Page 8 of 8 · complaints 351–372 of 372

2009 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Structure
Filed Jun 1, 201112,400 milesOR

TL*THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE WINDOWS FOGGED UP QUICKLY ESPECIALLY WHEN IT RAINED OUTSIDE. ADDITIONALLY, THERE WAS WATER IN THE VEHICLE ALONG THE FRONT AND BACK FLOORBOARDS. THE CARPET WAS CONSTANTLY WET WHICH CAUSED HER FEET TO SLIP OFF OF THE PEDALS WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE THEY SPRAYED WATER, REPLICATED THE LEAK, AND REPLACED SEALS; NONE OF THE REPAIRS PREVENTED THE FAILURE FROM RECURRING. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. PICTURES ARE AVAILABLE IF NEEDED. THE CURRENT MILEAGE WAS APPROXIMATELY 15,600. THE FAILURE MILEAGE WAS APPROXIMATELY 12,400.

Power Train
Filed May 10, 201119,700 milesMS

WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 55-60 MPH MY JEEP HAS STARTED TO VIOLENTLY SHAKE AND SHUDDER AFTER HITTING A BUMP. IT WILL ONLY STOP SHAKING AFTER PULLING OVER TO THE SIDE OF THE ROAD AND SLOWING DOWN TO 15-20 MPH OR STOPPING ALL TOGETHER. THE DAY IT STARTED WE WERE TAKING A TRIP TO NEW ORLEANS AND IT HAPPENED 6 OR 7 TIMES IN LESS THAN 100 MILES. I WILL BE TAKING IT IN TO THE DEALER IN THE MORNING, BUT AFTER A QUICK SEARCH OF THE NHTSA DATABASE IT SEEM THIS HAS BEEN A REGULAR OCCURRENCE AND RECURRENCE WITH JEEPS FOR MANY YEARS. LUCKILY WE WERE ON A SECONDARY HIGHWAY WHEN THIS OCCURRED AND NOT ON A MAJOR INTERSTATE AT 70-75 MPH (YET). THE WIFE IS NOW TERRIFIED TO DRIVE THE VEHICLE AND I'M NOT TO COMFORTABLE WITH IT AT THIS POINT. TO MAKE MATTERS WORSE WE'RE BEING STATIONED OVERSEAS AND PLANNED ON LETTING OUR SON IN COLLEGE USE THE VEHICLE WHICH DOESN'T SEEM LIKE A GREAT OPTION AT THIS POINT. WE'VE ALSO NOTICED, FOR THE PAST FEW WEEKS, THE MANUAL TRANSMISSION WILL JUMP OUT OF 1ST GEAR WHEN TAKING OFF. I LOOKED FORWARD TO OWNING A JEEP 4-DOOR FOR SOME TIME AND THIS IS RATHER DISAPPOINTING AND I WOULDN'T HAVE EVEN CONSIDERED BUYING IT IF I HAD BEEN TOLD THIS WOULD HAPPEN, ESPECIALLY WITH LESS THAN 20,000 MILES ON IT, NONE OF WHICH ARE OFF-ROADING MILES. I BELIEVE JEEP SHOULD HAVE TO WARN IT'S POTENTIAL CUSTOMERS IF THEY DO NOT WANT TO BOTHER FIXING AN OBVIOUS DESIGN FLAW AND SHOULD HAVE TO REMOVE ALL THEIR "TRAIL RATED" BADGES FROM ALL VEHICLES. IT'S NO WONDER CHRYSLER

Exterior Lighting › Headlights
Filed Apr 25, 20116,100 milesAL

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY. THE EXTERIOR BRAKE LIGHTS WOULD ALSO ILLUMINATE INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE MODULE SOFTWARE FOR THE HEADLIGHTS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 6,100. UPDATED 06/01/11*LJ UPDATED 1/18/2012 *LN *TR

Suspension › Front
Filed Apr 12, 201154,000 milesNJ

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT WAS DRIVING 50 MPH WHEN THE FRONT SUSPENSION FAILED, CAUSING THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT CALLED THE DEALER AND THE DEALER ADVISED HIM TO BRING THE VEHICLE IN FOR INSPECTION. THE VEHICLE WAS REPLACE THE FRONT PASSENGER SIDE DAMPER. THE DEALER REPLACED THE SAME EXACT DAMPER SIX DAYS PRIOR TO IT GOING OUT. THE CONTACT STATED THE DAMPERS ARE POORLY MANUFACTURER AND DOES NOT FEEL SAFE DRIVING THE VEHICLE AFTER IT'S REPAIRED. THE FAILURE MILEAGE WAS 54,000.

Power Train › Manual Transmission
Filed Feb 7, 201113,000 milesTN

TL*THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS ON A TRAFFIC STOP AND WHEN HE TRIED TO PULL OFF THE VEHICLE POPPED OUT OF GEAR. THE FAILURE HAPPENED SEVERAL TIMES NTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE WAS 13,000.

