Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/9/14*CN THE RECALL WAS COMPLETED ON SEPTEMBER 23, 2014. UPDATED 01/08/15
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THAT MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
SINCE RECEIVING THE RECALL NOTIFICATION, I HAVE CONTACTED JEEP SEAVIEW SEVERAL TIMES TO GET THE POTENTIAL PROBLEM RESOLVED AND I AM BEING TOLD THAT ONLY LIMITED QUANTITIES HAVE BEEN SENT TO THE DEALERSHIP. I FIND THIS UNACCEPTABLE. IF THERE IS A RECALL THAT IS A PLANNED EVENT, SHOULDN'T THERE BE ENOUGH PARTS TO REPLACE DEFECTIVE ONES? AFTER ALL, YOU KNOW HOW MANY VEHICLES ARE AFFECTED AND IN WHAT AREAS OF THE COUNTRY YOU NEED REPLACEMENTS. WHAT'S THE DELAY? *TR
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECALL AND IT WAS NEVER REPAIRED YET AND WAS WONDER WHAT THE HOLD UP IS. *TR
MY 2007 JEEP LIBERTY WAS INCLUDED IN A RECALL CONCERNING THE POTENTIAL FOR FIRE IN CERTAIN REAR END COLLISIONS. I WAS NOTIFIED OVER A YEAR AGO (APPROXIMATELY NOVEMBER 2013) BY MAIL AND WAS INFORMED I WOULD BE CONTACTED AGAIN WHEN PARTS WERE AVAILABLE. APPROXIMATELY MAY 21, 2014 AT 7:32 AM, I CALLED THE NUMBER ON THE RECALL TO FIND OUT WHY THERE HAD BEEN NO FURTHER CONTACT. I WAS TOLD I WOULD BE CONTACTED NOM LATER THAN AUGUST 2014. ON SEPT 10, 2014, I CALLED THE NUMBER AGAIN ON THE ORIGINAL RECALL AND WAS FINALLY CONNECTED TO A DEALER. I MADE AN APPOINTMENT FOR 9/12/14 AT 2:00PM AS I WAS TOLD THE SERVICE DEPT. WAS WIDE OPEN. THE NEXT DAY I WAS CALLED BY THE DEALER TO INFORM ME THAT "THEY NEEDED TO RESCHEDULE". SO IT HAS BEEN OVER A YEAR SINCE THE NOTIFICATION OF A "SAFETY RECALL" AND NOTHING HAS BEEN DONE. *TR
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/22/14*CN UPDATED 10/29/14*CN UPDATED 7/15/2015*JS
ALL 4 OF MY WINDOWS HAVE FALLEN IN TO THE DOOR. EACH HAPPENED AT A DIFFERENT TIME. TWO WHILE I WAS DRIVING 75MPH DOWN THE HIGHWAY AND COULD NOT PULL OVER. THE COST TO REPAIR THE DEFECTIVE WINDOW MOTOR IS $450 EACH! APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THIS MODEL AND YEAR. I HAVE SEEN THOUSANDS OF COMPLAINTS ONLINE. I HAVE TEMPORARILY HELD THE WINDOWS UP WITH ZIP TIES. I AM VERY WORRIED ABOUT THE SAFETY OF THIS. NONE OF MY WINDOWS ROLL DOWN NOW! I HAVE BEEN IN A ROLL OVER ACCIDENT (IN A DIFFERENT VEHICLE) WHERE IT WAS NECESSARY FOR ME AND THE PASSENGER TO CRAWL OUT OF THE WINDOW TO EXIT THE CAR. THERE WOULD BE NO WAY FOR ME TO ESCAPE IF MY DOORS WERE DAMAGED. WHAT IS JEEP DOING ABOUT THIS OBVIOUS DEFECT? *TR
BOTH REAR WINDOW REGULATORS IN MY 2007 JEEP LIBERTY SPORT HAVE FAILED, AND I HAVE ONLY OWNED THIS JEEP FOR 5 MONTHS. *TR
