WHEN VEHICLE IS STATIONARY IDLE ENGINE JERKS. WHEN VEHICLE IS MOVING AND ACCELERATING THE JERKING IS PERSISTENT.
2017 Jeep Renegade complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
VEHICLE TURNS OFF WHILE DRIVING. *DT*JB
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT ACCELERATE PAST 35 MPH. WHEN THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH NORMANDIN CHRYSLER JEEP DODGE RAM FIAT (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 266-9500). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,602.
THE TRUNK POP OPEN IF YOU HAVE ANYTHING TO CLOSE TO IT. AFTER STARTING THE CAR THEN DRIVING THE CAR WILL STALL IN THE MIDDLE OF THE ROAD. YOU HAVE TO PUT THE CAR IN PARK. AND GIVE IT A FEW MINS. THEN TRY TO RESTART THE CAR. THEN YOU CAN GO. IF YOU HIT THE RADIO BUTTONS TO FAST IT WILL TURN THE VOLUME ALL THE WAY UP AND WILL BE STUCK THERE TILL YOU TURN OFF THE CAR AND RESET THE RADIO.
SEATBELT RECEIVER IS DEFECTIVE. PROBLEM HAS BEEN DIAGNOSED AT DEALERSHIP. REPLACEMENT PART HAS BEEN ORDERED MULTIPLE TIMES. DEALERSHIP WAS SENT WRONG PART IN THE CORRECT BOX; REPLACEMENT PART ORDERED. DEALERSHIP WAS SENT DEFECTIVE PART; REPLACEMENT PART ORDERED. PROBLEM STILL HAS NOT BEEN REMEDIED. THE SEATBELT CANNOT BE PUT INTO THE BUCKLE AS SOMETHING IN THE RECEIVER IS BLOCKING ACCESS.
2017 JEEP RENEGADE WITH 42,000 MILES HAS FAULTY IGNITION COILS, CAUSING THE VEHICLE TO MISFIRE, AND STALL WHILE DRIVING. AFTER OUR JEEP RENEGADE STARTED RUNNING ROUGH AND MISFIRING, I STARTED RESEARCHING POSSIBLE ISSUES. SHORTLY AFTER THIS THE CHECK ENGINE LIGHT INDICATED A PROBLEM, WHICH DISABLED THE 4 WHEEL DRIVE IN THE VEHICLE DURING A SNOWSTORM HERE. UPON PULLING THE CEL CODE, WE FOUND A MISFIRE IN CYLINDER 2 AND REPLACED THE SPARK PLUGS AS THIS IS A TYPICAL SOLUTION TO MINOR IGNITION ISSUES. UPON REPLACEMENT, I NOTICED ONE PLUG WAS BADLY FOULED AND CORRODED WITH ANOTHER HAVING SLIGHT FOULING. AFTER REPLACEMENT OF THE SPARK PLUGS, THE VEHICLE ACTED OK FOR ABOUT AN HOUR THEN STARTED MISFIRING AGAIN. WE SWAPPED THE 2 AND 4 COIL WITH EACH OTHER RESULTING IN THE MISFIRE MOVING TO CYLINDER 4. THIS LEXUS TO REPLACE THE IGNITION COILS SOLVING THE ISSUE. THIS VEHICLE HAS LESS THAN 50,000 MILES ON IT, AND UPON FURTHER RESEARCH WE ARE FINDING THIS IS A COMMON PROBLEM WITH THE RENEGADE IGNITION COILS FAILING PREMATURELY CAUSING THE VEHICLE TO MISFIRE AND STALL. THIS IS A POTENTIAL LIFE THREATENING ISSUE BECAUSE IF THE VEHICLE STALLS WHILE DRIVING COULD VERY LIKELY CAUSE ACCIDENTS. ADDITIONALLY THE FAILURE OF THE 4WD WITH ACEL PUTS THE DRIVER AT FURTHER RISK OF BEING STUCK OR CAUSING A WRECK WHEN THE VEHICLE DOES NOT PERFORM AS EXPECTED.
IN MOTION UPON DECEL/ACCEL AT A STOP SIGN AND THEN TO PROCEED, THE ENGINE DIES. YOU HAVE TO PUT CAR IN PARK AND RE-CRANK, THEN TRY TO PROCEED. NO LOW OIL INDICATOR LIGHTS CAME ON FOR ANY WARNING THAT MY ENGINE WAS LOW ON OIL OR THAT MY ENGINE WOULD DO AN AUTOMATIC SHUTDOWN TO SAVE THE ENGINE. I WAS 2000 MILES OVER MY RECOMMENDED OIL CHANGE (I OWN THIS MISTAKE) AND WAS TOLD THE OIL WAS FOUND TO LOW AND THAT THIS PARTICULAR ENGINE WAS MADE TO SHUT DOWN TO SAVE IT FROM BURNING UP. HOWEVER, NO WARNINGS, NO INDICATOR LIGHTS, JUST A SHUTOFF OF THE POWER TO VEHICLE UPON SLOWING TO STOP AND/OR RE-ACCELERATE. TROUBLE TO THINK I WOULD GET IN AN ACCIDENT BECAUSE I DID NOT KNOW MY OIL WAS TOO LOW AND SHOULD BE LOOKED AT. SO, MAJOR DEAL.... I HAD THE OIL CHANGED AND THE DEALER TOLD ME IT WAS THE TYPE OF 2.4 LT ENGINE THAT WAS USING IN THIS PARTICULAR JEEP MODEL. I GET THAT, BUT NO INDICATOR LIGHT IS TROUBLESOME. TOOK IT ON MONDAY THE 11TH TO JEEP DEALER IN CARTERSVILLE, GA.
CONCERNED ABOUT JEEP'S INABILITY TO ADDRESS THIS PROBLEM. HAVE SAFETY CONCERNS WHEN PULLING TRAILER . JEEP RECOMMENDED USING E85 FUEL WHICH IS NOT AVAILABLE IN MY AREA. VEHICLE UNABLE TO PERFORM AS REPRESENTED.
THE VEHICLE HAS SHUT OFF ON 3 DIFFERENT OCCASIONS WHILE DRIVING IN THE CITY. THE VEHICLE ENGINE STOPS AND THE CAR HAS TO BE GUIDED OFF THE STREET IF SAFE. AT LEAST ONCE THE VEHICLE STOPPED WHILE DRIVING AND HAD TO BE SHUT OFF AND THEN RESTARTED. THIS HAS HAPPENED THREE TIMES, TWICE BEFORE THE RECALL. IT WAS TAKEN TO THE DEALERSHIP AND THEY DIAGNOSED A "SOFTWARE" PROBLEM. IT HAS HAPPENED AGAIN SINCE FINDING OUT ABOUT THE RECALL AFTER THE ORIGINAL "FIX". THE VEHICLE IS AT THE DEALERSHIP CURRENTLY BUT THERE IS NO RECALL PART YET FOR THIS PROBLEM.
ALL MAINTENANCE DONE TO VEHICLE AT RECOMMENDED/REQUIRED TIMEFRAMES. AFTER MY 2ND OIL CHANGE WHILE DRIVING THE CAR STALLED WITH NO INDICATORS ON DASH ON A MAIN ROAD WITH A SPEED LIMIT OF 45MPH, CAR DID NOT RE-START UNTIL 2ND OR 3RD ATTEMPT. THIS WAS THE 1ST TIME THIS HAD HAPPENED. ABOUT 1 WEEK LATER WHILE DRIVING DOWNHILL TURNING ONTO A FLAT ROAD THE CAR STALLED AGAIN STARTING BACK UP ON THE FIRST TRY. WHILE DRIVING THE SAME DAY THE CAR STALLED 2 MORE TIMES. AT NO POINT WERE ANY INDICATORS LIT SHOWING ANY PROBLEM. I BROUGHT THE VEHICLE TO A JEEP DEALERSHIP AND EXPLAINED THE PROBLEM, AFTER EXPLAINING THE TIME IT STALLED GOING DOWN HILL HE CHECKED THE OIL AND FOUND IT EMPTY. THE MANUAL STATES CHANGING THE OIL WHEN THE WARNING LIGHT IS LIT, ONCE A YEAR OR 10,000 MILES. I HAVE HAD THE OIL CHANGED BY PROFESSIONALS IN OUR BEFORE 5,000 MILES. AT THE TIME I BROUGHT THE VEHICLE TO THE DEALERSHIP AND DISCOVERED IT HAD NO OIL I WAS STILL UNDER THE 5,000 MILE RANGE TO HAVE THE OIL REPLACED. THE TECHNICIAN INFORMED ME THAT THE OIL HAD PROBABLY BURNED UP AND CHANGED THE OIL AND FILTER. MONTHS LATER WHEN PULLING OUT ONTO A MAIN ROAD THE VEHICLE AGAIN STALKED WITH NO WARNING LIGHTS ON THE DASH, THANKFULLY THE CAR STARTED ON THE FIRST ATTEMPT AS A TRACTOR TRAILER WAS COMING UP BEHIND ME. I IMMEDIATELY BROUGHT THE CAR BACK TO THE JEEP DEALER AND WAS INFORMED IT WOULD BE A FEW HOURS ADD I HAD NOT SCHEDULED AN APPOINTMENT. AFTER EXPLAINING MY ISSUE THE TECHNICIAN CHECKED MY OIL FINDING IT EMPTY,
IT FEELS LIKE MY CAR IS RUNNING OUT OF GAS WHILE IDLING AND WHEN APPLY GAS, I HAVE A HALF A TANK OF GAS.
CAR SUDDENLY ACCELERATES OR DECELERATES IN ALL DRIVING CONDITIONS. CITY AND HIGHWAY DRIVING SITUATIONS
AFTER A FEW MONTHS OF USE THE BRAKE ROTORS HAD DEEP SCORING AND WERE REPLACED BY THE DEALER. AT LESS THAN A YEAR THE BRAKE ROTORS AND PADS SCORN AGAIN AND NOW THE VEHICLE PULLS TO ONE SIDE WHEN THE BRAKES ARE APPLIED HARD.
THE MALFUNCTION INDICATOR LAMPS ILLUMINATE AT INCORRECT TIMES. ENGINE STALL. IT STOPS AND GOES BACK AND FORTH WHEN GAS IS PRESSED. THE BACKUP CAMERA BLANKS OUT AND GOES BLUE OR THE PICTURE IS NOT THERE AT ALI OR EXTREMELY FUZZY.
