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2017 Jeep Renegade complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Fuel System, Gasoline
Filed Sep 3, 2024100,000 milesTN

The contact owns a 2017 Jeep Renegade. The contact stated that while driving at various speeds the vehicle had suddenly experienced a loss of automotive power and reduced speeds before stalling. The failure had occurred on multiple occasions and during the failures the message "Vehicle must be in park to shift gear" had also displayed. The vehicle was taken to the local dealer who was unable to duplicate the failure or diagnose the cause of the failure and the vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 18V731000(Fuel System, Gasoline) but the failure continued to occur. The failure mileage was 100,000.

Exterior Lighting
Filed Aug 24, 2024DE

The rear driver side tail light, brake light, and turn signal stopped functioning at one time while driving (leaving a parking lot). Warning indicators for all 3 appeared on the dash notice area. Checked all lights and fuses for the 3 lights to ensure nothing was damaged or blown. All were fine. The issue is the center pin for the ground wire connecting the rear lighting housing had melted. This was determined after searching online for assistance to figure out the issue, as the lights and fuses were all in working order. Apparently this is extremely common in the 2017 Jeep Renegade specifically. It is a costly repair, which most people cannot repair themselves, myself included.

Engine
Filed Aug 21, 2024CO

On 7/26/2024 I was driving my 2017 Jeep Renegade 1.4L Eastbound on I-70 going ~65mph. My dash had zero warning lamps or messages and there were no other symptoms of any problem yet suddenly at mile marker 188 my engine had no power, abundant smoke exited my tailpipe and engine, and I was forced to immediately pull over into a shallow construction zone with heavy interstate traffic whizzing past us. I turned my vehicle off and just turned the power back on for any information. Only then did the check engine light illuminate. I searched through my dash indicators and saw that there was simply no reading for Oil Temperature. I have immaculate maintenance records since the day I purchased my vehicle in 2019 including regular full synthetic oil and filter changes (on average 2,989 miles for years). I had two multi-point vehicle inspections at my original dealer (my due diligence maintenance before my extended warranty expired) around 2,000 miles, an oil change 1,038 miles, and a cooling system pressure test at 1,029 miles before this incident occurred. I had two independent, certified mechanic companies diagnose and confirm my vehicle condition: Cylinder 1 had no compression with a crack in the piston. My vast research on Jeep Renegades with 1.4L and 2.4L engines validates all my issues. I believe this catastrophic engine failure at a shocking odometer reading of 61,881 is due to a defect and it puts me and others at major safety risk. This was my second financially offensive even

Wheels
Filed Jul 30, 2024OH

“Swollen lug nuts” a known issue as noted by dealer mechanic. I’ve replaced some or all going on 3 times. If i have flat on interstate i cannot remove and replace a tire. This is a safety concern. .

Electrical SystemFire
Filed Jul 29, 2024IL

Sudden stop entrance to an exit ramp. The engine stalled and started leaking the fluid caused some and flames - fire department had to be called. . Had to replace the engine for approx. $6600 We are still waiting on parts for the seat belts this has been over a year with jeep. The parts are backordered. The seatbelts come undone constantly on both the driver and passenger sides. Parts are $330 and labor is approx. $400 total $730. There are 90000 Jeep Wranglers with this same issues but they were recalled. We can't even get the parts it's been over a year. Axle on left side of jeep was broke -took jeep to have serviced for oil and tire rotation. Service person found that the axel was broke. Cost $1500 Service man stated the axel was like a straw.

Electrical System
Filed Jul 9, 2024OK

1st issue was the a/c unit which mechanic said was a factory defective part. Replaced under warranty & now is not working again. 2nd issue is coolant & flushing system. replaced las year & mechanic said it was a factory defective part. This was 2 different mechanics. I just had my car overheat on me again nearly a year later with sludge in the tank AGAIN. I AM PAYONG WAYYYYY TOO MUCH MONEY for this to be on me again! I need repairs done at your cost and a car to drive.

