2 INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: FRONT PASSENGER DOOR TOTALLY INOPERABLE. DRIVER DOOR SUPPORTING INTERIOR IS BREAKING AND BACK DOORS CRACKING AND BREAKING WITHOUT ANYONE USING THEM, MY VEHICLE IS IN IMPECCABLE CONDITION. ***THIS IS A DANGEROUS SAFETY ISSUE IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER CHARGE TO REPLACE/REPAIR HANDLES IS PROHIBITIVELY EXPENSIVE; HOPE YOU WILL ADDRESS AS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED BECAUSE THEY CANNOT GET OUT OF THE VEHICLE IN AN EMERGENCY SITUATION. *KB
2005 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
THE PLASTIC PANELING NEAR MY DOOR HANDLES HAVE BECOME BRITTLE AND HAVE BROKEN CAUSING MY PASSENGERS TO BECOME STUCK ON THE INSIDE OF THE VEHICLE AND UNABLE TO OPERATE THE DOOR HANDLE PROPERLY ON EXITING THE VEHICLE. THIS IS A SAFETY CONCERN AS THE PASSENGER MAY NOT BE ABLE TO EXIT THE VEHICLE EASILY IN CASE OF AN ACCIDENT. *TR
ALL 4 INTERIOR DOOR HANDLES BROKEN OR CRACKED AND ABOUT TO BREAK OFF COMPLETELY. MAJOR SAFETY HAZARD - UNABLE TO OPEN/OPERATE DOORS FROM THE INSIDE IN CASE OF ACCIDENT OR EMERGENCY. OBVIOUS MANUFACTURER DEFECT USING VERY INFERIOR DESIGN/MATERIALS. RECALL REQUESTED AS HUNDREDS OF JEEP OWNERS ARE REPORTING THE EXACT SAME ISSUE. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE WOULD STALL AND DOWNSHIFT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR EXAMINATION. THE DEALER STATED THAT THE OIL DIP STICK SEAL ON THE TRANSMISSION WAS ALLOWING WATER FROM THE AIR CONDITIONER EVAPORATOR TO ENTER THE TRANSMISSION. THE CONTACT FOUND THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V396000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND NOTIFIED THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VIN NUMBER WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 95,231.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN A PASSENGER ATTEMPTED TO EXIT FROM THE FRONT PASSENGER SEAT, THE DOOR HANDLE DETACHED FROM THE VEHICLE. THE FAILURE ALSO OCCURRED ON BOTH DRIVER'S SIDE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED, BUT THE CONTACT WAS INFORMED THAT THE DOOR PANELS WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,800.
MY 2005 JEEP GRAND CHEROKEE LIMITED WILL NOT START SOMETIMES. EVERYTHING ELSE WILL SEEM TO BE WORKING FINE, BUT I GO TO START MY CAR AND I GET A CLICK, BUT NO CRANK. THE BATTERY, ALTERNATOR, STARTER, SOLENOID HAVE ALL BEEN TESTED, AND DO NOT SEEM TO BE THE PROBLEM. I HAVE FOUND MANY OTHER JEEP OWNERS THAT HAVE HAD THE SAME PROBLEM. *TR
INSIDE DOOR HANDLES START TO BREAK AT THE PLASTIC HOUSING WHERE THE HANDLE ATTACH TO. TWO DOORS ARE BROKEN AND UNUSABLE AT THE MOMENT. PASSENGERS CAN'T EXIT THE VEHICLE WHICH POSE A BIG SECURITY RISK. THIS IS A COMMON PROBLEM ON JEEP GRAND CHEROKEE AND SHOULD BE FIXED FOR FREE BY THE MANUFACTURER. TODAY IT COSTS APPROX $3000 TO FIX ALL FOUR DOORS. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC SURROUNDING THE INTERIOR DOOR HANDLES WAS CRACKING AND FRACTURING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 48,000.
