Page 41 of 42 · complaints 2,001–2,050 of 2,052

2005 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Electrical System
Filed Aug 25, 20053,000 milesMI

I LEASED A 2005 GRAND CHEROKEE LARDO (V8) ON JUNE 30, 2005. DURING THE FIRST 1.5 MONTHS THE VEHICLE HAS STALLED OUT LOOSING COMPLETE POWER ON 5 SEPERATE OCCASIONS. JUNE 24TH - PULLING OUT OF MY DRIVEWAY JUNE 26TH - BACKING OUT OF MY DRIVEWAY AUGUST 20TH - PULLING OUT OF MY DRIVEWAY AUGUST 21ST - WHILE TRAVELING 70MPH ON THE EXPRESSWAY (US-23) WHILE TRAVELING 50MPH ON US-24 WHEN THE VEHICLE STALLS IT WOULD LOOSE COMPLETE POWER (DASH BOARD LIGHTS, RADIO, AND YES POWER STEERING). AFTER THE TWO EXPRESSWAY INCIDENTS I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP WHERE AFTER LOOKING AT IT THEY TOLD ME THEY WERE AWARE OF THIS PROBLEM, BUT DID NOT KNOW WHAT WAS CAUSING IT OR HOW TO FIX IT SO I COULD PICK UP THE VEHICLE THAT AFTERNOON. THEY ALSO TOLD ME THEY HAD A FEW OF THEIR OWN MECHANICS EXPERIENCE THIS SAME PROBLEM, BUT IT JUST WENT AWAY. I ENDED UP GOING THROUGH SEVERAL DIFFERENT MANAGERS BEFORE SPEAKIGN WITH THE DEALERSHIP GENERAL MANAGER. THE FOLLOWING DAY (THE SECOND DAY THEY HAD THE VEHICLE IN THE GARAGE THEY TOLD ME THEY GAVE ME WRONG INFORMATION AND THIS HAS HEVER HAPPENED BEFORE....THEY WERE AWARE OF 2004 GRAND CHEROKEES HAVING A STARTING PROBLEM NOT A STALLING OUT WHILE DRIVING PROBLEM. THEY SAID THEY WOULD NOT GIVE ME A NEW VEHICLE OR TERMINATE MY LEASE WHEN I REQUESTED IT SINCE I FEEL THIS CAR IS UNSAFE FOR MY WIFE TO DRIVE WITH MY CHILD. THEY HAVE NOW SENT IT HOME WITH A MECHANIC SO HE CAN DRIVE IT BACK AND FORTH TO WORK TO SEE IF IT HAPPENS AGAIN. THEY HAVE NOT REPAIRED

Power Train › Automatic Transmission1 injured
Filed Aug 25, 200511,850 milesCA

OUR 2005 JEEP GRAND CHEROKEE LIMITED GETS STUCK IN 3RD GEA AND WILL NOT SHIFT. IT HAS 12,000 MILES AND HAS BEEN IN THE SHOP 4 TIMES FOR THE SAME PROBLEM. IT IS VERY DANGEROUS BECAUSE THE CAR WILL NOT ACCELERATE IN AN INTERSETION AND CANNOT MOVE OUT OF THE WAY OF TRAFFIC ON THE HIGHWAY. THE LOCAL CHRYSLER SERVICE MANGER IN SAN RAFAEL HAS TOLD US THAT HE CANNOT SOLVE THE PROBLEM AND THAT THE CHRYSLER REGIONAL MANAGER HAS NOT RESPONED TO HIM OR TO US. THE FOLKS AT CHRYSLER'S 800 NUMER HAS TOLD US THAT THEY CANNOT HELP US AND REFERRED US TO THE DEALER.

Seats › Front Assembly › Head Restraint
Filed Aug 15, 20057,500 milesMI

I ATTEMPTED TO INSTALL A CAR SEAT FOR A 3 YEAR OLD CHILD IN THE BACK SEAT OF MY 2005 GRAND CHEROKEE. HOWEVER, THE HEAD REST INTERFERED WITH PROPER INSTALLATION OF THE CAR SEAT. THE HEAD REST WOULD NOT ALLOW THE SEAT TO BE TIGHTLY MOUNTED TO THE BACK SEAT OF THE CAR, BUT RATHER HELD THE CHILD SEAT OUT BY ABOUT 2-3 INCHES. THIS PREVENTED THE SEAT FROM BEING SAFELY INSTALLED. IT IS VERY DIFFICULT TO REMOVE THE HEAD REST FROM THIS VEHICLE. I HAD TO TAKE IT TO THE DEALER TO GET THIS DONE. BUT WHEN THE HEAD REST IS REMOVED, THERE ARE TWO "PRONGS" THAT PROTRUDE OUT, MAKING THE SITUATION EVEN MORE DANGEROUS. I CALLED CHRYSLER TO GET ADVICE ON WHAT TO DO. THEY SAID GO TO THE DEALER, BUT THE DEALER COULD NOT SOLVE THE PROBLEM EITHER. I THEN CALLED CHRYSLER AGAIN, AND THEY INSISTED THIS IS NOT A PROBLEM. BUT IT IS! DAIMLER- CHRYLSER NEEDS TO ADDRESS THIS PROBLEM. IT IS A DESIGN FLOW. AT THE VERY LEAST THEY SHOULD PROVIDE A LIST OF INFANT CAR SEATS THAT CAN BE PROPERLY INSTALLED -- IF ANY SUCH SEATS EXIST. *JB

Power Train › Automatic Transmission
Filed Aug 15, 20051,000 milesTX

DT: THE CONTACT PURCHASED A 2005, JEEP CHRYSLER CHEROKEE ,AND BEFORE IT HAD 5,000 MILES ON IT THEY HAD TO PUT IN A NEW TRANSMISSION . IT WAS NOT CHANGING GEARS PROPERLY, AND THERE WAS A SMELL COMING FROM THE CAR LIKE PLASTIC BURNING. SHE NOTICED THIS FROM THE TIME SHE BOUGHT THE VEHICLE. ON 8-2-05 SHE TOOK VEHICLE TO DEALER FOR AN OIL CHANGE. WHEN SHE DROVE IT HOME IT STARTED TO SHAKE VERY BADLY. SHE TOOK IT BACK TO THE DEALER, AND THEY TOLD HER THEY HAD TO FLUSH HER TRANSMISSION 4 TIMES BECAUSE IT HAD WATER IN IT. ALSO, THE AIR CONDITIONER (AC) HOSE WAS LEAKING INTO THE TRANSMISSION. THEY WERE WAITING ON THE PARTS TO COME IN TO FIX IT. CHRYSLER TOLD HER THEY COULD NOT AUTHORIZE A RENTAL/LOANER CAR TO DRIVE.*AK

Wheels
Filed Aug 12, 2005CA

DT: WHILE DRIVING DOWN THE STREET AT 15 MPH AND THE FRONT RIGHT TIRE CAME OFF, INCLUDING THE WHEEL AND PART OF THE AXLE. THERE WAS NO WARNING BEFORE THE ACCIDENT. THE TIRE HIT A CAR THAT WAS EMPTY. THE POLICE DID NOT FILE A REPORT. THE OWNER WENT TO THE DEALERSHIP, AND TOLD THEM ABOUT THE PROBLEM. THE DEALER HAD THE VEHICLE TOWED, AND CHRYSLER WAS CONTACTED. THE CHRYSLER REPRESENTATIVE DID AN INSPECTION. CHRYSLER SENT A LETTER NOTIFYING THE OWNER THAT THERE WAS NOTHING THEY COULD DO. DEALERSHIP WILL NOT EVEN GIVE THE OWNER A LOANER VEHICLE. THE PROBLEM WAS NOT REPORTED TO THE INSURANCE COMPANY. OWNER DID NOT FEEL THAT INSURANCE COMPANY SHOULD BE CONTACTED SINCE IT WILL CAUSE HIS INSURANCE TO GO UP. DEALER STATED THAT THERE WAS NOTHING THEY COULD DO, AND THEY HAD NO IDEA WHAT COULD HAVE HAPPENED. THERE WERE NO INJURIES.*AK *JB

Vehicle Speed Control
Filed Aug 11, 20053,883 milesPA

DT: THE CALLER STATED TWICE WHEN HE STARTE DVEHICLE AND PUT IT INTO GEAR VEHICLE ACCELERATED. THE FIRST TIMEWA SON JULY 14, 2005 WHILE SITTING ON THE SIDE OF ROAD WITH A FRIEND, AND THE SECOND TIME HE W ON JULY 16, 2005 ON A DRIVEWAY. VEHICLE DID NOT RESPOND TO GAS PEDAL. *AK

Equipment › Appliance › Air Conditioner1 injured
Filed Aug 9, 2005300 milesAZ

HIGH SIDE AC VALVE SHOWING SIGNS OF OIL LEAKING AROUND THE CAPPED VALVE. UPON REPAIR IT WAS DISCOVERED THAT THE VALVE AND THE REPLACED TUBE ARE TWO ASSEMBLIES AND STILL LEAKED FREON. SERVICE DEALER IN TRYING TO STOP THE LEAK TURNED OFF AND DISCHARGED THE FREON WITH THE CUSTOMER STANDING IN FRONT OF THE VEHICLE. *JB

Power Train › Automatic Transmission1 injured
Filed Aug 5, 20051,967 milesNV

THIS PARTICULAR 2005 JEEP GRAND CHEROKEE 5.7L LIMITED CONSISTENTLY STALLS AND BECAME A SAFETY HAZARD WHEN IT STALLED ON THE DRIVE-WAY OF THE HOUSE AND ROLLED BACK INTO THE STREET. IN THE PROCESS THE CAR'S PASSENGER SIDE DOOR HIT MY WIFE CAUSING BRUISES AND PAIN ON HER RIGHT ARM. *JB

Electrical System › Ignition › Switch
Filed Aug 1, 2005MI

DT: THE CAR WAS A RENTAL CAR. THE DRIVER RENTED IT LAST WEEK. THE CONTACT WAS DRIVING ON INTERSTATE IN THE RIGHT LANE AND DRIVER'S KNEE HIT THE KEY AND THE CAR SHUT OFF. THE DRIVER LOST POWER STEERING, AND HAD TO COME TO A STOP IN THE MIDDLE OF THE HIGHWAY. THE DRIVER HAD THE SAME PROBLEM AGAIN ON AN OFF RAMP. THE CAR SHUT OFF AND HE LOST POWER STEERING, HAD TO COAST TO A STOP AGAIN. THE LOCAL CHYRSLER DEALERSHIP ADVISED THAT THERE WAS A GOVERNMENT MANDATE THAT REQUIRES THAT THE KEY BE LOCATED ON THE DASHBOARD. THE OWNER CONTACTED RENTAL COMPANY UPON RETURN, AND MADE A COMPLAINT. THE DRIVER WANTED OTHERS TO KNOW. THE VIN NUMBER NOT LISTED BECAUSE THE CONTACT WAS NOT THE OWNER, THIS WAS A RENTAL CAR. *AK

Visibility › Power Window Devices and Controls
Filed Aug 1, 200546,000 milesNC

RIGHT FRONT PASSENGER WINDOW FELL OFF TRACK. *NM

Electrical System
Filed Jul 21, 200516,000 milesVA

'05 GC LTD 5.7 L INFORMATION LIGHT (SERVICE FOUR WHEED DRIVE SYSTEM) FLASHES ON CONTIUNALLY IN THE INFORMATION MENU. DEALER KEPT 2 DAYS AND SAYS THEY HAVE TO GET A SENSOR, DEALER SAYS CHRYSLER DOES NOT KNOW HOW TO FIX.

Equipment › Appliance › Air Conditioner
Filed Jul 20, 20055,770 milesNE

DT: CONSUMER OWNED A 2005, JEEP , GRAND CHEROKEE LAREDO. THE AIR CONDITION HAD A PART THAT NEEDED TO BE REPLACED ON 7-18-05. AND LATER ON 7-20-05 THE BLOWER FAN AND HEATER WOULD ONLY WORK ON THE HIGHEST SETTING. A PART MELTED, AND THERE WERE TOO MANY AMPS BEING DRIVEN TO THE RESISTER. THEY HAD TO THE REPLACE BLOWER MOTOR, RELAY, RESISTER, AND A WIRE HARNESS. *AK

Power Train › Automatic Transmission
Filed Jul 19, 20055,101 milesOR

DT: TWO MONTHS AGO THERE WAS AN ACCIDENT AFTER DRIVING ABOUT 60 MPHON THE INTERSTATE. THE VEHICLE BEGAN TO REV U BY ITSELF. THE BRAKES WERE PUSHED, BUT THE VEHICLE WAS STILL GOING TOO FAST TO STOP. THE VEHICLE HAS BOTH AUTOMATIC AND STANDARD, AND THE VEHICLE CHANGED ITSELF TO STANDARD. WHEN CAR WAS TAKEN TO THE DEALERSHIP, THEY SAID THEY COULDN'T DO ANYTHING. OWNER WAS AFRAID TO DRIVE IT BUT IT WAS ABLE TO RUN. THE OWNER HASN'T DRIVEN IT SINCE THE INCIDENT. THE CAR WAS 2005 JEEP CHEROKEE. OWNER HAS NOT CALLED DAIMLER CHRYSLER.*AK

Electrical System › Ignition
Filed Jul 15, 2005NY

CONSUMER'S KNEE HITS THE IGNITION RESULTING IN THE ENGINE TURNING OFF IN THE 2005 JEEP GRAND CHEROKEE.*MR THE CONSUMER BELIEVES THE IGNITION WAS DESIGN TO LOW WHICH MAKES IT PRONE TO BEING HIT. *NM

Seats › Front Assembly › Head Restraint
Filed Jul 13, 2005NY

DT: CONSUMER STATED HIS VEHICLE WAS DESIGNED SO THAT THE DRIVER AND PASSENGER REAR SEATS HAVE HEAD RESTS THAT MAKE IT IMPOSSIBLE TO PROPERLY INSTALL A FORWARD FACING CAR SEAT IN THE REAR SEAT. THE HEAD RESTS STRIKE THE TOP OF THE CAR SEAT SO THAT THE CONSUMER CAN NOT PUT THE CAR SEAT FLUSH AGAINST THE BACK SEAT. THE ONLY PLACE THE CAR SEAT WILL PROPERLY FIT IS IN THE MIDDLE OF THE REAR SEAT. THE CONSUMER STATED THAT TWO CAR SEATS CAN'T BE IN THE BACK SEAT. CONSUMER CONTACTED THE MANUFACTURER AND THEY REFERRED HIM TO A DEALER THAT IS LICENSED TO INSTALL CAR SEATS. THE DEALER TOLD THE CONSUMER THAT THIS WAS A PROBLEM, THE DEALER HAD ALREADY INFORMED THE MANUFACTURER OF THE PROBLEM. MANUFACTURER SAYS THAT THEY HAVE FIXED PROBLEM FOR 2006 YEAR MODEL BY REPLACING THE HEADRESTS, BUT THEY CAN NOT DO ANYTHING TO RETROFIT 2005 YEAR MODELS. THE CONSUMER SAYS THAT THE ONLY SOLUTION IS TO BUY A MUCH SMALLER AND NOT AS SAFE CAR SEAT. *JB

Structure › Body › Hood3 injured
Filed Jul 13, 2005FL

CAR PURCHASED 6/20/05 WITH 0 MILES. CAR TAKEN TO REPAIR 7/11/05 WITH 450 MILES. SOME WHERE ON THE RESIDENTIAL STREETS A PEBBLE WENT INTO THE CAR AND DAMAGED THE AIR COMPRESSOR. FREON HAS BEEN LEAKING SINCE THE IMPACT. THE SERVICE DEPT CAN NOT PIN POINT JUST HOW LONG THE FREON HAS BEEN LEAKING BUT ALL I KNOW IS THAT I AM 6 MONTHS PREGNANT AND HAVE 2 OTHER LITTLE GIRLS THAT HAVE BEEN INHAILING THIS FREON. THE CAR DAMAGE IS NOT COVERED UNDER WARANTY SINCE THIS IS A ROAD HAZARD. HOWEVER, THE CAR IS DESIGNED TO DRIVE THROUGH MOUNTAINS AND ROCKY ROADS. THERE IS A DESIGNER FAULT SINCE THE NEW CARS DO NOT HAVE A PROTECTION GRID /NET TO PREVENT DEBRIS FROM DOING SUCH DAMAGE. THE OLDER MODELS DO HAVE THIS. WHEN I ASKED THE SERVICE DEPT OF PREVENTION DEVISE THEY ONLY STATED THAT THE CAR WAS DESIGNED THIS WAY AND THAT I AM NOT THE ONLY PERSON WITH THIS SIMULAR PROBLEM WITH THIS NEW JEEP LAREDO 2005.

Electrical System › Ignition
Filed Jun 29, 20054,500 milesMI

I HAVE A 2005 JEEP GRAND CHEROKEE. SEVERAL TIMES SINCE I BOUGHT IT IN MARCH THE ENGINE HAS SUDDENLY STOPPED WHILE I WAS DRIVING. WHEN I STOP THE CAR AND PUT IT IN NEUTRAL, THE ENGINE WILL IMMEDIATELY RESTART. THE DEALER HAS NOT BEEN ABLE TO FIND WHY THIS IS HAPPENING. THIS IS FAR MORE THAN A NUISANCE. SHOULD IT HAPPEN, FOR EXAMPLE, WHILE I'M PASSING ANOTHER CAR, IT COULD RESULT IN A CRASH. I HAVE TALKED TO JEEP ABOUT THIS AND THEY CLAIM THIS CONDITION IS IMPOSSIBLE. HOWEVER, THE DEALER TOLD ME THAT HIS REGIONAL MANAGER HAS EXPERIENCE THE SAME PROBLEM WITH HIS 2005 JEEP. HOWEVER I HAVE DISCOVERED THE SOURCE OF THE PROBLEM. THE KEY AND IGNITION SWITCH HAVE BEEN MOUNTED ON THE STEERING COLUMN. SHOULD THE DRIVER INADVERTENTLY BUMP THE KEY WITH HIS/HER LEG, YOU CAN STOP THE CAR. I HAVE CONFIRMED THIS CONDITION AND REPORTED IT TO THE DEALER. HE MENTIONED THAT THE REGIONAL MANAGER ALSO SUSPECTED THIS WAS THE CASE. I AM A NORMAL SIZED MALE, 165 POUNDS, 5' 11". IT SHOULD NOT BE POSSIBLE TO STOP THE CAR IN THE MANNER I AM DESCRIBING. IT HAS HAPPENED TO ME SEVERAL TIMES SINCE I TOOK DELIVERY OF THE VEHICLE. I BELIEVE THIS IS A CONDITION THAT IS DANGEROUS AND NEEDS TO BE PURSUED BY DAIMLER CHRYSLER ASAP. REGISTERED PROFESSIONAL ENGINEER,

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Jun 27, 20053,200 milesMI

BRAKE SYSTEM - VEHICLE KEEPS DISPLAYING WARINING MESSAGE "SERVICE ELECTRONIC BRAKING SYSTEM". DEALERSHIP HAS TRIED TO FIX THIS MESSAGE ON FOUR ATTEMPTS. PARTS HAVE BEEN REPLACED ALONG WTH UPDATES TO THE CALIBRATION BY CHRYSLER ALL TO NO SOLUTION. PROBLEM USUALLY RETURNS LESS THAN A DAY OR TWO AFTER RECEIVING VEHICLE FROM DEALERSHIP. DEALER NOTED ONE OTHER CUSTOMER IS HAVING THE SAME PROBLEM, CHRYSLER IS TRYING DIFFERENT METHODS ON EACH VEHICLE TOP CORRECT THE PROBLEM....IE. THEY ARE NOT SURE WHY IT IS HAPPENING AND ARE BASICALLY THROWING DARTS HOPING TO CURE THE PROBLEM.