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT MENTIONED THAT THE RECALL REPORT DATE WAS JUNE 19, 2013 AND THERE SHOULD BE A PART AVAILABLE BEFORE SEPTEMBER OF 2014. THE CONTACT STATED THAT THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT FUEL SPEWED OUT FROM THE FILLER NECK WHILE THE VEHICLE WAS BEING FUELED. AFTER CLOSING THE FUEL CAP, THE FUEL CAP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,151.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER ADVISED THE CONTACT TO CALL BACK IN A FEW WEEKS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I AM WRITING ABOUT THE WINDOW REGULATORS IN A 2007 JEEP LIBERTY. SEVERAL YEARS BACK, THERE WAS A RECALL, AND WITHIN THE TIME FRAME OF THAT RECALL, WE HAD 3 WINDOW REGULATORS GO BAD AND GET FIXED. WE JUST HAD THE 4TH WINDOW SLIDE DOWN AND NOW JEEP IS SAYING THE WARRANTY IS NO LONGER IN EFFECT AND THEY WILL NOT FIX IT. IT SHOULDN'T MATTER WHEN THE PROBLEM HAPPENED, A PROBLEM IS A PROBLEM AND IT SHOULDN'T HAVE TO HAPPEN WITHIN A CERTAIN TIME FRAME TO GET IT FIXED. *TR
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AFTER RECEIVING THE WARNING LETTER CONCERNING THE RECALL ON MY VEHICLE I DID GET A RESPONSE FROM CHRYSLER. WHICH READ (THE PARTS REQUIRED TO REMEDY THE SITUATION WERE NOT AVAILABLE). AND THEY WILL SEND ME A FOLLOW UP NOTICE WHEN TO BRING MY CAR IN FOR REPAIR. AFTER QUITE A LONG TIME I GET NOTICES FROM THEM TELLING ME TO COME IN AND PURCHASE A NEW CAR. THAT MAY HELP THEM SOLVE THE PROBLEM BUT IT DOES NOT HELP ME BECAUSE I CANNOT ALWAYS AFFORD TO USE NEW CAR PURCHASE TO SOLVE MY PROBLEMS. *TR
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED SHE WAS UNABLE TO CLOSE THE WINDOW AUTOMATICALLY. THE CONTACT MENTIONED THAT THE WINDOW GLASS FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TOA DEALER WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON OTHER WINDOWS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE HAD THE EXACT SAME PROBLEM AS NHTSA ID # 10615513. MY WINDOW WENT DOWN AND WOULDN'T GO BACK UP. WHEN I ORIGINALLY PURCHASED THIS VEHICLE, I HAD TAKEN IT BACK FOR A PROBLEM W/THAT WINDOW, BUT THEY SAID THEY FOUND NO PROBLEM. I ENDED UP HAVING TO GO PAY OUT OF POCKET FOR AN ENTIRE NEW WINDOW SYSTEM, SO I COULD GET THE WINDOW TO ROLL UP. I DO BELIEVE THIS SEEMS TO BE A RECURRING PROBLEM SINCE OTHERS HAVE COMPLAINED ALSO. *TR
PASSENGER WINDOW FELL INTO DOOR WHEN PASSENGER EXITED VEHICLE AND CLOSED DOOR. CAR WAS NOT TURNED ON AT THE TIME. CAR IS AT JEEP DEALERSHIP IN BATAVIA, OH FOR REPAIR. THIS IS THE 7TH TIME I HAVE HAD A WINDOW REGULATOR/ LIFT PLATE FAIL. SEVENTH!! CHRYSLER ISSUED AN EXTENDED WARRANTY IN 2010 FOR SELECT MODELS OF JEEP LIBERTY VEHICLES THAT EXPIRED IN MARCH 2014. I HAVE FILED A COMPLAINT WITH CHRYSLER. MY WINDOW ISSUES HAVE NOT BEEN RESOLVED! I AM EXHAUSTED FROM NOT ONLY FIGHTING WITH CHRYSLER ABOUT THESE DEFECTIVE PARTS, BUT ALSO FROM THE INCONVENIENCE OF HAVING THESE WINDOWS FAIL. I HAVE DRIVEN FOR HOURS IN THE RAIN WITH A WINDOW OPEN AND I HAVE DRIVEN FOR HOURS AT SUBZERO TEMPS ON AN EXPRESSWAY IN A BLIZZARD WITH A WINDOW OPEN. AND I HAVE HAD TO DRIVE AROUND WITH PLASTIC TAPED TO MY WINDOW (LOOKS HORRENDOUS) AND RISK HAVING PERSONAL AFFECTS STOLEN DUE TO MY INABILITY TO SECURE MY VEHICLE. I EXPECT TIRES AND BRAKES TO WEAR AND HOSE AND BELTS TO FAIL OVER TIME. I DO NOT EXPECT TO PAY TENS OF THOUSANDS OF DOLLARS FOR A VEHICLE THAT HAS FAULTY WINDOWS!! THERE SHOULD HAVE BEEN A RECALL ISSUED AND ALL THESE WINDOWS FIXED CORRECTLY INSTEAD OF MAKING OWNERS SPEND THOUSANDS IN REPAIR BILLS FIXING THE SAME [XXX] WINDOWS OVER AND OVER WITH MORE DEFECTIVE PARTS. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A SAFETY RECALL N46/NHTSA 13V-252 FROM THE NT AND MVSACT IN WHICH MY CHRYSLER DEALER WOULD INSTALL ON MY VEHICLE, AT NOT CHARGE TO ME, AN ORIGINAL EQUIPMENT MANUFACTURER TRAILER HITCH. TO DO SO, THE INSTRUCTIONS INDICATE THAT I WOULD RECEIVE A FOLLOW UP NOTE. SUCH NOTE NEVER ARRIVED, PREVENTING MY DEALER FROM TAKING FURTHER STEPS (THEY SAID THEY NEED THAT SECOND MAIL). I AM CONCERNED ABOUT MY SAFETY. PLEASE ADVISE. *TR
2007 JEEP LIBERTY. CONSUMER REQUESTS REIMBURSEMENT FOR BOTH THE PURCHASE AND THE INSTALLATION OF A TRAILER HITCH. *SMD THE CONSUMER STATED SHE DID NOT RECEIVE THE RECALL NOTICE, UNTIL AFTER THE PURCHASE AND INSTALLATION OF THE HITCH. THE CONSUMER REFERENCED RECALL # 13V252000. *JB
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. AFTER DRIVING THROUGH A CAR WASH, THE CONTACT NOTICED SMOKE EMITTING FROM THE BUMPER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND AN INSPECTOR TO ASSESS THE DAMAGE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
WHILE DRIVING TO MY DAUGHTER'S SCHOOL ON 08/08, I HEARD A LOUD POP WHILE TURNING ONTO A MAJOR SECONDARY ROAD. THE FRONT END ON PASSENGER SIDE DROPPED ON THE TIRE AND I LOST CONTROL OF THE VEHICLE (THE STEERING WHEEL GOT SHAKY AND WOBBLY) AND I WAS FIGHTING TO MAINTAIN CONTROL OF THE VEHICLE WHICH ALMOST COST ME TO FLIP OVER. I WAS ABLE TO BRING THE VEHICLE TO A STOP IN THE MEDIUM. IN ACCESSING THE DAMAGE, MY FRONT TIRE IS PARTIALLY FLAT, MY FRONT END BUMPER IS LAYING HEAVILY ON THE WHEEL ON THE RIGHT SIDE WHICH IS CAUSING THE TRUCK TO LEAN. THE VEHICLE WAS TOWED TO MY HOME WHERE THE TOW TRUCK DRIVER ASSESS THE BALL JOINT ON THE RIGHT SIDE HAD DISMANTLED. I'M AWARE THERE IS NO RECALL FOR THIS YEAR BUT FROM THE PREVIOUS YEARS, THERE HAS BEEN