Page 5 of 8 · complaints 201–250 of 372

2009 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Steering
Filed Sep 18, 201444,850 milesPA

LET ME MENTION, THAT I BOUGHT THIS JEEP BRAND NEW, AND STARTED HAVING STEERING PROBLEMS ABOUT 4 MONTHS AFTER PURCHASE. IT WOULD PULL TO THE DRIVERS SIDE, AND WHEN HITTING UNEVEN PAYMENT OR BUMP, FELT AS THOUGH STEERING WHEEL PULLED OUT OF MY HANDS. LEARNED EARLY ON TO HOLD STEERING WHEEL VERY TIGHTLY. TOOK IT TO THE DEALERSHIP AND WAS TOLD MY TIRES NEEDED ROTATION AND SET AIR PRESSURE. MILEAGE AT THIS POINT WAS 4734. OVER TIME, LEARNED TO AVOID POTHOLES, UNEVEN PAYMENT OR ANY ROUGH ROAD. WHEN I DID TAKE IT IN TO DEALERSHIP, WAS TOLD THEY COULD NOT IMITATE MY PROBLEM. STILL MAKING MONTHLY PAYMENTS ON THE JEEP WITH THIS CONTINUOUS PROBLEM WAS GETTING REALLY OLD. ON 11/25/11, 2 YEARS AND 4 MONTHS OF PUTTING UP WITH THIS CRAP, TOOK IT INTO DEALERSHIP AGAIN. THE STEERING WAS GETTING MORE OUT OF CONTROL AND I WOULD NOT ALLOW MY TEENAGE SON TO DRIVE IT BECAUSE I DIDN'T FEEL SAFE. AT THIS POINT WAS TOLD NEEDED TIRES ROTATED AGAIN, AIR PRESSURE CHECK, REAR DISC BRAKES AND ROTORS NEEDED, ALSO WAS TOLD NEEDED FRONT AND REAR DIFFERENTIAL FLUID SERVICE. HAD TO DECLINE, CAUSE AT THIS POINT, TOTAL WAS ALREADY UP TO 325.63. THEY WANTED ANOTHER 195.00 TO DO IT. ON 6/4/14, DURING INSPECTION, WAS TOLD I NEED NEW TIRES. MILEAGE WAS 26,753. HAD ENOUGH TREAD TO PASS. THEY WANTED 1017.00, WENT TO COSTCO, SAME TIRES FOR 300 LESS. 2/21/14, MORE STEERING PROBLEMS, THIS TIME NEEDED NEW DAMPER, STEERING DAMPER WEAK PLUS TRANSMISSION FLUID COOLER LINES NEEDED REPLACED. 6/14/14 STEERING/SUSPENSION EXHAUST

Engine
Filed Sep 11, 201464,000 milesIL

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT MENTIONED THAT UPON INSPECTION, IT WAS FOUND THAT THE ACTUATOR HAD WATER INSIDE IT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Steering
Filed Sep 10, 201454,000 milesIN

I PURCHASED A 2009 JEEP WRANGLER NEW. I HAVE NOT MODIFIED MY CAR IN ANY WAY, NOR HAVE I EVER TAKEN IT "OFF-ROAD OR FOUR-WHEELING". ' IN MARCH 2014 I EXPERIENCED MY FIRST "DEATH WOBBLE",' AN EXTREMELY VIOLENT, SHAKING OF THE FRONT WHEELS. SINCE THEN, IT HAS HAPPENED NUMEROUS TIMES, RESULTING IN REPAIRS (THAT STILL HAVEN'T SOLVED THE PROBLEM) TOTALING OVER $2000.00. I'M HESITANT TO TAKE IT IN FOR REPAIRS AGAIN BECAUSE NO ONE KNOWS HOW TO FIX THIS PROBLEM AND I DON''T HAVE THE MONEY TO KEEP MAKING REPAIRS FOR AN UNKNOWN PROBLEM. CHRYSLER/JEEP NEEDS TO RECOGNIZE THIS AS BEING A SAFETY HAZARD. I'VE RESEARCHED THIS EXTENSIVELY AND I AM NOT THE ONLY ONE EXPERIENCING THIS PROBLEM. THE ONLY TIME IT HAPPENS IS WHEN I'M GOING 40 MPH OR MORE, PRIMARILY ON THE HIGHWAY. THE ONLY WAY TO RE-GAIN CONTROL IS TO SLOW DOWN QUICKLY AND PULL OVER OR COME TO A COMPLETE STOP (WHICH COULD RESULT IN AN ACCIDENT ON THE HIGHWAY). CHRYSLER/JEEP MUST RECOGNIZE THAT THIS IS A SERIOUS SAFETY ISSUE AND PROVIDE A REMEDY/RECALL AND MONETARY COMPENSATION FOR THIS PROBLEM. *TR

Fuel/Propulsion System
Filed Sep 2, 201461,000 milesIL

EVERY TIME I FILL THE GAS TANK UP THE GAS PUMP SHUTS OFF AND ALL THE GAS IN THE FILLER NECK COMES BACK OUT ALL OVER ME , THE JEEP AND ALL OVER THE GROUND. *TR

