED ABOVE TO TRANSFER ME TO A SUPERVISOR, AND FIRST SHE TOLD ME THAT NO SUPERVISOR WAS AVAILABLE, THEM THAT NO SUPERVISOR COULD BE LOCATED, THAN THAT THE SUPERVISOR WAS IN A MEETING. SHE SAID I WOULD HAVE TO RECEIVE A CALL-BACK, OR I COULD HOLD. I WAS ON A CELL PHONE, SO I ASKED FOR A CALL-BACK. THAT WAS AT ABOUT 10:30 IN THE MORNING AND I DID NOT RECEIVE A CALL AT ALL THAT DAY. AUTO MAKERS CAN, WITH IMPUNITY, CONTINUE TO PUT AIRBAGS AND SENSORS IN NEW VEHICLES, AND CONTINUE TO SELL THEM, WHILE NOT STANDING BEHIND THOSE THEY HAVE ALREADY SOLD. SENSORS NEEDED FOR THOSE CONSUMERS WHO PREVIOUSLY PUT THEIR TRUST IN THIS COMPONENT MANUFACTURER AND IN JEEP. I AM ASKING FOR YOUR HELP, AS I DON'T EXPECT TO GET A RETURN CALL AS I WAS PRO

Air Bags
Filed Feb 6, 2017ND

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE DEALER FAILED TO INFORM HER OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT WAS UNABLE TO SELL THE VEHICLE DUE TO THE PARTS NOT BEING AVAILABLE. THE RECALL REPAIR WAS NOT COMPLETED PRIOR TO THE CONTACT OWNING THE VEHICLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/28/17 *LJ *CN

Vehicle Speed Control
Filed Feb 5, 201785,000 milesPR

I COULD NOT SHUT THE POWER TO THE CRUISE CONTROL OFF UNTIL I SHUT THE JEEP IGNITION OFF. ... WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 90 MPH ... GAS PEDAL WAS "FLOORED" ON ITS OWN, AND THE ETC WARNING LIGHT WAS ACTIVATED.

Air Bags
Filed Jan 31, 201760,000 milesNM

JEEP HAS RECALLED 2007-2010 WRANGLERS FOR REPLACEMENT AND SHROUDING OF CLOCKSPRINGS DUE TO MASS FAILURE. THIS PROBLEM EXISTS IN LATER MODELS AS WELL. MY 2011 AND 2012 WRANGLERS HAVE BOTH RECENTLY HAD THEIR CLOCKSPRINGS FAIL.

Air Bags
Filed Jan 27, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 25, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 23, 201745,000 milesTX

MY 2011 JEEP WRANGLER SPORT HAS LESS THAN 50,000 MILES AND MY AIRBAG LIGHT IS ON AND HAS BEEN ON FOR AT LEAST 6 MONTHS OR MORE. WHY IS THE RECALL ONLY FOR RH DRIVE WRANGLERS, FROM WHAT I AM READING THERE ARE SEVERAL LH DRIVE WRANGLERS WITH THE SAME ISSUE. ALSO EVERY TIME IT RAINS FRONT DRIVER AND PASSENGER FLOORS ARE WET UNDERNEATH FLOOR MAT. I HAVE READ SEVERAL OWNER COMPLAINTS ON THIS ISSUE BUT MANUFACTURE DOES NOT SEEM TO CARE.

Air Bags
Filed Jan 15, 2017IL

I RECEIVED 2 EMAILS FROM NHTSA IN MAY 2016 REGARDING THE FAILED AIR BAGS DUE TO FAILED CLOCKSPRING ASSEMBLY. TWO (2) WEEKS LATER MY INDICATOR LIGHT CAME ON BECAUSE THE AIRBAGS FAILED. THE JEEP DEALERSHIP SAID IF I GOT INTO A CRASH, THE AIRBAGS WOULD NOT DEPLOY. HOWEVER, I WAS FORCED TO PAY FOR THIS MANUFACTURER'S DEFECT. THIS WAS CLEARLY A MANUFACTURER'S DEFECT AND A SAFETY ISSUE. I SHOULDN'T HAVE HAD TO PAY FOR THIS. THE INFORMATION YOUR AGENCY PROVIDED IS AS FOLLOWS: NHTSA CAMPAIGN ID NUMBER :16V288 MANUFACTURER :CHRYSLER (FCA US LLC) MAKE / MODEL YEARS :JEEP / 2011-2016 SUBJECT :CLOCKSPRING ASSEMBLY MAY BECOME CONTAMINATED.