STEERING LOCK UP. ON TWO OCCASIONS WE'VE HAD THE STEERING LOCK UP ON OUR 2017 JEEP RENEGADE TRAIL HAWK. FORTUNATELY, ONE HAPPENED AT A STOP SIGN AND THE OTHER OCCURRED WHEN WE DROPPED THE VEHICLE OFF AT THE DEALER FOR REPAIR. WHEN THE STEERING LOCKED UP, OUR JEEP WAS ALSO EXPERIENCING ILLUMINATION OF MULTIPLE MALFUNCTION INDICATOR LIGHTS. THERE IS A SAFETY RECALL (T50 / NHTSA 17V-485) THAT SPECIFICALLY ADDRESSES THE MALFUNCTIONING INDICATOR LIGHTS IN THE 2017 RENEGADE. HOWEVER, IT ONLY APPLIES TO RENEGADES BUILT FROM 9 JUN 2017 THROUGH 18 JUL 2017. UNFORTUNATELY, OUR VEHICLE WAS BUILT OUTSIDE OF THIS WINDOW AND THE SERVICE MANAGER WILL NOT REPROGRAM THE INSTRUMENT PANEL CLUSTER UNLESS IT IS IN THE VIP AS AN OPEN RECALL FOR THIS SPECIFIC RENEGADE. I HAVE CALLED JEEP CUSTOMER CARE TWICE ON THIS ISSUE AND WE STILL HAVE NO RESOLUTION.
I HAVE A 2017 JEEP RENEGADE. THERE IS A MASSIVE RECALL ON THEM DUE TO THE CAR SHUTTING OFF DUE TO FUEL PUMP AND OIL SENSOR ISSUES. I HAVE HAD THE VEHICLE SHUT OFF ON ME IN INTERSECTIONS AND ON THE HIGHWAY AND IS VERY UNSAFE TO DRIVE. I CONTACTED CHRYSTLER AND THEY SAID THAT THEY ARE NOT FIXING THIS RECALL UNTIL AFTER THE 1ST QUARTER IS OVER DUE TO PART AND FUNDING ISSUES. THEY REFUSE TO HELP ME WITH THIS ISSUE. I CANNOT DRIVE THIS VEHICLE DUE TO UNSAFE CONDITIONS.
MY CALL STALL IN HIGHWAY EVERY TIME
ABOUT A WEEK AGO MY JEEP RENEGADE STARTED STALLING IN THE MIDDLE OF DRIVING ON THE ROAD, IT ALSO STRUGGLES A LITTLE TO START BACK UP AFTER SAID STALLING. I AM VERY CONCERNED ABOUT THIS SAFETY ISSUE SINCE I HAVE A 4 YEAR OLD CHILD AND SHE WAS PRESENT IN THE VEHICLE ON TWO OCCASIONS WHEN THE STALLING HAPPEN. IT IS ABSOLUTELY A HAZARD TO BE ON THE ROAD WITH THIS TYPE OF PROBLEM..LIFE THREATENING!
ON 4 OCCASIONS NOW SINCE OWNING MY JEEP RENEGADE THE VEHICLE WILL JERK, CHECK ENHINE LIGHT COMES ON, AND THE VEHICLE WILL LOCK IN 3RD GEAR. I TRY TO SWITCH TO MANUAL SHIFT AND WILL NOT SHIFT. I PURCHASED THIS VEHICLE WITH 50 MILES, AND NOW OVER 28,000 MILES WITH REOCCURRING PROBLEMS. ON INSTANCE THE VEHICLE LIGHT WARNING COMES ON INDICATING ALL OF THE LIGHTS ARE OUT IN THE VEHICLE, AND THE LIGHT BUILD INDICATOR WILL REMAIN FOR A SHORT PERIOD OF TIME, AND CUT OFF. THE DEALERSHIP HAS REPLACED THE TRANSMISSION COMPUTER ON THE FIRST INSTANCE, REPLACED THE BSM ON THE SECOND OCCASION, AND SINCE THEN 2 SOFTWARE UPDATES. THIS VEHICLE IS DEFECTIVE IN SOME WAY AND FCA NEEDS TO ADDRESS THESE ONGOING ISSUES THAT ARE A HUGE SAFETY CONCERN.
AS DRIVING OUT OF THE DEALERSHIP I COULD HEAR THE BRAKES SQUEAKING. MY FIRST THOUGHT WAS SINCE IT WAS A BRAND NEW CAR, MAYBE THE BRAKES NEED TO BE BROKEN IN. ALTHOUGH, NOW HAVING OVER 20K MILES, THE BRAKE SQUEAK HAS GOTTEN WORSE OVER TIME CAUSING MY ROTORS TO BECOME DAMAGED WITH DEEP GROOVES. THE CAR ALSO JERKS WHEN SHIFTING FROM 2ND TO 3RD. IT IS EMBARRASSING, ESPECIALLY WHEN PASSENGERS IN THE VEHICLE, FOR MY BRAND NEW, BARELY A YEAR OLD, CAR TO BE JERKING SO ROUGHLY. IF YOU ARE EXPERIENCING THIS SAME PROBLEM OR SOMETHING SIMILAR, PLEASE SPEAK UP SO THIS PROBLEM CAN BE RESOLVED. THERE ARE OTHERS WITH THE SAME COMPLAINT BUT HAVE NOT SPOKEN UP, NOW IS THE TIME. DONT WAIT!