THE PLASTIC PART OF THE INSIDE DOOR PANEL WHICH HOLDS THE DOOR HANDLE BROKE SO I AM UNABLE TO OPEN THE DOOR FROM THE FRONT DRIVER'S SIDE. I CAN'T GET OUT OF THE CAR WITHOUT CLIMBING OVER TO THE PASSENGER SIDE OF THE CAR. I BELIEVE THIS IS A SAFETY ISSUE. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS PARTICULAR MODEL/YEAR. THE PASSENGER SIDE IS CRACKED AS WELL SO I EXPECT THIS WILL BREAK OVER TIME. *TR
HEMI MOTOR STALLED, BACK-FIRED, CAUGHT FIRE IN ENGINE COMPARTMENT AND LOST CONTROL OF STEERING. VEHICLE ACCELERATED AND LEFT THE ROAD AND FLIPPED ONTO SIX CARS IN PARKING LOT. AT THAT POINT INSIDE OF VEHICLE CAUGHT FIRE. PASSENGERS WERE A 5 YEAR OLD BOY AND THE DRIVER WAS A 63 YEAR OLD MALE. SEVEN VEHICLES WERE DESTROYED IN THIS ACCIDENT. *TR
3 OF 4 THE INTERIOR DOOR KNOBS HAVE BROKEN OFF ON THIS VEHICLE. WHAT IF I HAD PASSENGERS AND WAS INVOLVED IN A WRECK? NO ONE WOULD BE ABLE TO GET OUT! I AM NOT THE ONLY ONE EXPERIENCING THIS PROBLEM... IT IS ALL OVER THE INTERNET. DOES SOMEONE HAVE TO BE KILLED BEFORE THE COMPANY IS PROMPTED TO FIX THIS PROBLEM? A MANUFACTURES DEFECT SHOULD BE COVERED/FIXED BY THE MANUFACTURER... HTTP://WWW.DENLORSTOOLS.COM/AUTOBLOG/2010/11/JEEP-GRAND-CHEROKEE-INTERIOR-DOOR-HANDLE-BROKEN-RECALL/. *TR
THE FRONT PASSENGER AND BOTH REAR INTERIOR DOOR HANDLES HAVE BROKEN OFF. THERE IS NO WAY TO EXIT THE VEHICLE IN CASE OF AN EMERGENCY! I HAVE FOUND ON THE INTERNET THAT THIS IS A COMMON OCCURRENCE BUT I HAVEN'T FOUND OUT WHAT THE COMPANY IS OFFERING FOR A FIX. THIS IS AN OBVIOUS MANUFACTURERS DEFECT CONSIDERING THAT ALL THREE OF THEM BROKE WITHIN DAYS OF ONE ANOTHER. *TR
SOMETIMES THIS VEHICLE ACTS AS THOUGH IT IS STUCK IN ITS LOWEST GEAR. IF I LET THE VEHICLE COOL OFF FOR 3 OR MORE HOURS IT ACTS FINE UPON RESTART. I HAVE FOUND A TRANSMISSION RECALL BUT DON'T KNOW IF IT IS THE SAME PROBLEM. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE PARKED THE CONTACT OPENED THE REAR LIFTGATE WHEN IT SUDDENLY CLOSED ABRUPTLY AND STRUCK THE CONTACT ON THE HEAD. THE CONTACT SUSTAINED HEAD INJURIES AND WAS TRANSPORTED TO THE HOSPITAL WHERE NINE STAPLES WERE PUT INTO HER HEAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 71,727.
I HAVE BEEN DEALING WITH THIS FOR YEARS IN MY 2005 JEEP GRAND CHEROKEE. THE DOOR HANDLES ON THE INSIDE ARE ALL BROKEN. ONE IN THE BACK IS COMPLETELY BROKE OFF AND THE 2 IN THE FRONT ARE HANGING BY A WIRE. THIS IS A VERY DANGEROUS ISSUE AND I GET NOWHERE WHEN TRYING TO TALK TO JEEP OR EVEN JEEP DEALERS. RECENTLY I SAW ONLINE MANY MORE PEOPLE WITH THIS PROBLEM AND SOMEONE EVEN SAID JEEP AGREED TO A $50 COPAY IN 2010. I BROUGHT MY JEEP INTO THE DEALER WHEN IT WAS STILL COVERED UNDER MY EXTENDED WARRANTY BOUGHT FROM JEEP WHEN I BOUGHT IT IN 2006, AND THEY TOLD ME IT IS COSMETIC AND NOT COVERED. WHEN CALLING JEEP I WAS TOLD NOBODY HAS DIED SO NO RECALL AND I AM RESPONSIBLE FOR REPLACING THESE DOOR HANDLES. YOU CAN NOT REPLACE THE HANDLES ONLY, YOU HAVE TO REPLACE THE WHOLE PANEL AND TOTAL COST IS AROUND $3000. WITH THE AMOUNT OF PEOPLE HAVING THIS ISSUE IT IS UNBELIEVABLE THAT IT IS NOT BEING ADDRESSED ON A LARGE SCALE. IF ONE OF US GETS KILLED FROM BEING TRAPPED INSIDE OF THEIR JEEP BECAUSE THE DOOR HANDLES ARE ALL BROKEN THEY WILL HAVE A HUGE PRICE TO PAY. I AM DOWN TO ONE HANDLE, AND EXTREMELY UNHAPPY! PLEASE HELP!!! *TR
I OWN A 2005 JEEP GRAND CHEROKEE LIMITED V8 5.7L AND 3 OF THE 4 DOOR HANDLES ARE CRACKED. A COUPLE OF THEM HAVE BEEN CRACKED FOR A WHILE, BUT RECENTLY ANOTHER ONE LITERALLY JUST CRACKED OPEN BY JUST OPENING THE REAR DOOR WITH LITTLE FORCE. THERE HAVE BEEN NUMEROUS CLAIMS ON THIS ISSUE AT THIS SITE HTTP://WWW.DENLORSTOOLS.COM/AUTOBLOG/2010/11/JEEP-GRAND-CHEROKEE-INTERIOR-DOOR-HANDLE-BROKEN-RECALL/. CLEARLY I AM NOT THE FIRST PERSON WHO HAS HAD THIS ISSUE. MY JEEP IS IN GREAT CONDITION, SO THIS ISN'T AN ABUSE ISSUE. I AM CONCERNED THAT THE CONDITION THE REAR DOORS ARE IN WILL SOON MAKE THEM NON-FUNCTIONAL. THE REPAIR FOR THIS ISSUE IS A RIDICULOUS AMOUNT. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. AFTER MULTIPLE ATTEMPTS, THE VEHICLE STARTED SUCCESSFULLY. THE CONTACT ALSO STATED THAT HE REPLACED THE BATTERY, STARTER, AND STARTER RELAY AT INDEPENDENT REPAIR SHOPS, BUT THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 105,000.
MY 2005 JEEP GRAND CHEROKEE LIMITED WILL SPORADICALLY LOSE A PORTION OF ITS ELECTRICAL POWER. IT CAN BE RESTORED BY STOPPING THE VEHICLE AND RESTARTING THE ENGINE. IT NEVER LOSES THE RADIO NOR THE "P,R,N,D" ON THE ODOMETER, BUT IT ALWAYS LOSES THE REMAINDER OF THE ODOMETER, THE TURN SIGNALS AND THE HVAC SYSTEM. THE JEEP DEALER IS UNABLE TO REPAIR THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER AND REAR PASSENGER INTERIOR DOOR HANDLES FRACTURED WHILE ATTEMPTING TO OPEN THE DOORS. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE FAILURE WAS NOT RECALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,489.
FRONT DRIVERS INSIDE DOOR HANDLE CAME OFF IN MY HAND. *KB
THREE OF THE DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE HAVE BROKEN OFF AND ARE UNUSABLE. THE OTHER TWO ARE CRACKING AND I AM FEARFUL THAT THEY WILL BE BREAKING OFF SOON. THE HANDLES AND THE SUPPORTING DOOR FRAMES ARE ALL CRACKING IN THE SAME LOCATION AND THE HANDLES THEN FALL OFF. THE MANUFACTURER HAS BEEN UNWILLING TO EVEN DISCUSS THE ISSUE. THE DEALER STATES IT IS $700 -$900 PER DOOR TO FIX. PARTS TO FIX THE DOOR HANDLES ARE UNAVAILABLE FOR SALE OUTSIDE THE DEALERSHIPS. DUE TO THE SAFETY ISSUE OF BEING UNABLE TO EXIT THE BACK SEAT AREA FROM THE INSIDE, I AM UNABLE TO ALLOW ANYONE TO RIDE IN THE BACK SEATS AT THIS TIME. IF AN ACCIDENT WERE TO OCCUR, THEY WOULD BE UNABLE TO EXIT THE CAR FROM THE INSIDE. THERE ARE NUMEROUS COMPLAINTS POSTED AS WELL AS A WEBSITE WHERE HUNDREDS OF PEOPLE ARE STATING THE SAME EXACT ISSUE WITH THEIR 2005 JEEP. THERE WAS NOT ANY OUTSIDE CIRCUMSTANCES THAT CAUSED THIS DEFECT. THE DEALER STATES IT IS NORMAL WEAR AND TEAR. THIS IS AN UNACCEPTABLE SAFETY HAZARD. I HOPE YOU WILL ADDRESS AS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED BECAUSE THEY CANNOT GET OUT OF THE VEHICLE. HERE IS A LINK TO A WEBSITE WITH TONS OF COMPLAINS ON THIS ISSUE HTTP://WWW.DENLORSTOOLS.COM/AUTOBLOG/2010/11/JEEP-GRAND-CHEROKEE-INTERIOR-DOOR-HANDLE-BROKEN-RECALL/#COMMENT-11230 *KB
INTERIOR DOOR HANDLES ARE BROKEN OFF, FRONT DOOR CRACKED AND DRIVER DOOR MISSING PART. *KB
INTERIOR DOOR HANDLE HOUSINGS CRACKING AND BREAKING. HARD TO OPEN DOOR FROM THE INSIDE. NOT COVERED UNDER WARRANTY OR RECALL. *KB
THE DRIVER SIDE INTERIOR DOOR HANDLE BEGAN TO CRACK, FOLLOWED BY THE OTHER THREE INTERIOR DOOR HANDLES. I CAN BARELY OPEN ANY OF THE DOORS FROM THE INSIDE AT THIS POINT. I FEAR THAT VERY SOON, I WON'T BE ABLE TO OPEN ANY OF THE DOORS FROM THE INSIDE AT ALL RENDERING MY VEHICLE USELESS. THIS IS OBVIOUSLY A FACTORY DEFECT THAT I COULD NOT HAVE CAUSED BY MYSELF. THE DOOR HANDLES ON MY VEHICLE SHOULD NOT BE FALLING APART AFTER ONLY SIX YEARS. THE POOR QUALITY OF THE PLASTIC USED TO MAKE THE DOOR PANELS IS CLEARLY THE PROBLEM. I CANNOT AFFORD TO REPLACE ALL FOUR DOOR PANELS ON MY OWN, NOR DO I FEEL THAT I SHOULD TAKE FULL RESPONSIBILITY FOR COST. I AM EXTREMELY FRUSTRATED AND UPSET BY THE DISAPPOINTING QUALITY OF THE VEHICLE AND THE CURRENT STATE OF THE ECONOMY IS NOT MAKING THINGS EASIER FOR ME. *TR
PANEL BEHIND THE INTERIOR DOOR HANDLES ARE CRACKING, LEAVING THE DOOR HANDLES FLIMSY AND ALMOST INOPERABLE. NUMEROUS COMPLAINTS HAVE BEEN FILED. RECALL NEEDS TO BE ISSUED. *TR
I HAVE A 2005 JEEP GRAND CHEROKEE. THE INTERIOR DOOR HANDLES STARTED BREAKING FROM THE PLASTIC THEY ARE ATTACHED TO ABOUT A YEAR AGO.THE DRIVERS DOOR IS COMPLETELY BROKEN I DO NOT HAVE ANY WARRANTY LEFT ON THE CAR AND LOOKED INTO FIXING AND FOUND OUT THAT ONE DOOR ALONE THE PART WOULD BE $660 BEFORE LABOR. I HAVE ALL FOUR DOORS THAT NEED TO BE FIXED. I CALLED TO SPEAK TO THE DEALERSHIP AND TOLD THEM THAT THIS WAS A SERIOUS PROBLEM AND BELIEVE THE DOORS ARE MADE OF CHEAP OR DEFECTIVE PARTS AND WAS TOLD THEY COULD NOT HELP ME BECAUSE OF THE MILES ON MY CAR. THEY TOLD ME THEY WOULD NOT DO ANYTHING ABOUT HELPING ON THE COSTS, I HAVE HEARD THAT OTHER FOLKS HAVE BEEN HELPED WITH 50% OF THE COSTS. I KNOW THAT THERE IS A SERIOUS PROBLEM BECAUSE I ALSO HAVE A VW AND VOLVO AND THEY ARE NEAR THE SAME AGE AND DO NOT HAVE ANYTHING WRONG WITH THEM. THE SAFETY ISSUE IS THAT THE ONLY WAY SOMEONE CAN GET OUT OF THE CAR IS TO PUT THE WINDOW DOWN TO OPEN FROM THE OUTSIDE. THEY ARE ELECTRIC WINDOWS SO IF IN AN ACCIDENT IT COULD BECOME TRAGIC. I BELIEVE THAT THIS SHOULD BE A RECALL ITEM FOR ANY 2005 VEHICLE NO MATTER HOW MANY MILES ON THE CAR. I HAVE SEEN SOOO MANY COMPLAINTS ON THE 2005 MODEL HAVING THIS ISSUE. IT IS A SERIOUS PROBLEM THAT SHOULD BE REQUIRED TO BE FIXED BY THE COMPANY. THE CAR HAS HAD NORMAL WEAR AND TEAR. THANKYOU *TR
THE JEEP GRAND CHEROKEE INTERIOR DOOR PANELS ARE DEFECTIVE . THE HANDLES ARE ALL PLASTIC AND THEY ALL BREAK OFF FROM THE DOOR PANEL. JEEP HAS REFUSED TO DO ANYTHING ABOUT IT. THEY HAVE A WAITING LIST FOR NEW DOOR PANELS AND THEY WILL NOT PRODUCE THE PART TO FIX THIS SAFETY ISSUE. THIS IS A VERY UNSAFE PROBLEM THAT COULD COST A LIFE IF THE PERSON REACHES FOR THE HANDLE TO GET OUT OF THE CAR AND CANNOT. THEY NEED TO MAKE THIS A RECALL AND ISSUE PARTS TO REPLACE THIS FOR FREE FOR OWNERS OF THE JEEPS. *TR
ALL FOUR INTERIOR DOOR HANDLES ARE CRACKING AND BREAKING. THEY HAVE HOLES IN THEM AND THE DRIVERS DOOR HANDLE IS FALLING OFF AND THE DRIVERS SIDE REAR DOOR HANDLE IS ALSO FALLING OFF. THIS CREATES A SAFETY ISSUE SINCE IN THE CASE OF AN EMERGANCY SMALL CHILDREN MAY NOT BE ABLE TO OPEN THE REAR DOORS. *TT
TL* THE DRIVER OWNED A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER WAS INVOLVED IN A SERIOUS CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED VERY SERIOUS INJURIES AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT REPAIR FACILITY. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
3 OF THE 4 INTERIOR DOOR HANDLES HAVE BROKEN OFF OUT OF THE HANDLE HOUSING. THE 2 BACK DOORS ARE UNABLE TO OPEN FROM THE INSIDE CREATING A SERIOUS SAFETY RISK. THE DRIVERS DOOR IS HANGING ON BY A THREAD. STILL OPERABLE BUT HANDLE HOUSING IS COMPLETELY BROKEN. EVEN NORMAL WEAR AND TEAR SHOULD NOT CAUSE THIS TYPE OF BREAKAGE ON SO MANY VEHICLES. CHRYSLER SHOULD STEP UP AND RECTIFY THIS ISSUE BEFORE DEATHS OCCUR AND LAWSUITS BEGIN. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR DOOR HANDLES HAD FRACTURED AND DETACHED FROM THE VEHICLE. THE DEALER INSPECTED THE DOOR HANDLES AND ADVISE THAT THE FAILURE WAS NORMAL WEAR AND TEAR. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THAT THE DOOR HANDLES WERE NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS UNKNOWN BUT THE CURRENT MILEAGE WAS 80,000. UPDATED 10/27/2011 *LN *TR
ON APPROXIMATELY DECEMBER 8, 2010 THE PLASTIC AROUND THE INSIDE LEFT REAR DOOR HANDLE CRACKED WHILE MY DAUGHTER WAS OPENING THE DOOR FROM THE INSIDE. AFTER THAT THE HANDLE WAS LOOSE AND I FREQUENTLY HAD TO OPEN THE DOOR FROM THE OUTSIDE TO LET HER OUT OF THE JEEP. AROUND JULY OF 2011 MY FATHER TRIED TO OPEN THE DOOR FROM THE INSIDE AND MORE OF THE PLASTIC SURROUNDING THE HANDLE BROKE OFF AND THE HANDLE FELL DOWN INSIDE THE DOOR PANEL. NOW THE DOOR CANNOT BE OPENED AT ALL FROM THE INSIDE. THIS IS A MAJOR SAFETY ISSUE. THE DOOR HANDLE WAS NEVER HANDLED IN A ROUGH MANNER AND SHOULD NEVER HAVE FAILED LIKE THIS. *TR
INTERIOR DOOR LATCH ON REAR DRIVERS SIDE DOOR COMPLETELY BROKE OFF AND DRIVERS SIDE FRONT DOOR LATCH BEGINNING TO CRACK AROUND PLASTIC AND INCUR SAME PROBLEM. THIS IS A HUGE SAFETY ISSUE IN CASE OF ACCIDENT OR FIRE ONE WOULD BE TRAPPED INSIDE VEHICLE UNABLE TO EXIT PRESUMABLY DYING FROM INJURIES. THIS IS AN OBVIOUS ON GOING PROBLEM WITH THE JEEP CHEROKEE AND I FEEL CHRYSLER NEEDS TO OWN RESPONSIBILITY FOR THIS AND INCUR THE EXPENSE OF ALL REPAIRS. *TR
INSIDE DOOR HANDLE PLASTIC IS BROKEN IN ONE DOOR AND CRACKED IN TWO OTHERS. ONCE THIS PLASTIC BREAKS THE INSIDE DOOR HANDLES FALL OUT RENDERING THE DOOR INOPERABLE FROM THE INSIDE. IN AN ACCIDENT THERE IS NO WAY TO GET OUT THROUGH THE DOOR UNLESS YOU BREAK A WINDOW AND REACH THE OUTSIDE HANDLE. FROM THE RESEARCH I HAVE DONE ONLINE IT APPEARS THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES. JEEP DOES NOT SELL THIS ASSEMBLY SEPARATELY. IT IS ONLY AVAILABLE BY PURCHASING AN ENTIRE DOOR PANEL AT A COST OF FIVE HUNDRED PER REAR DOOR HANDLE AND SIX HUNDRED PLUS PER FRONT AND THIS DOES NOT INCLUDE INSTALLATION. *TR
WHILE DRIVING ON THE INTERSTATE THE ENGINE ABRUPTLY QUIT. TACHOMETER READING WENT TO 0 AND VEHICLE STARTED TO SLOW DOWN. NO POWER STEERING OR POWER BRAKES AFTER ENGINE QUIT, BUT STILL MANAGED TO MANEUVER TO THE SHOULDER AND STOP THE VEHICLE. TURNED THE IGNITION KEY OFF THEN IMMEDIATELY RESTARTED THE VEHICLE. VEHICLE RAN NORMALLY FOR REST OF THE TRIP. *TR
ALL FOUR INSIDE DOOR HANDLES HAVE CRUMBLED AND FALLEN COMPLETELY APART, A POTENTIAL FOR A SIGNIFICANT SAFETY ISSUE MAY OCCUR. BASED ON MY RESEARCH THIS ISSUE SEEMS TO BE VERY COMMON FOR 2005-2007 JEEPS AND THE COST TO FIX THE PROBLEM IS EXCESSIVE, A NATIONAL RECALL SHOULD BE ISSUED. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE DETACHED AS THE CONTACT ATTEMPTED TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE HANDLE WOULD NEED TO BE REPLACED AND THE CONTACT WOULD HAVE TO PURCHASE THE NECESSARY PARTS NEEDED FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT BOTH REAR PASSENGER AND DRIVER SIDE DOOR HANDLES WERE FRACTURED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE WAS COMMON, BUT THERE WAS NO COVERAGE OR RECALLS FOR THE FAILURE. THE DEALER ALSO ADVISED THAT THE PART HAD BEEN REDESIGNED BY THE MANUFACTURER APPROXIMATELY SEVEN TIMES IN ORDER TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR PLASTIC HOUSING FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO OPEN THE DOOR FROM THE INSIDE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 98,700.
ALL INTERIOR DOOR HANDLES HAVE CRACKED AND BECOME LOOSE. ONE PASSENGER SIDE REAR DOOR HANDLE COMPLETELY FELL OFF. DEALER SAID $2,000 TO FIX ALL DOORS, HANDLES HAVE NOT BEEN REPAIRED. CANNOT EXIT CAR WITHOUT ROLLING DOWN THE WINDOWS AND OPENING DOORS FROM THE OUTSIDE. *TR
INTERIOR DOOR HANDLES CRACKED, LOOSE, AND ABOUT READY TO BREAK OFF. IF AN ACCIDENT/FIRE WERE TO OCCUR, IT WOULD LEAVE INTERIOR OCCUPANTS TRAPPED INSIDE THE VEHICLE IF YOU PULL ON THE HANDLES TOO HARD. THIS IS DEFINITELY A CASE OF POOR CONSTRUCTION/DESIGN. NEEDS TO BE ADDRESSED. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR BEZEL FRACTURED, MAKING THE SHIFTER DIFFICULT TO MANEUVER. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THAT THE BEZEL COULD EITHER BE REPLACED OR GLUED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE FRACTURED AND SHE WAS UNABLE TO EXIT THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS AND THAT SHE WOULD HAVE TO REPAIR THEM AT HER OWN EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 85,000. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE CONSUMER STATED TO DATE, SHE HAS REPLACED THE LEFT REAR DOOR AT A COST OF $ 425. THE RIGHT REAR DOOR HAS BEEN INOPERABLE SINCE EARLY 2009. THE LEFT FRONT DOOR IS ALMOST INOPERABLE AND THE RIGHT FRONT DOOR IS SHOWING SIGNS OF BREAKING. THE LEFT FRON DOOR WINDOW REGULATOR HAD TO BE REPLACED, UPDATED 01/19/12
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE PARKED, THE FRONT PASSENGER DOOR HANDLE FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DOOR PANEL WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR MIDDLE SEAT BELT WOULD NOT RETRACT. THE CONTACT HAD THE SAME SEAT BELT REPLACED TWO YEARS PRIOR TO THE MOST RECENT FAILURE. THE CONTACT SPOKE WITH THE MANUFACTURER BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 104,000.
THE INTERIOR DOOR HANDLES ARE BROKEN AND I HAVE TO OPEN THE DOOR WITH A STRAP. I CONSIDER THIS TO BE A SAFETY HAZARD. *TR
THE INTERIOR DOOR HANDLES ARE BREAKING OFF AS A RESULT OF WEAK MATERIAL, THIS PROBLEM IS WIDESPREAD FOR JEEP OWNERS THROUGHOUT THE US, AND ABROAD, THIS IS A MAJOR SAFETY CONCERN FOR POTENTIAL VICTIMS OF A CRASH, OR EVEN WORSE A FIRE OR A WATER EVACUATION AS IT IS NEXT TO IMPOSSIBLE TO SAFELY EXIT THE VEHICLE WITHOUT THE SUPPORT OF AN OPERATIONAL DOOR HANDLE.. THERE IS MOST CERTAINLY OTHER COMPLAINTS REGARDING THIS ISSUE, THE EDMUNDS FORUM HAS AN EXTENSIVE COMPLAINT LIST FOR THIS ISSUE, AND IT'S NOT JUST THE 05 MODELS.. THE DEALERSHIPS ARE OFFERING A FIX FOR $700 PER DOOR, PLEASE LOOK INTO THIS PROBLEM BEFORE SOMEONE IS KILLED AS A RESULT IF NO HAS DIED ALREADY. THIS IS IN REGARDS TO 05-08 MODELS OF THE JEEP GRAND CHEROKEE INTERIOR DOOR HANDLES. *TT
TL* THE CONTACT OWNED A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AS SHE ENTERED A PARKING SPACE AT 2 MPH WITH THE BRAKES PARTIALLY DEPRESSED, THERE WAS SUDDEN ACCELERATION AND THE CONTACT CRASHED INTO THE FRONT OF A STORE AND ACCELERATED THROUGH THE STORE . THE BRAKES WERE APPLIED DURING THE FAILURE BUT THE VEHICLE DID NOT RESPOND. ONCE THE VEHICLE CRASHED THROUGH THE FRONT OF THE STORE, THE REAR TIRES CONTINUED TO SPIN UNCONTROLLABLY. THE VEHICLE WAS DAMAGED ON THE LEFT SIDE BUMPER, THE WINDSHIELD AND THE ROOF. THE AIR BAGS DID NOT DEPLOY. ALL THREE OCCUPANTS IN THE VEHICLE SUSTAINED NECK AND BACK INJURIES. THE DEALER HAD THE VEHICLE TOWED TO THE MANUFACTURER WHO INSPECTED THE VEHICLE AND COULD NOT FIND THE CAUSE OF FAILURE. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 51,000. UPDATED 11/16/11*LJ UPDATED 11/30/11
I OWN A 2005 GRAND CHEROKEE LIMITED, AT THIS TIME BOTH FRONT DOORS HANDLES ARE BROKEN, THE REAR HANDLES START TO BREAKING APART TOO. I HAVE TO OPEN THE DOORS FRONT THE OUTSIDE WITCH IS UNSAFE AND DANGEROUS IN CASE OF AN ACCIDENT. FIRST ONE BROKE AT 67000 MILES, AND THE SECOND AT 71000 MILES . PLEASE HELP. *TR
FAILED TO START ON 2 OCCASIONS 8/10/11 & 8/17/11. ALL ELECTRICAL COMPONENTS WORKING; BATTERY RECENTLY REPLACED. *KB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →