2007 Jeep Liberty complaints

TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE PASSENGER SIDE REAR WINDOW FELL DOWN IN BETWEEN THE DOOR AND WILL NOT COME BACK UP. THIS PREVENTED THE DOOR FROM OPENING. THE DEALER STATED THAT THE DOOR WOULD NOT OPEN BECAUSE THE GLASS WAS LODGED BETWEEN THE DOOR. THE DEALER REPAIRED THE DOOR, BUT NOT THE WINDOW. THREE WEEKS LATER, THE REMAINING THREE WINDOWS FAILED AS WELL AND PREVENTED THE DOORS FROM OPENING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE WARRANTY ON THE WINDOWS WERE 35,000 MILES AND THE VEHICLE HAS 35,400 MILES. THE DEALER REPAIRED ALL OF THE DOORS FOR FREE, BUT WOULD NOT REPAIR THE WINDOWS. CURRENTLY, ALL OF THE WINDOWS ARE DOWN AND WILL COST $580 TO BE REPAIRED. THE FAILURE MILEAGE WAS 35,400.

VEHICLE HAS 25000 MILES AND HAS HAD FOUR POWER WINDOW REGULATORS BREAK, TWO OF WHICH WERE THE SAME WINDOW. VEHICLE TRANSMISSION ALSO SHIFTS VERY HARD BETWEEN 1700 AND 2100 RPM. REGULATORS WERE REPLACED ON WARRANTY, BUT I FEAR AFTER WARRANTY EXPIRES THIS WILL BE VERY EXPENSIVE. HAVE HAD NO LUCK GETTING TRANSMISSION FIXED, EVERYTIME I TAKE IT IN FOR REPAIRS, I'M TOLD THEY CAN'T FIND ANYTHING WRONG. *TR

REAR PASSENGER SIDE WINDOW SUDDENLY DROPPED OFF THE TRACK WHILE DRIVING. AN INFANT WAS IN A CAR SEAT ON THAT SIDE OF THE VEHICLE AND THIS COULD HAVE CAUSED DEBRIS TO ENTER VEHICLE. THIS IS THE FOURTH INCIDENT OF A POWER WINDOW SUDDENLY FALLING FOR THIS VEHICLE. DEALER STATES THAT WINDOW REGULATORS ARE POORLY DESIGNED. A REPLACEMENT DESIGN IS NOT AVAILABLE. *TR

DRIVERS SIDE AND PASSENGER SIDE ELECTRIC WINDOWS WOULD STALL AND DRAG WHILE BEING PUT UP. JEEP REPLACED PARTS AND FIXED THE ISSUE WITH NO CHARGE. MY JEEP IS NOT QUITE 2 YEARS OLD AND HAS 32,000 MILES. THE DRIVERS SIDE WINDOW HAS BEEN USED MORE (AS YOU CAN IMAGINE) AND IT HAS BEEN GETTING PROGRESSIVELY WORSE FOR 6 MONTHS OR SO. I ALSO HAD TO HAVE A TRANSMISSION REGULATOR PUT IN WHEN THE CAR WAS NEW. IT WAS SHIFTING ROUGH.... *TR

ALL OF MY POWER WINDOWS HAVE FALLEN INTO THE DOOR AT ONE POINT OR ANOTHER OVER THE PAST YEAR AND A HALF. JEEP HAS FIXED THIS ISSUE EACH TIME, BUT THEY FIX THE ISSUE WITH THE SAME PARTS THAT ARE DEFECTIVE SO IT IS INEVITABLE THAT IT WILL HAPPEN AGAIN. THIS IS CLEARLY FAULTY CRAFTSMANSHIP AND NEEDS TO BE RECALLED BY THE MANUFACTURER. *TR

VEHICLE PARKED AND UNOCCUPIED OVER 8 HOURS WHEN FIRE STARTED, NO PRIOR PROBLEMS WITH THE CAR. ROBIN SKLAR IS SUBMITTING CLAIM ON BEHALF OF THE OWNER DAWN GIBBS PURSUANT TO AN INSURANCE CLAIM. THE VEHICLE WAS TOTALED DUE TO THE FIRE. OUR FORENSICS EXPERT OPINES THE CAUSE WAS ELECTRICAL IN NATURE. WE ARE SEEKING RECOVERY DUE TO A POSSIBLE DEFECT. *TR

POWER WINDOWS FALLING DOWN IN OUR 2007 JEEP LIBERTY . WE HAD IT REPAIRED ONCE AND NOW THE WARRANTY IS RUN OUT . THIS COST 300 TO 400 DOLLARS TO REPAIR THAT WE JUST DON'T HAVE . WE HAVE THE WINDOW HELD UP BY TAPE & THAT IS JUST NOT SAFE . THIS PROBLEM IS ACROSS THE COUNTRY & CHRYSLER KNOWS THIS . WE NEED HELP . PLEASE RESEARCH JUST WHAT A PROBLEM THIS IS .... *TR

I HAVE HAD MY WINDOWS FALL AND NOT GO BACK UP 5 DIFFERENT TIMES SINCE I HAVE OWNED MY 2007 JEEP LIBERTY,NOV 2007. EVERY TIME I TAKE IT IN AND GET IT FIXED THE DEALER SAYS THEY HOPE THIS TIME WILL BE THE LAST. ONE TIME WHEN THE LEFT REAR WINDOW FELL THE DOOR WOULD NOT OPEN BECAUSE OF THE PRESSURE FROM THE BROKEN WINDOW MOTOR. THIS IS VERY DANGEROUS SINCE THE WINDOW WILL NOT STAY UP. THIS IS A SAFETY ISSUE. I ALSO HAVE SEVERAL STAINS ON MY STAIN RESISTANT SEATS FROM WATER, RAIN AND BOTTLED WATER WHICH IS NOT DIRTY. *TR

