WIRING TO BALLAST IN PASSENGER SIDE HEADLAMP MELTED AND MALFUNCTIONED CAUSING ENTIRE HEADLAMP ASSEMBLY TO HAVE TO BE REPLACED FOR $1400.
2012 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
FAILURE OF AUTOMATIC REAR TAILGATE AND ASSOCIATED OBSTRUCTION/SAFETY SENSOR MECHANISMS. TAILGATE OPENS TO WITHIN AN INCH OR TWO OF FULL HEIGHT THEN SILENTLY STARTS TO FALL BACK AT AN INCREASING VELOCITY AND SLAMS SHUT. PRESSING THE CONTROL BUTTON TO STOP THE FALL DOES NOT WORK NOR DOES THE RAPID DROP STOP WHEN ENCOUNTERING AN OBSTRUCTION. WHEN TAILGATE FIRST STARTED TO REVERSE DIRECTION I REACHED IN TO PRESS THE BUTTON TO STOP OR REVERSE IT AND IT CONTINUED DOWNWARD AND PINNED MY ARM AND CAUSED ME TO WRENCH MY BACK. HAD ANYONE LEANED INTO THE BACK AS IT WAS GOING UP, IT WOULD HAVE SILENTLY SLAMMED BACK DOWN ON THEIR HEAD OR NECK RESULTING IN SERIOUS INJURY AS THE TAILGATE IS QUITE HEAVY AND QUICKLY GAINS SUBSTANTIAL MOMENTUM AND FORCE. SINCE THE TAILGATE NEVER REACHES FULL HEIGHT IT APPEARS THAT SAFETY INTERLOCKS DO NOT GET ACTIVATED/TRIGGERED HENCE IT BECOMES A DEAD DROP. IT APPEARS THAT THE CAUSE IS A LOSS OF PRESSURE IN THE RIGHT REAR STRUT, THOUGH OTHER ELECTRONIC FACTORS MAY BE CONSIDERED. THIS IS A VERY DANGEROUS DEFECT THAT HAS THE POTENTIAL TO CAUSE SERIOUS OR EVEN A FATAL INJURY. A REPAIR IS SCHEDULED AT THE DEALER ON MAY 25. OTHER INCIDENTS OF THIS TYPE HAVE BEEN REPORTED ON GOOGLE SEARCH.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V540000 (SERVICE BRAKES, HYDRAULIC), THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO OPERATE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. SIX WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, TWO WEEKS LATER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE RECALL WAS PARTIALLY PERFORMED AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE BATTERY LIGHT ILLUMINATED. THE VEHICLE MADE A HUMMING NOISE AND THE VEHICLE STALLED SIMULTANEOUSLY WITHOUT WARNING. THE CONTACT STATED THAT THE BATTERY AND THE ALTERNATOR FAILED. THE POWER WINDOWS WOULD NOT ROLL DOWN WHEN PROMPTED BY THE DRIVER. FURTHERMORE, SMOKE APPEARED UNDER THE HOOD NEAR THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 57,459.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULICS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE BRAKES AND THE ALTERNATOR. THE FAILURE MILEAGE WAS UNKNOWN.
VEHICLE STALL WHILE RUNNING. WITHOUT ANY SYMPTOM IT JUST STALL,SUPER SCARE OF DRIVING THE JEEP. GOT THE RECALL FOR THE FUEL PUMP DONE AND THE PROBLEM STILL HAPPENING, HOW IS POSSIBLE THAT THIS VEHICLES REMAINS ON THE STREETS WHEN THERE IS HUNDREDS OF COMPLAINS ABOUT THIS, WHAT CAN BE WORST OF LOSING CONTROL OF YOUR CAR WHILE DRIVING AT HIGHWAY SPEEDS. MY LAST CHRYSLER EVER!
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK THE VEHICLE LONGER TO COME TO A COMPLETE HALT. THE EMERGENCY BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO A DEALER WHO CONFIRMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 79,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A NOISE FROM THE ENGINE COMPARTMENT. THE CONTACT HAD TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED FOLLOWED BY THE ENTIRE INSTRUMENT PANEL. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE OIL PUMP FAILED AND THE ENTIRE ENGINE SHUT DOWN. THE VEHICLE WAS TOWED TO THE DEALER AND THE SAME DIAGNOSIS WAS RENDERED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE MAKING A TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE CONTACT SUSTAINED MINOR WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY WITH THE MASSIVE IMPACT. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,500.
UNEXPECTED STALL WHILE DRIVING. HAPPENED TWICE THIS WEEK MONDAY 4/25 WHILE TURNING AND 4/28/16 WHILE DRIVING IN A 45 MPH ROAD (GRAND RIVER, FARMINGTON HILLS). THIS TOUCH HAS BEEN PREVIOUSLY SERVICED BY DEALER FOR RECALL NOTICE AND HAS NOT HELPED THE ISSUE AT ALL!
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL, THE WINDSHIELD WIPERS MALFUNCTIONED, AND THE WINDOWS FAILED TO OPEN AND CLOSE. AFTER TURNING OFF THE ENGINE, THE VEHICLE FAILED TO RESTART. ALSO, THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRELESS CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THE TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
THIS IS THE LETTER I SENT TO CHRYSLER: I'M THE OWNER OF A JEEP GRAND CHEROKEE 2012, WITH VIN [XXX] AS I WAS REPAIRING A FLAT TIRE I NOTICED SOMETHING VERY STRANGE AND VERY DANGEROUS HAPPENING IN MY VEHICLE. I?M A MECHANICAL ENGINEER BY TRADE AND IN MY 60 YEARS OF LIFE I HAVE SEEN AND WORK ON A LOT OF DIFFERENT CARS AND I KNOW THAT CAN HAPPEN IN SITUATIONS SIMILAR TO THIS. THE PORTION OF THE VISIBLE THREADS ON THE FRONT AXLE CAME OUT OF THE SHAFT LIKE REMOVING A SLEEVE AND CRUMBLED LIKE BREAD CRUMBS WHAT IS TO SAY THAT THE PORTION OF THE THREAD ENGAGED WITH THE NUT ON THE SHAFT (WHICH ISN'T VISIBLE AT THIS STAGE) WON'T HAVE THE SAME END RESULTS? WHAT CAN HAPPEN TO A CAR DRIVING 65 ML/H ON A HIGHWAY WHEN A FRONT WHEEL WILL FALL OUT? IS MY CAR JUST A BLACK SHEEP? IS THE LOT THAT MY CAR WAS PRODUCED SOMETHING OUT OF ORDINARY? THE AMOUNT OF RUST HAS DESTROYED THE THREADS ON THE VISIBLE PART OF THE AXLE. IN MY OPINION THIS IS A DISASTER WAITING TO HAPPEN. I HAVE PURCHASED EXTENDED WARRANTY WHEN I PURCHASED MY VEHICLE AND I WILL BE AT THE DEALER TOMORROW TO REPAIR IT I WOULD LIKE CHRYSLER TO EVALUATE THE PROBLEM AND TAKE THE NECESSARY ACTIONS TO FIX THE PROBLEM PREVENTING LIFE'S BEING LOST. AS YOU CAN SEE FROM THE PHOTOS THERE ARE NO SIGNS OF THREADS LEFT ON THE AXLES. EVALUATE BETTER. IF YOU LIKE TO SEND ME TO ONE SPECIFIC REPRESENTATIVE OF YOUR COMPANY IN MY AREA FOR EVALUATION PLEASE LET ME KNOW RIGHT WAY. MY CONTACT INFORMATION WILL BE BELOW. A COPY OF THIS LETTER WILL BE SENT T
ABOUT A MONTH AFTER PURCHASING MY USED JEEP, I WAS COMING TO A STOP ON A CITY STREET AND MY JEEP POWERED OFF COMPLETELY. AFTER TAKING THE JEEP IN TO THE DEALERSHIP THEY FIXED THE FUEL PUMP RELAY, WHICH WAS RECALLED ,AND SENT ME ON MY WAY. SINCE THEN MY JEEP HAS POWERED OFF 5 TIMES (ONCE WHILE ENTERING THE HIGHWAY, TWICE WHILE EXITING THE HIGHWAY, ONCE WHILE MAKING A U-TURN UNDER THE HIGHWAY AND ONCE ON A CITY STREET) EACH TIME WHILE BRAKING. I'VE HAD NO POWER BRAKES OR STEERING EACH TIME.
ALTERNATOR NEEDED REPLACEMENT WAS NOT PART OF RECALL ON OTHER GRAND CHEROKEE MODELS. DID HAVE WARNING SO CAR WAS LEFT IN A SAFE PLACE BEFORE IT WOULD STALL.
I ENGAGED THE FACTORY INSTALLED REMOTE START IN SIDE MY GARAGE. WITHIN 3 MINUTES THE ENGINE WAS ON FIRE. THE FIRE ORIGINATED JUST IN FRONT OF THE PASSENGER SEAT BUT UNDER THE HOOD. I PRESSED THE START BUTTON IN ORDER TO TURN THE CAR OFF OF AUXILIARY. FLAMES ENGULFED THE ENGINE AND MY HOUSE.
UNEXPECTED ENGINE STALL OUT WHILE DRIVING.
I EXPERIENCED A LOSS OF BRAKES ON MY GRAND CHEROKEE. I PUSHED THE PEDAL TO THE FLOOR AND COULD HEAR AIR ESCAPING, BUT I HAD VERY LITTLE BRAKE. I HAD TO PUSH EXCEEDINGLY HARD TO STOP THE VEHICLE. FORTUNATELY, I WAS NOT DRIVING IN HEAVY TRAFFIC AND COULD GET TO MY LOCAL GARAGE. AT THE GARAGE I WAS TOLD THE BOOSTER NEEDED REPLACED AS IT HAD FAILED.SINCE WE HAD THE SAFETY RECALL DONE IN DECEMBER 2014 IT SEEMED STRANGE THAT THE BRAKE BOOSTER FAILED. AFTER READING OTHER COMPLAINTS, IT APPEARS THAT JEEP IS AWARE OF THE ISSUE AND THAT THE RECALL DID NOT SOLVE THE PROBLEM. FORTUNATELY, I WAS NOT IN A SERIOUS ACCIDENT....UPDATED 02/22/17 *BF *TR
I HAD MY JEEP IN SOME TIME AGO FOR THE BRAKE BOOSTER RECALL BUT OVER THE LAST FEW MONTHS, I HAVE BEGUN TO NOTICE A SOUND OF AIR WHEN I AM PRESSING THE BRAKE PEDAL. SOME INFORMATION THAT I HAVE FOUND SEEMS TO DENOTE THIS AS AN ISSUE WITH THE BRAKE BOOSTER FAILING. I NEED TO KNOW IF THIS MEANS THAT THIS WAS NOT FIXED WHEN I TOOK IT IN FOR THE RECALL REPAIR AS THIS SEEMS TO BE GETTING WORSE AS TIME GOES BY. THE DATE BELOW IS AN ESTIMATE BASED ON WHEN THIS STARTED BUT IT IS NOT A DIRECT DAY OF OCCURRENCE. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS NOW.
BROUGHT MY 2012 JEEP GRAND CHEROKEE TO THE DEALERSHIP THAT I PURCHASED IT FROM 6 MONTHS PRIOR FOR AN OIL CHANGE. WHEN PICKING IT UP THEY TOLD ME THERE WAS A SIGNIFICANT LEAK AND HANDED ME A QUOTE TO REPLACE THE POWER STEERING RACK FOR 1700 DOLLARS. NOT WHAT I WANTED TO HEAR FROM A CERTIFIED VEHICLE I PURCHASED WITH LESS THAN 50000 MILES.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START BUT FAILED TO SHIFT OUT OF PARK. IN ADDITION, THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHO INDICATED THAT THE TRANSMISSION MODULE, THE WIPER MOTOR AND THE (TIPM) TOTALLY INTEGRATED POWER MODULE FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
MY BRAKES STOPPED WORKING WHILE STOPPED AT A STOP LIGHT. THE BRAKE PEDAL KICKED BACK AND FORCED MY FOOT UPWARDS. I WAS AT THAT POINT NO LONGER ABLE TO DEPRESS THE BRAKE PEDAL. I STARTED CRAWLING FORWARD AND WHEN THE LIGHT TURNED GREEN SLOWLY ACCELERATED TO A PARKING LOT. I HAD TO PRESS ON THE BRAKES AS HARD AS I WAS ABLE AND SLOWLY CAME TO A STOP. THERE WAS EXTREME RESISTANCE TO DEPRESSING THE PEDAL AND A GRINDING/HISSING NOISE COMING FROM ENGINE COMPARTMENT. IT ALSO SOUNDED LIKE THE BRAKES WERE GRINDING AT THE WHEELS. I WAS LUCKY TO BE AT A STOP LIGHT AND NOT TRAVELING AT HIGH SPEED WITH MY CHILDREN. THE VEHICLE WAS TOWED TO DEALERSHIP AND THEY ARE DIAGNOSING.
UNEXPECTED ENGINE STALL WHILE DRIVING ON FREEWAY. THIS IS THE SECOND TIME EXPERIENCING UNEXPECTED STALL OUT WHILE DRIVE AFTER THE RECALL WAS COMPLETED.
WAS DRIVING WITH MY FAMILY, BATTERY LIGHT CAME ON AND CAR SHUT OFF AT THE LIGHT, CAR STARTED TO MAKE A WHISTLING NOISE BEFORE LIGHT CAME ON. RESTARTED CAR LIGHT WAS NO LONGER ON AND NOISE GONE. DROVE ABOUT 5 MILES ON THE HIGHWAY AND ALL THE DASH LIGHTS CAME ON. WINDSHIELD WIPERS TURNED ON THEN LOST COMPLETE POWER OF CAR. UNABLE TO STEER USE EMERGENCY LIGHTS OR BRAKES, LUCKILY WAS ABLE TO COAST TO A STOP AND NOT GET HIT. CAR TOWED TO OUR MECHANIC, MECHANIC SAID RECALL DUE TO DEFECTIVE ALTERNATOR. HAD IT TOWED TO LOCAL DEALERSHIP SJ DENHAM, CHRYSLER AND DEALERSHIP TELLS US THERE IS NO RECALL ON OUR CAR FOR ALTERNATER. 10-12 DAYS TO GET ALTERNATER. WON'T PROVIDE RENTAL OR LOANER. CAR SITS AT DEALERSHIP WAITING FOR ALTERNATER. CHRYSLER SAID THEY WOULD ASSIGN A CASE MANAGER AND MAKE IT UPSCALE CASE, THAT THEY WOULD CALL US WITHIN 48 HOURS, 2 DAYS LATER WE HAVE NOT RECEIVED A CALL. DEALER IS CHARGING OUR EXTENDED WARRANTY FOR THIS SERVICE AND SAID WE HAVE TO PAY 100.00 DEDUCTIBLE AND 40.00 FOR THE BELT THAT WAS DAMAGED. THEY ALSO WANTED 50.00 IF WE WANTED THEM TO LOCATE THE ALTER ER WITHIN 3 DAYS. WE DECLINED PAYING 50.00 STATING THIS SHOULD BE PART OF THEIR CUSTOMER SERVICE .
I HAVE MADE 4 CALLS TOTAL TO FRONTIER IN LUBBOCK AND ALL AMERICAN IN MIDLAND WITH NO RESPONSE ON RESOLVING THE RECALLS P36, P14 AND FUEL PUMP RELAY. FIRST CALL WAS MADE IN OCTOBER 2015. LEFT 2 VOICE MESSAGE2 AND TALKED TO 2 REPS. THAT SAID THEY WOULD CALL BACK TO SCHEDULE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,670.
UCONNECT IS NO LONGER WORKING, LOOKED ONLINE AND IN JEEP FORUM MANY PEOPLE HAVE BEEN COMPLAINING ABOUT THIS PROBLEM FOR YEARS AND JEEP AND IPHONE ARE WELL AWARE OF THE PROBLEM, I CALLED THE JEEP UCONNECT TELEPHONE NUMBER AND IF THEY CANNOT DO A SOFT RESET YOU MUST GO TO THE DEALER TO FIX THE PROBLEM, IF YOU ARE OUT OF WARRANTY YOU MUST PAY, HAS BEEN GOING FOR A LONG TIME AND TIES BACK TO IPHONE ISSUES WITH IPHONE UPDATES. WHEN ASKED WHY I NEED TO PAY FOR A SERVICE THAT NEEDS TO BE RESET DUE TO A MANUFACTURER PROBLEM I WAS INFORMED THAT THIS IS JUST THE WAY IT IS.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS DIRECTLY RELATED TO THE FAILURE. HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL SINCE IT WAS EQUIPPED WITH AN 180 AMP INSTEAD OF AN 160 AMP ALTERNATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 05/18/16*LJ UPDATED 05/19/6.*JB
TAKADA RECALL TOOK CAR HAD 4 RECALLS DONE NOW HARD TO START AND WHILE DRIVE SHOUT DOWN
TAKADA RECALL HAD RECALLS DONE CAR STILL HARD TO START AND NOW DIES WHEN DRIVING GETTING ANGRY WITH THE WHOLE CAR VERY DANGEROUS WITH KIDS IN CAR
ON THE FIRST OF MARCH, MY WIFE AND DAUGHTER WERE ABOUT TO START THEIR DAY IN THE USUAL WAY. SHE OPENED THE GARAGE DOOR AND USED HER KEY FOB TO REMOTE START OUR 2012 JEEP GC LIMITED ( AROUND 42K MILES) ( FACTORY INSTALLED REMOTE STARTER) SHE WALKED AWAY FOR LESS THAN 4 MINUTES AND RETURNED TO SEE SMOKE COMING FROM FRONT PASSENGER SIDE OF JEEP. SHE CALLED FOR ME, AND PUSHED THE AUX BUTTON TO BE SURE THE VEHICLE WAS OFF. I CAME RUNNING AND DESPITE MY ATTEMPTS TO OPEN THE HOOD AND BEAT BACK WHAT QUICKLY ESCALATED INTO OPEN FLAMES I RETREATED TO ENSURE MY FAMILY'S SAFETY AND TO BE SURE THE EMERGENCY RESPONDERS WERE CALLED. THANKFULLY I WAS ABLE TO REMOVE SOME POTENTIAL FUEL FOR THE FIRE BY REMOVING OUR SECOND CAR FROM THE GARAGE (ALSO A CHRYSLER) AND SECURING THE DOOR BETWEEN THE HOUSE AND GARAGE. LUCK INTERVENED WHEN THE FLAMES DESTROYED THE GARAGE DOOR ASSEMBLY CAUSING THE GARAGE DOOR TO FALL AND HELP REMOVE SOME OXYGEN FROM THE FIRE. EVENTUALLY FIRST RESPONDERS ARRIVED AND WERE ABLE TO KNOCK DOWN THE FIRE WITH FOAM . LATER THE FIREMEN PUSHED THE JEEP INTO THE DRIVEWAY TO ENSURE IT WAS DOUSED. THOUGH THE REMOTE START MAY NOT BE DIRECTLY RESPONSIBLE FOR WHATEVER ARC SPARKED THE FIRE, IT'S MY BELIEF THAT ITS USE CONTRIBUTED DIRECTLY TO THE CONDITIONS THAT CONFLAGRATED THE SITUATION. IF THE WIRING HARNESS IS OTHERWISE SUSPECT I WOULD NOT BE SURPRISED CONSIDERING RECENT REVELATIONS ON RELATED MODELS. THE VEHICLE WAS JUST REMOVED FROM THE SITE TODAY 3/9/2016 TO COPART FACILITY, BY IN
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SOME TIMES CAR WILL CRANK ,BUT NO START ,HAS HAPPENED AT LEAST 5 TIMES SINCE I BOUGHT THE CAR USED 2 MONTHS AGO ,REPEATED TIME EVENTUALLY WILL START WE ARE WORRIED THAT CAR WILL STALL WHILE DRIVING .WAS IN A DEALER FOR THIS PROBLEM ONCE ALREADY BUT THEY SAID THEY COULDNT REPRODUCE .I HEARD OTHER JEEP OWNERS HAVING SAME PROBLEM AND ITS SOMETHING TO DO WITH TIPM MODULE EXTREMLY EXPENSIVE REPAIR ,
REPEATED RECALL P36 (EXECUTED) THEN R71 FOR VANITY LIGHT WIRING. I DON'T UNDERSTAND WHY THE MANUFACTURER CAN NOTIFY AND THEN POSTPONE ANY FIX FOR NEARLY A YEAR! THIS PROBLEM WAS SUPPOSEDLY FIXED WITH RECALL P36 AND CAN RESULT IN A VEHICLE FIRE, NOW A NEW RECALL R71 IS ISSUED THAT WILL NOT BE EXECUTED FOR NEARLY YEAR. WHAT AM I SUPPOSED TO DO CARRY A FIRE EXTINGUISHER?
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THERE WERE SEVERAL WARNING LIGHTS ILLUMINATED THAT DIMMED RIGHT BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART FOR THE REPAIR WAS ON BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO VIBRATE. SHORTLY AFTER THE VIBRATION OF THE WHEELS, THE REAR PASSENGER WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE FAILURE COULD NOT BE DETERMINED AT THE TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. IN ADDITION, THE FRONT DRIVER'S SIDE SEAT FAILED TO HEAT UP. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE HEAT SENSOR AND THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/14/16*LJ CONSUMER WAS TOLD BT THE DEALER TO WAIT FOR A FORMAL LETTER. UPDATED 05/30/18*JB
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
THE BRAKE BOOSTER FAILED WHILE DRIVING IN CITY TRAFFIC AND WHILE BRAKING FOR A TRAFFIC LIGHT, WITHOUT WARNING AND WITHOUT APPEARANCE OF THE BRAKE WARNING LIGHT ON THE DASH. THE BRAKE BOOSTER RECALL 14V-154 WAS ACCOMPLISHED APPROX. 4 MONTHS PRIOR.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. ON MULTIPLE OCCASIONS, THE VEHICLE STALLED WHILE DRIVING IN REVERSE OR WHILE IDLING. THE CONTACT ALSO INDICATED THAT THE ENGINE WOULD NOT IMMEDIATELY START OCCASIONALLY. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED NOR REPAIRED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) WAS RECEIVED IN APRIL OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. AFTER PARKING THE VEHICLE IN THE GARAGE, A BURNING ODOR WAS PRESENT INSIDE THE CONTACT'S HOME APPROXIMATELY 10 MINUTES LATER. THE CONTACT DISCOVERED BLACK SMOKE AND FLAMES COMING FROM THE VEHICLE AND IMMEDIATELY CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FLAMES. THE FIRE MARSHALL INDICATED THAT THE FLAMES WERE STARTED BY A FAULTY VANITY LAMP. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) IN JUNE OF 2015, BUT THE FAILURE RECURRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,500.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHILE DRIVING ON A HIGHWAY, THE BATTERY LIGHT CAME ON AND WITHIN MINUTES, THE ENTIRE ELECTRICAL SYSTEM BEGAN TO SHUT DOWN. FIRST THE NAVIGATION WENT, THEN ALL LIGHTS ON THE DASHBOARD FOLLOWED BY POWER STEERING, ANTI-LOCK BRAKES. THE CAR DIED. THE ALTERNATOR WENT BAD AND EVENTUALLY CAUGHT ON FIRE AT MY MECHANIC SHOP WHILE TRANSFERRING THE VEHICLE INSIDE AFTER BEING TOWED. THE ALTERNATOR ON MY JEEP WAS THE 180AMP AND THEREFORE WAS NOT COVERED UNDER THE RECALL P60. MY LOCAL JEEP DEALERSHIP INITIALLY TOLD ME IT WAS COVERED AND THEN SAID IT WAS NOT.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS ARE UNAVAILABLE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND REAR UPPER AND LOWER TRIM, THE FRONT PASSENGER SIDE AND REAR UPPER AND LOWER TRIM, AND ALL THE DASHBOARD TRIM WAS PEELING AND FALLING OFF. THE CONTACT STATED THAT THE VEHICLE SHOULD BE INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE. UPDATED 04/22/2016*LJ CONSUMER WAS TOLD THERE WAS NO RECALL FOR THIS VEHICLE BY 3 DEALERS. UPDATED 5/29/18*JB
SUN VISOR WIRING RECALL R71. RECEIVED A RECALL NOTICE FROM CHRYSLER TODAY INDICATING THAT A WIRING PROBLEM MAY CAUSE A FIRE. NOTICE STATED THAT THEY EXPECT TO HAVE A REMEDY AVAILABLE IN THE 4TH QUARTER OF 2016. THIS DOES NOT REPRESENT "REMEDY THE DEFECT WITHIN A REASONABLE TIME". NHTSA SHOULD PUT MORE PRESSURE ON CHRYSLER TO ADDRESS THIS SITUATION IN A MORE TIMELY FASHIION. WAS CHRYSLER NOT ALREADY FINED FOR BEING TOO SLOW TO ADDRESS SAFERY DEFECTS?
VEHICLE STALLS WHEN APPLYING BRAKES WHILE DECELERATING. ALL POWER IS LOST AND VERY DIFFICULT TO STEER OR BRAKE. THE VEHICLE WILL RESTART WHEN PUT BACK INTO PARK AFTER DRIFTING TO A STOP. THIS IS A RANDOM PROBLEM THAT OCCURS 1-2 TIMES EVERY COUPLE OF WEEKS ON AVERAGE. THE PROBLEM HAS BEEN REPORTED TO JEEP AND HAS BEEN AT THE DEALER SEVERAL TIMES BUT THEY CANNOT REPRODUCE THE PROBLEM AND THERE ARE NO ENGINE CODES BEING GENERATED. THIS IS A VERY DANGEROUS HAZARD AND I HAVE SIMPLY BEEN LUCKY I HAVE NOT BEEN IN A SERIOUS ACCIDENT YET AS A RESULT.
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND HESITATED TO RESPOND. AS A RESULT, THERE WAS A GREATER STOPPING DISTANCE. THE VEHICLE WAS REPAIRED BUT THE DETAILS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 03/16/16*LJ UPDATED 03/22/16.*JB
TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED AND SHIFTED INTO REVERSE, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED. THE CONTACT SUFFERED A FRACTURED NOSE THAT INJURED THE SINUS CAVITIES AND A FRACTURED RIB. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000. UPDATED 05/10/16*LJ UPDATED 05/24/18*JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →