Page 2 of 15 · complaints 51–100 of 703

2007 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Unknown or Other
Filed Jul 1, 2019145,000 milesMI

THE WINDOW REGULATOR HAS BROKEN ON 3/4 OF THE WINDOWS IN THE VEHICLE. ONE WAS REPLACED AT THE DEALERSHIP AT THE COST OF OVER $500 AND NOW THE 2 REAR WINDOWS HAVE BEEN AFFECTED. THERE ARE NUMEROUS FORUMS ONLINE STATING THAT THIS IS A PERSISTENT PROBLEM WITH THIS PARTICULAR MAKE AND MODEL OF VEHICLE.

Power TrainCrash1 injured
Filed Jul 1, 2019FL

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THEY LOST CONTROL OF THE VEHICLE AND WAS UNCERTAIN IF THE POWER TRAIN CONTROL MODULE CAUSED A MOMENTARY LOCK UP OF THE DRIVE WHEELS. THE VEHICLE FLIPPED MORE THAN 5 TIMES THROWING THE CONTACT FROM THE VEHICLE. THE CONTACT WAS TRANSPORTED BY AMBULANCE AND WAS UNCERTAIN OF THE EVENTS THAT TOOK PLACE DUE TO BEING UNCONSCIOUS DURING THE FAILURE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED FURTHER MEDICAL TREATMENT DUE TO HEAD AND BODILY INJURIES SUSTAINED FROM THE CRASH. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD BUT HAD NOT INSPECTED THE CAUSE OF THE CRASH. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Suspension
Filed Jun 19, 2019136,735 milesNC

THE LOWER BALL JOINT ON THE PASSENGER SIDE STEERING KNUCKLE SEPARATED. THE BALL JOINT REMAINED IN THE LOWER CONTROL AND GOUGED THE RIM. THE VEHICLE STEERING IS TOTALLY INOP AS IT IS RESTING ON THE TIRE. THE VEHICLE WAS IN MOTION ON A CITY STREET.

Structure › Body
Filed Jun 17, 20191,500 milesCA

AS YOU'RE ALL AWARE ABOUT THE CONSTANT AND PREDICTABLE WINDOW REGULATOR FAILURE ON PRETTY MUCH ALL JEEP LIBERTY'S CONTINUES TO THIS DAY. I REALIZE THE WARRANTY HAS BEEN EXTENDED AN ADDITIONAL SEVEN YEARS BUT THE REPLACEMENT PART HASN'T BEEN UPGRADED. MY JEEP HAS APPROXIMATELY 30,000 MILES ON IT AND THEY HAVE BEEN REPLACED OVER FIFTEEN TIMES. GRANTED THE WARRANTY PAID FOR ABOUT HALF OF THEM BUT I'M DISABLED AND LIVING ON SOCIAL SECURITY AND CAN'T AFFORD THIS DEFECT MUCH LONGER. I THOUGHT ABOUT SELLING IT BECAUSE IT'S OTHERWISE FLAWLESS HOWEVER, WORDS HAS GOTTEN AROUND AND THE RESALE I'M TOLD IS ABOUT 1,500 DOLLARS. AT THE MOMENT TWO OF MY WINDOWS ARE TAPED CLOSED. IF I HAD TO PAY FOR ALL THE REGULATORS THAT FAILED IT WOULD'VE COST APPROXIMATELY 9,000 DOLLARS. SINCE THE 7 YEAR EXTENSION HAS NOW EXPIRED I USUALLY HAVE TO REPLACE ONE ABOUT EVERY 3-4 MONTHS. AND, I ONLY PUT LESS THAN 1000 MILES A YEAR ON MINE. I MOST LIKELY WOULD HAVE TRADED IT IN FOR A NEW ONE BUT BECAUSE JEEP DECIDED THE MONEY THEY MADE WAS MORE IMPORTANT THAN CUSTOMER LOYALTY COUNT ME OUT AND THE MANY PEOPLE WHO ARE AWARE OF MY SITUATION FEEL THE SAME. I'M SURE YOU HEARD ABOUT THIS SEVERAL MILLION TIMES BY NOW MY COMPLAINT WILL BE TRANSFERRED TO YOUR SPAM MAIL FOLDER. DO AS YOU PLEASE AND ME AND EVERYONE WHO'S AWARE OF THIS WILL DO THE SAME.

Unknown or Other
Filed Jun 17, 201924,000 milesCA

I RECENTLY WROTE ABOUT MY WINDOW REGULATOR COMPLAINTS BUT OMITTED THE PROBABLY MOST IMPORTANT ISSUE. I KNOW OF SEVERAL INCIDENTS INVOLVING SHATTERED GLASS MAKING ITS WAY INTO THE CABIN OF THE VEHICLE. FORTUNATELY THIS HASN'T HAPPENED TO ME (YET) BECAUSE I WAS TRAVELING AT SLOWER SPEEDS. EVEN SO, COMING OUT TO YOUR VEHICLE WHILE ON VACATION AND FINDING THE WINDOW REGULATOR FAILED WHILE PARKED CERTAINLY RUINS YOUR DAY. ESPECIALLY IF IT'S EXTREMELY COLD OR HOT OUTSIDE.

Electrical System
Filed May 10, 2019163,000 milesNC

I WAS DRIVING DOWN THE ROAD WHEN THERE WAS A BAD POP SOUND LOUD SOUND I DIDN'T KNOW IF I HAD BEEN HIT BY SOMEBODY THROWING SOMETHING OR IF I'D ACTUALLY BEEN SHOT AT AND THEN THE WINDOW SLAMS DOWN IT JUST LITERALLY DISAPPEARS I WASN'T FOR SURE IF IT WAS SHATTERED WITH GLASS FLYING EVERYWHERE SO I HAD TO PULL INTO THE TURNING LANE . IT ALL HAPPENED SO FAST VERY FAST THIS IS MY 16 YEAR OLD DAUGHTER'S CAR HAD SHE BEEN DRIVING I FEEL LIKE WE WOULD HAVE BEEN TALKIN ABOUT DIFFERENT CIRCUMSTANCES BECAUSE I BARELY KEPT CONTROL OF THE CAR TO PULL IT TO THE CENTER LANE. NOT TO MENTION BOTH OF THE BACK WINDOWS WILL NOT ROLL UP OR DOWN THERE NOW TAPED WE HAVE OWNED THIS CAR MAY BE 3 MONTHS AT MOST. I JUST WENT TO THE REVIEWS AND YOU CAN LITERALLY READ FOR HOURS ON THE WINDOWS IN THE 2007 AND A FEW OTHER YEAR MODELS IN THE JEEP LIBERTYS IN A COUPLE OTHER MODELS WHERE THEIR WINDOWS LITERALLY DO THIS A LOT I CALLED JEEP TO SEE HOW MUCH IT WOULD COST TO FIX THEIR WANTING OUTRAGEOUS SOME OF MONEY KNOWING THERE'S AN ISSUE. I WAS SO UPSET I CALL JEEP CUSTOMER SERVICE TODAY THIS HAPPENED BECAUSE I COULD ONLY IMAGINE MY DAUGHTER BEING BEHIND THE WHEEL OF THAT STUPID JEEP AND I WAS VERY EMOTIONAL LIKE I SAID I BARELY MYSELF CONTROLLED THE JEEP WELL ENOUGH TO GET IT OFF THE ROAD THIS SHOULDN'T BE HAPPENING I ASKED HIM DOES IT TAKE SOMEONE TO DIE TO GET THINGS RECALLED BECAUSE LIKE I SAID YOU CAN LITERALLY READ ONLINE REVIEWS ABOUT THE LIBERTY 2007 FOR HOURS ABOUT THIS ISSUE AND THESE DON'T HAPPEN JU

Structure › Body
Filed Apr 8, 2019145,000 milesWV

LOST CONTROL OF BACK END OF VEHICLE , WHILE DRIVING HOME ON A CITY STREET. BROUGHT IT TO A MECHANIC, HE PUT IT ON LIFT AND THERE WAS EXTENSIVE CORROSION ON THE METAL ARMS HOLDING THE FRAME UP.

Suspension
Filed Apr 3, 2019108,300 milesMO

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A POPPING NOISE EMERGING FROM THE LOWER PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT ON THE PASSENGER SIDE FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,300.

Suspension
Filed Mar 13, 201997,000 milesNJ

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE BODY OF THE VEHICLE MADE ABNORMAL WHINING NOISES WHEN DRIVING OVER BUMPS IN THE ROAD. THE CONTACT NOTICED THAT THE LOWER FRAME AND CONTROL ARM WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL AND SHOULD BE TAKEN TO A DEALER. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 97,000. *BF. CONSUMER WAS TOLD BY THE REPAIR SHOP THE FRONT CROSS MEMBER SUB-FRAME WAS BROKEN. CAR MILES WERE UNDER 10,000 AND THE WAS OVER 10 YEARS OLDS. CONSUMER CALLED THE JEEP CORPORATE OFFUCE ON 3/13/19. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Electrical System
Filed Mar 12, 2019140,000 milesMI

THIS IS THE 3RD WINDOW LIFT PLATE ON OUR JEEP THAT WE HAVE HAD TO GET REPAIRED . THEY WANT TO CHARGE ME $550.00 TO REPLACE THIS ONE ALSO . THIS PROBLEM MAKES US NOT WANT TO OPEN ANY OF OUR WINDOWS, WHICH IS A MANUFACTURING DEFECT WHICH SHOULD BE UNDER A RECALL. THE TRACK IS PLASTIC AND IT BREAKS A LOT . I'VE HEARD MANY COMPLAINTS FROM UNSATISFIED JEEP OWNERS WITH THE SAME PROBLEM. WE WERE PARKED AND MY WIFE TRIED TO OPEN THE WINDOW AND IT SNAPPED AND THE POWER WINDOW WOULDN'T ROLL BACK BACK UP AND WE WERE STUCK WITH THE WINDOW HALF WAY UP AND IT WAS 5 DEGREES OUTSIDE...NOT FUN !!!!

Fuel/Propulsion System
Filed Mar 5, 2019TX

GASOLINE OVERFLOWS FROM GAS TANK WHEN ADDING ADDITIONAL GAS AT THE FUEL PUMP. THE FILLER/BREATHER TUBE ASSEMBLY AND GAS TANK WERE REPLACED BUT IT DIDN'T FIX THIS PROBLEM.

Air BagsCrash1 injured
Filed Mar 5, 2019180,000 milesFL

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 25 MPH IN A SCHOOL LANE, ANOTHER DRIVER PULLED OUT AND CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED WHIPLASH AND A MINOR CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT DROVE THE VEHICLE HOME AND THEN HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE FRONT LOWER CONTROL ARMS NEEDED TO BE REPLACED AND AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 180,000.

Steering
Filed Feb 27, 2019TN

BOUGHT FROM DEALER SAID FRONT AXLE WAS REPLACED BEFORE PURCHASING BUT I BELIEVE NOT TERRIABLE NOISE.

Suspension
Filed Feb 19, 2019TX

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE BALL JOINTS WERE FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Suspension
Filed Jan 31, 2019CA

I TOOK OUR VEHICLE TO CROWN DODGE, VENTURA CA. TO SATISFY THE TRAILER HITCH RECALL. I ALSO WANTED TO SATISFY NHTSA RECALL #18V-278 (REAR LOWER CONTROL ARMS). THE PARTS WEREN'T AVAILABLE AT THE TIME AND I WAS TOLD THEY WOULD CONTACT ME WITHIN 2 WEEKS TO RESCHEDULE THE REPAIR. THEY NEVER CONTACTED ME. WE HAVE MOVED SINCE AND THERE ARE NO DEALERS NEAR ME TO CONDUCT THE SAFETY REPAIR. HOW CAN I GET THIS REPAIR COMPLETED WITHOUT HAVING TO DRIVE TOO FAR? THE VEHICLE MAY NOT BE SAFE TO DRIVE. PLEASE ADVISE.

Suspension
Filed Jan 20, 2019110,000 milesCT

MY VEHICLE SHOULD BE INVOLVED IN RECALL U38 WITH REAR SUSPENSION CORROSION

EngineCrash
Filed Dec 31, 2018105,523 milesNC

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH UPHILL, THERE WAS A LOSS OF POWER AND VEHICLE CONTROL. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE SUSPENSION FAILED TO FUNCTION AND THE REAR OF THE VEHICLE SWAYED EXCESSIVELY. THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE BUMPER, HEADLIGHT, AND REAR QUARTER PANEL WERE DAMAGED. NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED; HOWEVER, A HIGHWAY PATROL AGENT INSPECTED THE VEHICLE. THE INSURANCE COMPANY WAS NOTIFIED. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). AUTOSTAR CHRYSLER DODGE JEEP RAM FIAT OF WAYNESVILLE (280 HYATT CREEK RD, WAYNESVILLE, NC 28786, (828) 452-2841) WAS CONTACTED. THE INSURANCE COMPANY HAD NOT YET INSPECTED THE VEHICLE. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 105,523. DYD

Suspension
Filed Dec 29, 2018140,000 milesTX

LOWER BALL JOINT BROKE FROM CORROSION. THIS IS RECALLED ON 02-06 MODELS BUT NOT 07. HOWEVER, MY JEEP WAS MANUFACTURED IN 2006. I WAS PULLING INTO MY DRIVEWAY AND FELT SOMETHING BREAK BELOW ME. AS I PULLED FURTHER IN I FELT A GRINDING NOISE. HAD I BEEN DRIVING FASTER I WOULD HAVE WRECKED MY CAR.

Traction Control System
Filed Nov 14, 2018121,261 milesMD

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND FAILED TO STEER PROPERLY. THE ELECTRONIC STABILITY CONTROL AND TRACTION CONTROL INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE DEALER (DARCARS CHRYSLER DODGE JEEP RAM OF NEW CARROLLTON, 8100 ANNAPOLIS RD, NEW CARROLLTON, MD 20784, (301) 459-6800) STATED THAT IT WOULD COST $180 TO DIAGNOSED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 121,261.

Electrical System
Filed Nov 1, 2018136,000 milesWA

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS AN INTERNAL FAILURE WITH THE WIRE BEING PINCHED CONCERNING A WIRE WITH THE OXYGEN SENSOR. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO INDICATED THAT THE PINCHED WIRE WAS THE FAILURE HOWEVER, THERE WAS NO SPECIFICATION OF WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER YET. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V036000 (ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE RELATED TO THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED YET. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

Service Brakes
Filed Sep 10, 2018174,500 milesMD

MY JEEP LIBERTY IS NOT LISTED FOR HAVING THE FOLLOW PROBLEMS ACCORDING TO THE VIN NUMBER. 1-ELECTRICAL SYSTEM 2-BRAKES - HYDRAULICS-ABS 3-TRACTION CONTROL THE JEEP BRAKE PEDAL WILL PULSATE THEN DROP TO THE FLOOR. THEN THE ABS AND TRACTION CONTROL LIGHT WILL COME ON.

Suspension
Filed Aug 29, 2018OR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER JEEP DODGE OF ROSEBURG (1600 NE AIRPORT RD, ROSEBURG, OR 97470, (541) 378-4945 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Suspension
Filed Aug 21, 2018TX

I CONTACTED SOUTH POINT DODGE IN AUSTIN, TX 2 MONTHS AGO ABOUT REPLACING THE REAR CONTROL ARMS DUE TO A RECALL. THEY SCHEDULED AN APPOINTMENT FOR THEM TO REPLACE THE PART. WHEN I ARRIVED, THEY TOLD ME NO ONE HAD ORDERED THE PART AND THAT THEY COULD NOT PROVIDE SERVICE. I CONFIRMED WITH THE MANAGER THAT THEY WOULD ORDER THE PART AND CALL ME BACK WHEN THEY COULD REPLACE IT. I HAVE NOT HEARD BACK IN 2 MONTHS. I CALLED TODAY AND THEY HAVE NOT ORDERED THE PART. I ASKED THEM AGAIN TO ORDER THE PART, BUT NOW THEY ARE ON BACKORDER. I AM CONCERNED THE REAR CONTROL ARM WILL FAIL WHILE I AM DRIVING. I HAVE DONE EVERYTHING I CAN TO GET IT REPLACED, BUT THE DEALERSHIP IS NOT PUTTING ANY IMPORTANCE ON THE RECALL. HERE IS THEIR CONTACT INFORMATION: 5210 S IH 35 FRONTAGE RD, AUSTIN, TX 78745 (512) 443-9333

Suspension › Front › Control Arm › Lower Arm
Filed Aug 10, 2018VA

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (FAIR OAKS CHANTILLY CHRYSLER JEEP DODGE RAM, 4170 AUTO PARK CIRCLE, CHANTILLY, VA 20151) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Suspension
Filed Aug 8, 2018211,252 milesNC