THE FRONT DRIVER WINDOW GOES UP CROOKED AND HAS TO BE LET DOWN AND UP SEVERAL TIMES TO MAKE IT GO UP CORRECTLY. THE POWER WINDOWS ON MY JEEP LIBERTY MADE A POP WHEN GOING UP AND THE WINDOW FAILED TO SHUT (BACK PASSENGER); I HAD TO MANUALLY LODGE IT UP. A FEW HOURS LATER THE RIGHT PASSENGER SIDE WINDOW DID THE SAME THING; HOWEVER, IT ALSO MADE THE DOOR UN-OPERABLE LOCKING MY CHILD IN WHICH REQUIRED HIM TO GO OUT THE OTHER DOOR. IF THERE HAD BEEN A WRECK MY CHILD COULD HAVE BEEN TRAPPED INSIDE. I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE PROBLEM STATING THE REGULATORS AND MOTORS NEEDED REPLACING. I ASKED THEM WHAT CAUSED THE DOOR TO LOCK AND THEY SAID THE CABLE PULLEY WHICH CONTROLS THE WINDOWS WRAPPED AROUND THE LOCKING MECHANISM AND FROZE THE DOOR. WELL A FEW MONTHS HAVE PASSED AND THE WINDOWS ARE ONCE AGAIN HAVING THE SAME PROBLEMS. I WAS TOLD IT WOULD COST SEVERAL HUNDRED DOLLARS TO FIX THESE ITEMS THOUGH THEY HAD PREVIOUSLY WORKED ON THEM. I HAVE RELOCATED FROM GA TO VA AND WOULD NOT HAVE THE SAME DEALER. WHEN THESE WINDOWS FALL WHILE DRIVING IT STARTLES YOU TO THE POINT OF PANIC BECAUSE THE REAR WINDOWS MAKES A FUNNY SOUND WHEN DOWN (THE WAY THE AIR CURRENT HITS THE CAR); WHICH CAN BE QUITE DISTRACTING. I HOPE YOU WILL DEAL WITH THIS PROBLEM SO IT DOESN'T CAUSE A SERIOUS PROBLEM WITH THOSE NOT EXPECTING IT. ANOTHER PROBLEM WHEN DRIVING IF YOU HIT THE GAS IT SOUNDS LIKE THE BACK END SLIPS AND WILL NOT GO OR WILL JUST JERK AND SLIP ON THE ROADWAY. *TR

LEFT SIDE POWER WINDOWS FALL TO FULL OPEN POSITION. THIS POSES A SAFETY HAZARD DRIVING WITH WINDOW FULL OPEN AT HIGHWAY SPEEDS. WON'T RETURN TO CLOSED WITH POWER WINDOW SWITCH. THIS HAS OCCURRED FOUR TIMES WITH EITHER DRIVERS WINDOW OR PASSENGER WINDOWS. REQUIRES REPLACEMENT OF POWER WINDOW REGULATOR AT DEALER. *TR

WINDOW REGULATORS ON MY JEEP LIBERTY REPEATEDLY FAILING. I'VE HAD TO HAVE THE REGULATORS REPAIRED FIVE TIMES ON A 2007 VEHICLE. WINDOWS FALL DOWN WHILE DRIVING IN THE VEHICLE AND WON'T ROLL BACK UP. I'VE CONTACTED LOCAL DEALERS AND THEY ARE ALSO FRUSTRATED AND SAID JEEP WON'T RECALL THE VEHICLES AND CREATE A PERMANENT FIX. I ALSO CONTACTED CHRYSLER CORPORATION AND THEY WERE NOT HELPFUL TO ME -- THEY SHIFTED FOCUS TO THE DEALER. ALSO, LIKE THE OTHER POST, MY CAR HAD WATER ON THE SEAT AND IT CREATED A PERMANENT BROWN STAIN. IT WAS BOTTLED WATER. THE SEATS ARE SUPPOSED TO BE STAIN RESISTANT AND THEY ARE NOT. CHRYSLER IS NOT STANDING BEHIND THEIR PRODUCTS, THE SEATS AND THE WINDOW REGULATORS ARE DEFECTIVE! *TR

2007 JEEP LIBERTY WITH SEVERAL TRANSMISSION ISSUES. CONSUMER STATES CHRYSLER NEVER GAVE A RESPONSE TO HIS LETTER AND WANTS THE LIFETIME WARRANTY EXTENDED SINCE CHRYSLER CHANGED IT 4 MONTHS AFTER HE PURCHASED VEHICLE AND A REPLACEMENT TRANSMISSION. *NJ THE CONSUMER STATED THE DEALER REPROGRAMMED THE ECU SEVERAL TIMES, REPLACED THE TORQUE CONVERTER TWICE, REPLACED THE PUMP, REPLACED THE VALVE BODY, CLEANED DEBRIS OUT OF THE PUMP, SERVICED THE CLUTCH, BUT THE TRANSMISSION STILL MADE A HORRIBLE NOISE PERIODICALLY. SINCE THE LAST ATTEMPT TO FIX THE PROBLEM, THE VEHICLE HAD A POOR THROTTLE RESPONSE. THE CONSUMER ALSO STATED IT WOULDN'T CREEP INTO GEAR LIKE A NORMAL AUTOMATIC TRANSMISSION; INSTEAD IT NEEDED SIGNIFICANT THROTTLE APPLICATION TO GET MOVING, THEN IT LUNGED. *JB

