Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2006 record →
THERE IS ALREADY A RECALL ..P41/NHTSA 14V-438.......ON THESE CARS....WHEN I CALLED FOR FIX, I WAS TOLD THERE ISN'T ONE YET....MEANWHILE MY CAR REFUSES TO START RANDOMLY....THIS RECALL WAS 6 MOS AGO....THESE PROBLEMS WITH THE SAFETY IGNITION SWITCH HAS BEEN KNOWN FOR YEARS.....WHO HOLDS THESE CO. FEET TO THE FIRE? *TR
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE INSIDE OF THE SEAT BELT BUCKLE IS BROKEN AND WILL NOT REGISTER THE ALARM TO SHOW ITS BUCKLED, THEREFORE THE CHIME GOES OFF. *TR
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM:IGNITION:SWITCH) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE STALLED. THE PROBLEM RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE INSTRUMENT PANEL AND THE HEADLIGHTS FLICKERED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE ENGINE LOST POWER AS THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL). HOWEVER, THE PART WAS UNAVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 11/05/14 UPDATED 12/2/14*CN UPDATED 8/31/2017*CN
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED ATTEMPTING TO MAKE A TURN, THE TRACTION WARNING LIGHT ILLUMINATED AND A LOUD GRINDING NOISE EMITTED FROM THE VEHICLE. THE CONTACT STATED THAT THE ESP, BAP AND TRANSMISSION WARNING LIGHTS WERE ALSO CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT HAD RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEMS) AND NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,957. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2006 JEEP GRANDE CHEROKEE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. ONCE THE VEHICLE WAS RESTARTED, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO DEALER. TECHNICIAN DIAGNOSED THAT THE IGNITION FAILED. THE CONTACT REMOVED ALL THE EXTRA KEYS FROM THE KEY FOB AS ADVISED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AS THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
INTERIOR DASHBOARD LIGHTS HAVE BEEN FLASHING OFF AND ON AT LEAST SINCE 10/2012. ON A DAILY BASIS THE DASHBOARD LIGHTS HAVE CONTINUED TO FLASH ON AND OFF AGAIN CONSTANTLY. AS OF YESTERDAY (10/28/2014) BOTH THE EXTERIOR HEADLAMPS AND DASHBOARD LIGHTS FLASHED OFF AND ON AGAIN IN THE LATE EVENING LEAVING THE ENTIRE VEHICLE COMPLETELY DARK AS I ATTEMPTED TO DRIVE. *TR
AS I WAS DRIVING ALONG, THE LIGHTS BEGAN TO FLICKER ON AND OFF. THE TIRE ALERT LIGHT CAME ON WHICH INDICATED A FAILURE. I PULLED OVER AND CHECKED THE AIR PRESSURE, WHICH WAS GOOD (33 PSI). THE TIRE ALERT LIGHT CONTINUED TO COME ON AND OFF. THE DOORS WOULD NOT OPEN WITH THE ELECTRONIC CONTROLLER. ENGINE WOULD START. PROBLEM CONTINUED TO BE INTERMITTENT UNTIL IT STOPPED COMPLETELY. HAPPENED AGAIN THIS MORNING. LIGHTS FLICKERED THEN STOPPED. RADIO, CONTROL PANEL, GAUGES, DOORS, ETC. WERE AFFECTED. *TR
PURCHASED VEHICLE IN FEB 2009 THIS HAS HAPPENED NUMEROUS TIMES SINCE THE FIRST INCIDENT APPROX MAY 2010. WHILE DRIVING ALL THE LIGHTS ON THE DASHBOARD WILL TURN ON AND OFF, ALL NEEDLES ON THE GAUGES (RPM, SPEED, ETC.) WILL GO UP AND DOWN UNCONTROLLABLY. THE HEAT OR AC WHICH EVER IS ON WILL GO ON AND OFF, ON AN OFF. THE ALL OF A SUDDEN IT WILL ALL STOP AND BE NORMAL AGAIN. ACCORDING TO MY RESEARCH, ONLINE VIDEOS, AND AFTER SPEAKING WITH THE REPRESENTATIVE ON THE CHRYSLER RECALL HOTLINE, THIS IS STRONGLY RELATED TO THE ELECTRICAL SYSTEMS: IGNITION SWITCH RECALL. I AM VERY CONCERNED TO DRIVE THIS VEHICLE, I EXPRESSED THIS WHEN I CALLED CHRYSLER, AND WAS NEVER INFORMED OF THE RECALL, I FOUND OUT BY HEARING THIS ON THE NEWS AND COME TO FIND OUT MY VIN# WAS NEVER REGISTERED TO ME SINCE I PURCHASED THE VEHICLE. THE DEALERSHIP HAS SINCE CLOSED. SINCE THERE IS NO FIX IN PLACE, I WOULD LIKE A LOANER/RENTAL VEHICLE TO BE PROVIDED AS THE EXPENSE OF JEEP/CHRYSLER. I DON'T THINK THIS IS TO MUCH TO ASK IN RELATION TO MY LIFE, AND SAFETY OF MYSELF AND FAMILY. I AM IN A TRADE FOR A LIVING THAT REQUIRES ME TO DRIVE MY OWN VEHICLE TO COMPANY JOBSITES, ALL OVER MY STATE. *TR
INSIDE DOOR HANDLE ON FRONT DOOR AND BACK DOOR IS BROKEN THERE IS NO REASON FOR THIS OTHER THEN IT BEING CHEAP. I DO NOT UNDER STAND WHY NHTSA HAS LEFT THIS VERY BAD SAFETY PROBLEM GO FOR SO LONG . IT MAY LOOK AS THOUGH THEY ARE IN JEEPS POCKETS ITS OK FOR JEEP TO CHARGE 500 FOR A NEW PANEL RIGHT THE CONSUMER IS GETTING THE SHORT END OF IT HERE OR THERE WAITING FOR SOMEONE TO PANIC AND HAVE A HEART ATTACK BECAUSE I CAN'T GET OUT OF THE VEHICLE BUT I'M JUST SAYING AND OBVIOUSLY THIS IS BEEN GOING ON WELL BEFORE THE 2006 JEEP I HAVE AND OOOOOOOOOOOOO STILL NO HELP *TR
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY AND THE FRONT PASSENGER SIDE SEAT BELT LATCH WAS FRACTURED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE VEHICLE WOULD NEED FURTHER INSPECTION TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
THE IGNITION SWITCH ON MY CAR HAS BEEN RECALLED BY JEEP. CURRENTLY THEY ARE TELLING ME THAT THE CAR IS "OPERABLE" SO I CAN DRIVE IT UNTIL THE PART COMES IN, BUT THEY HAVE NO IDEA WHEN THE PART WILL BE AVAILABLE. THIS RECALL CAUSES THE LOSS OF POWER STEERING AND CAN CAUSE THE CAR TO STALL AT ANY TIME.. YET THEY CONSIDER THIS OPERABLE. TODAY MY CAR STALLED DUE TO THIS RECALL AND I CAME VERY CLOSE TO ROLLING INTO ANOTHER CAR. THEY ARE TELLING ME THAT THEY WILL NOT OFFER A RENTAL BECAUSE THE CAR STILL TURNS ON. I FEEL THIS IS INEXCUSABLE AND UNSAFE BECAUSE I AM OUT DRIVING AROUND IN A CAR THAT CAN STALL ON ANY POINT IN TIME. (I DO A LOT OF HIGHWAY DRIVING, AND THIS IS VERY DANGEROUS TO MY LIFE.) I FEEL THEY SHOULD BE RESPONSIBLE FOR PROVIDING A RENTAL IN THIS SITUATION. *TR
TL* THE CONTACT OWNS A 2006 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER THE FIRST TRY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THERE WAS NO REMEDY FOR THE FAILURE. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE DASHBOARD FAILED TO ILLUMINATE. THE FAILURE OCCURRED NUMEROUS TIMES WHILE DRIVING. THE DEALER STATED THAT THE AUTOMATIC CAR STARTER WAS UNHOOKED AND CAUSED THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND WAS CONCERNED THAT THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE DECELERATED AND STALLED. THE VEHICLE WAS ABLE TO RESTART. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL LOCKED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE TO SERVICE THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE VEHICLE STALLED WHILE TURNING AT AN UNKNOWN SPEED. THE FAILURE OCCURRED TWICE. DURING THE FIRST OCCASION, THE VEHICLE STALLED AND CRASHED INTO A CURB. THE VEHICLE WAS ABLE TO BE RESTARTED. IN ADDITION, WHILE MAKING A TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A GUARDRAIL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,439. UPDATED 12/2/14*CN UPDATED 01/20/15
MY SON HAD HIS JEEP IN DRIVE, SITTING ON AN INCLINE WAITING TO EXIT A PARKING LOT. WHEN HE ATTEMPTED TO MOVE FORWARD THE CAR HAD GONE INTO NEUTRAL ON ITS OWN AND HE ROLLED BACK INTO THE VEHICLE BEHIND HIM. HE HAD TO PUT THE CAR IN PARK, TURN IT OFF, START IT AGAIN, AND PUT IT IN DRIVE BEFORE IT WOULD GO FORWARD. THIS INCIDENT CAUSED DAMAGE TO THE FRONT BUMPER OF THE CAR BEHIND HIM. I TOOK THE JEEP TO THE DEALER AND WAS TOLD BY THEIR TECHNICIAN THAT THE N23 RECALL HAD NEVER BEEN PERFORMED ON THIS VEHICLE. IT HAD BEEN TAKEN TO ANOTHER DEALER TO PERFORM THE RECALL BY THE PREVIOUS OWNER BEFORE I PURCHASED IT AND THAT DEALER INCORRECTLY REPORTED THAT THEY PERFORMED THE RECALL AT THAT TIME. THIS RECALL WAS REQUIRED TO KEEP A CAR FROM SLIPPING INTO NEUTRAL WITHOUT INPUT FROM THE DRIVER. I JUST BOUGHT THIS CAR IN FEBRUARY AND CHECKED FOR ANY OPEN RECALLS BEFORE PURCHASING. JEEP WAS FRAUDULENT WHEN REPORTING THIS RECALL AS COMPLETED AND IS RESPONSIBLE FOR THE DAMAGE INCURRED. JEEP DID HAVE MY VEHICLE INSPECTED, AND I AM STILL WAITING TO HEAR FROM THEM. I HAVE ATTEMPTED TO CONTACT THEM NUMEROUS TIMES BUT STILL HAVE NOT BEEN CONTACTED BY THEM ABOUT THIS INSPECTION. I AM CONCERNED ABOUT HOW MANY OTHER GRAND CHEROKEES OWNERS ARE DRIVING THEIR VEHICLES THINKING THE RECALL HAD BEEN PERFORMED AND IN FACT IT HAS NOT. *TR
PASSENGER REAR DOOR HANDLE BROKEN OFF DUE TO CHEAP, DEFECTIVE PLASTIC THE DOOR PANEL IS MADE OF. UPON FURTHER INSPECTION, ALL 3 OF THE OTHER DOORS HAVE THE SAME CRACKS IN THE DOOR PANEL - IT IS ONLY A MATTER OF TIME BEFORE THE PLASTIC ON THOSE CRACKS AND CHIPS OFF, AND THOSE DOOR HANDLES ALSO BREAK OFF. YOU CAN NOT OPEN THE DOOR FROM THE INSIDE ONCE THE HANDLES BREAK OFF - THIS IS A DEFECT IN THE DOORS. THIS IS NOT A RESULT OF WEAR AND TEAR ON A VEHICLE THAT HAD LESS THAN 50,000 MILES WHEN WE PURCHASED IT. I HAVE NEVER OWNED A VEHICLE WHERE BROKEN DOOR HANDLES ARE CONSIDERED NORMAL "WEAR AND TEAR". THE COST OF REPAIR IS $600-$700 PER DOOR PANEL - CHYRSLER NEEDS TO OWN THE FACT THAT THESE PARTS ARE DEFECTIVE AND COVER THE COST FOR THEIR OWNERS. THERE ARE MANY, MANY POSTS ON THE INTERNET REGARDING THIS ISSUE FROM HUNDREDS OF JEEP OWNERS - IT IS INEXCUSABLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. AFTER STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. A TROUBLE CODE WAS DETECTED, BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. IN ADDITION, THE HORN BECAME INOPERABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
JEEP GRAND CHEROKEE RANDOMLY LOST ENGINE POWER, ESSENTIALLY SHUTTING THE CAR DOWN. THIS HAPPENED AT LEAST TEN TIMES OVER THE SPAN OF A FEW YEARS. EACH VISIT THE DEALER TO GET SERVICE WAS WORTHLESS AS THEY COULD NOT FIND ANYTHING WRONG OR A FIX. *TR
AUG 21 2014. THE INTERIOR DOME LIGHT WAS LEFT IN THE ON POSITION, WHICH DRAINED THE CAR BATTERY COMPLETELY. UPON RECHARGING THE BATTERY ALL OF THE LIGHTS IN THE DRIVERS CONSOLE WHERE ON, THE ELECTRONIC STABILITY CONTROL LIGHT WAS ON, THE AIR BAG LIGHT WAS ON, THE CHECK ENGINE LIGHT WAS ON. UPON TAKING IT TO A JEEP DEALERSHIP WAS INFORMED THAT THE VIN IN THE ONBOARD COMPUTER HAD BEEN CORRUPTED AS WELL AS SAYING THAT THE TRACTION CONTROL AND THE AIRBAGS WERE NOT FUNCTIONAL UNTIL THIS HAD BEEN RESOLVED. DEC 5 2013. THE BATTERY HAD GONE BAD AND NEEDED BE REPLACED. ONCE A NEW BATTERY WAS INSTALLED THE EXACT SAME THING HAPPENED WITH THE VIN IN THE ONBOARD COMPUTER BEING CORRUPTED. THE TRACTION CONTROL AND THE AIRBAGS WERE ALSO NOT WORKING. HAD TO TAKE THE JEEP BACK TO THE DEALERSHIP TO HAVE THE COMPUTER REPROGRAMMED WITH THE CORRECT VIN. *TR
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
I WAS DRIVING HOME FROM WORK AT NIGHT AND MY VEHICLE DIED ON THE RAILROAD TRACKS CROSSING JUST AT THAT MOMENT THERE WAS A TRAIN APPROACHING AND I FREAKED OUT BUT WAS ABLE TO GET THE VEHICLE RESTARTED. THERE CONTINUED TO BE ISSUES WITH THE VEHICLE SHUTTING DOWN BUT AS I NEED TO GO TO WORK I HAVE NO CHOICE BUT TO KEEP DRIVING IT. *TR
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/06/14*LJ THE CONSUMER STATED ALL THE INDICATOR LIGHTS WENT OFF WHILE DRIVING AND CONTINUED TO GO AND OFF. THE VEHICLE WOULD NOT ACCELERATE BUT, AFTER A FEW MINUTES THE VEHICLE WOULD JUMP INTO GEAR. IT WAS DETERMINED THAT THE PRNDL BEZ WAS FAULTY AND NEEDED TO BE REPLACED. THE FAILURE RECURRED. UPDATED 7/27/2015*JS THE CONSUMER STATED A YEAR LATER, SHE EXPERIENCED THE SAME ISSUE AS BEFORE. THE DEALER REPLACED THE SAME PART. THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS AFTER THE IGNITION WAS REPLACED. POWER STEERING FLUID WAS LEAKING. THE DEALER REPLACED A CONNECTOR. UPDATED 12/30/15*JB
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE SEAT BELT WARNING INDICATOR CONTINUOUSLY ILLUMINATED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
DRIVER SIDE INTERIOR DOOR TRIM BEHIND THE DOOR HANDLE HAS BROKEN AWAY. WITHOUT THE TRIM THE DOOR HANDLE DOES NOT REMAIN IN THE CORRECT POSITION. DOOR HANDLE HAS TO BE SET BACK INTO PROPER POSITION BEFORE DOOR CAN BE OPENED. THIS IS CONCERNING WHEN I CONSIDER EXITING THE VEHICLE QUICKLY IN AN EMERGENCY. ALSO THE HANDLE/TRIM CONDITION IS DETERIORATING AND IT WON'T BE LONG BEFORE THE HANDLE FAILS COMPLETELY. *TR
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE UNDER THE REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
JEEP QUIT GOING AND MOTOR QUIT......CHECKED AND FOUND KEY TURNED OFF....RESTARTED AND ONLY ONE PROBLEM SINCE THEN........CALLED NEW DEALER IN TOWN AND THEY SAID BRING IT BY AND THEY WOULD "CHECK IT OUT" BUT DIDN'T SEEM VERY INTERESTED????? *TR
I INITIALLY PURCHASED THIS JEEP AT 45,000 MILES. IT NOW HAS 98,000 MILES. THIS ISSUE HAS NOW HAPPENED AT LEAST 5 TIMES IN THIS TIME SPAN. THE FIRST FEW TIMES I THOUGHT IT MAY BE JUST A COINCIDENCE BUT NOW IT IS STARTING TO SCARE ME THAT THERE COULD BE AN ISSUE. BECAUSE IT CAN NOT BE REPLICATED AT THE MECHANIC,S NO ONE CAN PINPOINT WHAT THE PROBLEM COULD BE. THE JEEP WILL JUST DIE SPONTANEOUSLY. THERE IS NO WARNING THAT IT IS COMING. LUCKILY I HAVE ALWAYS BEEN GOING SLOW THROUGH A PARKING LOT WITH NO OTHER CARS IN MY WAY. I AM ABLE TO CONTROL THE CAR TO A STOP AND THEN RESTART IT. THIS PAST WEEK I BECAME MORE NERVOUS HOWEVER AS IT HAPPENED WHILE I WAS MAKING A LEFT TURN FROM A MAJOR STREET ON TO A RESIDENTIAL STREET. I WAS ABLE TO CONTROL THE CAR TO THE SIDE OF THE RESIDENTIAL ROAD WHILE TURNING HOWEVER, IF THERE HAD BEEN CARS ON THE STREET I WAS MAKING THE LEFT TOO OR I HAD NOT GIVEN MORE TIME FOR THE CARS COMING AT ME DURING THE TURN THIS COULD HAVE EQUALED A MAJOR ACCIDENT. I AM SEEING THROUGH MY RESEARCH THAT I AM NOT THE ONLY ONE EXPERIENCING THIS. *TR
TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE IGNITION SWITCH MALFUNCTIONED AND BECAME LOOSE. THE CONTACT HAD TO CONTINUOUSLY WIGGLE AND TAP THE KEY IN ORDER TO PREVENT THE VEHICLE FROM STALLING. SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 10/23/2014*LJ THE CONSUMER STATED THE FAILURE OCCURRED WHEN THE VEHICLE WAS STARTED UP WHILE IT WAS BEING DRIVEN. UPDATED 4/22/2015 *JS
A YEAR AND A HALF AGO I WAS ON MY WAY BACK HOME FROM A HALF AN HOUR DRIVE FROM TOWN WHEN I DECIDED TO STOP AT MY PARENTS HOUSE TO GET A DRINK. I WASN'T INSIDE FOR LESS THEN TEN MINUTES, WHEN I WENT TO LEAVE MY JEEP WOULD NOT START AT ALL. AFTER A HALF HOUR LATER LOOKING EVERYTHING OVER I DID NOTICE THE FUEL PUMP FUSE WAS MELTED AND BLOWN. I WAS ASKED BYE AMERICAN CHEVROLET DEALERSHIP IF I HAD SOMETHING PLUGGED INTO MY CIGARETTE LIGHTER THAT COULD OF BLOWN IT. I'VE BEEN A MECHANIC FOR 11 YEARS NOW AND I'VE NEVER KNOWN TO SEE THE FUEL PUMP FUSE RAN TO OTHER COMPONENTS MEANING INTERIOR OUTLETS. NOW A HALF YEAR LATER I HAVE BEEN HAVING PROBLEMS STARTING MY JEEP AT TIMES AND HAVING NO POWER TO THE MOTOR AT ALL. I WANT TO GET RID OF THIS JEEP. NOW I HAD A RECALL ON THE NEUTRAL SAFETY SWITCH AND JUST TODAY I GET ANOTHER RECALL FOR THE IGNITION SWITCH. I KEEP HAVING AXEL POPPING SOUNDS OUT OF THE FRONT PASSENGER SIDE AND I'M FED UP WITH THIS JEEP. *TR
I WAS GOING DOWN THE HIGHWAY, AND ALL OF A SUDDEN I HAD NO POWER. IT WAS LIKE I TURNED THE CAR OFF. LUCKILY I WAS ABLE TO PUT THE CAR INTO NEUTRAL AND RESTART IT. THIS HAS HAPPENED SEVERAL TIMES SENSE I BOUGHT THE CAR IN MAY OF 2011. WHEN THIS DOES HAPPEN I HAVE NO POWER, NO DASH LIGHTS, NO NOTHING. *TR
WHILE DRIVING DASHBOARD LIGHTS WILL ALL COME ON SIMILAR TO WHAT HAPPENS WHEN YOU START THE CAR. OTHER ELECTRONIC COMPONENTS (RADIO, ODOMETER) STOP BUT ENGINE CONTINUES TO RUN. CAN STEER AND BRAKE BUT DIFFICULT. NO ERROR MESSAGES RECEIVED. THIS HAS CONTINUED TO HAPPEN WITH NO WARNING OVER THE PAST 9 MONTHS. MULTIPLE MECHANICS HAVE LOOKED AT THE CAR BUT CANNOT IDENTIFY A PROBLEM. IT SEEMS THAT MANY PEOPLE HAVE COMPLAINED ABOUT SIMILAR PROBLEMS. *TR
BROKEN CAR DOOR HANDLE/PANEL ON BOTH THE FRONT DRIVER AND PASSENGER DOORS. DRIVER SIDE IS GETTING SO BAD, I AM CONCERNED AND NERVOUS THAT ANY DAY NOW, I WON'T BE ABLE TO OPEN DOOR FROM INSIDE THE VEHICLE. BROUGHT IT TO A LOCAL JEEP DEALERSHIP APPROXIMATELY 6 MONTHS AGO WHEN I FIRST NOTICED THIS AND WAS INFORMED THIS ISSUE IS NOT COVERED UNDER "EXTENDED WARRANTY" AND COST WOULD BE OVER $1000 TO REPLACE ENTIRE DOOR PANEL AND THAT'S JUST FOR ONE DOOR. EXCEPT FOR THIS ISSUE WHICH IS BEYOND MY CONTROL, I KEEP MY VEHICLE IN EXCELLENT CONDITION AND IT HAS VERY LOW MILES, BUT THE UNSIGHTLY DOOR HANDLE/PANELS JUST MAKES THE APPEARANCE OF MY JEEP LOOK LIKE TRASH BESIDES THE FACT THAT THIS IS NOW BECOMING A SAFETY ISSUE. *TR
THREE OF FOUR DOOR HANDLES HAVE BROKEN, FIRST TWO BEING RARELY USED DOORS. THIS IS A FLAW AND SAFETY HAZARD. COST TO REPAIR EXTREMELY EXPENSIVE FROM MANUFACTURER. *TR
WHEN EXITING VEHICLE, DRIVER SIDE DOOR HANDLE FELL OFF, MAKING THE DOOR INOPERABLE. *TR
I SMELLED ANTIFREEZE ON MY 2 MONTH OLD USED 2006 JEEP CHEROKEE. I LOOKED UNDER HOOD. IT APPEARS THE TRANSMISSION SEAL IS LEAKING. OR TRANSFER CASE. I HAVE A WARRANTY BUT REALLY? I JUST GOT THIS VEHICLE. *TR
DOOR HANDLES ON ALL 4 DOORS ARE COMING APART. THE CHROME LEVER IS BREAKING THE PLASTIC MOLD. THE REAR PASSENGER DOOR LEVER IS TOTALLY BROKE OFF SO THE DOOR CANNOT BE OPENED FROM INSIDE THE VEHICLE. IT IS A DEFINITE DEFECT IN THE VEHICLE. *TR
WHILE DRIVING CAR WITH LIGHTS ON THE LIGHTS FLICKER AND THEN GO OUT. I TURN THEM OFF AND THEN BACK ON AGAIN. IT'S VERY DANGEROUS DRIVING AT NIGHT WHEN THE LIGHTS GO OUT. THIS SEEMS TO BE A PROBLEM ON A LARGE NUMBER OF JEEP'S. I FEEL JEEP NEEDS TO DETERMINE WHAT THE CAUSE AND SOLUTION IS FOR THIS DANGEROUS CONDITION. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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