A SCRUBBING/SQUEAKING NOISE STARTED ON THE LEFT FRONT TIRE OF MY 2007 JEEP LIBERTY. I TOOK THE CAR TO MY MECHANIC AND IT WAS DIAGNOSED AS BEING THE CONTROL ARMS ON THE FRONT OF THE VEHICLE. THEN THE RECALL CAME OUT FOR THE REAR CONTROL ARMS. I TOOK THE CAR INTO THE DEALERSHIP TO HAVE THE REAR REPAIRED AND WAS ALSO TOLD BY THE DEALERSHIP THAT THE FRONT NEEDED TO BE REPLACED. WHILE LEAVING MY CAR FOR REPAIR ANOTHER LIBERTY CAME IN WITH THE LEFT FRONT WHEEL ASSEMBLY SEPARATED FROM THE CAR. THE CONTROL ARM HAD FRACTURED/BROKE. IF FAULTY PARTS WERE USED ON THE REAR IT WOULD SEEM THAT THE SAME MANUFACTURER WOULD BE USED TO SUPPLY THE FRONT PARTS. THE DEALERSHIP ALSO EXPLAINED THAT THEY HAD SEVERAL OF THE SAME MODEL COME IN WITH THE FRONT CONTROL ARM PROBLEMS

Air BagsCrash1 injured
Filed Jul 23, 2018232,002 milesUT

TL* THE CONTACT OWNED A 2007 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE DOOR AND CORNER PANEL OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE PASSENGER SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT CALLED A LOCAL DEALER (SAHARA MOTORS INC, 597 N HIGHWAY 6 DELTA, UT 84624, 435-864-4456) AND WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 233,002.

Unknown or Other
Filed Jul 19, 201897,000 milesID

AFTER CONTACTING THE 800# WAS REFERRED TO FINLAY JEEP IN POST FALLS IDAHO. AFTER CALLING THEM 2X IN 30 DAYS THEY HAVE SAID THE PARTS ARE ON BACK ORDER. DID NOT TAKE MY NUMBER OR INFO. TO GET ME ON A LIST FOR THE RECALL REPAIR. RECALL #U38/NHTSA. WHY IS THIS RECALL SEEMING TO NOT BE IMPORTANT?

Suspension
Filed Jul 18, 2018NV

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (PRESTIGE CHRYSLER JEEP DODGE, 6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149, 702-309-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Suspension
Filed Jul 16, 2018OR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE DEALER (HERMISTON CHRYSLER DODGE JEEP RAM, 81143 US-395, HERMISTON, OR 97838, (855) 241-0755) STATED THAT THE PART WAS UNAVAILABLE AND WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED AND UNABLE TO PROVIDE A REMEDY AND PART SUPPLY DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

Suspension
Filed Jul 2, 2018299,999 milesLA

TL* THE CONTACT OWNED A 2007 JEEP LIBERTY. WHILE DRIVING 10 MPH, THE RACK AND PINION BOLT FRACTURED. AS A RESULT, THE SUSPENSION AND FRONT DRIVER SIDE WHEEL SEPARATED AND BECAME STUCK IN THE WHEEL WELL. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 299,999. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Jul 2, 2018120,000 milesNV

CHECK ENGINE LIGHT REMAINS ILLUMINATED, TROUBLE CODE FOR EVAP SYSTEM LEAK. I HAVE PURCHASED 9 GAS CAPS, INCLUDING MOST FROM THE DEALER. SMOKE TEST HAS BEEN PERFORMED, CANNOT LOCATE PROBLEM. ALSO, INTERIOR LIGHTS FLICKER OCCASIONALLY WHILE DRIVING.

Structure › Body
Filed Jun 28, 2018130,000 milesNY

THIRD BRAKE LIGHT RUST, DUE TO POOR SEAL AND DESIGN. COST HUNDREDS OF DOLLARS IN REPAIRS, WHICH IS SILENT UNTIL THE LIGHT FALLS OUT AND DAMAGE IS BEYOND A SIMPLE REPAIR. I WAS ALERTED TO THIS BY THE AUTO BODY SHOP, THAT TOLD ME IT WAS COMMON IN JEEP LIBERTY, AND DID MY RESEARCH. WE ARE THE ONLY OWNERS, AND IT HAS GOOD SERVICE RECORDS. SPEND HALF OF IT'S TIME PARKED IN A GARAGE, WHY IS THIS A ISSUE. WHY ARE MANY JEEP OWNERS HAVING THIS ISSUE. JEEP IS BEING REPAIRED LIGHT FELL OUT, THEREFORE MAKING IT UNSAFE TO DRIVE. I WILL HAVE A BILL FOR REPAIR AT COMPLETION. MY HUSBAND WAS LEAVING OUR DRIVEWAY WHEN THE LIGHT WAS NOTICED HANGING, BEFORE IT COULD FALL OUT IN TRAFFIC.

Suspension
Filed Jun 15, 2018140,000 milesAZ

DRIVING DOWN THE HIGHWAY AND SUDDENLY I HAD LITTLE STEERING CONTROL AND IT FELT LIKE I BLEW A TIRE. PULLED TO THE SIDE OF THE HIGHWAY, AND SAW THAT MY TIRE WAS BLOWN AND MY RIM WAS DAMAGED BECAUSE THE BALL JOINT SNAPPED AND THE CONTROL ARM WENT THROUGH THE RIM. THIS WAS ON THE FRONT DRIVERS SIDE AND HAPPENEDED ABOUT 3 MONTHS AGO. A SIMILAR THING HAPPENED TODAY BUT IT AFFECTED THE FRONT PASSENGER SIDE.

Structure › Body
Filed May 17, 2018127,000 milesUT

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DOOR UNLATCHED AND LIFTED UP THE GLASS WINDOW. AS A RESULT, THE GATE OPENED AND DID NOT CLOSE. THE "GATE OPEN" INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

Structure › Body
Filed May 16, 2018127,000 milesUT

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR LIFTGATE AND THE REAR DOOR LATCH FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

Fuel/Propulsion System
Filed Mar 23, 2018139,000 milesMS

GASCAP FLASHING AND BINGING. HAVE PURCHASED 2 CAPS FOR LANDERS JEEP RESET THE ENGINE CODE AND IS STILL FLASHING AND BINGING. CAN SEE GAS VAPORS.

Power Train
Filed Mar 6, 2018107,813 milesCO

WENT TO MY MECHANIC A FEW WEEKS AGO AND HE TOLD ME THAT MY FRONT DRIVE SHAFT IS BROKEN. HE DID NOT SEE ANY PHYSICAL DAMAGE AS TO WHY IT BROKE. WHEN WE WERE RESEARCHING PRICES FOR DRIVE SHAFTS WE NOTICED THAT THERE WAS A RECALL ON IT IN 2013. WE PURCHASED THE VEHICLE IN FEB 2013 AND NEVER RECEIVED A RECALL NOTICE.

Exterior Lighting
Filed Feb 15, 2018145,000 milesOH

RUST AROUND THIRD BRAKE LIGHT CAUSED LIGHT HOUSING TO FALL OUT OF REAR HATCHBACK THUS CAUSING A SAFETY ISSUE.

Fuel/Propulsion System
Filed Feb 15, 2018VA

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE PUMPING FUEL INTO THE TANK'S FILLER NECK, THE FUEL LEAKED OUT WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

Engine
Filed Jan 13, 201838,000 milesNV

MISFIRE IN CYLINDER #4

Service Brakes
Filed Dec 22, 2017152,000 milesAZ

ANTIOCH BRAKE SYSTEM CONTROL MODULE SOFTWARE

Suspension
Filed Aug 21, 201771,000 milesGA

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE ENTIRE FRONT PASSENGER SIDE CONTROL ARM FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER (PARS CARS, LOCATED AT 6823 MT ZION BLVD, MORROW, GA 30260; (770) 357-6000) WHO STATED THAT THE FRAME WAS BENT AND NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Visibility/Wiper
Filed Aug 7, 201752,000 milesPA

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WINDOWS FAILED TO OPEN AND CLOSE. THE CONTACT CALLED A LOCAL DEALER (BERWICK DODGE LOCATED AT 1127 PINE ST BERWICK, PA 18603) WHERE IT WAS DIAGNOSED THAT THE WINDOWS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS ADVISED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 52,000. THE CONSUMER STATED THERE WAS AN ISSUE WITH THE POWER LIFT UNIT DUE TO A BROKEN PLASTIC CLIP THAT HELD THE WINDOW UP. THIS CAUSES THE WINDOW TO SLIP DOWN INTO THE INSIDE THE DOOR FRAME. UPDATED 09/05/2017*JS

Seat Belts
Filed Jul 11, 2017152,000 milesLA

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FAILED TO LOCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE CONTACT WAS ADVISED TO CALL NHTSA. THE FAILURE MILEAGE WAS 152,000. UPDATED 10/18/17*LJ THE CONTACT TOOK THE CAR TO THE DEALER AND FIXED THE SEATBELT. *TR

Suspension
Filed Jun 24, 201790,356 milesGA

WAS IN A PARKING LOT BACKING UP AND THE BALL JOINT BROKE IN HALF. HAD JUST BEEN GOING DOWN THE HIGHWAY @55 MPH.

Suspension
Filed Jun 12, 2017192,607 milesMS

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE FRONT WHEELS SEIZED AND A LOUD THUD NOISE WAS HEARD WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE BALL JOINT FRACTURED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER (MITCHELL CHRYSLER DODGE JEEP US HIGHWAY 45 ALTERNATE, WEST POINT, MS 39773) STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 192,607.

Suspension
Filed Jun 12, 201775,000 milesFL

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE OPERATING THE VEHICLE, THE FRONT DRIVER SIDE CONTROL ARM DISENGAGED FROM THE BALLS JOINTS AND CAUSED THE SUSPENSION TO FAIL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO FAULTY BALL JOINTS. THE VEHICLE WAS REPAIRED. PRIOR TO THE FAILURE, WHILE DRIVING OVER BUMPS IN THE ROAD, A LOUD BANGING NOISE WAS PRESENT COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT HEARD A BUMPING NOISE COMING FROM THE PASSENGER SIDE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 75,000.

Service Brakes
Filed May 15, 2017125 milesOH

WHEN STARTING UP MY CAR AFTER 4 DAYS OF NOT DRIVING, THE ABS, BRAKE & TRACTION SENSOR WARNING LIGHTS CONTINUELY STAY ON ONCE MY CAR IS STARTED AND MOVING, NHTSA RECALL REF#06V493000, STATES AND ABS CONTROL MODULE SOFWARE PROBLEM, MAY CAUSE LOSS OF VEHICLE CONTROL, NOT SURE WHAT MODEL THIS RECALL IS FOR, CONTACTED CRYSLER, AND RECEIVED NO ASSIST OR ADVICE, I DON'T KNOW IF I SHOULD BE DRIVING MY CAR OR NOT, I'M VERY CONCERNED

Electronic Stability Control (esc)
Filed May 5, 201765,000 milesVT

ENGINE LIGHT STAYS ON ALL THE TIME. ALSO ABS, TRACTION, EPS LIGHTS FLASH ON INTERMITTENTLY FOLLOWING A WARNING SOUND. THIS PANEL ISSUE CAN OCCUR UPON STARTING THE VEHICLE OR WHILE DRIVING ON BOTH INTERSTATE AND ON CITY ROADS. HAVE BROUGHT IT TO MY MECHANIC THREE TIMES NOW. MY MECHANIC HAS PLUGGED THE UNIT INTO THE DIAGNOSTIC SYSREM TO CHECK ERROR CODES AND IT REGISTERED FIVE RANDOM ERROR CODES SIMULTANEOUSLY WHICH HE FELT WERE UNRELATED TO THE IISSUE, NOR WAS IT POSSIBLE TO HAVE THOSE FIVE RELATED CODES ALL AT ONCE. HE SUSPECTED THAT IT WAS A PANEL MALFUNCTION AND WONDERED IF A RECALL HAD BEEN ISSUED THAT HE WAS UNAWARE OF. BUT HE WENT THROUGH THE PROCESS OF CHECKING CONNECTION AND CLEANING CONNECTIONS ANYWAY. HE SUGGESTED TO BRING IT BACK TO A JEEP MANUFACTURER FOR FURTHER EVALUATION IF IT RECURRED AGAIN, WHICH IT DID! FROM THE COMPLAINTS LISTED, IT SOUNDS LIKE JEEP DOES KNOW EITHER BUT THEY CONTINUE TO CHARGE CONSUMERS FOR REPAIRS THAT HAVE NOT SOLVED THE PROBLEM. OBVIOUSLY DRIVING THE VEHICLE IS NOT SAFE PER CUSTOMERS COMPLAINTS EITHER. PERHAPS SOMEONE IS WAITING FOR A TRAGEDY BEFORE ANY TYPE OF RECALL IS CONSIDERED WHICH IS SAD.

Fuel/Propulsion System
Filed Apr 25, 2017121,000 milesVA

EVERY TIME I FILL UP WITH GAS, THE FUEL OVERFLOWS AND SPILLS ONTO THE SIDE OF THE VEHICLE AND GROUND DESPITE USING THE AUTO SHUTOFF ON THE GAS PUMP.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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