Owners filed 22 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
3
0
0
0
Suspension
3
0
0
0
Structure › Body
3
0
0
0
Air Bags
3
1
0
0
Visibility
2
0
0
0
Structure
2
0
0
0
Wheels
1
0
0
0
Vehicle Speed Control
1
0
0
0
Suspension › Front
1
0
0
0
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
1
0
0
0
1 safety recall
Part 573 reports
Equipment10E043000
Filed Sep 3, 2010294 vehiclesMarathon Seat Covers, Inc.
Defect. MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
Risk. AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
Remedy. MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
What owners reported
Newest filings
Unknown or Other
Filed Oct 30, 201830 milesNC
WHEN I TRAVEL AND I WANT ACCELERATION CAN'T DO BECAUSE TURNING OFF AND CAN'T MOVE THE CAR. BEFORE WAS AFTER 70 AND NOW AFTER 55 MPH.
Air Bags
Filed Nov 28, 201770,000 milesMI
SAFTY RECALL N01 / NHTSA 13V-233 AND S61 / NHTSA 16V-668 I TOOK MY 2010 JEEP PATRIOT IN FOR THE ABOVE FACTORY RECALLS ON 11/21/2017 TO YOUNG CHRYSLER DODGE JEEP RAM OF IONIA IN IONIA, MI AND WAS TOLD THAT THEY DIDN'T HAVE THE PARTS TO FIX THIS RECALL. I WAS TOLD I WOULD BE CONTACTED WHEN PARTS WERE AVAILABLE BUT NOT OFFERED A REPLACEMENT VEHICLE UNTIL THE REPAIRS ARE MADE. I FEEL THAT IS VERY UNSAFE TO DRIVE A VEHICLE THAT COULD HAVE THESE POSSIBLE LIFE THREATENING PROBLEMS.
Air Bags
Filed Aug 31, 2017NM
SEATBELT LIGHT IS CONSTANTLY ON
Power Train
Filed Jun 14, 201658,000 milesKS
WHILE DRIVING ON THE HIGHWAY FOR APPROXIMATELY AN HOUR, GOING FROM 65-75 MPH, AND OCCASIONALLY USING THE CRUISE CONTROL, THE TRANSMISSION OVERHEAT LIGHT TURNED ON. I SLOWED TO ABOUT 60 MPH AND EXITED AT THE NEXT OFF RAMP, WHICH WAS SLIGHTLY UPHILL. WHILE IN MOTION, THE VEHICLE LOST POWER. I USED THE REMAINING MOMENTUM TO PULL OVER TO THE SHOULDER AND TURNED OFF THE VEHICLE. I READ THE MANUAL, WHICH STATES TO LET THE TRANSMISSION COOL DOWN AND THEN CONTINUE DRIVING. I DID AS IT SAID AND CONTINUED TO MY DESTINATION WITHOUT THE WARNING LIGHT RETURNING, BUT THE CAR FELT SLUGGISH AND THE AUTOMATIC TRANSMISSION WAS SHIFTING ROUGHLY. I WAS NOT TOWING OR CARRYING ANYTHING IN THE CAR. THE CAR HAS ABOUT 58,000 MILES, IS SERVICED REGULARLY, AND HAS NOT HAD ANY PROBLEMS BEFORE THIS.
