Page 37 of 42 · complaints 1,801–1,850 of 2,052

2005 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Vehicle Speed Control
Filed Jun 20, 200810,500 milesIL

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ENGINE REVVED VERY LOUDLY. THE VEHICLE THEN SURGED FORWARD SIX FEET. THERE WAS NO CRASH. THE VEHICLE WAS SERVICED BY THE DEALER FOR THIS FAILURE ONE YEAR EARLIER. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 10,500.

Steering › Rack and Pinion
Filed Jun 18, 200836,000 milesFL

THE RACK AND PINION ON MY 2005 JEEP GRAND CHEROKEE IS COMPLETELY WORN OUT AND MAKES CONSIDERABLE AMOUNTS OF NOISE WHEN DECREASING IN SPEED. CAR HAS 47,000 MILES AND BEFORE MY WARRANTY WAS UP AT 36,000 I TOOK THE VEHICLE IN FOR REAR END INSPECTION AND THEY FOUND "NO PROBLEMS." THIS IS FRAUD, AND NOW I HAVE TO PAY $1350 TO HAVE THE RACK AND PINION REPLACED. *TR

Engine and Engine Cooling
Filed Jun 14, 200845,000 milesMN

OUR 2005 JEEP GRAND CHEROKEE LIMITED 5.7L HAS STALLED OUT THREE TIMES AFTER PURCHASING USED IN 2007. THIS HAS HAPPENED TWICE WHILE TRAVELING 65 MILES PER HOUR ON AN INTERSTATE AND ONCE WHILE BACKING OUT OF THE DRIVEWAY. EACH TIME THE VEHICLE STALLS OUT, THE ENTIRE CAR SHUTS DOWN, INCLUDING ELECTRONICS. EACH TIME THE VEHICLE HAS RESTARTED WITHOUT TROUBLE. *TR

Exterior Lighting
Filed Jun 14, 200870,000 milesSC

THE MULTI-FUNCTION SWITCH ON MY 2005 GRAND CHEROKEE JEEP FLICKERS ON AND OFF AT TIMES. IT CAUSES MY HEADLIGHTS ON MY VEHICLE TO GO OUT DURING NIGHT TIME DRIVING. I INITIALLY TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC AND REPAIR JAN 2008. THE PART WAS ORDERED BUT NEVER CAME IN. I TOOK IT AGAIN TO CHRYSLER JEEP DEALERSHIP FOR THE SAME CONCERN AND HAVE LEARNED THAT THE PART NEEDED TO REPAIR MY VEHICLE IS ON A NATIONAL BACK ORDER. THIS IS A NECESSARY PART FOR SAFE DRIVING AT NIGHT. HOW CAN IT BE ON BACK ORDER UNLESS IT WAS SOMETHING DEFECTIVE TO BEGIN WITH? *TR

Exterior Lighting › Headlights
Filed May 29, 200838,000 milesME

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEADLIGHTS FLICKERED ON HER VEHICLE, AND WOULD ALSO TURN OFF AND NOT BACK ON. THE INSTRUMENT PANEL LIGHTS WOULD ALSO FLICKER. ON APPROXIMATELY 6-8 OCCASIONS, THE VEHICLE WOULD NOT START. THE COMPUTER SYSTEM WAS REPLACED AND THE STARTING FAILURE WAS RESOLVED; HOWEVER, THE HEADLIGHTS STILL FLICKERED APPROXIMATELY 90% OF THE TIME THEY WERE ACTIVATED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 38,000.

Tires › Valve
Filed May 28, 200822,000 milesPA

TIRE PRESSURE SENSING VALVE STEMS. 3 OF THE 4 VALVE STEMS HAVE CRACKED AND BROKEN AROUND THE THREAD AREA OF THE CAP RESULTING IN TIRE PRESSURE LOSS. *TR

Vehicle Speed ControlCrash
Filed May 3, 2008IL

I OWN A CAR WASH IN BELVIDERE, IL AND ON 4-6-08, WE HAD A CUSTOMER BRING THEIR 2005 JEEP CHEROKEE IN, WE PUT IT IN OUT TUNNEL AND RAN IT THROUGH OUR AUTOMATIC WASH IN NEUTRAL, AND AT THE END OF THE TUNNEL A DRIVER GOT IN, PUT THE JEEP IN PARK..STARTED IT, AND THE JEEP TOOK OFF RACING DOWN A DITCH AND ONTO A MAJOR STREET. THE VEHICLE CAME TO A STOP WHEN THE DRIVER CRASHED IT INTO A CEMENT LIGHT POLE. THE JEEP IS TOTALED, AND THERE WERE NO INJURIES, BUT IT CAME CLOSE TO RUNNING OVER FOUR CUSTOMERS THAT WERE STANDING, WAITING FOR THEIR CARS TO BE DONE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS SAME JEEP AN ANOTHER WASH FACILITY. THIS IS THE SECOND ONE WE HAVE HAD AT OUT SITE IN TWO YEARS. HELP!! *TR

Steering
Filed May 2, 200831,100 milesIN

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. AFTER ATTEMPTING TO PROCEED FROM A COMPLETE STOP AND MAKING A LEFT TURN AT 5 MPH, THE VEHICLE MADE A 360 DEGREE SPIN. THE CONTACT'S WIFE PREVIOUSLY EXPERIENCED THE FAILURE ON TWO SEPARATE OCCASIONS. THE CONTACT PURCHASED FOUR NEW TIRES, BUT THE FAILURE RECURRED ON MAY 2, 2008. THE FAILURE ALWAYS OCCURS WHEN THE VEHICLE IS TURNING LEFT AT LOW SPEEDS. THE VEHICLE HAD JUST BEEN SERVICED AT THE DEALER FOR ITS 30,000 MILE MAINTENANCE AND NO FAILURES WERE IDENTIFIED AT THAT TIME. THE FAILURE MILEAGE WAS 31,100.

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 30, 200861 milesWI

2005 JEEP GRAND CHEROKEE IDLER PULLEY BROKE RESULTING IN A NEED FOR REPLACEMENT ALONG WITH THE SERPENTINE BELT. *TR

Suspension › Front
Filed Apr 30, 200856,292 milesMI

NO EVENTS LEAD TO FAILURE THAT CAN BE RECALLED. THE UPPER DRIVER'S SIDE BALL JOINT SEPARATED FROM THE KNUCKLE, CAUSING COMPLETE LOSS OF CONTROL, FORTUNATELY, THE CAR WAS TRAVELING AT ONLY 15 MPH. THIS WAS WITNESSED BY AN OAKLAND COUNTY (MICHIGAN-HOME OF CHRYSLER HEADQUARTERS) SHERIFF. UPON MY INVESTIGATION, I FOUND REFERENCE TO AT LEAST 4 CHRYSLER SUV PRODUCTS WITH AN UNCOMMONLY HIGH RATE OF FAILURE OF THE BALL JOINTS. *TR

Power Train › Automatic Transmission
Filed Apr 28, 200839,000 milesTN

I OWN A 2005 JEEP, GRAND CHEROKEE WITH 39,000 MILES. I WAS DRIVING THE VEHICLE WHEN SUDDENLY I HAD TOTAL TRANSMISSION FAILURE. THE VEHICLE WOULD NOT MOVE WHEN APPLYING THE GAS. I COASTED THE VEHICLE OFF TO THE SIDE OF THE RODE AND APPLIED THE BRAKES TO STOP THE VEHICLE. I PUT THE VEHICLE INTO PARK AND GOT OFF THE BRAKES AND THE VEHICLE BEGAN TO ROLL FORWARD. I HAD TO APPLY THE EMERGENCY BRAKES TO STOP THE VEHICLE FROM ROLLING EVEN THOUGH IT WAS IN PARK. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR DIAGNOSIS. *TR

Electrical System › Ignition › Switch
Filed Apr 23, 200818,000 milesNM

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUTS OFF WHENEVER AN OBJECT TOUCHES THE IGNITION KEY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 22,200 AND FAILURE MILEAGE WAS 18,000. UPDATED 05/19/08. *LJ

Structure › Body › Hood › Hinge and Attachments1 injured
Filed Apr 23, 200834,260 milesSC

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT PROPPED UP THE HYDRAULIC HOOD IN ORDER TO DISCONNECT THE BATTERY. THE HOOD CAME DOWN ABRUPTLY ONTO THE CONTACT'S HEAD AND BACK. THE CONTACT SUSTAINED HEAD INJURIES. THE CURRENT MILEAGE WAS 34,315 AND FAILURE MILEAGE WAS 34,260.

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 22, 200816,000 milesTX

OUR 2005 JEEP CHEROKEE HAS 16,000 MILES ON IT. I WAS STOPPED AT A STOP LIGHT. I MADE A RIGHT TURN AND IN THE MIDDLE OF MY TURN, THE LEFT FRONT WHEEL FELL OFF. I LOST MY BREAKS BUT BECAUSE I WAS GOING SO SLOW I SOON CAME TO A STOP. I CALLED LONE STAR JEEP CHRYSLER AND HAD IT TOWED TO THEM. A CHRYSLER ENGINEER CAME TO INSPECT THE VEHICLE AND DETERMINED I HAD A COLLISION. IN ESSENCE THEY SAID I WAS LYING. NO AIRBAGS WERE DEPLOYED AND I STATED THE INCIDENT EXACTLY AS IT HAPPENED. THE VEHICLE IS STILL BEING REPAIRED AND IT WILL BE AT OUR COST. THE DALLAS MORNING NEWS HAS REPORTED TODAY THAT THERE HAS BEEN A HISTORY OF THE UPPER BALL JOINTS SEPARATING IN JEEPS YET CHRYSLER REFUSES TO TAKE RESPONSIBILITY. *TR

Engine and Engine Cooling
Filed Apr 22, 2008100 milesFL

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 50-60 MPH, THE VEHICLE SHUT OFF AND WOULD NOT RESTART. THE VEHICLE HAD TO BE TOWED TO THE DEALER AND THEY STATED THAT THE CAM SENSOR NEEDED TO BE REPLACED. THE FAILURE HAS OCCURRED INTERMITTENTLY EVER SINCE THE VEHICLE WAS PURCHASED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 53,000 AND FAILURE MILEAGE WAS 100. UPDATED 7/3/08 *CN UPDATED 07/03/08

Engine and Engine CoolingFire
Filed Apr 21, 2008VT

MY 2005 JEEP GRAND CHEROKEE CAUGHT FIRE IN THE ENGINE AREA AND WAS DESTROYED..I WAS TRAVELING TO NYC FROM VERMONT ON 2/20/08...FIRE TOOK PLACE IN NEWTOWN CT........ *TR

Engine and Engine Cooling › Engine
Filed Apr 15, 200815,000 milesCA

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP AT APPROXIMATELY 5 MPH, THE VEHICLE COMPLETELY SHUT OFF. THE CONTACT HAD TO PLACE THE VEHICLE INTO PARK IN ORDER FOR IT TO RESTART. THE FAILURE OCCURS MOST FREQUENTLY WHEN MAKING LEFT TURNS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 18,500 AND FAILURE MILEAGE WAS 15,000.

Electrical System › 12v/24v/48v Battery
Filed Apr 9, 2008NY

I HAVE A 2005 JEEP GRAND CHEROKEE THAT I'VE OWNED 2 YEARS AND HAVE PUT 28,000 MILES ON IT AND MY BATTERY IS DEAD. NOT REALIZING WHAT A PAIN IT WOULD BE TO GET A NEW BATTERY I THOUGHT OH WELL. WELL UPON CONTACTING EVERY AUTO PLACE AND MULTIPLE DEALERSHIPS WITHIN A 25 MILE RADIUS I FOUND OUT THAT NO ONE CARRIES THIS MOPAR/CHRSYLER BATTERY. IT HAS TO BE SPECIAL ORDERED AND TO TOP IT OFF IT GOES FOR BETWEEN 120-150 AND THIS IS THE ONLY CHOICE FOR THIS SUV. PER THE DEALERSHIPS THE BATTERY DOES COME WITH A 72 MONTH WARRANTY AT LEAST. SO I CALL CHRYSLER TO SEE IF THEY WILL PRORATE THE BATTERY BEING I'VE ONLY THE JEEP 2 YEARS AND IT'S ONLY 3 YEARS OLD. WELL OF COURSE THEY SAY NO. WHEN YOU PURCHASE ONE OF THEIR CARS THE BATTERY IS ONLY WARRANTED FOR 36 MONTHS OR 36,000 MILES BUT IF I GO BUY THE EXACT SAME BATTERY NOW THEY WILL WARRANTY IT FOR 72 MONTHS. TO ME THIS DOES NOT SOUND ACCURATE BUT THEY REFUSE TO HELP IN ANYWAY. THEY SAID THERE IS ABSOLUTELY NOTHING THEY CAN DO. I AM NOT ASKING FOR SOMETHING FOR FREE BUT I BELIEVE THE BATTERY SHOULD BE PRORATED. *TR

Power Train › Driveline
Filed Apr 1, 2008NY

ON SEVERAL OCCASIONS AFTER I HAVE DRIVEN MY VEHICLE IN HEAVY RAIN ON WET ROADS OR WENT THROUGH A CAR WASH THEN PARKED IT, WHEN I GO TO LEAVE THE AREA IT WILL TAKE OFF (ACCELERATE) AS SOON AS IT IS IN GEAR, MY FOOT IS NOT ON THE GAS IT JUST TAKES OFF, SOMETIMES IT WILL JUST STALL AFTER IT DOES THIS OTHER TIMES IT KEEPS RUNNING AND I AM ABLE TO CONTROL IT. FORTUNATELY I HAVE NOT HAD AN ACCIDENT BECAUSE OF THIS, BUT IT IS QUITE A SCARY EXPERIENCE. MOST RECENT EXPERIENCE WAS AFTER I HAD BEEN TO A CAR WASH. *TR

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Mar 24, 2008NY

2005 JEEP ENGINE LIGHT COMES ON PERIODICALLY, THEY HAVE NOT BEEN ABLE TO TELL ME WHAT IS WRONG WITH IT. I HAD THE CAR INSPECTED WHILE THE LIGHT WAS ON, IT PASSED THE SAFETY INSPECTION, BUT NOT EMMISIONS.THE RAPID OIL CCHANGE CENTER DIDN'T KNOW WHAT THE EMISSION PROBLEM WAS, THEY TOLD ME I IHAD TO TAKE IT TO THE DEALER. I MADE APPOINTMNET WITH DEALER,, I DROP CAR OFF, THE DARN LIGHT IS OFF!!!! THE DEALER SAY THEY CANNOT HELP ME, MY LEASE IS UP IN TWO MONTHS,AND THAT I HAVE 6 DAYS LEFT ON THE EMMISION WARRENTY AND THERE IS NOTHING THEY CAN DO UNLESS THE LIGHT IS ON.... I KNOW THAT LIGHT WILL COME BACK ON THE 7TH DAY. I HAVE DOCUMENTATION THE LIGHT WAS ON BECAUSE THE INSPECTION WOULDN'T CLEAR A FEW DAYS BACK......I WANT THE WARRENTY EXTENDED. *TR

Service Brakes, Hydraulic › Foundation ComponentsCrash
Filed Mar 17, 200815,432 milesNY

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE APPROACHING AN INTERSECTION THE CONTACT APPLIED THE BRAKES AND THEY FAILED TO STOP THE VEHICLE WHICH CAUSED A CRASH. THE DEALER STATED THAT THEY COULD NOT DIAGNOSE THE FAILURE. A TECHNICIAN FROM THE DEALER ALSO INSPECTED THE VEHICLE AND WAS UNABLE TO DIAGNOSE THE FAILURE. THIS FAILURE HAS OCCURRED ON TWO PREVIOUS OCCASIONS. THERE WERE NO INJURIES OR DAMAGE TO THE PROPERTY. THE FAILURE MILEAGE WAS 15432 AND THE CURRENT MILEAGE WAS 16000.

Structure › Body › Roof and Pillars
Filed Feb 20, 2008MI

WATER POURS IN THROUGH THE A PILLARS AND WHERE THE GARAGE OPENER IS. THIS ONLY HAPPENS IN THE WINTER MONTHS, WHEN THE TEMPERATURE IS REALLY COLD. THIS HAPPENED 2 OR 3 TIMES LAST WINTER (2006) AND NOW IT HAS HAPPENED 3 TIMES IN THE LAST 4 DAYS. THE PATTERN IS WHEN THE VEHICLE HAS SNOW ON ROOF AND IT GETS REALLY COLD THEN WARMS UP A LITTLE THE WATER POURS IN. THE CARPET IS SOAKED. I CAN HEAR THE ICE MOVING AROUND IN THE A PILLARS WHEN THIS HAPPENS. THE DEALER CAN'T SIMULATE THIS. THEY PUT THE VEHICLE IN A ROOM AND RUN WATER OVER IT. I THINK IT HAS SOMETHING TO DO WITH THE WATER FREEZING INSIDE AND EXPANDING THEN WHEN IT WARMS UP IT JUST POURS INSIDE THE VEHICLE. THE DEALER CHECKED THE SUNROOF AND SAID THERE WAS NO PROBLEM. I THINK IT COULD BE THE GASKETS FOR THE LUGGAGE RACK COULD BE CRACKED OR LOOSE, THUS WATER GETTING IN. I CAN'T EXPLAIN WHY IT DOESN'T DO IT WHEN IT JUST RAINS. *TR

Power Train › Manual Transmission
Filed Feb 8, 200812,690 milesOH

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 15-55 MPH, THE VEHICLE SHOOK WHEN THE GEARS SHIFTED. IN ADDITION, THE VEHICLE HESITATED WHEN ATTEMPTING TO ACCELERATE. THE DEALER STATED THAT THE TORQUE CONVERTER INSIDE THE TRANSMISSION CAUSED THE FAILURE AND THEY FOUND WATER INSIDE THE TRANSMISSION. THEY REPAIRED THE VEHICLE AS PART OF THE RECALL FOR THE POWER TRAIN: AUTOMATIC TRANSMISSION (NHTSA CAMPAIGN ID 05V396000). APPROXIMATELY SEVEN MONTHS LATER THE FAILURE OCCURRED AGAIN. IN ADDITION, THE VEHICLE WOULD LURCH FORWARD WHEN THE VEHICLE WAS STOPPED. THE DEALER STATED THAT THE AUTOMATIC TRANSMISSION CAUSED THE FAILURE. THE DEALER MADE THE REPAIR. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FOUR MORE OCCASIONS. THE DEALER STATED THAT THE AUTOMATIC TRANSMISSION CAUSED EACH FAILURE. THE FAILURE MILEAGE WAS 12,690 AND CURRENT MILEAGE 60,000.

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 4, 200828,000 milesIL

WHILE SLOWING TO A STOP, ENGINE DIES AND VEHICLE LOSES ALL POWER STEERING AND BRAKES MAKING VEHICLE EXTREMELY UNSAFE. THIS HAS JUST BEGUN HAPPENING ON THIS VEHICLE AT APPROX. 28,000 MILES. HOWEVER, IT HAS HAPPENED TWICE IN THE PAST TWO DAYS. *TR

Engine and Engine Cooling
Filed Jan 17, 20089,000 milesOH

THE STALLING PROBLEM WAS ORIGINALLY REPORTED TO THE DEALERS TECHNICIANS AT 9,007 MILES. IT OCCURRED INTERMITTENTLY WHILE COASTING OR BRAKING. THEY COULD NOT REPRODUCE THE PROBLEM, INDICATING "[NO CODES] STORED; COULD NOT DUPLICATE CONDITION" ON THE REPAIR FORM, AND SENT IT HOME WITH ME. KNOWING THERE WAS NOTHING THEY WOULD DO UNTIL A STALL COULD BE DELIBERATELY DEMONSTRATED, I CONTINUED TO DRIVE IT UNTIL SEPTEMBER, WHEN THE STALLING BECAME MORE FREQUENT THAN THE NORMAL EVERY-2-MONTH AVERAGE AND NEARLY CAUSED AN ACCIDENT DUE TO THE UNEXPECTED LOSS OF POWER STEERING AND BRAKES. I AGAIN ASKED THEM TO TRACK DOWN THE PROBLEM AND REPAIR IT. THEY FINALLY DECIDED TO ATTACH THEIR CO-PILOT COMPUTER WHICH MONITORS THE JEEP'S SYSTEMS AND HAVE ME DRIVE IT FOR A WHILE. IF IT STALLED, I WAS TO PRESS A BUTTON TO CAPTURE THE PREVIOUS AND FUTURE 30 SECONDS OF VEHICLE ACTIVITY. ON TWO OCCASIONS WHILE THE CO-PILOT WAS ATTACHED, A STALL OCCURRED. I PRESSED THE CO-PILOT TRIGGER TO CAPTURE THE DATA BOTH TIMES. WHEN THEY GOT THE JEEP BACK, THEY SAID THERE WAS SOMETHING INDICATING THE ENGINE STOPPED RUNNING ON TWO OCCASIONS. CHRYSLER RECOMMENDED THEY REPLACE THE EGR VALVE AND THE PURGE SOLENOID, WHICH THEY DID. THIS MORNING IT STALLED AGAIN. I UPDATED CHRYSLER AND THE DEALER ABOUT THE INCIDENT. THE SERVICE MANAGER TOLD ME THAT CHRYSLER'S ENGINEERS HAVE INSTRUCTED THEM TO PERFORM NO SERVICE - NO REPLACEMENTS AND NO TROUBLESHOOTING - ON MY JEEP UNTIL A MECHANIC CAN DEMONSTRATE ANOTHER ENGINE STALL. PLE

Power Train › Automatic Transmission › Torque Converter
Filed Jan 11, 2008OH

SAFETY RECALL 2005 JEEP GRAND CHEROKEE/TRANSMISSION FLUID LEAK. VEHICLE SHAKES VIOLENTLY/SHUDDERS ON HIGHWAY &WHEN SPEEDING UP/ SLOWING DOWN. JEEP SERVICED ON 5 SEPARATE OCCASIONS FOR RECALL OVER 36 MONTHS. REPAIRED INCORRECTLY ON 1ST VISIT TO DEALER SERVICE. BROUGHT IN 4 SUBSEQUENT TIMES/APPROX. EVERY 10,000 MI- TO FIX SAME ISSUE TRANSMISSION/ FAILED TORQUE CONVERTER/SHUDDER. DEALER ARGUED NO RECALL OF THIS ITEM, DESPITE HAVING NHTSA RECALL INFO/MY VIN WAS NOTED ON RECALL. DEALER REFUSED TO WAIVE $100 POWERTRAIN WARRANTY FEE EACH TIME JEEP BROUGHT BACK. DEALER INSISTED MOPAR PARTS HAVE 9,000 MI WARRANTY/ I WOULD PAY FOR REPAIR B/C I DROVE 10,000 MI SINCE PREVIOUS REPAIR. DEALER REFUSED TO PROVIDE RENTAL CAR DESPITE 5-7 DAY S TO REPAIR. RECALL STATES A LOANER VEHICLE TO BE PROVIDED IF SCHEDULED REPAIR WOULD TAKE >1+DAYS. A LOCAL 5 STAR JEEP/CHRYSLER DEALERSHIP REFUSED TO SERVICE JEEP AFTER THEIR INITIAL RECALL REPAIR FAILED AT 10,000 MILES. I WAS TOLD TO TAKE JEEP BACK TO DEALERSHIP I LEASED IT FROM. DEALERSHIP MANAGER TOLD ME IT WAS NOT HIS PROBLEM TO FIX & 5 STAR JEEP NAME DID NOT MEAN ANYTHING TO HIM. SAID HE WAS NOT CONCERNED ABOUT RECALL. I BROUGHT JEEP TO THE LEASING DEALERSHIP- THEY REFUTED CLAIMS OF A RECALL & TOLD ME TO PAY FOR ALL REPAIRS & LOANER CAR. IT WASN'T UNTIL 4TH&5TH TIME JEEP WAS IN FOR SERVICE THAT A LOANER CAR WAS PROVIDED BECAUSE I TOLD DEALER I WAS PURSUING OHIO LEMON LAW. THE LAST TIME I BROUGHT JEEP IN FOR SERVICE OF THIS RECALL ITEM, I WAS TOLD TO G

Power Train › Automatic Transmission
Filed Nov 29, 200740,000 milesMA

I BOUGHT A BRAND NEW 2005 JEEP GRAND CHEROKEE LAREDO, WITHIN WEEKS I STARTED TO NOTICE THE UPHOLSTERY WAS NOT TREATED, IT WOULD STAIN WITH THE SLIGHTEST BIT OF CONDENSATION OR RAIN. AFTER ABOUT 8-12 MONTHS I STARTED TO FEEL IT GETTING SLUGGISH WHEN ACCELERATED BUT THE PROBLEM WAS INTERMITTENT. BROUGHT IT IN TO DEALERSHIP AND THEY SAID NO PROBLEM WAS DETECTED. THE REAL PROBLEMS STARTED AFTER I HAD THE VEHICLE 2YRS..CHECK ENGINE LIGHT WOULD COME ON, GEARS WOULD STICK, ENGINE WOULD ROAR UP TO 4.5 RPMS AND WOULD NOT ACCELERATE. THIS WOULD HAPPEN IN RUSH HOUR TRAFFIC, ON RAMPS TO THE HIGWAY, GREEN LIGHTS ETC.. I ALMOST GOT CREAMED BY AN 18 WHEELER. THE VEHICLE WOULD BUCK AND SPUTTER. IF I KEPT MY FOOT ON THE GAS IT WOULD EVENTUALLY CLUNK INTO GEAR.IT HAD BEEN TO THE DEALERSHIP 6 TIMES. AT ONE POINT THEY REPLACED THEY TRANSMISSION MODULE..THAT DID NOT FIX THE PROBLEM. IT STARTED TO GET TIRESOME, DEALERSHIP WAS CONDENSCENDING CLAIMING "THEY COULD NOT DUPLICATE THE PROBLEM." NO LUCK WITH GM'S ,SERV MGRS, AND THE CHRYSLER CORP. CHYSLER DOES NOT HONOR THEIR WARRANTIES OR CARE ABOUT THEIR CUSTOMERS. I FEARED FOR MY LIFE IN THE VEHICLE AND JUST TRADED IT IN, UPSIDE DOWN,YESTERDAY. I HAD NO FIGHT LEFT IN ME. THIS WAS THE WORST EXPERIENCE YOU COULD IMAGINE BUYING A BRAND NEW SUV. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS FATALLY INJURED. *TR

Electrical System › Wiring
Filed Nov 27, 200732,600 milesFL

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE AIR CONDITIONER WOULD ONLY FUNCTION PROPERLY WHEN ON A HIGH SETTING. THE REPAIR SHOP STATED THAT THE WIRE HARNESS FOR THE BLOWER MOTOR WAS MELTING AND CAUSING THE FAILURE. THE DEALER STATED THAT A NEW BLOWER AND WIRE HARNESS WAS NEEDED. THE CURRENT AND FAILURE MILEAGES WERE 32,600.

Engine and Engine Cooling › Engine
Filed Nov 20, 2007IL

I OWN A 2005 4.7 LITER V8 GRAND CHEROKEE. SINCE MY PURCHASE (TWO YEARS AGO), THE ENGINE HAS IDLED ROUGH ALMOST THE ENTIRE TIME AND COMPLETELY SHUT OFF WHILE DRIVING ABOUT 8 TIMES. *TR

Engine and Engine Cooling
Filed Nov 13, 200758,000 milesIN

MY 2005 JEEP GRAND CHEROKEE(4.7) WITH 58,000 MILES OVERHEATED AND STALLED AS I WAS PULLING A SMALL CARGO TRAILER. THE JEEP IS EQUIPPED WITH A TRANSMISSION COOLER AND UP UNTIL THIS INCIDENT I'VE HAD NO OVERHEATING PROBLEMS. WHEN I POPPED THE HOOD THERE WAS COOLANT EVERY WHERE. THE JEEP WAS TOWED TO SERVICE GARAGE AND WAS DIAGNOSED WITH A FAILED WATER PUMP. THE DAY I PICKED UP MY "FIXED" JEEP I NOTICED A STRANGE SOUND COMING FROM THE ENGINE ... I TOOK THE JEEP BACK TO MY SERVICE GARAGE AND THEY TOLD ME MY A/C COMPRESSOR WAS FAILING AND UPON CHECKING WITH THE LOCAL PARTS SUPPLIER, MY MECHANIC TOLD ME HE COULD NOT BUY A REPLACEMENT COMPRESSOR ... I MUST GO TO A JEEP DEALER. I DID AND WAS TOLD THERE WAS A NATIONAL BACK ORDER AND I WOULD HAVE TO WAIT AT LEAST 3 WEEKS FOR A REPLACEMENT. KEEP IN MIND THE ENGINE HAS ONE BELT, SO AT ANY TIME THE COMPRESSOR COULD FREEZE UP AND I WOULD NOT BE ABLE TO DRIVE THE VEHICLE ONCE THE BELT BROKE. I DID A LOT OF PHONE CALLING AND FOUND A COMPRESSOR IN ILLINOIS .. IT WAS DELIVERED AND INSTALLED FOR $550.00. SO, WITHIN A WEEK I SPENT OVER $900.00 FOR REPAIRS. THE JEEP WAS A DEALER DEMO, SO I WAS OUT OF WARRANTY EVEN THOUGH I BOUGHT THE JEEP WITH LESS THAN 1,000 MILES ON IT. *TR

Engine and Engine Cooling
Filed Oct 31, 200724,000 milesKY

THIS IS THE SECOND COMPLAINT I HAVE FILED CONCERNING THIS PROBLEM. THIS IS A CONTINUAL ISSUE THAT, IF LEFT UNCORRECTED, WILL EVENTUALLY CAUSE AN ACCIDENT. MY 2005 JEEP GRAND CHEROKEE (4.7L AT) STALLS OR NEARLY STALLS WHILE COMING TO A STOP, OR ACCELERATING FROM A STOP. THE LAST REPORTED INCIDENT OCCURRED WHILE APPROACHING A STOPLIGHT. SINCE THAT INITIAL COMPLAINT, I HAVE SPENT 19 HOURS OVER 3 VISITS TO THE DEALER TRYING TO IDENTIFY THE PROBLEM. AFTER REPLACING A SOLENOID IN THE THROTTLE ASSEMBLY, THE CONDITION SEEMED TO IMPROVE, BUT HAS SINCE REGRESSED TO PRE-REPAIR STATUS. I HAVE RECEIVED NO FEEDBACK CONCERNING MY ORIGINAL COMPLAINT FROM NHTSA, NOR HAVE I BEEN NOTIFIED BY DAIMLER-CHRYSLER OF ANY DEVELOPMENTS IN CORRECTING THIS PROBLEM. RELYING ON DC'S INITIATIVE TO DETERMINE THE CAUSE AND NECESSARY REPAIR FOR THIS ISSUE SEEMS IRRESPONSIBLE SINCE THEY HAVEN'T DONE SO IN THE TWO YEARS THAT MY MODEL HAS BEEN ON THE STREET. ALSO, IF IT WERE NOT FOR THE PERSONAL INITIATIVE OF THE MECHANIC THAT REPLACED THE SOLENOID, I WOULDN'T HAVE RECEIVED ANY HELP WITH MY PROBLEM. THE DEALER POSITION WAS THAT THERE WAS NO COMPUTER REGISTERED EVENT, SO THEREFORE, THE STALLING HAD NOT OCCURRED. WHEN THEY COULD PERSONALLY OBSERVE THE EVENT, AND CAPTURE IT IN THE VEHICLE COMPUTER, THEY WOULD INVESTIGATE FURTHER TO SEE IF ANY REPAIR WAS WARRANTED. THE SURVEY BELOW ASKS ABOUT PROPERTY DAMAGE, DEATHS, AND FIRES. DO I NEED TO ACTUALLY HAVE ONE OF THESE EVENTS OCCUR TO MY FAMILY TO FLAG MY COMPLAINT FOR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 28, 200718,000 milesCO

I HAVE TO BE EXTREMELY CAREFUL WHEN BRAKING AS THE BRAKE PEDAL GOES TOO FAR DOWN AND IS TOO CLOSE TO THE ACCELERATOR AND IT IS VERY EASY TO PUSH ON THE ACCELERATOR WHILE BRAKING. I HAVE NEARLY RAN INTO OTHER VEHICLES OR EVEN PEOPLE IN A CROSSWALK WHILE PUSHING ON THE BRAKE. DEALER SAYS THERE ARE NO TSB'S OR ANY INTERNAL INFORMATION REGARDING THIS PROBLEM. BECAUSE I AM AWARE OFTHE PROBLEM I AM VERY CAREFUL, BUT THERE ARE TIMES WHEN YOU JUST PUSH ON THE BRAKE AND MY FOOT IS ALSO HITTING THE ACCELERATOR. *TR

Engine and Engine Cooling › Engine
Filed Oct 27, 200726,000 milesNC

2005 JEEP GRAND CHEROKEE 4.7L 4WD. ENGINE IDLES ROUGH AND STALLS WHEN BRAKES ARE APPLIED. REPORTED TO DEALERSHIPS FOR SERVICING ON MULTIPLE OCCASIONS. UNABLE TO RESOLVE. *TR

Engine and Engine Cooling
Filed Oct 26, 2007GA

OUR 2005 JEEP GRAND CHEROKEE HAS STARTED CUTTING OUT OR STALLING. ENGINE JUST STOPS. MY SON WAS ALMOST IN A MAJOR COLLISION WHEN HE COULDN'T GET THE CAR OUT OF THE INTERSECTION. THANK GOD THERE WAS NO ACCIDENT. MAYBE IF MORE PEOPLE COMPLAINED - I HATE TO SEE LIVES LOST- WHAT WILL IT TAKE FOR A RECALL- JEEP REPAIR STATES RESETTING THE DRIVE TRAIN SHOULD HELP.. DOES IT???? *TR

Engine and Engine Cooling › Engine
Filed Sep 27, 200735,385 milesOH

I HAVE TAKEN MY 2005 JEEP GRAND CHEROKEE INTO THE DEALERSHIP 3 TIMES FOR ROUGH IDLE AND STALLING ISSUES. THEY INFORMED MY THAT IT WAS THE SPARK PLUGS AND NEEDED A THROTTLE BODY CLEANING. SO I PAID TO HAVE THOSE THINGS DONE. THEN, 2 DAYS AFTER THE SERVICE WAS PERFORMED, I WAS DRIVING AND MY VEHICLE SHUT OFF. I WAS IN THE MIDDLE OF TRAFFIC AND LOST ABILITY TO STEER AND BRAKE. LUCKILY I WAS ABLE TO SAFELY MOVE ON THE SHOULDER AND AVOID A COLLISION. I HAVE DONE QUITE A BIT OF RESEARCH ONLINE ABOUT THIS PROBLEM, AND THERE ARE MANY PEOPLE WHO HAVE THE SAME PROBLEM WITH THEIR 4.7 GC AND COMMANDERS. *TR

Service Brakes, Hydraulic › Foundation Components › Disc › RotorCrash2 injured
Filed Sep 19, 200719,300 milesNJ

WHILE TRYING TO STOP, WHILE MY FOOT WAS ON THE BRAKE PEDAL, THE ENGINE STARTED RACING AND WAS NOT ABLE TO STOP, I ENDED UP HITTING THE CAR IN FRONT OF ME, 2 CAR PASSENGERS WENT TO THE HOSPITAL WITH MINOR INJURIES. CONTACTED JEEP AND CAR WAS CHECKED BY FACTORY EXPERT AT LOCAL DEALER , NOTHING DEFECTIVE WAS FOUND WITH BRAKES . THIS HAS HAPPENED 2 TIMES BEFORE THIS ACCIDENT. FORTUNATELY, I WAS ABLE TO STOP. ALSO I HAD TO REPLACE ALL 4 ROTORS WITH LESS THAN 18,000 MILES, COMPLAINED TO JEEP AND WAS TOLD THAT ROTORS ARE NORMAL WEAR AND TEAR ITEM AND HOW LONG THEY LAST DEPENDS ON YOUR DRIVING HABITS. I JUST HEARD ON TV THAT THERE IS A RECALL FOR BRAKE FAILURE, CONTACTED JEEP AND WAS TOLD NO, THERE IS NO RECALL AT THIS TIME. PLEASE LET ME KNOW IF THERE IS A RECALL ON 05 JEEP GRAND CHEROKEE FOR BRAKE FAILURE. EQ-10203460-4200. DATE RECEIVED 12/12/07 *JB NEW JERSEY POLICE REPORT. UPDATED 12/12/07 *TR

Visibility › Power Window Devices and Controls
Filed Sep 18, 200751,031 milesMI

DRIVERS SIDE WINDOW ON 2005 JEEP GRAND CHEROKEE ON FIRST OCCASION, MAY 2007 CAME OUT OF POWER WINDOW TRACK, WEDGED BETWEEN MIRROR AND DOOR FRAME AND THE PRESSURE RESULTED IN SPIDER CRACKED THROUGHOUT WINDOW. THIS IS A HAZARD DUE TO POTENTIAL WINDOW EXPLODING ONTO DRIVER WHILE IN TRANSIT. ALSO INABILITY TO CLOSE WINDOW DURING INCLEMENT WEATHER COULD RESULT IN TRAFFIC CRASH. INITIAL REPAIR RESULTED IN WINDOW MOTOR ALSO NEEDING TO BE REPLACED, MOTOR WARRANTED BY CHRYSLER, BUT LABOR WAS CHARGE TO CUSTOMER. SECOND OCCASION SEPTEMBER 16,2007, SAME DRIVERS SIDE DOOR WINDOW CAME OUT OF POWER WINDOW TRACK AND WEDGED BETWEEN MIRROR AND DOOR FRAME. THIS TIME WINDOW DID NOT CRACK, HOWEVER, CHRYSLER DEALER WOULD NOT COVER UNDER WARRANTY, CHARGING CUSTOMER. STORY CHRYSLER JEEP, ADVISED WINDOW TRACK PARTS TO REPAIR THE MOLDING WAS BACK ORDERED FOR 3 WEEKS. DEALERSHIP GLUED OLD TRACK MOLDING INTO PLACE SO IT WOULD NOT SLIP OUT OF PLACE CAUSING THIS POWER WINDOW ISSUE. ( VEHICLE HAS 51,031 MILES ) ADDITIONALLY, AC/ HEAT CONTROL BLOWER RESISTOR AND WIRING MELTED ON PLUG IN BEHIND GLOVE COMPARTMENT OF VEHICLE. THIS RESULTED IN BLOWER MOTOR ONLY WORKING ON HIGH. MAY BE A FIRE HAZARD WITH THIS VEHICLE.... AGAIN DEALER WOULD NOT WARRANTY WORK DUE TO 51,031 MILES ON VEHICLE THIS 2.5 YEARS OLD VEHICLE HAS SIGNIFICANT SAFETY ISSUES. *JB

Engine and Engine Cooling
Filed Sep 18, 200710,000 milesOR

2005 JEEP GRAND CHEROKEE HAS ENGINE FAILURE WHEN THERE IS A RAPID DECLINE IN ENGINE RPM. MOST OFTEN WHEN GETTING OFF OF THE FREEWAY AND COASTING TO AN INTERSECTION, OR WHEN MAKING A TURN IN AN INTERSECTION AND LIFTING OFF THE GAS PEDAL. ENGINE DIES AND THE VEHICLE SHUTS DOWN CAUSING A LOSS IN POWER STEERING AND ALL POWER. THIS CAUSES VEHICLE TO NOT BE UNDER CONTROL AND VEER INTO UNDESIRED LANES, CURBS, AND VARIOUS LOCATIONS DUE TO HAVING SUDDEN LOSS OF POWER STEERING AND ENGINE POWER. *TR

Electrical System › Instrument Cluster/Panel
Filed Sep 15, 200720,000 milesRI

I BOUGHT THE JEEP CHEROKEE LAREDO IN JUNE 2005 AND I HAVE EXPERIENCED SEVERAL EVENTS WITH THE INSTRUMENT PANEL LIGHTING SYSTEM AND GAUGES. THE PANEL GOES ON AND OFF UNTIL THE ENGINE AND / OR AIR CONDITIONS SHUT OFF. AT ONE POINT THE BATTERY NEEDED TO BE REPLACED. IT HAS BEEN VERY STRESSFUL HAVING THIS CONDITION OCCURRING WHILE DRIVING OR AT A TRAFFIC LIGHT. BOTH DEALER AND CHRYSLER HAVE IMPROVISED SOME REPAIRS (6 TIMES) THAT HAD NOT RESOLVED THE PROBLEM. I HAVE DECIDED TO FILE LEGAL ACTION AGAINST THE DEALER AND CHRYSLER AFTER SEEING IN THE NHTSA COMPLAINT DATABASE THAT THIS IS A WIDESPREAD AND SYSTEMIC PROBLEM WITH THIS MODEL. IF YOU WANT TO JOIN THE EFFORT TO PURSUE ACTIONS USING THE "LEMON" OR ANY APPLICABLE LAW REQUEST A COMPLAINT RESEARCH OF THIS COMPLAINT RECORD TO HAVE ACCESS TO MY PHONE AND E-MAIL ADDRESS. HAVING A JOINT EFFORT WILL RESULT IN LOUDER AND MORE EFFECTIVE RESULTS TO DEFEND OUR RIGHTS AS CONSUMERS. *TR

Electrical System › Wiring › Interior/Under Dash
Filed Sep 14, 2007PR

WHILE SUV IS RUNNING ON THE ROAD AND / OR ON FULL STOP THE DASHBOARD LIGHTS TURN ON AND OFF SEVERAL TIMES WITHIN SECONDS, RPMS DECREASES, ENGINE STOPS AND AIR CONDITIONING TURN ON AND OFF. THIS CONDITIONS HAVE OCCURRED ALL AT THE SAME TIME OR IN COMBINATIONS. IN ONE OCCASION THE BATTERY WENT DEAD IN MIDDLE OF THE ROAD. THE DEALERSHIP HAS NOT BEEN ABLE TO FIND THE SOURCE OF THE PROBLEM. THE PROBLEM MAY OCCUR IN BUSY TRAFFIC POSING RISK OF CAR ACCIDENT. *JB

Power Train › Automatic Transmission
Filed Sep 7, 2007PA

2005 JEEP GRAND CHEROKEE PURCHASED USED WITH FULL WARRANTY. 30,000 MILES THE TRANSMISSION GOES. TOOK TO LOCAL DEALERSHIP FOR REPAIRS AND WAS TREATED LIKE DIRT. THEY SAY THEY REBUILT THE TRANSMISSION BUT PROBLEM STILL EXISTS. CLANKING, BANGING, AND NOT SHIFTING AT ALL APPARENTLY THIS IS NORMAL FOR CHRYSLER VEHICLES BECAUSE THE DEALER SAYS THERE IS NOTHING WRONG WITH IT. SURPRISE NOW THAT THE WARRANTY IS UP I WONDER IF THEY'LL FIGURE OUT WHAT IS WRONG. DISGUSTED WITH JEEP, CHRYSLER WILL NEVER OWN ANOTHER!!!*JB

Engine and Engine Cooling
Filed Sep 3, 200730,495 milesOH

THE JEEP GRAND CHEROKEE ( 2005 ) WITH THE 4.7 V8 WILL STALL INTERMITTANTLY. IT IS VERY DANGEROUS TO LOSE ALL POWER BRAKES ETC WHEN STOPPING. I HAVE 2 SMALL CHILDREN AND AM SCARED TO HAVE THEM IN THE VEHICLE. ACCIDENT ALMOST CAUSED!!!!!!!!!!!!!!!!!!!!! *TR

Seats › Mid/Rear Assembly
Filed Aug 15, 200714,000 milesDE

I LEASED A 2005 JEEP GRAND CHEROKEE FROM A LOCAL DEALERSHIP IN WILMINGTON, DE. I RECENTLY EXPERIENCED A SIGNIFICANT PROBLEM WITH THE REAR SEATS AND THEIR ABILITY, OR LACK THEREOF, TO ACCOMMODATE A CHILD'S CAR SEAT. AS MY DAUGHTER CONTINUES TO GROW WE HAVE CHANGED HER CAR SEAT TO THE FORWARD FACING POSITION AND IT IS CURRENTLY LOCATED IN THE CENTER OF THE BACK SEAT. AS SHE CONTINUES TO GROW IT IS BECOMING DIFFICULT TO PLACE HER IN THE CHILD CAR SEAT LOCATED IN THE CENTER OF THE BACK SEAT. THUS, WE ATTEMPTED, UNSUCCESSFULLY, TO MOVE HER CAR SEAT FROM THE CENTER POSITION TO THE RIGHT REAR SEAT POSITION. HOWEVER, DUE TO THE SHAPE OF THE VEHICLES SEAT AND INABILITY TO REMOVE THE HEAD REST, WE WERE UNABLE TO SAFELY SECURE HER CAR SEAT IN THE RIGHT REAR SEAT POSITION. WE HAVE SINCE TRIED TO INSTALL TWO OTHER CHILD SEATS AND NEITHER WORKED. THEREAFTER, WE MADE ARRANGEMENTS TO HAVE SOMEONE FROM CHRISTIANA HOSPITAL WHO IS CERTIFIED BY THE NHTSA INSTALL THE SEAT AND SHE TOO WAS UNABLE TO DO SO AS A RESULT OF THE VEHICLE'S SEAT DESIGN AND HEADREST. WE HAVE RAISED THIS ISSUE WITH THE DEALERSHIP AND DAIMLER CHRYSLER BUT THEY SIMPLY TELL US TO CONSULT OUR OWNER'S MANUAL AND SEATCHECK.ORG. HOWEVER, I HAVE READ THE OWNER'S MANUAL SEVERAL TIMES AND IT STATES THAT A CHILD'S SEAT CAN BE INSTALLED IN ANY OF THE REAR SEAT POSITIONS. MOREOVER, THE REPRESENTATIVE FROM THE HOSPITAL THAT ATTEMPTED TO INSTALL THE SEAT IS ONE OF THE INDIVIDUALS YOU ARE DIRECTED TO FROM THE WWW.SEATCHECK.ORG WEBSITE. THU

Structure
Filed Aug 12, 20075,000 milesFL

VEHICLE HAD BIRD DROPPINGS ON HOOD. WASHED OFF SAME DAY AND ATE RIGHT THROUGH PAINT DOWN TO METAL. JEEP WILL NOT COVER REPAIRS. NOTICED THAT CLEAR COAT EITHER DOES NOT EXIST ON THIS VEHICLE OR IS VERY THIN. NOTICED OTHER SPOTS WHERE BIRD DROPPINGS HAVE LEFT MARKS ON PAINT AND CHIPS IN PAINT ALL OVER VEHICLE. I HAVE OWNED SEVERAL VEHICLES AND NEVER HAVE SEEN PAINT THIS BAD. *JB

Engine and Engine Cooling
Filed Aug 6, 200734,100 milesCA

TURNING LEFT TO ENTER MAJOR HIGHWAY AND THE ENGINE STALLS WITH LOSS OF POWER STEERING AND POWER BRAKES. *TR

Electrical System
Filed Aug 3, 2007OR

SINCE 4/24/07, MY 2005 JEEP GRAND CHEROKEE WILL INTERMITTENTLY FAIL TO START. THIS TYPICALLY HAS HAPPENED AFTER DRIVING IT THROUGHOUT THE DAY WITHOUT INCIDENT. (ONLY ONCE DID IT HAPPEN EARLY IN THE MORNING AFTER SITTING ALL NIGHT.) FOR THE FIRST TWO FAILURES, JUMPING THE BATTERY WAS SUCCESSFUL. THE THIRD INCIDENT, WHERE THE JUMP DIDN'T WORK, LED TO THE BATTERY BEING REPLACED, ALTHOUGH THE OLD BATTERY WAS NEVER DIAGNOSED AS FAULTY. WHEN THE CAR FAILED TO START WITH THE NEW BATTERY,THE KEYS WERE RE-CODED BY A JEEP DEALER. IT THEN FAILED TO START WITH THE NEWLY CODED KEYS. THE IGNITION WAS ELIMINATED AS A PROBLEM, AND THE STARTER WAS REPLACED (WITH AN AFTER-MARKET PRODUCT). WHEN THE CAR FAILED TO START AGAIN, THE STARTER WAS REPLACED A SECOND TIME (WITH A CHRYSLER PART) AND THE IGNITION ONCE AGAIN WAS DIAGNOSED AS WORKING. AFTER THE NEXT FAILURE TO START, A TEMPERATURE SENSOR IN THE TRANSMISSION WAS REPLACED. WHEN THE CAR AGAIN FAILED TO START, I WAS TOLD THE NEWLY REPLACED TEMPERATURE SENSOR WAS FAULTY, IT WAS BEING REPLACED, AND THE CAR WOULD BE READY THE NEXT DAY. NOW, THREE DAYS AFTER BEING TOLD THE CAR WOULD BE READY,I'M TOLD THAT NO ONE KNOWS WHAT THE PROBLEM IS, ALTHOUGH THE DIAGNOSTICS NOW INDICATE THERE IS A PROBLEM. I WAS TOLD BY THE CURRENT JEEP DEALER SERVICING IT THAT NO ONE COULD BE CONSULTED AT CHRYSLER UNTIL THE PROBLEM COULD BE REPLICATED. (ALTHOUGH IT IS A TIMELY PROCESS, THE PROBLEM HAS BEEN REPLICATED WHILE IN REPAIR.) IT IS NOW AUGUST 3, 2007, AND FOR THE LA

Power Train › Driveline › Differential Unit
Filed Jul 31, 200710,000 milesNC

JERKING IN DIFFERENTIAL, DEALER SAID THEY DON'T KNOW WHAT THE PROBLEM IS, IT HAS BEEN LIKE THIS SINCE I BOUGHT IT NEW IN 2005. *TR

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jul 19, 200719,000 milesPA

I BOUGHT A NEW 2005 JEEP GRAND CHEROKEE LAREDO & AT 19,600 MILES I HAD TO CHANGE THE FRONT BRAKES. SINCE CHANGING FROM THE OEM PADS THAT ARE A WHOPPING $175 FROM THE DEALER, I INSTEAD PURCHASED THE MOPAR SERVICE PADS FOR ABOUT $60. I HAVE HAD PROBLEMS EVER SINCE. THE EARS ON THE PADS SEEM TO MAKE A CLICKING SOUND IN THE CHANNELS THEY RIDE IN UPON BRAKING AFTER A WEEK OR 2. I TOOK IT BACK TO THE DEALER SUPERIOR IN UNIONTOWN, PA & THEY SAID IT WAS BECAUSE I DIDN'T GREASE THEM CORRECTLY. THEY CLEANED & GREASED THEM & THE SOUND STOPPED ONLY FOR ABOUT 2 WEEKS & THEN RETURNED. I HAVE SINCE HAD TO COMPLETELY DISASSEMBLE THE CALIPERS & PADS TWICE TO CLEAN & GREASE THEM. EVERY WEEK OR 2 THEY START MAKING THE NOISE AGAIN. NOW MY ROTORS ARE WARPED & WARRANTY IS ONLY GOOD FOR 12,000 MILES ON THE ROTORS. THIS MUST BE A KNOWN PROBLEM TO JEEP. I ASKED THE SERVICE MANAGER IF THE 2005 JGC HAD A TECHNICAL SERVICE BULLETIN ON THE BRAKE ROTORS OR PADS? HE SAID IT DID NOT ACCORDING TO HIS KNOWLEDGE. I'M AT A LOSS ON HOW TO FIX THIS PROBLEM OTHER THAN BUYING NEW PADS & NEW ROTORS? THIS WAS MY SECOND GRAND CHEROKEE & IT WILL BE MY LAST! NO MORE JEEPS FOR ME EVER AGAIN! IF YOU'VE HAD A LIKE EXPERIENCE WITH THE 2005 JGC BRAKES, PLEASE POST YOUR PROBLEMS & ANY SOLUTION THAT YOU MAY HAVE FOUND. MY LOCAL JEEP DEALER IS OF NO HELPS & DOESN'T SEEM TO CARE. SINCERELY *TR

Seats
Filed Jul 14, 2007300 milesCT

UPHOLSTERY FABRIC IS HIGHLY SUSCEPTIBLE TO STAINING!!! IT DOES NOT CLEAN WHEN SHAMPOOED. EVEN RAIN DROPS STAIN THE FABRIC. I HAVE SHAMPOOED AND EVEN HAD THE FABRIC SCOTCH-GUARDED ON 4 SEPARATE OCCASIONS, YET IT STILL STAINS, EVEN BY RAIN DROPS. I HAVE COMPLAINED TO THE DEALERS SERVICE DEPARTMENT BUT TO NO AVAIL. I WON'T PURCHASE ANOTHER JEEP DUE TO THIS FRUSTRATION. I TAKE PRIDE IN KEEPING MY VEHICLE CLEAN AND LIKE NEW. I AM VERY EMBARRASSED TO HAVE PASSENGERS RIDE IN MY JEEP. IT GIVES THEM A BAD IMPRESSION OF ME AS WELL AS CHRYSLER! I REALLY REGRET PURCHASING THIS JEEP. *TR

Vehicle Speed ControlCrash3 injured
Filed Jul 12, 2007MN

2005 JEEP CHEROKEE. CONSUMER STATES THAT HIS VEHICLE WAS INVOLVED IN AN ACCIDENT AT A CAR WASH IN WHICH THE VEHICLE SUDDENLY ACCELERATED INJURING THREE PEOPLE. *MC THE CONSUMER STATED THERE ARE 400 CASES OF JEEP CHEROKEE SUDDEN ACCELERATIONS. THE CONSUMER STATED THERE WAS GENTLEMAN WHO DIED IN AN EARLIER ACCIDENT INVOLVING SUDDEN ACCELERATION. THE ATTORNEYS OFFICE IN CONNECTICUT CLAIMED THEY FILED A REQUEST FOR AN INVESTIGATION FOR THAT SPECIFIC INCIDENT AND NO SUCH ACTION WAS INITIATED. THE CONSUMER STATED THREE MONTHS LATER HE WAS INVOLVED IN A SIMILAR INCIDENT AT A CARWASH IN MINNEAPOLIS, MN. THE CONSUMER STATED 3 INDIVIDUALS WERE INJURED, 2 CRITICALLY, ONE PASSENGER REMAINS PARALYZED A YEAR AFTER THE ACCIDENT. THE CONSUMER WANTS TO KNOW HOW MANY MORE INCIDENTS WILL HAPPEN BEFORE SOMETHING IS DONE. THE CONSUMER STATED HE WILL DO WHATEVER POSSIBLE TO MAKE CONSUMERS AWARE OF THE PROBLEM. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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