I HAVE A 2005 JEEP GRAND CHEROKEE AND I REALLY HAVE A CONCERN TO WHOM OR WHERE I COULD FILE A CLAIM WITH A PROBLEM WITH MY INTERIOR DOOR HANDLES. THE REASON WHY I'M COMPLAINING IS THAT ALL THE 4 INTERIOR DOOR HANDLES CANNOT BY OPENED FROM THE INSIDE AS USUAL BECAUSE ALL OF THEM ARE BROKEN AND WITH THE PLASTIC CRACKED, MADE IN PIECES AND HOLES WHERE THE PLASTIC HAS BEEN MISSING. MOST OF THE TIME I HAVE OR THE PASSENGERS HAVE TO OPEN THE DOOR FROM OUTSIDE. PLEASE HELP ME IN THIS OR GIVE ME SOME ADVICE. WHAT I HAVE TO DO OR WHERE I COULD FIND INFORMATION TO REPLACE THEM. THANKS *KB
2005 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THE INSIDE DRIVER AND PASSENGER FRONT DOOR HANDLES WERE BREAKING WHICH MADE IT DIFFICULT TO OPEN THE VEHICLE FROM THE INSIDE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000 AND THE CURRENT MILEAGE WAS 81,000.
2005 JEEP GRAND CHEROKEE. CONSUMER STATES INTERMITTENT PROBLEM STARTING *TGW THE CONSUMER STATED ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT START. SEVERAL COMPONENTS SUCH AS THE BATTERY AND STARTER WERE REPLACED. HOWEVER, THE PROBLEM CONTINUED. *JB
2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLE BROKE. *TT
2005 JEEP CHEROKEE LAREDO STALLS WHILE BEING DRIVEN AT LESS THAN 50 MI/H AND AFTER BACKING UP IN THE DRIVEWAY ALMOST EVERY DAY (HAS BEEN DOING IT FOR A YEAR NOW). IT HAS 70,000 MILES ON. REPLACED ALTERNATOR AND BATTERY AFTER SHUT OFF COMPLETELY IN JUNE 2011 AT 67,000 MILES. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 20 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THE VEHICLE WAS STUCK IN THE MIDDLE OF THE TRAFFIC WHEN THE FAILURE OCCURRED. THE FAILURE COULD POTENTIALLY LEAD TO A CRASH. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND IT WAS REPAIRED; HOWEVER, THE REPAIR DID NOT REMEDY THE FAILURE. THE CONTACT TOOK THE VEHICLE BACK TO DEALER WHO WAS UNABLE TO IDENTIFY WHAT CAUSED THE VEHICLE TO STALL. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 76,000.
2005 JEEP GRAND CHEROKEE LIMITED - CAR IS IN GOOD CONDITION EXCEPT FOR 3 OF THE 4 DOORS HAVE HANDLES CASINGS THAT ARE CRACKED AND THE DOOR HANDLE IS HANGING OFF. THE CAR IS WELL MAINTAINED AND GARAGE KEPT. THIS STARTED HAPPENING IN THE LAST YEAR AND HAS SPREAD RAPIDLY. ALL 3 DOORS HAVE DONE IT THE SAME PLACE AND IT HAS STARTED WITH A CRACK AND THEN GROWN INTO THE PIECES FALLING OFF AND LEAVING THE INNER WORKINGS OF THE DOOR FULLY EXPOSED. THIS A GRAVE SAFETY ISSUE AND A RECALL NEEDS TO BE ISSUED. *KB
WHILE DRIVING MY 2005 JEEP GRAND CHEROKEE LAREDO TONIGHT THE EXTERIOR AND INTERIOR LIGHTS FLICKERED ON AND OFF. THE PROBLEM CONTINUED AFTER TURNING THE LIGHTS OFF AND ON. *TR
DOOR PANELS ARE BROKEN SUCH THAT DOOR CANNOT BE OPENED FROM INSIDE. *TR
I HAVE AN 2005 JEEP GRAND CHEROKEE LIMITED AND ALL 4 INTERIOR DOOR HANDLES STARTED WITH HAIRLINE CRACKS THAT HAVE ADVANCED INTO MAJOR CRACKS AND PIECES OF THE PLASTIC MISSING WHERE THE INTERIOR DOOR HANDLE IS LOCATED. RECENTLY, 2 DAYS AGO- THE BACK PASSENGER HANDLE COMPLETELY CAME OFF AND NOW IS INOPERABLE. THERE IS NO WAY TO EXIT THE VEHICLE FROM THE INSIDE OF THAT AFFECTED DOOR. I AM CERTAIN THAT ALL MY DOOR HANDLES WILL EVENTUALLY FOLLOW SUIT AND I WILL HAVE NO OPERABLE DOORS IN THE VEHICLE. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED AS SUCH. THIS IS NOT COSMETIC. ALL 4 INTERIOR DOOR HANDLE PANELS NEED TO BE REPLACED. THE DOOR HANDLES ARE NOT SECURE AND WILL CONTINUE TO CRUMBLE UNTIL THEY ARE NOT USABLE ANYMORE. SINCE THIS IS A KNOWN ISSUE- WHEN IS JEEP GOING TO START REPLACING THEIR BROKEN MANUFACTURED PARTS? *TR
MY VEHICLE HAS 40,000 MILES, IMMACULATE CONDITION EXCEPT FOR THE DOOR HANDLES AND THEIR STRUCTURES AROUND THEM. THE DRIVERS DOOR IS BARLEY EXCITABLE. SOMETIMES I HAVE TO ROLL THE WINDOW DOWN TO GET OUT.(HOW EMBARRASSING, TO BE A TOP OF THE LINE, SHOWROOM QUALITY; STILL ; VEHICLE). WE BOUGHT IT NEW IN NOVEMBER 2004. HAVE BEEN SO HAPPY WITH IT UNTIL 2 MONTHS AGO. THE PASSENGER AND REAR PASSENGER HANDLES ARE CRACKED AS WELL. PLEASE HELP ME, I'M JUST SICK ABOUT IT. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THE FOUR INTERIOR DOOR HANDLES BROKE OVER A PERIOD OF YEARS. WHEN THE FIRST FAILURE OCCURRED, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE FRONT DRIVERS SIDE HANDLE. THE VEHICLE HAD NOT BEEN REPAIRED. IN ORDER TO EXIT THE VEHICLE THE WINDOWS MUST BE OPENED TO ALLOW ACCESS TO THE EXTERIOR DOOR HANDLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 09/21/11*LJ UPDATED 09/23/11
GOOD AFTERNOON. WITHIN THE PAST 24 MONTHS, ALL 4 OF MY DOOR HANDLES (INTERIOR) HAVE HAD HAIR LINE CRACKS THAT HAVE DEVELOPED INTO FULL BREAKS ON THE DOOR HANDLES CAUSING SAFETY CONCERNS FOR MYSELF AND MY CHILDREN SHOULD WE BE IN AN EMERGENCY AND BE UNABLE TO GET OUT OF THE CAR. I HAD PURCHASED AN EXTENDED WARRANTY ON MY JEEP (7 YEARS OR 70,000.00) MILES AND WHEN I HAD TAKEN IT IN TO OUR AUTHORIZED DEALER, THEY INFORMED ME THAT IT WAS NOT COVERED. I HAVE RECEIVED A QUOTE TO FIX THIS AND WAS INFORMED THAT THEY NEED TO REPLACE THE ENTIRE DOOR PANEL AS THE HANDLE ITSELF IS NOT A PART IN ITSELF, WHICH WILL COST OVER $2000.00 FOR PARTS AND LABOR. MY VEHICLE IS IN EXCELLENT SHAPE EXCEPT FOR THIS. *KB