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART TO RECEIVE AN APPOINTMENT FROM AN AUTHORIZED DEALER WITHIN A REASONABLE TIME FRAME. THE CONTACT STATED THAT THERE WAS A LOSS OF FUEL PRESSURE, THE VEHICLE FAILED TO ACCELERATE, AND THE VEHICLE JERKED ABNORMALLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WOULD NOT EXCEED 40 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED ACCELERATING CAR STARTED LUNGING FORWARD AND LOSES POWER. VEHICLE HAS PROBLEMS SHIFTING AND CATCHING SPEED. *JB
MY CAR HAS A RECALL ON IT AND CHYSTER NO LONGER HAVE THE PART NOR KNOW WHEN THEY CAN GET IT I WORRYED ABOUT MY SAFETY AND FEEL IF THEY CAN'T REPLACE IT I ETHIER NEED ANOTHER CAR OR THEY JUST TAKE THIS ONE BACK THE CAR DON'T LAST ON GAS IT'S RUNNING DIFFERENT AND I FEEL ANY LONGER THIS RECALL MIGHT EFFECT SOMETHING ELSE
TAKATA RECALL - TOOK VEHICLE IN FOR SERVICE 12/10/18, TOOK A TRIP TO YOSEMITE ON 12/25/18 BEFORE LEAVING HOME MY HUSBAND CHECKED MY OIL AND I WAS HALF WAY DOWN MY OIL STICK. HOW IS THAT POSSIBLE WHEN I JUST TOOK MY CAR IN FOR SERVICE? I WAS MAYBE A LITTLE MORE THEN 1000 MILES. NO OIL LIGHT CAME ON. THIS IS THE SECOND TIME, THE FIRST TIME I WAS WAY LESS THAN MY OIL CHANGE MILEAGE WE WAS HEADING TO LA AND HALF WAY THERE MY CAR STARTED STALLING WE PULLED OVER AND CHECKED THE OIL WHEN THE CAR COOLED OFF AND MY HUSBAND NOTICE I HAD NO OIL IT WAS AT THE BOTTOM LINE ON MY OIL STICK. WE HAD TO RUSH TO GET OIL FOR MY CAR. NO OIL LIGHT CAME ON, THANK GOD WE MADE IT SAFELY TO NAPA TO PURCHASE OIL.
MY CAR HAS CUT OFF WITH OUT NOTICE WHILE DRIVING ON HIGHWAY THREE TIMES, ALWAYS AT LEAST A 1,000 MILES BEFORE MY NEXT OIL CHANGE . I CAN NOT MAKE IT 3.000 WITHOUT HAVING TO GET AN OIL CHANGE
I PURCHASED MY CAR BACK IN MAY OF 2018 AND HAVE NOTICED INCONSISTENCIES WITH MY FUEL CONSUMPTION AS WELL AS A STRANGE KICKING FEELING WHEN DRIVING AT TIMES. I RECEIVED A NOTICE IN THE MAIL IN DECEMBER SHORTLY AFTER GOING IN FOR SOME MAINTENANCE WHICH DETAILED THE UNDERLYING ISSUE. IT SAID THAT THE CURRENT FUEL PUMP MODULE ON THIS CAR IS PRONE TO CAVITATION AND THAT THE SPONTANEOUS LOSS OF FUEL MAY RESULT IN A "SUDDEN LOSS OF MOTIVE POWER, WHICH MAY CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING." I CALLED THE NUMBER PROVIDED ON THE NOTICE AND WAS AGAIN INFORMED THAT THERE ARE NO PARTS AVAILABLE CURRENTLY TO REMEDY THIS ISSUE. THE CALL CENTER REP ALSO INDICATED THAT THE ISSUE WAS MADE PUBLIC IN OCTOBER. WHEN I ASKED IF THERE WAS ANY TIMEFRAME FOR HOW LONG IT MIGHT TAKE FOR THE NEEDED PART TO MATERIALIZE, I WAS TOLD THAT THERE WAS "NONE AT THIS TIME." I AM VERY DISAPPOINTED THAT THE MANUFACTURER WOULD PRODUCE CARS WITH SUCH A GLARING PROBLEM THEN NOT OFFER ANY SPECIFIC REMEDIES OR SOLUTIONS FOR THE PEOPLE DRIVING THEM. THEY RECOGNIZE THE PART HAS TO BE REPLACED BUT THIS IS OBVIOUSLY NOT A PRIORITY FOR THEM AS THEY HAVE NOT PROVIDED A SOLUTION FOR MONTHS NOW. THE ONLY SOLUTION I HAVE BEEN OFFERED WAS TO BE REIMBURSED FOR SELECT DAMAGE TO THE VEHICLE THAT MAY OCCUR AFTER THE FACT. I BELIEVE THAT IS BLATANT IRRESPONSIBILITY ON THE PART OF THE MANUFACTURER AND WOULD LIKE THIS PART MADE AVAILABLE AS SOON AS POSSIBLE AS I AM NOW IN A POSITION THAT I CAN NO LONGER RELIABLY TRAVEL IN THE
MY CAR JUST ABOUT STALLED BUT IT KEPT GOING. BUT THEN IT GOT STUCK IN THIRD GEAR. I DRIVE ALL THE WAY TO THE DEALERSHIP. THEY SAID THEY NEVER HEARD BOUT THIS PROBLEM. WELL I JUST BOUGHT THE VEHICLE IN 2018 FEBRUARY.
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING 35 MPH, THE CONTACT SHIFTED GEARS AND THE TRANSMISSION SEIZED. SHORTLY AFTER, THE VEHICLE STALLED AND "SHIFT TO DESIRED GEAR" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TO BE TOWED TO ONTARIO CHRYSLER JEEP DODGE (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097) FOR DIAGNOSTIC TESTING. WHEN THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER IN THE PAST, HE WAS INFORMED THAT THERE WERE NO FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,355.
FUEL PUMP RECALL: MAY CAUSE CAR TO STALL AND RESULT IN A CRASH. EVERY TIME I TURN MY CAR ON, IT IS OVERLY LOUD AND WHEN I'M DRIVING YOU CAN HEAR GUZZLINGN NOISES. NO INSPECTION WAS OFFERED ON MY CAR. MY CAR WAS BOUGHT AT A JEEP DEALERSHIP 2 DAYS PRIOR TO THIS RECALL WHICH WAS OVER 2 MONTHS AGO. REACHED OUT TO THE FCA AND THEY GOT ME IN CONTACT WITH DEALERSHIPS WHO DID NOT HAVE THE PARTS READILY AVAILABLE AND COULD NOT GIVE ME AN ETA. I INSISTED THAT I HAVE TWO SMALL CHILDREN AND I DID NOT FEEL COMFORTABLE DRIVING AROUND A VEHICLE THAT COULD AT ANY TIME CAUSE A CRASH BECAUSE OF A DEFECTED PART. I WAS TOLD IT WAS A ONE IN A MILLION CHANCE THAT THIS COULD HAPPEN, WHICH OBVIOUSLY IS NOT THE CASE IF A RECALL WAS ISSUED. I WAS TOLD I WOULD RECEIVE A CALL BACK FROM THE DEALERSHIP ON MONDAY AND HAD TO CALL BACK TWO DAYS LATER BECAUSE I HAD NOT HEARD BACK. I MADE AN APPOINTMENT TO GO IN, AND WHEN I WENT IN THE SALES MANAGER TOLD ME THAT THE FCA HADN'T RELEASED THE PART FOR A RECALL THAT'S OVER TWO MONTHS OLD AND THEIR HANDS WERE TIED UNTIL THE PART COMES IN. I WAS TOLD THAT IF I TRADED IN THE CAR I WAS LOOKING AT A HUGE NEGATIVE EQUITY I WOULD BE PAYING FOR A CAR I HAD, AGAIN, BOUGHT TWO MONTHS PRIOR. I WAS NOT ADVISED ON THE BUY BACK OPTION, BUT JUST TOLD I WOULD HAVE TO TAKE MY CHANCES UNTIL THE PART CAME IN.
I WAS HEARING A NOISE WHEN I BRAKE SO I TOOK MY CAR TO THE DEALER TO HAVE THE FRONT BRAKES LOOKED AT. I WAS TOLD THAT THE FRONT ROTORS NEEDED TO BE REPLACED. I WAS SHOCKED BECAUSE THE CAR IS 11 MONTHS OLD WITH 19,152 MILES THERE IS NO WAY THAT I SHOULD NEED TO HAVE MY ROTORS AND BRAKES REPLACED. I RESEARCHED AND FOUND THAT THIS MODEL IS KNOWN TO HAVE BRAKE PAD ISSUES WHICH CAUSES THE ROTORS TO HAVE GROOVES. IT IS UNACCEPTABLE THAT I SHOULD HAVE TO REPLACE BRAKES THIS SOON.
MY VEHICLE STARTED TO SHUT OFF WITHOUT WARNING ON 3 OCCASIONS. I CHECKED MY OIL AND I SAW THAT IT WAS RUNNING LOW SO I PUT 2 QUARTS OF OIL IN ON THURSDAY 12/13/18. I CHECKED AND THE OIL STICK AND THE LEVEL WAS AT THE MEDIUM LEVEL ON THE STICK. I TOOK MY CAR TO THE DEALER 12/17/18 TO HAVE IT LOOKED AT. I WAS TOLD THAT I HAD NO OIL IN MY CAR WHICH WAS IMPOSSIBLE SINCE I HAD JUST PUT OIL IN THE CAR. THE DEALER RECOMMENDED THAT I DRIVE 500 MILES AND THEN COME BACK FOR AN OIL CONSUMPTION TEST.
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY RESPOND WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO WINDWARD CHRYSLER (46177 KAHUHIPA ST, KANEOHE, HI) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER DESCRIBED THE MATTER AS NORMAL DRIVING CHARACTERISTICS OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10.
INCORRECT SOFTWARE COMBINATION/FMVSS 101 IF THE MALFUNCTION INDICATOR LAMPS ILLUMINATE AT INCORRECT TIMES, THE DRIVER MAY BE UNAWARE WHEN A TRUE MALFUNCTION OCCURS, INCREASING THE RISK OF A CRASH. THE DISPLAY IS SHOWING THAT DRL LIGHTS, LEFT TURN SIGNAL, RIGHT TURN SIGNAL, AND BRAKE LIGHTS ARE OUT BUT THEY ARE NOT OUT, THERE IS ALREADY A RECALL OUT ON THE 2017 JEEP RENEGADE BUT THEIR IS NOT ONE FOR MY VIN NUMBER BUT THE SAME PROBLEM EXIST IN MY JEEP. NHTSA CAMPAIGN NUMBER: 17V485000
MY VEHICLE STALLED WHILE IN MOTION MULTIPLE TIMES.. SHORTLY AFTER STARTING MY VEHICLE AND DRIVING DOWN THE STREET OR OUT OF A PARKING LOT. THE VEHICLE WOULD STALL AND THE DASH WOULD TELL ME TO PLACE VEHICLE IN PARK BUT THE BREAK PEDAL WOULD LOCK UP NOT ALLOWING ME TO SWITCH FROM DRIVE TO PARK. EACH TIME FOR NO MORE THAN 5 MINS BEFORE FINALLY ALLOWING ME TO SWITCH GEARS AND RESTART THE VEHICLE AND CONTINUE DRIVING.