Fuel/Propulsion System
Filed Jul 7, 2024IA

Driving vehicle and lost power. Vehicle will crank, but won’t start

Power Train
Filed May 29, 202427,500 milesIL

The contact owns a 2017 Jeep Renegade. The contact stated while driving 35-36 MPH, the vehicle made an abnormally loud whining sound. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the failure recurred while driving. The vehicle was taken back to the dealer, where an unknown software update was performed; however, the failure recurred while driving 49 MPH. The contact stated that the engine revved significantly as if the transmission was shifting to a higher gear. The vehicle was taken to another dealer, Tyson Motor (1 SW Frontage Rd, Shorewood, IL 60404), where it was test-driven, but the failure could not be duplicated. The contact stated that the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 27,500.

Electrical System
Filed Apr 17, 2024ID

The grounding wire in the wiring harness of the driver's side, rear light assembly has melted. According to owner forums on the internet, there aren umerous reports of this being a problem.

Unknown or Other
Filed Mar 5, 2024OK

I was driving and all of a sudden the “Service Transmission” light came on and my car would not go past the first gear. The light went off and my car went back to normal. It has been doing this on and off for about 4 days. I took it to Landers Chrysler Jeep and Dodge of Norman Oklahoma and they did a diagnostic. They said it needs a software update but they refused to fix it. I took it to a mechanic and they stated that there is nothing mechanically wrong with the transmission, it is completely software related.

Wheels
Filed Jan 12, 2024MD

The component that failed is the wheel lug bolts. The cap of each of the 20 lug bolts is of a metal alloy that expands under normal driving conditions, making it impossible to remove the lug bolts by an ordinary operator in the event of a tire failure. The car dealership identified this problem during tire rotation service and stated that the problem OEM lug bolts are endemic to Jeep vehicles. This was the first instance that I was aware of this problem. The dealership require the consumer to pay for replacements wholly made of steel. MOPAR charges over $11/lug bolt. The cost of a full set of 20 lug bolts is over $200. Why doesn't the manufacturer or dealer recall and replace the lug bolts at no cost to the consumer?

Engine
Filed Dec 27, 2023AZ

This Jeep Renegade model have had various problems including rapid oil loss caused by cracks in the oil pump housing, as well as a loss in fuel pressure and I believe I’m experiencing these problems and there hasn’t been a recall for me vehicle so Id like to see if it needs to be recalled

Seat Belts
Filed Dec 26, 2023IL

The passenger safety belt latch comes undone for no reason. This happens frequently. We always check to make sure it is properly fastened with the clicking sound. While driving, the buckle comes unlatched causing a safety issue. I have taken my Jeep to the Jeep Dealer and they stated there are no recalls on this particular ID and that both safety belt systems will have to be replaced for $700. This is a safety hazard due to a defective safety belt system.

Seat Belts
Filed Dec 26, 202364,000 milesIL

The contact’s daughter owns a 2017 Jeep Renegade. The contact stated that while her daughter was driving at an undisclosed speed, she was notified that the front passenger’s side seat belt was not securely buckled. The vehicle was diagnosed by the dealer, and it was confirmed that the seat belt buckle strap was inoperable. The vehicle was not repaired due to parts not being available and the cost of the repair. The vehicle was not included in NHTSA Campaign Number: 19V680000 (Seat Belts). The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.

Engine
Filed Dec 19, 2023OH

Car stalled in the middle of the busy road with no warning when accelerating from a right turn between 12-24 mph and a "low oil pressure sensor" light displayed and disappeared for 3 seconds. Received oil change that day and Valvoline did not mention any concerns about oil level. The next day, my car had been driving for 10+ min and struggled to accelerate out of light, specifically in range of 30-45 mph and the RPMs shot up to 3000. Car kept running but struggled to down shift. Terrified of this happening on my daily interstate and state roads drive, especially in winter!!! Taking to dealership service department to hopefully get this huge safety issue fixed.

Electrical System
Filed Dec 19, 2023NC

Lose of power when accelerating out of parking lot. This now has happened 3 times with no warning light coming on in the car and vehicle is regularly maintained without issues.

