2011 Jeep Grand Cherokee complaints

JEEP WAS TAKEN IN FOR THE P54 FUEL PUMP RELAY RECALL ON 6/12/15. NEXT MORNING AFTER RETURNING FROM DEALER, THE ENGINE WOULD CRANK BUT NOT START. THIS PROBLEM WAS INTERMITTENT, AND THE ENGINE WOULD SOMETIMES START AFTER 15-30 MINUTES OF TRYING. EVENTUALLY ON 6/15/15 IT WOULDN'T START ALL MORNING SO WAS TOWED BACK TO DEALER. THEY COULDN'T REPLICATE PROBLEM AND RELEASED CAR BACK TO ME DOING NOTHING. INTERMITTENT NO START CONTINUED FOR WEEKS, CAR TAKEN BACK TO DEALER ON 7/6/15 AND THEY REPLACED WIN MODULE, ANOTHER COMPONENT OF IGNITION SYSTEM. NEXT MORNING, 7/7/15, CAR WOULD NOT START AGAIN. INTERMITTENT CRANK/NO START CONDITION CONTINUED TO OCCUR FOR WEEKS, CAR TAKEN BACK TO DEALER ON 7/22/15. THIS TIME DEALER SPENT ALMOST 3 WEEKS WORKING ON THE PROBLEM. FIRST, THE FUEL PUMP RELAY (THE RECALL PART ALREADY REPLACED ONCE) WAS DETERMINED TO BE FAULTY AND WAS REPLACED. THIS DIDN'T SOLVE THE PROBLEM, AND THE TIPM WAS SAID TO BE CAUSING THE CONDITION, AND WAS REPLACED ON 8/10/15. JEEP WORKED FOR A WEEK UNTIL TODAY, 8/15/15, WHILE DRIVING DOWN A BUSY LONG ISLAND ROAD CAR STALLED OUT WHILE DRIVING ~30 MPH. MY WIFE AND OUR 4 MONTH OLD BABY WERE IN THE CAR, AND I WAS SOMEWHAT TERRIFIED. THERE WAS TRAFFIC SURROUNDING US, AND I WAS LEFT WITH NO POWER TO THE BRAKES OR STEERING. LUCKILY I WAS ALREADY IN THE RIGHT LANE AND WAS ABLE TO PUT HAZARDS ON AND PULL OVER SLOWLY WITHOUT INCIDENT. IF THERE HAD BEEN A RED LIGHT OR SUDDEN BRAKING IN FRONT OF ME HOWEVER, THE SITUATION WOULD HAVE BEEN MUCH

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ELECTRICAL FAILURE AND WAS UNABLE TO BE STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS A FAILURE OF THE FUEL PUMP RELAY. THE DEALER WAS NOTIFIED OF THE FAILURE, HOWEVER, THE VEHICLE WAS NOT REPAIRED FOR THE RECALL DUE TO LACK OF AVAILABLE PARTS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 56,000.

VEHICLE STALLED ON A BUSY ROAD WHILE TRAVELING APPROXIMATELY 35 MPH. I WAS DECELERATING APPROACHING A TRAFFIC LIGHT AND LOST POWER STEERING, POWER BRAKES AND ENGINE SHUT DOWN. AFTER PLACING VEHICLE INTO PARK I WAS ABLE TO RESTART. THIS HAS HAPPENED TWICE IN THE LAST FEW MONTHS. THE DEALERSHIP IS NOT ABLE TO REPLICATE THE ISSUE OR TAKE FURTHER ACTION TO CORRECT THE ISSUE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 35,000.

AUGUST 9, 2015, LEFT HOME IN MY JEEP AND DROVE APPROXIMATELY FOR A HALF MILE THAN NOTED A SEVERE SMELL INSIDE . TURNED AROUND AND WENT BACK HOME THINKING THAT OIL IS LEAKING AND BURNING. AUGUST 10, 2015, DROVE TO WORK APPROXIMATELY 15 MILES. AT WORK, ON THE PARKING LOT I LOWERED THE SUNVISOR ON THE DRIVER SIDE AND THAT'S WHEN I DISCOVERED THE CAUSE OF YESTERDAY'S SMELL. THERE IS A LARGE BURNED OUT HOLE IN THE ROOF LINER. I KNOW THERE WAS A RECALL ON THIS POTENTIAL FIRE HAZARD IN THE PAST. IT WAS APPARENTLY FIXED BY MY DEALERSHIP ON NOVEMBER 4, 2014. HOWEVER, IT LOOKS CLEARLY THE ISSUE HAS NOT BEEN RESOLVED. AT THE MOMENT, I AM A BIT TRAUMATIZED BY THIS APPARENT FIRE DANGER. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FIRE STARTED IN PASSENGER SUN VISOR. RECALL P36 WAS REPAIRED ON 2/18/15.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WATER SLOSHING SOUND ON START STOP. SOUNDS LIKE IT IS UNDER THE DRIVER'S SEAT. BROUGHT TO THE DEALER AND THEY SAID LOTS OF WATER WAS IN THE FLOORPAN UNDER THE DRIVERS SEAT. THEY THINK IT IS COMING FROM OUTSIDE VIA THE HEATER BOX. IT IS NOT A CLOGGED AC TUBE BECAUSE THEY CHECKED THAT

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH, THE ALTERNATOR FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATED FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,700. MA 10/15/2015 *CN

I WAS KNOCKED UNCONSCIOUS AND HAVE NO MEMORY OF CRASH JEEP WAS TOTALED I NEVER SAW IT AGAIN TOOK 4 MONTHS TO RECOVER.

WHILE TRAVELING AT A SPEED OF 55 MPH ON THE HIGHWAY WITH MY DAUGHTER IN THE CAR, THE CHARGING SYSTEM LIGHT CAME ON AND SECONDS LATER THE CAR KILLED. ALL POWER WAS LOST AND THANKFULLY I WASN'T IN AN INTERSECTION OR ANYTHING AND I WAS ABLE TO PULL THE VEHICLE OVER TOWARDS THE SHOULDER. VEHICLE WOULD NOT START AFTER. GOT SOMEONE TO TRY TO JUMP IT OFF BUT IT WOULD DIE AS SOON AS WE WOULD TAKE THE CABLES OFF. HAD BATTERY TESTED AND IT WAS FINE SO PULLED THE ALTERNATOR AND IT WAS DEAD. NEVER HEARD OF HAVING TO REPLACE AN ALTERNATOR ON A VEHICLE THAT IS ONLY FOUR YEARS OLD.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THE HEADLIGHTS STARTED TO FLICKER AND DIM INDEPENDENTLY. THE HEADLIGHTS WERE REPLACED SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE HEADLIGHT BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,748. UPDATED 09/21/15*LJ *CN

1. AFTER 2300 ORIGINAL MILES ON ODOMETER, VEHICLE DEVELOPED A VIBRATION IN "COAST" MODE (FOOT OFF GAS, SLACK IN DRIVE TRAIN) BETWEEN ABOUT 45 TO 30 MPH. DEALERSHIP HAS KEPT IT OVERNITE, TEST DRIVEN IT, AND CONTACTED JEEP "ENGINEERS" ABOUT PROBLEM, NUMEROUS TIMES OVER THE LAST 4 YEARS. DEALER CAN'T "DUPLICATE" PROBLEM, AND "ENGINEERS ARE LOOKING FOR A SOLUTION, WITH LESS THAN A HANDFUL OF REPORTS ON 2011 OVERLAND'S THROUGHOUT USA". 2. THE DEALER SERVICE REP ONCE SAID THAT A DEALERSHIP MECHANIC WAS WORKING ON A SIMILAR PROBLEM WITH A LIMITED OR LAREDO MODEL. 3. I BOUGHT THIS JEEP NEW AND ORDERED IT WITH CERTAIN OPTIONS I WANTED. I BOUGHT IT TO LAST ME THRU MY RETIREMENT YEARS, BEING A TOP RATED 4X4. IT NOW HAS 20,000 MILES ON IT, STILL HAS THE VIBRATION, AND AFTER SPORADICALLY CHECKING WITH THE DEALERSHIP DURING SERVICE OR RECALL WORK FOR THE PAST 4 YEARS(!!!!), A SOLUTION HAS NOT BEEN REACHED. 4. THERE'S ALWAYS A "WHAT IF" IN THE BACK OF MY MIND ON WHAT TO DO IN THE EVENT I'M AT FREEWAY SPEEDS (65-80 MPH HERE) AND THE DRIVETRAIN COMPONENT (TRANNY, TRANSFER CASE, REAR AXLE, DRIVE SHAFT) THAT'S CAUSING THIS VIBRATION SUDDENLY DISINTEGRATES. 5. OTHER NON-DEALERSHIP MECHANICS AGREE WITH ME ON THE ABOVE LISTED SUSPECT COMPONENTS BASED ON WHERE I FEEL THE VIBRATION (LITERALLY IN THE SEAT OF MY PANTS).