Air Bags
Filed Aug 28, 201455,000 milesAZ

THE AIRBAG LIGHT CAME ON RENDERING IT USELESS. THE PROBLEM IS IN THE CLOCKSPRING. THERE IS A RECALL ON THIS PART UP TO 2007. I HAVE A 2009 JKU AND CHRYSLER WON'T WARRANTY IT. THEY ARE STILL USING THE SAME PART THAT WAS RECALLED IN 2007. THERE IS A RECALL ON CURRENT RHD JEEPS WITH THIS EXACT PART. MANY PEOPLE HAVE THIS SAME PROBLEM WITH A DOCUMENTED FAULTY PART THAT SHUTS OFF THE AIRBAG. CAN'T FIGURE WHY CHRYSLER WON'T FIX THIS SAFETY ISSUE. LOOK WHAT HAPPENED TO TOYOTAS STOCK WITH THE PRIUS BRAKE ISSUE. *TR

Power Train
Filed Aug 16, 201440,000 milesAZ

TRANSMISSION OVERHEATS WHEN DRIVING UPHILL EVEN IN THE SNOW. (NEEDS A TRANNY COOLER). AIR BAG SENSOR FAILED. NOT COVERED BUT SAME PART FAILED IN 2007 AND IS COVERED BY WARRANTY. *TR

Power Train
Filed Aug 9, 201471,719 milesIL

TRANSMISSION OVERHEATING. TOOK VEHICLE (3.8L V6 4X4) IN FOR TRANS COOLER LINE REPLACEMENT. WAS TOLD BY DEALER'S SERVICE DEPARTMENT THAT COOLER LINE CONNECTION PARTS WERE BAD (NOTE: THIS IS A RECALL ITEM ON THE 2009 3.6 L ENGINE). *TR

Air Bags
Filed Aug 8, 201432,916 milesCA

MY 2009 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2009 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. I HAD TO HAVE THE JEEP SEALER IN BAKERSFIELD, CA. REPLACE THE CLOCK SPRING TO CORRECT THE PROBLEM. THIS COST ME $569.43 AND I FEEL IT SHOULD HAVE BEEN A RECALL. *TR

Vehicle Speed Control
Filed Aug 4, 201441,900 milesMO

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 72 MPH, THE ACCELERATOR PEDAL WAS RELEASED HOWEVER, THE VEHICLE WOULD NOT DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,900.

Air Bags
Filed Jul 28, 201427,196 milesCA

AIR BAG WARNING LIGHT STAYS ON, MAKE A TURN IT GOES OUT THEN COMES BACK ON AND CHIMES IN LESS THAN 60 SECONDS. THIS I FOUND IS A BAD CLOCKSPRING, AND A VERY COMMON ISSUE. CHRYSLER HAS A RECALL FOR RHD ONLY. THEY NEED TO INCLUDE LHD ITS A SAFETY ISSUE AIRBAGS...WILL NOT INFLATE WHEN LIGHT ON. *JS

Tires › Valve
Filed Jul 28, 201442,800 milesPA

WHILE TRAVELING ON HIGHWAY VALVE STEM FELL INTO RIM THIS ,I BELIEVE WAS CAUSED DO THE FACT THE STEEL RIM HAS A LIP THAT HOLDS WATER IF THE VALVE STEM IS IN THE SIX O CLOCK POSITION IT SITS IN WATER /THE ONLY WAY THE WATER CAN BE REMOVED IS BY THE RIM TURNING ,THE RIM IS STEEL ,THE STEM IS ALUMINUM THE LOCK NUT IS ALUMINUM ALL OF THESE DIFFERENT METALS MIXED WITH WATER CREATES A CORROSION (ELECTROLASIS) PROBLEM INSIDE THE RIM THE VALVE STEM CONNECTS TO THE TPMS SENSOR ON OTHER MODEL JEEPS THE VALVE STEM IS RUBBER IT SEEMS TO ELIMINATE THE CORROSION PROBLEM I CALLED JEEP CASE#25386092 OFFERED NO RESULTS. UPDATED 4/24/15 *JS

Air Bags
Filed Jul 22, 201480,300 milesAZ

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND STATED THAT THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V528000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,300. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Jul 10, 201427,196 milesCA

LEFT HAND DRIVE 2009 JEEP WRANGLER RUBICON THE AIRBAG WARNING LIGHT AND CHIME KEEPS COMING ON ABOUT MINUTE GOES OUT FOR ABOUT 5 MINUTES. LOOKING AT SEVERAL FORUM, EDMUNDS, MOTOR TREND WEB SITES, THIS SEEMS TO BE A PROBLEM THAT CHRYSLER WONT ACCEPT THE PROBLEM WITH LEFT HAND DRIVE VEHICLES, BUT THEY HAVE ISSUED A RECALL FOR RIGHT HAND DRIVE. THEY NEED TO ADDRESS THIS ISSUE, ITS A SAFETY CONCERN, ARE THEY GOING TO WAIT FOR MAJOR LAW SUITS TO HAPPEN. PLEASE PLEASE PUSH THIS ISSUE . *TR

Structure › Body
Filed Jun 27, 201465,000 milesNJ

I HAVE A 2009 4 DOOR RUBICON. I AM EXPERIENCING MAJOR RUST ON THE BODY UNDER THE DOORS, AND WITH OXIDATION ON NON STEEL PARTS SUCH AS THE MIRROR HARDWARE AND TIRE VALVE STEMS. I EXPERIENCED THE OXIDATION FROM THE VERY START OF OWNING THE VEHICLE. IN GENERAL EVENT SOME BOLTS ON THE INSIDE OF THE VEHICLE HAVE RUST ON THEM. CHRYSLER IS NOT WILL TO DO ANYTHING ABOUT IT. *TR

Air Bags
Filed Jun 14, 201445,000 milesAZ

ON THE 2009 JEEP WRANGLER DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 200X JEEP WRANGLER OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 200X JEEP WRANGLER DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING FOR NEW MODELS THAN 2008 THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. *JS

Air Bags
Filed Jun 12, 201454,000 milesCA

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THE AIR BAG LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 54,938.

