Owners filed 165 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 1 time.
When it fails
03900039,000 milesMedian miles at failure
151 complaints record an odometer reading. Failures cluster around 30,000–40,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
43
1
0
0
Steering
26
0
0
0
Fuel/Propulsion System
26
0
0
0
Fuel System, Gasoline
15
0
0
0
Suspension › Front
7
0
0
0
Suspension
7
0
0
0
Electrical System
4
0
0
1
Visibility
3
0
0
0
Structure › Body
3
0
0
1
Power Train › Manual Transmission
3
0
0
0
1 safety recall
Part 573 reports
Air Bags › Frontal09V118000
Filed Apr 9, 20094,314 vehiclesChrysler Llc
Defect. CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Risk. IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy. DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
What owners reported
Newest filings
Service Brakes
Filed May 26, 2020156,000 milesSC
LESS THAN 30 DAYS AFTER PURCHASING MY 2009 JEEP WRANGLER UNLIMITED SAHARA, I WAS DRIVING IT AND WENT TO PRESS THE BRAKE PEDAL WHILE THE VEHICLE WAS IN MOTION GOING APPROXIMATELY 35 MPH. WHEN I PRESSED THE BRAKES I HEARD A GRINDING NOISE, MY VEHICLE SLOWED DOWN SLIGHTLY BUT NOT AS MUCH AS IT NORMALLY DID, IT PULLED TO THE LEFT, AND WOBBLED WHENEVER I PRESSED THE BRAKES CAUSING ME TO MOMENTARILY LOOSE CONTROL AS A RESULT OF IT FISH TAILING. I WAS UNABLE TO STOP OR SLOW THE VEHICLE IN THE SAME AMOUNT OF TIME AS IT NORMALLY TOOK TO DO SO. I IMMEDIATELY DROVE TO AN AUTO MECHANIC. I TOOK IT TO POPE DAVIS TIRE & AUTOMOTIVE LOCATED AT 631 S ASSEMBLY STREET IN COLUMBIA SOUTH CAROLINA WHERE I WAS TOLD MY THE MANAGER, [XXX] THAT THE FLUID WENT BAD AND CAUSED DAMAGE TO ALL 2 HYDRAULIC HOSES, FRONT BRAKES, CALIPERS, AND ROTORS, AND THAT THEY ALONG WITH MY PADS ALL NEEDED TO BE REPLACED. IT COST ME APPROXIMATELY $880. I FOUND OUT LATER THAT THERE WAS AN RECALL ON THE SAME YEAR, MAKE, AND MODEL. HOWEVER, MY SPECIFIC VIN NUMBER DID NOT HAVE THIS RECALL. I FEEL THAT IT WAS OVERLOOKED AND I SHOULD BE REIMBURSED. *BF CONSUMER STATED THE LEAKAGE COULD OF BEEN DUE TO RIGHT AND LEFT FRONT INNER FENDER LINERS CAUSED BY WEAR OF TUBES. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel/Propulsion System
Filed Jan 22, 201998,000 milesTN
WHEN REFUELING, REGARDLESS OF FILL LEVEL THE GAS WILL NOT FLOW INTO TANK PROPERLY ON LEVEL GROUND, AND SPEWS OUT ALL OVER THE GROUND/CAR/PERSON. IT WILL NOT TAKE FUEL IN ANY POSITION. IT TAKES ABOUT 10-15 MINUTES TO REFUEL FROM EMPTY. IT WILL TAKE GAS UNTIL THE FILLER NECK FILLS UP AND THEN YOU HAVE TO STOP AND LET IT DRAIN INTO TANK. YOU HAVE TO REPEAT THIS OVER AND OVER AGAIN UNTIL FULL.
Fuel/Propulsion System
Filed Nov 24, 201869,500 milesMD
WHEN FILILNG THE FUEL TANK, NO MATTER WHICH GAS STATION I USE, THE TANK OVERFLOWS WHEN FULL, SPILLING GASOLINE BEFORE THE PUMP SHUTOFF CAN ACTIVATE. THIS IS STATIONARY, TURNED OFF, AND LEVEL. I'VE OWNED THIS CAR SINCE FEB 2015 AND IT IS A HIGHLY REPEATABLE PROBLEM.
Structure › Body
Filed Aug 15, 2018130,000 milesNC
MY WIFE CALLED ME FROM WORK SAYING HER JEEP WAS SMOKING AFTER PARKING THE VEHICLE. I RUSHED TO HER JOB AND FOUND SMOKE COMING FROM UNDER THE JEEP. WHAT I FOUND WAS DEBRIS WAS STUCK BETWEEN THE FRAME AND THE EXHAUST PIPE IN THE CENTER OF THE JEEP. PINESTRAW BEEN COLLECTING THERE AND WAS SMOLDERING. I THOUGHT THAT WAS A FLUKE BUT MUCH TO MY SURPRISE MY WIFE PULLED INTO THE GARAGE 2 DAYS AGO AND THE CAR SMELLED LIKE IT WAS BURNING AND I REMOVED ABOUT 10 HANDFULS OF PINESTRAW THAT WAS SMOLDERING. WE DO NOT PARK THE CAR IN THE GARAGE ANYMORE FOR FEAR OF A FIRE. WHAT MAKES NO SENSE IS THE DEBRIS NOT COLLECTING BEHIND THE TIRES BUT IN THE MIDDLE OF THE CAR. IT IS MY OPINION THAT JEEP SHOULD FOLLOW UP WITH A RECALL OR AT LEAST TELL ME HOW TO RECTIFY THE PROBLEM.
Fuel/Propulsion System
Filed Apr 27, 201897,800 milesFL
EVERYTIME I FILL UP MY GAS TANK IT OVERFLOWS!!! LEAVING GAS ALL OVER THE GROUND, ME AND MY POOR JEEP. WITH GAS RUNNING ON MY BUMPER AND WELL DISCOLORING IT. PLEASE FIX THIS ISSUE.
Fuel/Propulsion System
Filed Apr 10, 201842,000 milesCO
I HAVE A PROBLEM WITH FUEL OVERFLOWING EVERY TIME I GO TO THE GAS STATION. I'VE TRIED DIFFERENT PUMPS AND DIFFERENT GAS STATIONS AND HAVE THE SAME PROBLEM EVERY TIME. I BOUGHT THE CAR 1 MONTH AGO AND IYHE OVERFLOW HAS BEEN A CONSTANT PROBLEM. AFTER RESEARCHING THIS PROBLEM ONLINE, I SEE THIS IS A PROBLEM FOR MANY JEEP WRANGLER OWNERS. THIS IS A COSTLY AND POTENTIALLY DANGEROUS ISSUE.
Fuel/Propulsion System
Filed Apr 7, 201810,000 milesUT
WHEN FUELING THIS VEHICLE THE NOZZLE WILL NOT SHUT OFF CORRECTLY RESULTING IN FUEL OVERFLOWING AND SPILLING OUT, APROX 1/2 PINT WORTH. CAUSE UNKNOWN. SEEMS TO HAPPEN IN THE FALL WINTER AND SPRING BUT NOT THE SUMMER. NOT SURE IF THE TEMPERATURE OR FUEL BLEND HAS SOMETHING TO DO WITH IT. BOUGHT VEHICLE NEW IN '09 AND ITS BEEN DOING IT REGULARLY. JEEP RECALLED '07 AND '08 FOR THIS PROBLEM. '09 HAS THE SAME PROBLEM.
Steering
Filed Dec 6, 201785,000 milesKY
EXPERIENCED THE VIOLENT SHAKING OF THE FRONT SUSPENSION AND STEERING WHEEL WHILE TRAVELING AT APPROXIMATELY 55 MPH. APPARENTLY THIS IS REFERRED TO AS A "DEATH WOBBLE" BUT A RECALL HAS NOT BEEN ISSUED YET. MY BEST GUESS IS, AFTER MULTIPLE PEOPLE DIE FROM THIS MALFUNCTION AND SUE THE CHRYSLER/JEEP CORPORATION, THEN IT A RECALL MIGHT BE ISSUED AND THE PROBLEM FIXED! I AM HIGHLY AGITATED BY THIS ISSUE AND THE REOCCURENCE!!!!!
Fuel/Propulsion System
Filed Nov 28, 2017NY
UPON FILLING THE JEEP WITH GASOLINE (SINCE OWNING THE CAR), NO MATTER THE PUMP/STATION, THE AUTOMATIC STOPPING MECHANISM WILL STOP FILLING WHEN IT IS FULL AND A "BUBBLE" WILL BACK FLOW CAUSING GASOLINE TO SHOOT OUT OF THE CAR AND SOAK THE BUMPER/FENDER/ME. I DO NOT FEEL SAFE AT A GAS STATION COVERED IN GASOLINE SO HAVE TRIED FIXING THIS. I HAVE REPLACED THE EVAP CANISTER BUT AM NOT SURE WHAT TO DO RATHER THAN GET AN ENTIRE NEW GAS TANK.
Suspension
Filed Sep 6, 2017214,000 milesNE
DEATH WOBBLE - SEVERE BOUNCING OF FRONT END WHEN HITTING A BUMP GOING AROUND 60 MPH. THIS HAS HAPPEN OVER 10 TIMES IN THE LAST THREE MONTHS AND AFTER I HAD A NEW STEERING STABILIZER (HORIZONTAL SHOCK ABSORBER) INSTALLED ON FRONT AXEL.
Electronic Stability Control (esc)
Filed Aug 7, 201786,000 milesAK
CAR SHAKES VIOLENTLY BETWEEN 50-55 MPH. FRONT STEERING STABILIZER HAS BEEN REPLACED THREE TIMES, "DEATH WOBBLE" STILL OCCURS. HAPPENS ON SMOOTH, NON-BUMPY ROADS AS WELL AS BUMPY ONES.
Fuel/Propulsion System
Filed Jul 10, 201764,000 milesCA
GAS TANK OVERFLOWS EVERY TIME I FILL THE TANK. INTERNAL FLANGE IS EITHER NON-EXISTENT, DAMAGED, OR INOPERABLE AS THIS HAPPENS EVERY TIME I FILL THE TANK. UNLESS I STOP THE FILL SHORT OF 16 GALLONS, GAS SPILLS ALL OVER THE JEEP & USUALLY ALL OVER MYSELF AS WELL.
Steering
Filed Jan 13, 201797,500 milesGA
ANYTIME I AM DRIVING ON THE HIGHWAY AND I HIT A MINOR BUMP IN THE ROAD THE STEERING WHEEL SHAKES EXTREMELY VIOLENTLY. WHEN THIS HAPPENS THE ONLY FIX IS TO SLOW DOWN TO BELOW 25 MPH IN MY CURRENT LANE. ONCE I GET TO THAT LOW OF A SPEED THE SHAKING STOPS. WHEN THE SHAKING OCCURS IT IS SO VIOLENT THAT I CAN'T CHANGE LANES OR GET ONTO THE SHOULDER. THEREFORE, THE ONLY OPTION IS TO SLOW DOWN TO UNDER 25 MPH ON THE HIGHWAY IN MY CURRENT LANE WHICH ISN'T SAFE. THIS PROBLEM STARTED HAPPENING IN DECEMBER 2016.
Steering
Filed Dec 30, 2016IN
DRIVING ON THE INTERSTATE AT A CONSTANT SPEED AND HIT A ROUGH AREA ON THE PAVEMENT AND THE VEHICLE BEGAN TO VIBRATE AND ROCK BACK AND FORTH VIOLENTLY. I WAS ABLE TO STEER IT, BUT HAD TO PULL OFF THE ROAD FOR THIS VIOLENT ROCKING TO STOP. IT IS NOT A CONSTANT PROBLEM, BUT OCCURS WHEN CERTAIN ROUGH AREAS OF PAVEMENT SET UP THIS VIOLENT VIBRATION. THIS HAS OCCURRED ON NUMEROUS OCCASIONS OVER THE LAST SEVERAL YEARS. TRIED TO GET IT FIXED, SEEMED TO BE A MYSTERY. LEARNED THAT THIS IS EXPERIENCED BY MANY OWNERS OF JEEPS AND OTHER SELECT VEHICLES. THERE ARE MANY, MANY DESCRIPTIONS AND VIDEOS ON THE INTERNET. I ALSO SEE COMPLAINTS OF THIS ON YOUR SITE. WHY DO YOU NOT CARE? WHY ARE YOU NOT DOING YOUR JOB? I DID NOT GET KILLED. IS THIS WHAT IT TAKES FOR YOU TO TAKE NOTICE? I WANT NOTHING, ONLY FOR THIS TO BE REMEDIED. IT IS CERTAINLY A SAFETY CONCERN & QUITE FRIGHTENING, ESPECIALLY THEN THIS OCCURS IN HEAVY TRAFFIC. *TR
Steering
Filed Nov 3, 201627,500 milesVA
DRIVING ON I-81, IN VIRGINIA AND HIT A BUMP IN THE ROAD. THE STEERING AND SUSPENSION IN THE FRONT END BEGAN SHAKING VIOLENTLY AND FORCED ME TO PULL OVER INTO THE EMERGENCY LANE. THIS SAME EVENT OCCURRED 3 TIMES DURING THIS TRIP. *TR
Fuel/Propulsion System
Filed Oct 18, 2016127,000 milesMI
WHEN THE VEHICLE IS AT A GAS STATION STATIONARY AND FILLING THE FUEL TANK GAS SPITS OUT AT THE FILLER NECK WHEN THE PUMP IS LEFT TO STOP AUTOMATICALLY. THIS ISSUE STARTED AT APPROXIMATELY 50,000 MILES WHICH S OUTSIDE OF THE 36 K MILES WARRANTY PERIOD. THIS HAPPENS AT EVERY FILL UP AND SPILLS ABOUT A PINT OF FUEL OUT ONTO THE VEHICLE AND THE GROUND. IT IS A CONSISTENT ISSUE THAT REPEATS AT EVERY FILL UP WHEN THE PUMP IS LEFT TO STOP AUTOMATICALLY.
Air Bags
Filed Oct 6, 2016TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical System1 injured
Filed Oct 3, 2016MS
******* TIPM ISSUES *******WHILE DRIVING 70MPH DOWN INTERSTATE THE JEEP LOST ALL POWER AND CONTROL ABILITIES AND CAME TO A SCREECHING HALT IN THE MIDDLE OF THE INTERSTATE. I IMMEDIATELY TRIED TO START UP AND WAS LIKE IT HAD A DEAD BATTERY. CARS WERE SWERVING AND BLOWING LIKE CRAZY TRYING TO AVOID ME AND NOT WRECK. ONCE TRAFFIC WAS SOMEWHAT STABLE I GOT OUT TO PUSH JEEP OFF TO SIDE OF INTERSTATE AND A ANOTHER MOTORIST STOPPED TO HELP. MY PASSENGER WAS HURT FROM THE SUDDEN STOP WHEN HER KNEES WENT INTO THE DASH. THE SEAT BELT DID NOT RESTRAIN HER RESULTING IN HER LEFT KNEE GETTING BRUISED AND HER RIGHT KNEE GOT A CUT. I HAVE SINCE RESEARCHED THIS ISSUE AND HAVE FOUND THIS TO BE A VERY COMMON AND SERIOUS ISSUE WITH THESE MODELS. WE ARE BOTH LUCKY TO BE ALIVE FROM THIS BEING THAT SEVERAL VEHICLES NEARLY HIT US AS WELL AS ALMOST HITTING OTHERS. THERE NEEDS TO BE A WARNING ADDRESSED TO ALL OWNERS AS THIS BEING A POTENTIAL WRECK LESS CONDITION. I WOULD LIKE SOMEONE FROM CHRYSLER OR THE HIGHWAY SAFETY COUNCIL CONTACT ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
EngineFire
Filed Sep 11, 2016AL
AT 1030 AM 08 SEPTEMBER 2016, MY JEEP WRANGLER CAUGHT FIRE AND WAS DETERMINED A TOTAL LOSS. I DROPPED MY JEEP OFF FOR A NOISE IN THE TRANSMISSION ON 06 SEPTEMBER 2016, I THEN RECEIVED A PHONE ON THE 8TH THAT MY JEEP HAD CAUGHT FIRE BECAUSE THE TRANSMISSION HAD OVERHEATED. THE DEALERSHIP WAS IN POSSESSION OF MY VEHICLE THROUGH THIS PROCESS AND STATED THAT I WOULD NEED TO FILE A CLAIM THROUGH MY INSURANCE COMPANY.
Air Bags
Filed Sep 2, 2016111,000 milesNY
KEEP CALLING LOCAL DEALERSHIPS TO HAVE RECALL APPLIED AND CORRECTED AND EITHER THEY DO NOT RESPOND TO CALLS OR THEY CLAIM THEY DO NOT HAVE THE PARTS AND WILL CALL ME WHEN AVAILABLE. THIS HAS BEEN GOING ON FOR THREE MONTHS. JEEP OF RIVERDALE WHERE I BOUGHT IT AND YONKERS
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 9, 2009. Source: NHTSA Office of Defects Investigation.