Electronic Stability Control (esc)
Filed Jan 25, 201114,400 milesMI

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE ESP/BAS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL WHICH RESULTED IN A COMPLETE LOSS IN THE VEHICLE STABILITY CONTROL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE CLOCK SPRING MODULE WAS BEING REPLACED FOR THE SECOND TIME WITHIN ONE YEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 14,400. THE VIN WAS UNAVAILABLE.

Fuel System, Gasoline
Filed Jan 20, 201141,000 milesVA

EVERY TIME I FILL UP AT GAS STATION MY TANK OVERFLOWS. IS BECOMING A BIG CONCERN. KNOW OF OTHERS THAT HAVE THE SAME PROBLEM.

Engine and Engine CoolingCrashFire
Filed Jan 14, 2011CA

2009 JEEP WRANGLER. CONSUMER WRITES ON BEHALF OF HIS WIFE WHO WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT WHEN ANOTHER VEHICLE MADE A LEFT TURN IN FRONT OF HER. RIGHT AFTER THE IMPACT, THE JEEP REMAINED IN DRIVE AND CONTINUED TO MOVE FORWARD. THE ENGINE COMPARTMENT ALSO IGNITED, RESULTING IN A FIRE *TGW AFTER THE VEHICLE WAS BROUGHT TO A HALT, AND A FIRE RETARDANT WAS APPLIED TO EXTINGUISH THE FLAME, AS THE JEEP WAS BEING SET UP FOR TOWING, THE FIRE RE-IGNITED AND CAUSED ADDITIONAL DAMAGE. *JB

Power Train
Filed Dec 29, 2010WI

2009 JEEP WRANGLER. CONSUMER STATES PROBLEM WITH TRANSMISSION *TGW THE CONSUMER WAS INFORMED BY THE DEALER A RECALL HAD BEEN ISSUED DUE TO THE TRANSMISSION LIGHT NOT FUNCTIONING PROPERLY. THE CONSUMER STATED HAD THE WARNING SYSTEM BEEN WORKING PROPERLY, HE COULD HAVE STOPPED AND PREVENTED EXCESSIVE DAMAGE TO THE TRANSMISSION. *JB

Fuel System, Gasoline
Filed Dec 28, 201036,000 milesPA

I OWN A 2009 JEEP WRANGLER 2 DOOR MODEL THAT HAS BEEN HAVING ISSUES WHEN I FILL UP MY GAS TANK. I HAVE SEEN ON NUMEROUS ONLINE FORUMS THAT I AM NOT ALONE IN THIS MATTER. WHEN I USE THE PUMP TO FILL MY TANK IT WILL AUTO SHUT OFF THE PUMP THEN SPEW AT LEAST 2-3 CUPS OF GASOLINE OUT OF THE GAS INTAKE ONTO THE SIDE OF MY VEHICLE, GROUND AND ON OCCASION MYSELF. I HAVE READ THAT MANY HAVE ALSO FILLED A COMPLIANT SO THAT CHRYSLER WILL PERFORM A RECALL WHILE OTHERS HAVE PAID OUT OF POCKET TO FIX THIS ISSUES. I DO NOT FEEL THAT IT IS FAIR TO HAVE PAYING CUSTOMERS PAY FOR AN OBVIOUS DESIGN OR FUEL SYSTEM FLAW.

Latches/Locks/Linkages › Hood › Latch
Filed Nov 19, 2010AZ

2009 JEEP WRANGLER. CONSUMER STATES PROBLEM WITH HOOD LATCHES *TGW THE CONSUMER STATED WHILE DRIVING 70 MPH, AN 18-WHEELER PASSED IN THE OPPOSITE DIRECTION GOING APPROXIMATELY THE SAME SPEED, WHEN SUDDENLY THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. WHEN IT HAPPENED AGAIN, HE THEN NOTICED THE HOOD VIOLENTLY BOUNCING UP AND DOWN. THE CONSUMER FOUND A CUSTOMER SATISFACTION NOTIFICATION ON THE INTERNET REGARDING THE HOOD LATCH. *JB

Fuel System, Gasoline
Filed Nov 15, 201017,100 milesSC

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, GASOLINE FUEL WOULD SPEW FROM THE FUEL TANK ONTO THE CONTACT AND THE GROUND. THE CONTACT HAD NOT YET TAKEN THE VEHICLE TO THE DEALER REGARDING THE FUEL TANK FAILURE. THE CONTACT STATED THE FAILURE WAS A MAJOR SAFETY ISSUE THAT COULD POTENTIALLY CAUSE A FIRE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,100.

Service Brakes, Hydraulic
Filed Nov 8, 201034,905 milesWV

TL-THE DRIVER OWNS A 2009 JEEP WRANGLER. THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED WHEN HE APPLIED PRESSURE TO THE BRAKE PEDAL AND EXPERIENCED AN INCREASED STOPPING DISTANCE. UPON EXAMINATION HE NOTICED THE REAR DRIVERS SIDE BRAKE LINES WERE WORN THROUGH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V236000, SERVICE BRAKES, HYDRAULIC. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 34,905. SM.

Fuel System, Gasoline
Filed Nov 2, 20101,500 milesMO

GAS OVERFLOWS FROM TANK THROUGH FUEL FILLER NECK AS GAS PUMP SHUTS OFF. CAN HAPPEN WITHOUT TOPPING OFF FUEL. FUEL RUNS DOWN SIDE OF VEHICLE. POSSIBLE FIRE HAZARD ?

Power Train › Axle Assembly
Filed Nov 1, 201025,300 milesAZ

TL*THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENTIRE FRONT SUSPENSION BROKE, ALMOST CAUSING A CRASH. THE CONTACT PULLED OVER AND LOOK UNDER THE VEHICLE AND NOTICED THAT THE AXLES WERE SPLIT IN TWO PLACES. THE CONTACT HAD THE VEHICLE TOWED TO A LOCAL REPAIR SHOP AND IT WAS THEN TOWED TO A LOCAL DEALER WHO STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,300. UPDATED 01/21/11 *BF UPDATED 04/15/11

Suspension › Front
Filed Sep 27, 201014,000 milesTX

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER UNLIMITED X. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND DROVE OVER A ROAD BUMP. THE FRONT END OF THE VEHICLE BEGAN TO SHAKE AND VIBRATE VIOLENTLY, CAUSING DIFFICULTY IN MAINTAINING CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT END DAMPER SHOCK WAS REPLACED. THE FAILURE MILEAGE WAS 14,000.

Steering
Filed Sep 14, 201029,000 milesLA

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A LOUD, UNUSUAL CLUNKING NOISE AND VIBRATIONS FROM THE STEERING WHEEL. THE FAILURE WAS MORE PRONOUNCED WHEN DRIVING AT SLOW SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER AND THE STEERING GEAR WAS REPLACED. THE REMEDY LASTED FOR TWO WEEKS AND THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE STEERING GEAR BOX. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 29,000.

Electrical System › Starter Assembly
Filed Jul 23, 20102,000 milesMD

TL*THE CONTACT OWNS A 2009 JEEP WRANGLER X. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE ENGINE RESTARTED AFTER THREE HOURS AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

Power Train › Automatic Transmission
Filed Jul 19, 2010NC

TL*THE CONTACT OWNS A 2009 JEEP WRANGLER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A MANUFACTURER VOLUNTARY SAFETY RECALL REPAIR WAS PERFORMED ON THE VEHICLE, ASSOCIATED WITH THE NOTIFICATION CODE OF J31. THE CONTACT WAS IN DISAGREEMENT WITH THE RECALL REMEDY RELATED TO THE TRANSMISSION. HE WAS ALSO IN THE PROCESS OF NOTIFYING THE MANUFACTURER CONCERNING THE INSUFFICIENT RECALL REMEDY. THERE WERE NO FAILURES AT THIS TIME. THE VIN WAS UNAVAILABLE.

Electronic Stability Control (esc)
Filed Jul 15, 2010TN

2009 JEEP WRANGLER. S10 COMEBACK-LETTER TO THE SECRETARY FROM SENATOR ON BEHALF OF CONSTITUENT RE JEEP STABILITY PROBLEMS (REPLY DIRECTLY TO CONSTITUENT). *KB THE CONSUMER STATED WHILE DRIVING, THE ELECTRONIC STABILITY PROGRAM LIGHT ILLUMINATED AND WARNED HIM THAT HE WAS SLIDING ON A STRAIGHT SECTION ON THE INTERSTATE WHICH WAS DRY. THE RIGHT FRONT BRAKE LOCKED UP, WHICH ALMOST CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. HIS FOOT WAS ON THE ACCELERATOR AND WAS BEING FORCED OFF THE ROAD ONTO A GRASS EMBANKMENT. THE ESP/BAS INDICATOR THEN INDICATED THAT THE SYSTEM HAD A PROBLEM AND HAD BEEN DISABLED. BECAUSE THE SYSTEM HAD SHUT DOWN, THE CONSUMER WAS ABLE TO RETURN HOME WHERE HE COLLECTED INFORMATION ON THE ESP SYSTEM. THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. *JB

Power Train
Filed Jun 7, 201010,000 milesTN

TL*THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE SUDDENLY SHIFTED FROM FIRST GEAR TO NEUTRAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS TOLD ALTHOUGH THE FAILURE COULD NOT BE DUPLICATED, THEY COULD INSTALL A FIRST AND SECOND GEAR SYNCHRONIZER. THE VEHICLE WAS AT THE DEALERSHIP AT THE TIME OF THE COMPLAINT AWAITING THE PART. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 25,000.

Engine and Engine Cooling › EngineCrashFire
Filed Mar 12, 2010667 milesAL

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. WHILE SITTING IDLE IN THE GARAGE WITH THE ENGINE TURNED OFF, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED ACCORDINGLY. THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT BUT THE CAUSE WAS DEEMED AS UNKNOWN. THE VEHICLE WAS DESTROYED. THERE WAS ALSO FIRE DAMAGE TO THE CONTACTS HOME. THE FAILURE MILEAGE WAS 667.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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