2016 Jeep Grand Cherokee complaints

ON 9/20/20 AT APPROX 4:30PM EST, AS WE LEFT A PARKED POSITION AND BEGAN EXITING A PARKING LOT, WE SUDDENLY SMELLED A STRONG ODOR THAT WAS SIMILAR TO THE SMELL OF BURNING CLUTCH PLATES, WE THEN OBSERVED BLACK SMOKE COMING THROUGH THE FRONT PASSENGER VENT. I IMMEDIATELY PUT THE VEHICLE IN PARK WHERE IT STOOD, MY HUSBAND EXITED THE VEHICLE AND I WENT TO THE BACK TO LEASH AND REMOVE MY TWO DOGS FROM THE BACK SEAT. ONCE MY DOGS WERE SAFELY OUT OF THE VEHICLE, I HANDED THE LEASH TO MY HUSBAND, WENT BACK TO THE VEHICLE AND TURNED OFF THE ENGINE, REMOVED OUR CELL PHONES AND MY PURSE AND STOOD BACK FROM THE VEHICLE. WHEN NO FLAMES WERE OBSERVED, WE OPENED THE HOOD AND OBSERVED BLACK SMOKE AND SMELLED THE SAME SCENT SIMILAR TO BURNING CLUTCH PLATES. THE SMOKE APPEARED TO BE COMING FROM THE BACK OF THE ENGINE NEAR THE FIRE WALL. I WAITED APPROXIMATELY 5 MINUTES AND WHEN NO FURTHER SMOKE OR ANY OTHER SIGNS OF A FIRE WERE OBSERVED I RESTARTED THE VEHICLE TO MOVE IT FROM THE TRAVEL LANE, THE VEHICLE STARTED AND APPEARED TO RUN AS NORMAL AND NO CODES WERE SHOWING ON THE DASH. I IMMEDIATELY SHUT THE VEHICLE BACK OFF AFTER MOVING IT APPROXIMATELY 30 FEET TO A SAFE PARKING PLACE AND CALLED FOR TOWING. THE TRUCK WAS TRANSPORTED TO CRISWELL CHRYSLER IN THURMONT, MD SOME TIME THAT EVENING. I SPOKE WITH A CUSTOMER SERVICE PERSON, LUKE, AT CRISWELL AND DESCRIBED WHAT HAD HAPPENED. AROUND 4:45PM ON 9/21/20 I WAS TOLD THE TECHNICIAN HAD FOUND MULTIPLE BURN HOLES IN MY "INTAKE MANIFOLD". HAVING OWNED

SOMETIMES WHEN IN DRIVE THE CAR STARTS FORCING ITSELF TO MOVE FORWARD MOTION, ONLY HAPPENS WHEN TURNING ON A 4WAY STREET! ALSO THE CAR AUTOMATICALLY TURNS OFF AT RED LIGHTS IF LOW ON GAS IT SHUT OFF AND WE WERE STUCK AT A RED LIGHT

WHILE THE VEHICLE IS IN MOTION AND SLOWING DOWN IT LUNGES FORWARD WITH NO INPUT FROM THE DRIVER. THIS SOMETIMES OCCURS BY TAKING YOUR FOOT OFF THE GAS. THIS HAPPENS EVERYWHERE, ON CITY STREETS, HIGHWAYS ETC. THIS HAS HAPPENED ALMOST EVERY TIME THE CAR IS DRIVEN.

HEAD REST DEPLOYED WHILE DRIVING

SEVERE BUCKING & JERKING WHILE DRIVING. MORE MODERATE BUCKING WHILE CAR IS IDLE. CODES BEING THROWN ARE P0406 & P0301. IT HAS ALSO THROWN A P0402 AS WELL. I'VE REPLACED THE EGR VALVE AS WELL AS ALL SPARK PLUGS AND THE PROBLEM STILL HAS NOT BEEN SOLVED. MY FUEL MILEAGE IS TANKING AND DRIVING THE JEEP HAS BECOME ALMOST UNBEARABLE.

DRIVING DOWN THE HIGHWAY AND LOST ALL POWER. WILL NOT RESTART. TOWED TO DEALER THEY SAY IT'S FUEL PUMP RELATED. IT IS A FUEL PUMP RELAY WHICH IS A VERY KNOWN ISSUE (RECALL) ON 2011-2013 BUT NOT ON ANYTHING NEWER.

