Page 26 of 26 · complaints 1,251–1,280 of 1,280

2006 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2006 record →

Power Train › Automatic Transmission
Filed Dec 29, 200662 milesPA

WE PURCHASED IN OCT. 2006,A 2006 JEEP GRAND CHEROKEE 4X4, V6 WITH 5 SPEED AUTO TRANSMISSION, VIN [XXX]. THERE IS A SAFETY PROBLEM RELATED TO THIS VEHICLE AND TRANSMISSION. PROBLEM: THE VEHICLE HAS NO HILL HOLDING CAPABILITIES. IN OTHER WORDS, WHEN STOPPED ON A HILL, THE BRAKE MUST BE HELD ON WITH YOUR LEFT FOOT AND YOUR RIGHT FOOT ON THE GAS PEDAL IN ORDER TO MOVE FORWARD WITH OUT THE VEHICLE DRIFTING BACKWARD. IN ALL THE AUTOMATIC VEHICLES THAT I HAVE OWNED SINCE 1958, INCLUDING 1993 AND 1996 JEEP GRAND CHEROKEES, NONE PF THEM WERE WITHOUT HILL HOLDING CAPABILITIES. THE FIRST TIME I STOPPED ON A HILL WITH THIS VEHICLE, I DRIFTED BACKWARDS AND ALMOST HIT THE VEHICLE BEHIND ME BEFORE I REALIZED WHAT WAS HAPPENING. THIS TO ME IS A VERY UNSAFE CONDITION AND SOMETHING DAMILER CHRYSLER SHOULD BE ADDRESSING. IN EXPRESSING MY PROBLEM TO D.C. CUSTOMER SERVICE, I JUST GOT LIP SERVICE. THIS IS WHY I'M EXPRESSING MY PROBLEM TO YOU IN HOPE THAT A SOLUTION CAN BE FOUND. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tires
Filed Dec 16, 2006WI

I RECEIVED A LETTER IN THE MAIL FROM GOODYEAR TIRE & RUBBER COMPANY CALLED A "CUSTOMER SATISFACTION PROGRAM". IT CONCERNS THE EAGLE RSA EMT (RUN FLAT) TIRES THAT WERE INSTALLED ON MY 2006 JEEP. I CALLED THE CONSUMER RELATIONS NUMBER LISTED ON THE LETTER AND THEY DIRECTED ME TO A LOCAL DEALER. THE DEALER TOLD ME THE TIRES CAN SEPARATE INSIDE AND BASICALLY COME APART! THE DEALER HAS TO TAKE THEM OFF THE RIMS AND INSPECT THE INSIDE OF THE TIRE AND THEN DETERMINE IF IT'S GOOD OR BAD. IF IT'S BAD THEY WILL REPLACE THAT TIRE, BUT ONLY IF THEY "THINK" IT'S BAD? WHAT HAPPENS IF THEY THINK IT ISN'T BAD AND IT COMES APART LATER ON? EITHER THIS IS A RECALL OR IT ISN'T? IF IT IS THEN ALL THE TIRES SHOULD BE REPLACED! *NM

Power Train › Automatic Transmission
Filed Dec 13, 2006MI

WHEN ATTEMPTING TO ACCELERATE AFTER A STOP, VEHICLE WILL ONLY COAST AFTER ATTEMPTING TO ACCELERATE. THIS ALSO HAPPENS AFTER MAKING A TURN; THE VEHICLE WILL INITIALLY ATTEMPT TO BEGIN TO MOVE THEN WILL ONLY COAST WHILE GAS PEDAL IS PRESSED. I HAVE ALMOST BEEN IN A COUPLE OF ACCIDENTS BECAUSE PEOPLE THINK I AM ACCELERATING AND THEY ALMOST RUN INTO THE BACK OF ME. *JB

Power Train › Automatic Transmission
Filed Dec 11, 20062,350 milesPA

WHEN SLOWING DOWN TO TURN AT INTERSECTION ,AND REAPPLYING GAS ENGINE RPM GOES UP BUT CAR DOESN'T MOVE ,THEN ALL OF A SUDDEN IT LUNGES FORWARD. THIS HAS ALSO HAPPENED AT COMPLETE STOP. THEN TRIES TO GO BUT THEN JUMPS FORWARD. WHICH AT TIMES IT THROWS YOU BACK IN YOUR SEAT. *NM

Service Brakes, Hydraulic › Pedals and Linkages
Filed Dec 4, 2006900 milesNC

THE BRAKE PEDAL ON MY 2006 JEEP GRAND CHEROKEE IS 3.25 INCHES HIGHER THAN THE ACCELERATOR PEDAL (ALMOST 2 INCHES HIGHER THAN MY OTHER CHRYSLER VEHICLE). I HAVE CAUGHT MY FOOT UNDER THE BRAKE PEDAL WHEN TRYING TO BRAKE, ESPECIALLY AT HIGHWAY SPEEDS WHEN THE ACCELERATOR IS DEPRESSED. THIS HAS NEARLY CAUSED SEVERAL ACCIDENTS. THE BRAKE PEDAL IS ALSO FARTHER TOWARD THE CENTER OF THE VEHICLE WITH A WIDER SPACE BETWEEN IT AND THE ACCELERATOR FURTHER EXAGGERATING THIS PROBLEM. CHRYSLER WILL NOT RECOGNIZE THIS AS A FLAW. *JB

Exterior Lighting › Headlights
Filed Nov 8, 2006IN

PURCHASED BRAND NEW 06 JEEP GRAND CHEROKEE 4X4. RIGHT FROM THE GET GO, ONCOMING CARS WOULD FLASH US AT NIGHT. I LEARNED LATER THAT THE 06 LOW BEAMS ARE 60% BRIGHTER THAN THE 05 MODEL. I HAVE COMPLAINED TO SOURG DODGE IN GOSHEN IN. THEY ARE COMPLETELY WORTHLESS. SINCE THEN I'VE BEEN PULLED OVER TWICE AND LAST NIGHT WAS RAN COMPLETELY OFF THE ROAD. I TURNED MY LIGHTS ON AND HAD A FRIEND DRIVE PAST ME. HE VERIFIED. THE LIGHTS ARE BLINDING. I TOOK MY TICKET TO SORG DODGE. NO HELP, I'M ON MY OWN. UNLESS OF COURSE I WANT TO PURCHASE NEW LIGHTS. NO COSTUMER SERVICE WHAT SO EVER. DON'T WASTE YOUR MONEY FOR POOR QUALITY AND POOR SERVICE. THIS IS THE LOWEST PRICED SUV FOR A REASON. *NM

Power Train › Automatic Transmission › Torque Converter
Filed Oct 26, 20065,000 milesNC

TRANSMISSION UPSHIFTS AND DOWN SHIFTS WHILE YOU ARE DRIVING WITHOUT WARNING. *NM

Power Train
Filed Oct 23, 2006300 milesTX

SOME TYPE OF METAL RUBBING TOGETHER NOISE COMING FROM REAR OF VEHICLE AT SLOW TAKE OFF FROM COMPLETE STOP. STOPS AFTER YOU REACH JUST A FEW MPH. *NM

Engine and Engine Cooling
Filed Oct 4, 20066,000 milesPA

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. AFTER STALLING, THE ENGINE WAS EASILY RESTARTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DUPLICATED THE PROBLEM, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE ENGINE STALLING. THE MANUFACTURER WAS NOTIFIED.

Vehicle Speed ControlCrash
Filed Oct 2, 2006MN

AN EMPLOYEE OF MINE AT MY FULL SERVICE CARWASH GOT INTO A JEEP GRAND CHEROKEE AND AFTER SHE STARTED IT AND PUT IT IN GEAR THE VEHICLE TOOK OFF AND COLLIDED WITH ANOTHER CUSTOMER VEHICLE. *JB

Air Bags
Filed Sep 28, 2006FL

SAFETY RECALL F39 ON VEHICLE 6C357905. I HAVE CALLED AND LEFT MESSAGES OVER FOUR WEEKS FOR THE SERVICE TEAM TO SCHEDULE AN APPOINTMENT. NO ONE RETURNS MY CALLS AND WHEN I CALL BACK, THEY SEND ME RIGHT TO THE MACHINE. *NM

Tires
Filed Sep 26, 200613,000 milesVA

I OWN A 2006 JEEP GRAND CHEROKEE. THE VEHICLE CAME NEW FROM FACTORY WITH GOODYEAR TIRES: WRANGLER SR-A 245-65R-17. MY WIFE WAS DRIVING THE VEHICLE IN THE HIGHWAY AND ONE OF THE REAR TIRES BLEW OUT. CALLED GOODYEAR AND EXPLAINED THE PROBLEM. THEY CREATED A FILE (#860902) AND REFERRED ME TO THE NEAREST TIRE STORE NEAR MY HOME. AN INSPECTION OF THE TIRE BY THE STORE REVEALED NO ROAD HAZARD DAMAGE. THE TIRE WAS A MANUFACTURER DEFECT. GOODYEAR REFUSED TO REPLACE THE TIRE AND ONLY OFFERED A 56% REIMBURSEMENT ON THE COST OF THE TIRE (NOT LABOR OR INSTALLATION). THE JEEP WAS PURCHASED NEW IN JANUARY 2006 AND ONLY HAD 13,000 MILES WITH 30% TREAD WEAR. DECIDED TO PURCHASE THE REPLACEMENT TIRE FROM WWW.TIRERACK.COM. MAILED THE INVOICE TO GOODYEAR TODAY. HOPE TO RECEIVE A REFUND SOON. STILL AM VERY DISAPPOINTED THEY WON'T REFUND 100% OF THE COST OF THE TIRE. IN ADDITION, ALSO WORRYING IF THE REMAINING TIRES ON THE CAR WILL FOLLOW THE SAME PATTERN AND BLOW UP. THE BLOWN-UP TIRE REVEALED 7 DOUGHNUT SHAPED HOLES ON THE SIDE. *NM

Power Train › Transfer Case (4-wheel Drive)
Filed Sep 19, 20061,400 milesNC

DT*: THE CONTACT STATED WHILE TRAVELING 17 MPH DOWN A CURVY MOUNTAIN ROAD IN FOUR WHEEL DRIVE LOW, THE VEHICLE JUMPED OUT OF LOW GEAR AND SPED DOWN THE MOUNTAIN AFTER THE RPM'S REACHED 1800. THE DEALERSHIP STATED THE HEMI ENGINE WAS DESIGNED TO JUMP OUT A GEAR TO CONSERVE GAS.

Power Train › Automatic Transmission
Filed Sep 14, 200614,750 milesWA

MY 2005 JEEP GRAND CHEROKEE HAS A SERIOUS SAFETY HAZARD. WHEN THE VEHICLE IS STARTED AND PLACED INTO REVERSE, ON 2 SEPARATE OCCASIONS, THE VEHICLE JUMPED APPROX. 15 FEET BACKWARDS. ALSO, ONE TIME WHILE THE VEHICLE WAS IN DRIVE, SITTING IN TRAFFIC, THE ENGINE REVVED ON IT'S OWN AND IT JUMPED FORWARD APPROX 15 FEET. IN ALL THREE INCIDENCES, THE BRAKES WHERE DEPRESSED AND WHERE NOT ABLE TO HOLD THE VEHICLE BACK. THE BRAKES HAD TO BE RELEASED AND THEN RE-APPLIED TO GET IT TO STOP. *NM

Exterior Lighting › Headlights
Filed Sep 4, 200600

THE DAYTIME RUNNING LIGHTS ON 2006 GRAND CHEROKEE VEHICLES IS MUCH TOO STRONG AND BLINDING, LEAVING SURROUNDING DRIVERS POTENTIALLY LESS APT TO REACT SAFELY TO CHANGING DRIVING CONDITIONS. THESE ARE DRL LIGHTS, NOT NORMAL OR HIGH BEAMS. ALL VEHICLES ARE THE SAME, I HAVE VERIFIED. *NM

Electrical System › Ignition
Filed Aug 28, 20063,500 milesNY

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, WHEN THE KEY IN THE IGNITION WAS GENTLY PRESSED, THE IGNITION SHUTS OFF WITHOUT WARNING. THE ENGINE WAS EASILY RESTARTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THIS WAS A DESIGN FLAW. THE MANUFACTURER WAS NOT ALERTED.

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Aug 26, 20061,600 milesCT

2006 JEEP GRAND CHEROKEE 65TH ANNIVERSARY EDITION: 15 DAYS OFF THE LOT WHEN WHILE DRIVING 15-20 MPH ENGINE COMPLETELY DIED. I COULD NOT STEER TO THE SIDE OF THE ROAD. THERE WERE NO WARNING LIGHTS OR ANY INDICATION OF A PROBLEM. DEALERSHIP DIAGNOSED "MAJOR INTERNAL ENGINE FAILURE" AND REPLACED WITH NEW ENGINE. ABOUT 4 MONTHS LATER RATTLING SOUND TURNED OUT TO BE CATALYTIC CONVERTER THAT NEEDS TO BE REPLACED. STILL WAITING FOR THE PART. SUV STILL DOES NOT DRIVE 100%. SOMETIMES WHEN I STEP ON THE GAS THE TRUCK DOES NOT RESPOND RIGHT AWAY. *JB

SeatsCrash1 injured
Filed Jul 30, 2006TX

I AND ONE PASSENGER WERE INVOLVED IN A TRAFFIC ACCIDENT. I WAS DRIVING A 2006 JEEP GRAND CHEROKEE. I WAS STOPPED AND WAS HIT FROM BEHIND AND THEN WAS PUSHED INTO THE CAR IN FRONT OF ME. MY PASSENGER IMMEDIATELY COMPLAINED OF HER LEFT CALF HURTING HER. WE LOOKED TO SEE WHAT COULD HAVE CAUSED THIS PAIN--IT WAS THE ADJUSTMENT BAR LOCATED UNDER THE SEAT. THE ADJUSTMENT BAR IS LARGE AND STICKS OUT FROM UNDER THE SEAT. I FELT THAT IT SHOULD NOT BE STICKING OUT SO MUCH. I CONTACTED THE CAR COMPANY (DAIMLER-CHYRSLER). THEY HAD SOMEONE INSPECT THE VEHICLE. THEY SENT ME A LETTER BACK STATING THAT I DID NOT HAVE A PROBLEM WITH MY AIR BAG AND SENT A BROCHURE ON AIR BAGS. I NEVER COMPLAINED ABOUT THE AIR BAG. THEY MENTIONED IN ONE SENTENCE AT THE END THAT THE ADJUSTER BAR WAS NOT DAMAGED AND OPERATED PROPERLY. MY CONCERN IS THAT I PURCHASED AN SUV TO FEEL SAFE AND THE ADJUSTER BAR CAUSED DAMAGE??? THE MANUFACTURER FAILED IN UNDERSTANDING THE PROBLEM WHEN I VOICED MY COMPLAINT AND FAILED IN PROVIDING A SAFE VEHICLE. THE ADJUSTER BAR CAUSED A HUGE BRUISE THAT WAS VISIBLE FOR 2 WEEKS. AND STILL 2 AND HALF MONTHS LATER THERE IS STILL PAIN. THE COMPANY SHOULD NOT BE SO QUICK TO DISMISS COMPLAINTS AND SHOULD ACTUALLY READ THE COMPLAINT AND UNDERSTAND IT. THE DESIGN OF THE ADJUSTER BAR NEEDS TO BE EXAMINED AS TO NOT CAUSE INJURY TO OTHERS IN THE FUTURE. *JB

Child Seat
Filed Jul 10, 20065,200 milesMA

DT*: THE CONTACT STATED AFTER HAVING THE CHILD SEAT INSTALLED BY THE POLICE THE BASE DETACHED AND THE HANDLE BECAME LOOSE WITH SCREWS FALLING OUT. THE MANUFACTURER HAS BEEN ALERTED.

Air Bags › Frontal
Filed Jun 27, 2006150 milesTX

MY WIFE AND I PURCHASED A 2006 JEEP WK 4X4 ON FEB 20 2006. AS SOON AS WE LEFT THE DEALERSHIP WITH 150 MILES ON IT THE AIR BAGS MALFUNCTIONED AND HAD TO BE REPAIRED. ABOUT 1 WEEK AFTER THE REPAIRS THEY MALFUNCTIONED AGAIN AND WHERE FIXED AGAIN ONLY TO MALFUNCTION 2 MORE TIMES AND THE DEALERSHIP SAID THERE WAS NO PROBLEMS AND CLEARED THE CODES. AT THE 3000 MILE SERVICE THERE WAS AN OIL LEAK ON THE FRONT CRANK SEAL WHICH WAS REPLACED. IT HAS ALSO BEEN IN THE SHOP 5 TIMES DUE TO AN ENGINE MALFUNCTION LIGHT IN WHICH CASE THERE WAS A MULTIPLE CYLINDER MISFIRE, THE DEALERSHIP SAID THERE WHERE NO PROBLEMS AND CLEARED THE CODE EVERY TIME ONLY FOR IT TO COME BACK ON. I JUST PICKED MY VEHICLE UP FROM THE DEALER AGAIN BECAUSE THE CRANK PULLEY AND DAMPENER WHERE WOBBLING REAL BAD AND THE CHECK ENGINE LIGHT WAS ON AGAIN FOR THE SAME REASON. ALL REPAIRS WHERE MADE AND AFTER I LEFT THE DEALERSHIP 15 MILES DOWN THE ROAD THE LIGHT CAME BACK ON. THE TRANSMISSION SHUDDERS WHEN I'M STOPPED AND SHIFTS REAL HARD. THE DEALERSHIP SAID ITS FINE AND THERE IS NOW EVIDENCE OF THAT. ALL THESE INCIDENTS ARE ONGOING SINCE THE DAY IT WAS PURCHASED. *JB

Electrical System › Ignition › Switch
Filed Jun 15, 2006TX

2006 GRAND CHEROKEE ENGINE SHUTS DOWN WHEN THE DRIVER GENTLY GRAZES THE IGNITION SWITCH. *KB THE IGNITION SWITCH IS LOCATED LOW ON THE VEHICLE'S DASHBOARD RATHER THAN ON THE VEHICLE'S STEERING COLUMN, WHERE IS HAS BEEN LOCATED ON PREVIOUS MODELS. THE SWITCH'S NEW LOCATION RESULTED IN FREQUENT CONTACT WITH THE DRIVER'S KNEE, ESPECIALLY WHEN THE DRIVER IS MOVING HIS OR HER FOOT FROM THE THROTTLE TO THE BRAKE. *NM

Electrical System › IgnitionCrash
Filed May 24, 200613,000 milesMD

DT*: THE CONTACT STATED WHILE DRIVING BETWEEN 25-30MPH, THE KEY WAS SLIGHTLY TAPPED, THE IGNITION TURNED OFF, CAUSING THE CONTACT TO HIT A TREE. THERE WERE NO INJURIES SUSTAINED IN THE ACCIDENT. THIS PROBLEM HAS OCCURRED ON TWO SEPARATE OCCASIONS. THE DEALERSHIP AND MANUFACTURER WERE ALERTED AND DETERMINED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE POLICE WERE ALERTED AND A REPORT WAS FILED AT THE SCENE.