RECALLS FOR THE SAME PROBLEM EXPERIENCED BY OTHER JEEP DRIVERS. I IMPLORE YOU TO INVESTIGATE THIS PROBLEM BECAUSE I ALMOST LOST MY LIFE ON YESTERDAY AND COULD HAD POSSIBLY HURT OTHERS IN THE PROCESS. I QUITE SURE CHRYSLER INC HAS BEEN RECEIVING COMPLAINTS ABOUT THIS BUT HAS FAILED TO HELP CONSUMERS. BECAUSE OF THIS, I'M WITHOUT A VEHICLE AND HAVE TO FIND OTHER MEANS OF TRANSPORTATION. PLEASE INVESTIGATE THIS BEFORE SOME ONE LOSES HIS OR HER LIFE BEHIND THIS DEFECT. *TR
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD BANGING SOUND NEAR THE REAR SEATS IN THE VEHICLE. THE CONTACT DISCOVERED THAT THE REAR PASSENGER SIDE WINDOW HAD SUDDENLY DROPPED DOWN INTO THE DOOR PANEL. THE FAILURE PREVIOUSLY OCCURRED ON ALL FOUR SIDE WINDOWS FOR WHICH THE DEALER STATED THAT THE WINDOW LIFT PLATES AND/OR LIFT REGULATORS MALFUNCTIONED. THE WINDOWS WERE REPAIRED EACH TIME, BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE ON EIGHT SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 17,000.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER STATED WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 9/12/14*CN
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) BUT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
TL* THE CONTACT OWNS 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE DEALER STATED SEVERAL TIMES THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
JEEP SENT A VOLUNTARY RECALL LETTER IN APRIL OF 2013 ABOUT THE FUEL TANK POSSIBLY ERUPTING DURING A REAR END CRASH. I HAVE CONTACTED THE DEALER SEVERAL TIMES AND THEY STILL HAVE NO PARTS FOR THIS RECALL (15 MONTHS LATER). THE VERY LAST SENTENCE SAYS,".....WE ARE EXTREMELY CONCERNED ABOUT YOUR SAFETY." APPARENTLY, JEEP (CHRYSLER) IS NOT REAL CONCERNED. HOW MANY PEOPLE NEED TO DIE BEFORE SOMEONE MAKES THEM DO THE RIGHT THING? *TR
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY 4X4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
ON 3/19/13 THE REAR PASSENGER WINDOW DROPPED INTO THE DOOR FRAME WHILE THE VEHICLE WAS NOT MOVING, SITTING IN DRIVEWAY. VEHICLE REPAIRED UNDER 2006/2007 RECALL BY DEALER. ON 7/16/14 THE FRONT PASSENGER WINDOW DROPPED INTO THE DOOR-FRAME AND THE VEHICLE WAS SITTING THE DRIVEWAY AGAIN. THIS WAS REPORTED TO CHRYSLER CLAIMS AND THE AUGUST DODGE CHRYSLER JEEP DEALERSHIP AT 1201 GREENVILLE AVE, STAUNTON, VA 24401 (540)885-0875 ON 7/16/14. SPOKE TO JULIE, EMPLOYEE ID JE779 REFUSED CLAIM ON 7/16/14, BECAUSE OF MILEAGE. SHE WAS INFORMED THAT THE WINDOW WAS NEVER PROPERLY REPAIRED ON THE FORMER RECALL. ON BOTH OCCASIONS THE WINDOW COMPLETELY JUST FELL OUT ON ITS OWN, JUST SITTING IN THE DRIVEWAY. THIS IS A VERY SERIOUS SAFETY ISSUE AND WINDOWS DO NOT JUST FALL OUT. I AM REQUESTING THAT THIS MODIFICATION BE CORRECT AND COMPLETE AND REIMBURSED BY THE ABOVE DEALER WHICH DID NOT DO A COMPLETE REPAIR THE FIRST TIME. THIS VEHICLE HAS NEVER BEEN IN ANY ACCIDENT. CURRENTLY I HAVE HAD A RECALL FOR A RECALL ON THE FUEL TANK MODIFICATION AND THAT HAS NEVER BEEN DONE. I HAVE HAD THAT FOR MONTHS AND MONTHS AND THIS IS STILL PENDING. *JS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER AND MANUFACTURER WERE NOTIFIED SEVERAL TIMES; HOWEVER, THEY DID NOT HAVE THE PARTS AVAILABLE TO REPAIR THE VEHICLE AND COULD NOT PROVIDE AN ESTIMATED DATE OF ARRIVAL. THE DEALER COULD NOT REPAIR THE VEHICLE FOR EIGHT MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WINDOW WOULD NOT GO BACK UP. THE DEALER TOLD ME IT WAS THE WINDOW REGULATOR CABLE, IT BROKE, AND THE WINDOW REGULATOR WOULD HAVE TO BE REPLACE, BUT IT NOT COVERED BY WARRANTY. IT IS TAPED UP UNTIL I CAN A AFFORD THE REPLACEMENT $450 + LABOR. UNREAL. IT SHOULD BE COVERED. ITS THE FIRST TIME IT HAPPENED AND I HOPE THE LAST FOR ME. *TR
THE DRIVER SIDE SEAT BELT WITH NOT RETRACT PROPERLY. IT WAS REPLACE ONCE BY THE DEALER AT NO COST, BUT WHEN I BROUGHT IT IN THIS TIME THEY SAID ITS NOT COVERED AND I WOULD HAVE TO PAY TO GET IT FIXED. THE CAR HAS LOW MILEAGE ONE DRIVER. IT JUST SHOULD HAPPEN. JEEP STAND BEHIND HER VEHICLES, THIS IS A SAFETY ISSUE, THAT SHOULD BE COVERED FOR THE LIFE OF THE CAR. *TR
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
GAS TANK PROBLEM; EVERY TIME I FILLED THE TANK WHEN NUZZLE STOPS FILLING IT SHUT A LINE OF GASOLINE OUT TO THE POINT THAT IF YOU NOT KNOW WILL WET ALL YOUR CLOTHING. *TR
RECEIVED RECALL NOTICE N46 IN JUNE 2013. THE RECALL IS TO REMEDY FAULTY EXPOSURE OF THE FUEL TANK BY INSTALLING A TOWING HITCH TO THE VEHICLE. TO DATE, ONE YEAR AND ONE MONTH LATER, AFTER NUMEROUS CONTACTS TO THE LOCAL JEEP DEALERSHIP, MILLER'S CHRYSLER DODGE JEEP RAM, 48 KELLY ISLAND RD, MARTINSBURG, WV, 25401, THE RECALLED PART HAS YET TO BE INSTALLED. THIS IS AN UNACCEPTABLE AMOUNT OF TIME TO AWAIT A RECALL FOR A PROBLEM THAT COULD RESULT IN EXPLOSION OF THE FUEL TANK UPON IMPACT, AND FEEL CHRYSLER JEEP SHOULD BE HELD TO A HIGHER ACCOUNTABILITY AND MORE TIMELY RESOLUTION TO THIS PROBLEM. THANK YOU. *TR
2007 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED THE RECALL NOTICE FIVE MONTHS AGO. WHEN SHE CALLED THE DEALER, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE, AND THEY WOULD NOT PUT HER ON A LIST.
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. UPDATED 9/19/14*CN UPDATED 2/12/2015*JS
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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