Engine
Filed May 28, 201462,000 milesMI

FUEL SPURTS OUT OF GAS TANK ALL OVER AFTER GAS NOZZLE IS REMOVED WHEN GETTING GAS. VEHICLE HAS TROUBLE STARTING AND FEELS LIKE IT IS GOING TO STALL OUT AT ALL SPEEDS. *TR

Steering
Filed May 27, 2014MI

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SUDDENLY BEGAN TO VIOLENTLY SHAKE CAUSING THE DRIVER TO NEARLY LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STEERING STABILIZER BAR WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. ALSO, THE CONTACT INDICATED THAT WHILE DRIVING THE FRONT DRIVER SIDE TIRE SUDDENLY DEFLATED. AFTER INSPECTING THE VEHICLE THE CONTACT DISCOVERED THAT THE TIRE AIR VALVE WAS FRACTURED. THE CONTACT INDICATED THAT THE DEFECT RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 68,000.

Fuel System, Gasoline
Filed May 15, 201440,000 milesPA

IT STARTED MORE THAN A YEAR AGO. EVERYTIME I FILL MY TANK IT OVERFLOWS GAS EVERYWHERE. IT DOES NOT STOP AUTOMATICALLY LIKE IT SHOULD. GAS FLOWS ALL OVER THE GROUND AND NOT JUST A LITTLE BIT. I KNOW THERE WAS A RECALL FOR 2008 JEEPS BUT I FEEL IT HAS AFFECTED 2009 JEEPS AND NEWER. I READ ABOUT THIS PROBLEM ON JEEP FORUMS ALL THE TIME. MY DEALER SAID THEY WILL NOT FIX IT. *TR

Electrical SystemFire
Filed May 15, 201441,500 milesMI

WAS DRIVING WITH LOW SPEED WHEN I HEARD THE CAR ALARM AND HEAVY SMOKE STARTED TO SHOW FROM UNDER THE HOOD. I HAD NO FULL COVERAGE ON THE TRUCK SO I HAD TO TAKE CHANCE TO OPEN THE HOOD AND REMOVE THE BATTERY CABLE BEFORE THE WHOLE CAR GOES ON FIRE. WAS LUCKY THIS IS DIDN'T HAPPEN WHILE I AM DRIVING ON THE FREEWAY. THE TECHNICIAN SAID THAT THE FUSE BOX WAS CAUGHT ON FIRE. *TR

Air Bags
Filed May 2, 2014106,815 milesID

AIRBAG LIGHT GOES ON/OFF WHILE DRIVING. DOES NOT MATTER IF TURNING, ACCELERATING, ETC. READING PRIOR THREADS, IT LOOKS LIKE THE CLOCK SPRING UNDER THE HORN IS THE ISSUE. CONCERNED THE AIRBAG WILL NOT DEPLOY IF INVOLVED IN A CRASH, AND THE LIGHT IS ON. *TR

Fuel System, Gasoline
Filed May 1, 201452,000 milesMD

I'M SURE YOU'RE AWARE THAT THIS IS AN ONGOING PROBLEM WITH JEEP WRANGLER YEARS 2007, 08 AND 09 WHERE UPON FILLING UP THE TANK AND ONCE IT REACHES THE TOP, INSTEAD OF THE PUMP CLICKING OFF, FUEL (A LOT OF IT) SPITS OUT OF THE TANK AND ALL OVER THE BUMPER AND THE GROUND. TO CHRYSLER'S CREDIT, IF YOU COMPLAIN, THEY WILL REIMBURSE YOU FOR THE REPAIRS BUT IT IS TEDIOUS AND OFTEN TIMES, PEOPLE CAN'T AFFORD THE MONEY UP FRONT SO CHRYSLER WINS BY ATTRITION ESPECIALLY SINCE THEY WEREN'T FORCED TO HAVE A RECALL. I UNDERSTAND THAT NHTSA HAS CLOSED THIS ISSUE BUT IT IS BAD. HOW WOULD YOU LIKE TO HAVE FUEL POURING OUT OF YOUR VEHICLE AND ONTO YOUR SHOES, CAR AND THE GROUND, EVERY TIME YOU FILLED UP? MY NEXT STEP IS TO REPORT IT TO THE EPA FOR CERTAINLY, FUEL SPILLS OF THIS MAGNITUDE CANNOT BE LEGAL. IF AT ALL POSSIBLE, CAN YOU RE-ADDRESS THIS FOR THE INEVITABILITY IS THAT A 'PERFECT STORM' SCENARIO WILL OCCUR AND WHILE FUEL SPEWING PROBLEM IS HAPPENING, STATIC ELECTRICITY FROM THE CONSUMER COULD IGNITE IT OR EVEN SOME CARELESS AND UNSAFE SMOKER IS TOO CLOSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Apr 29, 2014NH

