I RECEIVED A RECALL NOTICE APPROXIMATELY 1/1/2014 FOR NHTSA 13V-252,AND HAVE BEEN TO THE DEALER THREE TIMES TO RESOLVE BUT THEY NEVER HAVE THE PARTS. THE DEALER CLAIMS THAT CHRYSLER IS NOT SENDING ADEQUATE QUANTITIES FOR DEMAND (CHRYSLER RECALL # N46). I HAVE REACHED OUT TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER TWICE, AND HAVE BEEN SENT BACK TO THE DEALER BOTH TIMES WITH NO RESOLUTION. IT HAS BEEN AN UNREASONABLE AMOUNT OF TIME, AND I AM REQUESTING ASSISTANCE FROM THE ADMINISTRATOR OF THE NHTSA FOR ASSISTANCE IN RESOLVING THIS MATTER. THE VEHICLE WAS REPAIRED. *TR
2003 Jeep Liberty complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
WE WAS DRIVING HOME FROM WORK AND THE JEEP STARTED LOSING POWER WE PULLED IT OVER AND TURN IT OFF.WE SAT THERE FOR AWHILE AND THEN TRY TO START IT BACK UP THE ENGINE WAS RUNNING REAL ROUGH AND IT STALLED.THEN IT WOULDN'T START AFTER THAT. WE HAD A MECH TAKE A LOOK AT IT AND HE SAID THAT THE HEADS WAS CRACKED.WE ALWAYS DONE MONTHLY MAINTAINS ON THE JEEP.SO AFTER HE REPLACED THE 2 HEADS HE STARTED IT UP AND HE SAID IT WOULD LOCK UP.NOW HE TELLING US THAT IT NEEDS A NEW ENGINE.I KNOW A COUPLE OTHER PEOPLE THAT HAS A JEEP LIBERTY AND THEY ARE HAVING THE SAME PROBLEMS..SO CAUSE OF THE BAD HEAD THAT JEEP LIBERTY HAVE I NOW HAVE NO VEHICLE. *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 5 MPH, A BURNING ODOR AND SMOKE WERE PRESENT INSIDE THE VEHICLE. AFTER EXITING THE VEHICLE, THE CONTACT DISCOVERED FLAMES UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FLAMES. THE VEHICLE WAS DESTROYED. A POLICE AND A FIRE REPORT WERE FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
2005 JEEP LIBERTY SAFETY RECALL N46. *MW CONSUMER IS SEEKING REIMBURSEMENT FOR RECALL 13V25200. *JB
TURNED LEFT OUT OF THE DOCTORS OFFICE, DROVE APPROXIMATELY 50 YARDS AND ATTEMPTED TO STOP AT THE STOP SIGN (MAKING A RIGHT). THE VEHICLE'S ENGINE, HOWEVER, BEGAN ACCELERATING AND DESPITE APPLYING EXTREME PRESSURE TO THE BRAKE, CONTINUED TO MOVE FORWARD WHILE THE ENGINE ACCELERATED FASTER. I ULTIMATELY ENDED UP THROWING IT INTO PARK AND THEN TURNING OFF THE IGNITION TO KILL THE ACCELERATING ENGINE. I HAVE NO IDEA WHAT THE RPM WAS, BUT IT WAS LOUD! THIS ALSO HAPPENED 2 WEEKS AGO (FIRST TIME - VERY COLD MORNING) AND I ENDED UP THROWING IT INTO PARK AND TURNING OFF THE KEY LIKE TODAY. TODAYS TEMPERATURE WAS AROUND 40 DEGREES. FYI - I WAS IN THE PROCESS OF MAKING A RIGHT HAND TURN WHEN THIS HAPPENED AND HAD SLIGHTLY TURNED THE WHEEL. AFTER THE FIRST INCIDENT, I BEGAN DOUBTING THAT THIS HAD EVEN HAPPENED. IN HINDSIGHT, DESPITE SEVERAL BLOGS ON THE INTERNET, I AM ABSOLUTELY POSITIVE THAT I DID NOT PUSH DOWN ON BOTH THE ACCELERATOR AND BRAKE AT THE SAME TIME. AFTER TODAYS INCIDENT, I IMMEDIATELY CALLED OUR LOCAL CAR DEALERSHIP TO SCHEDULE AN APPOINTMENT AND THEN ATTEMPTED TO RECREATE WHAT HAPPENED. UNDER VARIOUS SCENARIOS I BUMPED THE STEERING WHEEL CRUISE CONTROL BUTTONS (WHILE STOPPED, WHILE STOPPING, WHILE ACCELERATING) BUT COULD NOT CAUSE THE RUNAWAY ACCELERATION TO REPEAT ITSELF. WE HAVE AN APPOINTMENT AT OUR LOCAL DEALERSHIP THIS FRIDAY, OR AS SOON AS WE CAN DROP IT OFF. CANDIDLY, I'M SCARED TO DRIVE THIS VEHICLE AT THIS POINT! *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MONDAY WAS DRIVING HOME FROM HANIES CITY TO OCALA FL IN TRAFFIC DOING ABOUT 45 WHEN SEEN AIR BAGS LIGHT COME. I HAD TO GET UP FLORIDA TURNPIKE WERE SPEED LIMIT 70 AIR BAG LIGHT WHEN OUT FEW MINS LATER BACK ON AGAIN STAYED ON REST OF MY TRIP HOME I WAS TERRIFIC STARTED RAINING REALLY HARD WHICH MADE MY DRIVE HOME EVEN MORE TERRIFIC . *TR