Air Bags
Filed Jan 9, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 03/13/17 *BF THE CONSUMER STATED THE AIRBAG LIGHT ILLUMINATED. UPDATED 08/10/2017*JS

Electrical System
Filed Dec 23, 201686,000 milesKY

I WAS TOLD THAT THE TIPM MALFUNCTIONED AND AFFECTED THE DOOR LOCKS AND MAY RESULT IN OTHER FAILURES.

Air Bags
Filed Dec 21, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 19, 201690,000 milesIL

ON MY 2011 JEEP WRANGLER UNLIMITED DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME WHILE DRIVING. THIS IS AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS. THIS APPEARS TO BE A RECURRING SITUATION, BASED ON RESEARCH IN JEEP FORUMS, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. *TR

Unknown or Other
Filed Dec 16, 201645,000 milesPA

THE HEATER IN MY JEEP HAS NEVER WORKED SINCE WE BOUGHT IT! THE DRIVER SIDE ESPECIALLY! WE TOOK IT BACK WHERE WE BOUGHT IT AND THEY SAID THE VENT WAS STUCK AND IT JUST CONTINUES TO GET WORSE NOW ITS FREEZING. ONLINE THE INTERNET IS BLOWING UP W/ PEOPLE W/ THE SAME ISSUES WITH THESE. VEHICLES. WHY IS THERE NOT A RECALL? THIS SHOULD BE A CLASS ACTION LAWSUITE IF YOU DO NOT TAKE CARE OF THIS ASAP!

Air Bags
Filed Dec 13, 2016NV

TAKATA RECALL - RECEIVED A SAFETY RECALL NOTICE PRIOR TO JULY 2016 REGARDING FRONT AIRBAG. THE NOTICE WAS NOT DATED SO CAN NOT GIVE SPECIFIC MAILING DATE. I CALLED THE DEALERSHIP JULY 25, 2016 CONCERNED THAT WE HAD NOT BEEN CALLED TO SCHEDULE REPLACEMENT, WAS ADVISED THEY WOULD CALL AS SOON AS PRODUCT WAS AVAILABLE. CALLED DEALER AGAIN ON AUGUST 16, 2016 - ADVISED TO CALL BACK AT LATER DATE STILL DID NOT HAVE PARTS. CALLED DEALER OCTOBER 27, 2016 THEY ADVISED THAT THEY STILL DID NOT HAVE PARTS AND THAT THEY WOULD CALL ME WHEN PARTS ARRIVED. IT IS NOW DECEMBER 13, 2016 STILL HAVE NOT HEARD FROM DEALER. THE CAR DEALER IS: AUBURN CHRYSLER DODGE JEEP RAM, AUBURN CALIFORNIA. PHONE# 530-885-2900 WOULD APPRECIATE ANY HELP YOU CAN PROVIDE IN GETTING THE CAR DEALER TO MAKE THE REPAIR AS SOON AS POSSIBLE. THANK YOU *TR

Air Bags
Filed Dec 13, 2016TX

AIR BAG CHIME AND LIGHT COME ON IF I TURN THE WHEEL

Air Bags
Filed Dec 10, 2016AZ

AIR BAG LIGHT IS ON AND STEERINGWHEEL CONTROLS FOR THE RADIO AND COMPUTER STEP DO NOT WORK THUS A CLOCK SPRING DEFECT

Air Bags
Filed Dec 9, 201678,000 milesFL

CLOCK SPRING WENT OUT ON MY JEEP AND AIRBAG IS NON FUNCTIONAL. RECALL ONLY GOES TO 2010 BUT MINE IS A 2011 WITH THE SAME DESIGN AND PART SO WHY IS IT NOT COVERED IN RECALL. AIRBAG LIGHT IS ILLUMINATED AND NON FUNTIONING.

Air Bags
Filed Dec 7, 201650,000 milesAZ

THE AIRBAG WARNING LIGHT IS ON, BUT IT APPEARS IT'S ACTUALLY THE CLOCKSPRING THAT IS FAULTY. I DON'T ACTUALLY KNOW THAT IT'S THE WIRING THAT IS FAULTY OR THE CLOCKSPRING IT'S SELF, EITHER WAY, A LOCAL DEALERSHIP WANT $500.00 TO FIX IT. WITH ALL THE RECALLS ON THIS PARTICULAR PART, THIS VEHICLE IS NOT INCLUDED IN THE RECALL. AFTER MARKET WARRANTIES WON'T TOUCH IT.

Air Bags
Filed Nov 29, 2016NY

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 28, 201667,000 milesTX

JEEP DOES NOT GO INTO REVERSE. WHEN IN REVERSE IT IS LIKE PARK.. ALL THE POSITIONS ARE OFF AND NOT WHAT THEY SHOULD BE . COULD IT BE SHIFT CONTROL. ALSO WHY WASN'T PASSENGER AIRBAG INFLATOR PROBLEM NOTIFIED TO JEEP OWNER ? WILL A LOANER AUTO BE GIVING WHILE JEEP IS BEING REPAIRED ? *TR

Air Bags
Filed Oct 28, 201685,000 milesMI

MY 2011 RUBICON LEFT HAND DRIVE HAS NEVER BEEN IN AN ACCIDENT AND HAS AN AIRBAG LIGHT ON.... I TOOK IT TO THE JEEP DEALER AND I CAN HAVE THE CLOCK SPRING AND WIRING REPAIRED FOR $810... THIS IS A COMMON PROBLEM AS I WAS TOLD BY THE DEALER.....

Structure › Body
Filed Oct 27, 20165,000 milesOR

I HAVE A 2011 JEEP WRANGLER. I HAVE HAD MY JEEP INTO THE DEALERSHIP FOUR TIMES SO FAR FOR A LEAKING ROOF. EACH TIME I GET IT BACK IT IS SUPPOSED TO BE FIXED AND THE PROBLEM IS WORSE. I PD THEM $1500. ON THE FIRST VISIT. THEY EVEN SENT IT BACK TO ME WET ONCE. IT HAS HAD SO MUCH WATER IN IT SO MANY TIMES I WONDER IF IT HAS MOLD. I HAVE HAD IT DETAILED AND DRIED SEVERAL TIMES, BUT WHAT ABOUT WHAT I CAN'T SEE, IN THE VENTS...EVERY TIME I TURN ON THE AC OR HEATER OR DEFROST AM I BLOWING MOLD SPORES ALL OVER AND THEN BREATHING THEM IN? IT HAS BEEN SO WET INSIDE AFTER A BAD RAIN I HAD CONDENSATION ON THE ROOF...INSIDE MY JEEP. EVERYTHING IN MY JEEP GETS WET, COATS, TOWELS, MAIL OR ANY PAPER, DAMP AND SOFT. IT SEEMS TO ME THAT THEY'VE KNOWN ABOUT THIS PROBLEM, BUT REFUSE TO TAKE RESPONSIBILITY FOR THEIR MANUFACTURING ERROR. HOWEVER THEY HAVE DISCONTINUED THE FREEDOM STYLE TOP. IT SEEMS LIKE A WAY TO GET OUT OF ACTUALLY RECALLING THE STYLE, THEY'LL JUST CALL IT DISCONTINUED. I AM SO DISAPPOINTED IN MY EXPERIENCES W/THIS, IN TOTAL THEY'VE HAD MY CAR FOR AT LEAST A MONTH, WORKING ON A WATER LEAK. SEEMS LIKE QUITE A BIT OF TIME, MY JEEP MUST HAVE LEAKS EVERYWHERE. I HAVE NEVER REMOVED ANY OF THE PIECES ON MY TOP, SO IT CAN'T BE THAT I'M NOT PROPERLY PUTTING THEM BACK ON. JEEP HAS CONTINUED TO MAKE MONEY BY CHARGING CUSTOMERS TO REPLACE SEALS, AND SENDING PEOPLE HOME W/A LEAK WORSE THAN WHEN THEY TOOK IT IN. I'VE ASKED THEM TO CLEAN THE INSIDE OF THE VEHICLE AND THE VENTS, I DON'T KNOW IF

Engine
Filed Oct 24, 201662,000 milesDE

ENGINE BLEW OUT THE OIL, NO WARNING LIGHTS, ENGINE BLEW A ROD. ENGINE LOCKED UP.