Engine
Filed Nov 28, 202371,644 milesFL

The contact's mother owns a 2017 Jeep Renegade. The contact stated that on several occasions when the vehicle was started, the gear shifter failed to shift into drive(D). The contact stated that numerous unknown warning lights were illuminated. The vehicle was towed to a dealer however, the failure could not be duplicated. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was 71,644.

Electrical System
Filed Oct 6, 2023MD

Check engine light and transmission light illuminates for 1-2 days and then goes away. Took to dealership twice. Turned away first time because lights came off. Second time, dealership kept car and did diagnostics. Informed me that nothing was wrong with vehicle, but BCM is faulty and will illuminate when nothing is wrong.

Engine
Filed Sep 25, 202398,420 milesTX

The contact owns a 2017 Jeep Renegade. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle stalled without warning. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was no warning light illuminated. Additionally, the contact stated that after the vehicle was inspected, she was informed that the vehicle was included in the Customer Satisfaction Program: W80. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,420.

Tires › Pressure Monitoring and Regulating Systems
Filed Sep 7, 202310,000 milesSC

The contact owns a 2017 Jeep Renegade. The contact stated while driving 45 MPH, the TPMS light indicated that the front driver’s side tire pressure was low. The contact pulled over into a service station re-inflated the front driver’s side tire, but the failure reoccurred. The contact became aware that the front driver’s side was flat, and the contact replaced the tire however, the failure recurred several times. The manufacturer was contacted but no assistance was provided. The failure mileage was 10,000.

Structure › Body
Filed Aug 31, 2023TX

THE MYSKY FEATURE ON THIS PARTICULAR MODEL ALONG WITH OTHERS VEHICLE HAS BROKE AND NOT WORKING. THE MAIN CONCERN FOR ALOT OF US IS THE BRACKETS THAT SLIDE THE ROOF OPEN AND CLOSE ARE BREAKING VERY EASILY. THERE ARE MANY JEEP RENEGADE USERS THAT ARE HAVING THE SAME ISSUES. THE JEEP DEALERSHIP HAS ALSO SAID THE SAME THAT THEY FIX ALOT OF THESE ISSUES AND ARE NOT COVERED. THIS CAN ALSO BE A SAFETY ISSUE SINCE IT IS AN ESCAPE FROM A VEHICLE IF THE DOORS BECOME UNABLE TO OPEN.

Engine
Filed Aug 31, 2023IL

This car is a lemon and the entire car should be a recall. Shortly after having it I had to replace the tires , brakes , suspension. Then just a couple months ago I had a sediment in the coolant that is very rare and the only time the mechanic experienced that was on recall cars where (not sure if I am saying this correctly) dust is left when they cast the engine in production. And it takes years for it to build up and destroy your car. Now it’s at jeep in Dade city Fl and they said the engine is bad … after spending $950 on the sediment issue. Another $980 a couple weeks ago for battery , spark plugs , computer software update etc. now they want another $700 just to open my engine up and see what’s wrong. I am done. So as of now I have no car. Jeep only offered me $2k to buy it from me. And I still owe $12k. And I put about $3k into it in the last 5 months. This should be illegal to sell a lemon like this and leave a consumer like me more than $12k out. And from my research. Many others have the same complaint. Something legally should be done about this.

Engine
Filed Aug 31, 2023VA

Related to recall V54, Engine Cooling Fan abruptly stopped working causing the vehicle to overheat and having to have costly dealer repairs. I was told that my VIN # was not included in the the recall but did experience the exact Issue listed in recall. Replaced Fan not knowing about this recall only to still have engine computer issues now with vehicle related to overheating. Currently at a dealership with a month waiting time to repair.

Engine
Filed Jul 28, 2023IL

This vehicle only has about 55,000 miles on it and the transmission is failing, somewhere between four and six gear the car starts jerking

Engine
Filed Jul 24, 2023MO

There is something wrong with the oil system. My 2017 Jeep Renegade burns through the oil, really bad. At approx 25,000 miles, I took it to the dealership, they ran a test and said I am within specs of burning a quart of oil for every 600 miles. What?? On a brand new vehicle? I have also experienced the vehicle shutting down in the middle of the highway! Dangerous and Scary! I will be driving along and all of a sudden the vehicle just shuts down, it takes a couple attempts to get it restarted. I put in a 1/2-1 quart of oil and it runs again. This shutting off in the middle of the road has been happening since 25,000 miles and I now have 119,000 miles.