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 55 MPH AND ATTEMPTING TO LATCH THE SEAT BELT, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A CULVERT. THE CONTACT WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE OWNER'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUSTAINED CHEMICAL BURNS TO THE FACE AND ARMS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,646.
2003 JEEP LIBERTY. CONSUMERS CONCERNED ABOUT VEHICLE GAS TANK EXPLODING BECAUSE OF SIMILAR VEHICLES AND RECENT COMPLAINTS. *TA THE CONSUMER STATED CHRYSLER COULD NOT GIVE A DEFINITIVE TIME AS TO WHEN THE RECALL WOULD BE DONE. CHRYSLER APPROVED THE CONSUMER TO TAKE THE VEHICLE TO A REPAIR SHOP TO HAVE THE TRAILER HITCH INSTALLED. TWO MONTHS LATER, THE CONSUMER RECEIVED A RECALL NOTICE, WHICH STATED IF THE HITCH HAD ALREADY BEEN INSTALLED TO TAKE THE VEHICLE TO THE DEALER, TO HAVE IT INSPECTED. THE DEALER REPLACED THE HITCH, AND INFORMED THE CONSUMER THE PREVIOUS HITCH DID NOT MEET CHRYSLER'S REQUIREMENTS. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE PREVIOUS HITCH. *JB
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT BRAKE FLUID WAS LEAKING ON THE PASSENGER'S SIDE OF THE VEHICLE AND THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
I HAVE REPLACED THE POWER STEERING PUMP AND HOSE MULTIPLE TIMES AND ALL THOSE TIMES THE PUMP WENT BAD RIGHT AWAY, I BELIEVE THERE MIGHT BE MORE TO THE PROBLEM THAN JUST THE PUMP. WHEN THE PUMP FIRST GOES OUT I LOOSE CONTROL OF STEERING. IS THERE ANY RECALL ON THIS? *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING ON AN ICY ROAD, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A HUGE ROCK. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED A FRACTURED LEFT HAND ALONG WITH BRUISES AND CONTUSIONS TO THE UPPER TORSO THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, THE TECHNICIAN DIAGNOSED THAT THE VEHICLE WAS UNSAFE TO DRIVE DUE TO AN UPPER CONTROL ARM FAILURE. THE TECHNICIAN INFORMED THAT THE PART WAS ON BACK ORDER AND THERE WAS NO TIME FRAME AVAILABLE FOR WHEN TO PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILED OUT 01/13/15*LJ
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY EQUIPPED WITH CAPITOL TIRES, TIRE LINE: PRECISION TRAC II, AND TIRE SIZE: 235/70R16. THE CONTACT STATED THAT BOTH FRONT TIRES WERE LOW ON AIR. THE CONTACT DISCOVERED THAT BOTH TIRES WERE EXPERIENCING TREAD SEPARATION. THE TIRES WERE NOT REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14T013000 (TIRES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE DOT NUMBER WAS NOT AVAILABLE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 97,000 AND THE TIRE FAILURE MILEAGE WAS 13,000.
DID NOT START IN THE MORNING, WAS COMPLETELY DEAD, CHECK THE BATTERY AND IT WAS 12.42 VOLTS,CHECK THE FUSES AND THE RELAYS (SWITCH SOME OF THEM TO SEE FOR ANY CHANGES ) AND THEY WERE OK TOO. TO KEEP THE STORY SHORT, IT WAS THE STARTER, BUT WHEN I WAS TRYING TO START THE CAR NOTICED THAT WHEN LEAVING THE KEY ON IN THE LAST CLICK PRIOR TO START POSITION, LIKE 10 SECONDS LATER THE AIRBAG LIGHT CAME ON MAKING A SOUND AND STAYS ON ALL THE TIME. WHEN I TOOK THE KEY OUT NOTICED THAT THE FUEL GAUGE MOVED TO THE FULL POSITION, PUT THE KEY AGAIN AND WENT FROM FULL TO EMPTY AND THEN START MOVING TO THE ACTUAL FUEL QUANTITY. I NOTICED THAT IF I TOOK THE KEY BEFORE THE SOUND AND LIGHT OF THE AIBAG, THE GAUGE WORKS FINE, SO WHEN I AM DRIVING AND HAVE TO STOP I TURN OFF THE CAR AND THE GAUGE MOVE TO FULL AGAIN SO I HAVE TO PUT THE KEY ON AND TOOK IT OUT BEFORE THE SOUND AND LIGHT OF THE AIRBAG CAME OUT AGAIN TO "RESET THE GAUGE TO NORMAL POSITION ". ONE OTHER THING MY POWER LOCKS DID NOT WORK WITH THE BEEPER OR WITH THE BUTTONS WHEN THE CAR IS TURN OF OFF. ONLY WORKS WHEN THE KEY IS IN THE CYLINDER AND IN THE POSITION PRIOR TO START THE ENGINE, WORKS ON BOTH THE BEEPER AND THE BUTTONS, ALL OF THIS HAPPENS IN THE SAME DAY. *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT EXPRESSED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2003 JEEP LIBERTY CONSUMER SEEKING REIMBURSEMENT FOR OUT OF POCKET EXPENSES FOR TRAILER HITCH REPLACEMENT. *CN THE CONSUMER WAS DENIED REIMBURSEMENT, BASED ON THE FACT THE PARTS WERE AFTER MARKET. *JB
2 WEEKS AFTER HAVING RECALL WORK PERFORMED AT THE DEALER, I WAS DRIVING AT NIGHT AND ALL OF THE CAR LIGHTS TURNED OFF, THE CAR SEEMED LIKE IT WANTED TO STALL BUT IT DID NOT. THIS SAME OCCURRENCE HAS NOW HAPPEN 3 MORE TIMES. *JS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE LOWER AND UPPER CONTROL ARM AND LOWER BALL JOINT WERE REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFY THE FAILURE AND STATED THAT THE LOWER CONTROL/UPPER CONTROL ARMS AND LOWER BALL JOINT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000. MAILED OUT 01/13/15*LJ UPDATED 2/9/15*CN THE CONSUMER STATED THE UPPER CONTROL ARMS AND BALL JOINTS FAILED FOR THE SECOND TIME. UPDATED 05/05/16.*JB
FOR THREE MONTHS I HAVE BEEN ON A WAIT LIST TO HAVE RECALL N46 / NHTSA 13V-252 PERFORMED ON MY 2003 JEEP LIBERTY. LOCAL SERVICE DEPARTMENT HAS WAIT LIST OF OVER 100 CLIENTS NEEDING THE RECALL UNITS, YET IS ONLY RECEIVING 6 OR LESS PER MONTH. WENT ON LINE TO PURCHASE AN ALTERNATIVE UNIT TO HAVE INSTALLED AND SUBMIT CLAIM. TO MY SURPRISE A SEARCH OF CBXTN461AA IDENTIFIED SEVERAL CHRYSLER DEALERSHIPS THAT WERE "SELLING" THE RECALL PARTS ON EBAY WHILE OTHERS DID NOT HAVE SUFFICIENT UNITS FOR THEIR CLIENTS. THIS IS AN UNCONSCIONABLE ACT OF GREED. THESE DEALERSHIPS SHOULD FACE SEVERE FINES FOR THERE DISREGARD TO THE SAFETY OF VEHICLE OWNERS NEEDING THESE RECALL PARTS. NHTSA NEEDS TO PUT FINANCIAL PUNISHMENT CLAUSES INTO RECALL AGREEMENTS TO ADDRESS THIS TYPE OF ACTION. EACH OF THE EBAY LISTINGS INDICATE THEY HAVE GREATER THAN 10 UNITS AVAILABLE FOR PURCHASE. CONTACT THESE AND ANY OTHERS AND HAVE THEM CEASE IMMEDIATELY AND REALLOCATE THEIR "FOR SALE" UNITS TO OTHER DEALERSHIPS WHO'S CLIENTS ARE WAITING ON SERVICE. THE THREE DEALERSHIPS ON EBAY THAT ARE SELLING CBXTN461AA ARE GARDEN CITY CHRYSLER HEMSTEAD LONG ISLAND, BOB BOYD CJD LANCASTER OHIO, AND ELMWOOD DODGE EAST PROVIDENCE RHODE ISLAND. CHRYSLER DIRECTORS ALSO NEED TO STEP UP AND SET AN EXAMPLE OF THESE DEALERSHIPS AND THEIR DEPLORABLE ACT OF DISREGARD FOR CLIENT SAFETY. *TR
WHEN THIS VEHICLE WAS PURCHASED MY HUSBAND AND I TOOK IT TO OUR LOCAL MAGUIRE CHRYSLER OF 502 N FRANKLIN ST.WATKINS GLEN NY 14891 DEALER , @ THAT TIME WE HAD RESEARCHED AND HEARD THAT OUR MAKE AND MODEL JEEP LIBERTY HAD A RECALL ON FRT BALL JOINTS, BUT WE WERE ASSURED BY OUR DEALER THAT OUR MAKE AND MODEL WAS NOT INCLUDED. HOWEVER ON 10/21/2014 MY SON DRIVING HOME FROM COLLEGE HAD EXPERIENCED THE TIRE JUST BREAKING OFF. AFTER BEING TOWED TO THE DEALER IT WAS STATED THAT BOTH FRONT UPPER CONTROL ARMS AND BOTH LOWER BALL JOINTS NEEDED REPLACING.AS WELL AS REPLACING FRONT BRAKE HOSES THAT WERE DAMAGED FROM THE INCIDENT.ON NOVEMBER 13,2014 I RECEIVED A LETTER FROM DAIMLER CHRYSLER STATING SAFETY RECALL F23-LOWER BALL JOINTS.THIS WAS AFTER WE HAVE HAD PROBLEM FIXED AND PAID FOR.MY MAIN COMPLAINT IS BRINGING THE PROBLEM TO THE DEALERS ATTENTION, AND THEM SWEEPING IT UNDER THE CARPET , THEN THE INCIDENT HAPPENS ENDANGERING OUR CHILD, THANKFULLY ON THE FLAT NOT WHILE COMING DOWN THE STEEP HILL ON HIS ROUTINE TRIP.I FIND IT EXTREMELY HARD TO BELIEVE THAT THE DEALER DID NOT KNOW OF THE RECALL BEFORE THE CUSTOMER. I FEEL THEY COULD HAVE AND SHOULD HAVE RESEARCHED THIS RECALL ON TWO OCCASIONS, 1ST WHEN WE FIRST BROUGHT IT TO THERE ATTENTION AND SECOND WHEN THE ACCIDENT OCCURRED,THIS IS SHADY BUSINESS NOT THE SAFETY OF THEIR CUSTOMERS. *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM GASOLINE). THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO INSTALL THE HITCH DUE TO HIGH CORROSION LEVEL PRESENT ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 126,712. UPDATED 1/21/15*CN UPDATED 10/7/2015*JS
RE: IMPORTANT SAFETY RECALL: N46/ NHTSA 13V-252 THE FUEL TANK ON MY VEHICLE HAS A CHANCE OF EXPERIENCING A FUEL LEAK DURING REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN CAUSE AN UNDERBODY FIRE & DEATH!! {CHRYSLERS WORDS} THIS RECALL WAS INITIATED JULY 2013, HERE IT IS NOV 2014 & THE RECALL WAS JUST COMPLETED, BECAUSE WHEN THEY ISSUED THE RECALL, IT TOOK THEM A 18 MONTHS TO FINALLY GET THE PARTS, & THEY STILL DIDN'T HAVE THE PARTS, WE HAD TO GO BACK A 2ND TIME, BECAUSE WHEN THEY RAN OUT OF PARTS, THEY FORGOT TO LET US KNOW, YET THEY [MOTORWORLD OF WILKES BARRE], SENT US AN EMAIL TO BRING OUR JEEP IN. A COMPLETE WASTE OF TIME. THEY DID GIVE US 6 GAL OF GAS FOR A WASTED TRIP, COST OF CANCELLING MY GOLF OUTING, PRICELESS$$$. THE EXISTENCE OF A MINIMUM STANDARD DOES NOT REQUIRE N.H.T.S.A. TO IGNORE DEADLY PROBLEMS,' THE AGENCY SAID. IN ITS LETTER TO CHRYSLER, THE AGENCY CITED 32 REAR-IMPACT COLLISIONS THAT CAUSED FATAL FIRES RESULTING IN 44 DEATHS IN JEEP GRAND CHEROKEES, AND FIVE ACCIDENTS THAT RESULTED IN SEVEN DEATHS IN THE JEEP LIBERTY. CHRYSLER'S IDEA FOR THE LIMITED RECALL 'FIX' IS TO INSTALL TRAILER HITCHES ON CERTAIN MODEL YEAR 1992'98 GRAND CHEROKEES AND 2002'07 LIBERTY VEHICLES. ONE BIG PROBLEM: RESEARCH SHOWS THE TRAILER HITCH IS ESSENTIALLY USELESS IN HIGH-SPEED REAR-IMPACT CRASHES. AS FAR AS LOW-SPEED CRASHES ARE CONCERNED, EVEN CHRYSLER ADMITS THE HITCH WILL ONLY PROVIDE 'INCREMENTAL IMPROVEMENT IN THE CRASH ENERGY MANAGEMENT.' TO MAKE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE JUMPER HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,583.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUALLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE BRAIN MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
WINDOW REGULATOR, WHICH IS MANUFACTURED OF CHEAP PLASTIC, HAS BROKEN AND CAUSED WINDOW TO FALL. CAR EXPOSED TO ELEMENTS OVERNIGHT. *TR
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO RECALL REIMBURSEMENT. *TGW THE CONSUMER STATED AT THE TIME OF THE RECALL, THE PARTS WERE NOT AVAILABLE, SO HE PURCHASED THE PARTS FROM A DIFFERENT SOURCE AND ACCORDING TO THE RECALL, WITH PROOF OF PAYMENT HE WOULD BE REIMBURSED WITHIN 60 DAYS. RECALL # 13V252000. *JB
MY AIRBAG LIGHT WAS SHOWING UP INTERMITENT , NOW WILL STAY ON PERMANENT. I AM AFRAID TO DRIVE IT AND HAVE AN ACCIDENT. *TR
I T-BONED A TAXI THAT TRIED CLEARING 3 LANES OF ROADWAY LAST MINUTE TO MAKE HIS EXIT. I WAS GOING 30MPH. UPON IMPACT, THE PRIUSES AIRBAGS WENT OFF, AND I NOTICED MY AIRBAGS IN THE JEEP DID NOT GO OFF. FOR AN IMPACT AT THAT SPEED, AND HITTING THE CAR FULL FRONTAL, IT SHOULD HAVE DEFINITELY GONE OFF. *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I JUST WANT TO FILE A COMPLAINT INREGARD TO TRAILER HITCH THAT WAS NOT INSTALLED ON MY JEEP LIBERTY. THE DEALER SAID EVEN BEFORE THE PART FINALLY CAME THEY WOULD HAVE TO CHECK THE JEEP FOR CORROSION. I DO NOT FEEL MY JEEP HAS ANY MORE CORROSION ON THE FRAME THEN ANY 2003 JEEP WOULD HAVE. I'M SURE IF I WANTED TO PAY FOR A TRAILER HITCH ,ONE WOULD OR COULD BE INSTALLED. I THINK SINCE I TALKED TO NUMEROUS JEEP LIBERTY OWNERS, WHO WERE ALSO TURNED DOWN, THAT THIS IS CHRYSLER WAY OF GETTING AROUND THE COST OF INSTALLING THE TRAILER HITCH. I BELIEVE THIS IS A STALL TACTIC & AWAY CHRYSLER CAN GET AROUND THE RECALL. I HOPE YOU CAN CHECK ON THE NUMBER OF HITCHES THAT HAVE BEEN INSTALLED OR IF THE DEALERS GET A KICKBACK BY SAYING THEY CANNOT INSTALL A TRAILER HITCH! THANK YOU! *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS TRAVELING AT A NORMAL RATE OF SPEED AND APPROACHED A STOPLIGHT. AS I WAS SLOWING DOWN, THE DRIVER SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED. THE CAR FILLED WITH SMOKE AND I PULLED OVER ON THE SIDE OF THE ROAD. I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP. I HAD THE M35 (AIRBAGS) RECALL FIXED IN APRIL 2014 ONCE THE PARTS BECAME AVAILABLE. *TR
I HAVE REPORTED THIS TO DAIMLER CHRYSLER IN REGARDS TO THE BALL JOINTS I FEEL THE RECALL PARTS WERE NEVER FIXED AND COULD NOT GET AN ANSWER AS TO WHETHER THEY WERE EVER REPLACED THIS VEHICLE AT ONE TIME WAS IN AN ACCIDENT NOT KNOWN WHEN I PURCHASED THIS JEEP TO BE SAFE AND IT IS THE WORSE VEHICLE EVER I HAVE A FOUR YEAR OLD AND LIKE I SAID TO DAIMLER CHRYSLER IF ANYTHING HAPPENS TO ME OR MY FAMILY WHILE RISING IN THIS VEHICLE THERE WILL BE A LAWSUIT. *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING, THE FRONT BALL JOINTS ON THE RIGHT SIDE OF THE CAR BROKE.
WHILE DRIVING THE FRONT DRIVERS SIDE BALL JOINT BROKE. *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/21/14*CN UPDATED 5/5/2015 *JS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE VEHICLE WENT INTO THE DITCH HEAD ON AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER ENDED UP WITH A BROKEN JAW, SPLIT LIP AND LOST 5 TEETH. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Jeep Liberty → · Every Liberty year → · How the figures are calculated →