Air Bags
Filed Oct 19, 2016FL

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 7, 201691,000 milesSC

CLOCK SPRING RECALL S33 DOES NOT COVER JEEP WRANGLER 2011 LEFT HAND DRIVE MODELS! WARNING THIS IS UNSAFE AND A 10 ON THE OEM'S DFMEA! UNFAIR. THIS 2011 CLOCK SPRING FAILURE CAUSES AIRBAG LIGHT AND SAME CODE AS THE 2007 - 2010 AND 2011 RIGHT DRIVE RECALLS. I HAVE DEALER REPAIR RECEIPTS TO PROVE. WHY AREN'T THE LEFT HAND 2011 JEEP JK WRANGLERS INCLUDED IN THIS SAFETY RECALL? KEEP ALL YOUR DOCUMENTATION AND REPORT TO FCA AND TO NHTSA IF YOU HAVE SAME ISSUE TO GET REIMBURSEMENT WHEN THEY DO RECALL THE LEFT HAND MODEL.

Air Bags
Filed Oct 5, 201657,000 milesWA

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE CLOCK SPRING FRACTURED AND CAUSED THE STEERING WHEEL FUNCTIONS TO BE DISABLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 57,000.

Electrical System
Filed Sep 29, 201680,000 milesVA

MY 2011 JEEP WRANGLER UNLIMITED IS A RIGHT HAND DRIVE THAT I USE FOR MAIL DELIVERY AND PERSONAL USE. THE ENGINE STALLS SPONTANEOUSLY WHILE I'M DRIVING AND/OR DELIVERING. WHEN THIS HAPPENS, STEERING IS PRECARIOUS. TWICE THIS INCIDENT HAS HAPPENED WHILE I WAS IN-TRANSIT THROUGH A CURVE AT 45 MPH. I WAS UNSUCCESSFUL AT WRESTLING WITH THE STEERING WHEEL TO DRIFT OFF THE ROAD SAFELY. TWO SUCCEEDING CARS, NOT ABLE TO SEE ME IN THE BLIND SPOT OF THE CURVE, SWERVED INTO THE OPPOSING LANE OF TRAFFIC TO AVOID ME. A FATAL ACCIDENT COULD HAVE HAPPENED. F ORNATELY AND THANKFULLY, THE ENGINE DID START UP AGAIN BUT NOT WITHOUT A CLOSE CALL. DOES SOMEONE HAVE TO GET SERIOUSLY INJURED OR DIE BEFORE A RECALL WILL BE CONSIDERED?? ALSO, RANDOMLY THE STARTER CRANKS BUT WON'T START OR IT WON'T CRANK AT ALL, RENDERING THE KEY FOB USELESS FOR LOCKING THE DOORS-EXCRUCIATINGLY FRUSTRATING & A SECURITY ISSUE WHEN THE VEHICLE IS FULL OF MAIL/PACKAGES. I HAVE BEEN TO 2 MECHANICS ON 3 SEPARATE OCCASIONS CONCERNING THESE ISSUES. ONE MECHANIC COULD NOT MAKE A DIAGNOSIS AND THE OTHER THOUGHT THE PROBLEM TO BE THE STARTER, WHICH WAS REPLACED. HOWEVER, THE PROBLEMS PERSIST. MY RESEARCH HAS LEAD ME TO BELIEVE THAT I MIGHT HAVE A FAULTY TIPM. I WILL HAVE A MECHANIC INVESTIGATE THIS POSSIBILITY FURTHER. SHOULD THE TIPM BE THE CULPRIT, A RECALL SHOULD BE OPENED FOR DESPERATE RECONSIDERATION AND FOR SAFETY'S SAKE!!!!!!

Air Bags
Filed Sep 23, 2016FL

TAKATA RECALL WAITING MONTHS FOR THE REPAIR OF SOMETHING THAT COULD CAUSE FATAL INJURY IS AN ABOMINATION! AND IT'S STILL NOT AVAILABLE!

Fuel/Propulsion System
Filed Sep 21, 201638,000 milesOH

WHEN FILLING UP WITH GAS, AFTER THE AUTOMATIC PUMP SHUTOFF, GAS SHOOTS BACK OUT ONTO THE SIDE OF THE JEEP AND THE GROUND. LIKE THE TANK THREW UP THE LAST BIT OF GAS (ABOUT A LITER OF GAS COMES BACK OUT). HAPPENS EVERY TIME I FILL UP REGARDLESS OF WHICH GAS STATION I GO TO.

Fuel/Propulsion System
Filed Sep 21, 201636,100 milesAZ

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 45 MPH, THE FUEL TANK TUBING FRACTURED. IN ADDITION, VAPORS ENTERED THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,100. THE VIN WAS NOT AVAILABLE.

Engine
Filed Sep 8, 201668,000 milesOH

TL* THE CONTACT OWNED A 2011 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, A CLUNKING SOUND EMITTED FROM THE VEHICLE AND IT STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL LEAKED OUT AND CAUSED THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE. UPDATED 10/19/16*LJ

Air Bags
Filed Sep 7, 201670,000 milesPA

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

Electrical System
Filed Sep 1, 201640,000 milesTX

THIS JEEP HAS A RECALL FOR THE ELECTRICAL HARNESS FOR THE HEATED MIRROR FOR POSSIBLE FIRE. THE AUTONATION DEALER IN GOLDEN COLORADO SAYS THEY DON'T HAVE THE PART AND JEEP RECALL DEPARTMENT SAYS THEY DO. IT IS BELIEVED THAT THE DEALER DOESN'T WANT TO FIX RECALL ITEMS DO TO THE PROFITABILITY. THE DEALERSHIP TOLD US THAT THE PART WAS NOT AVAILABLE. JEEP RECALL IS SAYING THAT ISN'T THE CASE. THE MANUFACTURE AND DEALERS NEED TO TAKE RESPONSIBILITY FOR THIS HAZARDOUS RISK BEFORE SOMETHING BAD HAPPENS. WE HAVE BEEN TRYING TO TAKE CARE OF THIS FOR SOME TIME NOW AND JEEP SHOULD BE MORE COOPERATIVE.

Service Brakes
Filed Aug 29, 201660,000 milesAK

ABS BRAKES ENGAGE WHILE DRIVING AT HIGHWAY SPEEDS WITHOUT TOUCHING BRAKES. THIS CAUSES THE ABS LIGHT TO TURN ON AND ALL FOUR WHEELS GO THROUGH THE ANTI-LOCK STUTTER PATTERN AND CAN DRAMATICALLY AFFECT STEERING CONTROL WHEN IT IS UNEXPECTED, PULLING THE VEHICLE HARD IN EITHER DIRECTION. THIS HAPPENED TO ME 4 TIMES YESTERDAY WHILE MAKING A 250 MI ROAD TRIP ON THE WAY BACK HOME. THE DASHBOARD LIGHT ILLUMINATES BRIEFLY EACH TIME AS THE ABS SYSTEM ENGAGES FOR ROUGHLY 2-3 SECONDS AND THEN RELEASES. EACH TIME THIS HAPPENED ROAD SPEEDS WERE BETWEEN 45-65MPH.

Steering
Filed Aug 29, 201660,000 milesAK

DEATH WOBBLE - I HAD HEARD OF OTHER JEEP WRANGLER DRIVERS TALKING ABOUT THIS PROBLEM FOR YEARS, BUT HAD NEVER EXPERIENCED IT UNTIL LAST WEEKEND. IT STARTED WITH A SLIGHT SHIMMY AT AROUND 35MPH AT THE BEGINNING OF A ROUGHLY 250 MI. ROAD TRIP. BEFORE HITTING THE END OF THE TRIP, THE SHIMMY HAD TRANSFORMED INTO AN INCREDIBLY VIOLENT JERKING MOTION OF THE STEERING BETWEEN 10:00 - 2:00 AND LOSS OF CONTROL OF THE VEHICLE. VERY NEARLY RESULTED IN A HEAD ON COLLISION. TO REMEDY THE PROBLEM, HAD TO REPLACE THE UPPER AND LOWER BALL JOINTS, WHEEL BEARINGS, TIE ROD ENDS, STEERING STABILIZER, TRACK BAR AND DRAG LINKS. THE TRACK BAR BOLTS IN THE END SLEEVES SEEMED FAR TOO SMALL IN DIAMETER AND ROUTED OUT THE BUSHINGS OVER TIME AND THIS LOOKED TO BE ONE OF THE MAJOR CULPRITS OF THE PROBLEM. INCREDIBLY DANGEROUS DRIVING CONDITION AND ALSO AN INCREDIBLY EXPENSIVE FIX AS ALL OF THESE PARTS ARE AFFECTED AND INTERCONNECTED. WHEN ONE STARTS TO GO IT HAS A DOMINO EFFECT ON THE OTHERS.