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 09/18/15*LJ

AFTER GETTING MY FUEL PUMP REPLACED, MY FUEL PUMP LIGHT STILL COMES ON. WHAT IS GOING TO BE DONE TO CORRECT THIS? I READ THAT A BAD FUEL PUMP FROM THE DEALERSHIP COULD HAVE BEEN PUT ON MY VEHICLE.

ALTERNATOR FAILURE DIAGNOSED AS FAULTY REGULATOR BY MECHANIC. SYMPTOMS BEGAN SPONTANEOUSLY WHEREIN VEHICLE WOULD NOT START. AFTER CHARGING OR JUMP STARTING VEHICLE, BATTERY WOULD AGAIN GO DEAD AFTER VEHICLE SAT OFF/NOT RUNNING FOR A FEW HRS (LESS THAN 8).

WHILE MOTORING ALONG, MY WIFE AND I NOTICED AN ACRID SMELL WHICH BECAME MORE AND MORE INTENSE UNTIL OUR EYES BEGAN TO BURN AND IT BECAME CLEAR THAT THE ACRID SMELL WAS FROM OUR OWN VEHICLE, AND NOT FROM ANOTHER SOURCE SUCH AS SOME OTHER VEHICLE DRIVING AHEAD OF US. WE PULLED OFF THE ROAD AND IMMEDIATELY WE SAW SMOKE COMING FROM THE PASSENGER-SIDE SUN VISOR WHICH WAS IS THE UP POSITION. WE SHUT THE CAR OFF AND FLIPPED DOWN THE SUN VISOR TO SEE WHAT WAS GOING ON, AND THE VISOR BROKE OFF AS WE DID SO. SPARKS AND MOLTEN METAL BEGAN DRIPPING FROM WIRES WHICH PROTRUDED FROM THE HEADLINER. IT WAS CLEAR BY THE AMOUNT OF SMOKE THAT THE HEADLINER ITSELF WAS ON FIRE IN BETWEEN THE PASSENGER COMPARTMENT AND THE ROOF PANEL, AND ALMOST IMMEDIATELY FLAMES BURNED THROUGH THE HEADLINER MATERIAL. BY PUREST CHANCE A POLICE VEHICLE DROVE BY AT THAT MOMENT; WE FLAGGED THE OFFICER DOWN AND HE PRODUCED A FIRE EXTINGUISHER FROM HIS VEHICLE AND PUT OUT THE FIRE. THE FLAMES WERE SPREADING SO QUICKLY THAT IT WAS CLEAR THAT, HAD THE OFFICER NOT HAPPENED BY AT THAT MOMENT, OUR VEHICLE WOULD HAVE BEEN COMPLETELY DESTROYED. THE FIRE DEPARTMENT WAS CALLED AND THEY DISCONNECTED THE BATTERY TO INSURE THERE COULD BE NO FURTHER ELECTRICAL FIRE AND THAT IT WAS SAFE TO TOW AWAY THE VEHICLE. IN 2014 WE RECEIVED A RECALL NOTICE FROM JEEP (REAL P36) WHICH CITED A POSSIBLE RISK OF FIRE DUE TO RESISTANCE IN THE WIRING OF THE VANITY LAMP.THE RECALL REPAIRS WERE PERFORMED BY OUR LOCAL DEALER IN DECEMBER, 2014.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE MAKING A RIGHT TURN AT 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP AND THEN STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. MA 10/23/15 UPDATED 11/03/15.*JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PUSH TO START FAILED TO START THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

