Page 38 of 42 · complaints 1,851–1,900 of 2,052

2005 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Power Train › Automatic Transmission
Filed Jul 9, 2007500 milesPA

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH OR GREATER, THE VEHICLE HESITATED WHEN SHIFTED INTO GEAR. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. NHTSA RECALL # 05V396000 (POWER TRAIN:AUTOMATIC TRANSMISSION) WAS FOUND. THE RECALL WORK WAS PERFORMED. THE CONTACT STATED THAT THERE WAS TOTAL TRANSMISSION FAILURE AFTER THE RECALL REPAIR. THE CURRENT MILEAGE IS 30,547 AND FAILURE MILEAGE WAS 500.

Power Train › Automatic Transmission
Filed Jul 5, 200725,000 milesOH

2005 JEEP GRAND CHEROKEE LAREDO 4X4. THE TRANSMISSION FAILED AT A BUSY INTERSECTION WITH WIFE AND TWO CHILDREN ABOARD IN NOVEMBER 2006. THE DEALERSHIP HAD TO CALL CHHRYSLER PRIOR TO ORDERING PARTS BECAUSE CHRYSLER HAD A HOLD"ON THE PARTS NEEDED TO MAKE THE REPAIR. THE HOLD PLACED ON THE PARTS WAS DUE TO THE FACT CHRYSLER KNEW THERE WAS A PROBLEM WITH THE TRANSMISSION AND WANTED TO MAKE SURE THE DEALERSHIP FIXED THE PROBLEM CORRECTLY. SINCE THAT TIME, THE JEEP'S "NEW" TRANSMISSION HESITATES WHEN CLIMBING HILLS, ACCELERATING ETC. I HAVE TAKEN THE JEEP BACK TO THE DEALERSHIP TO HAVE THIS PROBLEM CORRECTED. THE DEALERSHIP AND CHRYSLER HAVE ACKNOWLEDGED THE PROBLEM WITH THE AUTOMOBILE. CHRYSLER DESCRIBED THE PROBLEM TO THE DEALERSHIP AS "FISH NIPPING AT BAIT". CHRYSLER'S TECHNICAL TEAM TELLS THE DEALERSHIP THEY ARE WORKING ON A NEW COMPUTER PROGRAM TO FIX THIS PROBLEM. IT HAS NOW BEEN 2 MONTHS SINCE THE DIAGNOSIS, AND WHO KNOWS HOW LONG SINCE CHRYSLER HAS BEEN AWARE OF THE PROBLEM AND I STILL AM DRIVING, AND PAYING FOR, A VEHICLE THAT THE MANUFACTURER KNOWS IS FAULTY. IN ADDITION, I HAVE NOT BEEN ABLE TO RECEIVE ANY SATISFACTION BY CALLING CHRYSLER'S NUMEROUS 1-800 NUMBERS. ALL I HAVE BEEN TOLD IS THAT THE APPROPRIATE PARTIES HAVE BEEN CONTACTED. WHO THOSE ARE I DO NOT KNOW AND THEY WOULD NOT TELL ME! MY DEALERSHIP AND CHRYSLERS TECHNICAL TEAM HAVE ALREADY BEEN IN CONTACT AND THEY ARE AWARE OF THE PROBLEM! I HAVE BEEN TOLD THAT THE DEFECT THE JEEP IS EXPERIENCING WILL NOT HARM THE

Vehicle Speed Control
Filed Jul 2, 20074,108 milesWI

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 25-65 MPH, THE VEHICLE ACCELERATED APPROXIMATELY 3 MPH FASTER WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER INSPECTED THE VEHICLE, BUT WAS UNABLE TO MAKE ANY REPAIRS. THE MANUFACTURER STATED THAT THE FAILURE WAS NORMAL. THE CURRENT MILEAGE IS 20,058 AND FAILURE MILEAGE WAS 4,108.

Vehicle Speed ControlCrash3 injured
Filed Jun 23, 200714,500 milesMN

SATURDAY, JUNE 17, 2006 MY 2005 JEEP GRAND CHEROKEE WAS INVOLVED IN A SUDDEN UNINTENTIONAL ACCELERATION INCIDENT. UPON LEAVING A LOCAL CAR WASH IT SUDDENLY ACCELERATED, FLYING OUT OF THE BUILDING, SMASHING INTO THREE VEHICLES. IT STRUCK THREE INDIVIDUALS CRITICALLY INJURING TWO. THREE TRANSPORTED TO HOSPITAL. ONE REMAINS PARALYZED. *TR

Steering › Hydraulic Power Assist System
Filed Jun 15, 200755,000 milesOH

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 75 MPH, THE POWER STEERING AND POWER BRAKES LOST POWER FOR APPROXIMATELY THIRTY SECONDS. ALL OF THE WARNING INDICATOR LIGHTS ILLUMINATED. THE CONTACT PULLED OVER AND TURNED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED. CURRENTLY, THE VEHICLE STILL FAILS TO RESTART AND THE DEALER IS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 55,000.

Unknown or Other
Filed May 24, 200740,000 milesIA

REAR DEFROST DOES NOT WORK PROPERLY. UPPER PORTION OF DEFROSTER DOES NOT WORK WHILE THE LOWER PORTION DOES WORK MINIMALLY.

Engine and Engine Cooling › Engine
Filed May 18, 200748,213 milesNC

I PURCHASED A 2005 JEEP GRAND CHEROKEE LIMITED W/ A 4.7L V8 ENGINE IN EARLY 2005 FROM HUNTER CHRYSLER IN CHARLOTTE, NC , NOW OWNED BY METROLINA CHRYSLER, SOUTH BLVD, CHARLOTTE,NC. SINCE THE VEHICLE WAS BRAND NEW IT STALLED ON NUMEROUS OCCASIONS - SOMETIMES WHEN I WAS AT A STOP, AND OTHER TIMES WHEN THE VEHICLE WAS AT RATED SPEEDS! I TOOK IT TO THE DEALER AT LEAST 5-6 TIMES FOR THIS PROBLEM, AND THEY HAVE FINALLY ADMITTED THAT CHRYSLER WAS AWARE OF THE PROBLEMS ON THIS ENGINE, BUT NO ONE COULD OFFER A SOLUTION. I HAVE TALKED TO SEVERAL CHRYSLER REPRESENTATIVES, WHO WERE ALWAYS VERY COURTEOUS, BUT NO ONE HAS OFFERED A SOLUTION. THE LAST CHRSYLER REPRESENTATIVE SAID THE ONLY THING HE COULD DO WAS TO RECOMMEND TO ME TO TRADE THE VEHICLE IN. WHEN I EXPLAINED THAT I WOULD TAKE A LOSS ON THE TRADE-IN VALUE , LESS THAN TWO YEARS OLD BUT 48000 MILES HE SUGGESTED THAT A CHRYSLER DISTRICT MANAGER WOULD BE IN CONTACT AND COULD MAYBE HELP SOFTEN THE FINANCIAL BLOW. IT HAS BEEN TWO WEEKS AND I HAVE HEARD NOTHING. MEANWHILE THE VEHICLE KEPT STALLING AND I WAS AFRAID THAT I WILL GET INTO AN ACCIDENT AND GET HURT OR WORSE. MY WIFE WILL NO LONGER DRIVE THE VEHICLE. PLEASE HELP. *AK

Power Train › Automatic Transmission
Filed May 16, 200724,000 milesSC

I BOUGHT A NEW 2005 JEEP CHEROKEE AND BEGAN HAVING PROBLEMS ONE YEAR AFTER I BOUGHT IT. I HAD MULTIPLE PROBLEMS WITH THE CAR NOT STARTING , BUT ITWAS NOT THE BATTERY. TOOK IT TO THE GALEANA DEALERSHIP TO GET IT FIXED 5 TIMES AND THEY COULD NOT DUPLICATE THE PROBLEM, AND EVENTUALLY TOLD ME THERE WAS NOTHING THEY COULD DO EVEN THOUGH THEY KNEW THE PROBLEM STILL EXISTED BECAUSE I VIDEOTAPED SEVERAL OF THE OCCURRENCES. THE VEHICLE LEFT ME STRANDED EVERYWHERE. THEN, THE TRANSMISSION FAILED , AND THE CAR ALMOST CAUGHT ON FIRE WITH ME AND MY TWO CHILDREN IN IT. WE HAD TO REPLACE THE ENTIRE TRANSMISSION AT 22,000 MILES. *AK

Engine and Engine Cooling › Engine
Filed Apr 30, 200744,500 milesMI

2005 GRAND JEEP CHEROKEE LAREDO STALLS ON TURNS. I LOSE POWER STEERING AND BRAKES. IT HAS APPROXIMATELY 45,000 MILES AND HAS A V8. IT HAS STALLED A FEW TIMES A COUPLE MONTHS BACK AND I HAD TAKEN MY JEEP TO A JEEP DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG. WHEN IT STALLED A FEW DAYS AGO I ALMOST HIT A BUILDING. IT STALLS WHEN I AM BRAKING AND MAKING A TURN. EACH TIME I HAVE ALMOST BEEN IN A SERIES ACCIDENT. IT IS VERY SCARY AND HAPPENS RANDOMLY. I AM CALLING THE DEALERSHIP ONCE AGAIN. IF THEY CAN NOT DO ANYTHING I AM CONTACTING JEEP.*AK

Seats
Filed Apr 27, 200710,000 milesWA

UPHOLSTERY FABRIC IS HIGHLY SUSCEPTIBLE TO STAINING!!! IT DOES NOT CLEAN WHEN SHAMPOOED. STAINS REMAIN & ACTUALLY BECOME WORSE WITH CLEANING. EVEN RAIN DROPS STAIN THE FABRIC. THIS IS ABSOLUTELY UNACCEPTABLE!!! I CAN SEE WHY CHRYSLER INTRODUCED "YES" FABRIC IN 2007. I WISH I HAD IT. THE ONLY SOLUTION IS RE-UPHOLSTERY. I HAVE CONSIDERED HAVING LEATHER INSTALLED BUT DECIDED IT WAS TOO COSTLY. HAD I KNOWN THE UPHOLSTERY WOULD STAIN SO EASILY I WOULD NOT HAVE BOUGHT CLOTH INTERIOR!!!!!! *JB

Vehicle Speed Control
Filed Apr 25, 200729,000 milesMI

CAR ACCELERATED RAPIDLY ON FOUR SEPARATE OCCASIONS WITHOUT TOUCHING ACCELERATOR. DESPITE PRESSING HARD ON BRAKE PEDAL, CAR ENGINE SPED UP AND SPUN TWO WHEELS MAKING BLACK TIRE MARKS ON PAVEMENT. NOW AT DEALER FOR DIAGNOSIS. *TR

Power Train › Automatic TransmissionCrash1 injured
Filed Apr 24, 200736,000 milesMD

PLACED CAR IN PARK WITH DRIVERS DOOR OPEN AND KEY IN IGNITION (TURNED OFF). CAR SLIPT INTO REVERSE AND ROLLED BACKWARD. TRIED TO STOP CAR FROM ROLLING AND GOT PINNED BETWEEN CAR DOOR AND FRAME OF GARAGE DOOR. CAR DOOR BENT BACKWARD AND WAS SEVERELY DAMAGED. GARAGE DOOR FRAME BENT FROM WEIGHT OF CAR. OWNERS LOWER BACK WAS INJURED FROM BEING PRESSED BETWEEN CAR DOOR AND FRAME. *TR

Power Train › Automatic Transmission
Filed Apr 18, 20076,000 milesNC

2005 JEEP GRAND CHEROKEE LAREDO 4X4. - TRANSMISSION STARTED TO SLIP AT 6,000 MILES. TOOK IT TO DEALER, WHO DID A SERVICE, AND SAID ALL WAS FINE. RAN TERRIBLE FROM THEN ON. - TRANSMISSION FAILED AT 24,000 MILES . DEALER SAID THIS WAS RARE. TOOK 2 WEEKS TO REPLACE! RAN DECENTLY FOR 10,000 MILES OR SO THEN PROBLEMS CAME BACK. - TRANSMISSION FAILED AT 38,000 MILES, IN AN INTERSECTION WITH MY KID IN THE CAR. DEALER THEN ADMITTED THAT THIS WAS A PROBLEM WITH JEEPS. TOOK 5 WEEKS TO REPLACE. - TRANSMISSION STARTING TO SLIP AND SKIP AGAIN AT 68,000 MILES. NO SERVICE PLANNED AS I AM TURNING IT BACK IN FROM MY LEASE AND NEVER GETTING A JEEP AGAIN!*AK

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Apr 17, 200760,000 milesMD

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THE DRIVER'S SEAT STARTED SMOKING WHILE DRIVING. THE SEAT BECAME ENGULFED IN FLAMES. THE DRIVER PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVABLE. IT WAS UNKNOWN WHETHER THERE WERE SEAT WARMERS IN THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 60,000. *AK

Power Train › Automatic Transmission
Filed Apr 10, 200725,000 milesFL

THE VEHICLE IS A 6 CYLINDER WITH A NAG 1 TRANSMISSION, 30000 MILES, TRANSMISSION SURGES AND DOES NOT WANT TO CHANGE GEARS WHILE ACCELERATING. DANGEROUS ON HIGHWAY... CANNOT PICK UP SPEED HAD BEEN SHUDDERING AT VARIOUS TIMES.*AK VEHICLE DOES NOT SEEM TO KNOW HOW TO SHIFT PROPERLY AND HESITATES WHEN ACCELERATING OR PULLING IN TO TRAFFIC CHECK ENGINE LIGTH COME ON EVERY FRIDAY AND COME OFF ON SATURDAYS. I TOOK THE CAR TO DEALER 5 TIMES AND EVERY TIME THEY HAVE A NEW UPGRADE FOR THE COMPUTERS BUT NO FIX, IS A SAFETY ISUE!!!!

Vehicle Speed Control
Filed Apr 4, 20078,700 milesMN

EXITING CAR WASH JEEP GRAND CHEROKEE 2005 RUNNING AND IN NEUTRAL WAS PUT INTO DRIVE AND IT ACCELERATED OUT OF THE WASH WITH NO BRAKES , WENT THROUGH 2 PARKING LOTS AND INTO PARK AND PULLED EMERGENCY BRAKE TO COME TO A STOP. *JB

Engine and Engine Cooling › Engine
Filed Mar 28, 200740,500 milesME

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 75 MPH THE VEHICLE COMPLETELY SHUT OFF AND THE HEADLIGHTS WENT OUT WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER THE VEHICLE CAME TO A STOP. THE DEALER RECOMMENDED CLEANING THE THROTTLE BODY AND THE FUEL INJECTORS. HOWEVER, THEY WERE UNSURE IF THAT WAS THE REASON FOR THE STALLING. THE CURRENT AND FAILURE MILEAGE WERE 40,500. *AK THE DEALER WAS UNABLE TO IDENTIFY PROBLEMS BECAUSE CODES DID NOT REGISTER AFTER VEHICLE SHUT OFF. UPDATE 4/23/07*TR

Engine and Engine Cooling › EngineFire
Filed Mar 22, 200735,200 milesMI

OIL CHANGED ROUTINELY AROUND 3000 MILES. COLD MORNING -3 FAHRENHEIT. LET CAR WARM UP FOR 5-10 MINUTES. DROVE 5 MILES TO WORK. WHEN STOPPED AT A LIGHT ON THE WAY TO WORK I COULD SMELL HOT OIL. I THOUGHT IT WAS THE CAR IN FRONT OF ME. AFTER I PARKED IN THE CAR I NOTICED A LARGE AMOUNT OF SMOKE COMING FROM MY HOOD. I IMMEDIATELY POPPED THE HOOD TO SEE WHAT WAS GOING ON. THERE WERE APPROXIMATELY 3 INCH TALL FLAMES ON THE EXHAUST MANIFOLD FOR ABOUT 6 INCHES ALONG THE MANIFOLD. SINCE THE ENGINE WAS OFF THE FLAMES DIED OUT AND DID NOT IGNITE THE CAR. THE VALVE COVER GASKET HAD FAILED AND WAS LEAKING OIL OUT ON THE EXHAUST MANIFOLD. DEALER THOUGHT THE PCV VALVE MIGHT HAVE HAD MOISTURE IN IT AND FROZE. THIS CAUSED EXCESS PRESSURE TO BUILD AND POPPED THE VALVE COVER GASKET THE WEAKEST POINT. DEALER REPLACED VALVE COVER, VALVE COVER GASKET, AND PCV VALVE. FAILURE AGAIN: EXACTLY 2 WEEKS AFTER THE FIRST FAILURE. SAME SCENARIO, IT WAS 3 DEGREES THIS TIME AND I LET THE CAR WARM UP FOR LESS THAN A MINUTE. THIS TIME THOUGH THERE WAS NO FIRE. DEALER TORE DEEPER INTO THE ENGINE AND FOUND THE OIL HAD SLUDGED UP. I HAD JUST CHANGED MY OIL A MONTH AGO AND 1000 MILES PREVIOUS. THE SLUDGE CAUSED MOISTURE TO BE TRAPPED IN THE PCV VALVE AND FREEZE. THE SLUDGE ALSO WAS FOUND IN EVERY COMPONENT THE OIL LUBRICATES. WHEN I ASKED THE DEALER WHAT I CAN DO TO PREVENT THIS FROM HAPPENING AGAIN THEY TOLD ME TO CHANGE MY OIL AS RECOMMENDED. I ALREADY DO THAT. THEY SUGGESTED THAT SINCE I FIRST SAW THIS FAILURE A

Electrical System
Filed Feb 21, 20078,000 milesGA

VEHICLE TRANSMISSION HAS ALWAYS MADE STRANGE CLUNKING NOISES. VEHICLE BEGAN TO DROP OUT OF GEAR WHILE DRIVING AND THEN FINALLY (AND CURRENTLY) WILL COMPLETELY SHUT OFF WHILE DRIVING. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND DEALERSHIP SAYS THAT THEY CANNOT DUPLICATE THE PROBLEM. A CUSTOMER SERVICE MANAGER DID TELL ME THAT JEEP IS AWARE OF THE PROBLEM AND THIS IS A COMMON PROBLEM AMONG V8 MODELS SUCH AS MINE BUT THAT THEY JUST DO NOT KNOW HOW TO FIX IT SO THEY HAVE NOT YET ISSUED A RECALL. HOWEVER, JEEP IS PUTTING SO MANY PEOPLE AT RISK OF AN ACCIDENT. NOT ONLY THE VEHICLE DRIVE BUT EVERYONE ELSE ON THE ROAD AROUND THE VEHICLE. THE VEHICLE NOW SHUTS OFF WHILE IN MOTION DRIVING ON A FAIRLY REGULAR BASIS BUT WITH NO CONSISTENT PATTERN. $34,000 DOLLARS WORTH OF WORRY. *JB

Suspension › Front › Control Arm › Lower ArmCrash
Filed Feb 20, 200732,128 milesMD

WHEN DRIVING IN MY NEIGHBORHOOD WHICH IS A 25 MPH ZONE I APPLIED BRAKES LIGHTLY AFTER JUST COMING OUT OF A TURN. AT THIS TIME I FELT A LARGE POP AND I HAD LOST COMPLETE CONTROL OF MY STEERING. I IMMEDIATELY STRUCK A PARKED CAR THAT WAS SITTING IN THE ROAD. A COUPLE HOURS AFTER MY TRUCK WAS TOWED TO A LOCAL CHRYSLER DEALERSHIP WHERE A CLAIM WAS PROCESSED AND SENT IN. TWO WEEKS FOLLOWING AN ADJUSTER CAME AND LOOKED AT IT IMMEDIATELY DENYING MY CLAIM. I GOT A LETTER IN THE MAIL SAYING IT WAS NOT A FAULTY PART AND IT WAS NOT CHRYSLERS RESPONSIBILITY. THE MANAGER AT THIS CHRYSLER DEALER STATED THAT HE ALMOST GOT ARGUING WITH THE ADJUSTER BECAUSE HE CLAIMED MY ARM WAS TWISTED BUT THERE WAS NOT A SINGLE TWIST IN IT. I CONTACTED SEVERAL PEOPLE AND THEY ALL HAVE LOOKED AT IT GIVING ME LETTERS OF OPINION THAT THIS IS DUE TO A FAULTY PART. THE CONTROL ARMS ON THESE PARTICULAR MODELS ARE MADE OUT OF POT METAL WHICH IS GROUNDED UP RECYCLED METAL MELTED TOGETHER. CHRYSLER MANUFACTURER PAINTED THEM BLACK TO GIVE IT A CAST IRON LOOK. THE NEXT STEP WAS MY INSURANCE COMPANY, I CONTACTED THEM, AN ADJUSTER CAME OUT. MY INSURANCE PAID FOR MY BODY DAMAGE TO BE FIXED BUT WOULD NOT PAY FOR THE MECHANICAL PARTS OR THE OTHER LADY'S CAR BECAUSE THEY SAID IT IS WITHOUT A DOUBT CHRYSLERS RESPONSIBILITY. IF ANYONE HAS HAD ANYTHING LIKE THIS HAPPEN PLEASE CONTACT ME. I NEED HELP WITH THIS. *NM

Power Train › Automatic Transmission
Filed Feb 20, 200725,000 milesTN

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CURRENT AND FAILURE MILEAGE WAS 25,000. IT TOOK 1 TO 3 MINUTES TO MOVE THE SHIFT GEARS WHEN THE VEHICLE WAS COLD. THE VEHICLE STALLED WHEN IT WAS HOT OR COLD. HOWEVER, WHEN THE VEHICLE WAS NOT COLD IT STARTED IMMEDIATELY. ALSO, THE VEHICLE LOST POWER AND SHUT OFF WHILE ACCELERATING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER IT STALLED. THE MECHANIC STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE CONTINUED TO STALL AFTER THE TORQUE CONVERTER WAS REPLACED. *AK THE TRANSMISSION HAD A DELAY. THE AIR BAG LIGHT ILLUMINATED. THE SUNROOF LEAKED WATER. UPDATED 03/19/07. *JB

Power Train › Automatic Transmission
Filed Feb 16, 200727,500 milesNJ

I HAD A 2005 JEEP GRAND CHEROKEE LIMITED WITH APPROXIMATELY 24,000 MILES ON IT. IN DECEMBER 2006 IT DOWN SHIFTED ITSELF INTO LOW GEAR WHILE DOING A FORWARD SPEED OF APPROXIMATELY 10 MPH. I TOOK THE CAR TO THE LOCAL JEEP DEALER WHO AFTER KEEPING IT FOR THE DAY TOLD ME THAT THEY COULD FIND NOTHING WRONG WITH THE VEHICLE. ON FEBRUARY 9, 2007 WITH APPROXIMATELY 27,500 MILES ON THE SAME VEHICLE IT DID THE SAME THING AGAIN ONLY THIS TIME AT A SPEED OF APPROXIMATELY 20 TO 25 MPH. THE VEHICLE WAS BASICALLY UNCONTROLLABLE. I TOOK THE CAR BACK TO THE DEALER WHO TOLD ME ONCE AGAIN THAT THERE WAS NOTHING WRONG WITH THE TRANSMISSION AND, IN WRITING, TOLD ME TO CHANGE MY DRIVING HABITS. THEY ASSUMED I WAS DOWN SHIFTING THE CAR BY MISTAKE. I HAD SO LITTLE CONFIDENCE IN THE VEHICLE THAT I TRADED IT IN ON A NEW CAR. IF THIS SHOULD HAPPEN AT HIGHWAY SPEED AND THE VEHICLE SLIPS SIDEWAYS IT WILL ROLL OVER. *JB

Service Brakes, Hydraulic
Filed Feb 14, 200736 milesMI

BRAKE PEDAL TRAVELS TOO FAR CAR. THE VEHICLE DOESN'T MAKE A SOUND. *JB

Electrical System › Wiring › Interior/Under Dash
Filed Feb 11, 200714,000 milesSC

WE LEASED A 2005 JEEP CHEROKEE IN JANUARY 2005 AND IN JANUARY 2006 EVERYTHING ON THE DASHBOARD STARTED TO CUT OFF INCLUDING TURN SIGNALS, ODOMETER... AND EVERYTHING ON THE DASH INCLUDING THE CD PLAYER, THE BUTTONS FOR THE HEATER/AC WOULD OVERHEAT AND THE CAR BEGAN TO SMOKE FOR NO APPARENT REASON. WE TOOK IT IN TO GALEANA, THE LOCAL DEALERSHIP AND THEY COULD NOT FIND A PROBLEM, WHICH APPARENTLY SEEMS TO HAPPEN QUITE OFTEN WITH CHYRSLER AUTOMOBILES. SHORTLY AFTER THE CAR BEGAN TO BREAK DOWN EVERYWHERE. IF I PARKED THE CAR AT A STORE, WORK, HOME... AND WENT BACK TO START IT, IT WOULD NOT CRANK. THIS HAPPENS 8 OUT OF 10 TIMES AND THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP 5 TIMES AND THEY COULD NOT "DUPLICATE" A PROBLEM AND NOW THEY TELL ME THEY CAN'T DO ANYTHING FOR ME. SHORTLY AFTER THAT AT THE END OF 2006, AS I WAS DRIVING DOWN THE HIGHWAY A "PEBBLE" AS THE DEALERSHIP CALLS IT, WENT THROUGH MY GRILL AND HIT THE TRANSMISSION COOLANT, SPRAYING TRANSMISSION FLUID EVERYWHERE ALMOST CATCHING ON FIRE WITH ME AND MY TWO SMALL CHILDREN IN IT. WE TOOK IT TO THE DEALERSHIP AND APPARENTLY THE TRANSMISSION WAS BLOWN OUT, $4,000 DOLLARS TO REPLACE. ALL OF OUR OTHER PROBLEMS STILL EXISTS AND CHRYSLER DOES NOT WANT TO FIX THE PROBLEMS OR LET US OUT OF THE LEASE. I HAVE TRIED TALKING TO CHRYSLER AND GETTING THIS ISSUE RESOLVED ONLY TO HEAR THEM TELLING ME THAT THIS WAS NOT THEIR PROBLEM. THIS IS BECOMING A TREND IN THEIR BUSINESS AND IF THEY CANNOT FIX THE VEHICLES THEY MANUFACTURED THEY SH

Engine and Engine Cooling › Engine
Filed Feb 2, 200725,500 milesKY

ENGINE OCCASIONALLY STALLS WHEN BRAKING. I ORIGINALLY ONLY NOTICED IT WHEN PARKING AFTER 30-50 MINUTES OF DRIVING. ON 28 JAN 07, JEEP STALLED ON 31W WHILE APPROACHING A STOP LIGHT. THERE WAS A CHIME, A RED LIGHT IN UPPER RIGHT OF DASH STARTED TO BLINK, AND THE MESSAGE CENTER STATED PROGRAMMING ACTIVE. AFTER ABOUT 30 SECONDS, THERE WAS ANOTHER CHIME, THE MESSAGE WENT OUT, AND I COULD RESTART THE VEHICLE. THE VEHICLE HAS STALLED SEVERAL TIMES SINCE THEN, ALL WHILE BRAKING. *NM

Power Train › Automatic Transmission › Torque Converter
Filed Feb 1, 200728,000 milesGA

TL* - THE CONTACT CALLED REGARDING A 2005 JEEP GRAND CHEROKEE. THE VEHICLE VIBRATED AND THE RPMS ROSE TO 4, AND WILL NOT COME DOWN. THE CONTACT TOOK THE VEHICLE TO A CHRYSLER DEALER, AND WAS INFORMED THAT THE VEHICLE WAS INVOLVED IN A RECALL. THE TORQUE CONVERTER WAS REPLACED. THE CONTACT STATED THE VEHICLE RAN FINE FOR A COUPLE OF DAYS. THE CONTACT STATED IF SHE DROVE OVER 30 MPH THE VEHICLE VIBRATED AND FELT AS THOUGH IT WAS GOING TO FALL APART. ON 1/31/07, THE CONTACT HAD THE VEHICLE TOWED TO THE DAIMLER CHRYSLER DEALER BECAUSE SHE DID NOT FEEL SAFE DRIVING THE VEHICLE. THE DEALER HAS NOT YET LOOKED AT THE VEHICLE. THE CONTACT HAS THE REPAIR INVOICE. *AK

Structure › Body › Hood › Hinge and Attachments
Filed Jan 29, 200749,100 milesMO

TL* - THE CONTACT STATED THAT THE 2005 JEEP GRAND CHEROKEE ONLY HAS 1 STRUT TO HOLD UP THE HOOD. THE STRUT IS ON THE RIGHT HAND SIDE. THE HOOD HAS FALLEN ON HIM WHILE HE WAS UNDER THE HOOD CHECKING THE FLUIDS. THE CONTACT STATED THAT THE HOOD CAME DOWN ACROSS HIS BACK, HE WAS NOT INJURED AT THE TIME. THIS FAILURE HAPPENED OVER 10 TIMES. THE CONTACT STATED THAT THE HOOD HAS ALSO FELL AT THE CHRYSLER DEALER WHILE GETTING SERVICED. THE DEALER HAS ORDERED A NEW STRUT FOR THE VEHICLE. *AK

Engine and Engine Cooling › Engine
Filed Jan 8, 200719,900 milesOH

2005 JEEP GRAND CHEROKEE PURCHASED BRAND NEW - VEHICLE STALLED WHILE DRIVING DOWN THE ROAD. (I WAS IN THE PROCESS OF SLOWING DOWN FOR A RED LIGHT). HAD NO CONTROL OF VEHICLE ON DECEMBER 13, 2006. VEHICLE STALLED AGAIN AFTER MAKING RIGHT HAND TURN INTO A PARKING LOT. LOSS OF POWER ON DECEMBER 29, 2006. CAR RESTARTS AFTER TURNING KEY OFF AND THEN BACK ON. CALLED DEALER. SAID THEY HAD NEVER HEARD OF THIS BEFORE. TOOK CAR INTO DEALER. THEY PUT IT ON THE MACHINE TO SEE IF THE COMPUTER RECORDED ANY CODES. IT DIDN'T AND THEY COULDN'T FIND ANYTHING WRONG WITH IT. WAS TOLD TO BRING IT BACK IF IT HAPPENS AGAIN AND WOULD HAVE TO LEAVE VEHICLE AT DEALER. *JB

Engine and Engine Cooling
Filed Jan 2, 200760 milesFL

TL* - THE CONTACT STATED VEHICLE HASDA ROUGH IDLE CONDITION. WHILE AT A DRIVE-THROUGH, VEHICLE ALMOST HIT THE VEHICLE IN FRONT WHILE TRYING TO COMPENSATE FOR THE IDLE. THE CONTACT STATED THAT HE BROUGHT VEHICLE TO THE DEALERSHIP ABOUT FIVE TIMES, AND, THEY STATED THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE CONTACT HAS BEEN EXPERIENCING THIS FAILURE SINCE HE BOUGHT THE VEHICLE. *AK

Electrical System
Filed Dec 28, 200615,000 milesSC

I OWN A 2005 JEEP GRAND CHEROKEE THAT HAS 2 SPECIFIC PROBLEMS THAT I HAVE TAKEN TO THE DEALERSHIP NUMEROUS TIMES WITH NO RESOLUTION. JEEP CLAIMS THEY DO NOT KNOW WHAT THE PROBLEM IS AND/OR CAN NOT DUPLICATE THE PROBLEM TO FIX. NO ERROR CODES ETC HOWEVER IF SOMEONE WOULD JUST READ THE JEEP FORUMS THEY WILL SEE THIS IS A "NATIONWIDE" ISSUE THAT IS VERY DANGEROUS WITH HUNDREDS OF NEAR MISS ACCIDENTS. HER FIRST ISSUE WITH MY JEEP IS WHEN COMING TO A STOP OR SITTING IDLE WITH THE CAR IN DRIVE THE ENGINE JUST SHUTS OFF. OF THE 8 TO 10 TIMES THIS HAS HAPPEN, TWICE THE CAR DID NOT WANT TO START UP AGAIN. WE HAD TO GIVE THE CAR ABOUT 5 MINS AND THEN IT STARTED RIGHT UP. DEALER FOUND SOME "RANDOM" ERROR CODES THAT WE WERE TOLD HAD NOTHING TO DO WITH THE ISSUE WE WERE HAVING. AT THE THIRD TIME WE TOO THE JEEP TO THE DEALER THEY CHANGED A SENOR AND REPLACED THE TRANSMISSION FILTER AND FLUID. THE PROBLEM CONTINUED AND ON THE FOURTH TRIP TO DEALERSHIP THEY UPDATED THE SOFTWARE PER JEEP IN DETROIT. STILL NOT FIXED AND THE DEALER SHIP IS TELLING ME THERE IS NOTHING THEY CAN DO. ISSUE CONTINUES TO HAPPEN. AFTER THE DEALER SHIP INSTALLED THE NEW SOFTWARE, THE SECOND ISSUE STARTED. THIS ISSUE IS THE MOST DANGEROUS AND WILL RESULT IN A LAWSUIT IF NOT FIXED. WHEN DRIVING AT REALLY ANY NORMAL SPEED THE CAR WILL ACT AS IF I THE DRIVER AM HITTING THE BRAKES REALLY HARD. NOT HARD ENOUGH TO LOCK THE WHEELS BUT HARD ENOUGH TO LEAVE A SEAT BELT REDNESS ON MY NECK FROM BEING SLUG FORWARD. WHEN THIS HAPPE

Seat Belts
Filed Dec 22, 20069,000 milesNC

TL* - THE CONTACT STATED AFTER PURCHASING A 2005 JEEP GRAND CHEROKEE THAT SHE DISCOVERED THAT THE SEAT BELT STRAPS DID NOT HAVE ADEQUATE LENGTH TO SECURELY LOCK INTO THE BUCKLE ASSEMBLY FOR LARGE OCCUPANTS. THE DEALERSHIP PROVIDED FREE SEAT BELT EXTENDERS BUT SHE STILL FEELS THAT SEAT BELT EXTENDERS WON'T KEEP HER SAFE IN AN EVENT OF AN ACCIDENT. CONTACT CAN PROVIDE PICTURES OF SEAT BELTS IF NEEDED.

Air BagsCrash1 injured
Filed Dec 20, 200620,000 milesND

TL* - WHILE DRIVING 40 - 45 MILES PER HOUR. THE CONTACT LOST CONTROL OF THE VEHICLE ON A GRAVEL/DIRT ROAD WHICH CAUSED A COLLISION WITH A POST. THE CONTACT'S AIRBAGS DID NOT DEPLOY. THE SEATBELT DIDN'T SECURE HER IN THE VEHICLE WHICH CAUSED HER TO LOSE 4 FRONT TEETH AND, SEVERELY INJURE HER JAW BONE AND CHIN.

Seats › Mid/Rear Assembly
Filed Dec 10, 2006CA

2005 JEEP GRAND CHEROKEE DOES NOT ALLOW TODDLER CAR SEATS TO BE INSTALLED PROPERLY IN THE BACK SEAT DUE TO PERMANENT AND NON ADJUSTABLE HEADRESTS. RECEIVED LETTER FROM CERTIFIED NHTSA SAFETY INSTRUCTOR STATING THIS TO BE TRUE. *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 8, 2006500 milesPA

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THROUGH AN INTERSECTION ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED AND COULD NOT BE RESTARTED. THERE WERE NO WARNING LIGHTS PRIOR TO THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO DIAGNOSED A FUEL PUMP AND FUEL INJECTION PUMP FAILURE, BOTH WERE REPLACED. AFTER THIS INCIDENT, THE VEHICLE PRESENTED TRANSMISSION PROBLEMS. THE CONTACT NOTICED A LOSS OF POWER WHILE DRIVING 65 MPH ON A HIGHWAY. INTERMITTENTLY, THE TRANSMISSION MADE NOISE WHEN SHIFTED TO SECOND GEAR. THE VEHICLE HAD BEEN TAKEN TO THE DEALERSHIP 20 TIMES, HOWEVER NO ERROR CODES IDENTIFIED THE DEFECT. IN ONE OF THE INCIDENTS, THE YELLOW MALFUNCTION LIGHT ILLUMINATED AND THE DEALERSHIP IDENTIFIED THE DEFECT AS THE COMPUTER CONTROL MODULE AND THE DRIVER SHAFT, BOTH WERE REPLACED, HOWEVER THE TRANSMISSION PROBLEM PERSISTED. THE DEALERSHIP DETERMINED THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS CONTACTED WHO RECOMMENDED TO TAKE THE VEHICLE TO A DIFFERENT DEALERSHIP. *AK THE VEHICLE WAS NOT DOWNSHIFTING WHEN GOING UP HILLS AND IT WOULD GET STUCK IN SECOND OR THIRD GEAR. THE A/C AND BLOWER MOTOR WERE INOPERATIVE, THE DEALER COULD NOT DUPLICATE THE CONSUMERS CONCERN. THE KEY BECAME STUCK IN THE IGNITION. ALL THE DASHBOARD LIGHTS WERE FLASHING, THE CD PLAYER WAS BROKE. THE BRAKES AND ROTORS VIBRATED. THE STARTER WAS REPLACED. THE DRIVESHAFT AND HEATER WERE REPLACED. THE SEATS WOULD NOT MOVE BACK. THE SEAT BELTS DID NOT RETRACT AS THEY SHOULD. UPDATED 01/17

Electrical System
Filed Dec 8, 200614,100 milesOH

DT*: THE CONTACT STATED AFTER TOWING THE VEHICLE AND DRIVING IT 20 MILES AT 50 MPH, THERE WAS A INTENSE SMELL OF BURNING RUBBER SURROUNDING THE OUTSIDE OF THE VEHICLE. THE SMELL WAS COMING FROM THE CENTER FRONT OF THE VEHICLE NEAR THE FIREWALL. THE VEHICLE WAS TAKEN TO A SERVICE DEALER ON 3 SEPARATE OCCASIONS FOR THE SAME ISSUE, BUT THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM. THE MANUFACTURER WAS ALSO NOTIFIED, WHO THE CONTACT STATED WAS VERY RUDE.*AK THE CONSUMER STATED THE OWNERS MANUAL WAS INCORRECT ON HOW TO TOW A VEHICLE. UPDATED 01/10/07. *JB

Service Brakes, Hydraulic
Filed Dec 6, 20067,400 milesMI

THE DASH BOARD COMPUTER FAILS TWICE AND INFORMATION PANEL SAYS BRAKES FAILING. ALSO TRANSMISSION FAILURE LEADING TO SUDDEN DEACCELERATION FROM 40 TO 20 MPH AND RPM SHOT UP FROM 2 TO 6. *NM

Electrical System › Instrument Cluster/Panel
Filed Dec 5, 2006NY

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE DASHBOARD LIGHTS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED AN O-RING.*AK

Engine and Engine Cooling
Filed Dec 5, 20068,677 milesCA

2005 JEEP GRAND CHEROKEE PURCHASED BRAND NEW. VEHICLE STALLS WHILE MAKING SHARP LEFT TURN (1ST OCCURRENCE). THIS LEFT ME WITH NO CONTROL OF THE VEHICLE. IN MARCH OF 2006, VEHICLE STALLED WHILE MAKING SAME LEFT TURN. TOOK VEHICLE TO DEALER FOR DIAGNOSIS AND REPAIR. DEALER COULD NOT FIND A PROBLEM AND WAS TOLD TO "BRING IT BACK IF IT HAPPENS AGAIN". ON 11/14/06, VEHICLE STALLED WHILE DRIVING STRAIGHT. AGAIN I HAD NO CONTROL OF VEHICLE. RETURNED TO DEALER, VEHICLE WAS INSPECTED BY MECHANIC AND REGIONAL MANAGER. CALLED BY SERVICE MANAGER AND WAS TOLD "VEHICLE WILL NOT DUPLICATE PROBLEM, COME AND PICK UP VEHICLE, CAR RENTAL WILL NOT BE COVERED AT THIS POINT". TOLD HIM I WILL NOT PICK IT UP UNTIL SOMETHING IS DONE TO CORRECT THIS PROBLEM. I AM VERY UNCOMFORTABLE PUTTING MY FAMILY IN THIS CAR, IT'S TOO UNPREDICTABLE. I WAS THEN TOLD IT'S OUT OF HIS HANDS, IT'S A MANUFACTURE PROBLEM. CONTACT CHRYSLER DIRECT. I HAVE CONTACTED CHRYSLER AND FILED A FORMAL COMPLAINT. I WAS GIVEN A REFERENCE NUMBER AND WAS TOLD I WOULD BE CONTACTED IN 3 BUSINESS DAYS. I REALIZED THIS WAS RIGHT AROUND THANKSGIVING HOLIDAY AND A LOT OF PEOPLE ARE ON VACATION. THE FOLLOWING WEEK I CONTACTED CHRYSLER AND WAS TOLD MY FILE IS WITH THE DEALER AND THEY SHOULD BE CONTACTING ME TO ARRANGE AN "EXIT STRATEGY" . MY HUSBAND WAS PRESENT WHEN THE SERVICE MANAGER CALLED THE REGIONAL MANAGER VIA CELL AND OVERHEARD THE REGIONAL MANAGER STATE HE KNOWS NOTHING OF THE PROBLEM. HE WAS THEN REMINDED THAT HE INSPECTED THE VEHICLE

Service Brakes, Hydraulic › Pedals and Linkages
Filed Dec 5, 200621,500 milesPA

INITIALLY THOUGHT ENGINE ACCELERATED WHEN PRESSING ON BRAKE PEDAL. CAME TO REALIZE THAT I WAS PRESSING BOTH THE ACCELERATOR AND BRAKE TOGETHER. POOR DESIGN. *JB

Electrical System › Instrument Cluster/Panel
Filed Nov 28, 200629,980 milesNJ

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THIS WAS ACCOMPANIED BY ALL THE GAUGES CEASING TO FUNCTION WITH A CLICKING NOISE COMING FROM THE DASHBOARD PANEL. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT MOISTURE HAD COLLECTED IN THE JUNCTION BOX. THE JUNCTION BOX WAS REPLACED, BUT THE PROBLEMS PERSISTED.

Electrical System
Filed Nov 16, 2006VA

2005 JEEP GRAND CHEROKEE STOPS FOR NO REASON LEAVING NO CONTROL OF POWER STEERING AND POWER BRAKES. HAVE SENT BACK TO JEEP DEALER TWICE TO TRY TO ALLEVIATE PROBLEM. *JB

Engine and Engine Cooling
Filed Nov 13, 200620,100 milesNV

DT*: THE CONTACT STATED WHILE DRIVING 60 MPH ON THE INTERSTATE, THERE WAS A LOSS OF ALL VEHICLE POWER, AND THE ENGINE STALLED WITHOUT WARNING. AFTERWARDS, THE ENGINE WAS EASILY RESTARTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE ELECTRICAL WIRES ALONG THE ENGINE WERE MOUNTED INCORRECTLY AND HAD WORN INTO. THE ELECTRICAL WIRES WERE REPLACED, BUT THE ENGINE STALLING PROBLEM PERSISTED. THE MANUFACTURER WAS ALERTED. UPDATED 12/28/2006 - WHIKE DRIVING AT SPEEDS OF 5 - 60 MPH ALL THE DASJ LIGHTS WOULD FLASH ON AND OFF AND THE VEHICLE WOULD LOOSE POWER. SO FAR THE DEALER HAS REPLACED THE CRANK SENSOR DUE TO WEAR, FRONT CONTROL MODULE. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 8, 200623,000 milesVA

SERVICE BRAKES, HYDRAULIC:ANTILOCK:ABS WARNING LIGHT. *NM

Engine and Engine Cooling
Filed Oct 30, 200626,100 milesCT

DT*: THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE HESITATED WITHOUT WARNING. IT WAS DRIVEN TO THE DEALER ON SEVERAL OCCASIONS, HOWEVER THE PROBLEM HAS NOT BEEN DETERMINED.

Vehicle Speed Control
Filed Oct 16, 200615,550 milesCT

DT*: THE CONTACT STATED IN APRIL 2006, THE VEHICLE ACCELERATED ON ITS OWN NEARLY CAUSING AN ACCIDENT. THE SERVICE DEALER DETERMINED THE COMPUTER SYSTEM THAT RUNS THE TRANSMISSION WAS THE PROBLEM. THE COMPUTER ISSUE ALLOWED THE TRANSMISSION TO LEAK IMPROPERLY. ALSO, IN OCTOBER 2006 THE VEHICLE STALLED AT 30 MPH DUE TO ALL THE ELECTRIC IN THE VEHICLE FAILING.

Vehicle Speed Control › Accelerator Pedal
Filed Oct 8, 20061,870 milesNY

DURING THE LAST TIME THAT I HAVE USED MY 2005 JEEP CHEROKEE, THE ACCELERATOR GOT STUCK, THE VEHICLE ACCELERATED FROM A SPEED OF ABOUT 55 TO 90 TO 100 BEFORE I COULD STOP THE VEHICLE THIS OCCURRED SEVERAL TIMES. *JB

Electrical System › Instrument Cluster/Panel
Filed Oct 3, 200620,800 milesNC

2005 JEEP GRAND CHEROKEE - ~21,000 MILES ON VEHICLE. THE INSTRUMENT CLUSTER/GAUGES WILL RANDOMLY ALL LIGHT UP AT ONCE, THEN GO OFF ONE AT A TIME AS I AM DRIVING ON THE ROAD. THE SPEEDOMETER, AT THE SAME TIME WILL GO TO 0 THEN WILL SEEM TO 'REBOOT' AND GO BACK TO THE CORRECT SPEED. AGAIN, ALL OF THIS WILL HAPPEN RANDOMLY AS I TRAVEL ON THE HIGHWAYS. I HAVE TAKEN THIS VEHICLE IN 3 TIMES TO THE WESTGATE CHRYSLER JEEP DEALERSHIP IN RALEIGH, NC, AND IT HAS STILL NOT BEEN CORRECTED!! ON THE FIRST TRIP, THEY JUST FLASHED THE COMPUTER AND SENT ME ON MY WAY. ON THE SECOND TRIP THERE, THE FLASHING HAPPENED TO THE TECHNICIAN SO THEY REPLACED THE JUNCTION BOX AND SAID THAT SHOULD DO IT...BUT THE PROBLEM STILL OCCURS. ON THE 3RD TRIP, THEY JUST HOOKED UP THE COMPUTER AND SAID EVERYTHING WAS FINE. THEY CALLED THE CHRYSLER TECHNICAL SERVICE AND THEY TOLD THEM TO JUST WAIT UNTIL IT HAPPENS AGAIN...THEN BRING IT IN?? IT HAPPENS AT RANDOM TIMES, SO IT'S DIFFICULT TO 'JUST BRING IT IN'. MY JEEP HAS BECOME UNSAFE TO DRIVE AT THIS POINT! WHEN THE INSTRUMENT CLUSTER GOES BLANK WHILE I'M DRIVING, IT BECOMES A HAZARD TO ME AND MY FAMILY. I HAVE CONTACTED CHRYSLER, BUT I HAVE ONLY RECEIVED AN AUTOMATED REPLY. THEY ARE NOT HELPING ME WITH THIS SERIOUS ISSUE. I'VE SEARCHED THE INTERNET WITH PEOPLE WHO HAVE HAD SIMILAR PROBLEMS, AND THE SOLUTIONS RANGE FROM BAD FUSES, TO CORROSION IN THE CONNECTORS, RELAYS, ETC. I DON'T WANT TO TAKE THIS IN TO WESTGATE AS THEY APPEAR USELESS AND DON'T WANT TO DO ANY DET

Power Train › Automatic Transmission
Filed Oct 2, 200616,500 milesOH

TRANSMISSION SURGES AND DOES NOT WANT TO CHANGE GEARS WHILE ACCELERATING. DANGEROUS ON HIGHWAY... CANNOT PICK UP SPEED JEEP AUTHORIZED DEALER REPLACED TORQUE CONVERTER... PROBLEM STILL EXISTS. IN SHOP AGAIN TODAY FOR REPAIR. *NM

Visibility › Glass, Side/Rear
Filed Oct 2, 200614,925 milesTX

DT*: THE CONTACT STATED WITHOUT INCIDENT, THE DRIVER AND PASSENGER SIDE WINDOWS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR THE DRIVER SIDE WINDOW AND THE WINDOW WAS REPLACED. ALSO WHILE TRAVELING 55 MPH, THE ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS PULLED OVER AND TURNED OFF. IT WAS RESTARTED AND WAS TAKEN TO THE DEALERSHIP, WHO WAS UNABLE TO DETERMINE THE PROBLEM.

Power Train › Automatic Transmission
Filed Sep 30, 200613,825 milesCA

I PURCHASED A 2005 JEEP GRAND CHEROKEE IN JANUARY 2005. ON AUGUST 25, 2006, I TOOK THE VEHICLE TO NORMANDIN CHRYSLER JEEP BECAUSE THE CHECK ENGINE LIGHT HAD COME ON AND THE CAR WAS LURCHING, MAKING NOISE AND KEPT SLIDING INTO THIRD GEAR. THE CAR WAS RETURNED TO ME AFTER THREE PLUS WEEKS AND THE FIRST TIME I DROVE IT, MY PASSENGER AND I WERE ALMOST INVOLVED IN AN ACCIDENT BECAUSE THE CAR DIED. THE CAR WAS IMMEDIATELY RETURNED TO THE DEALERSHIP WHERE IT HAS BEEN FOR OVER TWO WEEKS AWAITING A "NEW" TRANSMISSION. THE CAR HAS BEEN IN THE DEALERSHIP FOR A TOTAL OF 36 OF THE LAST 38 DAYS. THE CAR IS STILL AT THE DEALERSHIP. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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