Engine
Filed Jul 19, 202389,000 milesOK

The contact owns a 2017 Jeep Renegade. The contact stated while driving 70 MPH, he depressed the accelerator pedal, the vehicle failed to accelerate as needed. The contact stated that several minutes later the vehicle accelerated. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty throttle pedal sensor. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 89,000.

Electrical System
Filed Jul 17, 2023OK

The check engine light came on and lost power and fuel. Took it in mechanic shop pulled up code p2122 throttle/ pedal sensor failure

Engine
Filed Jul 17, 2023NY

The component involved involves the oil. My Jeep keeps running out of oil to the point where we have to keep putting more in. A couple times the car has turned off because of this problem. I brought the car to my mechanic only to find out the oil was completely gone. I’m lucky the motor didn’t go. I do have the oil changed every 3,000 miles but after only 2000 miles I get the message saying I need an oil change. The car is only 6 years old and only has 36,000 miles on it. I don’t what is going on but to me it seems there is a leak somewhere. I am afraid to drive it.

Electrical System
Filed Jun 30, 2023CA

Recall engine oil excessive consumption, engine failure issues.

Electrical System
Filed Jun 22, 2023AZ

The vehicle instrument panel begins flashing multiple warning lights while driving and subsequently while stopped such as emergency brake on, key fob left the vehicle, fuel engine, TPMS, etc. All of these occur while the vehicle is moving. While coming to a stop the power steering pump also becomes inoperative, the shift indicator (PRND) is blinking, and it is impossible to move the shift lever. The vehicle will not shut off until the battery is disconnected. The problem seems to manifest when ambient air temperature exceeds 80 Fahrenheit and the vehicle has been previously operated.

Unknown or Other
Filed Jun 19, 2023NJ

My 2017 Jeep Renegade limited with under 24k miles sky view stopped working. While attempting to close the sky view the process was sluggish, and struggled to close. I brought the vehicle to Princeton ChryslerJeep dealership om 5/3/23 where I purchased. I was instructed that they would assess the situation for 163.00 dollars and that would be applied to the repair . Much to my surprise I was instructed that the diagnostic test preformed found it was the motor component in the sky view that needed to be replaced. The dealership noted that the whole sky view needed to be replaced at an outside body shop for 6,500 dollars. The design would not allow a component to be replaced for repair. So the total cost would literally be 1/3 value of the car due to inferior design and no fault of the owner. My concern is why this is not covered when it was cleary a faulty design. and why was I charged 163 dollars for a 3 minute diagnostic test when obviously the dealer new of other issues jeep experienced with the sky view. (multiple complains on line. No warnings or symptoms leading up to sky view issue. Also took my jeep to dealer for regular oil change and maintence

Vehicle Speed Control › Accelerator Pedal
Filed May 3, 202340,000 milesMI

The contact owns a 2017 Jeep Renegade. The contact stated on several occasions while driving at various speeds with the accelerator pedal depressed, the vehicle would not accelerate properly. The vehicle was veered to the side of the road and restarted after waiting a few minutes each time. On several occasions while driving at various speeds the vehicle stalled. The vehicle was able to restart after waiting for a few minutes. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

Engine
Filed Apr 24, 2023FL

2017 JEEP RENEGADE. CONSUMER WRITES IN REGARD TO ENGINE STALLING WHILE DRIVING.

Engine
Filed Apr 22, 2023AR

Vehicle has been serviced twice for “drive train software updates,” and is yet again having engine issues with shifting gears and acceleration.

Electrical System
Filed Apr 10, 202363,000 milesNY

The contact owns a 2017 Jeep Renegade. The contact stated while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to an independent mechanic where the mechanic refueled the vehicle, and the vehicle was jump started. The vehicle was repaired; however, the failure recurred. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to a service station where the vehicle was refueled, and the vehicle restarted. The vehicle was taken to an independent mechanic where it was determined that the fuel gauge needle displayed incorrectly that there ¼ tank of fuel however, the fuel tank was empty. The contact was informed that the instrument panel needed to be reprogrammed. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V485000 (Electrical System). The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,000.