HAVING PROBLEMS STARTING. MECHANIC SAYS IT'S A TDMI RECALL ISSUE

WHILE DRIVING 55 MPH ON THE FREEWAY THE ESC LIGHT CAME ON AND THEN MY ENGINE STALLED, POWER STEERING AND BRAKES SHUT OFF. I HAD TO GET TO THE SIDE OF THE ROAD AND SLOWLY COAST TO THE EXIT! WITH MY TWO KIDS (BOTH UNDER 4) IN THE CAR. TALK ABOUT SCARY!!!! I HAD MY CAR TOWED TO A JEEP SERVICE CENTER AND AFTER 4 DAYS WITH MY CAR - THEY SAID THEY COULD NOT DUPLICATE NOR FIND ANY ISSUES. I HAD TO PAY $200.00 FOR THAT ANSWER.WHICH I WAS NOT HAPPY WITH!!! THEN TODAY (JULY 12, 2015) WHILE SLOWING DOWN AT A STOP LIGHT - THE SAME THING HAPPENED AGAIN!!!!!

THE VEHICLE WAS PUT IN THE SHOP FOR THREE RECALLS AND WHEN I PICKED IT UP THE VEHICLE WAS STILL IN THE SHOPS PICK UP BAY AND WOULD NOT START. THEY KEPT THE VEHICLE FOR ONE WEEK AND COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS PICKED UP ON JUNE 29, 2015, AND IT STARTED. ON JULY 6, 2015, THE VEHICLE STARTED TO DO THE SAME THING IT DID START. I CALLED CHRYSLER THE OPERATOR SAID THAT I HAD TO HAVE IT TOWED TO THE SHOP OURISMAN CHRYSLER DODGE AND TO HAVE THEM LOOK AT THE VEHICLE. I STARTED THE SAME TICKET THAT I HAD BEFORE. THE VEHICLE DID NOT HAVE THIS PROBLEM UNTIL I HAD THE RECALLS DONE.

THE VEHICLE WAS PUT IN THE SHOP FOR THREE RECALLS AND WHEN I PICKED IT UP THE VEHICLE WAS STILL IN THE SHOPS PICK UP BAY AND WOULD NOT START. THEY KEPT THE VEHICLE FOR ONE WEEK AND COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS PICKED UP ON JUNE 29, 2015, AND IT STARTED. ON JULY 6, 2015, THE VEHICLE STARTED TO DO THE SAME THING IT DID NOT START. I CALLED CHRYSLER THE OPERATOR SAID THAT I HAD TO HAVE IT TOWED TO THE SHOP OURISMAN CHRYSLER DODGE AND TO HAVE THEM LOOK AT THE VEHICLE. I STARTED THE SAME TICKET THAT I HAD BEFORE. THE VEHICLE DID NOT HAVE THIS PROBLEM UNTIL I HAD THE RECALLS DONE. I HAVE TO HAVE THE VEHICLE TOWED INTO THE SHOP.

I HAVE A JEEP GRAND CHEROKEE 2011, WITH 58K MILES, AND MY "SER 4 WD" AND TRACTION CONTROL LIGHTS ARE ON. WHAT COULD BE THE CAUSE OF THIS? THE TRUCK SHUT OFF WHILE I WAS DRIVING. THE DEALERS TOLD ME WHEN THEY CHECKED IT THEY FIND NOTHING WRONG AND MAYBE THE SPARK PLUGS NEEDED TO BE CHANGE. MY BACK UP CAMERA WORKS SOMETIMES. WHEN I ASKED WHY IS THIS HAPPENING THEY TOLD ME MAYBE THE CIRCUIT BOARD MAY BE BAD. MY HEAD LIGHTS KEEPS GOING OUT EVER 3 MONTHS, WHEN I ASKED THEY TOLD ME THERE IS NOTHING WRONG WITH THE LIGHTS, I MAY NEED TO CHANGED THE BULBS TO CHRYSLER BULBS. WHAT IS GOING ON WITH CHRYSLER VEHICLES AND WHY EVERY TIME YOU GO TO THE DEALER WITH A KNOWN PROBLEM, THEY CHARGE YOU A DIAGNOSTIC FEE OF $125.00?

3 OCCURRENCES: 1ST ) OCT 2014 - WHILE MAKING A RIGHT TURN, MY CAR DIED IN THE MIDDLE OF THE TURN, LOST ALL POWER STEERING AND POWER BRAKES AND CAME CLOSE TO HITTING ANOTHER VEHICLE. 2ND) MARCH 2015 - WHILE MAKING A LEFT HAND TURN, AND GOING ABOUT 30 MILES/HOUR, MY CAR DIED WHILE IN THE MIDDLE OF THE TURN AND LOST ALL POWER STEERING AND POWER BRAKES. 3RD) JUNE 2015 - WHILE COMING TO A QUICK STOP MY CAR DIED AND LOST ALL POWER STEERING AND POWER BRAKES. UPDATED 09/15/15*LJ UPDATED 10/30/2017*CN

VEHICLE STALLED, WILL NOT START FROM TIME TO TIME, I NOTICE SEVERAL COMPLAINANTS ONLINE ON THE SAME. THE COMPLAINANTS HAD TAKEN VEHICLE IN FOR REPAIR ADD MET WITH NEGATIVE RESULTS EACH TIME THE CONSISTENT FIX WAS FUEL PUMP & FUEL RELAY BUT THIS DID NOT REPAIR VEHICLE THESE WERE DEALER FIXES.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/19/15*CN UPDATED 10/23/2017*CN

A TRACTOR-TRAILER LABELLED WITH ENTERPRISE RENT A CAR SIGNAGE WITH ONE SIGN ON THE DOOR LABELLED B UNIT HOME DELIVERY PARKED ILLEGALLY AT LUCAS AND 13TH ST WAS BLOCKING BOTH GARAGE OPENINGS FOR MY BUILDING, THE BOGEN. THE DRIVER COULD EASILY HAVE PULLED UP BUT WAS OBVIOUSLY TOO LAZY. APPARENTLY THE DRIVER HAD REMAINED IN THE VEHICLE THE ENTIRE TIME BUT WAS TOO DISTRACTED TO NOTICE THAT HE WAS IN THE WAY. WHEN THE LUMPER CAME OUT WITH HIS DOLLY. INSTEAD OF INSTRUCTING THE DRIVER TO MOVE OUT OF THE WAY, HE CALMLY PUT AWAY HIS DOLLY AND TOLD ME TO GET BACK INTO MY CAR AS THEY WOULD BE LEAVING IN A MOMENT. WHEN I ASKED HIM THE NAME OF THE COMPANY, HE REFUSED TO ANSWER. I THEN NOTICED THE VEHICLE HAD NO REAR TAG (LICENSE OR DOT NUMBER) AT ALL. AS I FOLLOWED THE TRUCK AROUND THE CORNER SO THAT I COULD FINALLY GET ONTO TUCKER, I SAW THE THE DRIVER IN HIS MIRROR, LAUGHING. I FIND NOTHING FUNNY ABOUT SUCH IRRESPONSIBLE BEHAVIOR AND SUSPECT THAT THIS COMPANY HAS NO REAR IDENTIFICATION SO THAT THEY CANNOT BE IDENTIFIED IF THEY CAUSE DAMAGE OR DO OTHER RECKLEESS THINGS.

I STARTED THE CAR UP ON OUR DRIVEWAY, PUT IT IN REVERSE, AND TRIED TO TURN THE CAR TO GO ONTO THE ROADWAY, BUT THERE WAS NO STEERING. I HEARD A SMALL PFFTT SOUND AS I STARTED THE CAR, AND HAVE NEVER HEARD THAT SOUND BEFORE. THERE IS NO SIGN OF ANY FLUIDS UNDER THE CAR.

ON OR ABOUT APRIL 20, 2015 I HAD JUST DRIVEN MY JEEP ABOUT 20 MILES TO GET GROCERIES CAME HOME UNLOADED AND WENT BACK TO START JEEP TO GO PICK UP GRAND DAUGHTER AT SCHOOL AND THE JEEP WOULD NOT START. IT WOULD CRANK FOR ABOUT 30 SECONDS AND THEN STOP. TRIED TO START 5 OR 6 TIMES. TOOK MY TRUCK TO GET GRAND DAUGHTER. CALLED CHRYSLER AND THEY SENT DEALER TO GET JEEP. ABOUT AN HOUR LATER JEEP STARTED THEN BUT THEY TOOK IT TO CHECK IT OUT. AFTER 5 DAYS THEY TOLD ME I NEED A NEW BATTERY. THEY WANTED $355.31 FOR NEW BATTERY. TOOK JEEP TO 2 PARTS STORES AND THEY CHECKED THE BATTERY AND SAID IT WAS STRONGER THAN WHAT WAS POSTED ON BATTERY. ON MAY 7, 2015 I WAS OUT AT STORE AND JEEP WOULD NOT START. TRIED ABOUT 6 OR 7 TIMES AND THEN IT STARTED WITHOUT MY FOOT ON BRAKE BUT WOULD NOT GO INTO GEAR. RESTARTED AND WAS FINE. CALLED DEALER AND TOOK BACK ON MAY 8, 2015. DEALER KEPT JEEP OVER NIGHT AND TOLD ME I NEEDED A NEW BATTERY. BOUGHT A NEW BATTERY THROUGH MY SON IN LAWS SHOP COST ME $122.14. THE DEALER CHARGED ME $90.00 FOR THE TEST. SO I AM OUT OF $212.14 AS OF NOW. TODAY JUNE 13,2015 I WENT TO START MY JEEP AND IT WOULD NOT START. SAME AS BOTH TIMES BEFORE. I KNOW THE PROBLEM IS WITH THE TIPM AND NO TEST WILL SHOW THAT THERE IS A PROBLEM WITH IT. CALLED JEEP HOT LINE AND THEY SAID THERE IS NO RECALL ON THIS AND NO REPORTS. TO TAKE IT TO THE DEALER AND HAVE THEM TEST IT AGAIN THAT THEY COULD NOT HELP ME WITH THIS PROBLEM BECAUSE MY JEEP WAS OUT OF FACTORY WARRANTY. I ONLY HAVE 32989 MI

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED. THE CONTACT NOTIFIED THE DEALER ABOUT THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN SEPTEMBER OF 2014, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V53000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,200.

WHEN DRIVING VEHICLE IT WILL JUST SHUT DOWN LIKE IT RAN OUT OF GAS AND IT WON'T CRANK BACK UP,YOU CAN LEAVE IT FOR A COUPLE OF HOURS AND COME BACK AND IT WILL CRANK BACK UP AND IF YOU ARE LUCKY WE CAN GET IT BACK HOME. I KNOW THERE IS A RECALL ON THESE 2011 JEEP GRAND CHEROKEES AND I NEED TO KNOW WHAT TO DO TO GET OURS FIXED SEEING AS TO WE JUST BOUGHT THIS VEHICLE AND CAN'T DRIVE IT IN FEAR OF BEING STRANDED OR CAUSING AN ACCIDENT. IT SUCKS TO BE PAYING 400. A MONTH FOR A NEW CAR AND CAN'T EVEN DRIVE IT. PLEASE HELP US IN RESOLVING THIS MATTER..

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE MADE A JERKING MOTION AND STALLED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP AND THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS EXPERIENCING THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY SHOOK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ADDITIONALLY, THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT 30 MPH, THE PASSENGER SIDE VANITY LAMP CAUGHT FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND BELIEVE THE FAILURE WAS RELATED TO THE RECALL. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,049.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ENGINE LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

ON 5/25 APPROXIMATELY 2:30 PM WHILE MERGING ONTO THE HIGHWAY VEHICLE STOPPED ACCELERATING AND STEERING LOCKED UP AND ENGINE STALLED OUT WHILE IN THE RIGHT LANE OF THE HIGHWAY. HAD TO DRIFT OVER TO SHOULDER ON LEFT HAND SIDE ON HIGHWAY WHERE SPEED LIMIT 65 MPH BUT DRIVERS OFTEN DO 75-80 MPH. VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED.

TIPM- TOTAL INTEGRATED POWER MODULE FAILS. VEHICLE ELECTRICAL MALFUNCTIONS, ENGINE CUTS, WON'T START AT TIMES.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER AND THE BATTERY WAS REPLACED. THE FAILURE RECURRED INTERMITTENTLY AND THE VEHICLE SHUT OFF WHILE DRIVING APPROXIMATELY 40 MPH. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE ISSUE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

CAR WAS ILLEGALLY PARKED IN THE MIDDLE LANE, WITH NO INDICATOR LIGHTS ON OR ANY LIGHTS WHATSOEVER. SPEED LIMIT WAS 45MPH, I GLANCED TO OFF TO THE SIDE OF THE ROAD WHERE 3 GENTLEMEN WERE STANDING AND TURNED BACK TO LOOKING FORWARD SEEING A CAR PARKED WITH NO LIGHTS IN FRONT OF ME. I REAR ENDED THE FORD FOCUS GOING ABOUT 45MPH. THE DRIVER OF THE FIRST CAR (HUNGRY HOWIES DELIVERY DRIVER) WAS DEEMED AT FAULT DUE TO MECHANICAL ISSUES AND BEING ILLEGALLY PARKED IN THE MIDDLE OF THE ROAD WITH NO HAZARD LIGHTS ON! THE AIRBAG NEVER DEPLOYED IN MY 2011 JEEP GRAND CHEROKEE (MASSIVE RECALL WITH CHRYSLER CARS, AND TAKATA SUPPLIED PARTS) THE ACCIDENT OCCURRED ON 5.19.15 AT 12:15AM WHILE ON MY WAY HOME FROM WORK ( HILTON SUITES. AUBURN HILLS PD ARRIVED ON THE SCENE AND I WAS TAKEN TO MCLAREN HOSPITAL IN PONTIAC, MI IN THE AMBULANCE.

RECALL REPAIR FOR VISOR WAS COMPLETED JAN. 16,2015. ON MAY 18TH 2015 WHILE DRIVING THE DRIVERS SIDE SUN VISOR ERUPTED INTO FLAMES. I PULLED INTO THE NEAREST LOCATION, WHICH WAS A GAS STATION. THE MECHANIC DOUSED THE FLAMES WITH HIS FIRE EXTINGUISHER....THE CAR WAS TOWED TO THE DEALER WHERE IT WAS PURCHASED AND WE ARE STILL WAITING TO HEAR FROM THIS DEALER. IN FEB. THE CAR WAS SERVICED FOR ELECTRICAL PROBLEMS TWICE IN A 2 WEEK TIME PERIOD....WE ARE SENIORS AND THIS WAS OUR ONLY CAR . WE DON'T KNOW WHERE TO TURN NOW OR HOW THIS WILL BE RESOLVED BY JEEP.

SMOKE SUDDENLY APPEARED IN CAR INTERIOR WHILE DRIVING ON A HIGHWAY. I PULLED OVER. SMOKE BECAME MORE INTENSE. OPENED SUNROOF. FLAMES OBSERVED IN HEADLINER/DOOR JAMB ABOVE DRIVER'S SIDE. FIRE EXTINGUISHED BY FIRE DEPARTMENT BUT NOT BEFORE EXTENSIVE DAMAGE TO THE HEADLINER/INTERIOR AROUND THE DRIVER'S SIDE. CAR INOPERABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE QUADRA LIFT SUSPENSION SYSTEM SUDDENLY MALFUNCTIONED CAUSING THE SUSPENSION TO COMPLETELY FAIL. THE VEHICLE ABRUPTLY LOWERED APPROXIMATELY 6 TO 8 INCHES. WHEN THE FAILURE OCCURRED, THE "IMMEDIATE AIR SUSPENSION REPAIR REQUIRED" MESSAGE DISPLAYED. THE FAILURE OCCURRED ON FOUR SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE QUADRA LIFT SYSTEM WAS FAULTY AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.

NO VOLTAGE INDICATOR LIGHT OR VOLTAGE READER

SOMETIMES, NOT OFTEN WHEN I USE THE CABLE TV REMOTE MY VEHICLE STARTS UP IN THE GARAGE AND RUNS FOR 15 MINUTES OR UNTIL I TURN IT OFF, IF I KNOW IT HAS STARTED. THIS HAS ALSO HAPPENED WHEN I TURN MY ELECTRONIC FIRE PLACE ON. THE FIRST TIME THIS HAPPEND I HERD A NOISE, I THOUGHT WAS A CAR RUNNING IN MY DRIVE WAY, AS I WALKED INTO THE GARAGE TO OPEN THE GARAGE DOOR I KNEW IMMEDIATELY IT WAS MY VEHICLE AND RAN FOR THE KEYS TO TURN IT OFF, THE GARAGE WAS FULL OF EXHAUST FUMES SO I HELD MY BREATH AS LONG AS POSSIBLE. GOOD THING I NOT HAVE KIDS THIS IS A MAJOR SAFETY ISSUE IN MY OPINION. I HAVE TAKEN VEHICLE TO SEVERAL DEALERSHIPS IN MY STATE INCLUDING WHERE I PURCHASED THE VEHICLE AND THEY SAY THEY FIX IT, HOWEVER IT STILL NOT FIXED. IT SEEMS ALL THEY DO IS RESET THE BATTERY, I HAVE TOLD THEM I ALREADY DID THAT SEVERAL TIMES AND IT NOT FIX THE PROBLEM. SAME OLE SAME OLE, YADA YADA YADA

VEHICLE UNLOCKS RANDOMLY AS I WALK AWAY FROM IT, HAVE TO LOCK THEN TRY AGAIN AND AGAIN SOMETIMES. SEVERAL TIMES HAVE COME BACK TO VEHICLE AFTER LOCKING IT ONLY TO FIND IT UNLOCKED. I HAVE TAKEN IT TO 3 DEALERSHIPS INCLUDING THE ONE I BOUGHT IT FROM AND THEY HAVE NEVER FIXED THE ISSUE AS STATED.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL REPAIR WAS PERFORMED FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) IN OCTOBER OF 2014. ON MAY 2, 2015, WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE APPEARED FROM THE DRIVER SIDE SUN VISOR. SHORTLY AFTER, FLAMES WERE PRESENT COMING FROM THE VISOR. THE CONTACT USED A FIRE EXTINGUISHER TO EXTINGUISH THE FLAMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,136.

I HAVE A 2011 JEEP GRAND CHEROKEE OVERLAND. THERE ARE CURRENTLY 42,000 MILES ON THIS VEHICLE. I WENT TO A SHOP AND TRIED TO HAVE THE RACK AND PINION REPLACED. AND I WAS TOLD THE ALL THE FOUR AXLE SPINDLES ARE RUSTED SO BADLY. THE PROFESSIONAL IN THE SHOP HAD TO SPEND LOT MORE HOUR TO FIGURE OUT AN OTHER WAY TO REMOVE THE PARTS WITHOUT TOUCHING THE SPINDLES. I WAS TOLD THAT IT WAS IMPOSSIBLE TO UNSCREW THE AXLE NUT OUT FROM THE SPINDLES BECAUSE OF THE RUSTS. THIS PROBLEM IS STILL UNRESOLVED. AND IT WOULD PREVENT THE PROCESS OF FUTURE PARTS REMOVAL. I STRONGLY BELIEVE CHRYSLER SHOULD ISSUE A RECALL OR A FREE REPAIR FOR THIS ISSUE. THANK YOU! *TR

WHILE DRIVING DOWN THE INTERSTATE, USING CRUISE CONTROL, MY CAR SUDDENLY LOST POWER STEERING AND THEN ALL CONTROL INCLUDING GAS. SEEMED TO STALL BUT THEN WOULD COME BACK ON AND OFF AS I WAS "COASTING" TO A STOP. TRYING TO MAKE MY WAY OVER TWO LANES SO I COULD SAFELY PULL OFF THE SHOULDER OUT OF DANGER WAS NEXT TO IMPOSSIBLE. I HAD TO HAVE MY CAR TOWED 110 MILES TO DEALER AND JEEP ONLY COVERED FIRST $100 SO I ENDED UP PAYING ANOTHER $450 IN TOWING COSTS. THE DEALER SAID MY "SERPENTINE BELT" HAD BEEN SHREDDED AND IT HAD WRAPPED ITSELF AROUND EVERYTHING IN ITS PATH. TALKING WITH NUMEROUS OTHER GARAGES AND EVEN OTHER JEEP CERTIFIED MECHANICS, THEY ALL AGREE THESE BELTS SHOULD BE REPLACED AROUND THE 85,000 MILE MARK EVEN THOUGH THEY SHOULDN'T SHOW SIGNS OF WEAR UNTIL THE 95,000 MILE MARK. THEREFORE I WOULD LIKE TO KNOW WHY THE BELT IN MY CAR, WITH ONLY JUST UNDER 43,000 MILES ON IT, SHREDDED SO BADLY AND ALMOST CAUSED ME TO DRIVE STRAIGHT INTO NUMEROUS CARS AND THEN INTO A GUARDRAIL AND OFF THE SIDE OF THE INTERSTATE. *TR