2003 Jeep Liberty complaints

AIR BAG WARNING LIGHT IS ON

WHILE DRIVING SOUTH ON I65 THE STRAPS THAT SECURE THE GAS TANK TO MY VEHICLE BROKE DUE TO RUST CAUSING THE GAS TANK TO DROP AND DRAG ON THE PAVEMENT. I COULD NOT ACCELERATE OR BRAKE SO I HAD TO GET ONTO THE SHOULDER AND COAST TO A STOP.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

THERE HAS NOT BEEN AN ACCIDENT, BUT MY AIRBAG INDICATOR LIGHT CONTINUES TO COME ON, IT WILL STAY ON FOR MILES, SOMETIMES IT WILL GO OFF, OTHER TIMES IT WILL NOT GO OFF UNTIL I TURN OFF THE ENGINE. I NEVER KNOW WHEN IT WILL COME ON OR GO OFF, BUT I AM CONSTANTLY IN FEAR THAT THE AIRBAG ITSELF WILL DEPLOY WITH ME GOING DOWN THE ROAD AND CAUSE ME TO HAVE AN ACCIDENT.

EVERY TIME I TURN A CORNER MY STEERING MAKES A VERY SQUEAKY NOISE. I HAVE VISITED THE JEEP FORM AND MANY OWNERS OF THIS VEHICLE HAVE COMPLAINED ABOUT THE SAME ISSUE WHEN ITS HOT

WE HAVE JEEP LIBERTY WITH THE AIRBAG WARNING LIGHT ON AT ALL TIMES. WE TOOK IT SEVERAL TIMES TO THE DEALER, AND THEY TELL US THAT THERE IS A RECALL ON THE ORC, AND THAT THEY CANNOT DO ANYTHING ABOUT UNTIL THEY DO THE RECALL, BUT THAT THERE ARE NOT PARTS AVAILABLE. IN THE MEANTIME WE ARE DRIVING WITHOUT KNOWING IF THAT AIRBAG IS GOING TO DEPLOY IT IN THE WRONG TIME OR IS GOING TO DEPLOY AT ALL IN CASE OF AN ACCIDENT. IS THERE ANY ADVICE OF HOW TO GET THIS PROBLEM FIXED?

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING AN EXTREMELY SHORT DISTANCE FROM MY HOME DRIVEWAY (MAYBE 50 FEET), MY "DRIVER SIDE" SEATBELT PRETENSIONER AND AIRBAG DEPLOYED. THERE IS ALREADY A RECALL FOR AIRBAG/SEATBELT PRETENSIONER ON MY VEHICLE (M35 (12V-527) OR N13 (13V-040) R06). WHEN I BROUGHT MY VEHICLE INTO SUNCOAST CHRYSLER DODGE JEEP RAM, THEY TO TOLD ME THE RECALL WAS FOR ONLY THE "PASSENGER SIDE" AND "DRIVER SIDE" WAS NOT PART OF THE RECALL. THEY SAID THEY COULD NOT FIND ANY REASON WHY THE "DRIVER SIDE" AIRBAG AND SEATBELT PRETENSIONER DEPLOYED. THEY SAID THE COST TO REPLACE MY AIRBAG AND SEATBELT PRETENSIONER WOULD BE JUST UNDER $1500.

TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL THAT EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER HAD STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THAT THE PARTS WERE ARRIVING FROM OVERSEAS AND THERE WAS NO ESTIMATED TIME FRAME ON WHEN THEY WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. AS A RESULT, THE CONTACT NO LONGER OWNED THE VEHICLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/19/15*CN UPDATED 11/20/2015 *JS

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS AND THE INTERIOR LIGHTING DIMMED. THE AIR BAG INDICATOR ILLUMINATED. THE LIGHTS CAME BACK ON AFTER APPROXIMATELY TWO MINUTES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

I WAS COMING FROM PALM BEACH FROM A FUNERAL ON I 95 NORTH TO HOME IN PALM BAY FLORIDA TIME WAS ABOUT 9:43PM I WAS AT A SPEED OF 70 MPH WHEN MY AIRBAG LIGHT CAME ON AND THEN ALL MY HEAD LIGHTS AND LIGHTING IN SIDE JEEP WENT OUT FOR ABOUT 2 MIN THEN CAME BACK ON HIGHWAY WAS VERY DARK AND WAS VERY SCARED THIS HAPPEN SO WHEN THEY CAME BACK ON I PROCEEDED HOME AND ABOUT 10:15PM IT HAPPENED AGAIN AIR BAG LIGHT CAME ON AND ALL LIGHTS FAILED AGAIN CAME ON AFTER ABOUT 2MIN THEN PROCEEDED AGAIN HAPPENED AT 11 PM WHEN GETTING OFF MY EXIT OFF I 95 EXIT 173 AIR BAG LIGHT CAME ON LIGHTS FAILED AGAIN WAITED 2 MIN CAME ON AGAIN I LEFT JEEP RUNNING WHILE THE INCIDENT HAPPENED 3 TIME DROVE ABOUT 5 MILE FROM EXIT TO MY HOME PARKED IN MY GARAGE AT TIME OF 11:15PM .MADE A APPOINTMENT AT GATOR DODGE ON 6/10/15 @ 8AM TO SEE WHY THIS HAPPENED THIS WAS VERY SCARY MOMENT HAD MY WIFE AND SON IN JEEP ALSO. PLEASE SEE WHY THIS HAPPEN BECAUSE WE COULD HAVE GOT IN A ACCIDENT IF THERE WAS A LOT OF TRAFFIC AT THAT TIME LUCKY THERE WAS NOT OR I WOULD HAVE NOT BEEN HERE TO ISSUE THIS COMPLAINT OR MY FAMILY ALSO ! THANK YOU IN LOOKING INTO THIS VERY IMPORTANT MANNER. SINCERELY [XXX] VIN #[XXX]2003 JEEP LIBERTY SPORT 3.7 MILEAGE AT TIME OF ISSUE 117398 DATE OF ISSUE 6/7/2015 MAILING ADDRESS[XXX] HOME # [XXX] CELL # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AIRBAG LIGHT COMES ON INTERMITTENTLY. STAYS ON FOR SEVERAL MILES, THEN TURNS OFF. THIS HAPPENS REPEATEDLY EVERYDAY. WHY HASN'T THIS BEEN RECALLED AND CHRYSLER PAID TO FIX THIS SAFETY HAZARD?? ALSO, SEAT BELT RELEASE BUTTON STOPPED RELEASING. IT STAYED SUPPRESSED IN THE RELEASE POSITION NOT ALLOWING THE BELT TO LOCK IN. AFTER TAPPING IT HARD, IT RELEASED. THEN IT FROZE IN THE LOCKED POSITION AND I COULDN'T GET OUT OF THE BELT. NOW IT WORKS, BUT I'M NOT SURE IF IT'S REALLY LOCKED AND WILL RELEASE IN AN ACCIDENT.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,278.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE AIR BAG DEPLOYED INADVERTENTLY. DUE TO THE FAILURE, THE SEAT BELTS LOCKED AND FAILED TO WORK. THE CONTACT SUSTAINED BRUISES AND CONTUSIONS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY AND STATED THAT THERE WAS NO TIMEFRAME FOR THE PARTS TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A LIGHT POLE AND A TREE. NEITHER OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE AND THE FIRE DEPARTMENT WERE NOTIFIED. THE DRIVER SUFFERED A HEAD CONCUSSION AND NINE FRACTURED RIBS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

I WANT TO COMPLAIN ABOUT NOT BEING ABLE TO GET THE RECALL ON THE PASSENGER SIDE AIR BAG FIXED. I WAS TOLD BY ADAM SAMUALS CHRYSLER IN ARANSAS PASS, TEXAS, THAT THE PART IS NO LONGER AVAILABLE?????? SO, I "DID" HAVE THE "REAR STRUCTURE REINFORCEMENT" DONE ALREADY. AND IT WAS AT THAT TIME THAT THEY TOLD ME THAT THE PART FOR THE AIR BAG RECALL WAS UNAVAILABLE ON THE 2003 JEEP I HAVE. ABSURD! I ALSO HAD A PROBLEM WITH MY DRIVER SEAT ASSEMBLY. I CANNOT MAKE THE BACK OF MY SEAT GO UP OR DOWN, WHICH, DEPENDING ON WHO DRIVES THE JEEP, IS NOW A PROBLEM. THE COST TO REPLACE THE SEAT ASSEMBLY, WITH LABOR, IS ABOUT $500.00! ABSURD! CAN YOU HELP ME? I HAVE TAKEN SUCH EXCELLENT CARE OF MY JEEP SINCE PURCHASING IT IN 2005, USED, AT DON JOHNSON MOTORS IN BROWNSVILLE, TEXAS. I HAVE REPLACE MOST SMALL PARTS WHEN NEEDED AND HAVE MY OIL CHANGES DONE EVERY 3,000 MILES. I CANNOT AFFORD A NEWER VEHICLE AT THIS, OR IN THE NEAR FUTURE FOR THAT MATTER EITHER. I MUST KEEP WHAT I HAVE IN EXCELLENT WORKING ORDER. PLEASE HELP ME WITH MY PROBLEM. *TR

THERE ARE 12 ACTIVE RECALLS ON MY VEHICLE. I DON'T TRUST THE VEHICLE. I WANT A REPLACEMENT VEHICLE. SOME RECALLS ARE "INCOMPLETE" AND CANNOT BE REMEDIED RIGHT NOW. I HAVE HAD VERY BAD EXPERIENCES WITH JEEP DEALERSHIPS - THEY HAVE REPEATEDLY DEMONSTRATED THAT THEY WERE UNTRUSTWORTHY AND EITHER NOT DOING THE WORK THEY SAID THEY DID OR BREAKING SOMETHING ON MY JEEP AND CHARGING ME FOR IT. I THINK THEY SHOULD REPLACE MY VEHICLE ANOTHER VEHICLE THAT EITHER HAS NO RECALLS OR ONE THAT HAS PASSED COMPLIANCE. NO ACCIDENT YET. DO I REALLY HAVE TO WAIT FOR AN ACCIDENT? 12 RECALLS? *TR

DRIVING OUT OF MY NEIGHBORHOOD ALL OF A SUDDEN THE TWO FRONT AIRBAGS DEPLOYED FOR NO REASON. THERE WAS NO ONE NEAR ME AND I WAS ABLE TO SAFELY STOP AND GET OUT. HOWEVER THE AIRBAGS HAD ALREADY DONE IT'S DAMAGE TO BOTH MY ARMS AS WELL AS MY STOMACH, AS WELL AS MY LITTLE YORKIE THAT WAS IN MY LAP. THANK GOD I HADN'T MADE IT TO THE HIGHWAY BEFORE THIS HAPPENED. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) WAS RECEIVED IN DECEMBER OF 2013. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 25 MPH, THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR OF THE VEHICLE BEGAN TO FISHTAIL INDEPENDENTLY. THE CONTACT WAS ABLE TO REGAIN CONTROL AND RESUMED NORMAL OPERATION. ON A SEPARATE OCCASION, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

WE WERE DRIVING ON A BUSY STREET TO GO OUR HOUSE WHEN WE HEARD A WARNING TONE WHEN WE WERE TURNING OVER A ROUNDABOUT. AFTER 10 SECONDS, THE AIR BAGS BLEW UP ALL OF A SUDDEN. IT WAS FORTUNATE THAT WE ARE RUNNING ONLY AT 10 MILE PER HOUR OR SLOWER AS IT WAS RUSH HOUR AND THERE WAS TRAFFIC. ALSO MY HUSBAND WAS ABLE TO PUT ON THE BRAKE TO AVOID HITTING THE CAR IN FRONT OF US. WE WERE BADLY SHAKEN, TRAUMATIZED AND HAD BRUISES ON OUR ARMS AND CHESTS DUE TO SOME PARTS BURSTING TOWARDS US. THE STEERING WHEEL COVER AND DASHBOARD WHERE THE AIR BAGS WERE ARE PRETTY DAMAGED. WE TOTALLY CUT OUT THE AIR BAGS TO AVOID THE REPEAT OF THIS INCIDENT. MY HUSBAND IS NOW TRAUMATIZED TO DRIVE THE JEEP. WE ALSO HEARD SOME STRANGE SOUNDS IN THE SERPENTINE BELT. WE DON'T NOW IF IT'S CONNECTED TO THE AIR BAG EXPLOSION. OUR CAR WAS BOUGHT SECOND. THE FIRST OWNER WHO IS AMERICAN IMPORTED THE JEEP FROM THE US AND BROUGHT IT HERE (ANOTHER COUNTRY IN SOUTHEAST ASIA). WE ARE LIVING ABROAD (NOT IN US) AND WE DON'T KNOW HOW WE CAN FILE THIS COMPLAINT ON THE DEFECTS OF THE JEEP LIBERTY WE ARE USING. WE HOPE SOMEONE CAN RESPOND AND HELP US. I AM PUTTING THE CONTACT DETAILS OF MY BROTHER WHO LIVES IN THE US IN THE PERSONAL INFORMATION IN CASE SOMEONE WOULD LIKE TO CONTACT US. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I AM TRYING TO FILE A COMPLAINT TO GET THE RECALL REPAIRS TO MY VEHICLE COMPLETED. I RECEIVED THE RECALL (13V252) ON DECEMBER 11, 2013. I HAVE CALLED THE NEAREST JEEP DEALER TO ME WHICH IS 30 MILES AWAY. THE DEALER IS FLOWER MOTORS IN MONTROSE, COLORADO AND I HAVE CALLED THEM MORE THAN ONCE DURING THE PAST YEAR AND A HALF AND THEY HAVE STILL FAILED TO CALL ME BACK TO SCHEDULE THIS REPAIR. I AM AT MY WITS END AND HOPEFULLY, YOU CAN DO SOMETHING TO PROVIDE RELIEF. I LOOK FORWARD TO HEARING FROM YOU SOONEST. THANK YOU. *TR

MY BOYFRIENDS DAUGHTER WAS DRIVER AND MY DAUGHTER (BOTH MINORS) HEAD BUSTED ON THE FRONT PASSENGER WINDSHIELD. CARS IN FRONT OF THEM STOPPED ABRUPTLY AND THEY WERE GOING 55 MPH AND COULD NOT GET STOPPED, HITTING THE CAR STOPPED IN FRONT OF THEM. NEITHER DRIVER NOR PASSENGER AIRBAG DEPLOYED. MY DAUGHTER IS LUCKY! *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED 3 NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) IN NOVEMBER OF 2014; HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/16/2015 *JS

CALLED DEALER TO GET REPAIRS FOR RECALL NOTICE R06. DEALER HAS NOR BEEN SENT NECESSARY PARTS. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ UPDATED 10/3/2017*CN

ON MARCH 11, 2015 THE LOCAL DEALER INSTALLED RECALL CAMPAIGN (M35) 'SUPPLEMENTAL JUMPER HARNESS TO THE AIRBAG MODULE CONTROL'. WHEN UNIT WAS READY FOR PICKUP I NOTICED MY 'WARNING AIRBAG LIGHT' ON, I ASK WHY, THEIR ANSWERS WERE "THAT LIGHT WAS ALREADY ON" AND "IF YOU NEED FURTHER SERVICE WE NEED AUTHORIZATION FROM CHRYSLER". RESCHEDULED ANOTHER APPOINTMENT TO RESOLVE THE ISSUED AND/OR REMOVAL OF THE PART/ALTERATION TO MY VEHICLE ON 25 MARCH, 2015. AGAIN THEY DENIED SERVICE DUE TO CHRYSLER DENIAL TO REMOVE THE PREVIOUS PART. CHRYSLER BASED THEIR DECISION IS "SAFETY REASONS", MY QUESTION HOW CAN THAT BE A SAFETY REASON IF MY VEHICLE WAS IN PERFECT CONDITIONS BEFORE INSTALLATION OF SUCH 'RECALL'. NOW IT'S A SAFETY REASON. AGAIN DUE TO THE FACT AFTER INSTALLATION OF PART, I'M HAVING PROBLEMS WITH MY "AIRBAG WARNING LIGHT ON". *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SUDDENLY STALLED AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT HAD NOT RESTRAINED THE CONTACT. AS A RESULT, THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.

REGARDING RECALL N46/NHTSA 13V-252: I RESPONDED TO A JEEP DEALERSHIP (ST. CLAIR, MI) TO HAVE THE RECALL RELATED REPAIR MADE. I WAS TOLD BY DEALERSHIP STAFF THE REPAIR COULD NOT BE COMPLETED AS THE VEHICLE'S FRAME WAS "TOO CORRODED." THOUGH MY VEHICLE WAS COVERED IN THE RECALL, THE DEALERSHIP DID NOT COMPLETE THE REPAIR. INSTEAD, THEY ASKED I SIGN A FORM ACKNOWLEDGING THE FRAME WAS TOO CORRODED. I REFUSED TO SIGN THAT FORM. I TOOK MY VEHICLE TO A LOCAL REPAIR SHOP, WHO ADVISED THEY FOUND NO SUCH CORROSION. *TR

THE KEY DOESN'T LOCK INTO THE IGNITION SWITCH AND CAN BE REMOVED OR FALL OUT DURING DRIVING. WHEN TURNING IT OFF, IT CAN BE PUT IN INTO AUX INSTEAD AND KEY REMOVED, WHICH CAN LEAD TO A DEAD BATTERY. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V537000 (STEERING). HOWEVER, THE PART NEEDED DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN GETTING GAS, THE OVERFLOW DID NOT REGISTER AND A BUNCH OF GAS SPILLED OUT EVERYWHERE. ABOUT A WEEK AGO, MY CHECK ENGINE LIGHT CAME ON AND THE ERROR CODE LISTED THE EVAP LEAK WHICH INCLUDES GAS FUMES LEAKING OUT. THE ERROR CODE ALSO SAYS IT COULD BE AN ISSUE WITH THE GAS TANK NECK NOT FUNCTIONING PROPERLY. THIS PROVES THE GAS TANK NECK IS NOT FUNCTIONING PROPERLY. THIS GAS OVERSPILL EVERY WHERE IS A NASTY SAFETY HAZARD! A WARRANTY EXTENSION WAS RELEASED ON CERTAIN WRANGLER MODELS FOR THIS SAME ISSUE. CHRYSLER NEEDS TO FIX THIS PROBLEM ASAP! *TR

I AM FILING THIS COMPLAINT REGARDING THE N46 REAR STRUCTURAL REINFORCEMENT RECALL AFFECTING MY JEEP LIBERTY VEHICLE. I RECEIVED A FIRST RECALL NOTICE IN EARLY JANUARY 2014 AND THE RECALL CENTER TOLD ME THAT THE PARTS WERE NOT AVAILABLE AT THAT TIME. I SCHEDULED AN APPOINTMENT TO BRING IN MY CAR TO TEMPE CHRYSLER JEEP ON MARCH 5, 2015 TO HAVE THE OEM TRAILER HITCH INSTALLED. AFTER AN HOUR WAIT THE TECHNICIAN INFORMED ME THAT THEY WERE UNABLE TO INSTALL IT BECAUSE THE 'WELL NUTS RUSTED OFF' AND THAT REPAIRS (AT CUSTOMER'S EXPENSE) ARE NEEDED BEFORE INSTALLATION CAN BE PERFORMED. THE DEALERSHIP GAVE ME A SERVICE PROCEDURE FORM TO SIGN INDICATING THAT INSPECTION REVEALED DAMAGE OR DETERIORATION NEAR THE HITCH ATTACHMENT POINTS ARE INCAPABLE OF SUPPORTING THE PROPER INSTALLATION AND UNABLE TO COMPLETE THE SAFETY RECALL REPAIR. I BOUGHT THIS PRE-OWNED VEHICLE FROM EARNHARDT CHRYSLER IN CHANDLER, ARIZONA ON AUGUST 2011 AND WAS UNAWARE OF THIS ISSUE AND ALSO THE DETERIORATION AND RUST ON THE UNDER BODY OF MY VEHICLE. I FIND IT UNFAIR THAT THE DEALER IS TRYING TO CHARGE ME TO DO A REQUIRED SAFETY REPAIR. IF THERE IS RUST IT WAS THERE WHEN I PURCHASED THE VEHICLE. IT IS UNFORTUNATE THAT THE PART NEEDS TO BE REPLACED FOR SAFETY REASONS BUT CHRYSLER SHOULD BE REQUIRED TO FIX THIS EVEN IF THEY HAVE TO FIX OTHER PARTS AS WELL DUE TO THE DEFECT. NHTSA REF. #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN JANUARY OF 2013, NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) IN DECEMBER OF 2013, AND NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE INITIAL NOTIFICATION WAS RECEIVED IN DECEMBER OF 2013. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR IN THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SLID ON ICE AND CRASHED INTO A TRAFFIC SIGN, A FENCE AND A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A SALVAGE LOT AND DEEMED COMPLETELY DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING AT A LOW SPEED, THE DRIVER SMELLED SMOKE AND THE VEHICLE CAUGHT FIRE. THE FIRE WAS INDEPENDENTLY EXTINGUISHED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS COMPLETELY DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION), BUT IT FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE CONTACT WAS CONCERNED FOR THEIR SAFETY. THE FAILURE MILEAGE WAS 48,000.

ON MARCH 3, 2015 I WAS DRIVING DOWN MY STREET AND IT HAS A SEMI-STEEP DECLINE AND MY BRAKES LOCKED UP GOING DOWN. I PUMPED MY BRAKES AND HAD MY BRAKE PEDAL TO THE FLOOR BOARD. MY JEEP LIBERTY FAILED TO STOP SENDING ME THROUGH AN INTERSECTION THROUGH A SMALL OPEN FIELD AND OVER A SMALL EMBANKMENT LANDING ON THE ROOF OF MY JEEP. I HAD TO BE TRANSPORTED TO THE HOSPITAL TO BE CHECKED OUT. BUT, FROM THE DAMAGE TO THE JEEP IT IS MOST LIKELY TOTALED. *TR

2003 JEEP LIBERTY. CONSUMER RECEIVED RECALL FOR JEEP CHEROKEE AND IS REQUESTING REPAIRS.*TA THE PARTS WERE NOT AVAILABLE. THE CONSUMER SENT IN RECALL LETTER # 13V252000. *JB

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT THAT PROGRESSED FOR YEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER AND THE AUTHORIZED DEALER, BUT NEITHER WERE ABLE TO REPLICATE OR DIAGNOSE THE FAILURES MORE THAN ONCE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE IN WHICH THE VEHICLE STALLED SEVERAL TIMES AND HAD TO BE RESTARTED TO RESET THE COMPUTER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE INSTRUMENT CLUSTER TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART AND THE PERMANENT REMEDY WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 5.

I WAS ON MY WAY HOME FROM WHITEVILLE NC I WAS GOING DOWN ANTIOCH CHRUCH RD,AS I PROCEDED TO GO INTO A CURVE I NOTICED THAT I COULDN'T TURN THE STEERING WHEEL THAT CAUSED ME TO GO OFF THE ROAD AND I LOST CONTROL AND WHEN THE VEHICLE CAME TO A REST IN A FEILD THE VEHICLE HAD LANDED ONE SIDE UP I THINK IT LANDED ON THE PASSENGER SIDE DOWN.I LATER FIND OUT THAT THERE WAS SOMETHING WRONG WITH THE SUSPENSION ON THE JEEP.I ALWAYS WONDERED WHAT CAUSED THE ACCIDENT THAT NIGHT,I AM JUST LEARNING ABOUT THE RECALL ON THE JEEP I HAD.I LOST ALOT OF MONEY THAT I HAD INCLUDING THE DOWN PAYMENT,THE PAYMENTS THAT I PAID,THE STEREO SYSTEM ETC.I KNEW FROM THE BEGINING THAT SOMETHING WASN'T RIGHT WITH THIS VEHICLE.I TRIED TO GET THE DEALERSHIP THAT I GOT IT FROM TO FIX IT,BUT IN RESPONSE I WAS TOLD THAT IT DIDN'T COME WITH A WARRANTY.SO NOTHING WAS DONE. *TR