Electrical System
Filed Apr 5, 202372,000 milesMD

The contact owns a 2017 Jeep Renegade. The contact stated while driving approximately 40 MPH, an unknown warning light started flashing on and off. The contact stated that the failure had become constant, and the warning lights were illuminated after starting the vehicle. Additionally, the parking brake had begun to engage independently. The contact stated while pulling out of her driveway, the parking brake independently activated, and the vehicle stopped. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V485000 (Electrical System). The failure mileage was approximately 72,000.

Unknown or Other
Filed Mar 31, 2023NC

The vehicle has stalled on multiple occasions (thankfully not on the highway). I have noticed it burns oil and I always have to carry extra oil bottles with me. Once it stalls, I know I have to put in more oil. My safety and others have been put on risk because the car randomly stalls and stops in the middle of the road, making it possible and high risk for accident where myself and others could be injured. No. No. No.

Fuel/Propulsion System
Filed Mar 28, 2023MO

My fuel gauge went bad, resulting in me running out of gas when it stated I had over 1/4 tank left. So that $80 tow bill was fun. Also, my coolant temperature light just started coming on today, reaching all the way up to the top and red light when I was idling at stop lights. It would return to middle while driving, then ramp up to the top when idling. By searching the recalls with my VIN, it states I have no recalls to fix. However, after speaking with an FCA Recall Center representative, I was told to take it into a dealership so they could diagnose it as a manufacturing defect. Let me also state I'm not thrilled with this dealership and they have been sneaky in the past, gaslighting me about the excessive oil consumption and blaming me, when it was a recall that they later fixed (James River Jeep, Ozark, Missouri).

Air BagsCrash2 injured
Filed Mar 23, 2023TN

-AIRBAGS FAILED TO DEPLOY IN A HEAD ON COLLISION!! -SAFETY! We were in a HEAD ON COLLISION and our airbags never deployed, if they had my daughter and I would have Significantly less bodily injuries and trauma!! -No warning lamps or messages appeared before or after impact -yes vehicle has been inspected by police, insurance reps, auto service center rep, lawyer I was driving our newly purchased (owned less then 30 days with 17882 miles) 2017 Jeep Renegade with my teenage daughter at 4:38pm rain was present traveling straight through an green light intersection I had the right a way when another car traveling towards us attempting to turn left failed to yield for us and hit us head on bouncing off and hitting us again at a high rate of speed. Airbags NEVER deployed

Engine
Filed Mar 18, 2023NC

Fuel system or engine failure to start vehicle. Malfunctioning, as well as excess oil consumption. Dealerships are neglect to address the issues. There is a recall for the make, model, and year of my vehicle but my VIN was not listed but I believe it should be.

Power Train
Filed Feb 22, 2023UT

As I was driving on the freeway my car suddenly started to act and feel different. I had the ability to exit the freeway immediately and thankfully made it to a parking lot where my engine eventually died. I had the vehicle towed to my mechanic where he determined the rocker arm (attached to the mutli air actuator) on cylinder 4 broke and caused the engine to malfunction. Had I been unable to exit the freeway I would have been a road hazard and in an unsafe situation. My mechanic replaced the multi air actuator and the cam shaft. He also confirmed that he has seen this exact issue in other chrysler vehicles, specifically jeeps.

Electrical System
Filed Feb 17, 2023CO

All warning lights will flash and the car is unable to be out in drive, the car will not shut off unless the battery is disconnected. Dealership charged 5000 to replace an electrical harness at 34000 miles. Car is again flashing warning lights while driving such as emergency brake on, key fob left the vehicle, fuel engine, all of these are occurring while driving. There is a recall but on this year and model but this jeep is not included in the recall.

Fuel/Propulsion System
Filed Feb 8, 2023NY

My vehicle runs out of gas at 1/4 display on the fuel gauge. The steering stopped working in my car turns off stating I have 48 miles. It’s extremely dangerous this is happened twice already live on the car for two years.

Electrical System
Filed Jan 29, 2023IA

My 2017 Jeep Renegade has had issues with electrical failures for several years off and on. At times it will state that parking lights, headlights, and brake lights are not working and they really are. The radio will also go very loud then quiet or quit working all together. The air conditioner will stop working randomly and then start again. On another occasion it would not go out of park, the wipers would not shut off, and the windows were not working. It usually always randomly resolves but always occurs again. There is a known recall for the software which causes these exact issues but this VIN is not included. I have video of the malfunctions if needed.

Engine
Filed Jan 28, 2023OH

Cooling motor fan is shorted and causing fan fuse to blow therefore causing engine to overheat which can blow it up and cause EXTREME SAFETY ISSUES. There should be an active recall on my vehicle as the cooling fan needs completely replaced and I have looked this problem up and other 2015-2017 Jeep Renegades have had this problem with active recalls.

Electrical System
Filed Jan 23, 2023FL

Vehicle started from cold and as I was going to reverse, overheating warning light came on and the engine shut off. Scary, if this would have happened on the road or worse on the freeway I could have caused an accident. After I attempted to start it, and all warning lights came on and shut down again. this happened on 1-13-23. Vehicle had not been driven.

Exterior Lighting
Filed Jan 19, 2023OH

Fuel pump has a hard time engaging. Truck will not start after filling gas tank. Also if you hit a bump the radio station in electrical systems go out

Electrical System
Filed Jan 18, 2023TX

When driving down Interstate 35, my vehicle stalled in the middle of traffic. I was able to coast to the shoulder of the interstate. Once I was out of harms way, I attempted to start my vehicle again; it would start, but at any attempt to put transmission in drive, it would stall. After the vehicle sat for approximately 10 mins, the vehicle started and I continued to my destination with no problems. Two days later, the same thing happened when taking my grandchildren to school. The vehicle stalled in the middle of the road; a Good Samaritan helped me push the vehicle out of the road. Once again, after several attempts to start it, the vehicle would die when trying to put in drive, but after a short time, it started and continued with no problems. Due to multiple electronic, wiring, and unexplainable issues I have had with this vehicle in the past, I began researching issues others had reported to various sites, and it was the first time I had seen an option to report to NHTSA. I had a similar issue in March of last year; my vehicle was at three different shops. The first two could not determine how to fix it. The third shop (after weeks of trying to determine the problem) replaced an ignition coil. It ran good until this incident. This is most definitely a safety concern as it happens unexpectedly with no warning at all.

Air BagsCrash
Filed Jan 18, 2023CO

I was in a t-bone accident involving my 2017 Jeep Renegade Trailhawk. The accident was severe enough to yield the vehicle undrivable and insurance has tentatively declared it a total loss (claim not yet finalized). I had a passenger in the front seat at the time of the accident and we were both surprised that no airbags were deployed in the accident. We were wearing seatbelts and fortunately the only injuries sustained were bruising, but without seatbelts injuries would have been far worse. The Jeep was purchased with approximately 25K miles on the odometer, had only one previous owner, and had no record of accidents, damage, deployed airbags, or recalls. At time of the accident, the odometer had around 54K miles, there were no warning lamps or messages, had still not been in any prior accidents, had been regularly maintained, and exhibited no symptoms or problems. Photos of damage attached.

Fuel System, Other › Delivery › Fuel Pump
Filed Jan 13, 20234,000 milesDE

The contact owns a 2017 Jeep Renegade. The contact stated that while driving at various speeds, the vehicle would stall without warning. The contact mentioned that when the failure occurred, the contact would coast to the side of the roadway to avoid a crash. The vehicle was taken to the dealer who diagnosed that the fuel pump modulator failed and needed to be replaced. The dealer had replaced the part on two occasions. In the last occurrence, the vehicle was towed to a certified mechanic who diagnosed the same part failed and completed the repair however the failure persisted. The failure occurred a total of 4 times. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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