GOOD AFTERNOON. WITHIN THE PAST 24 MONTHS, ALL 4 OF MY DOOR HANDLES (INTERIOR) HAVE HAD HAIR LINE CRACKS THAT HAVE DEVELOPED INTO FULL BREAKS ON THE DOOR HANDLES CAUSING SAFETY CONCERNS FOR MYSELF AND MY CHILDREN SHOULD WE BE IN AN EMERGENCY AND BE UNABLE TO GET OUT OF THE CAR. I HAD PURCHASED AN EXTENDED WARRANTY ON MY JEEP (7 YEARS OR 70,000.00) MILES AND WHEN I HAD TAKEN IT IN TO OUR AUTHORIZED DEALER, THEY INFORMED ME THAT IT WAS NOT COVERED. I HAVE RECEIVED A QUOTE TO FIX THIS AND WAS INFORMED THAT THEY NEED TO REPLACE THE ENTIRE DOOR PANEL AS THE HANDLE ITSELF IS NOT A PART IN ITSELF, WHICH WILL COST OVER $2000.00 FOR PARTS AND LABOR. MY VEHICLE IS IN EXCELLENT SHAPE EXCEPT FOR THIS. *TR
ALL 4 DOOR HANDLES HAVE BROKEN APART FROM THE DOOR PANEL, AND AFTER A QUICK GOOGLE SEARCH AND LOOKING AT NHTSA WEBSITE, IT IS A VERY COMMON PROBLEM. WOULD BE INCREDIBLY UNSAFE IF YOU NEEDED TO EXIT THE VEHICLE IN A HURRY. *TT
NORMAL DOOR USE, DOOR HANDLES CRACKING THEN BREAKING. WORRIED ABOUT SAFETY. UNABLE TO EXIT DOOR IN AN EMERGENCY. WOULD HAVE TO BE LET OUT. NOTHING DONE TO REPAIR. THREE OUT OF THE FOUR ARE BROKEN. JEEP WILL NOT RECALL OR REPAIR. ONLY WAY TO EXIT VEHICLE IS TO BE LET OUT FROM EXTERIOR. *TR
ALL INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE LIMITED ARE BROKEN OR CRACKED. THIS IS A SAFETY HAZARD IN CASE OF A FIRE THE BACKSEAT OCCUPANTS WOULD NOT BE ABLE TO EXIT THE VEHICLE. THERE ARE THOUSANDS OF OTHER CHEROKEE OWNERS VOICING THIS SAME COMPLAINT ON YOUTUBE. JEEP SAYS ITS REGULAR WEAR AND TEAR AND CHARGES CLOSE TO $600.00 PER DOOR FOR A NEW PANEL TO FIX THIS PROBLEM. THIS SHOULD BE A RECALL! *TR
WHEN OPENING MY DOORS THE DOOR HANDLES STARTED DEVELOPING CRACKS AND EVENTUALLY CRACKED INTO SEVERAL PIECES AND THE HANDLES ARE NO LONGER ATTACHED TO THE DOOR. CALLS AND A VISIT TO A DEALER LEFT ME WITH THE ONLY OPTION TO REPLACE THE ENTIRE INTERIOR DOOR AT OVER $200. *TR
2005 JEED GRAND CHEROKEE FAILURE OF INTERIOR DOOR LATCH HANDLES DUE TO CRACKED PLASTIC DOOR PANEL WHICH PREVENTS OPERATION OF THE DOOR FROM THE INTERIOR. THIS HAS OCCURRED ON 3 OF 4 DOORS WITH THE 4TH DOOR POSSIBLY FAILING IN THE NEAR FUTURE. THIS IS A SEVERE SAFEY ISSUE PREVENTING OCCUPANTS FROM EXITING THE VEHICLE IN AN EMERGENCY. THERE ARE NUMEROUS REPORTS ON THE INTERNET. ALTHOUGH, INTERNET REPORTS ARE FREQUENTLY UNRELIABLE, THERE ARE HUNDREDS OF POSTINGS DISCUSSING THIS CONDITION. FURTHER, AT LEAST ONE REPORT INDICATES THAT CHRYSLER HAS AGREED TO REPLACE THE DOOR PANELS FOR A $50 CO-PAY; BUT MY CONTACT WITH CHRYSLER WAS NOT SUCCESSFUL. THIS IS A SERIOUS ISSUE THAT MERITS CONSIDERATION FOR A RECALL. *KB
TL* THE CONTACT OWNS A 2005 JEEP CHEROKEE. THE CONTACT STATED THAT THE WINDOW CABLE SNAPPED CAUSING THE WINDOW TO FALL DOWN AND IT COULD NOT BE CLOSED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND THE PART WAS MAILED TO THEM. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.
I HAVE A GRAND CHEROKEE 2005, I PURCHASE USED LESS THEN 5 MONTHS AGO. THE PASSENGER DOOR OPEN HANDLE FRAME STARTED TO BRAKE UP TO A POINT THAT BROKE THE FRAME. WENT TO THE DEALER WHERE I PURCHASE THE TOLD ME THAT I NEED TO REPLACE THE ENTIRE DOOR PANEL WHICH COST ME OVER 600 DOLLARS. THE VEHICLE HAS LESS THEN 60 THOUSAND MILES ... BUT SINCE PASS THE 6 YEARS IT IS NOT COVER UNDER THE WARRANTY. I AM AFRAID TO BUY ANOTHER DOOR PANEL PAY 600 DOLLARS AND BREAK AGAIN. I WOULD LIKE TO JEEP TO STEP UP AND HELP CUSTOMERS THAT LIKE JEEP CARS AND HAVE PROBLEMS LIKE THIS ... AFTER LOOKING ONLINE I NOTICE THAT I AM NOT THE ONLY ONE. PLEASE HELP! *TR
THERE IS A POTENTIALLY SERIOUS SAFETY ISSUE CONCERNING THE INTERIOR DOOR HANDLES OF THE 2005 JEEP GRAND CHEROKEE. APPARENTLY THE PLASTIC HOLDING THESE DOOR HANDLES HAS A TENDENCY TO CRACK AND BREAK, CAUSING THE DOOR HANDLES TO BE INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE DOOR HANDLE IS ONLY SUPPORTED BY THE MOLDED PLASTIC OF THE ENTIRE PLASTIC DOOR PANEL, AND NOT THE METAL FRAME OF THE DOOR ITSELF. THERE HAS BEEN NO BLOW OR ABNORMAL USE TO CAUSE THIS PROBLEM, JUST THE NORMAL OPENING OF THE DOORS WITH THE INSIDE DOOR HANDLE. THIS CONDITION HAS AFFECTED ALL 4 OF OUR DOORS, WITH THE HANDLE ITSELF COMPLETELY MISSING (FALLING DOWN INSIDE THE DOOR) ON THE LEFT REAR PASSENGER DOOR. AT THIS POINT, THE HANDLE ON THE RIGHT REAR PASSENGER DOOR IS NOT MISSING, BUT IT IS INOPERABLE (NOTHING FOR THE HANDLE TO PULL AGAINST BECAUSE IT IS CRACKED ON THE INSIDE), AND BOTH FRONT DOORS HAVE CRACKS BUT ARE OPERATIONAL AT THIS POINT. IT IS OBVIOUS THAT CHRYSLER-JEEP NEEDS TO RESOLVE THE PROBLEM BEFORE SOMEONE DIES IN A FIRE OR ACCIDENT, HAVING GOTTEN TRAPPED INSIDE THE VEHICLE. WE BOUGHT THIS VEHICLE NEW FROM THE DEALER, BUT THE DEALER HAS INDICATED THERE IS NO RECALL AND IT WILL COST ~$600 EACH TO REPLACE THE ENTIRE DOOR PANELS TO FIX THE CURRENT PROBLEM. HE ALSO INDICATED THAT EVEN WITH THE NEW DOOR PANELS, THE PROBLEM MAY HAPPEN AGAIN. THIS IS NOT ACCEPTABLE!!! MUST SOMEONE DIE TO BRING THIS SERIOUS PROBLEM TO LIGHT. *TR
I OWN A 2005 JEEP GRAND CHEROKEE THAT HAS BEEN STALLING ON ME. I LOOKED ON YOUTUBE AND THERE ARE OTHER OWNERS WITH SAME SITUATION. IT HAS STALLED ON ME AND MY FIANCE ABOUT 10 TIMES IN TRAFFIC AND AT SUDDEN STOPS. I WAS GOING 40 MILES AN HOUR ON A BUSY STREET AND IT JUST DIED IN THE MIDDLE LANE. I KNOW CHRYSLER HAD A RECALL OR BULLETIN ON THE NEWER ONES BUT THIS IS MORE WIDE SPREAD THEN THEY WOULD LIKE TO ATTEST TO. THERE ARE SEVERAL OTHER COMPLAINTS OF SAME SITUATION JUST TYPE JEEP STALLING ON GOOGLE AND YOU WILL SEE. I WAS ALMOST IN A COLLISION RECENTLY AND NEED THIS RESOLVED PLEASE HELP. *TR
I OWN A 2005 JEEP GRAND CHEROKEE AND MY DOOR HANDLES ARE BREAKING OFF ON THE INSIDE. I DO NOT HAVE CHILDREN SO THEY ARE NOT ABUSED IN ANY WAY. THE MATERIAL IS A CHEAP PLASTIC AND THE HANDLES ARE BARELY HANGING ON BOTH FRONT DRIVER AND PASSENGER DOORS. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. I HAVE ALSO SEEN SEVERAL OTHER COMPLAINTS ON YOUTUBE FROM OTHER JEEP OWNERS WITH SAME SITUATION. I ALSO WORK FOR AAA ROADSIDE AND HAVE SEEN SEVERAL INSTANCES WHERE THEY HAVE TO BE TOWED FOR ELECTRICAL FIRES. THIS MAKES ME VERY NERVOUS AND THIS MATTER NEEDS TO BE ADDRESSED. THERE ARE ALSO VIDEOS ON YOUTUBE WITH JEEP FIRES AS WELL TO BACK IT UP. ANY KIND OF RECALL WOULD BE GREATLY APPRECIATED AS THESE TWO SCENARIOS ARE A SERIOUS AND LIFE THREATNING COMBINATION. THANKS *TR
TL* THE CONTACT OWNS A 2005 JEEP CHEROKEE. WHILE PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO TWO DIFFERENT DEALERS AND A REPAIR SHOP, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
THE DOOR PANELS ON OUR 2005 JEEP GRAND CHEROKEE CRACKED AROUND THE DOOR HANDLES. THE DOOR HANDLE BROKE AND THE REAR DOOR WILL NOT OPEN, TRAPPING THE PASSENGERS IN THE REAR SEAT. *TR
DOOR PANEL JUST BEHIND FRONT DOOR LATCHES CRACKS AND OBSTRUCTS LATCH MOVEMENT, THEREBY IMPEDING DOOR OPERATION. EVEN AFTER PLASTIC FULLY CRACKS, LATCH SOMETIMES "CATCHES" ON PIECES. COULD BE HAZARDOUS IF IMMEDIATE EXIT OF VEHICLE WAS NECESSARY. *TR
BROKEN DOOR LATCHES. SAFETY ISSUE. *TR
UNSURE OF THE SPECIFIC INCIDENT DATE. THE FAILURE IS THE PLASTIC MOLDING AROUND THE INSIDE DOOR HANDLE FOR 3 OUT OF 4 DOORS. THE PLASTIC HAS BROKEN, EXPOSING THE INSIDE MECHANICS AND ALLOWING FOR THE HANDLED TO EXTEND FURTHER THAN NECESSARY. THIS MAKES EXIT QUESTIONABLE AS THE DOOR HANDLE IS ONLY HOLDING ON TO THE LATCH WITHOUT ANY PLACE FOR LEVERAGE. IN THE EVENT OF AN ACCIDENT/EMERGENCY, IF THE DOOR WAS TO BE INVOLVED IT IS POSSIBLE THE HANDLE WOULD SUFFER FURTHER DAMAGE AND BE UNABLE TO OPERATE. THERE HAS BEEN NOTHING DONE ABOUT REPLACING THE PART. IT COSTS ROUGHLY $700 PER DOOR TO REPAIR. *TR
2005 JEEP GRAND CHEROKEE. ALL 4 INTERIOR DOOR TRIM PANELS HAVE CRACKED AND BROKEN SURROUNDING THE DOOR LEVER MAKING IT IMPOSSIBLE TO GET OUT OF MY CAR. THIS ISSUE HAS HAPPENED IN NUMEROUS 2005 JEEPS. RECALL IS NEEDED. *TR
DOOR HANDLES BROKE AND YOU CANNOT GET OUT OF THE CAR NOT ONLY DID ONE HANDLE BREAK ON THE PASSENGER SIDE BUT THE TWO BACK DOORS ALSO BROKE ON THE CAR IN THE SAME WEEK. *TT
ALL FOUR INTERIOR DOOR HANDLE PANELS/ATTACH POINTS HAVE CRAKED AND CRUMMBLED. REAR DOOR HANDLES ARE TOTALY OFF AND INOPERATEBLE. FRONT ARE VERY LOOSE AND FALLING OFF. UNABLE TO EXIT THE VEHICLE FROM THE INSIDE AND MUST USE EXTERIOR DOOR HANDLES TO OPEN THE DOORS. *TT
2005 JEEP GRAND CHEROKEE 3.7L V6 MANUAL HEADLIGHTS FLICKER ON AND OFF WHEN IN THE "ON" POSITION. SAFETY HAZARD WHEN DRIVING AT NIGHT WITH NO STREET LIGHTS. HEAD LIGHTS EVEN FLICKER ON AND OFF WHEN THE SWITCH IS IN THE "OFF" POSITION. NO RECALLS ARE AVAILABLE FOR LIGHTS MALFUNCTIONING LIKE THIS. *TR
2005 JEEP GRAND CHEROKEE - INTERIOR DOOR HANDLES BROKEN ALL OF THE INTERIOR DOOR HANDLES ON MY VEHICLE HAVE BROKEN. APPARENTLY THE ONLY AVAILABLE FIX IS TO REPLACE THE ENTIRE DOOR PANEL ASSEMBLY. I HAVE SOLICITED QUOTATIONS FOR EACH PANEL, AND THE LOWEST OFFERED PRICE HAS BEEN $750/PANEL. BASED UPON THE FACT THAT 4 OF 4 HANDLES HAVE BROKEN IN THE SAME MANNER, I BELIEVE IT SOUND TO CONCLUDE THE HANDLE SUFFERS FROM A HIDDEN VICE OR DEFECT. LUCKILY, I LIVE IN A STATE THAT ALLOWS RECOVERY FOR BREACH OF THE WARRANTY AGAINST REDHIBITION. HOWEVER, I CAN ONLY IMAGINE THE DISAPPOINTMENT AND ANGER FOR LIKE CONSUMERS WHO HAVE NO RECOURSE TO ADDRESS THIS DEFECT. PLEASE DO THE RIGHT THING AND PERSUADE THE MANUFACTURE TO REMEDY VIA RECALL. *TR
THE INTERIOR DOOR PANELS ON 3 OF THE 4 DOORS ON MY GRAND CHEROKEE ARE BROKEN AND SHOW STRESS FRACTURES AROUND THE INTEROIR DOOR HANDLE, THE PART OF THE DOOR BEHIND THE INTERIOR DOOR HANDLE THAT IS ATTACHED TO THE REST OF THE DOOR PANEL. THIS PART IS VERY WEAK AND PRONE TO FRACTURE, MAKING THE INTERIOR DOOR HANDLE FALL FREE INTO THE VEHICLE. THE DOORS ARE BARELY OPERABLE AND I AM WORRIED IN A COLLISION THESE DOORS WILL NOT FUNCTION. THE FRONT PANELS COST $750 A PIECE AND THE REARS COST $450. I CAN NOT AFFORD THE REPAIRS SO I AM FORCED TO DRIVE AN UNSAFE VEHICLE AS THIS IS MY ONLY VEHICLE. JEEP AND CHRYSLER ARE WELL AWARE OF THE ISSUE AS I FOUND OUT WHEN I ASKED ABOUT THE PROBLEM AT THE DEALERSHIP. THIS ISSUE NEEDS TO BE FIXED NOW AND IF CHRYSLER ISN'T GOING TO DO IT WILLINGLY IT FALLS TO THE NTSB TO STEP IN AND PREVENT NEEDLESS DEATHS DUE TO FAULTY DOOR HANDLES.
MY 2005 JEEP GRAND CHEROKEE REAR DRIVERS SIDE LATCH HANDLE BROKE WHILE TRYING TO EXIT THE VEHICLE. AFTER FURTHER INSPECTION, 2 MORE LATCHES ARE EXPERIENCING STRESS FRACTURES IN PLASTIC MOLDING. *TR
2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLE TRIM COMPLETELY SHATTERS FOR NO APPARENT REASON. DOOR HANDLES ARE INOPERATIVE FROM INSIDE THE VEHICLE. EVERY DOOR HANDLE HAS THIS SAME ISSUE. CHRYSLER-JEEP OFFICIALLY DENIES ANY CULPABILITY, BUT WILL GIVE A DISCOUNT OFF OF THE $2,500 REPAIR BILL, SO CONSUMERS MUST PAY $1,000 FOR THE MANUFACTURING DEFECT. EVEN EXTENDED WARRANTIES WILL NOT COVER THE ISSUE. I HOPE TO GOD NO ONE EVER DESPERATELY NEEDS TO GET OUT OF ONE OF THESE DEATH TRAPS IN AN EMERGENCY. *TR
MY 2005 JEEP GRAND CHEROKEE HAS BROKEN DOOR HANDLES. THE DEALER WANTS $750 IN ORDER TO FIX THE PART. IT IS A SAFETY CONCERN FOR MY CHILDREN IN THE BACK SEAT WHO WILL NOT BE ABLE TO GET OUT OF THE CAR IF THERE WAS AN ACCIDENT. THIS JUST OCCURRED IN THE LAST MONTH. I WILL FIX THE PIECE ON MY OWN DIME BUT IT SEEMS KIND OF OUTRAGEOUS FOR A DOOR HANDLE. IF NOT FOR MY KIDS I WOULD SKIP IT AND JUST SUFFER WITH THE BROKEN DOOR HANDLE. *TR
NORMAL DOOR USE, DOOR HANDLES CRACKING THEN BREAKING. WORRIED ABOUT SAFETY. NOTHING DONE TO REPAIR. THREE OUT OF THE FOUR ARE BROKEN. *TR
LATCHES/LOCKS/LINKAGES - ALL FOUR INTERIOR DOOR LATCHES ARE CRACKED AND ONE IS INOPERABLE. *TR
INTERIOR DOOR HANDLES OF THE JEEP GRAND CHEROKEE HAVE CRACKED AND FALLEN OFF LEAVING THE DOORS UNABLE TO OPEN FROM THE INTERIOR. *TR
VEHICLE STALLS AT RANDOM, AND LOOSES POWER STEERING CAPABILITY, CAN CAUSE A CRASH ON WINDY ROADS. VERY SCARY. HAS BEEN TO DEALER MULTIPLE TIMES IN ARIZONA AND HAS NOT BEEN ABLE TO FIX. THEY TRIED TO FIX IT UNDER WARRANTY AND UNDER EXTENDED WARRANTY FROM CHRYSLER. ALSO WHEN VEHICLE STALLS LOOSES POWER, CAN'T IMMEDIATELY OPEN WINDOWS OR DOORS. DOORS ON THIS VEHICLE ALSO INTERIOR HANDLES ALL WERE BROKEN PREMATURELY RIGHT AFTER WARRANTY EXPIRED AT 48000 MILES. THIS SECOND PROBLEM IS SO COMMON THAT DEALER DOESN'T HAVE PART IN STOCK, FACTORY BACK ORDER AND JEEP WON'T FIX IT. THIS SECOND PROBLEM IS A SAFETY ISSUE AS WELL BECAUSE CAN'T OPEN DOOR, WITH HANDLE FROM INSIDE IN AZ 110 F CAN BE DEADLY, OR DURING A CRASH OR FIRE
REAR DOOR POCKETS COMPLETELY CRACKED AND BROKE OUT, MAKING IT IMPOSSIBLE TO OPEN DOORS FROM THE INSIDE. FRONT DOOR POCKETS ARE CRACKED AND BROKEN ALSO BUT NOT COMPLETELY YET. PURCHASED VEHICLE USED FROM DEALER ON DECEMBER 2008 AT 33000 MILES VEHICLE IS IN EXCELLENT CONDITION ACCEPT FOR DOOR POCKETS. CONTACTED MANUFACTURE ON SAFETY ISSUE AND MADE COMPLAINT OVER PHONE, NEVER RECEIVED A RESPONSE FROM MANUFACTURE.
I CURRENTLY OWN A 2005 JEEP GRAND CHEROKEE AND APPROXIMATELY SEPTEMBER OF LAST YEAR I OBSERVED THE FRONT PASSENGER INTERIOR DOOR HOUSING TO BE CRACKED AND LOOSE. I WAS BEWILDERED HOW THIS HAPPENED. IN APRIL OF THIS YEAR MY SEVEN YEAR OLD DAUGHTER WAS IN THE REAR SEAT BEHIND THE DRIVER SEAT. I STOPPED THE VEHICLE AND EXITED. I WAS WAITING FOR MY DAUGHTER TO COME OUT AND SHE BEGAN TO BANG ON THE GLASS IN A PANIC. I OPENED THE DOOR FROM THE OUTSIDE AND SHE WAS CRYING AND TOLD ME SHE COULDN'T GET OUT THAT THE INTERIOR HANDLE WAS BROKEN. I LOOKED AT THE HANDLE AND DISCOVERED THE HOUSING TO BE COMPLETELY BROKEN APART LIKE THE FRONT PASSENGER ONE, BUT THE REAR HANDLE WAS JUST DANGLING AND IS INOPERABLE. IT WAS AT THIS TIME I BEGAN TO RESEARCH THIS ISSUE TO SEE IF IT IS A PROBLEM WITH OTHER JEEP OWNERS. SURE ENOUGH IT IS A PROBLEM WITH HUNDREDS OF JEEP OWNERS, AND MY RESEARCH SHOULD THAT THERE ARE 65 COMPLAINTS FILED UNDER LATCHES/LOCKS/LINKAGES; 29 COMPLAINTS UNDER STRUCTURE: BODY: DOOR; AND 10 COMPLAINTS UNDER LATCHES /LOCKS/LINKAGES:DOOR:LATCH, NOT COUNTING OTHER SITE COMPLAINTS WHEN YOU CONDUCT A GOOGLE SEARCH. I WENT TO A LOCAL JEEP DEALER WHO INFORMED ME THAT MY WARRANTY IS UP AND THEY DO NOT HAVE ANY KNOWLEDGE OF ANY RECALLS. I AM CONCERNED AS IF TWO HANDLES ARE BROKE, IT IS A MATTER OF TIME THE OTHER TWO WILL ALSO BREAK. I ALSO FIND THIS TO BE A SERIOUS!!!, SAFETY ISSUE AS IF THERE IS AN EMERGENCY, HOW WILL A CHILD EXIT MY REAR SEAT IF THEY ARE SITTING BEHIND THE DRIVER AND I
MY 2005 JEEP GRAND CHEROKEE LIMITED INTERIOR DOOR HANDLE BROKE OFF LIKE MANY OTHER OWNERS. THIS SHOULD NOT HAPPEN, ALL MY DOOR PIECE AROUND HANDLE BROKE OFF COMPLETELY. I UNDERSTAND MANY PEOPLE HAVING SAME PROBLEM CLAIM MANUFACTURE DEFECT. JEEP SHOULD TAKE ACTION TO CORRECT THIS BEFORE SOMEONE GET BADLY HURT. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT WAS UNABLE TO EXIT THE VEHICLE FROM THE FRONT DRIVER SIDE BECAUSE THE DOOR HANDLE WAS FRACTURED. IN ORDER FOR THE CONTACT TO EXIT THE VEHICLE, THE CONTACT HAD TO ROLL DOWN THE FRONT DRIVER SIDE WINDOW AND OPEN THE DOOR BY USING THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE PARKED THE CONTACT NOTICED THE PLASTIC THAT HOLDS THE DOOR HANDLE WITHIN THE INTERIOR WAS DETERIORATING ON BOTH THE FRONT DRIVER AND PASSENGER SIDE DOORS. THE CONTACT STATED THE DOOR COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE DOORS NEEDED TO BE OPEN FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT HE WAS INFORMED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
2005 JEEP GRAND CHEROKEE - ALL 4 PLASTIC DOOR HANDLES HAVE BROKEN OFF - PLASTIC FALLING APART AND INTO INSIDE OF DOOR - THE ONLY WAY TO GET OUT IS TO OPEN FROM THE OUTSIDE. VERY DANGEROUS IF YOU ARE UNABLE TO GET OUT OF VEHICLE - I HAVE TRIED TO GORILLA GLUE THEM BACK TOGETHER AND THEY JUST KEEP CRUMBLING. *TR
2005 JEEP GRAND CHEROKEE LIMITED WITH 3 OF 4 DOOR HANDLES BROKEN OFF. HUGE SAFETY ISSUE IF VEHICLE INVOLVED IN A CRASH OR INTO WATER. NO WAY TO SAFELY GET ALL PASSENGERS OUT. WE BOUGHT THE VEHICLE USED AND WAS UNAWARE OF THE ISSUE AND WITHIN WEEKS OF BUYING THE VEHICLE, THE HANDLES STARTED TO BREAK AND FALL OFF. *TR
2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLES INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE 2 BACK DOOR HANDLES HAVE FALLEN OFF. WE TOOK THIS UP WITH CHRYSLER AND WAS TOLD THIS IS NOT UNDER WARRANTY. THIS IS A QUALITY/DESIGN FLAW AND A HUGE SAFETY ISSUE. CHRYSLER NEEDS TO RECOGNIZE THIS AND RE-CALL AND FIX THIS ISSUE. WE THEN TOOK OUR JEEP INTO A DEALER TO GET IT FIXED AND PAID $736 FOR ONE DOOR PANEL. THE ONLY PANEL THAT COULD BE FIXED SINCE THE REST ARE ON BACK ORDER ??? WE ARE LEFT WITH 2 DOORS THAT DON'T OPERATE AND ONE CRACKED DOOR HANDLE THAT EVENTUALLY WILL FALL OFF TOO. PLEASE HELP ADDRESS THIS CONCERN WITH THE 2005 JEEP GRAND CHEROKEE. THANK YOU *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →