2017 Jeep Grand Cherokee complaints

VEHICLE TRANSMISSION LOCKED UP IN THE MIDDLE OF A PARKING LOT COULD NOT MOVE THE CAR FORWARD OR BACKWARD NOR COULD I MOVE THE GEAR SHIFTER FROM DRIVE TO PARK OR NEUTRAL... I WAS ALSO UNABLE TO GET THE VEHICLE TO SHUT OFF WHICH IN ITSELF COULD BE A SAFETY ISSUE IF I WAS IN MY GARAGE. THE VEHICLE NEEDED TO BE TOWED BACK TO THE DEALERSHIP. DASHBOARD READ: SERVICE SHIFTER - STOP SAFELY, SHUT OFF ENGINE TO ENGAGE PARK -- PLEASE NOTE THAT WE FOLLOWED THE INSTRUCTIONS AND WE WERE UNABLE TO TURN THE VEHICLE OFF AND/OR GET IT INTO PARK.

TOUCH SCREEN NOT WORKING. IT IS ON BUT WHEN YOU TRY TO DO SOMETHING DOES NOT RESPOND TO TOUCH.

TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE DRIVING AND DECELERATING, THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT IMMEDIATELY RESTART. AFTER FOUR ATTEMPTS, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND VPROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 15,000.*PM THE CONSUMER STATED THE *WAS A VISUAL INSPECTION AND 5 MIN ROAD TEST PERFORMED. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR SIDE PANELS WERE POPPING OUT OF THE GASKET. THE VEHICLE WAS TAKEN TO FEDERICO CHRYSLER DODGE JEEP RAM (618-421-4180, LOCATED AT 1875 E EDWARDSVILLE RD, WOOD RIVER, IL 62095) WHERE THE PANELS WERE TAKEN OUT AND REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE PANELS WERE REPAIRED AGAIN, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CASE WOULD BE CLOSED IF THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER REJECTED THE CONTACT'S REQUEST FOR AN EXTENDED WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

2017 GRAND CHEROKEE 'SERVICE SHIFTER' PROBLEM. I GET THE MESSAGE POPPING UP IN THE DRIVER INFORMATION AREA, ALONG WITH THE VEHICLE SHIFTING DIFFERENTLY THAN NORMAL. THIS SEEMS TO BE A COMMON PROBLEM WITH NO DEFINITIVE SOLUTION.

WHILE DRIVING ON A HIGHWAY AT 60 MPH MY VEHICLE STARTED FLASHING EVERY POSSIBLE WARNING LIGHT. AIRBAGS, ABS, SLIP CONTROL, CRUISE CONTROL ... EVERYTHING. MOST CONCERNING WAS THE 'SERVICE SHIFTER' ALERT; THE PRND LIGHTS ON MY SHIFTER PANEL ALL STARTED FLASHING AND THE CAR (AUTO TRANSMISSION) WAS STUCK IN ONE GEAR AND WOULD NOT SHIFT. PULLING OVER AND RESTARTING THE VEHICLE WOULD 'FIX IT' FOR 10-15 MINUTES UNTIL IT ALL HAPPENED AGAIN. ENGINE WAS MAKING AN AWFUL LOUD NOISE SO I PULLED OVER AGAIN. THIS TIME AFTER TURNING IT OFF THE VEHICLE WOULD NOT START AT ALL. AFTER 30 MINUTES IT STARTED AND I WAS ABLE TO DRIVE TO A TOWN FOR THE NIGHT. THE NEXT MORNING I WAS ABLE TO START IT AND DRIVE IT IN 1ST GEAR (WHERE IT WAS STUCK) TO A JEEP DEALER. THERE IT SITS AS I TYPE. I HAVE SEEN MANY IDENTICAL ISSUES REPORTED BY JEEP OWNERS ON INTERNET FORUMS AND MOST WORRYINGLY, JEEP DEALERS DON'T SEEM TO HAVE A CLEAR ANSWER. THEY'RE COMMONLY REPLACING THE SHIFTER WIRING HARNESS BUT THE PROBLEM RETURNS FOR NEARLY EVERYONE. THIS INCIDENT STRANDED ME IN THE MIDDLE OF THE NIGHT, IN THE MIDDLE OF NOWHERE, AND LEFT ME VERY WORRIED ABOUT MY SAFETY. WHATEVER IS WRONG WITH THE VEHICLE HAS CASCADING ERRORS THAT AFFECT HEADLIGHT OPERATION (MY HIGH BEAMS WOULD NOW WORK), SLIP CONTROL (IT BECAME NON FUNCTIONAL EVEN IF I OVERRODE IT), WIPERS (IN MY CASE THEY CAME ON WITHOUT ANY RAIN AND I COULD NOT TURN THEM OFF...THEY COULD JUST AS EASILY HAVE NOT FUNCTIONED IN A DOWNPOUR CREATING A SAFETY HAZARD), AND BRAKIN

ON SEPT 3, 2019 I WAS DRIVING AT 45 MPH WHEN THE ENGINE STALLED AND I COASTED TO A STOP. ENGINE RESTARTED AFTER MANY ATTEMPTS, DROVE ABOUT 50 FEET WHEN ENGINE STALLED AGAIN. OVERCOME BY A STRONG SMELL OF GAS I EXITED THE CAR AND SAW FUEL COMING OUT FROM UNDER THE ENGINE. AS THE CAR SAT THE FUEL LEAK SUBSIDED. TOWED TO THE DEALER WE BOUGHT THE CAR FROM (ZEIGLER OF DOWNERS GROVE) TOW TRUCK DRIVER STATED I WAS LUCKY IT DIDN'T START ON FIRE. WHEN THE CAR WAS UP ON THE BACK OF THE TOW TRUCK BED DEALER TRIED TO START THE CAR TO GET INTO NEUTRAL AND WE WERE ABLE TO SEE THE FUEL POURING OUT FROM UNDER THE CAR. PICKED UP CAR THE NEXT DAY AND I WAS ASSURED THIS CAR WAS FIXED. I VOICED MY CONCERN ON THE DANGERS OF DRIVING A CAR WITH GAS POURING OUT OF IT. REPAIR ORDER SHOWS "REPLACED BROKEN FUEL CLIP TESTED VEHICLE AND VEHICLE IS NOW OPERATING AS DESIGNED". 5 DAYS LATER (9/8/19) HAD TO HAVE THE CAR TOWED 30 MILES BACK TO THE DEALERSHIP BECAUSE THE CAR IS AGAIN LEAKING GASOLINE. NOT FEELING VERY SAFE IN MY 2017 JEEP GRAND CHEROKEE