Power Train › Automatic Transmission › Torque Converter
Filed Jun 17, 20055,860 milesNC

TRANSMISSION TORQURE CONVERTER FAILED CAUSING ADDITIONAL DAMAGE TO TRANSMISSION

Air Bags
Filed Jun 16, 2005250 milesNY

AIR BAG WARNING LIGHT GOES ON INTERMITTENTLY. JEEP TOLD ME IT HAS TO DO WITH THE SWITCH IN THE PASSENGER SEAT. JEEP SAID THAT AFTER SOMEONE SITS IN THE PASSENGER SEAT A FEW TIMES THAT SWITCH WILL WORK PROPERLY AND THE LIGHT WILL NOT GO ON ANYMORE.

Wheels
Filed Jun 3, 2005IL

BRAND NEW 2005 JEEP GRAND CHEROKEE LIMITED WAS FOUND TO HAVE 4 DEFECTIVE WHEELS, ALL OUT-OF-ROUND. BOTH THE DEALER AND JEEP/CHRYSLER REFUSE TO REPLACE THE WHEELS

Engine and Engine Cooling
Filed May 31, 2005950 milesCA

THE ENGINE WOULD COMPLETELY SHUT DOWN WHEN THE VEHICLE WAS RUNNING. THE HEADLIGHTS, POWER WINDOWS, AND THE POWER LOCKS CONTINUED TO WORK. THE STEERING LOCKED. *AK *SC *JB

Seats › Front Assembly › Head Restraint
Filed May 31, 2005300 milesCO

HEAD RESTRAINT ON MY NEW JEEP GRAND CHEROKEE LIMITED (2005) TILTS FORWARD A FEW INCHES (COMPARED WITH MY PREVIOUS 2002 LAREDO). THERE IS NO ADJUSTMENT TO PULL THE HEAD RESTRAINT BACK, ONLY AN UP AND DOWN OPTION. THE HEAD RESTRAINT IS PUSHING MY HEAD FORWARD INSTEAD OF IT BEING STRAIGHT WITH MY BODY AS I DRIVE THE VEHICLE. THIS TURTLES THE HEAD AND CAUSES HEADACHES. THE MANUFACTURER AND JEEP DEALER HAVE NOT PROVIDED A REMEDY OR REFUND THUS FAR.

Equipment
Filed May 26, 20056,100 milesNY

SINCE I PURCHASED THE CAR IN JANUARY I HAVE HAD ABOUT A DOZEN INCIDENTS WHERE UPON FULLY DEPRESSING THE BRAKE THE GAS PEDAL WAS ALSO PRESSED ACCELERATING THE CAR. THE MOST FRIEGHTENING TIME WAS ON THE 12TH. WHERE THE CAR SHOT OUT INTO TRAFFIC AND I HAD TO SWERVE TO AVOID AN ACCIDENT. IT IS MORE LIKELY TO HAPPEN WHEN WEARING MORE BULKY SHOES. IT IS OBVIOUS THAT THE BRAKE AND GAS PEDAL ARE IMPROPERLY LOCATED WITH RESPECT TO EACH OTHER. I HAVE DRIVEN MANY CARS OVER MY LIFETIME AND THIS IS THE ONLY CAR THAT HAS PRESENTED THIS PROBLEM. I INTEND TO BRING THIS PROBLEM TO THE ATTENTION OF THE DEALER AS WELL AS CHRYSLER. I HAVE RESEARCHED SEVERAL OTHER SIMILAR COMPLAINTS.

Electrical System › Ignition › Module
Filed May 20, 2005TX

WHILE DRIVING ON A BUSY STREETWITH MY 2 CHILDREN IN THE CAR, I HAD TO STOP @ A RED LIGHT AND WHEN THE LIGHT TURNED GREEN, I PROCEEDED TO GO BUT COULDN'T AND REALIZED THAT THE CAR HAD SHUT OFF. I TRIED TO RESTART THE CAR IN A HURRY DUE TO ONCOMING TRAFFIC BUT WAS UNABLE TO. FINALLY I FIND THE HAZARD LIGHTS AND PUT THEM ON TO LET PEOPLE KNOW THAT MY VEHICLE WAS STALLED. I HAD TO TAKE THE KEY COMPLETELEY OUT AND PUT IT BACK IN TO RESTART THE VEHICLE. I COULD'VE HAD AN ACCIDENT. TOOK THE CAR IN AND LEFT IT THERE FOR 3 DAYS AND THE DEALERSHIP STATED THAT THERE WAS NOTHING WRONG WITH MY CAR AND TO TAKE IT HOME. SO I DID. I WENT OUT OF TOWN THAT WEEKEND AND THE SAME THING HAPPENED WITH THE EXCEPTION OF THE VEHICLE WAS ACTUALLY IN MOTION WHEN IT SHUT OFF FOR THE SECOND TIME ON A ANOTHER BUSY STREET. I QUICKLY TURNED ON THE HAZARD LIGHTS AND ONCE AGAIN HAD TO RESTART THE VEHICLE. AS I WAS MAKING MY WAY BACK INTO TO TOWN, THE CHECK ENGINE LIGHT CAME ON AND I TOOK THE CAR BACK TO THE DEALERSHIP FOR ANOTHER 3 DAYS ALL FOR THEM TO SAY THAT THEY REPROGRAMMED THE TRANSMISSION AND ENGINE COMPUTERS AND THAT SHOULD RESOLVE THE PROBLEM. BUT IT DIDN'T... IT SHUT OFF AGAIN ABOUT A WEEK LATER RIGHT AFTER I DROPPED MY KIDS OFF AT SCHOOL. THIS IS RIDICULOUS AND IS A SAFETY HAZARD. I TOOK IT BACK AGAIN, KEEP IN MIND THIS IS THE THIRD TIME...THIS TIME THEY CHANGED OUT THE IGNITION CYLINDER AFTER 4 DAYS. I HAVE ONLY HAD IT BACK NOW FOR 4 DAYS AND ONCE AGAIN THE CAR SHUT OFF AT A LIGHT ON A BUSY STREET.

Power Train › Driveline › Differential Unit
Filed May 17, 2005160 milesCA

CONSUMER STATED: THE SEAL WAS COMPLETEY GONE IN FRONT OF THE DIFFERENTAL. NO LIGHTS CAME ON. IT WAS MAKING A GRINDING NOISE LIKE ROCKS WERE IN THE WHEEL. *JB

Service Brakes, Hydraulic
Filed May 15, 20052,400 milesMI

EXPERIENCED LOW BRAKE FLUID WARNING IN 2005 JEEP GRAND CHEROKEE LIMITED WITH 2,400 MILES. BRAKE FLUID WAS WAS TOPPED OFF WHEN TYHE WARNING INDICATOR WENT OFF. TOTAL BRAKE FAILURE OCCURRED THE NEXT DAY WHILE DRIVING.

Service Brakes, Air › Disc › Rotor
Filed May 5, 200518,563 milesIL

I READ IN THE NEWS TODAY THAT THE NHTSA IS INVESTIGATING THE BRAKES ON A NUMBER OF GM PRODUCTS. I WISH THAT YOU HAD INCLUDED JEEP GRAND CHEROKEE BRAKES FOR 1999 THROUGH 2004 MODELS. THE DESIGN IS SUCH THAT PULSATION, SOMETIMES SEVERE, OCCURS AFTER 10K TO 15K MILES DUE TO THE ROTORS WARPING. MY DEALER EITHER RESURFACES THE EXISTING ROTORS OR REPLACES THEM AT NO CHARGE. IN 1999 THE DEALER BLAMED THE PROBLEM ON A NEW DESIGN AND SUPPLIER PROBLEMS. MY 2004 MODEL HAD TO BE TAKEN IN FOR PULSATING FRONT BRAKES AT 18,500 MILES, AND I WAS TOLD THAT CHRYSLER WAS LOCKED INTO A CONTRACT WITH THEIR SUPPLIER THAT THEY COULD NOT BREAK, WHICH IS WHY SUBSTANDARD PARTS CONTINUE TO BE SUPPLIED BUT REPLACED AT NO CHARGE. FOR CHRYSLER TO GO THROUGH 5 MODEL YEARS KNOWING THEY WERE SUPPLYING SUBSTANDARD BRAKE COMPONENTS IS INEXCUSABLE! THE BRAKE PROBLEM WITH THEIR 1999 MODEL WAS AN ENGINEERING AND/OR SUPPLIER PROBLEM. THE BRAKE PROBLEM WITH THE 2004 MODEL IS A SENIOR MANAGEMENT PROBLEM. BRAKE WORK DONE ON MY 1999 MODEL AND 2004 MODEL WAS DONE EXCLUSIVELY BY THE LOCAL JEEP DEALER, AND THOSE RECORDS ARE IN THEIR SYSTEM SHOULD YOU WISH TO PURSUE THIS. THE VIN NUMBER OF THE 1999 MODEL, WITH WHICH I EXPERIENCED MULTIPLE BRAKE PROBLEMS WAS VIN [XXX] AND THE 2004 MODEL EXPERIENCING THE SAME PROBLEM IS VIN [XXX]. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power Train › Driveline › Differential Unit
Filed May 4, 20056,000 milesOH

I WAS PERFORMING AN OIL CHANGE ON THE VEHICLE. AS SOON AS I CRAWLED UNDER IT TO START, I NOTICED THE RIGHT SIDE OF THE FRONT DIFFERENTIAL WHERE THE AXLE TUBE MATES, WAS COVERED IN DIFF OIL. I TOOK THE VEHICLE TO THE DEALER AND WAS TOLD IT WAS "NORMAL SEEPAGE". I FIND IT HARD TO BELIEVE A GASKET CAN ONLY HOLD FLUID FOR LESS THAN 6000 MILES BEFORE LEAKING. DEALER REFUSED TO CORRECT IT.

Seats › Front Assembly › Seat Heater/Cooler1 injured
Filed May 4, 2005NJ

I AM A PARAPLEGIC AND WAS A PASSENGER IN A 2005 GRAND CHEROKEE WITH HEATED SEATS. IT WAS A COOL DAY AND I TURNED ON THE SEATS. THE HEATED SEATS BURNED BOTH CHEEKS OF MY BUTT. I AM CONFINED TO A BED UNTIL THE BURNS HEAL.

Electrical System › Ignition
Filed Apr 25, 2005NY

COMPLAINT REGARDING THE POSITION OF THE IGNITION SYSTEM ON THE 2005 JEEP LAREDO.*MR THE CONSUMER STATED HE INADVERTENTLY TURNED THE IGNITION OFF WITH HIS KNEE. *JB *NM

Steering › Hydraulic Power Assist System
Filed Apr 19, 2005520 milesCT

WHILE DRIVING ON I-95 AT ABOUT 0630 HOURS EAST BOUND TOWARDS EXIT 53 IN BRANFORD, CT WHEN AND WITHOUT ANY NOISE OR WARNING IT BECAME EXTREMELY DIFFICULT TO STEER THE 2005, JEEP GRAND, CHEROKEE. THIS VEHICLE HAD AT THE TIME OF THE CATASTROPHIC LOSS OF STEERING FLUID, 520 MILES ON THE ODOMETER. DEALER, BRANHAVEN MOTORS , BRANFORD, CT HAS INDICATED THAT THE BELT, HOSE TO THE POWER STEERING UNIT,AND HOOD INSULATION MAT WILL BE REPLACED. POWER STEERING FLUID WAS SPRAYED OVER THE ENTIRE ENGINE COMPARTMENT. NO FIRE ONLY AN ACRID ODOR. QUESTION? WHAT ABOUT THE POWER STEERING UNIT. WAS THE UNIT DAMAGED BY THIS SUDDEN AND COMPLETE LOSS OF POWER STEERING FLUID? WILL THE REPAIR MAKE THE VEHICLE WHOLE OR WILL THIS OCCUR AGAIN?THE OLD PARTS HAVE NOT BEEN REQUESTED SINCE THE WORK WILL NOT BE COMPLETED UNTIL APRIL 22, 2005.*AK

Electrical System › Ignition
Filed Apr 12, 2005FL

SAME AS 101001116 AND 10106060. MY HUSBAND WAS DRIVING ON RTE. 75 AT APROXIMATELY 75 MPH WHEN HIS KNEE BUMPED THE KEY IN THE IGNITION SWITCH AND CAR TURNED OFF. VERY SCARY, FORTUNATELY AROUND 8PM AND NOT AS MUCH TRAFFIC AS USUAL. COULD HAVE BEEN VERY BAD IF TRAFFIC HAD BEEN A BIT DIFFERENT.*AK

Seat Belts › Front
Filed Apr 10, 2005PA

JUST PURCHASED A 2005 JEEP GRAND CHEROKEE. I NOTICED WHEN I TEST DROVE SEVERAL AND ENDED UP ORDERING FROM THE FACTORY THAT THE FRONT SEAT BELTS ARE TOO SHORT. WHILE I CAN GET THE BELT TO BUCKLE, I AM UNABLE TO HAVE MUCH FORWARD MOTION SUCH AS IF I'M REACHING FOR SOMETHING. I AM NOT THAT BIG SO SEAT BELT EXTENDERS SHOULD NOT BE WARRANTED. NEVER HAD THIS PROBLEM IN ANY OTHER VEHICLE, INCLIUDING 2001 GRAND CHEROKEE I TRADED. IF I AM CARRYING A PASSENGER THAT IS LARGER THAN ME, THERE IS BO WAY THAT THEY WILL BE ABLE TO FASTEN THE BELT. OBVIOUSLY, THIS COULD END UP BEING A SAFETY ISSUE.*AK

Air Bags › FrontalCrash
Filed Mar 31, 20054,500 milesCA

CONSUMER'S VEHICLE WAS SITTING AT A INTERSECTION AND WAS REAR ENDED, FORCING IT TO REAR END THE VEHICLE IN FRONT. UPON IMPACT, NO AIR BAGS DEPLOYED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 20, 200512,100 milesNJ

I PURCHASED A 2004 SPECIAL EDITION JEEP GRAND CHEROKEE IN FEB 2003. THIS VEHICLE IS STRICTLY USED FOR PLEASURE AND CURRENTLY HAS LESS THEN 18,000 MILES. I DO NOT LIVE IN THE MOUNTAINS WHERE BRAKES ARE USED EXCESSIVELY. THE BRAKE ROTORS WERE WARPED AT 12,100 MILES. THE DEALERSHIP REFUSED TO WARRANTY AND SAID THERE WAS NOT ISSUE WITH THE BRAKING SYTEM. THEY ARE ONCE AGAIN WARPED WITH NOW LESS THEN 18,000 MILES. I CALLED THE DEALERSHIP WHO BLEW ME OFF AND PLACED A COMPLAINT WITH CHRYSLER WHO IS YET TO RESPOND, HOWEVER I WAS GIVEN A REFERENCE NUMBER, REFERENCE NUMBER: 13282345 I HAD THE ROTORS CUT THE FIRST TIME AND REPLACED WITH A GM PRODUCT THE SECOND TIME. I DID SOME RESEARCH AND KNOW I AM NOT ALONE IN THIS AND ALSO NOTED THAT THE COMPANY ISSUED A NOTICE TO THE DEALERSHIPS IN JUNE OF 04, YET THEY CONTINUE TO DENY ANY PROBLEM.*AK

Seat Belts › Front
Filed Mar 14, 2005WI

I HAVE NOT PURCHASED THE VEHICLE. THE 2005 JEEP GRAND CHEROLEE HAS SIGNIFICANTLY SHORTENED THE FRONT SEAT BELTS, TO THE POINT WHERE A LARGER INDIVIDUAL WOULD BE TOTALLY UNABLE TO BUCKLE THE BELT, EVEN WITH THE SEAT ALL THE WAY BACK. I DO NOT HAVE THIS PROBLEM WITH MY 1999 GRAND CHEROKEE, OR ANY OTHER VEHICLE I HAVE EVER OWNED OR RENTED. THE SIGNIFICANTLY SHORTER SEAT BELT WILL CAUSE PEOPLE NOT TO BUCKLE UP, AND IS A SAFETY HAZARD FOR ANY DRIVER.*AK

Engine and Engine Cooling
Filed Mar 6, 20052,000 milesOH

I HAVE A 2005 GRAND CHEROKEE LAREDO UNDER 3000 MILES. MY ENGINE LIGHT HAS COME ON LESS THAN 10 TIMES ,AND MY CAR HAS STALLED WHEN COME TO STOP LIGHT OR COMPLETE STOP ABOUT 5 TIMES. I HAVE MADE 5 TRIPS TO THE DEALER AND THE FIRST FEW TIMES THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEN THEY DETERMINED IT WAS RELATED TO THE REMOTE START WHICH THEY HAD INSTALLED. I GOT IT BACK AND THEY SAID IT WAS FIXED AND IT STALLED OUT WHEN I PULLED INTO MY DRIVEWAY THAT VERY DAY. ENGINE LIGHT CAME ON AGAIN EXACTLY 1 WEEK LATER. ENGINE LIGHT IS STILL ON NOW. THIS WILL BE MY 7TH TRIP TO THE DEALER FOR THIS PROBLEM. I WOULD ALSO LIKE TO SAY THAT I HAVE ALSO HIT THE KEY IN THE IGNITION TWICE WHICH MADE THE CAR SHUT OFF AND MY CAR HAS ALSO REVVED UP WITH THE BRAKE ON JUST AS THE OTHER COMPLAINTS ON THIS SITE. I AM ALSO ONLY GETTING 12 MILES PER GALLON!*AK

Electrical System
Filed Mar 2, 20052,300 milesTX

WHILE DRIVING ON THE FREEWAY 70 MPH AND WHEN SLOWING DOWN TO TAKE AN EXIT THE VEHICLE SHUT DOWN, THERE WAS NO POWER AT ALL. CONSUMER WAS ABLE TO PULL OVER AND RESTART THE VEHICLE. CONSUMER DROVE THE NEXT DAY TO THE DEALERSHIP AND LEFT THE VEHICLE. DEALER COULD FIND NOTHING WRONG AFTER THREE DAYS. AFTER PICKING THE VEHICLE UP FROM THE DEALER IT SHUT DOWN WHILE AT A STOP LIGHT. CONSUMER TOOK IT BACK TO THE DEALER. NO DEFECTS COULD BE FOUND. CONSUMER WENT ON A TRIP, AND THE VEHICLE STOPPED WHILE MAKING A RIGHT TURN. AGAIN THE DEALER COULD NOT FIND ANY DEFECTS. *AK COMPUTER WAS REPLACED. THERE WAS ALSO REAR SUSPENSION NOISE. SUNROOF IS NOISY. *TT

Service Brakes, Hydraulic › Pedals and LinkagesCrash
Filed Feb 17, 20056,700 milesMI

PROBLEM********WIFE AND MYSELF WERE UNAWARE WE WERE STEPPING ON THE ACCELERATOR AND BRAKE PEDALS AT THE SAME TIME.********** I FIGURED IT OUT TWICE IN TIME TO AVOID WRECK BY STANDING ON BRAKE WITH LEFT FOOT. MY 7 MONTH PREGNANT WIFE WHILE STANDING ON BRAKE WITH AMPLE STOPPING DISTANCE REAR-ENDED ANOTHER VEHICLE. I BELIEVE THERE ARE TWO CONTRIBUTING FACTORS TO DESIGN FLAW IN THIS '05 JEEP GRAND CHEROKEE. ONE IS SAME-LEVEL POSITIONING OF BRAKE AND ACCELERATOR PEDALS AND THE SUPER QUIET "QUIET STEEL" COMPOSITION OF COCKPIT. MADE IT POSSIBLE FOR US TO BE UNAWARE OF ENGINE NOISE WHILE STEPPING ON GAS AND BRAKE AT HE SAME TIME. THE ENGINE PUSHED THE VEHICLE THRU A STOP WHILE STANDING ON THE BRAKE AND WE COULD NOT HEAR THE ENGINE ACCELERATING. IN MY MIND THIS IS A BIG DEAL SAFETY ISSUE. MY WIFE HAD AN ACCIDENT JUST LAST NIGHT WITH MINOR DAMAGE AND WE INTEND TO START DEALING WITH THE RETAILER TONIGHT AFTER WORK. *JB

Engine and Engine Cooling
Filed Feb 7, 2005CA

THE VEHICLE STALLED ON ITS OWN WHILE DRIVING. DRIVER WAS UNABLE TO RESTART VEHICLE. DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

Vehicle Speed Control
Filed Feb 1, 2005PA

THE RPMS INCREASE AND VEHICLE IDLES, CAUSING THE VEHICLE TO ACCELERATE ON ITS OWN. TAKEN TO DEALER FOR CHECKUP, BUT THE CAUSE WAS UNDETERMINED.*AK

Service Brakes, Hydraulic › Power AssistCrash
Filed Jan 29, 20053,000 milesMA

OUR 2005 JEEP GRAND CHEROKEE 5.7L LIMITED HAS NOW ON TWO OCCASIONS WHEN STOPPED AND IN GEAR WITH BRAKE ON , RAPIDLY ACCELERATED. ONCE IN REVERSE, AND ONCE IN FORWARD. THE FIRST TIME WAS ON JAN 14TH WHEN I WAS BEHIND THE WHEEL WAITING FOR MY WIFE TO GET IN AFTER JUST BACKING OUT OF THE GARAGE AND RESTING MY FOOT ON THE BRAKE PEDAL. FORTUNATELY, JUST BEFORE SHE STEPPED INTO THE OPEN DOOR THE CAR ACCELERATED RAPIDLY BACKWARD AT FULL THROTTLE UNTIL I COULD HIT THE BREAKS HARD. THE CAR WENT APPROXIMATELY 40 FEET. AGAIN YESTERDAY AS MY WIFE STOPPED AT THE SIDE OF THE ROAD TO GET OUR MAIL, SHE REALIZED SHE NEEDED TO BACKUP AND GET CLOSER TO THE MAIL BOX. AS SHE PULLED FORWARD-A DISTANCE OF 10 FEED, SHE CAME TO A GRADUAL STOP JUST BEFORE THE MAIL BOX. THE CAR THEN LEAPED FORWARD AT HIGH ACCELERATION SMASHING OFF TWO MAILBOXES MOUNDED ON A 4*4 POST SPLITTING IT IN HALF, THEN WENT APPROXIMATELY 15 FEET BEFORE CRASHING THROUGH A SNOW BANK AND HITTING A LARGE WOODED HEDGE. DAMAGE WAS LIMITED TO LARGE SCRATCH IN THE HOOD, SMALL DENTS ABOVE HEAD LIGHT, DENT ON FRONT QUARTER PANEL , AND SMALL DENT ON RIGHT DOOR. WE HAVE FILED A POLICE REPORT, CONTACTED OUR INSURANCE AGENT, AND CONTACTED CHRYSLER WHO PROMISED TO DO AN INVESTIGATION NEXT WEEK. MY ASSESSMENT IS THE BREAK PEDAL, AND THE GAS PEDAL IS 2.5 INCHES APART, AND WHEN YOU SLOWLY APPLY THE BREAK IT WILL SQUASH TO THE POINT THAT IT IS AT OR BELOW THE GAS PEDAL LEVEL. IF WEARING HEAVY SHOES OR BOOTS THIS CAUSES THE SIDE OF THE SHOE TO HIT

Electrical System › Ignition
Filed Jan 21, 2005DC

CONSUMER FEELS THAT THE IGNITION FUNCTION OF THE 2005 GRAND CHEROKEE CAN BE DANGEROUS.***NO ANSWER REQUIRED***. *MR THE PLACEMENT OF THE IGNITION ON THE 2005 MODEL PUTS IT DIRECTLY IN THE PATH OF THE KNEE OF A 6 FOOT TALL MALE. WITH A BRUSH OF THE KNEE, THE IGNITION CAN BE TURNED OFF WHILE IN GEAR AND MOVING FORWARD ON A HIGHWAY. THE CAR CAN'T BE RE-STARTED UNLESS STOPPED AND SHIFTED IN THE PARK POSITION. THERE SHOULD BE A LOCKING DEVICE ON THE IGNITION THAT PREVENTS SHUT-DOWNS WHILE MOVING IN GEAR. *TT *NM

Electrical System › Ignition
Filed Jan 21, 2005DC

2005 JEEP GRAND CHEROKEE DESIGN FLAW IN THE IGNITION SYSTEM. ***NO ANSWER REQUIRED***. *MR WITH A BRUSH OF THE KNEE OF A 6 FOOT TALL MALE, THE IGNITION CAN BE TURNED OFF WHILE IN GEAR AND MOVING FORWARD ON A HIGHWAY. THE CAR CAN'T BE RE-STARTED UNLESS STOPPED AND WHEN SHIFTED IN THE PARK POSITION. THERE SHOULD BE A LOCKING DEVICE ON THE IGNITION THAT PREVENTS SHUT-DOWN WHILE MOVING IN GEAR. *TT *NM

Power Train
Filed Jan 12, 2005520 milesDC

THE VEHICLE'S SHIFT LEVER BECAME STUCK IN PARK. *NM A NEW MODULE WAS ORDERED AND INSTALLED ALONG WITH THE BROKEN SHIFTER CABLE AND SHIFTER. *SC

Electrical System › Ignition › Switch
Filed Jan 10, 200587 milesMI

BOUGHT A 2005 JEEP GRAND CHEROKEE IN LATE OCTOBER. HAVE HAD NUMEROUS INSTANCES ON ENGINE SHUTTING DOWN WHILE DRIVING, INCLUDING ON A BUSY EXPRESSWAY. NEITHER CHRYSLER NOR THE DEALER WAS ABLE TO CORRECT THE PROBLEM (THE DEALER'S SERVICE DEPARTMENT WAS IN CONTACT WITH CHRYSLER TECHICAL SUPPORT WHEN TRYING TO REPAIR). THEY TRIED A COUPLE OF REPAIRS SUGGESTED BY CHRYSLER THAT DID NOT RESOLVE THE PROBLEM. FINALLY REALIZED I WAS GENTLY BUMPING THE IGNITIION KEY OR ATTACHED KEYS WHEN GOING FROM THE ACCELERATOR TO THE BRAKE AND THE SWITCH WAS MOVING TO "ACCESSORY" FROM "ON" AND KILLING THE ENGINE. THE TWO POSITIONS ARE VERY CLOSE TOGETHER. HAVE TALKED TO TWO PEOPLE AT THE DEALERSHIP WHO HAVE HAD THIS HAPPEN WITH EITHER A JEEP OR PACIFICA. TO ME THIS IS A SERIOUS SAFETY CONCERN THAT COULD GET SOMEONE INJURED OR KILLED IF IN TRAFFIC. I REMOVED ALL OTHER KEYS AND EVEN THE RING FROM THE IGNITION KEY TO TRY TO PREVENT THIS FROM HAPPENING. WITH THIS INFORMATION, THE DEALER HAS AGREED TO REPLACE THE IGNITIION CYLINDER; I ASKED THAT THEY CHECK THE OTHER GRAND CHEROKEES TO SEE IF IT'S A COMMON PROBLEM SEVERAL DAYS AGO, BUT THEY HAVE NOT YET RESPONDED. TO ME AS AN ENGINEER, THERE ARE TWO PROBLEMS: THE IGNITION SWITCH IS VERY LOW ON THE DASHBOARD WHERE THE KEY CAN EASILY BE HIT, AND THE TWO POSITIONS ON THE SWITCH ARE VERY CLOSE TOGETHER, MAKING THIS PROBLEM EASY TO OCCUR. IF THERE IS THE SLIGHTEST WEAKNESS IN THE SPRING IN THE IGNITION, THIS IS EVEN MORE LIKELY.*AK

Visibility › Power Window Devices and Controls
Filed Dec 25, 2004NY

2005 JEEP GRAND CHEROKEE POTENTIALLY DANGEROUS, NO ESCAPE THROUGH WINDOWS IN COLD WEATHER. A LL 4 ELECTRIC WINDOWS WILL NOT OPEN IN COLD WEATHER IF MINIMAL AMOUNT OF WATER HAS SEEPED PASSED OUTSIDE WINDOW SEAL. THIS POSSES AN EXTREMELY DANGEROUS SITUATION IF EVACUATION FROM THE VEHICLE IS NECESSARY AND THE DOORS ARE NOT ACCESSIBLE. THIS HAPPENS TO ME EVERY DAY AND I JUST PURCHASED THE VEHICLE ONE MONTH AGO, AND LIVING IN THE NORTHEAST WHERE THE OUTSIDE TEMPS ARE BELOW FREEZING EVERY DAY. *AK

Power Train › Automatic Transmission
Filed Dec 20, 200410 milesRI

FROM THE FIRST DAY TOOK DELIVER OF 2005 JEEP GRAND CHEROKEE LTD. 5.7 LT HEMI ENGINE, FIRST IN WHEN PRESSING ACCELERATOR IN LOW RPM, THEN WHEN REACHED 80 MPH. ON FLAT FREEWAY (WITH 400 MILES ON THE ODOMETER), ECESSIVE GROAN AND NOISE FROM THE ENGINE. SAME NOISE WAS NOT PRESENT ON IDENTICALLY EQUIPED TEST-DRIVE VEHICLE. APPARENT HIGH FREQUENCY VIBARTION, ESPECIALLY IN LOW CRUISING SPPEDS ON PERFECTLY FLAT PAVEMENT. VIBRATION STRENGTH INCREASING IN HIGHER RPM. HESITANT ENGINE IN LOW RPM AND WHILE ACCELERATING. APPARENT UNDERPOWERED OPERATION, COMPARED TO TEST-DRIVEN VEHICLE. TWO JEEP DEALER SERVICE TECHNICIANS TEST DROVE THE VEHICLE FOR 50 MILES. PROBLEM CONFIRMED BY SERVICE. FIRST ATTEMPT, FAILED TO FIX MALFUNCTION. ADIVSED TO BRING BACK FOR A LONGER STAY. SECOND ATTEMPT - AFTER 50 MILES OF OPERATION - (VEHICLE STAYED IN DEALERHIP SERVICE FOR 4 BUSINESS DAYS) UNSUCCESSFUL ATTEMPT TO FIX AQAIN. VEHICLE ASSESSED AS SAFE TO DRIVE UNTIL DAIMLER CHRYSLER ADVISES ON ANOTHER SOLUTION. CURRENTLY VEHICLE WITH APPROX. 600 MILES. *AK

Exterior Lighting › Turn Signal
Filed Dec 9, 2004VA

LET ME START BY SAYING THAT I DO NOT OWN THIS VEHICLE BUY WAS FOLLOWING ONE LAST EVENING. IT WAS DARK, I WAS TRAVELING EAST ON RT 55 NEAR FRONT ROYAL, VA. A NEW (04 / 05) JEEP CHEROKEE STYLE VEHICLE WAS STOPPED MAKING A LEFT TURN ACROSS TRAFFIC. THE BRAKE LIGHTS WERE PLAINLY VISABLE BUT I COMMENTED TO MYSELF THAT THE DRIVER SHOULD USE TURN SIGNALS WHEN MAKING THIS MANUVER, ESPECIALLY ON THE WELL TRAVELED ROAD. AS I GOT CLOSER TO THE STOPPED VEHICLE, TO MY SURPRISE, THE TURN SIGNALS WERE ON AND WORKING....PROBLEM IS ...FROM 100 FEET BEHIND, THE INTENSITY OF THE BRAKE LIGHTS OVER SHADOWED THE OPERATION OF THE TURN SIGAL AS THEY ARE BOTH RED AND OPERATE ON SEPERATE LIGHT FIXTURES. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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