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Steering
Filed Apr 29, 201436,000 milesIL

DEATH WOBBLE, UNCONTROLLABLE VIOLENT SHAKING BETWEEN 30 & 50 MPH. SERIOUS SAFETY ISSUE AT HIGHWAY SPEEDS BEING UNABLE TO CONTROL THE VEHICLE'S STEERING OUT OF HARMS WAY. I HAVE HAD IT TO TWO DIFFERENT DEALERSHIPS THREE DIFFERENT TIMES AND I'M TOLD THAT THERE IS NOTHING WRONG WITH IT. IT'S OBVIOUS THAT THERE IS A PROBLEM AND I'M NOT THE ONLY ONE WITH THIS ISSUE. A QUICK INTERNET SEARCH ON JEEP DEATH WOBBLE WILL CONFIRM THIS. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE AND FIX THIS PROBLEM BEFORE SOMEONE GETS KILLED!!!!!!!!!!!!!!! *JS

Steering
Filed Apr 23, 201432,000 milesMO

CPSC: I1440019A. 2009 JEEP WRANGLER XL. CONSUMER STATED THAT AROUND 32,000 MILES, HIS VEHICLE DEVELOPED WHAT IS CALLED THE "DEATH WOBBLE", UNCONTROLLED SHIMMY AT HIGHWAY SPEEDS WHICH ONLY RESOLVES BY BRAKING AND COMING TO A NEAR STOP. AFTER GREAT EFFORT, CHRYSLER REIMBURSED THE CONSUMER $849.07 OF THE $ 1793.47 HE PAID TO HAVE THE ENTIRE FRONT END REBUILT. *LN THE DEALER REPLACED THE STEERING DAMPER WITH AN UPDATED ASSEMBLY WHICH REQUIRED DIFFERENT HARDWARE, TO FIX THE PROBLEM. THE CONSUMER FILED A COMPLAINT WITH CHRYSLER FOR REIMBURSEMENT, FOR $336.67. THEY REIMBURSEMENT HIM FOR THE PARTS ONLY. THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS, SO THE DEALER DID A COMPLETE EXAMINATION OF THE VEHICLE, AND FOUND ALL 4 BALL JOINTS AND DRAG LINK WERE OUT OF SPECIFICATIONS. *JB

Air Bags
Filed Apr 21, 201429,000 milesHI

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED HOWEVER, THE CONTACT NOTICED THAT AIR BAG CLOCK SPRING WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,000. UPDATED 6/10/14*CN

Air Bags
Filed Apr 20, 201464,000 milesCA

AIRBAG LIGHT AND CHIME CONTINUES TO COME ON. AFTER RESEARCH, THIS IS AN CLOCKSPRING ISSUES THAT APPARENT ON NUMEROUS JEEP. A RECALL WAS SUBMITTED FOR 2007 MODELS FOR THIS ISSUE, BUT NOT ON 2008 AND NEWER MODELS. *TR

Air Bags
Filed Apr 19, 201454,020 milesGA

AIR BAG LIGHT CAME ON WHILE DRIVING. AFTER SOME QUICK INTERNET RESEARCH IT SEEMS THE CLOCK SPRING IN THE STEERING WHEEL OF 2007, 2008, 2009, 2010, 2011 AND 2012 JEEP WRANGLERS FAILS. THIS CAUSES AND OPEN CIRCUIT AND AIR BAG DISABLES. VEHICLES WAS BROUGHT TO JEEP DEALER ON APRIL 19, 2014. DEALER VERIFIED THAT THE CLOCK SPRING WAS BAD AND THERE WAS AN OPEN CIRCUIT TO THE DRIVER AIR BAG. JEEP WOULD NOT ASSIST IN REPLACEMENT OF THE PART SAYING IT WAS WAS NORMAL WEAR AND TEAR ITEM. THIS IS A SAFETY ISSUE AND THERE HAVE BEEN MANY REPORTS OF THIS PART FAILING EARLY IN THE LIFE OF THE VEHICLE. DEALER CHARGED ME $320 PARTS AND LABOR FOR THE REPAIR. I BELIEVE JEEP SHOULD WARRANTY THIS ITEM INDEFINITELY SINCE IT IS EXPENSIVE TO REPAIR AND MOST PEOPLE WILL FOREGO THE REPAIR AND RISK THEIR SAFETY. *TR

Air Bags
Filed Apr 18, 2014MA

AIRBAG LIGHT IS ON, HAD DIAGNOSTICS CHECKED, DRIVER AIRBAG CIRCUIT OPEN. JEEP STATES THAT JEEP IS NOT COVERED BY RECALL. *TR

Air Bags
Filed Apr 14, 201475,106 milesNC

ON THE 2009 JEEP WRANGLER JK DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON AND CHIMES RANDOMLY (NO SPECIFIC TIME OR ACTIVITY CAUSED), AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY JEEP WRANGLER OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER KDURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. CHRYSLER HAS APPROXIMATELY 5 DIFFERENT RECALLS ON JK JEEPS REVOLVING AROUND THE AIR BAG SYSTEM. CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. *JS

Fuel System, Gasoline1 injured
Filed Apr 11, 201438,000 milesMI

VEHICLE WILL SPIT BACK FUEL WHEN PERFORMING A FILL UP (AT TIME OF FILLING.). THE FUEL FORCEFULLY SHOOTS OUT OF THE REFUILING ACCESS POINT. AMOUNT OF FUEL THAT SPITS BACK IS CONDIDERABLE (THE BETTER OF A PINT;) ENOUGH TO COVER THE SIDE OF THE VEHICLE, THE REAR BUMPER (AS WELL AS ON MYSELF) AND WILL LEAVE A CONSIDERABLE AMOUNT OF FUEL ON THE PAVEMENT AT THE GAS STATION. I WILL POINT OUT THAT I NEVER TOP OFF THE TANK. I SIMPLY FILL UNTIL THE FUEL NOZZLE STOPS - A NORMAL WAY OF FUELING. THE "SPIT BACK" OCCURS WITHIN 1-2 SECONDS AFTER FUEILING IS COMPLETED. I HAVE CHECKED WITH CHRYSLER, AND THIS IS A KNOWN ISSUE. IN FACT, A TSB (14-001-11) AS WELL AS A WARRANTY EXTENSION WAS ISSUED FOR THIS PROBLEM, BUT THE THE EXTENSION WAS ONLY ISSUED FOR 2007 AND 2008 MODELS. MY MODEL (2009) IS THE SAME VEHICLE, HOWEVER, I AM NOT BEING AFFORDED (BY CHRYSLER) THE SAME CONSIDERATION SIMPLY DUE TO THE FACT THAT MY MODEL YEAR EXCEEDS 2008. I VIEW THIS AS A MAJOR SAFETY ISSUE, ESPECIALLY GIVEN THE FACT THAT I AT MANY TIMES, I HAVE MY CHILDREN IN THE VEHICL WHEN I NEED TO FUEL UP. I TRULY FEEL THIS PROBLEM HAS NOT BEEN RECTIFIED FOR THE 2009 MODEL YEAR, AND FURTHER BELIEVE THAT I SHOULD BE AFFORDED THE SAME BENEFIT TO HAVE THIS FIXED AT NO CHARGE - AS I AM EXPERIENCING THE IDENTICAL ISSUE. AGAIN, THIS SHOULD BE ADDRESSED AS IT REALLY IS A SAFETY ISSUE. PLEASE NOTE THAT I SELECTED THAT THERE WAS AN "INJURY" DUE TO THE FACT THAT I HAD BEEN COVERED IN GASOLINE, WHICH IS KNOWN TO BE TOXIC. -THANK YOU FOR

Steering
Filed Apr 8, 201439,400 milesWI

AROUND 30,000 MILES I WOULD NOTICE A SLIGHT SHIMMY IN THE FRONT END AT FREEWAY SPEEDS WHEN A SMALL BUMP WAS HIT. THIS WOULD USUALLY LAST A FEW SECONDS AND THEN DRIVE NORMAL. I READ SOME THING ONLINE ABOUT THIS AND IT SEEMED LIKE IT WAS A NORMAL THING FOR THIS 4DR JEEP MODEL. IN EARLY MARCH 2014 ABOUT 39000 MILES I HIT A BIG BUMP ON THE FREEWAY AND THE FRONT END SHIMMY WAS SO INTENSE I THOUGHT THE FRONT PASSENGER TIRE WAS FLAT AT FIRST IT SEEMED LIKE IT WAS COMING OFF. A FEW HOURS LATER THIS HAPPENED AGAIN BEFORE I MADE IT HOME. I DID RESEARCH AND FOUND THE REFERENCES TO THE "DEATH WOBBLE" AND KNEW THAT'S WHAT IT WAS. I WAS THANKFUL NO ONE ELSE WAS IN THE CAR WITH ME. ANOTHER JEEP OWNER I KNOW KNEW THE TERM AND HAD HEARD ABOUT THESE PROBLEMS. THEN APRIL 1ST HIT A BUMP I COULD NOT AVOID ON THE POT HOLE INFESTED MILWAUKEE STREETS AND IT HAPPENED AGAIN THE TIRE FELT LIKE IT WAS COMING OFF AND ALMOST HAD ACCIDENT IN THE CONSTRUCTION ZONE I WAS IN. CALLED DEALER AND THEY KNEW EXACTLY WHAT I WAS TALKING ABOUT. APPARENTLY CHRYSLER SWITCHED THE DAMPENER/BRACKETS AFTER THE 2009 YR MODELS WHEN THEY NOTICED PROBLEMS. FUNNY HOW THAT REPLACEMENT I HAD TO HAVE DONE COST ME $ 400+. YOU WOULD THINK IF THEY KNOW THERE WAS A PROBLEM THIS WOULDN'T COST THE CONSUMER A PENNY. ESPECIALLY SINCE IT IS MY LIFE IN JEOPARDY. *TR

Fuel System, Gasoline
Filed Apr 8, 201430,000 milesIL

WHEN PUTTING GAS IN THE TANK, GASOLINE SPRAYS OUT OF THE FILLER TUBE AND SPLASHES GAS ON ME, THE SIDE OF THE VEHICLE AND ONTO THE GROUND. THIS OCCURS EVERYTIME I FILL THE TANK. I HAVE TRIED DIFFERENT GAS STATIONS AND THE PROBLEM STILL OCCURS. THE FIRST COUPLE OF TIMES THIS HAPPENED, GASOLINE HAD SPRAYED OUT OF THE FILLER TUBE AND ONTO ME AND MY CLOTHES. NOW WHEN I FILL THE TANK, I MUST STAND UPWIND AND AWAY FROM THE FILLER TUBE TO AVOID GETTING SPRAYED WITH GAS. THIS PROBLEM NEEDS TO BE ADDRESSED! THE SAME DEFECT WAS REPORTED IN THE 2007 & 2008 JEEPS. IT WOULD APPEAR THAT THE SAME DEFECT IS NOW BEING REPORTED MULTIPLE TIMES FOR THE 2009 MODEL. GASOLINE THAT IS SPRAYED ONTO PEOPLE AND THE GROUND IS A FIRE HAZARD! I REFUSE TO LET MY WIFE AND KIDS PUT GAS IN THE JEEP, IN FEAR THAT THEY WILL BE SOAKED IN GASOLINE. I HAVE CONTACTED MY LOCAL JEEP DEALERSHIP AND WAS TOLD THAT NO RECALL AND NO SAFETY BULLETINS HAVE BEEN ISSUED FOR THE 2009 MODEL. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. *TR

Steering
Filed Apr 2, 201442,000 milesMI

I GOT WHAT IS DESCRIBE AS THE DEATH WOBBLE ITS WHAT THE MECHANICS SAY.ITS ALL OVER THE INTERNET. I WANT TO KNOW IF THIS PROBLEM IS THIS BIG WHY HASNT THERE BEEN A RECALL. IVE BEEN TOLD THIS VERY COMMON. IS JEEP/CHRYSLER WAITING TILL PEOPLE DIE TO ADMIT THERES A PROBLEM OR JUST COVERING IT UP. *TR

Fuel/Propulsion System
Filed Mar 26, 201447,000 milesPA

I JUST PURCHASED MY 4 DOOR, 09 WRANGLER ON THURSDAY MARCH 13. I FIRST HAD TO FILL IT UP THAT SATURDAY THE 15ND. WHEN I DID, THE GAS TANK CLICKED OFF BUT GAS STILL CAME POURING OUT OF THE TANK (NOT THE NOZZLE). I WAS INCREDIBLY IRRITATED I JUST BOUGHT THIS JEEP AND NOW THERE WAS GAS POURING DOWN THE SIDE AND FENDERS. AFTER CLEANING IT UP I CHAULKED IT UP AS FAULTY EQUIPMENT AT THE GAS STATION . HOWEVER, THE NEXT 2 TIMES I FILLED UP, THE SAME THING HAPPENED. THIS IS INCREDIBLY FRUSTRATING. NOT ONLY IS IT DANGEROUS BUT ITS DISGUSTING. NOT TO MENTION THESE VEHICLES AREN'T CHEAP, WE DON'T NEED TO BE WORRIED ABOUT GAS EATING AWAY AT THE VEHICLE AS ANOTHER EXPENSIVE. I'VE HEARD THERE ARE SEVERAL COMPLAINTS REGARDING THIS ISSUE AND THAT CHRYSLER REFUSES TO ADDRESS IT. I FIND THIS EMBARRASSING ON THEIR PART AND SHOWS POOR BUSINESS PRACTICE. *TR

Structure › Body
Filed Mar 26, 201439,523 milesMA

MY WIFE TOOK MY WRANGLER TO GET GAS AND WHEN THE GUY PULLED OUT THE NOZZLE GAS SPRAYED OUT AND SOME GOT ON HIM AND MY JEEP THIS IS ACTUALLY THE SECOND TIME THIS HAS HAPPENED THE FIRST TIME WAS 2/20/14 SAME GAS STATION DIFFERENT GUY. *TR

Fuel/Propulsion System
Filed Mar 26, 201436,000 milesMA

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE REFUELING, FUEL WOULD SPEW BACK OUT OF THE FILLER NECK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 39,000.

Steering
Filed Mar 15, 201430,381 milesMO

IN AUGUST 2013 MY JEEP WRANGLER BEGAN TO DEVELOP AN UNPREDICTABLE, UNCONTROLLABLE, VIOLENT SHIMMY AT HIGHWAY SPEEDS. SOMETIMES A SMALL BUMP OR A LANE CHANGE WOULD SET AN EVENT OFF. SHIMMY DID NOT STOP WITHOUT HARD BRAKING AND COMING TO A NEAR STOP. COMMONLY REFERRED TO AS "DEATH WOBBLE". THE FIRST ATTEMPT AT REPAIR, MILEAGE 30,381, WAS TO REPLACE THE FACTORY INSTALLED STEERING DAMPER WITH A UPGRADED STEERING DAMPER. THE NEW STEERING DAMPER REQUIRED DIFFERENT HARDWARE TO INSTALL. MY COST, $366.77 WHICH CHRYSLER REIMBURSED THE COST OF PARTS @ $266.77. I AM $100.00 OUT OF POCKET FOR LABOR COSTS TO REPLACE THIS DEFECTIVE PART WHICH WAS INSTALLED AT THE FACTORY! THE PROBLEM OF UNCONTROLLED SHIMMY WAS NOT FIXED! THE SECOND ATTEMPT TO REPAIR MY VEHICLE, MILEAGE 32,982, WAS TO BALANCE AND ROTATE ALL TIRES. THE PROBLEM WAS NOT FIXED! THE THIRD ATTEMPT TO REPAIR MY VEHICLE, MILEAGE 33,902, INVOLVED REPLACING ALL FOUR DEFECTIVE BALL JOINTS AND A DEFECTIVE DRAG LINK ASSEMBLY. COST TO ME, $1793.47. CHRYSLER EVENTUALLY REIMBURSED THE COST OF PARTS @ $849.07. ON THIS REPAIR I AM OUT OF POCKET $944.40 LABOR COSTS TO REPLACE DEFECTIVE PARTS AS INSTALLED AT THE FACTORY! I HAVE FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU (CASE #9919310) AND THE CASE IS STILL ONGOING. NO VEHICLE OPERATED UNDER NORMAL CONDITIONS SHOULD HAVE TO HAVE MAJOR COMPONENTS, WHICH AFFECT VEHICLE CONTROL AND SAFETY, FAIL AND NEED REPLACEMENT AT LESS THAN 34,000 HIGHWAY DRIVEN MILES! I DO NOT READ ANYWHERE ON MY SERVI

Air Bags
Filed Mar 14, 201445,000 milesPA

MADE A LEFT HAND TURN FROM A STOP SIGN AND THE AIR BAG LIGHT WENT ON AND HAS NOT GONE OFF SINCE. JEEP HAS INFORMED ME I AM AT RISK BECAUSE THE AIR BAG WILL NOT FUNCTION IN THE EVENT OF A COLLISION. I HAVE BEEN INFORMED ONLY RIGHT HAND DRIVE WRANGLERS HAVE BEEN RECALLED FOR THIS AND THE WARRANTY HAS BEEN EXTENDED FOR TEN YEARS. THIS IS A COSTLY REPAIR. IT MAKES NO SENSE TO ME HOW OR WHY THIS ISSUE DOES NOT WARRANT A RECALL. *TR

Air Bags
Filed Mar 10, 201463,221 milesNY

WHILE DRIVING THE AIR BAG LIGHT COMES ON INTERMITTENTLY ,FLASHING AND DINGING, CALLED CHRYSLER WHO INFORMED ME THAT THERE IS ONLY A RECALL ON 2007 AND 2008 MODELS AS WELL AS MODELS BUILT IN FEB 2009, APPARENTLY MY VEHICLE WAS BUILT IN APRIL 2009. *TR

Air Bags
Filed Mar 7, 2014NM

DRIVERS AIR BAG LIGHT GOES ON AND OFF INTERMITTENTLY AND RANDOMLY. *TR

Structure › Body
Filed Mar 4, 201452,000 milesTX

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE HOOD LATCH FAILED AND PARTIALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 52,000. *TR

Air Bags
Filed Feb 28, 201469,000 milesPA

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 69,000.

Fuel/Propulsion System
Filed Feb 28, 201451,000 milesNH

WHEN FILLING MY VEHICLE WITH GAS IT OVER FLOWS AFTER THE NOZZLE SHUTS OFF. CAUSING GAS TO SPILL ON ME. MY VEHICLE AND THE GROUND I HAVE SEEN NUMEROUS COMPLAINTS ON THIS VEHICLE. *TR

Air Bags
Filed Feb 13, 201450,000 milesMN

AIRBAG LIGHT CONTINUALLY GOES OFF AND ON WHILE DRIVING. *TR

Air Bags
Filed Feb 7, 201448,000 milesTX

I HAVE NOT BEEN IN AN ACCIDENT YET, BUT A YEAR AGO I STARTED HAVING ELECTRICAL ISSUES INSIDE THE STEERING WHEEL OF MY 2009 JEEP WRANGLER. I WAS TOLD IT IS CALLED THE CLOCK SPRING. WITH A BAD CLOCK SPRING, MY HORN AND CRUISE CONTROL DOES NOT WORK, AND ALSO MY AIR BAG LIGHT IS ALWAYS ON. IF I WERE TO GET INTO AN ACCIDENT I DO NOT FEEL SAFE KNOWING MY AIR BAGS ARE NOT WORKING PROPERLY. ALSO, WITH A BAD CLOCK SPRING THERE ARE CHANCES OF MY AIR BAG ACTIVATING RANDOMLY FOR NO REASON SO THAT REALLY WORRIES ME. I HAVE ALMOST BEEN WRECKED INTO SEVERAL TIMES AND I AM NOT ABLE TO HONK MY HORN. WHEN I TOOK IT TO THE LOCAL DEALERSHIP, I WAS BASICALLY TOLD THAT IT HAS BEEN A VERY COMMON PROBLEM IN 2008-2012 JK JEEP WRANGLERS BUT THEY DID NOT HAVE THE PART TO FIX IT. I FIGURED THERE WOULD BE A RECALL FOR IT SINCE IT IS SUCH A COMMON PROBLEM, BUT ONLY THE RIGHT HAND DRIVE JEEP WRANGLERS HAD A CLOCK SPRING RECALL. I BELIEVE THE RECALL NUMBER FOR THOSE ARE M31 AND L37. I DON'T UNDERSTAND WHY THE LEFT HAND DRIVE 2009 JK JEEP WRANGLERS ARE EXCLUDED FROM THIS RECALL. THIS IS VERY HAZARDOUS AND I FEEL UNSAFE KNOWING MY AIR BAGS MAY NOT WORK AND ALSO KNOWING I COULD POTENTIALLY CAUSE AN ACCIDENT IF MY AIR BAGS GO OFF RANDOMLY. NOT ONLY THAT, BUT I KNOW MORE JEEPS LIKE MINE THAT ARE DRIVING AROUND WITH THE SAME PROBLEM. I WOULD REALLY APPRECIATE IT IF THIS ISSUE COULD BE LOOKED INTO. THANK YOU FOR YOUR TIME. *TR

Engine
Filed Feb 5, 201455,000 milesIL

DRIVING DOWN THE ROAD AND MY JEEP SHUT DOWN. I WAS IN THE MIDDLE OF TRAFFIC TRYING TO MISS CARS BUT I HAD NO POWER STEERING. I PULLED TO THE SIDE OF THE ROAD AND TOOK IT TO THE SHOP. THEY HAD TO REPLACE MY TIPM MODULE. I WOULD LIKE TO HAVE SOMEONE CONTACT CHRYSLER TO HAVE THEM PUT IN A RECALL SO THIS DOES NOT HAPPEN TO ANYONE ELSE. *TR

Fuel System, Gasoline
Filed Feb 3, 201475,100 milesMO

FILLING UP GAS AT STATION - SPLASH BACK ON 2 OCCASIONS, TODAY (03 FEBRUARY 2014) AND LAST WEEK (26 JANUARY 2014), THE GAS NOZZLE WAS IN THE AUTOMATIC POSITION. IN BOTH TIMES, A SPLASH BACK OF GASOLINE OCCURRED WHEN THE GAS NOZZLE REACHED THE FULL LEVEL AND THE HANDLE CLICKED. THIS OCCURRED AT 2 DIFFERENT GAS STATIONS. APPROXIMATE 1-CUP OF GAS SPLASHED OUT AT EACH OCCURRENCE. I DROVE HOME AND WASHED THE SPLASH AREA WITH SOAP AND WATER. END *TR

Fuel/Propulsion System
Filed Jan 24, 201448,000 milesMO

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE FILLER NECK VALVE WOULD SPEW GASOLINE WHEN ATTEMPTING TO REFUEL. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FUEL TANK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Power Train
Filed Jan 14, 201450,500 milesWV

I FOUND LEAKING TRANSMISSION COOLER LINES ON MY JEEP WRANGLER. I CONTACTED CHRYSLER/JEEP BY PHONE TO INQUIRE ABOUT A CUSTOMER SATISFACTION NOTIFICATION L05 TRANSMISSON OIL COOLER LINES ISSUE PERTAINING TO TSB: 2008-2010 JK WRANGLER: TRANSMISSION OIL COOLER LINES MAY WEEP TRANSMISSION FLUID. TSB: 2008-2010 JK WRANGLER: TRANSMISSION OIL COOLER LINES MAY WEEP TRANSMISSION FLUID SUBJECT: EXTENDED WARRANTY -TRANSMISSION OIL COOLER LINES MAY WEEP TRANSMISSION FLUID AT THE HOSE TO TUBE CRIMP JOINTS (7 YEARS OR 70,000 MILES WARRANTY EXTENSION) OVERVIEW: THIS BULLETIN INVOLVES INSTALLING NEW TRANSMISSION OIL COOLER SUPPLY & RETURN LINE ASSEMBLY. MODELS: 2008 -2010 (JK) WRANGLER NOTE: THIS EXTENDED WARRANTY BULLETIN APPLIES TO VEHICLES EQUIPPED WITH 3.8L ENGINE (SALES CODE EGT) AND AN AUTOMATIC TRANSMISSION (SALES CODE DGV) BUILT BEFORE MARCH 10, 2010 (MDH0410XX). SYMPTOM/CONDITION: WEEPING TRANSMISSION OIL COOLER LINES AT THE HOSE-TO-TUBE CRIMP JOINTS. DIAGNOSIS: IF THE SYMPTOM/CONDITION IS EXPERIENCED PROCEED TO THE REPAIR PROCEDURE. I WAS TOLD MY VEHICLE WOULD NOT BE COVERED BY THIS AND I WOULD HAVE TO PAY FOR THE REPAIRS. IF THESE LINES WERE TO BURST OR OPEN UP ENOUGH TO SPRAY FLUID IT WOULD IGNITE OFF THE EXHAUST MANIFOLDS AND BURN THE VEHICLE TO THE GROUND. THIS HAS HAPPENED TO SEVERAL JEEP OWNERS I HAVE FOUND IN MY RESEARCH AND ONE OWNER HAD THEIR VEHICLE BURN EVEN AFTER THE LINES WERE IMPROPERLY REPLACED BY A DEALERSHIP EVEN. MY JEEP MEETS ALL THE CRITERIA IN THE CUSTOMER SATIS

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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