WE HAVE A SAFETY ISSUE WITH THE ADJUSTABLE GAS PEDAL IN OUR COMPANY CAR A 2005 JEEP. THE PROBLEM IS THAT THE PEDAL ADJUSTMENT HAS NO INDICATOR THAT LETS YOU KNOW THAT THE PEDAL HAS BEEN MOVED BY ANOTHER EMPLOYEE. RECENTLY WE HAD AN EVENT WERE AN EMPLOYEE DROVE THE CAR A LONG DISTANCE AND DID NOT KNOW THAT THE JEEP HAD AN ADJUSTABLE PEDAL. THE EMPLOYEE COMPLAINED THAT HIS FOOT CRAMPED DURING THE 300 MILE TRIP AND HE DID NOT KNOW WHY. HE WAS NOT AWARE OF THE ADJUSTABLE PEDAL FEATURE OF THE JEEP SINCE THERE WAS NO INDICATOR LIGHT OR GAUGE TO LET HIM KNOW THAT THE PEDAL HAD BEEN SET FOR A MUCH SHORTER PERSON. THE EMPLOYEE ALSO COMPLAINED THAT DURING THIS TRIP HE FOUND HIMSELF DRIVING FASTER THAN THE SPEED LIMIT AND HAD TO USE CRUISE CONTROL TO MAINTAIN HIS SPEED...AGAIN HE WAS NOT AWARE THAT THE PEDAL HAD BEEN MOVED CLOSER TO THE DRIVER AND HIS NORMAL POSITION OF HIS FOOT PUSHED THE PEDAL DOWN MORE THEN NORMAL. *NM
2005 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
I HAVE A 2005 JEEP CHEROKEE WITH A V8 ENGINE THAT WAS NOT INCLUDED IN THE RECALL. MY CAR SAT FOR 5 DAYS WHILE I WAS ON VACATION. UPON RETURNING THE BATTERY WAS COMPLETELY DEAD, I HAD THE BATTERY JUMPED AND DROVE HOME FROM AIRPORT. THE BATTERY WAS DEAD AGAIN THE NEXT MORNING, VEHICLE WAS TOWED TO DEALERSHIP. AFTER REPLACING THE BATTERY AND AN OIL CHANGE, THE VEHICLE BEGAN STALLING WHEN STOPPED AT RED LIGHTS OR STOP SIGNS. THE VEHICLE WAS ALSO LUNGING FORWARD WHEN STOPPED. I HAVE HAD THE VEHICLE AT THE DEALERSHIP FOUR TIMES FOR THIS PROBLEM AND HAVE GOTTEN THE SAME RESPONSE "ROAD TESTED- NORMAL CONDITION AT THIS TIME". THE SERVICE REP EVEN CALLED ME TO TELL ME HE DROVE THE VEHICLE AND THOUGHT IT WAS THE TRANSMISSION, THAT THERE IS A HESITATING SHIFT AND A JERKS HARD FORWARD ON ACCELERATION. HOWEVER THEY WERE UNABLE TO FIND ANYTHING WRONG. VEHICLE HAS 9,000 MILES. *JB
2005 GRAND CHEROKEE SHUT OFF, LOCKING IN THIRD GEAR. *TS THE VEHICLE HAS BEEN TAKEN TO THE DEALER ON SEVERAL OCCASION FOR THIS PROBLEM BUT THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM. THE CHECK ENGINE LIGHT ILLUMINATED WHEN DRIVING AND THE TRANSMISSION WOULD NOT SHIFT OUT OF THIRD GEAR. WHEN MAKING A TURN THE TRACTION LIGHT ILLUMINATED AND THE ENGINE STALLED OUT MAINLY ON RIGHT TURNS. *NM
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE SURGED FORWARD WITHOUT WARNING. THE RPMS INCREASED VERY RAPIDLY. UPON INSPECTION THE DEALERSHIP DETERMINED THERE WAS A PROBLEM WITH THE ELECTRICAL SYSTEM AND THE TRANSMISSION. THE DEALER REPLACED MULTIPLE PARTS IN AN ATTEMPT TO REMEDY THE PROBLEM HOWEVER, THE SURGING PROBLEM CONTINUED. *AK
DT*: THE CONTACT STATED WHILE DRIVING OR IN PARK THE VEHICLE WAS TURNED OFF WHEN THE CONTACT'S KNEE TOUCHED THE KEY. EVEN WHEN THE SEAT WAS MOVED FARTHER BACK THE PROBLEM STILL OCCURRED. THE KEY CONTAINS THE REMOTE KEYPAD ON IT, WHICH MAKES THE KEY LARGER AND EASY TO BE HIT. THE IGNITION IS LOCATED ON THE DASHBOARD. THE DEALERSHIP REPLACED THE IGNITION CYLINDER IN AN ATTEMPT TO PREVENT THE PROBLEM FROM OCCURRING WITHOUT SUCCESS. UPDATED 03/22/06
ORANGE PASSENGER AIR BAG LIGHT ON AT ALL TIMES, EVEN WITH PASSENGER SEAT UNOCCUPIED SINCE DAY OF PURCHASE. CUSTOMER WAS TOLD AT DEALERSHIP THAT THIS WAS NORMAL IF SEAT WAS UNOCCUPIED. AFTER A FEW MONTHS, THE ORANGE PASSENGER AIR BAG LIGHT AND THE RED AIR BAG LIGHT ARE ON CONTINUOUSLY, OR THE ILLUMINATIONS ALTERNATE EVERY FEW MINUTES. JEEP CHEROKEE TAKEN TO DEALERSHIP. CUSTOMER WAS TOLD IT WAS A CALIBRATION PROBLEM, AND THAT THE ORANGE LIGHT SHOULD ONLY BE ON IF BETWEEN 1 AND 25 POUNDS OR SO WHERE IN THE SEAT. NO PROBLEMS FOR ONE MONTH (LIGHTS WERE OFF, NO PASSENGERS IN THE VEHICLE). ORANGE AND RED LIGHTS NOW ALTERNATING AGAIN EVERY FEW MINUTES YESTERDAY AND TODAY (MARCH 1&2, 2006). *NM
BRAND NEW 2005 JEEP GRAND CHEROKEE LAREDO, RIGHT FRONT PASSENGER DOOR WAS BEING OPENED, A GUST OF WIND CAUGHT THE DOOR AND HYPER-EXTENDED IT CAUSING IT TO BE MISALINGED. THE NEXT TIME THE DOOR WAS OPENED, THE FRONT LIP OF THE DOOR CAUGHT ON THE REAR OF THE RIGHT FRONT FENDER AND CAUSED A DENT IN THE FENDER APPROXIMATELY 6 INCHES LONG AND 3 INCHES WIDE. TO PROPERLY FIX DAMAGE, RIGHT FRONT FENDER WAS REPLACED AND PAINTED, RIGHT FRONT DOOR WAS REPAIRED AND REPAINTED, HOOD WAS REPAINTED TO BLEND WITH NEW PAINT ON FENDER AND DOOR. TOTAL COST OF REPAIRS WAS APPROXIMATELY $1,300. IMPORTANT TO NOTE, NO OTHER DAMAGE TO ANY OTHER VEHICLES, PROPERTY OR PEOPLE WAS CAUSED BY THIS GUST OF WIND. IT HAPPENED IN A GROCERY STORE PARKING LOT AND THERE WERE LOTS OF OTHER PEOPLE, CARS AND PROPERTY AROUND. NOTHING ELSE WAS DAMAGED AND THE GUST OF WIND SEEMED VERY MINOR. IN 30+ YEARS OF DRIVING I HAVE NEVER EXPERIENCED DAMAGE TO A DOOR DUE TO A WIND GUST NOR HAVE I EVER HEARD FROM ANYONE I KNOW OF RECEIVING DAMAGE TO A DOOR DUE TO A WIND GUST. THIS APPEARS TO ME TO BE A DOOR HINGE DESIGN FLAW. *NM
DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED AND TRANSMISSION FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS RETURNED TO THE DEALER NUMEROUS TIMES, BUT THE DEALER WAS UNABLE TO ACCURATELY REMEDY THE PROBLEM. THERE IS A NHTSA RECALL, # 05V396000 CONCERNING THE AUTOMATIC TRANSMISSION HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. AFTERWARDS, THE TRANSMISSION WOULD NOT SHIFT PROPERLY. THE VEHICLE IS HAVING THE SAME PROBLEMS AS INDICATED IN THE RECALL AGAIN. ALSO, THE DEALER SUGGESTED THE AUTOMATIC CONTROL OF THE SUNROOF ASSEMBLY WHICH FAILED TO WORK PROPERLY WAS RELATED TO THE ONGOING TRANSMISSION PROBLEM AS WELL, BUT NO FURTHER REPAIRS WERE MADE.