Engine
Filed Aug 25, 201669,000 milesTX

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. AT VARIOUS TIMES, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT DISCOVERED THAT THE VEHICLE WAS ALSO LEAKING OIL FREQUENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

Air Bags
Filed Aug 11, 201652,000 milesWA

2011 JEEP JKU CLOCKSPRING FAULTY WHY ONLY 2007-2010 RECALL WHEN ALL YRS ARE CRAP!

Air Bags
Filed Aug 10, 201655,000 milesAR

AIRBAG LIGHT COMES ON CONSISTENTLY AND STARTED ABOUT 55,000 MILES. DEALER TESTED AND SAYS IT IS CODE B1B02. AFTER RESEARCHING ONLINE I SAW WHERE THIS HAS BEEN AN KNOWN ISSUE FOR SOME TIME.

Fuel/Propulsion System
Filed Aug 4, 201636 milesAZ

THERE IS FUEL CAP MESSAGE ON THE DASHBOARD. I CHANGED THE CAP AND THE MESSAGE CONTINUED. I TOOK THE RUBICON TO THE LOCAL JEEP DEALER AND WAS TOLD THAT THERE IS PROBLEMS WITH THE FUEL TANK AND NEEDS TO BE REPLACED. I WAS TOLD THAT THERE IS A HOSE THAT GOES FROM WHERE THE FUEL GETS FILLED TO THE ENGINE AND THE WHOLE TANK NEEDS TO BE REPLACED. I FEEL THAT THIS IS A MAJOR PROBLEM AND A SAFETY HAZARD. THE JEEP IS NOT BEING DRIVEN RIGHT NOW DUE TO MY CONCERN. THE JEEP IS ONLY 5 YEARS OLD AND IT ONLY HAS 36K MILES. THIS SHOULD BE A MANUFACTURE REPLACEMENT> I HAVE NEVER HEARD OF SUCH ISSUES ON OTHER VEHICLES EVEN AFTER 50+ YEARS. PLEASE ADVICE ME ASAP ON MY NEXT STEP. THANK YOU *TR

Air Bags
Filed Aug 4, 2016LA

TAKATA RECALL WE FEEL WE CANNOT SAFELY USE THIS VEHICLE UNTIL IT IS FIXED. WHEN DO THEY ANTICIPATE HAVING A PROPER FIX?

Steering
Filed Jul 27, 201630,000 milesNM

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING 40 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED PRIMARILY AT HIGH SPEEDS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Air Bags
Filed Jul 26, 201621,000 milesLA

TAKATA INFLATORS. AFTER CALLING JEEP CHRYSLER REGARDING THE RECALL NOTIFICATION I WAS INFORMED THAT THE COMPANY DOES NOT HAVE A FIX, OTHER THAN NOT ALLOWING PASSENGERS. AS THEY DO NOT HAVE A REPAIR I INQUIRED ABOUT THE OTHER OPTIONS (BUY BACK AND TRADING FOR A NON AFFECTING VEHICLE) AND WAS INFORMED THAT JEEP CHRYSLER WOULD NOT PERFORM EITHER ACTION IN ACCORDANCE WITH THE NHTSA GUIDELINES. IF COMPANIES ARE REQUIRED TO COMPLY WITH FEDERAL GUIDELINES, HOW CAN THEY ARBITRARILY CHOSE NOT TO HONOR THEM? WE ARE A SINGLE VEHICLE HOME AND NOW WE CANNOT USE IT TO TRANSPORT OUR FAMILY WITHOUT RISK OF INJURY OR DEATH AND JEEP CHRYSLER HAS NO REPAIR IN PLACE AND THEY WILL NOT ACCEPT A RETURN OR A SWAP TO A SAFE VEHICLE.

Air Bags
Filed Jul 22, 201680,997 milesWA

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED. THE DEALER DIAGNOSED THAT THE CLOCKSPRING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS). THE FAILURE MILEAGE WAS 80,997.

Vehicle Speed Control
Filed Jul 18, 201677,100 milesPA

WE HAVE THE JEEP DEATH WOBBLE. IT HAS HAPPENED 3X'S SINCE PURCHASE, 06-21-2016 STARTS WHEN GOING OVER BUMPY ROAD, MAYBE 40-45MPH. VIOLENTLY SHAKING, DIFFICULT TO CONTROL STEERING. BOUNCES ME OUT OF THE SEAT, TEETH RATTLING, FEEL LIKE WINDOWS WILL BREAK. STOPS SHAKING WHEN I TOUCH BRAKE PEDAL. VERY SCARY. CRUISE/SPEED CONTROL ONLY WORKS PART-TIME AND RADIO BUTTONS 5 AND 6 DO NOT LIGHT UP LIKE 1-4. I FEAR THEY HAVE BEEN "BOUNCED APART" MAYBE. I LIVE IN BUTLER CO, PA THE BIRTHPLACE OF THE JEEP. JEEP MUST COME THROUGH AND FIX THIS. THIS IS EMBARRASSING FOR JEEP PEOPLE LET ALONE DANGEROUS. HELP!

Steering
Filed Jul 17, 201683,800 milesTX

DEATH WOBBLE- CHRYSLER/JEEP AS LONG COVERED UP THE ISSUE WITH THEIR WRANGLERS "WOBBLING" UNCONTROLLABLY WHEN DRIVING OVER THE SLIGHTEST BUMP IN THE ROAD. THIS IS DUE TO FAULTY WHEEL BEARINGS/TRACTION BARS/ AND STEERING. THIS ISSUE HAS BEEN GOING ON FOR YEAR AND NEEDS TO BE FIXED CORRECTLY AND CHEAPLY. CHEAP PARTS AND FIXED CAUSE DEATH.

Tires
Filed Jul 14, 201660,000 milesWA

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER EQUIPPED WITH FEDERAL COURAGIA A/T TIRES, SIZE: 265/75R16. WHILE DRIVING AT ANY SPEED, THE VEHICLE VIBRATED AND MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS NOT DIAGNOSED. THE TIRES WERE NOT REPLACED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13T003000 (TIRES). THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 60,000 AND THE TIRE FAILURE MILEAGE WAS 65,000.

Air Bags
Filed Jul 13, 201679,000 milesNJ

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FUNCTIONED SPORADICALLY. THE DEALER DIAGNOSED THAT THE CLOCKSPRING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Fuel/Propulsion System
Filed Jul 5, 2016133,714 milesCA

2011 JEEP WRANGLER IS VERY HARD TO FUEL. WHEN FUELING FUEL PUMP CONTINUALLY SHUTS OFF. MUST REDUCE TO A VERY SLOW RATE AND EVEN THEN IT WILL SOMETIMES SHUT OFF NO MATTER WHAT PUMP IS USED. OCCURS AT EVERY GAS STATION AND EVERY PUMP. SO NOW I HAVE TO PUMP GAS INTO THE JEEP REALLY SLOW BEEN CARE FULL AS NOT TO HAVE A FUEL BACK SPLASH.

Engine
Filed Jun 29, 201684,000 milesNC

ON TWO OCCASIONS, WITHIN A TWO WEEK PERIOD, THE VEHICLE CONTINUED TO ACCELERATE AFTER THE ACCELERATOR PEDAL HAD BEEN RELEASED. THE MOST SEVERE OCCURRED WHILE PASSING AND OVERTAKING ANOTHER VEHICLE. THE APPLICATION OF THE BRAKES AND THE PARKING BRAKE DID NOTHING TO STOP THE ACCELERATION. DURING THE INTENDED PASSING THE VEHICLE REACHED 70 MPH. THE UNINTENDED ACCELERATION TOOK THE VEHICLE TO 85 MPH. EVENTUALLY THE VEHICLE STOPPED ACCELERATING AND WAS DRIVEN TO THE SIDE OF THE ROADWAY.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Jeep Wrangler → · Every Wrangler year → · How the figures are calculated →