Unknown or Other
Filed Jun 10, 201526,515 milesIL
THE TIPM ON MY 2010 JEEP PATRIOT (26,515 MILES) WAS DIAGNOSED AS FAULTY RESULTING IN VARIOUS PROBLEMS WITH MY JEEP, INCLUDING THE TEMPERATURE GAUGE AND LIGHT POPPING ON, VEHICLE OVER HEATING AND AIR CONDITIONER NOT WORKING PROPERLY. VARIOUS MECHANICS SUGGESTED I ADDRESS THE PROBLEM WITH JEEP/CHRYSLER DIRECTLY AS THE TIPM BECOMING FAULTY ON A VEHICLE IS ALMOST UNHEARD OF. THIS FUSE BOX CONTROLS ALMOST EVERYTHING ON THE CAR. AFTER GOOGLING THE ISSUE TO GAIN MORE KNOWLEDGE, I WAS SHOCKED TO SEE THE AMOUNT OF COMPLAINTS REGARDING TIPM ISSUES AND CHRYSLER; INCLUDING A CURRENT LAWSUIT AGAINST CHRYSLER ADDRESSING THE ISSUE. WHEN I BROUGHT THE PROBLEM TO MY JEEP DEALERSHIP, I WAS TOLD THEY COULD NOT HELP ME AS THE CAR WAS PURCHASED PRE-OWNED WITH NO EXTENDED WARRANTY. I REACHED OUT TO CHRYSLER CUSTOMER SERVICE AND WAS TOLD VIA EMAIL "TIPMS DO GO OUT ON VEHICLES AND IT WOULD ONLY BE COVERED UNDER 3 YEARS/36,000 MILES ON WARRANTY. I WOULD NOT BE ABLE TO ASSIST YOU AT THIS TIME." SO, WHERE DO I GO FROM HERE? MY VEHICLE NEEDS TO BE FIXED AND I'M STUCK WITH A $1200 ESTIMATE (TIPM PART $800 PLUS LABOR). MY MECHANIC ORDERED THE PART AND CALLED ME TODAY TO SAY "IT IS ON BACK ORDER AS THIS PART IS IN HIGH DEMAND" I CANNOT BELIEVE JEEP CHRYSLER IS FAILING TO ADDRESS THIS ISSUE AMONG ITS FLEET OF CARS. CLEARLY THIS PROBLEM IS NOT A CHEROKEE OR DURANGO PROBLEM, IT IS A CHRYSLER PROBLEM. TAKE RESPONSIBILITY AND ISSUE A RECALL!
Structure › Body
Filed May 17, 201445,380 milesVA
AS I WAS DRIVING HOME FROM WORK IN A THUNDERSTORM AT 2AM ON THE HIGHWAY AT 65 MILES PER HOUR, THE DOME LIGHT BEGAN POURING WATER LIKE A WATERFALL ALL OVER ME, THE RADIO, THE SHIFTER, AND MY IPHONE WHICH WAS IN THE CUP HOLDER. THE NEXT DAY I CALLED THE LOCAL DEALER TO ENACT MY 5 YEAR 50,000 MILE WARRANTY AND SCHEDULE SERVICE. I WAS INFORMED THAT THEY DO NOT HAVE ANYONE AVAILABLE TO WORK ON MY LEAK UNTIL 3 WEEKS FROM NOW. ADDITIONALLY THE SERVICE IS NOT UNDER WARRANTY AS WINDOW SEALS ARE ONLY COVERED FOR 3 YEARS 35,000 MILES. MY CONCERN IS NOT ONLY ONE OF BAD CUSTOMER SERVICE FROM JEEP'S POINT OF VIEW, BUT ALSO SAFETY AS IT IS VERY DISTRACTING TO DRIVE WHILE BEING SOAKED WITH WATER. THE WATER COULD ALSO CAUSE OTHER DAMAGES TO THE VEHICLE WHICH COULD RESULT IN A CRASH OR FIRE. *JS
Suspension
Filed Oct 14, 201321,237 milesIL
AT 21,237 MILES, FRONT TIE RODS AND BALL JOINTS HAD TO BE REPLACED FOR A TOTAL OF $1500. AT THIS AMOUNT OF MILES, THIS IS COMPLETELY UNACCEPTABLE. AFTER SOME INTERNET RESEARCH, I DISCOVERED THAT THIS IS ON ONGOING PROBLEM IN JEEP PATRIOTS THAT HAS NOT BEEN ADDRESSED BY CHRYSLER. I WAS ACTUALLY TOLD THAT MY CAR WAS UNSAFE TO DRIVE WITHOUT THESE REPAIRS, AND I HAD BEEN DRIVING IT REGULARLY (WITHOUT ANY SYMPTOMS OF PROBLEMS) AND COULD HAVE BEEN KILLED IN A FIERY CRASH BECAUSE OF CHRYSLER'S NEGLECT. *TR
Wheels
Filed Jul 10, 201339,625 milesNJ
I HAD MY CAR IN TO REPAIR A FLAT TIRE AND THE MECHANIC REPORTED TO ME THAT ONE OF THE FRONT BALL JOINTS NEEDED TO BE REPAIRED ASAP. *TR
Visibility
Filed Feb 7, 201230,000 milesOR
WHEN I GET UP TO SPEEDS BETWEEN 50-60MPH, I FEEL OUTSIDE AIR COMING THROUGH THE STEERING WHEEL COLUMN. THIS WINTER IT'S BEEN EXTREMELY COLD AND I'M NEEDING TO MOVE MY HANDS TOWARDS THE TOP OF THE STEERING WHEEL TO AVOID THE COLD AIR LEAKING IN. WHEN I MAKE SHARP TURNS BETWEEN 25-45MPH, I GET MORE COLD AIR COMING IN AS IF I OPENED A WINDOW. I NEED TO CRANK UP THE HEAT IN ORDER TO AVOID GETTING COLD MYSELF. I AM FORCED TO HOLD THE STEERING WHEEL A CERTAIN WAY TO AVOID THE COLD AIR. I TOOK IT TO A DEALERSHIP WHO SAID OH IT'S THE WINDSHIELD, SO THEY REPLACED THAT. IN THE MEANTIME I DROVE A 2011 CALIBER HOME AND IT WAS EVEN WORSE, THERE WAS SO MUCH AIR LEAKING OUT FROM THE STEERING WHEEL AND THE SUN ROOF WAS LEAKING AIR AS WELL. I TOLD THIS TO THE MANAGER (JERK) [XXX] WHO SAID WELL THAT'S THE WAY THEY ARE MADE. WELL IT WASN'T THE WINDSHIELD, THE MANAGER [XXX] AT ROBERSON SAID THAT'S HOW THE VEHICLES ARE MADE. I REALLY THINK THIS IS FACTORY DEFECT, THERE SHOULD BE NO OUTSIDE AIR COMING INTO A 2010 JEEP PATRIOT AT HIGH RATE OF SPEED UNLESS A WINDOW IS OPEN. I AM VERY UPSET THAT I EVEN BOUGHT THIS JEEP, BECAUSE BOTTOM LINE SERVICE MEN ARE MEAN. WHEN I SAT AT ROBERSON WAITING FOR MY JEEP THERE WERE 3 OTHER WOMEN WAITING FOR THEIR VEHICLES AND THEY HAD COMPLAINTS. THIS IS A SAFETY ISSUE, BECAUSE I'M BEING FORCED TO HOLD THE STEERING WHEEL A CERTAIN WAY, CRANKING UP THE HEATER FULL BLAST TO COUNTER ACT THE COLD AIR LEAKING IN(CREATES A LOUD NOISE UNABLE TO HEAR TRAFFIC) AND MY THIGHS AR
Suspension
Filed Jan 27, 20129,700 milesTN
TL* THE CONTACT OWNS A 2010 JEEP PATRIOT. THE CONTACT STATED THE VEHICLE WAS BEING SERVICED FOR AN OIL CHANGE WHEN THEY STATED THE FRONT BALLS JOINTS ON BOTH WHEELS WERE LOOSE. THE BALL JOINTS WERE NOT LEAKING ANY FLUID. THE CONTACT STATED THE FAILURE WAS A MANUFACTURER'S DEFECT. THE FAILURE AND CURRENT MILEAGE WAS 9,700.
Air BagsCrash
Filed Jan 23, 2012OK
I WAS INVOLVED IN AN ACCIDENT WHERE I REAR-ENDED ANOTHER VEHICLE. I WAS GOING ABOUT 35 AND MY VEHICLE WAS IMBEDDED IN THE BUMPER OF THE OTHER VEHICLE. THE TOW TRUCK HAD TO PULL THE VEHICLES APART AND THERE IS ABOUT $7,500 IN DAMAGE TO MY VEHICLE. I HIT MY KNEE ON THE DASH AND HAD BRUISING FROM THE SEAT BELT. MY AIR BAGS DIDN'T DEPLOY WHICH HAS ME GREATLY CONCERNED. I HAD SOMEONE THAT WAS HIGHED BY CHRYSLER TO COME OUT AND INSPECT THE VEHICLE. CHRYLER SENT ME A LETTER THAT DUE TO THE DECELERATION THE AIR BAGS WERE NOT ACTIVATED. *TR
Structure › Body
Filed Sep 23, 201142,000 milesNJ
TL* THE CONTACT OWNS A 2010 JEEP PATRIOT FWD. THE CONTACT STATED THAT WATER PENETRATED THE VEHICLE THROUGH THE ROOF, DAMAGING THE OVERHEAD LIGHT AND THE DASHBOARD. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT TO HAVE A DEALER DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 42,000.