BODY CONTROL MODULE WAS REPLACED AT 5000 MILES. TWO WEEKS AFTER THE BCM REPLACEMENT, THE RADIO SYSTEM FROZE TWICE IN ONE WEEK. TWO WEEKS LATER, OIL PRESSURE LIGHT CAME ON THEN WENT OFF IMMEDIATELY AFTER. AT 6100 MILES, CAR STALLED AT AROUND 35MPH, WARNING LIGHTS STATED THAT THE VEHICLE MUST BE STOPPED IN ORDER TO SWITCH GEARS. THE CAR WAS IN DRIVE AND IS AN AUTOMATIC. AFTER THIS WARNING, THE ENGINE SHUT OFF, ENGINE LIGHT CAME ON AS WELL AS THE ETC LIGHT. TURNED THE VEHICLE OFF, THEN RESTARTED SEVERAL TIMES, WITH THE SAME RESULT. ENGINE WOULD NOT TURN OVER, THEN AFTER ABOUT 15 SECONDS, WOULD TURN ON WITH THE SAME WARNING LIGHTS. WAS ABLE TO RESTART AND DRIVE ABOUT 100 FT, ENGINE SPUTTERING AND LOW POWER, COULD NOT GET ENOUGH SPEED BEFORE STALLING AGAIN. AFTER RESTARTING AGAIN, WARNING LIGHTS DID NOT COME ON AND VEHICLE DROVE ALMOST NORMALLY FOR SEVERAL MILES AT LOW RPM, SOME HESITATION WHEN ACCELERATING.
AROUND 40000 MILES, THE CAR BEGAN MAKING A RATTLING NOISE UNDER THE HOOD AND A BURNING SMELL WAS NOTICED. SHORTLY THEREAFTER, THE CHECK ENGINE LIGHT CAME ON. WE TOOK IT TO OUR MECHANIC AND THE CODE INDICATED THAT THE RADIATOR FAN HAD FAILED, MAKING THE CAR UNSAFE TO DRIVE. I FIND IT HIGHLY INDICATIVE OF A FAULTY AND DANGEROUS PART FOR A RADIATOR FAN TO FAIL SO QUICKLY. THE LARGE NUMBER OF COMPLAINTS FOR THE SAME ISSUE CONFIRMED THIS, THE PART WAS DEFECTIVE AND IS REPLACED BY JEEP WITH A BETTER ONE, BUT AT THE COST OF THE OWNER. I FIND THIS HIGHLY NEGLIGENT, JEEP SHOULD BE REPLACING THIS PART FOR FREE AD PART OF A RECALL, AS THEY CLEARLY KNOW IT WAS AN INFERIOR PART.
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE ALSO MADE A RATTLING NOISE AND THE TEMPERATURE GAUGE ILLUMINATED. THE VEHICLE WAS TAKEN TO KINGS CHRYSLER DODGE JEEP RAM (513-683-3000, LOCATED AT 4486 KINGS WATER DR, CINCINNATI, OH 45249) WHERE IT WAS DIAGNOSED THAT THE COOLING FAN FAILED. THE DEALER ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,300.
MY CAR HAS STALLED TWO DAYS IN A ROW AT THE SAME SPOT. IN THE MORNING IT REFLECTS THAT I HAVE LOW OIL PRESSURE BUT THEN THE WARNING GOES AWAY IMMEDIATELY. AFTER WORK, I WAS ABLE TO DRIVE FOR A 0.5 MILES BEFORE IT STALLED AFTER THE SAME TURN. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T DO ANYTHING BECAUSE MY WARNING LIGHTS AREN'T GOING OFF. THEY TOPPED MY CAR OFF WITH OIL EVEN THOUGH I JUST GOT AN OIL CHANGE 2 MONTHS AGO. THIS HAS NEVER HAPPENED BEFORE AND AM REGRETTING MY DECISION OF GETTING A JEEP.
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN ALARMING AMOUNT OF OIL. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT SIMILAR VEHICLES EXPERIENCED AN OIL PUMP HOUSING CRACK IN THE BALANCE SHAFT MODULE. THE CONTACT SCHEDULED AN APPOINTMENT WITH RIVER FRONT CHRYSLER DODGE JEEP RAM (200 HANSEN BLVD, NORTH AURORA, IL 60542, (630) 907-1700) FOR DIAGNOSTIC TESTING, EVEN AFTER THEY STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS STILL UNDER WARRANTY. THE MANUFACTURER PROVIDED THE CONTACT WITH A NUMBER TO A DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 950.
MY DAUGHTER WAS DRIVING WITH 4 PASSENGERS ON INTERSTATE 83 IN PENNSYLVANIA WHEN SHE HEARD A LOUD CLUNK, THE ENGINE LIGHT CAME ON AND SHE HAD LOST MOST ABILITY TO STEER. SHE FORTUNATELY WAS ABLE TO GET THE CAR TO STOP ON THE SIDE.THANK GOD EVERYONE WAS SAFE - THIS COULD HAVE ENDED TERRIBLY. ACCORDING TO THE MECHANIC AND WHAT WE KNOW SO FAR, THE BCM WENT BAD AND THEY ARE REPLACING (UNDER WARRANTY). THE VEHICLE IS A 2017 AND HAS APPROXIMATELY 17,000 MILES ON IT. HOW DOES SOMETHING LIKE THIS HAPPEN. WE PURCHASED THE VEHICLE BECAUSE IT SEEMED LIKE A RELIABLE, SAFE OPTION. THIS WHOLE THING COULD HAVE ENDED DIFFERENTLY. YOU CANNOT BE TRAVELING ON A HIGHWAY AND ALL THE SUDDEN HAVE YOUR CAR STOP RUNNING. CHRYSLER MAY WANT TO DIG A LITTLE FURTHER AND SEE IF IT IS A RECALL ISSUE.
CAR WAS RUNNING FINE UNTIL WE STOPPED TO GET A LITTLE MORE GAS AT A CIRCLE K GAS STATION. WE HAD ABOUT A 4TH OF A TANK LEFT AND ADDED $10 OF 87YR GAS IN AND IMMEDIATELY AFTER WE GOT BACK ON TO THE ROAD THE ENGINE STARTED BUCKING AND LURCHING LIKE IT WAS TRYING TO DIE ON US. IT DID THAT THE WHOLE WAY DRIVING HOME FOR 2 MORE HRS. THEN THE NEXT DAY (TODAY) IT WAS DOING THE SAME THING BUT NOW THE CHECK ENGINE LIGHT CAME ON. WE HAVE A PRETTY GOOD SNOW STORM THAT HIT US TODAY AND WE WANTED TO SWITCH THE 4WD TO SNOW BUT THE LOCK LIGHT WON'T COME ON AND IT DOESN'T LET YOU CHANGE TO SNOW MODE ANYMORE. MY HUSBAND THOUGHT MAYBE WE JUST GOT SOME BAD GAS AND DECIDED TO PUT A BOTTLE OF HEET IN THE GAS TANK TO SEE IF IT REMOVE ANY WATER IN THE TANK BUT IT IS STILL ACTING JUST AS BAD AND THE CHECK ENGINE LIGHT IS STILL ON.
DAUGHTER WAS DRIVING ON NORTH DAKOTA STATE HIGHWAY 9, 2 MILES EAST OF KENSIL NORTH DAKOTA WHEN A LARGE BUCK DEER, ESTIMATED AT 200 LBS., JUMPED INTO THE ROADWAY, SHE HIT THE DEER SQUARE IN THE FRONT OF THE VEHICLE, ESTIMATED SPEED WAS 52 MILES PER HOUR, FRONT DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. SHE HIT HER HEAD ON THE STEERING WHEEL.THE VEHICLE IS A TOTAL LOSS. THE QUESTION IS WHY THE AIR BAGS DID NOT DEPLOY. COULD HAVE BEEN MORE SERIOUS INJURIES, THEN WHAT SHE OBTAINED. *DT*JB
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT EVERY MONTH A QUARTER OF OIL NEEDED TO BE ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO NYLE MAXWELL CHRYSLER DODGE JEEP RAM OF AUSTIN (13401 RANCH RD 620 N, AUSTIN, TX 78717, (512) 518-1097) WHERE THEY STATED THAT THEY WOULD HAVE TO DO AN OIL CONSUMPTION TEST. THE CONTACT MENTIONED THAT THE DEALER PUT MORE OIL IN THE VEHICLE BUT NOT SURE IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN UPDATED 12/11/18*JB
HOOD OPENS WITHOUT ME OPENING IT. IT HAPPENED 3 TIMES SO FAR. ONE TIME IT HAPPENED ON THE PARKWAY BUT IT HAS THE SAFETY SO IT DOESN'T SWING UP. THE SHIFTING SHIFTED SO HARD IT MADE A CLUCKEN NOISE I THOUGHT THE TRANSMISSION WENT. THAT HAPPENED TWICE. THE CAR ONLY HAS 20,000 MILES AND THE TRANS SOUNDS LIKE IT'S STARTING TO GO. I WAS DRIVING BOTH TIMES.
RANDOM LIGHTS COME ON SAYING HEADLIGHT/TAIL LIGHTS/TURN SIGNALS ARE OUT, EVEN THOUGH THEY ARE NOT. HAS BEEN TO LOCAL BODY SHOP X 3 AND JEEP DEALER WHERE PURCHASED X 2 AND HAD 2 BULBS REPLACED BUT PROBLEM KEEPS RECURRING. HAS OCCURRED UPON STARTING THE CAR OR WHILE DRIVING. BEGAN AFTER A BODY REPAIR FROM A MINOR FENDER BENDER ACCIDENT
WHILE DRIVING MY VEHICLE JERKS AND LUNGES FORWARD WHEN SHIFTING GEARS. AS I AM DRIVING I WILL HEAR A LOUD CLUNK NOISE, WHICH THEN RESULTS IN MY ENGINE STALLING OUT. IT HAS HAPPENED WHILE DRIVING ON THE HIGHWAY. I'VE NOTICED IT HAPPENS WHEN I MUST ACCELERATE QUICKLY OR WHEN I RELEASE THE GAS PEDAL. ON THE PANEL SOON AFTER THE CLUNK A MESSAGE APPEARS STATING THAT THE CAR MUST BE SHIFTED TO PARK IN ORDER TO DRIVE. I AM AFRAID TO DRIVE MY CAR AS I PURCHASED IT TO ENSURE THE SAFETY OF MY SON. IT HAS BEEN A NIGHTMARE EACH TIME I ATTEMPT TO DRIVE IT. DEALERSHIP SAYS IT'S NORMAL FOR 2.4L TRANSMISSIONS TO DO THIS, MAIN CAUSE IS LOW OIL. I HAVE FOUND THAT IT STILL HAPPENS AFTER A FRESH OIL CHANGE. THE CAR ONLY HAS 15,000 MILES ON IT. NO HARSH DRIVING HAS BEEN DONE. THIS ISSUE NEEDS TO BE FIXED. THIS ISSUE PUTS EVERY DRIVER ON THE ROAD AT THE SAME TIME AT RISK. THESE ENGINES ARE LEMONS.
WHILE DRIVING 80 MPH ON THE INTERSTATE THE CAR SUDDENLY STALLED. THE FUEL WAS OVER HALF FULL AND OIL WAS WITH NORMAL RANGES (CHECKED BEFORE TRIP). THIS IS THE 5 SUCH INSTANCE OF THIS HAPPENING BETWEEN ACCELERATING FROM A STOP LIGHTROOM DRIVING ON THE HIGHWAY. THE FIRST COUPLES TIMES DEALERSHIP TRIED TO SAY IT WAS THE VISCOSITY OF THE OIL CAUSED IT TO BE LOWER THAN THE CAR READ IT TO BE. AN OIL CHANGE WAS DONE. NOTHING ELSE. THIS TIME THE DEALERSHIP IS GOING TO REPLACE THE FUEL PUMP.
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING 30 MPH UPHILL, THE VEHICLE STALLED AND SEVERAL UNKNOWN WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF, ALL THE WARNING INDICATORS WENT AWAY. THE VEHICLE WAS TAKEN TO NAPLETON CLERMONT CHRYSLER/JEEP/DODGE (15859 FL-50, CLERMONT, FL 34711) AND THEY FOUND THAT THERE WAS NO OIL ON THE DIPSTICK. THE OIL WAS TOPPED OFF AND THE CONTACT WAS ADVISED TO RETURN FOR AN OIL CONSUMPTION TEST. THE VEHICLE WAS NOT REPAIRED. ALSO, IN JULY 2018, THE OIL PRESSURE AND SERVICE ENGINE SOON WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED WHILE TRAVELING UPHILL. FURTHERMORE, ON MARCH 24, 2018, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTAL POWER CONTROL AND TOTAL CONTROL MODULE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 34,800.
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LANDERS MCLARTY DODGE CHRYSLER JEEP RAM (6533 UNIVERSITY DR NW, HUNTSVILLE, AL 35806, 256-830-6450) WHERE IT WAS DIAGNOSED THAT AN UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35057431. THE FAILURE MILEAGE WAS 11,800. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHETHER THE VEHICLE WAS IN REVERSE OR AT A STOP LIGHT, IT BEGAN TO SHAKE WITHOUT WARNING. IN ADDITION, THE FRONT DRIVER SIDE WINDOW FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO BRAVO CHRYSLER DODGE JEEP RAM OF ALHAMBRA (LOCATED AT 1100 W MAIN ST, ALHAMBRA, CA 91801, (626) 283-52120) WHERE IT WAS DIAGNOSED THAT THE WINDOW TINT WAS THE CAUSE OF THE WINDOW FAILURE, AND THE OIL WAS AT AN UNSAFE LEVEL AND NEEDED TO BE CLEANED. AN OIL CONSUMPTION TEST WAS COMPLETED AND THE CONTACT WAS INFORMED THAT THE OIL WAS AT AN IMPROPER LEVEL. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 3,570.
WHILE DRIVING MY CAR MANY TIMES THE CAR STALLS OUT. I HAVE BROUGHT IT TO THE DEALERSHIP A NUMBER TIMES AND THEY STILL YET CAN NOT DIAGNOSE THE PROBLEM. BEFORE THE CAR STALLS OUT WHILE I'M DRIVING AT LOWER SPEEDS AS WELL AS ACCELERATING ON A HIGHWAY, A MESSAGE POPS UP AND SAYS VEHICLE NOT IN PARK AND THEN JERKS ME FORWARD AND COMPLETELY SHUTS OFF. IT ALSO STALLS GOING UPHILL AS WELL THEN THE DASH MESSAGE APPEARS TO COME ON AND SAYS PARK DISABLED PRESS BREAK PEDAL TO START ENGINE. I AM VERY UPSET AND THIS PROBLEM NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE FOR THE CONCERN OF MY OWN SAFETY AS WELL AS OTHERS. *DT UPDATED 10/18/18*JB *BF. UPDATED 11/01/18*JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Jeep Renegade → · Every Renegade year → · How the figures are calculated →