2007 JEEP LIBERTY 4X4, 3 WINDOWS HAVE BROKEN WITH THE OTHER SOUNDING LIKE IT WILL GO ANY TIME. WHEN THE FIRST WAS FIXED THE CHILD SAFETY LOCK WAS BROKEN AND CAN'T BE DISABLED. I ASKED THE SERVICE MANAGER TO CHECK ALL WINDOWS AFTER THE FIRST ONE BROKE BUT WAS TOLD THEY CAN ONLY DO ANYTHING IF IT IS ACTUALLY BROKEN. *TR

RE: 2007 JEEP LIBERTY - SENT YOU A CERTIFIED LETTER ON AUGUST 16. POST OFFICE SHOWS IT WAS DELIVERED ON AUGUST 20. NEVER RECEIVED THE RETURNED RECEIPT. WAS MAILED TO 400 - 7TH STREET IN WASHINGTON, DC. WAS THIS LETTER RECEIVED? HOW LONG IS THE PROCESSING BEFORE WE RECEIVE ANY RESPONSE? SHOULD I MAIL IT AGAIN TO 1200 NEW JERSEY AVENUE SE? PROBLEM: WITH THE DRIVER'S FOOT ON THE BRAKE AND THE VEHICLE IS STOPPING, THE ENGINE RACES AND THE CAR LURCHES FORWARD. IT REQUIRES BOTH FEET ON THE BRAKE FOR THE CAR TO STOP. IT HAS BEEN IN FOR SERVICE 4 TIMES AND THE DEALERSHIP CANNOT LOCATE THE PROBLEM. THE LETTER IS MORE DETAILED, 3 PAGES IN LENGTH. I WILL BE HAPPY TO RE-SEND IT IF YOU HAVE NOT RECEIVED IT. LOOKING FORWARD TO YOUR RESPONSE. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER. *TR

IN THE PAST 4-5 MONTHS I HAVE HAD 2 WINDOWS (PASSENGER REAR AND FRONT) FALL DOWN. ALSO THE DRIVER REAR JUST QUIT WORKING BUT DID NOT FALL. THE LATEST WAS THE PASSENGER FRONT THAT FELL AT NIGHT WHILE ON VACATION WHICH RESULTED IN IT RAINING IN THE VEHICLE. EACH TIME IT HAS BEEN THE WINDOW REGULATOR THAT WAS REPLACED. *TR

WINDOWS KEEP FALLING, HAD TO DRIVE HOME AND USE ALTERNATE VEHICLE BECAUSE THE CAR WAS EXPOSED WITH THE WINDOW DOWN. *TR

THE ABS TRACTION CONTROL SENSOR HAVE FAILED CAUSING THEM TO STOP WORKING. THE WINDOW REGULATORS HAVE ALL FAILED CAUSING THEM TO BE REPLACED. THE WINDOWS DID NOT FAIL ALL AT THE SAME TIME. EACH ONE ABOUT 2 MONTHS APART. *TR

2007 JEEP LIBERTY ALL MOTORS IN THE WINDOWS ARE FAULTY. HAVE CONDUCTED RESEARCH IN ONLINE FORUMS AND HAVE CONCLUDED THAT MOST CONSUMERS OF 2001-2007 JEEP LIBERTY'S ARE HAVING SAME ISSUES WITH POWER WINDOW FAILURE. MOST ISSUES ARE FIXED DURING WARRANTY, AND CONTINUE TO OCCUR UNTIL LONG AFTER WARRANTY EXPIRES. ALSO** THE SEATS ON 2003-2007 JEEP LIBERTY'S ARE REPORTED AS BEING STAIN RESISTANT. SOMETHING WITHIN THE SEAT FABRIC CAUSES THE SEATS TO STAIN WITH A BROWNISH COLOR AFTER ANY LIQUID SUBSTANCE HITS THEM. HAVE RAN A TEST ON MY OWN VEHICLE WITH FILTERED TAP WATER AND BROWN STAIN STILL CONTINUED TO APPEAR. ADDRESSED DAIMLER CHRYSLER ABOUT ISSUE AND WAS TOLD THAT IT WAS "BAD RAIN IN MY AREA". I DO NOT BELIEVE THAT EVERY STATE IN THIS COUNTRY HAS BAD RAIN PROBLEMS AND IN ANY CASE RAIN SHOULD NOT CAUSE A STAIN ON THE UPHOLSTERY OF A 20,000+ DOLLAR VEHICLE. I BELIEVE THAT A LAWSUIT SHOULD BE FILED AGAINST DAIMLER CHRYSLER DEMANDING A RECALL ON ALL SEATS AND POWER WINDOWS WITH A FIX TO THE SOLUTION OR SHOULD HAVE TO REIMBURSE EVERY SINGLE CUSTOMER ALL THE MONEY THEY HAVE SPENT OVER THE YEARS TRYING TO FIX THESE RE-OCCURRING ISSUES. THANK YOU FOR YOUR HELP. SINCERELY, SGT NATHAN COSSEY UNITED STATES MARINE CORPS *TR

LTR FROM SENATOR NELSON ON BEHALF OF CONSTITUENT, WHO HAS EXPERIENCED ACCELERATION PROBLEMS WITH HER 2007 JEEP LIBERTY. *NJ THE CONSUMER WAS STOPPED AT A LIGHT WHEN ALL OF A SUDDEN, THE VEHICLE ACCELERATED, HITTING THE VEHICLE IN FRONT OF HER. THE CONSUMER HAD BOTH FEET ON THE BRAKE, BUT THE VEHICLE WOULD NOT STOP. THE VEHICLE WAS TOWED A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER, THE ELECTRONIC THROTTLE NEEDED TO BE RECALIBRATED. *JB

AFTER MINIMAL USE OF THE REAR WINDOWS ON MY 2007 JEEP LIBERTY I HAVE HAD 3 FAILURES. I BOUGHT THE JEEP IN JANUARY 2007 AND HAD NO PROBLEMS UNTIL AUGUST 2008. AT THAT POINT I HAD THE DRIVERS REAR WINDOW REPAIRED DUE TO THE INADEQUATE WINDOW MECHANISM. IN JULY 2008 THE PASSENGER REAR WINDOW WENT DOWN FOR THE SAME ISSUE. I WAS TOLD THAT THE REPAIRS WERE BEING COMPLETED WITH A HIGHER QUALITY SYSTEM SO THAT IT WOULD NOT BE A PROBLEM IN THE FUTURE. IN AUGUST 2008 THE REAR DRIVERS SIDE WINDOW BROKE AGAIN. AT THIS POINT I HAVE HAD TO LEAVE WORK 3 TIMES TO GET REPAIRS ON MY WINDOWS. THE DEALERSHIP THIS TIME TOLD ME THAT JEEP IS NOT PROVIDING A BETTER SOLUTION TO FIXING THE WINDOWS. WHEN I CALLED AND TOLD THEM THE ISSUE WITH THE WINDOW THE DEALER IMMEDIATELY ASKED IF IT WAS A LIBERTY. APPARENTLY THIS IS A VERY COMMON PROBLEM THAT THEY SEE SEVERAL TIME DAILY. MY QUESTION IS WHY HAS THIS NOT BEEN A RECALL ISSUE FROM JEEP IF THERE IS SUCH A HIGH VOLUME IN REPAIRS. ALTHOUGH MISSING WORK EVERY FEW MONTHS TO TAKE MY CAR TO THE DEALERSHIP IS NOT A HUGE INCONVENIENCE I AM WORRIED ABOUT THE SAME REPAIRS AFTER THE CAR IS OUT OF WARRANTY. *TR

1: REGULAR USE OF WINDOWS 2: PLASTIC CLIP BREAKS HOLDING WINDOW TO TRACK. HAS HAPPENED 5 TIMES SINCE 2007. WINDOW FALLS INTO DOOR. 3: DEALER REPLACES WITH SAME WINDOW REGULATOR THAT WILL BREAK AGAIN. *TR

2007 JEEP LIBERTY. LTR FROM CONGRESSMAN ON BEHALF OF CONSTITUENT CONCERNING INCIDENTS OF UNINTENDED ACCELERATION IN JEEP LIBERTY VEHICLES. *KB THE CONSUMER WAS AT A STOP LIGHT BEHING ANOTHER VEHICLE, WHEN ALL OF A SUDDEN THE VEHICLE ACCELERATED AND THE HIT THE VEHICLE IN FRONT OF HER. THE CONSUMER HAD BOTH FEET ON THE BRAKE, BUT THE VEHICLE WOULD NOT STOP. THE MECHANIC INFORMED THE CONSUMER HE WOULD HAVE TO RECALIBRATE THE ELECTRONIC THROTTLE. *JB

ELECTRICAL INTERMITTENT PROBLEMS WITH SURGES AND BUCKS IT GOES TO FULL THROTTLE AT ANY GIVEN TIME WHEN NOT EXPECTED. *TR

I HAD TO GET TWO WINDOW REGULATORS REPLACED IN MY 2007 JEEP LIBERTY. THE JEEP HAS 19,000 MILES ON IT WHEN THE FIRST WAS REPLACED. ANOTHER WAS DONE AT 30,000. I AM NOW AT 32,000 AND THE ONE THE WAS REPLACED AT 19,000 IS BAD AGAIN. THE DEALERSHIP IS QUICK TO REPLACE THE REGULATORS, AND I'VE BEEN TOLD DIRECTLY FRONT HE DEALERSHIP THAT THESE ARE A COMMON PROBLEM. MY WARRANTY RUNS OUT IN 3,000 MILES AND THEN IT WILL COST ME 79 FOR THE PART, PLUS THE LABOR OF HAVING IT INSTALLED EVERYTIME ONE GOES BAD. THE JEEP BRAND SHOULD BE LOOKING INTO THE ISSUE INSTEAD OF SIMPLY REPLACING THEM WHEN THEY GO BAD. TYPICALLY WHEN THEY STOP WORKING, THE WINDOW WILL EITHER FALL, OR GET STUCK DOWN. IT IS AN INCONVENIENCE TO KEEP HAVING TO RETURN TOT HE DEALER EVER COUPLE OF MONTHS TO KEEP MY WINDOWS WORKING PROPERLY. *TR

TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE THE CONTACT'S SON WAS DRIVING 30 MPH, HE SUDDENLY LOST CONTROL OF THE VEHICLE. HE DRIVE ONTO A CURB AND CRASHED INTO A WALL. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THROUGH INTERNET RESEARCH, THE CONTACT DISCOVERED TWO RECALLS THAT MAY PERTAIN TO THE FAILURE (NHTSA CAMPAIGN ID NUMBERS 06V493000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ) AND 06V341000 (POWER TRAIN:AUTOMATIC TRANSMISSION). HE TOOK THIS INFORMATION BACK TO THE DEALER AND THEY INFORMED HIM TO CALL NHTSA AND FILE A COMPLAINT. THE FAILURE MILEAGE WAS 6,193 AND CURRENT MILEAGE WAS 7,055. UPDATED 7/3/08 *CN THE CONSUMERS SON WAS DRIVING, WHEN ALL OF A SUDDEN, THE RIGHT FRONT TIRE BLEW OUT. THE DEALER REPLACED THE LOWER CONTROL ARM, STEERING KNUCKLE, BALL JOINTS AND THE INNER AND OUTER TIE ROD ENDS. UPDATED 07/03/08