Structure › Body › Door › Hinge and Attachments1 injured
Filed Apr 28, 20061,200 milesTX

TWO ISSUES. 1. THE DRIVER AND PASSENGER DOORS ON THE VEHICLE ARE NOT DESIGNED TO STAY OPEN. THEY RETURN WITH EXCESSIVE FORCE AND HAVE DINGED ANKLES SEVERAL TIMES. ANYONE MORE FRAIL WILL HAVE A CRACKED ANKLE. 2. THE HORN IS TOO DIFFICULT TO ACTIVATE. *NM

Power Train › Automatic Transmission
Filed Apr 26, 200610,000 milesVI

DT*: THE CONTACT STATED THE VEHICLE MADE A BANGING NOISE AS THE GEARS SHIFTED. THE DEALERSHIP HAS INSPECTED THE VEHICLE TWICE, BUT HAS NOT BEEN ABLE TO DETERMINE THE CAUSE OF THE PROBLEM. WHEN THE VEHICLE WAS STOPPED, IT WOULD IDLE VERY LOW AND EVENTUALLY CUT OFF. UPDATED 05/30/06. *JB

Electrical System › Ignition › Switch
Filed Apr 13, 2006520 milesTX

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE IGNITION SWITCH CAME OFF 4 TIMES WHILE DRIVING DUE TO LIGHT CONTACT FROM CONTACT'S RIGHT KNEE. BOTH THE DEALER AND MANUFACTURER WERE CONTACTED. UPDATED 05/16/2006 - A COMPLAINT WAS REGISTERED WITH DAIMLER/CHRYSLER, AND CONTACT MET WITH THE GENERAL MANAGER OF THE DEALERSHIP. THE SERVICE DEPARTMENT AT THE DEALERSHIP ALREADY KNEW ABOUT THE PROBLEM. THE SERVICE MANAGER TOLD THE GENERAL MANGER THAT THE PROBLEM WAS CAUSED BY KEY CHAINS. HOWEVER, THE CONTACT HAD REMOVED THE KEY FROM THE KEY CHAIN AND STILL EXPERIENCED THE PROBLEM. SINCE THE VEHICLE WAS INOPERATIVE THE CONTACT HAD TO TRADE IT IN AND EXPERIENCED A HUGE FINANCIAL LOSS. *AK *NM

Power Train › Automatic Transmission
Filed Apr 1, 200612,887 milesNY

2005 JEEP GRAND CHEROKEE 6 CYL CAR WAS IN TRAFFIC STARTED MOVING TO 25-30 MPH THEN CAR STARTED BUCKING , LOOSING POWER AS I APPLIED MY FOOT ON PEDAL, NO SIGNS OF OVER HEATING (GAUGE WAS LESS THAN 1/2 MARK OF C/AND H.. MOVED FROM LEFT LANE TO SHOULDER WITH CAR RUNNING IT BASICALLY WAS MOVING AT 5 MPH AS I APPLIED MY FOOT ON GAS. ONCE IN PARK IT IDLED WITH SOME SHAKING , I TRIED TO MOVE FORWARD WITH CAR IN DRIVE THE CAR WENT REVERSE, I CALLED FOR HELP AND THE NYSDOT WITNESSED THE CAR GO IN REVERSE WITH THE CAR IN DRIVE. CAR HAS BEEN TOWED TO DEALERSHIP. 12,000 MILES. FALL OF 2005 I HAD BROUGHT THE CAR IN FOR SERVICE AS I FELT THAT THE CAR WASN'T GOING INTO THE PROPER GEARS ALMOST NOT SHIFTING PROPERLY LACK OF POWER,DEALER COULDN'T FIND ANYTHING........ *NM

Electrical System › Ignition
Filed Mar 9, 2006CA

2006 GRAND CHEROKEE IGNITION SWITCHED OFF WHEN BRAKES WERE APPLIED. *TS WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE IGNITION SUDDENLY SHUT OFF WHEN THE BRAKE WAS APPLIED. THE CONSUMER BELIEVES THE PROBLEM WAS THE RESULT OF THE LOCATION OF THE IGNITION SWITCH. IT WAS ONLY ON INCH ABOVE THE CONSUMER'S KNEE CAP WHEN HIS FOOT WAS ON THE THROTTLE. WHEN HE LIFTED HIS FOOT OFF THE THROTTLE TO APPLY THE BRAKE HIS KNEE WOULD TOUCH THE KEY AND THE IGNITION WOULD SHUT OFF. THE VEHICLE WAS A RENTAL. *NM

Vehicle Speed ControlCrash
Filed Mar 2, 200611,165 milesCO

2005 GRAND CHEROKEE LAREDO. 8 PM. TURNING RIGHT INTO MY DRIVEWAY, FOOT ON BRAKE, SUDDEN UNINTENDED ACCELERATION OCCURRED, CAR RACED DOWN STEEP DRIVEWAY, ROARING, I TURNED IT UPHILL INTO TREES, AND IT WAS STOPPED BY TREES. STILL REVVING LOUDLY UNTIL KEY TURNED OFF. AIR BAGS DID NOT DEPLOY. FRONT END PRETTY SMASHED UP. *NM

Electrical System › Ignition › Switch
Filed Feb 3, 2006MS

THIS CONCERNS AN UNSAFE DESIGN OF SUV. I RENTED A 2006 JEEP CHEROKEE IN JAN. 2006 FROM AVIS RENTAL CAR COMPANY. I AM A FREQUENT RENTER AND RENT A WIDE VARIETY OF AUTOS. I WAS DRIVING IN HEAVY TRAFFIC WHEN THE JEEP ALL OF A SUDDEN WOULD NOT ACCELERATE. BEING A VERY EXPERIENCED DRIVER I LOOKED AT THE RPM GAUGE AND NOTICED THAT THE RPM WAS ON "0?? INDICATING THE JEEP WAS NOT RUNNING. THE RADIO WAS STILL PLAYING (AS THIS IS A FEATURE COMMONLY AVAILABLE THAT THE RADIO WILL PLAY AFTER THE AUTO IS SWITCHED UNTIL THE DOOR IS OPENED). I SHIFTED INTO NEUTRAL AND RESTARTED THE JEEP. IT WAS NOT UNTIL LATTER THAT DAY THAT I REALIZED WHAT HAD HAPPEN BECAUSE IT HAPPENS AGAIN. IN THE CHEROKEE, THE KEY SWITCH IS LOCATED LOW IN THE DASH FACING THE DRIVER. THIS LOCATION OF THE KEY SWITCH AND THE COMBINATION OF A LARGE KEY WITH A SELF-CONTAINED REMOTE ELECTRONIC DOOR OPENER MAKE IT POSSIBLE THAT THE TOP OF MY KNEE COULD HIT THE KEY SWITCH AND EFFECTIVELY SWITCH OFF THE AUTO WHILE IN MOTION. I WAS ABLE TO ASSET THE PROBLEM AND REACT ACCORDINGLY BUT IF HAD BEEN MY WIFE OR MY 17 YEAR OLD DAUGHTER IT COULD HAVE RESULTED IN A SERIOUS ACCIDENT THAT OTHER WISE WOULD HAVE BEEN UNEXPLAINABLE. WITH THE AUTO SWITCHED OFF MANY OF THE AUTO'S SYSTEMS DO NOT WORK. PLEASE LOOK INTO THIS AS COULD SAVE SOMEONE'S LIFE!!! *NM

Electrical System › Ignition
Filed Dec 28, 2005NC

RENTED 2006 JEEP CHEROKEE AT AIRPORT. DURING TWO STOPS AT INTERSECTIONS I REACHED TO SWITCH RADIO STATIONS AND ACCIDENTALLY AND LIGHTLY BRUSHED THE KEYS IN THE IGNITION. THEY SWITCHED TO "ACC" AND THE VEHICLE TURNED OFF. WHEN I SAY "LIGHTLY BRUSHED" I MEAN JUST THAT. I WASN'T EVEN AWARE OF WHAT HAD HAPPENED UNTIL THE SECOND INCIDENT. TWO THINGS APPEAR DEFECTIVE: THE PLACEMENT OF THE IGNITION AND THE FACT THAT JUST A LIGHT TOUCH TURNS THE KEY OFF. HAD I DONE THAT WHILE DRIVING, THE CAR WOULD HAVE IMMEDIATELY BEEN INOPERABLE AND A DANGEROUS SITUATION WOULD HAVE OCCURRED. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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