2005 GRAND CHEROKEE BRAKE & ACCELERATOR PEDAL ARE AT THE SAME LEVEL. *TS *JB THE CONSUMER STATED ON SEVERAL OCCASIONS WHEN HE APPLIED THE BRAKE TO STOP, HE ALSO APPLIED THE ACCELERATOR PEDAL, WHICH CAUSED THE VEHICLE TO ACCELERATE. HE STATED THE TWO PEDALS ARE ADJUSTABLE, BUT, THEY ARE ADJUSTABLE TOGETHER NOT SEPARATELY. UPDATED 04/08/10.*JB
MY 2005 JEEP GRAND CHEROKEE NEEDED A FLAT CHANGED. THE JACK IN THE CAR WAS NOT ABLE TO JACK THE CAR HIGH ENOUGH TO GET THE FLAT WHEEL DISMOUNTED EASILY NOR COULD THE NEW WHEEL BE MOUNTED FROM THE TRUNK. THE DEALER SENT A SHOP MECHANIC WHO ALSO COULD NOT GET THE JACK HIGH ENOUGH. I HAD TO CALL AAA. I ALSO KNOW OF 3 MORE JEEPS (2-2005 AND 1-2006) WITH THE SAME POTENTIAL PROBLEM. ODDLY, ONE OF THEM, WHICH IS OWNED BY A LADY FRIEND, HAD THE ODDEST PROBLEM. MY BROTHER-IN-LAW WAS DRIVING IT ONE DAY. TURNS OUT THERE WAS A WHEEL SHIMMY GOING ON. HE STOPPED THE VEHICLE ON THE SIDE OF THE HIGHWAY. WHEN HE CALLED ME HE INDICATED 3 LUG BOLTS WERE MISSING WHICH WE BOTH THOUGHT STRANGE. HE SUBSEQUENTLY COAXED THE CAR VERY SLOWLY HOME. THE DEALER CHARGED THE LADY FOR THE REPAIR AND REMOUNTING OF A NEW TIRE. I SUSPECT THAT SHE HAD A FLAT, GOT SOME HELP AND BECAUSE THE NEW WHEEL WAS NOT MOUNTED IN A TRUE FASHION BECAUSE THE CAR COULD NOT BE RAISED HIGH ENOUGH, SHE JUST HAD TO MAKE DO. THAT WAS DANGEROUS FOR THE LADY. AS IT TURNS OUT, MY WIFE ALSO HAS ONE OF THE JEEPS I MENTIONED, AND I HAVE INSTRUCTED HER TO JUST CALL AAA WHEN AND IF SHE GETS A FLAT, SO THE TIRE CAN BE DISMOUNTED AND REMOUNTED WITH THE NEW ONE SAFELY. ALL OUR CARS HAVE 17" WHEELS. THE JACK NEEDS TO GO UP AT LEAST 2-3 INCHES MORE TO ALL FOR PROPER MOUNTING OR ELSE THE WOBBLE WILL RESULT AND HENCE , ULTIMATELY THE BOLTS WILL BREAK OFF GIVEN THE STRESS. I MENTIONED IT TO MY DEALER ONCE I HAD AAA REPAIR MY CAR AND ASKED THE DEALE
DT*: THE CONTACT STATED THE REAR HEAD REST DID NOT PULL DOWN TO ALLOW A CHILD SEAT TO BE SECURED IN THE SEAT SAFELY. BECAUSE OF THE HEAD REST THE CHILD SEAT WAS PUSHED FORWARD. THE DEALERSHIP AND MANUFACTURER DETERMINED THE HEAD REST IS DESIGNED IN THAT MANOR AND IT IS A PROBLEM IN THAT TYPE OF VEHICLES.
WHEN IGNITION KEY IS IN PLACE WITH THE 2005 GRAND CHEROKEE LAREDO RUNNING, IT IS POSSIBLE TO BUMP THE LOWER EDGE OF THE KEY WITH THE DRIVER'S KNEE. *TS ***NO ANSWER REQUIRED*** THE CONSUMER STATED THE REMEDY WOULD BE TO RAISE THE IGNITION SWITCH OR MAKE THE KEY SMALLER. *JB
DT*: THE CONTACT STATED AFTER PURCHASING A NEW VEHICLE HE DISCOVERED THAT THE SEAT BELT STRAPS DID NOT HAVE ADEQUATE LENGTH TO LOCK INTO THE BUCKLE ASSEMBLY FOR LARGE OCCUPANTS. THE DEALERSHIP PROVIDED FREE SEAT BELT EXTENDERS. UPDATED 3/9/2006 - *NM
VEHICLE EXPERIENCES A SHUDDERING, HESITATION OR BUCKING MOTION WHEN DRIVING AROUND TOWN 20-30 MPH AND ALSO ON THE HIGHWAY. TAKEN TO BLEVINS BROTHERS IN OGDENSBURG, NY AND HAD E13 RECALL COMPLETED. PROBLEM CONTINUED. E-MAILED CHRYSLER CUSTOMER RELATIONS ABOUT PROBLEM AND TOLD THE INFO I WAS REQUESTING WAS "EITHER PROPRIETARY OR UNAVAILABLE". ALSO MADE A PHONE CALL TO CHRYSLER CUSTOMER RELATIONS AND HAD THEM NOTE ADDITIONAL COMPLAINT REGARDING PROBLEM. BLEVINS BROTHERS SERVICE MANAGER ARRANGED FOR VEHICLE TO BE TAKEN BY A TECHNICIAN TO A DAIMLER CHRYSLER SCHOOL FOR EVALUATION BY COURSE INSTRUCTOR. HE AGREED THERE WAS A PROBLEM AND SUGGESTED REPLACEMENT OF TORQUE CONVERTER AS WATER MAY HAVE DAMAGED UNIT PRIOR TO E13 RECALL COMPLETION. TORQUE CONVERTER WAS REPLACED. PROBLEM CONTINUED AND BECAME WORSE DUE TO FALL AND WINTER TEMPERATURE DROP. WAS ADVISED BY BLEVINS BROTHERS TO CALL CHRYSLER CUSTOMER RELATIONS AND HAVE THEM OPEN A CLAIM ON THE VEHICLE. CHRYSLER REFUSED TO OPEN CAIR CLAIM AND TOLD ME I SHOULD CONTACT DEALER. THEY ALSO TOLD ME THERE WAS A BOOKLET IN THE GLOVE COMPARTMENT I SHOULD READ. THE BOOKLET REFERRED TO PROVIDED INFO ABOUT STATE LEMON LAWS. DEALER SAID CHRYSLER HAS TOLD THEM THIS IS A CHARACTERISTIC OF THE VEHICLE AND THERE IS NO FIX FOR IT NOR IS ANY PLANNED. A CHRYLSER ENGINEER (GARY VLECK) SAYS THEY HAVEN'T HAD ANY OTHER COMPLAINTS. HE REFUSED TO COME TO THE DEALERSHIP TO DRIVE THE VEHICLE. I FEEL THIS A FLAW IN THE MDS (MULTI-DISPLACEMENT SYSTEM) THAT REGULA