2007 JEEP LIBERTY 4WD 3.7L AUTO R45RLE AT HIGHWAY SPEEDS RPM'S RISE SUDDENLY THEN RETURN. HAPPENS ALL THE TIME. I SUSPECT IT IS TRANSMISSION RELATED. *TR

I PURCHASED A NEW 2007 JEEP LIBERTY AND THE VEHICLE DID NOT COME FROM THE FACTORY WITH A TRAILER HITCH OR WIRING HARNESS. ON JUNE 14, I HAD THE DEALER INSTALL THE CHRYSLER RECOMMENDED HARNESS. THE HARNESS THEY INSTALLED IS THE ONE CHRYSLER SUPPLIES AND REQUIRES FOR VEHICLES WITH AN OVERHEAD CONSOLE, WHICH MY VEHICLE IS EQUIPPED WITH. IT IS A SEVEN-WAY HARNESS, SPECIFIED AS MOPAR PART NUMBER 82207248. AFTER THE HARNESS WAS INSTALLED BY THE DEALER, I NOTICED THAT THE RUNNING LIGHTS ON MY TRAILER WERE NOT WORKING. I TOOK IT TO A DEALER WHO TRIED SEVERAL TIMES TO FIX IT, BUT WAS UNSUCCESSFUL, EVEN WITH ADVICE GIVEN BY THE CHRYSLER TECHNICAL HOTLINE. WHEN I CALLED CHRYSLER'S HOTLINE TO SEE IF IT WAS POSSIBLE TO FIX, THEY TOLD ME THEY PROVIDED THE DEALER WITH THE INFORMATION TO CORRECT THE PROBLEM AND THAT IT WAS NOT THEIR PROBLEM, BUT THE DEALER'S. THEY SUGGESTED I TAKE IT TO ANOTHER DEALER. IN LIGHT OF THE FACT THAT TWO CHRYSLER DEALERS WERE UNABLE TO SOLVE THIS PROBLEM ALREADY, SUGGESTING THAT I GO TO YET ANOTHER DEALER WAS VERY POOR ADVICE. THE SERVICE I RECEIVED FROM BOTH DEALERS WAS EXCELLENT, HOWEVER, THE CHRYSLER HOTLINE PERSONNEL WERE VERY RUDE TO ME, HAD NO CONCERN IN REGARD TO CORRECTING THE PROBLEM, AND PLACED BLAME ON THE DEALERS. THE PROBLEM IS THAT THIS HARNESS WILL NOT WORK AS REQUIRED FOR THE 2007 JEEP LIBERTY. ALTHOUGH THE BRAKE LIGHTS AND TURN SIGNALS WORK, THE RUNNING LIGHTS ON THE TRAILER DO NOT. I REQUEST THAT ALL 2007 LIBERTIES THAT HAVE THE DEALER INSTALLED

WE HAVE A NEW 2007 JEEP LIBERTY LIMITED, PURCHASED LAST MARCH. IMMEDIATELY WE NOTICED THAT THE SPEEDOMETER WAS INACCURATE AND ALWAYS READING FAST. THIS WAS NOTICEABLY EVIDENT AS WE PASSED THROUGH SAFETY AND SCHOOL ZONES THAT SHOW THE CAR SPEED ON THE ROADSIDE. I HAD THE DEALER CHECK IT OUT AND THEY COULDN'T FIND ANY PROBLEMS. SO WE STARTED MEASURING USING ROADSIDE MILEAGE MARKERS AND A TIMER. WE FOUND THAT AT 60 MILES/HOUR IT TOOK 315 SECONDS TO GO 5 MILES. THAT'S 5% @ 60 MPH OR 3 MPH. WE ALSO FOUND THAT IT WAS ALSO OFF BY 3 MPH AT ALL OTHER SPEEDS TOO, SO AT 30 MPH THAT TURNED OUT TO BE 10%. THAT'S UNACCEPTABLE ! HOWEVER CHRYSLER SAYS THAT'S ACCEPTABLE AND IN FACT POINTS OUT IN A PRINTED REPLY THAT THE GOVERNMENT ALLOWS THAT DEGREE OF ACCURACY NOW ASSUMING MY AVERAGE SPEED IS ABOUT 45 MPH, 3 MPH IS A 7.5% INACCURACY. I ALSO PURCHASED A LONG TERM WARRANTY AGREEMENT FROM CHRYSLER AND I WILL BE SHORT CHANGED ON THAT BY 7.5% ALSO AND THAT'S FRAUD! ALL I WANT IS FOR THE CHRYSLER TO FIX THE ALGORITHM THAT COMPUTES THE SPEED AND ODOMETER READING. THE ONLY VARIABLE THE DEALER CAN ADJUST IS THE TIRE SIZE. DOES THE GOVERNMENT SAFETY STANDARDS ALLOW FOR 7.5% INACCURACY? *TR

I WAS DRIVING ALONG IN MY 2007 JEEP LIBERTY AT 34 M.P.H. WHEN ALL OF A SUDDEN THERE WAS A HORRIBLE NOISE AND THE RIGHT SIDE OF MY CAR FELL TO THE GROUND. I TRIED TO STEER SAFELY OFF THE ROAD AND FOUND THE CAR ALMOST IMPOSSIBLE TO STEER AND I WAS HEADING INTO ON-COMING TRAFFIC. I COULD HAVE BEEN INJURED OR KILLED AND I HAD TWO PASSENGERS IN MY CAR WHO WITNESSED THE SUDDEN FAILURE OF MY BRAND NEW 8 MONTH OLD CAR! IT APPEARS THAT MY LOWER RIGHT BALL JOINT FELL OUT AND BROKE MY CAR TO THE POINT MY TIRE CAME OFF MY RIM AS MY RIM BROKE WHEN THE CAR FELL TO THE GROUND. THERE IS SO MUCH FRONT END DAMAGE THAT MY CAR IS NOW TOTALED AND I AM OUT A NEW VEHICLE. THE LOCAL DEALER WILL NOT ACKNOWLEDGE THERE IS A PROBLEM AS THEY SAY THE 2007 WAS NOT PART OF THE MASSIVE RECALL ON OTHER LIBERTY'S WITH THE SAME PROBLEM. I'VE ASKED MY INSURANCE COMPANY FOR AN INVESTIGATION AND I'VE E-MAILED THE JEEP CORPORATION WITH THE SAME REQUEST, BEFORE SOMEONE ELSE GETS HURT OR WORSE! SOMEONE NEEDS TO STEP UP HERE AND INVESTIGATE THESE CARS, THEY ARE NOT SAFE AND NOW I'M LEFT WITH NO CAR AND TRYING TO SETTLE WITH MY INSURANCE COMPANY. I'M JUST GLAD THAT I WAS NOT ON THE HIGHWAY, AS MY CAR IS TOTALED FROM 34 M.P.H., I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED HAD I BEEN ON THE HIGHWAY. I'M ALSO THANKFUL MY DAUGHTER WAS NOT IN THE CAR AT THE TIME - PLEASE HELP GET THESE CARS OFF THE ROAD!! *TR

TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 50 MPH, THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE DRIVER APPROACHED A STOP SIGN, SHE NOTICED THAT THE BRAKES WERE NOT WORKING PROPERLY. THE BRAKES THEN COMPLETELY FAILED AND THE VEHICLE FELT AS IF IT WERE ACCELERATING, CAUSING HER TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS STILL ABLE TO BE DRIVEN, BUT THE BRAKES BARELY WORK. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 9,000.

MY CAR JUST STOPPED ON THE HIGHWAY BECAUSE MY ELECTRONIC THROTTLE CONTROL FROZE UP. THE FREEZE UP WAS DO TO HAVING THE CAR IN CRUISE CONTROL FOR A LONG PERIOD OF TIME IN EXTREME COLD WEATHER. *TR

TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE IDLING ON A MODERATELY LEVELED HILL AT A STOP LIGHT, THE VEHICLE ROLLED BACKWARDS, AND ALMOST CAUSED A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY REPROGRAMMED THE PCM. WEEKS LATER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPAIRED IT ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V341000 (POWER TRAIN: AUTOMATIC TRANSMISSION). WEEKS AFTER THE REPAIR, THE FAILURE RECURRED A THIRD TIME. THERE ARE NO WARNING INDICATORS PRIOR TO THE FAILURES. SHE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 13,317.

MY JEEP LIBERTY JERKS BETWEEN 35-55 MPH AND 1400-1500 RPMS. THIS HAS CAUSED THE CAR TO SLIP AND SLID ON ICY ROADS. I FIRST NOTICED IT WITH ONLY 200 MILES ON THE CAR. IT HAS BEEN INTO THE SHOP 7 TIMES FOR THIS PROBLEM. THEY HAVE REPROGRAMMED THE COMPUTER, REPLACED THE FUEL PUMP AND THE PROBLEM IS STILL THERE. CHRYLSER SAID THIS IS NORMAL. I HAVE ANOTHER JEEP AND IT DOES NOT DO THIS. THIS IS BECOMING A DANGEROUS PROBLEM WITH THE ICY CONDITIONS WHERE I LIVE. *TR

BOUGHT JEEP LIBERTY 4 MONTHS AGO. I NOW HAVE 10,000 MILES. THE RUG NEAR THE GAS PEDAL HAS A LARGE HOLE. THE DEALER STATES WEAR AND TEAR, MAINTAINS THIS IS NOT COVERED UNDER THE WARRANTY AND JEEP CUSTOMER SERVICE WOULD NOT HELP BECAUSE THEY STATE THIS IS NOT A DEFECT. I WEAR MOSTLY SANDALS AND HAVE NEVER HAD THIS HAPPEN IN ANY OTHER CAR I HAVE OWNED!!! *TR

AT 3000 MILES FROM NEW IT BECAME DIFFICULT TO REMOVE THE KEY EVEN THOUGH THE VEHICLE WAS IN PARK. SOMETIMES THE DRIVER HAD TO RESTART THE VEHICLE SEVERAL TIMES AND MOVE THE GEARSHIFT INTO PARK MULTIPLE TIMES BEFORE THE KEY COULD BE REMOVED. AFTER THIS OCCURRED MANY TIMES THE VEHICLE WAS RETURNED TO THE DEALER FOR REPAIR. UNKNOWN PARTS WERE REPLACED AND THE PROBLEM WAS FIXED. NOW AT 7000 MILES FROM NEW THE PROBLEM HAS REOCCURRED. FROM READING BLOGS ON THE WEB THIS IS A LONGSTANDING PROBLEM THAT THE MANUFACTURER IS UNABLE OR UNWILLING TO CORRECT PERMANENTLY! THE NECESSITY TO CARRY ON WITH ONE'S DAY MEANS THAT THE KEY WILL BE LEFT IN THE IGNITION WITH THE CAR UNATTENDED WITH ALL THE SAFETY IMPLICATIONS THAT IMPLIES; THEFT, CHILDREN,ETC.

I AM HAVING SHUDDER /SHUDDER AT ANYWHERE BETWEEN 30-45 MPH. IT FEELS LIKE MY CAR IS SEARCHING FOR A GEAR , IT SURGES. TORQUE CONVERTER COULD BE THE ISSUE. *JB

THE 2007 JEEP LIBERTY SPORT MY PARENTS AND 3 YEAR OLD CHILD WERE IN WAS T-BONED ON THE PASSENGER SIDE BY ANOTHER CAR THAT WAS TRAVELING AT APPROX. 45 MPH UPON IMPACT, RESULTING IN THE JEEP ROLLING OVER SEVERAL TIMES. THE OTHER CAR STRUCK THE JEEP DIRECTLY IN THE MIDDLE, CAUSING THE MIDDLE SECTION TO CAVE IN, FORCING THE PASSENGER SEAT INTO THE DASH/GLOVE COMPARTMENT. THE REAR AXLE ON THE PASSENGER SIDE SEPARATED FROM THE FRAME, THE DRIVE-TRAIN SEPARATED, THE GAS TANK RUPTURED, AND THE REAR SHOCK SPRINGS CAME OFF. THE PERSON SEATED IN THE FRONT PASS. SEAT SUSTAINED A SPINAL FRACTURE AND BRAIN HEMORRHAGING. THE DRIVER SUSTAINED INTERNAL BRUISING/DAMAGE FROM HITTING THE STEERING WHEEL, ULTIMATELY BREAKING THE STEERING COLUMN. ALL OCCUPANTS WERE WEARING THEIR SEAT BELTS. *TR

MY 3 YEAR OLD CHILD WAS RESTRAINED IN AN EVENFLO "BIG KID BOOSTER SEAT" IN THE REAR-MIDDLE SEAT POSITION OF A 2007 JEEP LIBERTY. THEY WERE T-BONED BY A DRUNK DRIVER RUNNING A RED LIGHT, AND THE VEHICLE ROLLED-OVER SEVERAL TIMES, ULTIMATELY LANDING ON THE ROOF. THE EMS PERSONNEL AND THE EMERGENCY ROOM DOCTORS BOTH DEEMED THE CHILD BOOSTER SEAT TO BE "INADEQUATE" AND A "VERY POOR RESTRAINT," (AS WRITTEN IN MY DAUGHTER'S MEDICAL RECORDS). EVERY INTERCONNECTING COMPONENT BECAME LOOSE, ULTIMATELY RESULTING IN MY DAUGHTER HITTING HER HEAD & RECEIVING A DEEP CUT, WHICH HAS LEFT HER WITH A PERMANENT SCAR. *JB

2007 LIBERTY DEVELOPED A SHUDDER IN THE POWER TRAIN AT SPEEDS BETWEEN 30-45 MPH. I HAVE BROUGHT THE CAR BACK TO THE DEALER 5 TIMES IN FIVE WEEKS. THEY CLAIM IT IS A NEW TRANSMISSION DESIGN BY CHRYSLER TO GET BETTER MILEAGE. I CLAIM IT IS THE WORST ACTING AUTOMATIC TRANSMISSION I HAVE EVER OWNED (40YR OF DRIVING). THE DEALER ALSO CLAIMS THAT THE TRANSMISSION IS ACTING THE WAY IT WAS DESIGNED TO ACT. YET, THE SALES FORCE NEVER MENTIONED THE UNIQUENESS OF THE NEW TRANSMISSION. *TR

TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE ROLLS BACKWARDS WHEN PRESSURE IS RELEASED FROM THE ACCELERATOR PEDAL. THE DEALER STATED THAT THE IDLE COULD BE ADJUSTED, BUT ONLY WITH CHRYSLER'S PERMISSION. THE CURRENT MILEAGE WAS 3,900 AND FAILURE MILEAGE WAS 100.

BEWARE IF YOU OR YOURS IS DRIVING A WELL-MAINTAINED JEEP LIBERTY. MY SON COULD LOST CONTROL AND COULD HAVE BEEN KILLED IF HE WAS TRAVELING AT A HIGHWAY SPEED IN A 2003 JEEP LIBERTY WHEN THE UPPER BALL JOINT SUSPENSION FAILED ON HIS VEHICLE. AFTER A RECENT RECALL AND REPLACEMENT OF THE LOWER BALL JOINTS OF MY SON'S 2003 JEEP LIBERTY, THE UPPER BALL JOINT WHICH IS OF SIMILAR DESIGN AND MANUFACTURER BROKE WHILE DRIVING AT 25 MPH ON LOCAL ROAD ON PASSENGER SIDE CAUSING WHEEL TO DETACH. PER WEBSITE POSTINGS JOINT IS SEALED AND THUS CANNOT BE MAINTAINED OR LUBRICATED. A CHRYSLER REPRESENTATIVE SAID THAT IT STANDS BEHIND ITS PARTS PRODUCTS BUT REFUSES TO ADDRESS $900 REPAIR OR TOWING AS IT IS NOT SUBJECT TO RECALL OR WARRANTY. VEHICLE WAS NOT USED FOR OFF-ROADING OR AGGRESSIVE DRIVING. I HAVE KEPT THE PARTS. AM THANKFUL THAT SON IS OK BUT HAVE RECEIVED NO SATISFACTION FROM CHRYSLER OR DEALER WHERE VEHICLE HAS BEEN MAINTAINED. OWNERS SHOULD BE NOTIFIED SO THAT THEY CAN HAVE THEIR VEHICLES INSPECTED TO AVERT THIS SAME FAILURE ALTHOUGH RECENT INSPECTION OF LOWER BALL JOINTS THAT WERE SUBJECT TO RECALL DID NOT PREVENT THE UPPER BALL JOINT FAILURE IN OUR CASE. *TR

WE RECENTLY PURCHASED A 2007 JEEP LIBERTY SPORT. AFTER OWNING IT FOR LESS THAN A MONTH WE STARTED TO NOTICE THAT THE VEHICLE WOULD SHAKE (OR SHUDDER) WHEN MAINTAINING SPEEDS BETWEEN 35-70 MPH. THE PROBLEM SEEMED TO GET WORSE WHEN DRIVING UP HILLS. WE TOOK THE VEHICLE IN TO A LOCAL JEEP DEALERSHIP AND THE TORQUE CONVERTER WAS REPLACED. WE HAVE HAD THE VEHICLE BACK FOR APPROXIMATELY A MONTH NOW AND ARE EXPERIENCING THE SHUDDER AGAIN. WE HAVE AN APPOINTMENT WITH THE SERVICE SHOP NEXT WEEK. *JB

WATER STAINS ON THE SEATS. DEALERSHIP HAS HAD THE VEHICLE 4 TIMES. THE LAST TIME THEY HAD THE SEATS STEAM CLEANED AND RUINED THE FABRIC. WATER STAINS ARE STILL APPEARING ON THE SEATS. *JB

I DON'T HAVE A SAFETY COMPLAINT. THIS IS ABOUT WATER STAINS ON THE SEATS. I OWN A 2007 JEEP LIBERTY AND I HAVE SPOKE WITH THE COMPANY AND THE DEALER, AND NOW I HAVE NOTIFIED THE BETTER BUSINESS BUREAU AND THE ATTORNEY GENERAL'S OFFICE. THE WATER STAINS ON THE SEATS HAVE BROUGHT DOWN THE VALUE OF THE CAR. I WAS TOLD HOW TO CLEAN THEM, AND EVEN HAD A DEALER CLEAN THEM FOR ME. AND NOW THEY ARE WORSE THEN EVER. I HAVE BEEN TOLD THAT THIS IS NOT A MANUFACTURER'S DEFECT, BUT THAT CANNOT BE AT ALL TRUE. THE CAR IS 4 MONTHS OLD, AND ON THE INSIDE LOOKS 10 YEARS OLD. WATER DOES NOT STAIN OR RATHER NEVER IN ANY OF MY OTHER CARS. IT DOES NOT TAKE A GENIUS TO FIGURE THIS OUT. THE COMPANY IS IN MAJOR DENIAL ABOUT THIS. I HAVE DONE RESEARCH ON OTHER WEBSITES AND HAVE DISCOVERED NUMEROUS LETTERS ABOUT THIS SAME PROBLEM. SO, IF THIS IS NOT A DEFECT, THEN WHAT IS IT? A FLUKE? I HARDLY THINK SO. THE COMPANY NEEDS TO STAND BY THE WARRANTY AND FIX THIS PROBLEM FOR THEIR CUSTOMERS. *AK

TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT HER HAND WAS ACCIDENTALLY CLOSED IN THE DRIVER SIDE DOOR AND A HALF INCH OF HER FINGER WAS AMPUTATED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE A MONTH AGO IN REGARDS TO THE BLOWER MOTOR. SHE HAS ATTEMPTED TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL REPAIRED, BUT THE DEALER STATED THAT THERE IS A WAITING LIST BECAUSE THE PARTS ARE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 1,998. THE CONSUMER STILL HAS NOT BEEN CONTACTED ABOUT GETTING THE VEHICLE FIXED. UPDATED 09/05/07. *JB

TL*THE CONTACT OWNS A 2007 JEEP LIBERTY 4X4. WHILE DRIVING 55 MPH, THE CONTACT WAS MOTIONED TO PULL OVER BY ANOTHER DRIVER. SHE PULLED OVER AND NOTICED THAT THE DRIVER SIDE FRONT WHEEL WAS TURNED INWARD. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TOWED TO A CHRYSLER DEALER. THE CAUSE OF FAILURE WAS DIAGNOSED AS A CRACKED CONTROL HANDLE ON THE DRIVER SIDE FRONT WHEEL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 4,000.

I HAVE A 2007 JEEP LIBERTY AND IT HAS BEEN IN THE SHOP FIVE TIMES. NOW. IT HAS LEAKING PROBLEMS, FUSES THAT KEEP BLOWING OUT, AND MANY OTHER SMALLER PROBLEMS. I WOULD LIKE TO FILE THIS COMPLAINT. *AK

CUSTOMER WANTS TO KNOW IF THE 2007 JEEP LIBERTY LOWER BALL JOINT IS UNDER INVESTIGATION**CC *JB

PURCHASED JEEP DEC, 2006 FOR MY BIRTHDAY/CHRISTMAS. AS OF 4 WEEKS AGO, WHILE SITTING AT A RED LIGHT THE BRAKES GO TO THE FLOOR. (1ST TIME IT OCCURRED THERE WAS A WHOOSHING SOUND). TOOK IT TO DEALERSHIP (ON 3/26/07) WHERE PURCHASED AND MASTER CYLINDER WAS REPLACED. PICKED UP FROM SVC DEPT. ON MARCH 28TH (WED) AND THEN THE NEXT EVENING (THURS) IT WORSENED. WE RETURNED TO THE DEALERSHIP ON FRI., MARCH 30TH AND AS OF TODAY (APRIL 5TH)WITH LIBERTY STILL THERE, THEY SAY NOTHING IS WRONG AND THAT IT MEETS DAIMLER CHRYSLER STANDARDS. AND WE ARE TO PICK IT UP. THEY WILL NOT REFER WHERE WE CAN GET IT REPAIRED AND IS FULLY UNDER WARRANTY. WE OWN A JEEP WRANGLER, NO PROBLEMS WITH THAT JEEP. WE NEED AN EXPLANATION, BEFORE THERE IS ANOTHER CRASH AS THERE WAS IN PORT ARANSAS, WHERE THE JEEP LIBERTY LOST CONTROL HIT ANOTHER CAR AND EXPLODED AND THE PEOPLE WERE BURNED BEYOND RECOGNITION! (ON LOCAL NEWS AND PORT ARANSAS WEBSITE). *JB