I WAS DRIVING THE VEHICLE AND THE POWER STEERING WENT OUT. I HAVE NO POWER STEERING AND THERE IS A MESSAGE ON MY DASH THAT SAYS POWER STEERING UNAVAILABLE, SERVICE REQUIRED. I HAVE 36, XXX MILES ON IT.

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE IN HIS VEHICLE, HE NOTICED THE DASHBOARD RISING AS BUBBLES APPEARED. THE CONTACT MENTIONED THE DASHBOARD FAILURE WAS BECOMING VERY CONCERNING BECAUSE ITS HARD TO SEE THE ROADWAY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER LAKELAND SQUARE MALL (3800 US HIGHWAY 98 NORTH, LAKELAND, FL 33809) WHERE THE DASHBOARD WAS INSPECTED AND IT WAS DETERMINED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALLS WAS ON THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO RESUME NORMAL DRIVING. THE CONTACT HAD TAKEN THE VEHICLE TO SNETHKAMP CHRYSLER DODGE JEEP RAM (11600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239) ON TWO SEPARATE OCCASIONS HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE UPON DEPRESSING THE BRAKE PEDAL AS WELL AS UPON ACCELERATION AFTER A COMPLETE STOP. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY REFERRED HER BACK TO THE SAME DEALER FOR AN APPOINTMENT. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 51,000.

MY CAR WILL RANDOMLY STALL OUT WHEN I SLOW DOWN OR COME TO A STOP WHILE DRIVING. THERE HAVE BEEN AT LEAST 4 TIMES WHERE I'VE BEEN STOPPED AT A RED LIGHT AND IT AUTO-STOPS AND THEN DOESN'T START BACK UP AGAIN WHEN THE TRAFFIC STARTS MOVING AGAIN. A MESSAGE COMES UP ON MY DASHBOARD TELLING ME TO SHIFT TO P AND THEN BACK TO MY DESIRED GEAR. I'LL TRY TO RESTART MY CAR 2-3 TIMES BEFORE ANYTHING HAPPENS. I'VE BEEN ON HILLS AND ON HIGHWAYS WHEN THIS HAS HAPPENED AND ALMOST GOTTEN INTO AN ACCIDENT ON AT LEAST 4 OCCASIONS BECAUSE OF IT. I'VE ONLY HAD THIS CAR FOR A YEAR SO 4 'CLOSE CALLS' IS A BIT MUCH FOR SUCH A SHORT AMOUNT OF TIME.

28000 MILES +\- DRIVING CAR ON FREEWAY IN HIGH SPEED LANE IN LAS 405 - THE MOST TRAVELED HIGHWAY IN THE US, AND THE CAR SLOWED TO A DEAD STOP. COMPLETE LOSS OF ACCELERATION. ALL ELECTRICAL STILL WORKING, LIGHTS, DASH, RADIO. WOULD TURN OVER BUT WOULD NOT START. HOUR EARLIER CAR WAS IDLING AND IDLED TO A STALL. ALL ELECTRICAL STILL WORKING. POLICE HAD TO COME AND STOP TRAFFIC TO WAIT FOR A FLATBED.

I WAS PULLING OUT ONTO THE HIGHWAY FROM A STOP POSITION, AS I TRIED ACCELERATE THE ENGINE ACTED LIKE I WAS IN NEUTRAL OR PARK! I THOUGHT I HIT THE GEAR SHIFT INTO PARK OR NEUTRAL, BUT I WAS IN DRIVE. IT WENT BACK INTO DRIVE MODE SECOND S LATER. SCARY FEELING WITH TRAFFIC GOING 50 MPH AROUND ME! WELL IT DID IT AGAIN GOING FROM A STOP POSITION TURNING LEFT ONTO A BUSY 3 LANE STREET. NOW I KNOW SOMETHING IS NOT RIGHT!! SO FAR NO RECALL ON MY VIN #, BUT MANY OTHER 2016 JEEP GRAND CHEROKEE HAVE BEEN RECALLED WITH SOMETHING SIMILAR. IT'S VERY SCARY , DANGEROUS, AND HAZARDOUS! *TR

TWICE NOW I HAVE HAD MY JEEP DIE ON ME WHILE WAITING AT A TRAFFIC LIGHT. FIRST TIME I HAD TO BE PUSHED TO THE SIDE OF THE STREET BY STRANGERS BECAUSE NOTHING WOULD RESTART IT AND IT WAS AT ON A BUSY ROAD AT PEAK TIME. SECOND TIME WAS THIS WEEK. WAITING AGAIN FOR LIGHT TO TURN, AS I STEPPED ON THE GAS TO GO, THE CAR SHUT DOWN. BOTH TIMES I TRIED TO PUT IT INTO PARK, RESTART, NADDA. THIS TIME IT STARTED BACK UP WITHIN ABOUT ONE MINUTE.

MAKING RIGHT HAVE TURN INTO GROCERY STORE FROM HIGHWAY AND VEHICLE ABRUPTLY DIES. 'SHIFT TO P' COMES ON, AND CAR WON'T IMMEDIATELY START. IT TAKES 3 OR 4 CYCLES TO START. *TR

BACKING UP TO PARKING SPOT A HOME, FROM A DEAD STOP I GOOSED THE THROTTLE TO GO UP A SLIGHT INCLINE AND THROTTLE STUCK WIDE OPEN IN REVERSE. STOOD ON THE BRAKE FOR 20FT WHILE FIGHTING THE THROTTLE, HIT THE SIDE OF GARAGE AND THREW IT INTO DRIVE AND CONTINUED TO STAND ON THE BRAKES FOR ANOTHER 40FT IN DRIVE. AFTER SMASHING THE IGNITION BUTTON FRANTICALLY ABOUT A DOZEN TIMES AND ALSO ENGAGING THE EMERGENCY BRAKE, THE JEEP SHUT OFF. THIS ALL HAPPENED IN OUR DRIVEWAY THAT OUR CHILDREN PLAY ON OFTEN. LUCKILY NO ONE WAS HURT, AND NO ONE WAS IN THE VEHICLE WITH ME BUT THIS COULD HAVE BEEN WAY WORSE. NEVER HAD AN ACCIDENT IN MY LIFE UNTIL THIS EVENT. COMPLETELY OUT OF MY CONTROL. NOTE THE SKID MARKS ON THE DRIVEWAY. *TR

ON MAY 3RD 2020 DRIVING ON HIGHWAY THE ACCELERATOR SENSOR WENT OFF. HEARD A LOUD POP. VEHICLE LOST POWER AND SPEED DECLINED FROM 55 TO 30. I FLOORED IT AND THE CAR WOULD NOT REACH SPEED OF 55 MPH. I HAD NO CELL SERVICE AND WAS 45 MILES FROM EVEN A TOWN. LIMPED THE CAR TO DEALER AND LEFT THERE. THIS IS THE 3RD TIME THIS HAS HAPPENED AND THE DEALER TELLS ME THEY CAN'T GET IT TO REPEAT. VEHICLE IS CURRENTLY AT THE DEALERSHIP. I HAVE CALLED AND LEFT A MESSAGE AND HAVE HEARD NOTHING. *TR

THE VEHICLE HAS HARD STARTS, AND OCCASIONALLY SHUTS OFF WHILE DRIVING WHEN THE VEHICLE START AND STOP SWITCH IS ON IT WILL SHUT OFF WHEN YOU STOP AND WILL NOT TURN ON UNLESS YOU PUT IT IN PARK AND START IT UP.

VEHICLE AT DAY ONE OF PURCHASE SHOWS A ACC/FCW RADAR SENSOR WARNING AND COMPANY IS WELL AWARE OF MANY OF THESE CARS SHOWING THE SAME ISSUES, YET CARES NOTTO DO ANYTHING ABOUT THE ISSUE BEING RAISED...

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO VIBRATE, LOST POWER STEERING WITH THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF MANUALLY. SHORTLY THEREAFTER THE VEHICLE TURNED OFF INDEPENDENTLY. THE CONTACT EXITED THE VEHICLE. THE VEHICLE WAS TOWED TO BOARDWALK CHRYSLER/JEEP LOCATED AT (1B BAIR ISLAND RD, REDWOOD CITY, CA 94063), BUT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

VEHICLE WITH 50,000 MILES WAS STOPPED AT RED LIGHT AFTER EXITING THE INTERSTATE, CHECK ENGINE LIGHT CAME ON, CONTINUED TO DRIVE THEN WARNING SOUNDS AND DASHBOARD LIGHTS STARTED FLICKERING AND ALMOST EVERY SERVICE ALARM CAME ON, SERVICE ABS, SERVICE STABILITY SYSTEM, SERVICE SHIFTER, THEN ENGINE HAD A DRAG NOISE AS IF IN LOWER GEAR. I STOPPED AND ATTEMPTED TO PLACE IN PARK BUT COULD NOT SHIFT INTO PARK.. I KILLED THE ENGINE, PLACED IN PARK AND RESTARTED AND CONTINUED WITH THE LOW DRAG NOISE AND DASHBOARD CONTINUED TO FLICKER AND CAR FELT AS THOUGH IT WOULD STALL, WHEN ARRIVED TO PARKING LOT, COULD NOT SHIFT INTO REVERSE. THIS IS VERY DANGEROUS AS I FELT VEHICLE WOULD LURCH FORWARD AND I HAD NOTCONTROL.

VEHICLE WAS IN PARK AT STARTUP. WITH FOOT ON BRAKE, I PUSHED THE START BUTTON. WITH ENGINE RUNNING, TRANSMISSION WOULD NOT SHIFT OUT OF PARK. AFTER TURNING THE ENGINE OFF AND BACK ON MULTIPLE TIMES, IT FINALLY ALLOWED ME TO SHIFT (3RD TIME AFTER IT SET FOR A FEW MINUTES). THIS PROBLEM LOOKS VERY SIMILAR TO THE PROBLEM OCCURRING IN THE SAME YEAR VEHICLE WHICH IS SUBJECT TO RECALL, HOWEVER, MY LOCAL DEALERSHIP IS SAYING MY VEHICLE IS NOT A PART OF THE RECALL. "2016 JEEP GRAND CHEROKEE VEHICLES MANUFACTURED MAY 15, 2015 TO FEBRUARY 19, 2016. THE BRAKE TRANSMISSION SHIFT INTERLOCK SOLENOID..."

THE AUTO START/STOP FEATURE DOES NOT PROPERLY FUNCTION CAUSING THE CAR TO SHUT OFF WHEN WE'RE AT A FULL STOP. I HAVE TO SWITCH GEAR TO PARK THEN RE-START THE CAR. THE HOOD SENSOR DOESN'T REGISTER EVEN IF IT'S COMPLETELY CLOSED . THE WARNING LIGHT ON THE DASHBOARD WILL SAY IT'S OPEN EVEN WHEN IT'S NOT.

LOSS OF POWER.... ELECTRONIC THROTTLE SENSOR. AGAIN SECOND TIME LOST POWER IN MY VEHICLE ON HIGHWAY 299 IN SHASTA COUNTY HEADED HOME TO TRINITY COUNTY CA . AGAIN I HAD NO CELL SERVICE. THIS TIME I HAD MY 9 YEAR OLD DAUGHTER WITH ME OUR DOG AND A VEHICLE FULL OF GROCERIES. NOW I AM SCARED OF THIS VEHICLE. SCARED TO DRIVE IT. I HAVE CALLED MANUFACTURER THEY HAVE DONE NOTHING BUT CLOSE ALL MY CLAIMS AND CASES. DENIED MY ARBITRIATION. WONT APPEAL EVEN THOUGH I HAVE POWERTRAIN WARRANTY OF 100K MILES. THIS VEHICLE IS NOT SAFE! THEY WOULDN'T EVEN GIVE ME A COMPARABLE VEHICLE. DEALERSHIP AGAIN TOLD ME THEY DON'T KNOW WHAT IS CAUSING THIS AND THEY CAN'T FIX IT.

LOSS OF POWER DRIVING DOWN THE HIGHWAY. WENT FROM GOING 60 MPH TO 20 MPH. DEALERAHIP SERVICE COULD NOT FIND ANYTHING WRONG WITH IT. THEY CLEARED CODE AND STATED VEHICLE SEEMED TO BE RUNNING FINE. I WAS DRIVING ON A RURAL HIGHWAY 299 IN TRINITY COUNTY CALIFORNIA WHERE THERE WAS NO CELL SERVICE AND WAS LEFT STRANDED. I DROVE ON THE SHOULDER THE REST OF THE 30 MILES TO GET TO DEALERSHIP.

THE START/STOP FEATURE ON THIS MODEL JEEP GRAND CHEROKEE MALFUNCTIONED AT A MAJOR INTERSECTION. THE ENGINE STOPPED WHILE I WAS AT A RED LIGHT FOR A PROLONGED PERIOD OF TIME (THE FEATURE WORKING AS IT SHOULD AT THAT MOMENT); WHEN THE LIGHT TURNED GREEN, AND I RELEASED MY FOOT OFF THE BREAK, THE ENGINE WOULD NOT TURN BACK ON. THE VEHICLE HAD TO BE PUT IN PARK, TURNED OFF AND TURNED BACK ON FOR THE ENGINE TO POWER BACK UP AND MOVE.

THE TOUCH SCREEN RADIO WENT OUT. BECAUSE OF THIS, WHEN THE SEAT WARMERS COME ON VIA REMOTE START, THEY CANNOT BE SHUT OFF, SO THE SEAT GETS EXTREMELY HOT. ALSO, IT WILL ACT LIKE IT'S STARTING BACK UP, AND THE BACK UP CAMERA WILL COME ON EVEN WHILE DRIVING FORWARD. IT KEEPS SHUTTING DOWN AND COMING BACK ON TO WHERE IT SAYS "JEEP" THEN IT WILL SHUT OFF AGAIN.

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR LIGHTING BEGAN TO FLICKER AND THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED OFF AND RESTARTED THE ENGINE, AND THE VEHICLE RESUMED NORMAL OPERATION. CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE (8825 5TH AVE, BROOKLYN, NY 11209, (718) 836-2600)WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNKNOWN.

I WAS AT A RED STOP LIGHT AND WHEN THE LIGHT TURNED GREEN I LIFTED MY FOOT OFF THE BRAKE AND ONTO THE GAS PEDAL AND REALIZED MY 2016 GRAND CHEROKEE WOULD NOT MOVE AND HAD COMPLETELY STALLED. I CHECKED TO MAKE SURE THE GEAR WAS NOT IN NEUTRAL AND READ AN ERROR MESSAGE ON THE DASH THAT SAID SOMETHING ALONG THE LINES OF 'SHIFT THE GEAR INTO PARK AND THEN INTO DESIRED GEAR.' I COULD NOT PUT THE CAR INTO DRIVE AND HAD TO COMPLETELY SHUT OF MY VEHICLE AND RESTART IT TO GET IT INTO DRIVE. I WAS LUCKY THAT IT WAS LATE AT NIGHT AND NOT MANY PEOPLE WERE AROUND ALTHOUGH ONE PERSON CAME SPEEDING UP BEHIND ME AND HAD TO SWITCH LANES TO NOT HIT ME, EVEN CAME WITH A NOT SO FRIENDLY HONK. I HAVE HEARD OF MANY OTHER PEOPLE EXPERIENCING THIS EXACT SAME SITUATION INCLUDING WHILE DRIVING AT HIGH SPEEDS ON THE HIGHWAY AND TAKING TURNS IN BUSY TRAFFIC. THIS IS A VERY DANGEROUS SCENARIO AND I AM SURPRISED IT HAS NOT YET LED TO A FATAL ACCIDENT.

I WAS DRIVING STRAIGHT ON THE HIGHWAY AT ABOUT 65 MPH ON 12/13/19 WHEN I HEARD AN EXPLOSION, AND SUDDENLY GLASS WAS RAINING DOWN ON ME. THANKFULLY MY NEWBORN WAS NOT IN THE BACKSEAT AT THE TIME! MY SUNROOF WAS SHATTERED; I DIDN'T SEE ANY DEBRIS HIT MY CAR PRIOR TO THIS HAPPENING. THERE WERE NO VEHICLES CLOSE ENOUGH TO ME TO FLIP UP ROCKS OR OTHER DEBRIS. IT SEEMS MY SUNROOF EXPLODED ON IT'S OWN, FOR NO APPARENT REASON AND WITHOUT WARNING. THERE IS NO ITEM INSIDE MY VEHICLE TO INDICATE SOMETHING CAME THROUGH THE SUNROOF AND LANDED IN MY CAR. NO DAMAGE TO ANY OTHER PORTION OF THE EXTERIOR OF THE VEHICLE. THERE IS A LARGE HOLE IN THE SUNROOF; THE REMAINING GLASS IS SHATTERED AND THERE ARE GLASS SHARDS LITTERED THROUGHOUT THE CABIN OF MY VEHICLE.

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. IN ADDITION, WHEN FUELING THE TANK AND ATTEMPTING TO DRIVE, A KNOCKING NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, (919) 872-5500) TWICE WHERE IT WAS DIAGNOSED THAT BOTH HEADLIGHTS NEEDED TO BE REPLACED. THE HEADLIGHTS WERE NOT REPLACED, BUT THE ENGINE NOISE WAS REMEDIED; HOWEVER, THE NOISE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE NOISE WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 71542505. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

MY JEEP.GRAND CHEROKEE 2016 75TH ANNIVERSARY FRONT LIGHTS STOPPED WORKING ... FIRST IT WAS THE LEFT AND NOW THE RIGHT, IN 10/29 I TOOK MY CAR TO THE JEEP DEALER FOR THE FIRST PROBLEM AND THEY TOLD ME THAT MY WARRANTY HAD EXPIRED, JUS 40 K MILES, TODAY 12/9 THE RIGHT DOES NOT WORK. AND THEY ARE NOT RESPONSIBLE FOR THE PROBLEM.

WITHIN 12 HOURS,VEHICLE RADIO SPEAKERS STOPPED WORKING. WE DROVE TO JEEP DEALERSHIP AND HAD TO SCHEDULE AN APPT. NOW THE VEHICLE WILL NOT START. THERE IS NO INSTRUMENTATION LIGHTING AL ALL. THIS IS AFTER TAKING TO SAME JEEP DEALER TO SATISFY THE 2 OPEN RECALLS, RECEIVED BACK ON A MONDAY AND NOT DRIVEN UNTIL SATURDAY. SUNDAY AM VEHICLE IS INOPERABLE

I PURCHASED MY JEEP USED IN APRIL OF 2019. ON 2 OCCASIONS SO FAR, WHILE COMING TO A STOP THE ENGINE CUTS OUT. IT TAKES ABOUT 10-15 MINUTES TO GET IT RESTARTED. THIS HAS HAPPENED BOTH TIMES WHILE STOPPING AT A LIGHT IN BUSY TRAFFIC. I HAVE SEEN OVER 30 COMPLAINTS FOR THE SAME PROBLEM ON WWW.CARCOMPLAINTS.COM. ALL REPORTED STALLING OUT WHILE DECELERATING THE VEHICLE. SOME REPORTED THAT IT STALLS WHILE DECELERATING WHILE TAKING A RIGHT TURN, FOR EXAMPLE, WHILE ENTERING A HIGHWAY OFF-RAMP. THE FIRST TIME MY CAR STALLED I WAS NOT TURNING. THE SECOND, I WAS DECELERATING WHILE TAKING A RIGHT TURN. THIS CAUSES A HUGE SAFELY CONCERN THAT SHOULD BE ADDRESSED BY JEEP. MY CAR HAS APPROXIMATELY 65K MILES.

THE HEADLIGHTS FLICKER FOR A QUARTER SECOND, AND THEN WORK FINE FOR A FEW MINUTES DURING NIGHT DRIVING. THIS OCCURS ON AVERAGE OF ABOUT ONCE EVERY 4 MINUTES OF DRIVING WITH THE HEADLIGHTS ON. ACCORDING TO JEEP FORUMS ONLINE, THIS HAS BEEN A KNOWN SAFETY ISSUE IN GRAND CHEROKEES. DURING NIGHT TRIPS IN RURAL AREAS, I AM CONCERNED THAT THIS ISSUE COULD BECOME MORE DETRIMENTAL. THERE ARE NO STREETLIGHTS, AND MANY WHITETAIL DEER AND OTHER HAZARDS ARE MADE UNAVOIDABLE WITHOUT HEADLIGHTS, OR WITH DISTRACTION CAUSED BY THIS FLICKERING. THIS HAPPENS REGARDLESS OF SPEED, TURNING, OR ELECTRONICS TURNED ON. IT IS EVEN MORE FRUSTRATING THAT REPLICATING THIS ISSUE IS ALMOST IMPOSSIBLE DURING THE DAYTIME (WHEN MECHANICS ARE WORKING).

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING LOW SPEEDS, THE ACCELERATOR PEDAL SUDDENLY TRAVELED TO THE FLOORBOARD, THE VEHICLE ACCELERATED, AND CRASHED INTO A FENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER RETRIEVED THE BLACK BOX AND PROVIDED CASE NUMBER: [XXX]. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 45,848. AP*MP CONSUMER STATES THAT INCIDENT HAPPENED AFTER COMING OUT OF A CAR WASH. CONSUMER STATES THAT FOOT WAS NOT ON THE GAS WHEN VEHICLE ACCELERATED AND SMASHED INTO THE FENCE. WHEN VEHICLE HIT THE FENCE IT STARTED REVVING UP BEFORE SLOWING DOWN TO A NORMAL IDLE. VEHICLE WAS TOWED TO TILTON AUTO BODY WHERE THE DAMAGE WAS REPAIRED. IT WAS THEN TAKEN TO TILTON AUTO SERVE (TILTON, NH) FOR FRONT END ALIGNMENT. MANUFACTURER ANALYZED BLACK BOX AND STATED THAT THERE WERE NO ISSUES WITH THE THROTTLE SYSTEM OR ACCELERATOR PEDAL ASSEMBLY. *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED AND OCCUPIED, THE DRIVER'S SIDE HEAD REST EXPLODED WITHOUT WARNING OR AN IMPACT OCCURRING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE SANFORD (750 TOWNE CENTER BLVD, SANFORD, FL 32771, (407) 878-7710), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 68052758. THE FAILURE MILEAGE WAS 21,880. THE VIN WAS UNKNOWN.

I WAS DRIVING ALONG AND APPARENTLY MY BATTERY IN MY KEYFOB WENT DEAD. MY ENGINE STOPPED WHILE I WAS DRIVING AND IF I WON'T HAVE HAD JUST BOUGHT A NEW BATTERY I WOULD HAVE BEEN STRANDED. THERE IS NO WAY TO START THE ENGINE WITH KEY

SHIFTER LIGHTS DONT TURN ON. SERVICE SHIFTER LIGHT WARNING BUT DEALER SAYS ITS NOT COVERED UP WARRENTY

IN 2019 JEEP ROLLED OUT AN APPROVED EMISSIONS MODIFICATION (AEM) PROGRAM AS PART OF A EMISSIONS COMPLIANCE SETTLEMENT WITH REGULATORY AUTHORITIES. THIS SOFTWARE FLASH/RE-PROGRAM HAS MADE AN OTHERWISE SAFE CAR UNSAFE. AT LOW ENGINE TEMPERATURES (COLD START) THE VEHICLE HAS VERY LITTLE POWER TO ACCELERATE THROUGH INTERSECTIONS, MAKE LEFT TURNS, MOVE OUT OF THE WAY IF SOMEONE IS APPROACHING FROM A HIGH RATE OF SPEED FROM BEHIND AT A STOPLIGHT. JEEP HAS ACKNOWLEDGE THIS ISSUE AND HAVE NOTED THEY ARE WORKING ON A FIX, BUT HAVE NOT OFFERED ACCOMMODATIONS TO ENSURE ONE HAS A SAFE CAR TO DRIVE WHEN THEY SPEND MONTHS DEVELOPING A FIX. IT IS A HAZARD, HAS RESULTED IN SEVERAL NEAR-MISS SITUATIONS, AND THEY NEED TO BE HELD ACCOUNTABLE TO ENSURING THEIR CUSTOMERS SAFETY.

WHEN I WAS DRIVING ON FWY 4 THE TRUCK WIPERS SUDDENLY START WORKING AND FEEL LIKE THE TRUCK LOST POWER AND KIND OF DRIVE HARD I TRIED TURN OFF WIPERS BUT PANEL TURN ON CHECK ENGINE LIGHT, STABILITY CONTROL INOPERABLE, WARNING LIGHT, ANTI SLIP. SO I SCANNED WITH MODULE FIXD AND SHOWS CODE U0212 LOST COMM WITH SCM. SO I TOWED TO THE DEALER AND OBVIOUSLY THEY SAID THEY HAVE TO KEEP THE TRUCK OVERNIGHT CAUSE THEY NEVER SEEN SOMETHING LIKE THAT. WHEN FOR SEVERAL YEARS JEEP HAVE THIS PROBLEM. SPECIFICALLY WITH THE (SCCM). I FEEL THEY MOST BE RESPONSIBLE FOR ALL MY EXPENSES.

WHEEL WOBBLE STEERING PULLING TO SIDE WHILE DRIVING

6.4L HEMI ENGINE KNOCK SMELLS LIKE BURNING COOLANT

WITHIN MONTHS OF PURCHASE OF NEW 2016 JEEP, THERE WAS A POWERTRAIN RECALL. WE WERE AT 7788 MILEAGE WHEN THE POWERTRAIN WAS REPROGRAMMED. THE JERKING OF THE JEEP WHILE BRAKING CONTINUED TO BE A PROBLEM. THEY REPROGRAMMED THE POWERTRAIN AGAIN AT MILE 48,254. WE WENT IN AGAIN IN MILE 53,259 FOR TRANSMISSION CONCERNS. , AGAIN AT MILE 57,227 THERE WERE HARSH UPSHIFTS WHILE DRIVING ON THE HIGHWAY AND AT 58,273 THEY REPLACED THE TRANSMISSION. WITHIN A WEEK, WE HAD THE SAME JERKING HAPPENING WHILE BRAKING AND UPSHIFTS WHILE DRIVING. SO JUST 3 WEEKS AFTER NEW TRANSMISSION, IT BURNT UP ON THE MIDDLE OF THE HIGHWAY. WE HAD TO BE TOWED AND IT SITS IN THE DEALER SHOP FOR OVER A MONTH NOW. IT IS GETTING IT'S THIRD TRANSMISSION. (BEEN TO THE SERVICE SHOP 6 TIMES IN 3 YEARS) NO WARRANTY FOR THE MANUFACTURER....FCA WASHES THEIR HANDS. LEMON LAW IS VOIDED WITH THE NUMBER OF MILES AND YET THE PROBLEM BEGAN IN THE FIRST 10,000 MILES. NO COMMUNICATION BY DEALERSHIP. MANAGER PROMISED US A TRADE AND IGNORED OUR EMAILS. THEY FIRED THE SERVICE TECH, OR HE QUIT. WE NEED A DIFFERENT CAR TO DRIVE AND NO ONE SEEMS TO HELP US WITH THIS.

CAR TURNS OF WHILE DRIVING AND HAS ABOUT 34,000 MILES THIS IS SO DANGEROUS AND CAN CAUSE A SERIOUS ACCIDENT IT HAS HAPPEN3X IN 2 WEEKS. THE THIRD TIME I WAS AT A TRAFFIC LIGHT AND WHEN IT TURNED GREEN I COULDN'T MOVE. CAR NEEDED TO RESTART JUST IMAGINE BEING ON A HIGHWAY THIS COULD OF BEEN WORSE. I SEEN SEVERAL COMPLAINTS ON NUMEROUS OF WEBSITES WHY ISN'T THIS BEING RECALLED.

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE DID NOT ACCELERATE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, AND TURNED OFF AND RESTARTED THE VEHICLE. ALSO, THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THE FOLLOWING DAY, THE VEHICLE WAS DRIVEN TO SOUTH CHICAGO DODGE JEEP (7340 S WESTERN AVE, CHICAGO, IL 60636) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAILING AND NEEDED REPLACEMENT. THE CONTACT DROVE THE VEHICLE TO MANCARI CHRYSLER JEEP (4630 95TH ST, OAKLAWN, IL 60453) AND WAS INFORMED AGAIN THAT THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

VEHICLE STALLED OUT ON WHILE DRIVING AT 45 MILES ON THE ROAD BRAKES LOCK UP AND SHIFT GEAR LOCK UP COULDNT PUT IT IN GEAR .COULDNT BE MOVE OFF ROAD CALL A TOW TRUCK TO TOW TO DEALER

ON JUNE 15,2019 MY SUNROOF ON MY 2016 JEEP GRAND CHEROKEE EXPLODED AS I WAS EXITING A GARAGE. THE EXPLOSION SOUNDED LIKE A GUNSHOT AND I WAS SHOWERED WITH GLASS.

PASSENGER SEATS HEAD REST BROKE RANDOMLY AND POPPED OUT.

I AM A FIREFIGHTER WITH CHESTERFIELD COUNTY FIRE AND EMS IN CHESTERFIELD VA. I RECENTLY WORKED AN ACCIDENT INVOLVING A NEWER JEEP GRAND CHEROKEE WITH A PUSH BUTTON START. THE VEHICLE WAS REAR ENDED, ON THE DRIVER'S SIDE. THE DRIVER MOVED THE SHIFT LEVER IN THE CENTER CONSOLE TO THE "P" POSITION. THE "P" BLINKED RED. THE DRIVER TRIED TO POWER DOWN THE VEHICLE, AND THE DISPLAY SHOWED "VEHICLE NOT IN PARK" AND WOULD NOT SHUT DOWN. WE HAD THE DRIVER HOLD THE POWER BUTTON FOR OVER A MINUTE AND THE VEHICLE REMAINED RUNNING. I ENDED UP PULLING THE IGNITION SYSTEM RELAY, IN THE UNDER HOOD FUSE / RELAY BOX TO GET THE VEHICLE TO POWER DOWN. WITHOUT BEING ABLE TO POWER OFF THE VEHICLE, IT CAUSED ADDITIONAL HAZARDS IN AN ACCIDENT SCENE, AS THE VEHICLE HAD A LARGE POSSIBILITY OF MOVING, POSSIBLY OVER OR INTO OTHER SAFETY PERSONAL ON SCENE. *DT VIN NOT AVAILABLE.*JB *DT*JB

CALL WHILE BEING STOPPED CHANGES HEIGHT AT STOP AND GO LIGHTS AND WHEN BEING PARKED OR STARTED WITHOUT MY INTERVENTION. I TOOK IT FOR REPAIR THEY FOUND A FAULTY AIR COMPRESSOR BUT JEEP INSTRUCTED DEALER NOT TO FIX.