Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAD TURNED INTO THE PARKING LOT AND THE LOWER BALL JOINT ON THE PASSENGER SIDE HAD BROKE. I HAD THIS TAKEN CARE OF BY A NON JEEP DEALER DUE TO SHORT ON FUNDS TO HAVE IT DONE BY A JEEP DEALER, AT THE TIME THIS HAPPENED DID NOT KNOW JEEP WOULD HAVE COVERED THE COST OF THE REPAIRS SINCE THIS ISSUE WAS A RECALL ISSUE THAT HAD BEEN FIX BACK IN 2007. THIS JEEP I HAD PURCHASED USED IN DEC 2013. I HAD CALLED JEEP CORP TO CHECK ON RECALLS AFTER I HAD FIRST PURCHASED. FOUND THINGS WERE FIXED BUT WAS NOT TOLD THERE WAS A 10 YEAR WARRANTY ON THAT WORK THAT WAS DONE BACK IN 2007 BY THE PREVIOUS OWNER. IF I WOULD HAVE KNOW THAT AT THE TIME I HAD THIS ISSUE AGAIN ON JULY 26 2014 I WOULD HAVE TAKEN IT TO THE JEEP DEALER, BUT BECAUSE I DID NOT HAVE A LOT OF MONEY I HAD IT FIXED BY ANOTHER AUTO REPAIR SERVICE. I WOULD LIKE TO BE REIMBURSED FOR THE COST AT 534.40 I HAD TO PAY IN JULY 2014 FOR ISSUES WITH THE SAME THAT WERE RECALLED AND FIXED BACK IN 2007. I HAD CALLED TODAY TO FIND OUT WHAT I COULD DO AND WAS TOLD NOTHING NOW SINCE I HAD IT FIXED BY A NON JEEP DEALER. I REALLY THINK IT SHOULD BE REIMBURSED DO TO THE FACT I HAD TO HAVE THIS FIXED AFTER IT WAS RECALL AND FIXED BY A JEEP DEALER AND IT STILL BROKE. I HAVE THE RECEIPT FOR THE REPAIRS THAT WERE DONE JULY 2014. *TR
I HAVE A 2005 JEEP LIBERTY THAT EVERY TIME I FILL THE GAS TANK UP IT DOES NOT SHUT THE GAS NOZZLE OFF AND ALWAYS BACK FLOWS OUT AND RUNS DOWN THE SIDE OF MY JEEP. *TR
ALL WINDOWS IN DOORS HAVE FALLEN DOWN AND CANNOT BE CLOSED. *TR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THE PARTS WERE AVAILABLE AND REFERRED THE CONTACT BACK TO DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FAILURE ON DRIVER REAR TRAIL ARM. TRAIL ARM FRACTURED WHEN I TOOK OFF FROM A STOP. THIS APPEARS TO BE THE SAME ISSUE JEEP ISSUED A RECALL ON (#L27), IN MARCH 05, 2012, FOR JEEP LIBERTY MY 2004 - 2007. CONTACTED JEEP RECALL HOTLINE AND THEY REFUSED TO HONOR THE RECALL SINCE MY JEEP WAS BOUGHT IN KENTUCKY. RECALL IS ONLY VALID FOR JEEPS SOLD IN STATES NORTH OF KENTUCKY. ACCORDING TO RECALL FRACTURE IS LINKED TO THE EXCESSIVE CORROSION DUE TO THE APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS. NORTHERN KENTUCKY (WHERE I LIVE) HAS THE SAME WEATHER AS SOUTHERN INDIANA. INDIANA IS COVERED AND KENTUCKY IS NOT. *TR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART NEEDED WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE A 2005 JEEP LIBERTY THAT EVERY TIME I FILL THE GAS TANK UP IT DOES NOT SHUT THE GAS NOZZLE OFF AND ALWAYS BACK FLOWS OUT AND RUNS DOWN THE SIDE OF MY JEEP. *TR
EVERY SINGLE TIME WE FILL UP THE CAR (NO TOPPING OFF), THE GAS SHOOTS OUT OF THE TANK BACK AT US. WE BOUGHT THIS USED CAR FOR HOPING IT WOULD BE RELIABLE, BUT THIS IS A RECURRING DANGEROUS PROBLEM. WE LOWER THE FLOW OF FUEL FROM THE PUMP, BUT IT STILL HAPPENS. VERY DANGEROUS! WE HAVE HEAD THAT THE PLASTIC O RING SWELLS WITH GASOLINE THAT CONTAINS ETHANOL AND FAILS TO CUT THE BACK FLOW OFF. THE PROBLEM WITH THIS IS, ALL PUMPS IN OUR AREA CONTAIN AT LEAST 10% ETHANOL. WHAT GOOD IS A CAR IF YOU CAN'T DRIVE IT?! *TR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.
UNDER SAFETY RECALL N46/NHTSA 13V-252, WE FORWARDED TO CHRYSLER A LETTER WITH REQUEST FOR REIMBURSEMENT FOR A TRAILER HITCH WE REPLACED IN 2011, WE WERE TOLD SINCE THE TRAILER HITCH WAS NOT OEM, THAT CHRYSLER WAS STILL DETERMINING WHETHER A POSSIBLE REIMBURSEMENT WAS AVAILABLE FOR THOSE WITH AFTERMARKET TRAILER HITCH, WE WERE TOLD WE WOULD GET AN EXPLANATION IN WRITING, THIS WAS LAST DECEMBER 2013, WE ARE STILL AWAITING A WRITTEN RESPONSE, WE HAD SENT ALL PROPER DOCUMENTATION ON OUR COST TO INSTALL THE TRAILER HITCH IN 2011 AND STILL HAVE A COPY OF THE RECEIPT, WE HAD TO SEND THE ORIGINAL TO CHRYSLER
JEEP RECALL NOTICES REQUIRE HITCH INSTALLATION. DEALER (WOLFCHASE CHRYSLER JEEP IN BARTLETT, TN) DOES NOT HAVE HITCHES AND CANNOT GET THEM IN A TIMELY FASHION. DANGEROUS CONDITION FOR VEHICLE WHICH JEEP SEEMS INCAPABLE OF FIXING. DEALER HAS NOT GIVEN ANY ESTIMATE OF WHEN THEY WILL BE ABLE TO INSTALL NEW HITCH. *TR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
THE DRIVER SIDE REAR LOWER CONTROL ARM BROKE FROM BEING CORRODED.THIS SHOULD BE PART OF THE 12V-085 RECALL BUT IS NOT BECAUSE I LIVE IN THE WRONG STATE. *TR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE ATTEMPTING TO REFUEL THE VEHICLE, FUEL SPLATTERED ALL OVER THE CONTACT'S CLOTHING AND SHOES AND SPILLED DOWN THE SIDE OF THE VEHICLE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50.
I HAVE RECEIVED 3 OF THE SAME RECALL NOTICES (N46 / NHTSA 13V-252) FROM CHRYSLER DATING BACK TO 3/2014. I HAVE FOLLOWED THE NOTICES DIRECTIONS BY CONTACTING TWO OF MY LOCAL DEALERS TO OBTAIN PARTS AND SERVICE. EACH TIME I CALL (USUALLY EVERY 2 WEEKS), I AM TOLD THAT PARTS ARE NOT AVAILABLE YET AND TO KEEP CHECKING BACK. I BELIEVE THAT THIS RESOLUTION IS TAKING MORE THAN A "REASONABLE AMOUNT OF TIME" AS IT IS NOW ALMOST OCTOBER. I AM TRYING TO BE PATIENT, BUT IF THIS DEFECT WAS IMPORTANT ENOUGH TO TRIGGER A RECALL, IT'S IMPORTANT ENOUGH FOR CHRYSLER TO MAKE THESE PARTS AVAILABLE ASAP. MY FAMILY'S SAFETY IS VERY IMPORTANT TO ME AND I FEEL LIKE CHRYSLER IS ABANDONING THEIR CUSTOMERS AND DEALERS. *TR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAITED FOR APPROXIMATELY SIX MONTHS TO HAVE THE VEHICLE SERVICED ACCORDING TO THE RECALL DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SAFETY RECALL ON VEHICLE, RECEIVED NOTICE TO REPAIR, MADE APPOINTMENT WITH ELLIS JEEP, CANOGA PARK, CA. WHEN I ARRIVED AT ELLIS JEEP THEY DID NOT HAVE THE PART REQUIRED AND MADE MANY EXCUSES EXCLUDING WHY THEY DID NOT NOTIFY BY PHONE THEY DID NOT HAVE THE PART AND TO RESCHEDULE. I TOOK MY RIDE AWAY AND RETURNED HOME. I THEN CALLED VAN NUYS JEEP AND TOLD THEM THE PROBLEM, THE SERVICE MANAGER WAS VERY KIND AND ASKED IF I COULD BRING THE JEEP TO THEM AND HE WOULD SQUEEZE IT IN THAT DAY. I DROVE OVER TO THAT DEALERSHIP AND THE MANAGER FOUND A WAY TO DEAL WITH THE REPAIR WITHIN TWO HOURS. PRAISE IS DESERVED BY VAN NUYS JEEP AND DISGRACE UPON ELLIS JEEP. *TR
A CAR GOT HIT BY A SEMI AND SPUN AROUND ON THE INTERSTATE AND HEADING STRAIGHT TOWARD ME, I STOPPED BUT STILL GOT HIT IN THE FRONT END ON THE DRIVERS SIDE (AIRBAG DID NOT DEPLOY) THEN I WAS HIT BY A SEMI ON THE BACK PASSENGER SIDE. HAD SIT BELT ON BUT STILL GOT JERKED AROUND AND INJURED MY NECK & BACK, MY RIGHT ARM HIT THE STEERING WHEEL AND SUSTAINED AN INJURY AS WELL (STILL GOING TO DOCTOR FOR ARM AND CHIROPRACTOR FOR NECK AND BACK). MY JEEP WAS TOTALED. *TR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER SIDE TIRE EXPLODED AND CAUSED THE FENDER, REAR BUMPER, AND REAR LICENSE PLATE TO DETACH FROM THE VEHICLE. THE CONTACT BELIEVED THAT THE FAILURE WAS A DIRECT RESULT OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). IN ADDITION, THE HATCH DOOR FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIR FOR THREE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.
RE: NHTSA RECALL# 13V-252 HAD OUR VEHICLE INSPECTED JAN-14. VEHICLE IS ONE THAT IS UNDER THE SAFETY RECALL. DEALER STILL DOES NOT HAVE PARTS - WAS TOLD CHRYSLER IS SENDING DEALERSHIPS LIMITED QUANTITIES EACH WEEK AND WE ARE ON THEIR LIST TO RECEIVE THE PART & INSTALLATION WHEN OUR NAME FINALLY COMES UP. I FEEL 9 MONTHS IS EXCESSIVE FOR REPAIR AND CONCERN IS GROWING. PLEASE ADVISE. *TR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN NUMBER WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/23/2014*LJ UPDATED 4/7/2015 *JS
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND THERE WAS A WAITING LIST OF OVER 100 VEHICLES. THE DEALER ALSO MENTIONED THAT THE MANUFACTURER WAS ONLY ISSUING 20 PARTS AT A TIME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/24/2014*LJ UPDATED 04/20/2015 *JS
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. AFTER REFUELING THE VEHICLE, THE CONTACT NOTICED FUEL LEAKING FROM THE FUEL TANK. DUE TO THE FAILURE, THE ODOR OF FUEL WAS PRESENT IN AND AROUND THE VEHICLE. THE CONTACT NOTIFIED THE AUTHORIZED DEALER SEVERAL TIMES AND WAS WAITING FOR A REMEDY TO BE DETERMINED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
RECEIVED NOTICE ON N46 RECALL THAT HITCH WAS AVAILABLE TO INSTALL TO TAKE CARE OF GAS TANK ISSUE. CALLED LOCAL DEALER LOCHMANDY MOTORS OF ELKHART INDIANA TO SET UP DATE AND TIME. I WAS TOLD IT WAS A CLASS 2 HITCH WITH A 2" RECEIVER. I SAID I WAS REMOVING MY OLD HITCH THAT WAS GETTING RUSTY . HE SAID HE HAD TO ORDER PART AND I WILL HAVE TO MAKE THE APPOINTMENT WHEN IT CAME IN. IT CAME IN AND I MADE THE APPOINTMENT FOR INSTALL AND AGAIN QUESTIONED THE RATING AND RECEIVED THE SAME ANSWER. I STOPPED IN 3 DAYS BEFORE MY APPOINTMENT TO TAKE A LOOK AT THE HITCH AND I WAS SHOWN THE HITCH AND WAS TOLD IT IS NOT MEANT TO BE USED TO TOW. I QUESTIONED THIS AND WAS TOLD HE KNOWS I TOW AND AND LONG AS I DO NOT TRY TO TOW AS BIG AS A HOUSE LIKE SOME PEOPLE DO, THEN I SHOULD BE FINE. I WAS AGAIN TOLD IT WAS A CLASS 2 AND WE BOTH MENTIONED WE SEE THE 2" RECEIVER. ON DAY OF INSTALL I CALLED CHRYSLER MAIN OFFICE DIRECTLY TO FIND OUT THE RATINGS AND THEY SAID "NO" IT NOT MEANT TO BE USED TO TOW AND IT IS JUST STRUCTURAL. SHE SAID THE DEALER KNOWS THIS AND THEY HAVE A TAG THEY PLACE ON THE HITCH AFTER INSTALL STATING THIS AND I MUST SIGN OFF ON THIS. AT THE TIME I LOOKED AT THE HITCH AT THE DEALER BEFORE INSTALL HE SAID THERE IS NO TAG AND 1 WILL PLACED ON IT AFTER INSTALL. I CALLED LOCHMANDY MOTORS RIGHT BACK AND TOLD THEM TO REMOVE IT FROM MY JEEP. THE PUBLIC AND NHTSA ARE BEING MISLEAD BY CHRYSLER AND THE DEALER AND SOME ONE IS GOING TO GET HURT TRYING TO TOW WITH THIS UNIT. HOW MANY PEOPLE WI
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE STRUCTURE) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE HAD NOT BEEN AVAILABLE FOR OVER A YEAR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
OVER THE PAST 12 MONTHS, I HAVE RECEIVED THREE (3) SEPARATE NOTICES FOR VEHICLE RECALL, NOTIFICATION CODE N46. EACH TIME I HAVE CALLED MY DEALER AND EACH TIME MY DEALER HAS TOLD ME THEY DO NOT HAVE ANY OF THE PARTS TO ACCOMPLISH THE REPAIR ON THE RECALL. THEY ALSO TELL ME THEY HAVE NO IDEA WHEN THEY WILL GET THE PARTS IN. IF MY VEHICLE IS SUBJECT TO A RECALL, I HAVE BEEN DRIVING AN UNSAFE VEHICLE FOR QUITE SOME TIME. THE DEALER SHOWS NO SENSE OF CARING IF I GET THE VEHICLE FIXED OR NOT. THEY OPEN THEMSELVES UP TO A LAWSUIT IF SOMETHING SHOULD HAPPEN. I THINK THE NHTSA SHOULD FINE CHRYSLER AND THE DEALER AS NEITHER CARE ABOUT GETTING MY JEEP FIXED. CAN YOU PLEASE HELP ME GET THIS THING FIXED? MY DEALER'S PHONE NUMBER IN ATHENS, GA IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY JEEP LIBERTY IS INCLUDED IN THE MASSIVE JEEP RECALL OF VEHICLES THAT MAY EXPERIENCE A FIRE IN THE EVENT OF A REAR END COLLISION. I WOULD LIKE TO KNOW HOW MUCH LONGER I HAVE TO WAIT TO RECEIVE THE REPLACEMENT EQUIPMENT, OR DO I NEED TO LEAVE MY FAMILY WITH INSTRUCTIONS TO FILE A LAWSUIT IN THE EVENT THAT I AM INVOLVED IN AN ACCIDENT AND BURNED TO DEATH IN MY CAR. *TR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2005 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE ISSUES. *SMD ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE. RECALL # 13V252000. *JB
I AM A FLEET MANAGER WITH THE COLORADO DEPARTMENT OF TRANSPORTATION. WE POSSESS SEVERAL OF THESE RECALLED VEHICLES. THE RECALL STATES THAT THE FUEL TANK IS VULNERABLE TO FUEL LEAKAGE IN THE EVENT OF A REAR END COLLISION. CHRYSLER'S FIX IS TO INSTALL A TRAILER HITCH TO SERVE AS ADDITIONAL STRUCTURAL REINFORCEMENT. I RECEIVED THREE RECALL NOTICES SOME MONTHS AGO. THOSE NOTICES STATED THAT AT THAT TIME, CHRYSLER DID NOT HAVE SUFFICIENT PARTS TO EFFECT THE REPAIRS, BUT THAT THEY WOULD CONTACT US WHEN THE PARTS WERE IN STOCK. WE HEARD NOTHING FROM CHRYSLER, WHEN I RECEIVED NOTICES FOR 15 MORE VEHICLES. I CONTACTED CHERRY CREEK DODGE AND WAS TOLD THAT THEY HAD 5 HITCHES IN STOCK. WHEN MY STAFF DROPPED OFF A VEHICLE FOR REPAIR, THEY WERE TOLD WE WOULD HAVE TO TAKE THEM TO COLORADO CHRYSLER GOING FORWARD. I CALLED COLORADO CHRYSLER TO SEE IF THEY HAD PARTS. I WAS TOLD THEY DID NOT, AND THEY DID NOT EXPECT TO SEE ANY UNTIL THE END OF OCTOBER. THEY SAID THEY WERE NOT PERMITTED TO ORDER ANY, AND THAT THEY WERE LIMITED TO AN AUTOMATIC REPLENISHMENT OF 5 HITCHES PER MONTH. NEEDLESS TO SAY, THIS IS RIDICULOUS. THESE VEHICLES HAVE A SAFETY ISSUE, AND THE CHRYSLER DEALERS ARE DRAGGING THEIR FEET ON REPAIRING THEM. MEANWHILE, I HAVE EMPLOYEES DRIVING UNSAFE VEHICLES. I SUSPECT THAT SINCE THE NEWEST VEHICLES AFFECTED BY THIS RECALL ARE 7 YEARS OLD, THEY ARE BEING CYNICAL AND BETTING THAT MOST OF THESE VEHICLES WILL BE OFF THE ROAD SOON, SO IF THEY CAN DRAG OUT THE PROCESS IT WILL SAVE THEM MON
TL* THE MARION POLICE DEPARTMENT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/26/2014 THE CONSUMER STATED IT HAD BEEN AT LEAST 10 MONTHS AND THE REPAIR HAS NOT BEEN COMPLETED. UPDATED 2/23/2015 *JS
I HAVE YET TO BE CONTACTED BY THE DEALER ABOUT HAVING THIS REPAIR COMPLETED. WHEN I CALLED TO INQUIRE ABOUT A TIMELINE FOR THE REPAIR, I WAS TOLD "IF YOU WOULD HAVE READ THE NOTICE, YOU WOULD KNOW THAT THEY WOULD CONTACT YOU WHEN THEY HAVE THE PARTS ". *TR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT WAS LATER INFORMED THAT THE PARTS WERE ORDERED AND WOULD TAKE FOUR TO SIX WEEKS TO ARRIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING APPROXIMATELY 45 MPH VEHICLE'S PRIMARY BRAKE SYSTEM FAILED. THE VEHICLE WAS ABLE TO BE STOPPED USING THE EMERGENCY BRAKE. INSPECTING THE BRAKE SYSTEM IT WAS IDENTIFIED THAT THE FRONT DRIVER SIDE BRAKE LINE HAD CORRODED. *TR
I GOT OUT OF MY CAR AFTER A 20 MINUTE DRIVE FROM WORK AND I COULD SMELL RUBBER BURNING. I STEPPED TO THE BACK OF MY JEEP AND COULD TELL THE SMELL WAS COMING FROM THE BACK DRIVER SIDE TIRE SO I REACHED DOWN AND TOUCHED THE WHEEL AND IT WAS SO HOT IT BURNED BY HAND. IT ACTED LIKE THE BRAKE HAD LOCKED WHILE I WAS DRIVING AND WORKING AGAINST MY SPEED. THIS IS AN ONGOING PROBLEM. SOMETIMES IT ACTS COMPLETELY FINE AND OTHER TIMES IT WILL LOCK UP AGAIN AND ALL I CAN SMELL IS BURNING RUBBING AND FEEL HEAT COMING OFF THE WHEEL WITHOUT EVEN TOUCHING IT. *TR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE CONTACT HAS NOT RECEIVED THE SECOND NOTICE INDICATING AVAILABILITY OF PARTS FOR REPAIR. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.THE VIN NUMBER WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM). HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PARTS SHOULD BE AVAILABLE WITHIN 3 MONTHS. THE CONTACT RECENTLY CALLED THE DEALER AND WAS INFORMED THAT THE PARTS WERE STILL NOT AVAILABLE.
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. AFTER REFUELING THE VEHICLE, THE FUEL GAUGE INDICATOR ILLUMINATED. THE CONTACT STATED THAT LESS THAN TEN GALLONS OF FUEL WAS INSERTED INTO THE FUEL TANK IN ORDER FOR THE FUEL NOT TO OVERFLOW. THE DEALER STATED THAT THE FUEL PUMP MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THERE WAS NO REMEDY AVAILABLE FOR THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
EACH TIME I TRY TO FILL UP THE GAS TANK, THE TANK OVERFLOWS AND GAS SPEWS ONTO THE GROUND, ONTO THE PUMP, AND ALL OVER THE CAR. *TR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK AND THE CHECK ENGINE AND MAINTENANCE INDICATORS ILLUMINATED. THE FAILURE OCCURRED FOUR TIMES. AN INDEPENDENT MECHANIC STATED THAT THE LOWER CONTROL ARMS AND LOWER BALL JOINT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS WAITING FOR 8 MONTHS FOR THE VEHICLE TO BE SERVICED UNDER THE RECALL REPAIR BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Jeep Liberty → · Every Liberty year → · How the figures are calculated →