MY WIFE, (XXXXX), WAS DRIVING THIS VEHICLE. SHE WAS IN A DRIVE-THRU, MOVING AT LOW SPEEDS WHEN THE BRAKES STOPPED WORKING. ROBIN WAS ABLE TO ROLL TO A STOP IN THE PARKING LOT. I RESPONDED TO THE SCENE TO INSPECT THE VEHICLE AND OBSERVED THAT THE BRAKE PEDAL ASSEMBLY HAD BECOME DISCONNECTED FROM THE BRAKE BOOSTER PLUNGER ROD, COMPLETELY DISABLING THE BRAKES. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THERE IS A RETAINER CLIP WHICH HOLDS THE PLUNGER ROD TO THE BRAKE PEDAL. THIS RETAINER CLIP WAS NOT INSTALLED AND WAS NOT FOUND ANYWHERE IN THE AREA TO INDICATE IT HAD FALLEN OFF. THERE HAS NEVER BEEN ANY WORK DONE TO THE VEHICLE AROUND THE BRAKE PEDAL ASSEMBLY. IT IS MY BELIEF THAT THE FACTORY DID NOT INSTALL THE RETAINER CLIP, OR DID NOT INSTALL ONE CORRECTLY. THANKFULLY, THIS HAPPENED IN A PARKING LOT AND NO LIVES WERE LOST OR HURT. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNED A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING WITHOUT WARNING. ON ANOTHER OCCASION, WHEN THE CONTACT ENTERED THE VEHICLE AND SHIFTED OUT OF PARK, THE VEHICLE LUNGED FORWARD. THE CONTACT ALSO STATED THAT SOMETIMES, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE "CAR IN PARK" AND "TRUCK NOT IN P GO TO GEAR" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO MAC HAIK CHRYSLER (12111 KATY FWY, HOUSTON, TX 77079, (832) 430-6816), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 13,580. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNED A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING WITHOUT WARNING. ON ANOTHER OCCASION, WHEN THE CONTACT ENTERED THE VEHICLE AND SHIFTED OUT OF PARK, THE VEHICLE LUNGED FORWARD. THE CONTACT ALSO STATED THAT SOMETIMES, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE "CAR IN PARK" AND "TRUCK NOT IN P GO TO GEAR" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO MAC HAIK CHRYSLER (12111 KATY FWY, HOUSTON, TX 77079, (832) 430-6816), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 13,580.

THIS VEHICLE DEVELOPS "DEATH WOBBLE" WHEN BEING FLAT TOWED BEHIND A MOTORHOME. I HAVE PERSONALLY EXPERIENCED THIS SITUATION AND HAVE INTENTIONALLY CAUSED THE "WOBBLE" TO CONFIRM IT'S POTENTIAL. A CORRECTIVE WIRING HARNESS IS AVAILABLE FOR THE JEEP CHEROKEE. HOWEVER, NO CORRECTIVE SYSTEM IS AVAILABLE FOR THE JEEP "GRAND" CHEROKEE. IT SHOULD BE NOTED THAT THE CHEROKEE AND "GRAND" CHEROKEE HAVE THE SAME ELECTROHYDRAULIC POWER STEERING SYSTEM. EVERY JEEP DEALERSHIP I HAVE CONTACTED CLAIMS DENIAL OF THE PROBLEM WITH THE "GRAND" CHEROKEE WHILE ADMITTING THAT THERE IS A PROBLEM WITH THE SAME YEAR AND MODEL JEEP CHEROKEE. THE POTENTIAL OF DEVELOPING A "DEATH WOBBLE" WHILE TRAVELING AT A HIGH RATE OF SPEED AND HITTING A POTHOLE, CONSTRUCTION SITE OR RR TRACKS IS REAL. HOWEVER, I HAVE HAD NO LUCK WITH SECURING ANY CORRECTIVE ACTION BY ANY JEEP DEALERSHIP IN UTAH.

TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE DRIVING AT NIGHT, THE HID HEADLAMPS BURNED THE PLASTIC LENSES. THE FAILURE CREATED A SHADOW EFFECT ON THE PLASTIC LENSES AND THE CONTACT WAS UNABLE TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO LADD-HANFORD DODGE CHRYSLER JEEP RAM (2247 CUMBERLAND ST, LEBANON, PA 17042, (717) 273-4585) WHERE IT WAS DIAGNOSED THAT THE HEADLAMP BULBS WERE TOO HOT FOR THE LENSES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. THE VIN WAS INVALID.

HEADREST-ACTIVE HEAD RESTRAINTS - MOPAR (6LR08PS4AA) THE FRONT PASSENGER SEAT HEADREST 'EXPLODED' DUE TO WHAT APPEARS TO BE FAULTY MATERIAL. I GOT THE PART NUMBER FROM THE DEALER USING THE VIN NUMBER. A PLASTIC COMPONENT SIMPLY BROKE FOR NO APPARENT REASON. THIS SPECIFIC FAILURE APPEARS TO BE THE PLASTIC THAT HOLDS A PIN IN PLACE. DEALER INDICATES THIS IS NOT COVERED BY WARRANTY. I BELIEVE IT SHOULD BE BECAUSE IT IS A SAFETY COMPONENT. A FAILURE WHILE DRIVING COULD EASILY CAUSE AN ACCIDENT. SOMEONE COULD BE SERIOUSLY INJURED EITHER BY THE IMPACT OR IN AN ACCIDENT. WHEN THIS FAILED IT FORCED THE HEADREST TO MOVE FORWARD SEVERAL INCHES. OURS SELF DESTRUCTED WHILE IT WAS PARKED, THANK GOODNESS. NO ONE WAS IN THE CAR. HOWEVER IF WE HAD BEEN TRAVELING AT 70 MPH ON A BUSY FREEWAY, THIS COULD BE A DISASTER, ESPECIALLY IF IT WAS THE DRIVERS SIDE.

THE CAR WAS IN ECO MODE. THE CAR WAS DRIVING ON A RESIDENTIAL STREET AND WAS STOPPED FOR A TRAIN CROSSING. WHEN THE GAS PEDAL WAS USED TO GO FORWARD THE ENGINE RACED QUICKLY TO 4500 RPMS AND WOULD NOT SLOW DOWN UNTIL MANUALLY PLACED IN NEUTRAL FOR SEVERAL SECONDS. AFTER DRIVING ON INTERSTATE 135 AND COMING TO A STOP AT AN EXIT, THE CAR WENT INTO ECO MODE, WHEN THE GAS PEDAL WAS USED TO PUT THE CAR INTO MOTION THE ENGINE RACED TO 6000 RPMS AND WAS TRYING TO ACCELERATE TO AN UNSAFE SPEED. THE ENGINE WOULD NOT SLOW DOWN. THIS HAS HAPPENED 4 TIMES IN THE LAST 3 WEEKS. THE DEALERSHIP WAS NOTIFIED. ATTEMPTS WE WERE TOLD WERE TO DIAGNOSE THIS PROBLEM, BUT THE ISSUE HAS NOT BEEN RESOLVED. AN UPDATE ON SOFTWARE WAS DONE AFTER THE FIRST TWO ISSUES OF THE UNINITIATED ACCELERATED RPMS OF THE ENGINE OCCURRED. AFTER SOFTWARE WAS UPDATED THERE HAVE BEEN TWO UNINITIATED ACCELERATIONS OF THE RPMS. WE WERE CONCERNED FOR UNCONTROLLED ACCELERATIONS OF THE VEHICLE. THE DEALERSHIP HAS BEEN NOTIFIED OF OUR CONCERNS, HOWEVER A RESOLUTION HASN'T BEEN DONE. WE ARE CONCERNED FOR SAFETY. THIS HAS HAPPENED ON AUGUST7 (TWICE), AUGUST 10, AUGUST 20.

MY SUNROOF EXPLODED WHILE DRIVING ON HIGHWAY. THERE WAS NO DEBRIS ON THE ROAD AND I AM SURE I WAS NOT HIT BY ANYTHING. SOUNDED LIKE A TIRE BLEW AND BEFORE I KNEW IT GLASS WAS FALLING ALL OVER ME AND MY CAR.

WHILE DRIVING SOUTHBOUND ON I-75 NEAR THE JOSLYN ROAD EXIT, MY SUNROOF GLASS EXPLODED FOR NO APPARENT REASON. THERE IS NO OVERPASS AND THERE WERE NO VEHICLES IN FRONT OF ME. LUCKILY MY SUNROOF SHADE WAS CLOSED SO THE BROKEN GLASS ALL FLEW OUTSIDE BUT THE EXPLOSION WAS EXTREMELY LOUD AND COULD HAVE CAUSED INJURY TO MYSELF OR OTHER DRIVERS.

TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. AFTER THE CONTACT'S WIFE PARKED THE VEHICLE IN THE DRIVEWAY, SHE LEANED OVER TO GET HER PURSE AND STEPPED ON THE ACCELERATOR PEDAL. THE GEAR WAS IN PARK; HOWEVER, THE VEHICLE SPED OFF AND CRASHED INTO THE WALL OF THE GARAGE. THE VEHICLE WAS SCHEDULED TO BE REPAIRED AT THE LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

FLASHING D ON DASHBOARD CAR TURNS OFF HAS HAPPENED TWICE DEALSHIP CAN NOT CORRECT BECAUSE I HAVE NO CODES

TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE ATTEMPTING TO PARK, THE VEHICLE UNINTENDEDLY ACCELERATED AS THE ENGINE RPMS INCREASED. THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO ENGAGE. AS A RESULT, THE VEHICLE CRASHED INTO MULTIPLE TREES AND BUSHES. THE VEHICLE EVENTUALLY CAME TO A STOP. THE CONTACT STATED MULTIPLE UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES AND WAS TAKEN BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.

ROLL-AWAY RECALL JUST AS IN CALIFORNIA IN 2016 VEHICLE WAS IN PARK AND TURNED OFF, I GET OUT TO GET AROUND TO THE OTHER SIDE OF THE CAR TO GET MY SON OUT OF THE CAR SEAT. THE CAR JUST STARTS ROLLING AWAY. THE VEHICLE STOPPED AFTER HITTING THE EXTERIOR OF MY HOME CAUSING DAMAGE. ONCE I GOT IN THE CAR, THE VEHICLE WAS ON ( EVEN THOUGH I TURNED IT OFF).

WHEN BEING TOWED BEHIND MY MOTORHOME, THE JEEP GRAND CHEROKEE WILL GO INTO AN EXTREME "WOBBLE" DURING A SLOW SPEED, SHARP TURN TO THE LEFT OR RIGHT, EITHER FROM A COMPLETE STOP OR NEAR STOP ON THE ROAD THAT THE TURN ORIGINATES FROM. IF EITHER STEERING TIRE ON THE JEEP HITS AN IRREGULARITY IN THE ROAD SURFACE (I.E. A BUMP, MANHOLE COVER, POTHOLE), THE STEERING WHEELS ON THE JEEP BEGIN RAPIDLY TURNING FROM LEFT TO RIGHT AND BACK AGAIN. THIS ACTION VIOLENTLY SHAKES NOT ONLY THE JEEP BUT THE ENTIRE MOTORHOME TOWING IT. THE ONLY WAY TO STOP THE OSCILLATING WHEELS IS TO BRAKE HARD AND NEARLY COME TO A COMPLETE STOP. THE BRAKING SYSTEM ON THE JEEP WHEN IT IS BEING TOWED IS OPERATED BY THE AIR BRAKES ON THE MOTORHOME THROUGH A SYSTEM THAT APPLIES THE BRAKES AS NEEDED (THE TOW BRAKING SYSTEM IS MANUFACTURED BY SMI AND CALLED THE AIR FORCE ONE SYSTEM). OF THE FOUR TIMES IT HAS HAPPENED TO ME OVER THE PAST YEAR, ONE WAS WHILE TURNING LEFT ONTO A FOUR-LANE DIVIDED HIGHWAY. I PULLED INTO THE LEFT (PASSING) LANE TO ACCELERATE BUT HAD TO NEARLY STOP TO GET THE JEEP TO STOP WOBBLING. A SEMI TRUCK IN THE RIGHT LANE HAD TO SLOW DOWN BECAUSE HE SAW ME STOPPING AND NEEDED TO TAKE PRECAUTIONARY ACTION IN CASE I VEERED RIGHT. IT WAS A SCARY MOMENT. THIS PROBLEM IS BEING TALKED ABOUT EXTENSIVELY IN RV FORUMS (SEE HTTP://WWW.IRV2.COM/FORUMS/F85/JEEP-GRAND-CHEROKEE-DEATH-WOBBLE-339594.HTML) AND THE PROBLEMS ARE IDENTICAL FOR ALL THE OWNERS OF 2016 OR LATER JEEP GRAND CHEROKEES. THIS PROBLEM HAS BEEN

D AND R ON TRANSMISSION BLINKS THEN STALLS. WHILE ON REVERSE, DOES NOT REVERSE. WHILE ON D, STALLS, HAVE TO PUT IT BACK TO PARK AND RE-START ENGINE. TOOK TO DEALER, THEY CAN NOT FIND ANYTHING, FOR ME TO WAIT TILL MAL SIGNAL COMES ON IN ORDER FOR THEM TO FIND CODE. DANGEROUS, AS I ALREADY WAS STUCK TWICE IN TRAFFIC. ONLY HAS 24000 MILES.

VEHICLE COMES TO A STOP AND ACTIVATES AUTO STOP/START. WHEN LIFTING FOOT OF BRAKE TO PROCEED TO A TURN, THE ENGINE TURNS ON, VEHICLE MOVES, THEN TURNS OFF DISPLAYING, 'AUTO STOP/START NOT AVAILABLE', FOR APPROXIMATELY TWO AND A HALF MINUTES, I WAS STUCK IN THE MIDDLE OF AN INTERSECTION TRYING TO TURN OVER THE CAR. EVENTUALLY AFTER PUTTING THE VEHICLE IN PARK, RELEASING THE BRAKE AND TURNING OFF THE VEHICLE COMPLETELY, I PRESSED THE BRAKE AND TURNED ON THE VEHICLE SUCCESSFULLY. NUMEROUS OCCASIONS OF THIS VERY SAME INCIDENT HAVE OCCURRED IN RANDOM. RANDOM ENGINE SHUT OFFS WHILE IN MOTION HAVE OCCURRED AS WELL REQUIRING THE SAME STEPS LISTED ABOVE. VEHICLE IS EQUIPPED WITH THIS 'ECO TECHNOLOGY' 100% OF THE TIME UNLESS, A BUTTON IS PRESSED TO DEACTIVATE TEMPORARILY. (NO WAY TO PERMANENTLY SHUTOFF THIS FEATURE, NO SOLUTION FROM DEALERSHIP.)

ON PARKING LOT ON REVERSE BRAKES COMPLETELY SHOT DOWN FILLS LAKE YOUR HIT ON OBJECT AND FILLS LOW DOWN HOW SAVE IS THIS?

SEVERE SIDE IMPACT FROM ANOTHER VEHICLE AND THE SIDE-CURTAIN AIRBAG DID NOT DEPLOY ON DRIVER SIDE. DRIVING ON A CITY STREET WB, WHEN ANOTHER VEHICLE TRAVELING NM RAN A STOP SIGN AND PLOWED INTO THE FRONT AND SIDE OF OUR VEHICLE.

MY CAR CONTINUES TO STALL AND SHUT DOWN WHILE IN MOTION. EXTREMELY DANGEROUS AND TERRIFYING WHEN YOU'RE ON A BUSY ROAD AND TRAVELING AT 30-35MPH AND YOU LOSE ALL POWER AND YOUR CAR STALLS OUT. I HAVE GOOGLED THIS ISSUE AND THERE ARE TONS OF COMPLAINTS ABOUT THIS HAPPENING TO MANY OTHER PEOPLE. SOME WHILE ON HIGHWAYS. SOME WHILE AT STOP SIGNS. WE CONTACTED OUR DEALERSHIP YESTERDAY AND WERE TOLD THEY CAN'T SEE IT FOR 2.5 WEEKS, IN THE MEANTIME JUST DRIVE IT. I DON'T THINK SO. IT IS A DEATHTRAP. I HAVE A 17 YEAR OLD DAUGHTER THAT I DO NOT FEEL SAFE PUTTING BEHIND THE WHEEL OF THIS CAR, NOR MYSELF. MY HUSBAND AND I DECIDED WE WOULD JUST DRIVE IT TO THE DEALERSHIP ANYWAY AND WE STALLED OUT 7 TIMES IN LESS THAN A 1/4 OF A MILE. IT WAS TOO DANGEROUS AT THAT POINT TO DRIVE THE DISTANCE TO THE DEALERSHIP SO WE TURNED AROUND AND GOT IT BACK HOME. FROM WHAT IT LOOKS LIKE BASED ON OTHER COMPLAINTS, PEOPLE ARE BEING TOLD THEY NEEDED OIL. WE KNOW FOR A FACT OURS DOES NOT. IT'S COMING UP ON AN OIL CHANGE DUE DATE BUT MY HUSBAND CHECKED THE OIL STATUS AND WE ARE NOT LOW, SO THAT IS NOT THE ISSUE. WE TOLD THE DEALERSHIP IT IS UNSAFE TO DRIVE AND WE NEED A LOANER. HE EXPLAINED TO US THEY DON'T GIVE OUT LOANERS UNTIL THEY CAN RUN THE DIAGNOSTICS, IN 2 WEEKS! I AM TERRIFIED TO DRIVE THIS CAR. I STALLED OUT 4 TIMES THE DAY BEFORE IN TRAFFIC, IN MOTION AND AT AN INTERSECTION, WITH MY CHILDREN IN THE CAR! I HAVE BEEN STOPPED AT A RED LIGHT. I WAS CROSSING A BRIDGE. I WAS IN MIDDLE OF MAKING A BEND.

SERVICE SHIFTER COMES ON WHEN I START THE ENGINE. TOOK TO THE DEALERSHIP AND THEY HAVE TRIED REPLACING THE MODULE TWICE WITH NO LUCK. THE DEALERSHIP TOLD ME THAT I NEED THE FLOOR SHIFTER REPLACED. WELL I DID THAT AND IT STILL DOESN'T WORK. THE SERVICE SHIFTER ERROR STILL COMES ON. I HAVE NOT HAD ANY ISSUES DRIVING IT, YET. FORUMS ARE FULL OF JEEP OWNERS WITH THIS SAME ISSUE. SOME HAS BEEN WHILE THEY ARE DRIVING DOWN THE HIGHWAY AND THE CAR WILL JUST DIE.

I WAS DRIVING ALONG A RURAL HIGHWAY @ 65 MPH & HEARD A LOUD EXPLOSION ABOVE MY HEAD. IT SOUNDED LIKE A GUNSHOT. I ACTUALLY DUCKED DOWN IN MY SEAT LOOKING INTO MY REAR & SIDEVIEW MIRRORS. THERE WAS NO ONE AROUND ME. IT WAS PARTLY CLOUDY & 60 DEGREES. I BEGAN HEARING WIND IN THE VEHICLE. I DECIDED TO STOP & CHECK THINGS OUT. LOOKING ON TOP OF THE ROOF I NOTICED A LARGE HOLE IN THE SUNROOF W/BROKEN GLASS LYING ON THE SHADE GUARD. I TURNED AROUND & HEADED TOWARDS THE LOCAL DEALERSHIP SEEKING THE ADVISE OF THE SERVICE MANAGER. HE & HIS STAFF WERE QUESTIONED ABOUT ANY KNOWLEDGE OF EXPLODING SUNROOFS & THEIR REPLY WAS NO. THEY DIDN'T SEEM TO BE TOO CONCERNED W/MY SAFETY EITHER! ACCORDING TO CONSUMER REPORTS.ORG THE ISSUE IS WELL KNOWN WITHIN THE AUTO INDUSTRY & GOVERNMENT REGULATORS. ACCORDING TO INVESTIGATIONS AUTO MAKERS ARE NOT ACKNOWLEDGING OR MAKING AN ATTEMPT TO RESOLVING THIS ISSUE. SAFETY STANDARDS & REGULATORY OVERSIGHT OF SUNROOFS HAVE NOT KEPT PACE W/DRAMATIC SIZE & DESIGN CHANGES. MORE NEEDS TO BE DONE TO GUARANTEE THEY ARE SAFE. THE BIGGER THE EXPANSE OF GLASS, THE HARDER TO ENSURE IT WON'T SHATTER. WHY SHATTERING UNDER NORMAL USE? THE VEHICLE/GLASS IS JUST TWO YEARS OLD. I HAD NO IDEA THERE WERE ANY ISSUES W/SUNROOFS SHATTERING. I WOULDN'T PURPOSELY JEOPARDIZE MY SAFETY NOR THAT OF MY PASSENGERS. THERE NEEDS TO BE A GREATER PUBLIC AWARENESS. TRANSPARENCY PLEASE

WHEN I PURCHASED THE VEHICLE, I WAS TOLD IT WAS FLAT TOWABLE BEHIND A MOTORHOME. AFTER PURCHASE I THEN HAD TO SPEND $500 TO HAVE A WIRING HARNESS INSTALLED TO PREVENT DEATH WOBBLE OF FRONT STEERING/WHEELS. THE SECOND TIME I TOWED THE VEHICLE, THE BACK BRAKES LOCKED UP DESTROYING TIRES, RIMS, AND OTHER UNKNOWN ITEMS AT THISW TIME.

MY JEEP STARTED WITH RADIO FADING IN/OUT, LIGHTS ON THE CONSOLE FADING IN/OUT, DASHBOARD GOES OUT COMPLETELY AND THEN BACK ON AND THE PASSENGER WINDOW GOES DOWN ON IT'S OWN(EVEN WITH THE WINDOW LOCK ON) ALSO ONCE SO FAR MY JEEP DIDN'T TURN OFF WHEN I PUSHED THE SHUT OFF. I HAD TO DISCONNECT THE POSITIVE ON THE BATTERY(DEALERSHIP TOLD ME TO DO) AND HOOK IT BACK UP, IT SHOWED NO CODES WHEN I GOT TO THE DEALERSHIP. BEEN TO TWO DEALERSHIPS PAUL BAILEY WAS USELESS, BALD HILL WAS ABLE TO REPRODUCE AND WE ARE WAITING ON JEEP TO TELL THEM HOW TO FIX. ALSO IT IS HARD TO PUMP GAS, IT SHUTS OFF, YOU HAVE TO TURN THE GAS HANDLE UPSIDE DOWN TO PUMP.

2017 JEEP GRAND CHEROKEE LIMITED 4X4 SAYS "SERVICE TRANSMISSION". THIS IS A NEW VEHICLE AND ALREADY IS HAVING ISSUES WITH TRANSMISSION!! THIS APPEARED WHILE DRIVING

GOT IN VEHICLE TO LEAVE SCHOOL AND DASH BOARD LIGHTS LIT UP LIKE A XMAS TREE BUT CAR WOULD NOT START. AFTER 20 MINS OF TRYING IF FINALLY STARTED BUT POWER STEERING WAS OUT. TOOK CAR TO DEALERSHIP, THEY DROVE IT FOR A WEEK BEFORE PROBLEM REPLICATED AND DIED TWICE ON THE ROAD. THEY HAVE HAD IT 2 WEEKS NOW THINKING IT MIGHT BE A PINCHED WIRE. SOMEWHERE LIKELY IN THE DRIVERS SIDE DOOR. WILL GET BACK TO ME MONDAY, APRIL 1, 2019

WHILE BEING TOWED BY AN RV, THE JEEP STARTED VIOLENTLY WOBBLING WHICH SHOOK MY 40,000 # RV PRETTY HARD. THIS STARTED AFTER A SLOW (ABOUT 5MPH) RIGHT TURN AND THE JEEP WENT OVER A 4 TO 5' HIGH CURB. THE WOBBLING DID NOT STOP UNTIL COMPLETELY STOPPING THE RV. THIS HAS ONLY HAPPENED ONCE IN 5,000 MILES OF BEING TOWED. HAS NEVER HAPPENED WHILE DRIVING THE JEEP ABOUT 6,000 MILES

I'VE BEEN HAVING ISSUES FILLING UP MY TANK ALMOST SINCE THE BEGINNING OF MY PURCHASE OF MY 2017 GRAND CHEROKEE. I AM LOOKING FOR ANSWERS AS TO WHY IT IS SO HARD TO FILL MY VEHICLE WITH GAS....

THE START/STOP SYSTEM ON THESE VEHICLES IS AN ACCIDENT WAITING TO HAPPEN. IF I FORGET TO SHUT IT OFF AND PULL OUT INTO TRAFFIC AFTER A STOP, THE ENGINE DELAYS ACCELERATING CAUSING ME TO NOT GET UP TO SPEED QUICK ENOUGH TO MERGE PROPERLY INTO THE LANE. THE START/STOP FUNCTION IS GOOD FOR CITY DRIVING AND SHOULD BE AN OPTION THAT IS DEFAULTED OFF AND SELECTED TO ON WHEN THE DRIVER SO DESIRES. THIS CONSTANT TURNING THE SYSTEM OFF EVERY TIME THE VEHICLE IS STARTED IS A SAFETY HAZARD IN MY OPINION.

JEEP IS A 2017 WITH 64,000 BARELY OUT OF WARRANTY. JEEP KEPT STALLING OUT AT STOPS WHILE DRIVING AND EXTREMELY ROUGH IDLE. TOOK IT TO DEALERSHIP, CONTACTED CHRYSLER CUSTOMER SERVICE ABOUT THE KNOWN ISSUE AND NOTHING THEY CAN DO. EXTREMELY DANGEROUS AND DO NOT FEEL SAFE DRIVING THIS PRODUCT.

MY 2017 JEEP GRAND CHEROKEE IT'S HAVING ELECTRICAL PROBLEM FOR ALMOST 2 YEARS NOW AND THEY CAN FOUND WHAT'S GOING ON I ALMOST GOT KILL OUT OF NO WHERE MY CAR STOPS ALL THIS MESSAGES COME UP IN THE DASHBOARD IT'S CRAZY I CAN'T DRIVE THE JEEP FOR MORE THAN 1 HOUR BECAUSE I STAR HAVING PROBLEMS PASSENGER SIDE WINDOW STAR GOING DOWN BY ITSELF

2017 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO ALARM ISSUES. *LD *TR

SIDE DRIVER'S AND PASSENGER WINDOWS SHATTERING - WALKED TO CAR PARKED OUTSIDE. OPENED DRIVER DOOR, SAT DOWN AND CLOSED THE DOOR. UPON IMPACT OF CLOSING THE DOOR THE ENTIRE PASSENGER SIDE WINDOW SHATTERED INSIDE THE CAR. I HAVE READ ONLINE THAT THIS HAS HAPPENED TO OTHER GRAND CHEROKEE DRIVERS.

AIR RIDE SUSPENSION SUSPENDED WARNING VEHICLE WAS JUST STARTED. TURNED OFF RESTARTED THEN VEHICLE ENGAGED 4LOW AND AGAIN INDICATED SUSPENSION SYSTEM SUSPENDED.

2017 GRAND CHEROKEE TRAILHAWK GOING IN FOR THIRD TIME TO TRY TO FIX AIRBAG LIGHT COMING ON. TAKEN TO 2 DIFFERENT JEEP DEALERS AND STILL AIRBAG LIGHT COMING ON , ALSO SHOWS IN VEHICLE HEALTH REPORTS

THE VEHICLE'S AUTOMATIC TRANSMISSION HAS HAD 6 INCIDENTS WHERE IT HAS NOT SHIFTED PROPERLY: 3 TIMES IT HAS BEEN STUCK IN 1ST GEAR AND NOT AUTOMATICALLY SHIFTED TO HIGHER GEARS. EACH TIME THIS HAPPENED WHEN PROCEEDING FROM A FULL STOP WHEN THE TRAFFIC LIGHT CHANGED INTO AN INTERSECTION, WITH THE GEAR SELECTOR IN D. EACH TIME I HAD TO QUICKLY PUT THE GEAR SELECTOR IN N AND BACK INTO D TO REMEDY THIS. 2 TIMES, WHILE AGAIN STOPPED AT A TRAFFIC LIGHT WITH THE GEAR SELECTOR IN D, I STEPPED ON THE ACCELERATOR WHEN THE LIGHT CHANGED, BUT THE VEHICLE JUST REVVED AND DID NOT MOVE. I CHECKED THE GEAR SELECTOR AND IT WAS STILL IN D, BUT WOULD STILL ONLY REV AND NOT MOVE. AGAIN, AS ABOVE, I PUT THE GEAR SELECTOR IN N AND BACK INTO D. ONLY THEN WOULD THE VEHICLE DRIVE. JUST LAST WEEK, I WAS ATTEMPTING TO PARALLEL PARK ON THE STREET. I PUT THE GEAR SELECTOR IN R TO BACK INTO THE EMPTY SPACE. NO VEHICLES WERE BEHIND MINE, NOR ANY ON MY LEFT. I STEPPED ON THE ACCELERATOR, BUT THE ENGINE JUST REVVED, THE VEHICLE DIDN'T MOVE. I TRIED AGAIN AND AGAIN, BUT IT JUST REVVED. I PUT THE GEAR SELECTOR IN D, WENT A LITTLE FORWARD, THEN PUT THE SELECTOR IN R. THIS TIME THE VEHICLE DID MOVE IN REVERSE. THESE INCIDENTS HAPPENED OVER THE PAST 2 YEARS. THE VEHICLE IS CURRENTLY IN THE SERVICE DEPARTMENT AT MCKEVITT CHRYSLER JEEP DODGE IN BERKELEY, CA TO DIAGNOSE AND REPAIR THIS RECURRING ISSUE. THIS IS THE 3RD TIME I HAVE BROUGHT THE VEHICLE TO THIS DEALERSHIP FOR THIS SAME ISSUE. THE PREVIOUS TWO TIMES, THEY

VISITED OFFICIAL JEEP DEALERSHIP FOR AN OIL-CHANGE ON JAN 19, 2019. DEALERSHIP DID NOT RECOGNIZE A RECALL ON THIS VERY VEHICLE WAS INCOMPLETE AND DID NOT INFORM ME NOR FIX THE ISSUE.

WHILE DRIVING MY 2017 GRAND CHEROKEE IN DRIVE MODE IN A INTERSECTION TURNING LEFT, THE DASHBOARD SHOWED A MESSAGE OF 'SHIFT INTO PARK' AND WAS PUT INTO A NEATURAL MODE BY ITSELF DISABLING DRIVE MODE OPTIONS BUT STILL IN A 'DRIVE' STATUS NOT ALLOWING ME TO PRESS ON THE GAS TO CONTINUING TURNING LEFT, THE ONLY WAY TO CHANGE THIS STATUS THE VEHICLE HAD TO BE COMPLETELY TURNED OFF AND TURNED BACK ON AGAIN. THIS WAS A VERY SCARY INCIDENT AND APPEARS TO BE A MALFUNCTION WITH THE VEHICLE.

THE MICHELIN TIRES-285X60XR18 NEEDED TO BE REPLACED AT 16,000 MILES. THE WEAR BARS WERE ALREADY SHOWING. I TOOK TO JEEP DEALERSHIP IN LANSING, MICHIGAN AND WAS ACCUSED OF DRIVING WRONG, NOT ROTATING AND BALANCING (I AM METICULOUS ABOUT SERVICE-SO YES, DID), DRIVING ON TOO MANY DIRT ROADS (LIVE IN THE CITY, CITY DRIVING ONLY-SO NO) AND OFFERED NO DISCOUNT ON NEW TIRES. DISCOUNT TIRE TOLD ME THAT JEEP IS NOTORIOUS ABOUT PUTTING ON CHEAP TIRES TO BRING DOWN COST OF CAR. SERIOUSLY 16,000 MILES OF CITY DRIVING! I BOUGHT THE CAR NEW WITH 30ISH MILES ON IT...THE TIRES SHOULD LAST MORE THAN 6 MONTHS. SOMETHING IS WRONG WITH THESE TIRES OR THE CAR!

RATTLE NOISE HEARD ON COLD START LASTING 2-3 SECONDS. NOISE NOTED AFTER INITIAL OIL CHANGE. THE NOISE WAS HEARD 5/2017. TAKEN TO DEALERAHIP SEVERAL TIMES IN 2017 AND 2018 AND THEY STATED IT WAS THE STARTER. LEFT VEHICLE OVER NIGHT SO DEALERSHIP COULD HEAR NOISE AND THEY DID HEAR RATTLE. THEY SAID IT WAS THE STARTER AND REPLACED STARTER. THIS DEALER EVEN SUGGESTED THAT THE NOISE WAS COMING FROM THE LIFTERS. NO SUGGESTION AS TO HOW THAT COULD BE CORRECTED. OTHER THAN THAT NO RESOLUTION. NOISE CONTINUES DEALERSHIP SAID OTHER VECHICLES LIKE MY VEHICLE MAKES THE SAME NOISE. MY VEHICLE WAS MADE A STAR CASE BY CHRYSLER NO RESOLUTION. STATED ISSUE ON JEEP FORUM A JEEP CARES SPECIALIST NOTED COMPLAINT AND SUGGESTED I GO TO ANOTHER DEALERSHIP. TOOK VEHICLE TO ANOTHER JEEP DEALERSHIP ONLY TO HEAR THAT IT WAS THE STARTER AND OTHER VEHICLES LIKE MY VEHICLE DOES THE SAME THING. NO RESOLUTION. THE VEHICLE IS ALWAYS PARKED, WEATHER CAN BE HOT OR COLD AND VEHICLE IS PARKED 6 MORE HOURS. NOISE CONTINUES. I'M HEADED INTO SECOND YEAR OWNING THIS VEHICLE THAT CONTINUES WITH THIS NOISE. IF IT IS THE LIFTERS WILL THEY EVENTUALLY WEAR OUT AND CAUSE THE VEHICLE TO STOP RUNNING? IF IT IS THE STARTER WILL THAT WEAR OUT AND PREVENT RESTART? BOTH QUESTIONS A VERY SERIOUS. I HOPE THEIR COMPLAINT CAN BE INVESTIGATED AND RESOLVED. IF THERE ARE OTHERS WITH THIS ISSUE PLEASE FILE A COMPLAINT. NEED RESOLUTION.

MY VEHICLE IS EXPERIENCING WHAT IS REFERRED TO AS THE 'DEATH WOBBLE' WHEN FLAT TOWED BEHIND MY MOTORHOME AND MAKING A TURN AT LOW SPEED. THIS PROBLEM ALSO OCCURRED IN JEEP CHEROKEE AND JEEP CAME OUT WITH A FIX. THE PROBLEM WAS TRACED BACK TO THE THE ELECTRIC POWER STEERING WHICH WAS NEW TO THE JEEP CHEROKEE AND ALSO GRAND CHEROKEE IN 2017. THIS PROBLEM CAN BE VERY DANGEROUS IF PULLING INTO A ROAD AND HAVING TO STOP BECAUSE OF A RISK OF LOOSING CONTROL OF THE JEEP VEHICLE. THE ONLY WAY STOP THE SIDE TO SIDE 'DEATH WOBBLE' IS TO COME TO A COMPLETE STOP. ON COMING TRAFFIC FROM THE REAR WOULD NOT REALIZE YOU HAVE PROBLEM AND REAR ENDING ACCIDENT IS EMINATE.

TAKATA RECALL UPON DRIVING MT JEEP GC ON THE HIGHWAY THIS MORNING, EVERYTHING WAS GOING FINE, I EXITED THE HIGHWAY AT STOP LIGHT AND AS USUAL, THE STOP/START ENGAGED, WHEN THE LIGHT TURNED GREEN A LIFTED MY FOOT OF THE BRAKE SO THE CAR WILL START AGAIN BUT IT DIDNT. SO I TURNED OFF THE RADIO AND AUTO LIGHT AND FORCED THE CAR TO NATURAL AND PRESSED THE START BUTTON AND CAR STARTED. ON GUAGE DISPLAY A RED BATTERY LIGHT CAME ON AND A MESSAGE THAT SAID " PARK CAR, VEHICLE WILL SHUT DOWN SOON", SO I DROVE AROUND 15MIN'S TO FIND A SAFE PARKING SPOT AND STOPPED IN SUPERMARKET PARKING LOT.. 2MIN LATER THE CAR SHUT DOWN. I CARRY WITH ME PORTABLE JUMPER SO I OPENED THE HOOD AND CONNECTED IT BUT NO POWER WAS REACHING. SO I LIFTED THE PASSENGER SEAT AND GAINED ACCESS TO THE MAIN BATTERY AND CONNECTED THE JUMPER DIRECTLY TO THE TERMINALS BUT STILL, NO POWER WAS CIRCULATING. SO I CONNECTED IT TO THE AUXILIARY BATTERY AND POWER WAS THERE. AND THE CAR STARTED. PUT NOT SAFE TO DRIVE. I PICKED UP MY JEEP FOUR DAYS AGO NEW FROM THE DEALER, SO WHEN THIS HAPPENED MY CAR HAD 250MILES ON IT.

ON 10/12/18 I WAS GETTING READY TO GO TO WORK HOWEVER WHEN I TRIED TO OPEN MY CAR IT WOULD NOT OPEN MY CAR WAS PARKING THE PARKING LOT OF WHERE I LIVE I CALLED NIELSEN DODGE AND THEY HELP ME TO OPEN THE CAR MANUALLY AND SILENCE THE ALARM BUT THE CAR WAS NOT TURNING ON AND NEITHER THE DEALER NOR THE PEOPLE FROM UCCONECT COULD REMOTELY START MY JEEP, MY CAR WAS TOWED TO NIELSEN DODGE IN RT 10 AND IT HAS BEEN THERE FOR TWO WEEKS NOW AND THEY STILL CANNOT GIVE ME AN ESTIMATE AS TO WHEN MY CAR WILL BE FIXED OR IF IT WILL BE FIXED. ON 10/24/18 CHRYSLER SENT OUT AN ENGINEER TO LOOK AT MY JEEP AND I WENT IN TODAY FOR A FOLLOW UP AND THE TOLD THEY HAVE TO ORDER A PART BUT THEY DO NOT KNOW HOW WILL IT TAKE FOR THE PART TO ARRIVE, MY CASE NUMBER WITH CHRYSLER IS 57198050. I READ ONLINE AND SEE OTHER PEOPLE HAVING SIMILAR ISSUES WITH 2017 JEEP GRAND CHEROKEE NOT TURNING ON PLEASE HELP ME WITH THIS MATTER AS IT IS NOW BEEN 2 WEEKS AND I JUST NEED TO KNOW IF OR WHEN THE CAR WILL BE FIXED.

JEEP ROLL AWAY WHILE IN PARK. ORIGINAL DRIVER PUT CAR IN PARK AND LET THE CAR SETTLE ON PAWL. AFTER POSITIVE STOP IN PARK, DRIVER APPLIED PARKING BRAKE AND LEFT THE VEHICLE TAKING KEY FOB WITH HER, AND CLOSED DOOR. CAR WAS STILL RUNNING. NEW DRIVER OPENED THE DOOR, ENTERED AND CLOSED DOOR. DRIVER REMOVED PARKING BRAKE AND ATTEMPTED TO MOVE CAR INTO DRIVE. WITHOUT KEY FOB, THIS IS NOT POSSIBLE. CAR REPORTED KEY FOB HAD LEFT THE VEHICLE, AT WHICH TIME THE 2ND DRIVER LEFT THE VEHICLE TO RETRIEVE THE KEY. ONCE LEAVING THE VEHICLE, THE CAR BEGAN TO ROLL BACKWARDS WITHOUT THE DRIVER AND WITH A SOMEONE IN THE PASSENGER SEAT. WHILE ROLLING PASSENGER TRIED TO MOVE SHIFTER INTO PARK, BUT HANDLE WAS FIRMLY IN THE PARK POSITION. CAR ROLLED APPROXIMATELY 300 FEET BEFORE HITTING A HOUSE. POLICE REPORT INDICATES CAR WAS IN PARK AND WITHOUT KEY FOB.