Structure
Filed Sep 20, 201110,000 milesTX
SUNROOF IS LEAKING INTO CABIN OF VEHICLE THROUGH DOME LIGHT. *TR
Visibility
Filed Aug 31, 20112,000 milesOH
TL* THE CONTACT OWNS A 2010 JEEP PATRIOT. THE CONTACT STATED THAT WHILE STOPPED, SNOW SLID ONTO THE WINDSHIELD AND COMPLETELY BLOCKED HIS FIELD OF VISION. THE WINDSHIELD WIPERS WERE NOT STRONG ENOUGH TO REMOVE THE SNOW FROM THE WINDSHIELD. THE CONTACT HAD TO EXIT THE VEHICLE AND MANUALLY REMOVE THE SNOW FROM THE WINDSHIELD IN ORDER TO REGAIN VISIBILITY. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS DURING SNOWY WEATHER CONDITIONS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 15,000.
Structure › Body
Filed Jun 14, 201114,000 milesCT
TL* THE CONTACT OWNS A 2010 JEEP PATRIOT FWD. THE CONTACT STATED THAT THERE WAS A WATER LEAKAGE WITHIN THE REAR TRUNK AREA. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR DIFFERENT OCCASIONS FOR REPAIRS HOWEVER, THE REMEDY FAILED TO CORRECT THE CONTINUOUS DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Unknown or Other
Filed May 18, 201112,000 milesNE
WHILE DRIVING DOWN THE INTERSTATE IN THE RAIN, WATER STARTED POURING THROUGH THE INTERIOR LIGHTS, BOTH FRONT AND BACK, WATER WAS EVEN COMING IN THROUGH THE AIR BAG POINTS. WATER GOT INTO THE RADIO/CD PLAYER/VENTS EVERYWHERE. I WAS SCARED, IT WAS HARD TO SEE AND AFTER SEVERAL MINUTES WAS ABLE TO GET TO THE SIDE OF THE ROAD (EXTREMELY HAZARDOUS), I WAS VERY LUCKY I DID NOT CRASH, AS IT WAS VERY HARD TO SEE. UPON INSPECTION AT THE DEALERSHIP IT WAS DISCOVERED A BULLETIN WAS OUT ON THE CAR FOR FRONT/REAR SUNROOF DRAIN SYSTEM FAILURE AND THE GASKET/SEAL ON THE SUNROOF FAILED. I HAVE ONLY HAD THE JEEP FOR 8-9 MONTHS.
Power Train › Automatic Transmission
Filed Nov 13, 20102,000 milesKS
THE JEEP PATRIOT HA S ACVT TRANSMISSION AND WHEN PULLING INTO TRAFFIC FROM A STOP THE VEHICLE HESITATES AND CRAWLS TO A START. I ALMOST GOT KILLED BECAUSE MY VEHICLE DIDN'T MOVE WHEN I NEEDED IT TO. THIS IS A VERY DANGEROUS CHARACTERISTIC AND THE MANUFACTURER SHOULD INFORM PROSPECTIVE OWNERS OF THIS SITUATION. SEARCH THE WEB AND YOU WILL FIND OTHER OWNERS EXPERIENCING THIS. *TR
Structure
Filed Sep 29, 20105,000 milesDE
TL*THE CONTACT OWNS A 2010 JEEP PATRIOT. THE CONTACT STATED THAT EVERYTIME IT RAINED, THE VEHICLE ACCUMULATED WATER ON THE INSIDE AND MOLD WAS FORMING. THE CONTACT STATED THAT THE WATER WAS GETTING INTO THE VEHICLE THROUGH THE INTERIOR LIGHTING IN THE REAR OF THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO THE LOCAL DEALERSHIP. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 21,810. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 12/23/10*LJ UPDATED 01/04/11*JB
Vehicle Speed Control
Filed Sep 8, 2010PR
2010 JEEP PATRIOT, PURCHASED MAY 2010, HAS CONSTANT NOISE UNDER THE FRONT LEFT SIDE OF THE VEHICLE; THE VEHICLE TURNS OFF WHILE IN MOTION. *TR
Suspension › Front
Filed Sep 8, 2010PR
2010 JEEP PATRIOT, PURCHASED MAY 2010. SINCE PURCHASED HAS BEEN TAKEN TO THE SERVICE DEPARTMENT 6 TIMES. VEHICLE HAS CONSTANT NOISE UNDER THE LEFT FRONT SIDE IN ADDITION, THE VEHICLE TURNS OFF WHILE IN MOTION. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 3, 2010. Source: NHTSA Office of Defects Investigation.