THE AUTOMATIC TRANSMISSION OF MY 2005 JEEP GRAND CHEROKEE ,BEGAN ACTING UNUSUAL IN MID NOVEMBER 2005. THE TRANSMISSION WOULD CLUNK WHEN PUT INTO DRIVE , THE VEHICLE SEEMED TO HESITATE BEFORE MOVING, ALSO ON 2 OCCASIONS THE VEHICLE WOULD DOWN SHIFT TO FIRST GEAR AND THEN BACK TO DRIVE ON ITS OWN WHILE IN MOTION. ON DECEMBER 18, 2005 I TOLD THE JEEP DEALER SERVICE MANGER OF THE PROBLEM WHEN I TOOK THE VEHICLE IN , I HAD RECEIVED FROM DAIMLER-CHRYSLER A RECALL NOTICE CONCERNING THE TRANSMISSION , AS FAR AS I KNOW THE DEALERSHIP PERFORMED THE RECALL REPAIR. THE VEHICLE SEEMED FINE UNTIL DECEMBER 30, 2005 WHEN WHILE TRAVELING ON THE EXPRESSWAY AT 55 MILES PER HOUR WITH THE CRUISE CONTROL ENGAGED THE VEHICLE AGAIN DOWNSHIFTED TO FIRST GEAR MOMENTARILY , ALL THE WARNING LIGHTS CAME ON THEN SHIFTED BACK TO DRIVE THE ENGINE REVVED UP AND SPEED UP UNEXPECTEDLY . I THEN LOST CONTROL OF THE VEHICLE SPINNING OUT AND HITTING THE CONCRETE DIVIDER WALL OF THE EXPRESSWAY. THE VEHICLE SUSTAINED OVER $10,000 IN DAMAGE, LUCKILY THERE WERE NO INJURIES TO ME OR MY PASSENGER. I HAVE NOTIFIED CHRYSLER AND MY INSURANCE COMPANY OF PROBLEM, AT THIS POINT I HAVE NOT AUTHORIZED ANY COLLISION REPAIRS TO THIS VEHICLE. CHRYSLER SAID THEY WOULD INSPECT THE VEHICLE, I AWAIT TO SEE WHAT THEY WILL DO. I DON'T INTEND TO REPAIR OR DRIVE THIS VEHICLE AGAIN OR ANY JEEP CHEROKEE ,FOR THAT MATTER AS TO ITS UNSAFE TRANSMISSION . *NM
DT*: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 05V396000 REGARDING THE AUTOMATIC TRANSMISSION. THE RECALL WAS PERFORMED ON THE VEHICLE, BUT AFTERWARDS IT CONTINUED TO SHUDDER WHILE DRIVING. ALTHOUGH THE REPAIRS WERE PERFORMED ACCORDINGLY THE VEHICLE HAD A STRONG SHUDDER THAT COULD PHYSICALLY BE FELT BY THE CONTACT AS WELL AS A LOUD CHATTER FROM THE TRANSMISSION. WHILE SHIFTING FROM PARK TO REVERSE THERE WAS A LOUD CLANKING NOISE. ASIDE FROM THE PROBLEM WITH THE AUTOMATIC TRANSMISSION THE ELECTRICAL SYSTEM DISPLAYED SOME ABNORMALITIES. WHILE DRIVING THE DASHBOARD PANEL LIGHTS ILLUMINATED AND ALL OF THE GAUGES, SUCH AS THE FUEL AND SPEEDOMETER FAILED TO REGISTER. THE DEFROSTER WHICH WAS IN USE AT THAT TIME STOPPED WORKING. THIS PROBLEM LASTED ONLY A MATTER OF SECONDS BUT RETURNED TO NORMAL WHEN THE CHECK ENGINE LIGHT ILLUMINATED. THIS OCCURRED 5 OR 6 TIMES IN A 5 MILE RADIUS AND ABRUPTLY STOPPED WITH NO FURTHER INCIDENT. WHEN THE CONTACT RETURNED THE VEHICLE TO THE DEALER FOR THE AUTOMATIC TRANSMISSION, THE ELECTRICAL SYSTEM PROBLEM WAS REPORTED TO THE SERVICE DEPARTMENT. THE CONTACT LEFT THE VEHICLE AT THE DEALER FOR INSPECTION. HOWEVER, THE SERVICE DEPARTMENT HAS BEEN UNABLE TO DUPLICATE THE PROBLEM. *AK
NEW 2005 JEEP GRAND CHEROKEE HAS BEEN IN/OUT OF DEALERSHIP 5 TIMES FOR LEAKS IN FRONT A-PILLARS. HAS BEEN IN SHOP 2X FOR THE TRANSMISSION RECALL, AND A MISTAKE THEY MADE COMPLETING THE SERVICES. CAR IS GOING INTO SHOP AGAIN BECAUSE THE AUTO SENSOR ON THE REAR-VIEW MIRROR IS MALFUNCTIONING. WE FILED LEMON LAW WITH DAIMLER, AND ARE AWAITING A RESPONSE. FILING COMPLAINT WITH THE STATE OF OREGON ON THE DEALERSHIP DUE TO CUSTOMER SERVICE ISSUES. *JB
3.7 L JEEP GRAND CHEROKEE LAREDO WITH 9,000 MILES. FIRST MAJOR TRIP WE HAVE (ABOUT 500 MILES AWAY FROM HOME), OUR VEHICLE STALLED. THERE WAS FIRE UNDER THE HOOD, IT'S GOOD THAT THE SUV STALLED IN FRONT OF THE SERVICE CENTER OR THERE COULD BE AN EXPLOSION. WE JUST PURCHASED THIS VEHICLE IN LESS THAN 6 MOS. THE SERVICE CENTER TOLD US THAT IT WILL TAKE ABOUT 2 WEEKS TILL WE COULD GET OUR JEEP BACK AND IT'S ALREADY 17 DAYS; I MADE A FOLLOW-UP AND WAS TOLD THAT THEY HAVEN'T RECEIVED THE TRANSMISSION THAT THEY'VE ORDERED. THE SERVICE CENTER HAVE US RENT A CAR. CALLED CHRYSLER AND WE WERE TOLD THAT THERE IS ONLY SAFETY CONCERN AND OUR VIN NUMBER IS NOT INCLUDED IN THE RECALL. HOW IS THAT POSSIBLE WHEN IN ONE WEB PAGE, WE SAW 18 SIMILAR TRANSMISSION COMPLAINTS ON THE SAME VEHICLE? CHRYSLER WON'T COVER OUR CAR RENTALS AND MOTEL. *JB
GRAND CHEROKEE SHUT OFF BY ITSELF (LOST POWER STEERING AND BRAKES). CAR STARTED RIGHT BACK UP. THIS HAPPENED ON A MAJOR HIGHWAY AROUND A SHARP CURVE AND COULD HAVE RESULTED IN A CAR ACCIDENT WITH INJURIES OR EVEN DEATH. BROUGHT THE CAR TO A DEALER AND THEY SAID THEY COULD NOT REPLICATE THE PROBLEM AND SOMETIMES THE INTERNAL COMPUTER NEEDS TO BE REBOOTED. I BOUGHT THE CAR BECAUSE OF ALL THE SAFETY FEATURES. I WILL PROBABLY TRADE THIS CAR IN. IT'S NOT WORTH MY WELL-BEING. *NM
DT: THE CONTACT STATED ON THREE SEPARATE OCCASIONS THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS PRESSED. TO STOP THE VEHICLE HE PUT IT IN NEUTRAL, WAITED FOR THE RPMS TO COME BACK DOWN. HE TOOK THE VEHICLE TO THE DEALERSHIP EACH TIME, AND THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. THEREFORE, THE CONTACT SOLD THE VEHICLE BACK TO THE DEALERSHIP. *AK THE CONSUMER STATED HE WAS INJURED. UPDATED 01/11/06. *JB
THIS IS A SAFETY ISSUE REGARDING THE RECENT RECALL OF THE 2005 JEEP WITH TRANSMISSION PROBLEMS. BECAUSE OF THE TRANSMISSION PROBLEMS OUR JEEP STOPPED DEAD WHILE WE WERE GOING 65 MILES AN HOUR ON THE NEW JERSEY TURNPIKE. LUCKILY WE WERE NOT KILLED. WE HAD IT TOWED OVER 100 MILES TO OUR DEALER ON LONG ISLAND (EAST HILLS CHRYSLER JEEP) TO HAVE IT FIXED. THEY SWORE THEY FIXED IT A FEW DAYS LATER, ONLY FOR THIS TO HAPPEN TO US AGAIN A MONTH LATER. WE TOWED IT AGAIN TO OUR JEEP DEALER AND SHORTLY AFTER WE WERE TOLD, THIS TIME IT WAS REALLY FIXED. FOR THE THIRD TIME, A MONTH LATER, IT HAPPENED AGAIN. AFTER AVOIDING BEING KILLED 3 TIMES, WE DO NOT TRUST THEY KNOW HOW TO FIX THIS RECALL. IT IS A LEASED JEEP AND ALL WE WANT IS TO BE LET OUT OF THE LEASE AND THEY REFUSE. THEY SWEAR NOW IT IS REALLY FIXED. DID THEY LIE THE OTHER 2 TIMES? I AM AFRAID TO DRIVE THIS CAR OR LET ANYONE I LOVE IN THE CAR, AS WELL AS POSSIBLY ENDANGER ANYONE DRIVING NEAR US. I THINK THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED FOR THE REST OF THE RECALLED JEEPS, BUT FOR US, WE JUST WANT A DIFFERENT CAR. THIS DEALER'S SERVICE DEPARTMENT OBVIOUSLY DOESN'T KNOW HOW TO FIX IT AND THIS SHOULD BE INVESTIGATED. ALSO, WE CONTACTED DAIMLER CHRYSLER''S CUSTOMER SERVICE DEPARTMENT NUMEROUS TIMES. WE WERE LISTENED TO SYMPATHETICALLY BUT NOTHING WAS EVER DONE ABOUT IT. UPDATE: I DECIDED TO WAIT TO SEE IF OUR JEEP DEALERSHIP WOULD DO THE RIGHT THING BEFORE I SENT THIS IN, BUT THEY REFUSED AND MADE US PICK IT UP AFT
MY VEHICLE JUST STALLED WHILE DRIVING - NO REASON FOR STALLING. POWER WINDOWS, LOCKS, AND NAVIGATION STILL WORKED FINE. CAR RESTARTED ONCE I TURNED THE KEY...*JB
DT: CONTACT STATED VEHICLE WAS TOWED TO THE DEALERSHIP ON NOVEMBER 12, 2005 FOR NHTSA RECALL CAMPAIGN 05V396000 CONCERNING THE AUTOMATIC TRANSMISSION. HE CONTACTED THE SERVICE DEPARTMENT NUMEROUS TIMES, AND T STATED IT COULD TAKE ANOTHER THREE WEEKS TO REPAIR. HE CONTACTED THE MANUFACTURER, AND THEY PROMISED TO LOOK INTO THE MATTER AND CALL HIM BACK. *AK
DT: THE CONTACT STATED THE SEAT BELTS WERE SHORT. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP SEVERAL TIMES. THE SEAT BELTS WERE REPLACED. HOWEVER, THERE WAS NO IMPROVEMENT. THE DEALERSHIP ORDERED FOUR INCH EXTENDER. THE CONTACT FELT THIS WAS A SAFETY RELATED DEFECT. *AK THE CONSUMER HAS SINCE SPOKEN WITH THE CHRYSLER GROUP AND LONGER SEAT BELTS WERE SENT TO THE DEALER AND THEY HAVE BEEN INSTALLED. UPDATED 01/19/06. *JB
2005 JEEP GRAND CHEROKEE DOES NOT ALLOW FOR PROPER & SAFE CHILD SEAT INSTALLATION!! THE BACK SEAT HEAD REST TILT FORWARD IMPEDING THE ABILITY FOR CAR SEATS TO LAY FLUSH AGAINST SEAT. REMOVAL OF HEAD REST (WHICH WAS THE ONLY OPTION FROM JEEP) LEAVE 2 LARGE METAL BARS THAT CHILDREN CAN RECEIVE SERIOUS INJURY FROM IN JUST ENTERING THEIR SEATS ON THEIR OWN! THERE IS NO SAFE OPTION FOR CHILD CAR SEAT/BOOSTERS. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED! THIS WAS ALSO NOT MENTIONED TO US UNTIL WE BROUGHT IT TO THE ATTENTION OF THE JEEP DEALERSHIP IN WHICH THEIR REPLY WAS THEY WERE AWARE OF THE ISSUE AND NOTHING COULD BE DONE. *JB
REPEATED ACCIDENT'S OF MY VEHICLE GOING FROM IDLE (1000 RPM) TO 1500-2000 RPM WHILE VEHICLE STOPPED AND IN GEAR. REQUIRES SIGNIFICANT EFFORT TO PREVENT VEHICLE FROM SURGING AHEAD. HAS OCCURRED WHEN VEHICLE IS ENTERING STREET FROM DRIVEWAY, AT A PEDESTRIAN CROSSWALK AND AT A TRAFFIC LIGHT. LOCAL DEALER PLACED MONITOR IN CAR AND IT RECORDED FOUR INSTANCES IN A MONTH. DAMILER-CHRYSLER ENGINEERING CLAIMS NO VEHICLE PROBLEM, DRIVER IS SUPPOSEDLY STEPPING ON BOTH ACCELERATOR AND BRAKE. THIS IS NOT CORRECT, BOTH DRIVER IN OUR FAMILY HAVE EXPERIENCED PROBLEM. CAR IS UNSAFE. *JB
CONSUMER COMPLAINT REGARDING RECALL ON TRANSMISSION FILL TUBE OIL SEAL. *TS THE CONSUMER RECEIVED RECALL 05V-460000 AND CONTACTED THE DEALER ON NOV. 15 TO MAKE AN APPOINTMENT TO HAVE IT REPAIRED. THE CONSUMER WAS DISAPPOINTED TO LEARN THAT THE NEXT AVAILABLE APPOINTMENT WASN'T UNTIL DEC 23. THE CONSUMER IS CONCERNED ABOUT THE POTENTIAL OF A FIRE BEFORE THE VEHICLE IS REPAIRED. *NM
I CONTINUE TO HAVE AN ON-GOING PROBLEM WITH THE TRANSMISSION OF MY 2005 JEEP GRAND CHEROKEE 3.7L VEHICLE. IT HAS BEEN IN THE SHOP FOR (4) FOUR SERVICE INSPECTIONS DUE TO A RECURRING TRANSMISSION PROBLEM. THE TRANSMISSION WILL "SHUDDER", "MISS", "JUMP" USUALLY BETWEEN 3RD, 4TH, AND/OR 5TH GEARS BETWEEN SPEEDS OF 30MPH - 40MPH. THE VEHICLE RECEIVED (2) TWO "COMPUTER DOWNLOADS" TO TRY TO CORRECT THE PROBLEM, BUT IT WAS UNSUCCESSFUL. THE THIRD SERVICE TRIP RESULTED IN NO REPAIR BEING MADE, DUE TO THE SERVICE DEPARTMENT BEING UNABLE TO FIND THE TYPE OF PROBLEM THAT EXISTED. THE FOURTH TRIP CONSISTED OF THE "TRANSMISSION RECALL" SERVICE BEING PERFORMED, AGAIN WITH NO CHANGE IN THE PERFORMANCE OF THE VEHICLE. WHILE I CONTINUE TO HAVE THE SAME PROBLEM, I AM "AT A LOSS" AS TO HOW TO HAVE THE VEHICLE REPAIRED. *NM
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V396000 CONCERNING AUTOMATIC TRANSMISSION. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. HE SPOKE TO THE MANUFACTURER, WHO HAS CONFIRMED THE PARTS WERE NOT AVAILABLE. *AK
2005 JEEP GRAND CHEROKEE LAREDO DEATH TRAP. 1) ENGINE SHUT OFF ON DRIVEWAY 2) CHECK ENGINE LIGHT ON AND OFF IN 3 ENGINE CYCLES 3) 70 MPH ON FREEWAY. INSTRUMENT PANEL DIMMED, GAUGES WENT TO ZERO AND THE ENGINE SHUT OFF. VEERED TO RIGHT AND APPLIED LIGHT BRAKE PRESSURE RESULTING IN A BRAKE LOCKUP AND FREEWAY SPIN. CAR CAME TO HALT FACING ONCOMING TRAFFIC. VEHICLE WOULD NOT RESTART. PLACED IN NEUTRAL AND PUSHED OFF FREEWAY. APPROXIMATELY FIVE MINUTES LATER TURNED IGNITION SWITCH AND VEHICLE TURNED ON 1ST SERVICE TRUE CAUSE OF CHECK ENGINE LIGHT REPORTED UNKNOWN. TRUE CAUSE OF DRIVEWAY STALL UNKNOWN. TWO CODES STORED IN MEMORY 01411 FUEL RATIONAL, P2302 IGNITION CIRCUIT. VEHICLE TEST DRIVEN 200 MILES WITH STARSCAN. TRUE CAUSE OF INCIDENT 3 REPORTED AS UNKNOWN TRUE CAUSE OF STORED CODES REPORTED UNKNOWN. CAR WAS RELEASED WITH UNDIAGNOSED PROBLEM 2ND SERVICE CIRCUITRY WAS TESTED AND ALL VALUES APPEARED TO BE WITHIN SERVICE MANUAL SPECS NO REPAIRS WERE MADE AND PROBLEM UNDIAGNOSED DAIMLER CHRYSLER RECOMMENDED CO-PILOT RECORDING DEVICE INSTALLATION RELUCTANTLY WERE FORCED TO BECOME UNPAID CRASH TEST DUMMIES FOR A COMPANY WHO CLEARLY DIDN'T HAVE OUR SAFETY OR WELL BEING IN MIND 4) SPEED 70 MPH ON FREEWAY INSTRUMENT PANEL DIMMED, GAUGES WENT TO ZERO AND THE ENGINE SHUT OFF AS INSTRUCTED, THE BUTTON WAS PRESSED ON THE DEALER-INSTALLED CO-PILOT. WHEN CAR VELOCITY DECREASED APPLICATION OF BRAKES BROUGHT CAR TO HALT ON SIDE OF ROAD 3RD SERVICE UPON DIAGNOSTICS DEALERSHIP FOUND MULTIPLE COD
DT: THE CONTACT COMPLAINED ABOUT TRANSMISSION PROBLEMS ON THREE OCCASIONS. THE FIRST TIME THE VEHICLE STALLED IN TRAFFIC, AND WAS TOWED TO THE LOCAL DEALER FOR REPAIRS. THE SECOND TIME THE VEHICLE STALLED, AND WAS RETURNED TO THE DEALER FOR REPAIRS. THE THIRD TIME THE VEHICLE STALLED ,AND WAS AGAIN RETURNED TO THE DEALER FOR REPAIRS. THE VEHICLE HAS BEEN REPAIRED, BUT THE CONTACT HAS NOT PICKED UP THE VEHICLE BECAUSE HE WAS CONCERNED BOUT THIS REPAIR. LIKE ALL THE OTHER REPAIRS IT WAS ONLY TEMPORARY. PRIOR TO THE THIRD INCIDENT THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN 05V396000 CONCERNING THE AUTOMATIC TRANSMISSION.*AK
I HAVE A TRANSMISSION LEAKE. CHRYSLER RECALL IS E 13. I COULD NOT GET A DEALSHIP TO TAKE THE VEHICLE IN ON FRIDAY. CALLED CHRYSLER, THEY WERE NOT REALLY ANY HELP, THE DID PROVIDE ME THE NAME OF A DODGE DEALERSHIP IN THE AREA. THEY TOOK THE CAR FRIDAY 11/18/05, SAID THEY FIXED THE RECALL. THE LEAK IS WORSE THAT BEFORE. JUST LIKE BEFORE I HAVE TRANSMISSION FLUID SPRAYING ON THE EXHAUST. THIS PER CHRYSLER'S RECALL LETTER IS A FIRE HAZARD. FURTHER THE RECALL WE RECIEVED YESTERDAY INDICATES THAT THE TRANSMISSION SHOULD HAVE BEEN FLUSHED AND/OR THE TROQUE CONVERTER REPALCED. NEITHER OF THESE THINGS WERE DONE. I HAVE THE CAR BACK AND CAN NOT GET A RETURN CALL FROM THE DEALESHIP TO GET THE CAR BACK INTO THE SHOP. *NM
DT: THE CONTACT STATES THERE IS NHTSA RECALL 05V396000 CONCERNING THE AUTOMATIC TRANSMISSION. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. HE SPOKE TO THE MANUFACTURER, WHO CONFIRMED THE PARTS ARE NOT AVAILABLE AT THIS TIME. *AK UPDATED 12/07/05. *JB
RECEIVED A RECALL NOTICE TO REPLACE THE TRANSMISSION FILL TUBE OIL SEAL OVER TWO WEEKS AGO AND CANNOT GET THE DEALERSHIP TO REPLACE IT. THE LETTER STATES THAT IT IS URGENT THAT THIS BE REPLACED OR THERE COULD BE A FIRE UNDER THE HOOD OF MY CAR. THE DEALERSHIP KEEPS TELLING ME THAT THEY DO NOT HAVE THE PART TO REPLACE IT. WHY DO THEY NOT HAVE THE PART TO REPLACE THIS DEFECTIVE PART? I NEED SOME HELP. *JB
IN REFERENCE TO 05V396000: EVERYTHING STATED IN THE RECALL APPLIES TO MY VEHICLE ALSO EVEN THOUGH I HAVE A HEMI AND ITS ASSOCIATED TRANSMISSION. CHRYSLER CUSTOMER SERVICE HAS NEGLECTED TO ASSIST ME IN ASSESSING THE IMPLICATIONS OF FOUR MONTHS OF SHUDDER EFFECT ON THE TRANSMISSION, ENGINE AND FRAME OF THE VEHICLE. CUSTOMER SERVICE CONTINUALLY HANGS UP ON ME WHILE I AM EXPLAINING THE SITUATION. AFTER FOUR MONTHS OF DEALING WITH THE SHUDDER I FINALLY WAS ABLE TO CONVINCE THE DEALERS SERVICE DEPARTMENT THAT I HAD A SERIOUS PROBLEM WHILE DRIVING. THEY REPLACED THE TORQUE CONVERTER. I HAVE A FULLY LOADED 2005 JEEP GRAND CHEROKEE LIMITED. *JB
I NOTICED BIRD DROPPINGS ON HOOD. WASHED CAR AS SOON AS POSSIBLE. BIRD DROPPINGS HAD EATEN THROUGH CLEAR COAT AND PAINT RIGHT DOWN TO BARE METAL. CALLED DEALER WHERE PURCHASED, THEY TOLD ME TO CONTACT CHRYSLER. I E-MAILED CHRYSLER AND WAS TOLD THAT IT WASN'T COVERED UNDER WARRANTY. RECENTLY HAD REPAIRED AT OWNER'S EXPENSE. *JB
TOOK JEEP IN BEFORE RECALL FOR TRANSMISSION THEY REPLACED TORQUE CONVERTER AND STILL HAVE THE PROBLEM AND STILL AFTER 3 TIMES NOT FIXED YET NOW IS SMELLING HOT TACH OUT WHEN STOPPED AND WHEN GOING DOWN HIGHWAY BUT DOES NOT INCREASE IN SPEED. *JB
I AM WRITING TO CORRECT THE DETAILS OF MY COMPLAINT POSTED ON YOUR WEB SITE. I SPOKE WITH SOMEONE ON THE PHONE YESTERDAY AND THE ENTRY POSTED IS INACCURATE. MY HUSBAND WAS DRIVING MY 3 MONTH OLD 2005 JEEP GRAND CHEROKEE ON OCTOBER 24TH (NOT THE 17TH) WHEN THE ENGINE STALLED WITHOUT WARNING. HE WAS DRIVING IN THE LEFT LANE OF A BUSY HIGHWAY DURING RUSH HOUR IN THE RAIN. HE WAS ABLE TO RESTART THE VEHICLE AFTER REACHING THE SHOULDER OF THE ROAD. HE THEN STOPPED AT A SERVICE STATION BUT THEY COULD NOT DIAGNOSE THE PROBLEM. I CALLED THE SERVICE DEPARTMENT AT THE DEALERSHIP AND WAS TOLD TO TELL MY HUSBAND TO DRIVE WITH THE DEFROST ON TO KEEP THE ENGINE IDLE UP. I THEN MADE A SERVICE APPOINTMENT AND ASKED TO HAVE THE OIL CHANGED AT THE SAME TIME. THEY KEPT THE TRUCK OVERNIGHT AND SAID THAT THE DIAGNOSTIC TESTS DID NOT REVEAL ANY PROBLEM AND THEY WERE UNABLE TO DUPLICATE THE INCIDENT. I WAS ALSO TOLD THAT THEY DISCOVERED A "MILKY" SUBSTANCE WHEN CHANGING THE OIL AND PUT IN A NEW FILTER. THEY DID NOT SAY THAT THIS WAS THE PROBLEM. THEY TOLD ME THAT IF IT HAPPENED AGAIN, I SHOULD BRING IT BACK. MY ISSUE IS THAT WAITING FOR A VEHICLE TO STALL AT HIGH SPEED ON A BUSY HIGHWAY IS A REAL SAFETY CONCERN. MY HUSBAND AND I ARE RELUCTANT TO DRIVE THE VEHICLE AND ACTUALLY RENTED A CAR TO VISIT OUR SON WHO IS ALMOST 250 MILES AWAY AT COLLEGE. I HOPE YOU WILL CORRECT THE ENTRY AS IT IS IMPORTANT FOR OTHER OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM TO HAVE THE ACTUAL FACTS.*JB
DT: THE CONTACT'S HUSBAND WAS DRIVING AND THE VEHICLE STALLED WITHOUT ANY WARNING. THE SERVICE DEALER COULD NOT FIND THE CAUSE OF THE PROBLEM WHEN PERFORMING THE DIAGNOSTIC TEST, AND THEY COULD NOT DUPLICATE THE PROBLEM. THE SERVICE DEALER SAID THERE WAS A MILKY SUBSTANCE MIXED WITH THE OIL. THIS COULD HAVE CAUSED THE PROBLEM. THEREFORE, THEY CHANGED THE OIL AND FILTER. THE CONTACT BELIEVED THIS MAY HAVE BEEN AN ELECTRICAL PROBLEM. *AK
ON SEPTEMBER 29, 2005 AT APPROXIMATELY 8:20AM I WAS COMING OFF OF A HIGHWAY EXIT RAMP, WHEN I CAME TO A COMPLETE STOP. SHORTLY AFTER COMING TO THAT STOP, I NOTICED THAT MY ENGINE BEGAN TO ACCELERATE (REV) AND THAT THE RPM'S ON THE SPEEDOMETER WAS ON ITS WAY DOWN FROM ABOUT 5-6K. BEFORE I HAD A CHANCE TO LOOK BACK UP AT THE ROAD, MY VEHICLE LUNGED FORWARD AND STRUCK THE VEHICLE IN FRONT OF ME, CAUSING EXTENSIVE DAMAGE TO THE VEHICLE IN FRONT OF ME AS WELL AS MIND. THE IMPACT OF THE COLLISION WAS SO POWERFUL THAT THE VEHICLE THAT I STRUCK WAS PUSHED INTO A SECOND VEHICLE, DIRECTLY IN FRONT OF THE VEHICLE I STRUCK. IMMEDIATELY AFTER THE COLLISION MY VEHICLE'S ENGINE CONTINUED TO ACCELERATE (REV), MAKING ME SHIFT THE VEHICLE FROM DRIVE TO NEUTRAL. ONCE THE VEHICLE WAS IN NEUTRAL, MY VEHICLE STALLED OUT AND WAS COMPLETELY DISABLED. ONCE I RESTARTED MY VEHICLE, I NOTICED THAT MY VEHICLE'S CHECK ENGINE,THROTTLE IGNITION AND ESP (ELECTRONIC STABILITY PROGRAM) LIGHT/INDICATOR WERE ON. I MOVED MY VEHICLE FROM THE SCENE OF THE ACCIDENT TO A PARKING LOT, ABOUT A MILE DOWN THE STREET AND AWAITED A TOW TRUCK, ALL THE WHILE WITH MY VEHICLE HESITATING TO ACCELERATE. THIS IS WAS THE THIRD TIME THIS HAS HAPPENED. THE FIRST TIME WAS ON 08/17/05, WHEN I CAME TO A COMPLETE STOP AT A HIGHWAY OFF RAMP, MY VEHICLE LUNGED FORWARD AND THEN STALLED OUT. ONCE ABLE TO TURN ON THE VEHICLE, ALL THE ABOVE INDICATOR LIGHTS CAME ON. I BROUGHT IT TO THE DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG, "WE WE
2005 JEEP LAREDO EXHIBITS APPARENT ENGINE SKIPPING, THRASHING, ETC WHEN TRAVELING AT APPROX 1200-1500 RPM UP A GRADE (ENGINE UNDER LIGHT LOAD). DEALER AND MANUFACTURER SAY THAT THIS IS A PERFORMANCE CHARACTERISTIC OF THE VEHICLE. SERVICE MANAGER OF MCKINNEY DODGE IN EASLEY SC (TONY) SAYS THAT "EVERY ONE OF THEM DO THIS, NEW OR WITH A FEW MILES - WORSE AFTER A FEW MILES". SERVICE MANAGER INDICATES THAT HE HAS NO CLUE HOW TO FIX THE PROBLEM, ASKED ME TO CALL NATIONAL NUMBER (PROBABLY TRYING TO GET ME OFF THE LOT). CALLED NATIONAL NUMBER, THEY CALLED LOCAL DEALER (TONY) AND WERE TOLD THAT THE PROBLEM COULD NOT BE FIXED, THEREFORE DENYING THAT IT WAS A PROBLEM AT ALL. NATIONAL CHRYSLER FOLKS SAID IT WAS AN OPERATING CHARACTERISTIC OF THE VEHICLE AND THAT NOTHING COULD/WOULD BE DONE "AT THIS TIME". I PUT "500" UNDER "NUMBER OF FAILURES" IN THE FORM BELOW JUST BECAUSE I HAD TO PUT SOME NUMBER. IT HAPPENS EVERY TIME THE CAR IS DRIVEN. *JB
DT: 2005 JEEP GRAND CHEROKEE. THE CONTACT RENTED THIS VEHICLE FROM HERTZ RENTAL. THEREFORE HE DOES NOT HAVE A VIN. THE ELECTRONIC DOWNSHIFT DID NOT WORK . THE CONTACT WAS ON A 10 % DOWN HILL DECLINE AND THE VEHICLE NEVER SHIFTED INTO A LOWER GEAR, THE CONTACT HAD TO RIDE THE BRAKES DOWN THE MOUNTAIN. THE CONTACT DID TELL HERTZ ABOUT THE PROBLEM. *AK
I HAVE A REDESIGNED 2005 JEEP GRAND CHEROKEE PURCHASED IN JAN 05. SINCE THAT TIME I HAVE NOTICED A SIGNIFICANT AMOUNT OF PAINT CHIPPING ON THE ON THE LOWER BODY AREA JUST IN FRONT OF THE REAR WHEELS. I HAVE OWNED TWO PRIOR JEEPS (96, 94) AND NEVER EXPERIENCED THIS PROBLEM. FACTORY REP SAYS IT IS IN THE DESIGN OF THE VEHICLE AND REFUSES TO DO ANYTHING ABOUT IT. HAVE NOTICED PROBLEM ON OTHER 2005'S AS WELL. *NM
WHILE DRIVING AGT 40 MPH AND ABOVE IF ONE BACK WINDOW IS OPEN THE CAR STARTS TO SHAKE. BY THE TIME YOU REACH 60 MPH THE SHAKING IS OUT OF CONTROL. I WENT TO THE DEALER AND HE CLAIMS THIS NORMAL WIND RATTLE. I DISAGREE. *NM
IT ALL STARTED WITH THE SEATS NOT STAYING IN THERE SETTINGS(DRIVER 1 DRIVER 2. THEN THE AUTO DIMMING REAR MIRRORS WOULD GO DARK AT ANY TIME. THE RAIN SENSOR WIPERS STOPPED WORKING. THE CAR WOULD ACCELERATE ON IT OWN. EVEN WHEN IN PARK, THEN THE SEATS STARTED MOVING TO DRIVER 1 THEN 2 AS I WAS DRIVING IT. THE JEEP ALSO HAS A BAD ODOR IN IT. IT IS AT THE DEALER AS I SPEAK, THE JEEP IS NOT SAFE TO DRIVE. FOG LIGHT GO ON AND OFF AT ANY TIME AS I WAS DRIVING THE JEEP TO THE DEALER THE JEEP STARTED THE SPEED UP ON IT OWN THE CAR HIT 68 MPH IN A 45 MPH ZONE , SO AS YOU WOULD THING A STATE TROOPER PULL ME OVER, HE ASK ME WHY IT TOOK ME SO LONG TO PULL OVER, SO I TOLD HIM THE PROBLEMS WITH THE CAR, WILL THE LOOK HE GAVE ME ! THEN RIGHT IN FRONT OF HIM AS THE CAR WAS IN PARK THE INSTRUMENT PANEL LIT UP LIKE A XMAS TREE AND THE CAR STARTED TO ACCELERATE ALL BY IT SELF, WILL I DID NOT GET A TICKET AND HE FOLLOW ME TO THE DEALER. *NM
THE HAS A TENDENCY TO STALL WHEN SHIFTING GEAR WHILE BACKING UP OUT OF THE DRIVE AFTER THE CAR HAS BEEN IDLE FOR A PERIOD OF TIME. THE TRANSMISSION SEEMS TO "CLUNK" MORE THAN A NEW CAR SHOULD. ALSO NOTICED THE TENDENCY FOR THE CAR TO STALL IN STOP AND GO TRAFFIC CONDITIONS. IT SEEMS THE TRANSMISSION IS NOT DISENGAGING PROPERLY PULLING THE RPM BELOW IDLE. SHIFTING THE CAR TO NEUTRAL OR GIVING GAS PREVENTS THE ENGINE FROM STALLING. *JB
TRANSMISSION: I HAVE A 05 JEEP CHEROKEE THAT HAS CONTINUOUSLY HAD A TRANSMISSION SHUDDER PROBLEM. WHILE DRIVING, THE TRANSMISSION SHUDDERS, FEELS SLUGGISH, JERKING THE VEHICLE FORWARD AND BACKWARD. IT HAPPENS WHILE TRAVELING AT VARIOUS SPEEDS, BUT IT IS EXCESSIVE WHILE AT THE 40 MPH & 1500 RPM RANGE. THE FIRST TIME IT WAS TAKEN TO THE DEALERSHIP, THEY DID A TRANSMISSION FLUSH AND TOLD ME TO PICK IT UP. THE SECOND TIME, THEY ORDERED, THEN LATER REPLACED THE DRIVE LINE. THE THIRD TIME TO DEALERSHIP, THE SERVICE TECHNICIAN SAID THEY REPROGRAMMED THE TRANSMISSION. IT HAS NOW BEEN DROPPED OFF FOR THE SAME PROBLEM 4 TIMES, AND STILL NO REMEDY. I CALLED THE DEALERSHIP AGAIN AND TOLD THEM ABOUT A POSSIBLE RECALL I READ ABOUT ON THE NHTSA WEBSITE ON THE PROBLEM I WAS HAVING. THE PUBLIC INFORMATION SPECIFICALLY SUGGESTS A REMEDY, REPLACE THE TORQUE CONVERTER (WHICH HAS NOT BEEN TRIED ON MY VEHICLE). I ASKED THEM WHY THEY COULDN'T USE THAT INFORMATION TO FIX MY VEHICLE SINCE IT IS STILL UNDER WARRANTY RATHER THAN WAIT TO SEE IF A RECALL IS EVEN ISSUED, AND I WAS TOLD THAT THE ENGINEERS ARE WORKING ON A REMEDY FOR THE POSSIBLE RECALL I WAS READING ABOUT, AND IT MAY NOT AFFECT MY VEHICLE. SO, UNTIL THAT RECALL IS ISSUED, NOTHING CAN BE DONE. AIR CONDITIONER:ON 9/22/05, WHILE VEHICLE IN MOTION, AIR CONDITIONER, RADIO, &ALL DASH LIGHTS WENT OFF AT SAME TIME, STAYED OFF FOR 5 SECONDS OR SO, THEN CAME BACK ON. 5 MILES OR SO LATER, THE SAME THING HAPPENED AGAIN. LATER ON THE SAME DAY, THE AIR
DT: ON SEPTEMBER 10, 2005 WHILE DRIVING ON THE ROAD AND THE VEHICLE SHOOK. ORIGINALLY THOUGHT IT WAS A FLAT TIRE, BUT THERE WAS NOT A FLAT TIRE. VEHICLE IS AT DEALERSHIP, THERE ARE NO CODES SHOWING UP, HAVE TO WAIT FOR THE PROBLEM TO HAPPEN AGAIN, IT SHAKES AS IF AS GOING DOWN ROAD AT 55 MPH WITH A FLAT TIRE. THE STEERING WHEEL WAS SHAKING AND THE VEHICLE SEEMED SLUGGISH LIKE IT DID WANT TO GO. WHEN SLOWING DOWN THE VEHICLE THE VIBRATION WOULD SLOW DOWN. THEN, ON SEPTEMBER 22, 2005 WENT TO APPLY THE BRAKES AND THE LIGHT CAME ON IN THE DASHBOARD . AFTER ANOTHER FIVE OR SIX MILES THE BRAKE PEDAL STARTED VIBRATING, BUT LIKE A SMALLER VIBRATION COMPARED TO THE VIBRATING. THE DEALERSHIP IS LOOKING AT THE BRAKES NOW ALSO. *AK
DT: THE CONSUMER OWNS A 2005 JEEP GRAND CHEROKEE WHICH STALLED AFTER ONLY BEING DRIVEN 450 MILES. THE STALLING ONLY OCCURRED AFTER COLD STARTS OR WHEN THE VEHICLE HAS NOT BEEN DRIVEN FOR A LONG PERIOD OF TIME. THIS OCCURRED AT REDUCED SPEEDS WHEN THE CONSUMER APPLIED BRAKE PRESSURE. THE ENGINE WOULD SIMPLY SHUT OFF. THE VEHICLE WILL IMMEDIATELY RESTART ON THE FIRST TRY. AFTERWARDS, THE VEHICLE WILL RUN FINE WITH NO OTHER PROBLEMS. THIS HAS HAPPENED AT LEAST SIX TO EIGHT TIMES. THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER THREE TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM AND OFFERED NO EXPLANATION AS TO WHY THIS PROBLEM OCCURS. THE DEALER DID PERFORM A DIAGNOSTICS TEST WHICH PRODUCED NO FAULT CODES OR FAILURES. THE LAST VISIT TO THE DEALER DID PROMPT A REPLACEMENT OF THE CRANK SHAFT SENSOR, BUT THE DEALER DID NOT SAY WHY THIS CORRECTION WAS NECESSARY. SINCE THE REPLACEMENT OF THE CRANK SHAFT SENSOR THE VEHICLE HAS NOT STALLED. HOWEVER, THERE WAS A SLIGHT MISS IN THE ENGINE WHEN BRAKE PRESSURE WAS APPLIED. THE CONSUMER PLANNED TO CONTACT THE JEEP MANUFACTURER AT THIS TIME. *AK *MR
WITH ONLY 10,500 MILES ON OUR LEASED 2005 JEEP GRAND CHEROKEE LIMITED- THE VEHICLE HAS SPENT THE LAST 27 DAYS IN A SERVICE REPAIR CENTER. THE ISSUES BEGAN WITH A ROUGH TRANSMISSION, CAR STICKING IN 3RD GEAR - "LIMP MODE" (REQUIRED CAR TO PULL OVER, PARK & RESTART TO DISABLE LIMP MODE), AC GETTING HOT ON ACCELERATION WITH STRONG CHEMICAL SMELL, GREASY OIL LEAK ON INSIDE OF CABIN OUT OF HOOD RELEASE OPENING, EXCESSIVE ROAD NOISE, CHECK ENGINE LIGHT REMAINED ON, AND EASY ENTRY/EXIT SEAT NOT FUNCTIONING. ACCORDING TO MY TEN PAGE INVOICE, THE SERVICE CENTER REPLACED THE REAR DRIVE SHAFT, ENTIRE TRANSMISSION, ALMOST ALL THE MODULES (ONE OF WHICH WAS ALREADY REPLACED FOR FOG LIGHT RECALL), UPDATED FIRMWARE, A KICK PANEL AND TRIM ON THE INSIDE OF THE CABIN THAT WAS STAINED FROM GREASE LEAK, BALANCED ALL 4 TIRES, POWER FLUSHED, REPLACED SENSORS... AMONGST OTHER THINGS. MY HUSBAND AND I WERE INFORMED THAT THE AC UNIT WAS LEAKING INTO THE TRANSMISSION, THAT IT WAS A VERY COMMON PROBLEM WITH THE JEEPS, 300S AND DODGES. SO SERIOUS, IN FACT, THAT CHRYSLER MAY BE CONSIDERING A MASS RECALL TO REMEDY A GROSS OVERSIGHT ON THEIR PART TO PHYSICALLY BEND A DIP STICK TO FIT PARTS AROUND IT- CAUSING A GAP AT THE BASE OF THE RUBBER GASKET THAT ENABLED WATER TO ENTER TRANS (THRO WIRING HARNESS). IT TOOK THE SERVICE CENTER 45 MINUTES TO EXPLAIN ALL THE ISSUES WITH OUR CAR & WHAT WAS DONE TO IT TO FIX IT. WE'VE CONTACTED A LEMON LAW LAWYER & ARE LOOKING TO TAKE THIS TO THE HIGHEST LEVEL POSSIBLE. FOR $
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →