2004 Jeep Grand Cherokee complaints

WHILE APPLYING THE BRAKES VEHICLE FAILED TO STOP AND CRASHED INTO A CEMENT WALL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. BUT, MECHANIC COULD NOT DUPLICATE THE PROBLEM. ONE MONTH LATER, THE PROBLEM RECURRED, AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. AGAIN, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

BRAKES AND BRAKE PEDAL SHAKE CRAZILY WHEN APPLIED. THIS STARTED HAPPENING AROUND 12,000 MILES. I HEARD OF A CIVIL SUIT THAT IS BEING FILED IN MISSOURI/KANSAS AND HAVE BEEN WAITING TO REPAIR TO SEE IF THERE IS A RECALL. *NM

VEHICLE NOT WORKING. *AK

CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. THE ROTORS WERE THIN, AND PREMATUREKY WORE OUT. OWNER CONTACTED THE DEALER, AND WAS TOLD THAT THE VEHICLE WAS UNDER WARRANTY. HOWEVER, THE BRAKES WERE NOTCOVERED BY THE WARRANTY. *AK

2004 GRAND CHEROKEE JEEP, BRAKE FAILURE. *BF LESS THAN 2 MONTHS AFTER THE VEHICLE WAS PURCHASED THE CONSUMER EXPERIENCED A VIBRATION AND PULSATION WHEN THE BRAKES WERE APPLIED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, HOWEVER THEY WERE UNABLE TO FIND A PROBLEM. *JB

VEHICLE EXPERIENCED SUDDEN ACCELERATION. AFTER COMING TO A COMPLETE STOP AND IDLING. THE RPMS SUDDENLY REVVED UP, THEN WENT BACK DOWN, FOLLOWED BY SUDDEN ACCELERATION. WHEN THIS OCCURRED EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE ACCELERATION. THIS RESULTED IN CONSUMER'S VEHICLE ALMOST RUNNING A RED LIGHT AND HITTING A PEDESTRIAN. DEALERSHIP HAD DONE SEVERAL DIAGNOSTIC TESTS, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.*AK

I HAVE A 2004 JEEP GRAND CHEROKEE LAREDO. BRAKING PROBLEMS WITH ROTORS. I HAD TO BRING IT IN AT 9,000 MILES DUE TO PULSATION WHEN APPLING BRAKES, TO WHICH THEY TURNED THEM. 14,000 MILES LATER THEY ARE TELLING ME MY BRAKES ARE WAARPED , WHICH IN TURN THEY DID NOT WANT TO REPLACE. TELLING ME MY WARRANTY WAS UP. I DID CALL CHRYSLER AND THEY DID REPLACE. BUT I WAS TOLD IF THIS HAPPENS AGAIN, I WILL HAVE TO PAY MYSELF. I ALSO BROUGHT THE CAR IN BECAUSE THE BRAKES WERE STICKING WHICH THEY INSIST THERE IS NOT A PROBLEM. *JB

THE CONSUMER EXPERIENCED SUDDEN ACCELERATION WHILE HIS FOOT WAS ON THE BRAKE WHICH CAUSED HIM TO IMPACT THE VEHICLE IN FRONT, TWICE. *BF *SC

WHILE DRIVING A 2004 JEEP GRAND CHEROKEE ON I495N GOING ABOUT 65 MPH WITH THE SUN ROOF FULLY CLOSED, THE SUN ROOF GLASS EXPLODED, SHOWERING GLASS THROUGHOUT THE CAR. INITIALLY I THOUGHT SOMEONE THREW A ROCK AND STRUCK THE WINDOW, BUT WE WERE NOT NEAR AN OVERPASS, NOR WERE TRUCKS OR OTHER CARS CLOSS ENOUGH TO TOSS A ROCK UP IN ORDER TO HIT THE MOONROOF GLASS. A ROCK WAS NOT FOUND IN THE CAR UPON INSPECTION. THE LOCAL JEEP DEALER SAID THAT IT MUST HAVE BEEN A ROCK THAT HIT THE WINDOW AND THEREFORE WOULD NOT BE COVERED UNDER THE WARRANTY. I THINK THE WINDOW JUST FAILED FROM EITHER STRESS OR FROM A MANUFACTURING DEFECT...BUT HOW DO I PROVE IT?*AK

CONSUMER COMPLAINED ABOUT BRAKE PROBLEMS. WHEN TAKING VEHICLE TO DEALER TO BE SERVICED THEY HAD TO REPLACE BOTH FRONT ROTORS.*AK

CAR/ENGINE IDLES ROUGH AND SHAKES HEAVILY AT TIMES AT LIGHTS - THIS IS A PROBLEM THAT CHRYSLER DOESN?T SEEM TO CARE ABOUT. GAS MPG HAS ALSO BEEN POOR. *AK I SEE THAT I AM THE FIFTH COMPLAINT IN THE DATABASE THAT I COULD FIND...THE ENGINE STALLS AFTER COMING FROM HIGHWAY SPEEDS. IDLE GOES FROM 600 RPM AND THEN SUDDENLY DROPS BELOW 400-300 RPM AND THEN STALLS COMPLETELY. MUST BE PUT IN PARK - AND THEN RESTARTED, REGARDLESS OF WHERE IT OCCURS - THIS IS A SERIOUS SAFETY ISSUE THAT HAS BEEN OVERLOOKED TOO MANY TIMES. ONCE THEY SAID THEY FIXED IT, BY CLEANING THE THROTTLE BODY - THE NEXT TIME THEY GAVE ME THE "CAN'T DUPLICATE CONCERN" - THE LAST TIME THEY TOLD ME THEY REPROGRAMMED THE COMPUTER. IT HAS NOTHING TO DO WITH THE A/C, RADIO, ELECTRICAL (LIGHTING), AND DEFROST SINCE IT HAS HAPPENED MANY TIMES WHEN ALL OF THESE ARE OFF. THE DEALERS KEEP PLAYING GAMES AND WILL NOT RECTIFY THIS ISSUE.

VEHICLE SHOOK AND STALLED UNEXPECTEDLY WHILE IT WAS COMING TO A STOP. TOOK VEHICLE DEALER FOR TESTING 10 TIMES, BUT THE CAUSE WAS STILL UNDETERMINED.*AK

CONSUMER CONCERNED ABOUT DESIGN PROBLEM WITH POTENTIAL WIRE HARNESS FAILURE AND POSSIBLE FIRE, 2004 JEEP GRAND CHEROKEE. *BF THE PROBLEMS INVOLVED MISLEADING /INCORRECT MARKING ON THE 12 VOLT ACCESSORY POWER OUTLETS. THE OUTLETS WERE MARKED AS BEING ABLE TO HANDLE 20 AMPS. AFTER PLUGGING IN A RADIO WHICH NORMALLY DREW 7 AMPS, THE CONSUMER NOTICED THE RADIO WOULD NOT FUNCTION IN THE TRANSMIT MODE. WHEN TRYING TO TRANSMIT, THE VOLTAGE AT THE REAR VEHICLE'S REAR POWER OUTLET, IT DROPPED DOWN TO ABOUT 8 VOLTS. THE CONSUMER STATED IF AN OWNER OF THIS VEHICLE WAS TO PLUG ANYTHING INTO THE VEHICLE POWER OUTLETS THAT DREW MORE THAT 5 AMPS OF CURRENT THERE WAS A GOOD CHANCE THAT OVERHEATING AND BURNING THE WIRES WOULD OCCUR. *JB

WHEN BRAKING CONSUMER HEARD A GRINDING NOISE COMING FROM FRONT/REAR BRAKES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER STATED THAT NOTHING WAS DONE TO CORRECT THE FAILURE. *TC

THE FLOOR BOARDS ARE LEAKING, AND THE DEALERS CANNOT DETERMINE WHERE THE WATER IS COMING FROM AFTER CHECKING THE HEATER AND THE AIR CONDITIONER . THE SEALS AND SHOCKS WERE REPLACED. *NM

NOISE IN PASSENGER COMPARTMENT WHILE SITTING IDLE OR AT A STOP SIGN AS A RESULT OF A FAULTY MUFFLER/EXHAUST SYSTEM. TOOK THE VEHICLE IN TO DEALERSHIP WHO NOTIFIED CHRYSLER OF THE PROBLEM. THEIR SOLUTION WAS A PIECE OF BARB WELDED TO THE MUFFLER. DID NOT FIX PROBLEM. DEALER HAD ENGINEER COME IN TO LOOK AT REPAIR. ENGINEER SAID IT WAS GOOD AND THE NOISE WAS "ACCEPTABLE" BECAUSE WE ARE ONLY SITTING IDLE FOR 3% OF THE TIME ON THE ROAD. DEALER ACKNOWLEDGED THAT THE NOISE WAS STILL THERE AND SAID IT WAS CHRYSLERS CALL AND THAT THERE IS NOTHING ELSE TO DO. TOOK CAR TO MUFFLER SHOP WHERE THEY IMMEDIATELY IDENTIFIED PROBLEM WITH EXISTING MUFFLER. *NM

TRANSMISSION FAILED WHILE SHIFTING, A LOUD GRINDING NOISE WAS COMING FROM THE FRONT. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. CONSUMER HAD THE VEHICLE TOWED THE SAME DAY. MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE CONSUMER STATED THAT THE VEHICLE IS NOW HAVING A STEERING PROBLEM. *TC

WHILE BRAKING FROM 30 -40 MPH, THE BRAKE PEDAL WENT TO THE FLOOR AND CONTINUED TO THE FLOOR. THE CONSUMER SHIFTED THE VEHICLE INTO NEUTRAL AND APPLIED THE EMERGENCY BRAKE AND WAS ABLE TO PULL THE VEHICLE OUT OF TRAFFIC. CONSUMER STATES, "AFTER DEPRESSING THE BRAKE PEDAL A FEW TIMES THE BRAKE PRESSURE RETURNED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED THE CONSUMER THAT THE WHOLE BRAKING SYSTEM NEEDED TO BE REPLACED. THE DEALER REPLACED ALL ROTORS, PADS, AND CALIPERS. *JB

I DROVE INTO MY DRIVEWAY A SHORT DISTANCE AND PUT THE JEEP INTO PARK. I GOT OUT OF THE JEEP WALKED BEHIND IT TO GO GET THE MAIL, BEFORE I REACHED THE MAILBOX I NOTICED THAT THE JEEP HAD STARTED ROLLING BACKWARDS. IT ROLLED ACROSS THE ROAD, DOWN INTO A VERY LARGE DITCH AND HIT A TREE. I RAN AFTER IT TO TRY AND STOP IT BUT I WAS UNSUCCESSFUL. I HAD JUST BEGUN TO PUSH THE BRAKE AS THE BACK TIRE WENT INTO THE DITCH. THE FORCE OF THE JEEP GOING DOWN THE DITCH KNOCKED ME ON MY BACK AND MY FOOT GOT CAUGHT IN THE DOOR SO I WAS DRAGGED DOWN THE DITCH WITH THE JEEP. LUCKILY I DIDN'T RECEIVE ANY SERIOUS INJURY JUST SORE AND SHOOK UP BUT THE JEEP HAS EXTENSIVE DAMAGE TO THE REAR END. *JB

WHEN DRIVING BETWEEN 35-70 MPH VEHICLE SWAYS FROM SIDE TO SIDE AND IS OVERLY SENSITIVE TO STANDARD CORRECTIONS. DEALER STATED BRAKE ROTORS WERE WARPED, AND REPLACED THEM UNDER WARRANTY AT 9000 MILES.*AK

WIFE WAS DROPPING OFF SON AT SWIM PRACTICE. WIFE NOTICED SON HAD LEFT A DRINK IN THE JEEP. WIFE PLACED THE VEHICLE IN PARK AND WAS WALKING UP THE SIDEWALK TO TAKE MY SON HIS DRINK WHEN SHE HEARD A NOISE (POPPING) FROM THE DIRECTION OF THE JEEP. SHE TURNED TO SEE THE JEEP ROLLING BACKWARDS ACROSS THE PARKING LOT. MY WIFE ATTEMPTED TO STOP THE JEEP BUT WAS KNOCKED TO THE GROUND. THE JEEP CONTINUED BACKWARD UNTIL IT HIT A FENCE AND A SIGN POLE. DAMAGE TO THE JEEP INCLUDES THE DRIVERS DOOR AND HINGES, SCRATCHES TO THE PAINT ON THE REAR DOOR, BUMPER AND MOST OF THE DRIVERS SIDE OF THE VEHICLE, AND A BROKEN TAIL LIGHT COVER. I TALKED WITH THE DEALER(POMOCO CHRYSLER, JEEP IN HAMPTON) AND THEY TOLD ME THAT THEY WOULD NOT DO ANYTHING BUT CHECK OUT THE TRANSMISSION ONCE THE JEEP WAS DRIVABLE. THE SERVICE MANAGER SENT A MESSAGE TO THE FACTORY SERVICE TECHNICIAN WHO RESPONDED THE SAME AS THE DEALER. THE DEALER INDICATED THAT I NEEDED TO CONTACT MY INSURANCE COMPANY TO START A CLAIM.*AK

WHEN AT A STOP LIGHT VEHICLE SHUT OFF. ALSO, IT SHUT OFF WHEN WARMING UP THE VEHICLE. THE PROBLEM COULD NOT DUPLICATED BY THE DEALER. *AK

WE PURCHASED A 2004 JEEP GRAND CHEROKEE THE END OF JUNE 2004. THE CAR HAD APPROXIMATELY 30-40 MILES AT PURCHASE. THREE DAYS AFTER PURCHASE THE CAR CUT OFF ON MY HUSBAND AND WAS DIFFICULT TO START. THE DEALERSHIP TOLD US THEY COULD NOT LOOK AT THE CAR BECAUSE THE CHECK ENGINE LIGHT DID NOT COME ON. WHILE ON VACATION 1 1/2 WEEKS AFTER PURCHASE OUR CAR SHUT OFF WHILE TRAVELING 60 MPH ON A HIGHWAY. THE CAR WOULD NOT START AND WAS TOWED TO A JEEP DEALERSHIP IN MARYLAND. THAT DEALERSHIP REPLACED THE COMPUTER IN THE CAR. NO INCIDENTS OCCURRED FOR 1 1/2 WEEKS. THEN UPON OUR RETURN TO SOUTH CAROLINA THE RPM OF OUR CAR WOULD SUDDENLY DROP TO 500 WHILE IDLING AT TRAFFIC LIGHTS OR AT A STOP. THE RPM'S WOULD ALSO SUDDENLY DROP TO 0 AND THE CAR WOULD CUT OFF WHILE IDLING. FROM THE MIDDLE OF JULY UNTIL THE END OF AUGUST THE CAR WAS LOOKED AT APPROXIMATELY 6 TIMES. THE SKIM MODULE AND WIRING HARNESS WERE BOTH REPLACED IN THE CAR. AFTER THE WIRING HARNESS WAS REPLACED THE CAR CEASED TO HAVE PROBLEMS FOR 3000 MILES. THEN ON DECEMBER 4TH THE CAR CUT OFF WHILE WAITING AT A TRAFFIC LIGHT. THE RPM'S HAVE NOW STARTED TO ONCE AGAIN DROP DOWN TO BELOW 500 AND OCCASIONALLY THEY GO UP AND DOWN WHEN THE CAR IS NOT EVEN MOVING. A CO-PILOT SYSTEM WAS INSTALLED TO RECORD ANY ERRORS IN THE CAR AND NO CODES OR MISFIRES WERE CAPTURED FROM THE CAR. THE DEALERSHIP HAS BEEN UNABLE TO FIX THE CAR AND CHRYSLER INFORMED US THAT THEY WERE NOT WILLING TO REPLACE OUR CAR EVEN THOUGH THEY ARE UNABLE TO FIX THE PROBLEM.

WHILE APPLYING THE BRAKE ON 5 SEPARATE OCCASIONS, THE CONSUMER APPLIED THE BRAKE AND THE ACCELERATOR PEDAL SIMULTANEOUSLY. THIS CONDITION CAUSED THE VEHICLE TO ACCELERATE UNEXPECTEDLY. THE DEALER WAS NOTIFIED AND WAS AWARE OF THIS ISSUE. *JB

AS THE CONSUMER'S DAUGHTER ATTEMPTED TO BRAKE, THEY HAD BECOME HARD AND DID NOT OPERATE. THE VEHICLE THEN ROLLED INTO A PARKED VEHICLE. THE CONSUMER WAS INFORMED THAT THE BRAKE BOOSTER HAD BEEN DISCONNECTED. *SC

STEERING NOISE WHILE TURNING THE WHEEL JUST A LITTLE TO EITHER SIDE. DEALER IS ORDERING "A PART" HAVE TO WAIT A WEEK FOR IT TO COME IN. VEHICLE HAS ONLY 1100 MILES. *JB

WARPING OF FRONT BRAKE ROTORS. IT OCCURRED AT 16000 MILES AND THE ROTERS WERE GROUND. IT IS NOW STARTING AGAIN AT 25000 MILES. I WAS INFORMED BY THE SERVICE MAN THIS IS A COMMON ISSUE WITH 2004 JEEPS. *AK

WHILE DRIVING HEAD RESTRAINT DOES NOT PROTECT CONSUMER'S HEAD. CONSUMER IS VERY CONCERNED WITH BEING REAR ENDED. *AK THE CONSUMER BELIEVES THAT THE HEAD RESTRAINTS ARE SET TOO FAR BACK TO ADEQUATELY PROTECT THE PASSENGER'S NECK IN THE EVENT OF A COLLISION. *NM

WHEN TRAVELING 55 MPH UP A STEEP HILL, THE VEHICLE VIOLENTLY SHIFTS TO 2ND GEAR CAUSING AN UNACCEPTABLE TORQUE ON THE DRIVER AND PERSONS IN THE CAR. RPM'S GO FROM APPROX. 1800RPM TO 5000RPM INSTANTANEOUSLY. THIS HAS HAPPENED BOTH WHEN USING THE CRUISE CONTROL AT 55 MPH AND ALSO AT 55 MPH WITHOUT THE CRUISE CONTROL. *JB

MY HUSBAND AND I WERE IN A 2003 JEEP GRAND CHEROKEE, STOPPED AT A STOP LIGHT AND REAR ENDED BY A TOYOTA CELICA TRAVELING ABOUT 40 MPH ACCORDING TO THE POLICE STATEMENT. OUR JEEP THEN HIT THE CAR IN FRONT OF US (IT WAS A FOUR CAR CHAIN REACTION COLLISION). THE DRIVERS AND FRONT PASSENGER SEATS RECLINED ON IMPACT. HAD OUR GRANDSON BEEN IN HIS CHILD SAFETY SEAT, HIS LEGS WOULD HAVE BEEN CRUSHED, IF NOT WORSE. FURTHER, THE SHOULDER RESTRAINT DID NOT HOLD ON THE PASSENGER SIDE, RESULTING IN MY HEAD SMASHING INTO THE DASHBOARD. THE AIR BAGS DID NOT DEPLOY.*AK

CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL IMPACT AT 30 MPH DUE TO SEVERE WEATHER. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH ANOTHER VEHICLE AT 25-30 MPH. UPON IMPACT, NEITHER FRONTAL AIR BAGS DEPLOYED. NO INJURY WAS REPORTED. DEALER AND THE MANUFACTURER WERE NOT NOTIFIED.*AK

THE GAS PEDAL OVER TOOK BRAKE ON 2 OCCASIONS, ONE TIME WENT THROUGH A RED LIGHT. REPLACE BAD FRONT BRAKES. *BF THE DEALER SUGGESTED THAT NOTHING WAS WRONG WITH THE BRAKES AND CHANGED THE BAD FRONT BRAKES AND THE PROBLEM HAS NOT RETURNED SINCE. *SC

WHEN DRIVING SPEEDOMETER READ THE VEHICLE'S SPEED WRONGLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

ON OR ABOUT FEBRUARY 20, 2004, MATTHEW BELLER SUFFERED SEVERE BURNS FROM A SEAT HEATER IN THE DRIVER'S SEAT OF A 2004 JEEP GRAND CHEROKEE LIMITED. HE IS A PARAPELGIC AND DID NOT FEEL THE BURN OCCURING. THE SEAT HEATER DID NOT TURN OFF AFTER REACHING NORMAL TEMPERATURES. A PRODUCT LIABILITY ACTION IS BEING BOUGHT IN THE UNITED STATES DISTRICT COURT OF OREGON.

VEHICLE ACCELERATED FROM A STOP, THE VEHICLE RPMS RACED TO A HIGH RATE, AND VEHICLE HIT A TREE. CONSUMER SUSTAINED INJURIES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

WHEN TRAVELING IN CRUISE CONTROL AT 55-60 MPH AND ENCOUNTERING A HILL THE AUTOMATIC TRANSMISSION WILL RAPIDLY DOWNSHIFT A COUPLE OF GEARS. THIS RESULTS IN THE ENGINE RPM GOING FROM ABOUT 1800 TO 5000 RPM VERY SUDDENLY. THIS IS THE SAME RESULT AS PUSHING THE GAS PEDAL TO THE FLOOR. THIS OCCURRED ON A CURVE AND RESULTED IN A MOMEMTARY LOSS OF VEHICLE CONTROL. FORTUNATELY AN ACCIDENT WAS AVOIDED THIS TIME. THE VEHICLE WAS TAKEN TO TWO DIFFERENT JEEP DEALERS WHO SAID THERE WAS NOTHING THEY COULD DO BECAUSE IT WAS A DESIGN/ PROGRAMMING PROBLEM WITH THE COMPUTER THAT CONTROLS TRANSMISSION SHIFT POINTS. *AK

WHILE IN CRUISE CONTROL AT 60 MPH AND TRAVELING UPHILL THE AUTOMATIC TRANSMISSION SUDDENLY DOWN SHIFTED FROM OVER DRIVE INTO 2ND GEAR CAUSING A VIOLENT LUNGE FORWARD (APPROX 2000 RPM TO 5000 RPM). THIS RPM CHANGE WAS SO VIOLENT THAT LOST OF VEHICLE CONTROL HAPPENED MOMENTARILY. *JB

CONSUMER STATES THAT HE PURCHASED HIS VEHICLE IN 2003, SOON IN APRIL 29, 2004 HE HAD TO TAKE HIS VEHICLE TO THE DEALER FOR THE REPLACEMENT OF BRAND NEW ROTORS. THE MECHANIC TOLD HIM THAT HIS BRAKES WERE WARPED. THIS WAS AT 7074 MILES. THEN ON 10/27/04 HE TOOK HIS VEHICLE IN AGAIN FOR BRAKE PROBLEMS, AGAIN HE WAS TOLD THAT HE NEEDED NEW ROTORS AND THAT THEY WERE WARPED.*JB

VEHICLE SHAKES AND VIBRATES WITHOUT CONTROL WHEN APPLYING THE BRAKES. I TOOK IT TO THE DEALERSHIP WHILE IT WAS UNDER WARRANTY AND THEY WOULD NOT HONOR IT BECAUSE THE ROTORS WERE WARPED. SAID IT WAS OVER 12,000 MILES. I HAD THE ROTORS TURNED TWICE NOW AND THEY ARE STILL WARPED PAST THE POINT OF NO RETURN. I GUESS NEW ROTORS WILL NEED TO BE PURCHASED. CHRYSLER SHOULD OWN UP TO THEIR PROBLEMS. NEVER HAD THIS PROBLEM EVER WITH ANY OTHER VEHICLE I HAVE OWNED UNTIL JEEP. NOT EVEN A YEAR OLD YET.*AK

WHILE APPLYING THE BRAKE PEDAL AT LOW SPEEDS VEHICLE SHIMMIED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT ROTORS NEEDED TO BE REPLACED. *AK THE VEHICLE PULSATED FROM THE FIRST MILE AT LOW SPEEDS OF 30-35 MPH OR LESS. *SC

I HAVE BEEN HAVING A PROBLEM WITH MY JEEP FROM THE TIME I GOT IT WITH THE QUALITY OF THE PAINT JOB WHEN I GOT MY JEEP FROM ABERNATHY IN LINCOLN ON NORTH CAROLINA I HAD NOTICED THAT THE PAINT JOB HAD SOME LIGHT SWIRLS. *AK THE SALES REP TOLD ME I COULD BRING BACK THE CAR AND GET IT CLEANED AND THAT WOULD PROBABLE TAKE CARE OF THE SWIRLS AS IT WAS JUST NEED OF A HAND WAX. A FEW DAYS LATER I WAXED THAT CAR BY HAND WITH A RECOMMENDED HAND WAX FROM THE LOCAL NAPA DEALER. THE PROBLEM DID NOT GET ANY BETTER AND I NOTICED THE SITUATION MORE AFTER I MADE THE CAR SHINE. I ALSO STARTED TO SEE THE BARS ON THE BOTTOM OF THE JEEP WERE CHIPPING. I TOOK THE JEEP BACK TO ABERNETHY AND GOT WITH THE SERVICE MANAGER NAMED BARRY. BERRY SAID HE WOULD HAVE TO CONTACT THE SERVICE REP TO COME IN AND LOOK AT THE SITUATION. BARRY CALLED ME BACK AND SAID THAT THE REP DID NOT NEED TO LOOK AT THE BARS AND THAT JEEP WAS NOT INTERESTED IN TAKING CARE OF THE CHIPPING AS THAT WAS NOT COVERED UNDER WARRANTY AND THE BARS WERE GOING TO GET CHIPPED AS THEY WERE BUSH GUARDS. I INFORMED HIM THAT MY JEEP HAD NOT BEEN OFF ROAD AND THAT THESE CHIPS WERE FROM SIMPLY GETTING IN AND OUT OF THE JEEP WITH MY WIFE'S SHOES. BARRY INFORMED ME TO BRING IN THE JEEP AND THEY WOULD TAKE THE BARS OFF AND REPAINT THEM BUT THE REP REALLY HAD TO BE THE ONE TO LOOK AT THE PAINT ON THE CAR. I WAITED FOR MY CAR TO BE SERVICED WITH OIL CHANGE AND WALKED AROUND THE LOT. I LOOKED AT OTHER JEEPS AS WELL AS OTHER CARS ON THE LOT AND NOTICED

VEHICLE LURCHES TO THE RIGHT, DEALERSHIP REPLACED ALL RIMS AND TIRES, THUS MAKING THE PROBLEM SLIGHTLY BETTER. MECHANIC SAID IT WAS A "DESIGN FLAW" NOTHING COULD BE DONE ABOUT IT AND TO CALL THE SERVICE MANAGER, THE SERVICE MANAGER SAID "ALL VEHICLES IN COLORADO DRIFT TO THE RIGHT DUE TO ROAD CROWNS". MY JGC STILL DRIFTS TO THE RIGHT WITHIN 5-10 SECONDS ON ALL TYPES OF ROADS. I BOUGHT THIS VEHICLE TWO WEEKS AGO, IT HAS 800+ MILES ON IT.*AK

THE VEHICLE IS A 2004 JEEP GRAND CHEROKEE LAREDO AND WAS A RENTAL VEHICLE. I FOUND OUT THAT IT IS POSSIBLE TO HAVE THIS VEHICLE IN PARK, BUT NOT HAVE THE SHIFT LEVER LOCKED IN THE PARK POSITION. MY WIFE (IN THE PASSENGER SEAT) BUMPED THE SHIFT LEVER AS SHE REACHED FOR ONE OF THE A/C CONTROLS. SHE WAS ALONE IN THE VEHICLE. THE VEHICLE WENT INTO REVERSE AND ROLLED BACKWARDS ACROSS A MACDONALDS PARKING LOT INTO ANOTHER VEHICLE. THIS INCIDENT HAD SIGNIFICANT POSSIBILITY FOR DEATH AND/OR SERIOUS INJURIES. POLICE WERE CALLED BUT DECLINED TO RESPOND TO AN INCIDENT ON PRIVATE PROPERTY.*AK

BOUGHT A 04 JEEP GRAND CHEROKEE LAREDO 2 WEEKS AGO. WHEN DRIVING DOWN THE HIGHWAY WITH BOTH BACK WINDOWS DOWN, A LOUD NOISE OCCURS SOUNDING LIKE A FLAT TIRE. IF YOU CRACK A FRONT WINDOW THE NOISE GOES AWAY. I CALLED THE 800 NUMBER IN THE WARRANTY BOOK AND THEY SAID IT'S A DESIGN FLAW.*AK

WHILE ENGAGED IN CRUISE CONTROL AND DRIVING UP A STEEP GRADE. THE VEHICLE JUMPED FROM 2000 RPMS TO 6000 RPMS. *AK THE VEHICLE DROPPED TWO OR THREE GEARS AND WOULD SPEED UP UNCONTROLLABLY. THIS CAUSED PROBLEMS WITH THE STEERING AND THE VEHICLE HAS TRIED TO DRIVE OFF OF THE ROAD IN ONE CASE. *SC *JB

PROBLEMS WITH WARPED ROTORS ON VEHICLE. *MR TEN MONTHS AND 18000 MILES AFTER THE VEHICLE WAS PURCHASED, THE EARLY WARNING SYMPTOMS OF WARPED ROTORS SURFACED. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE ROTORS WERE INDEED WARPED. THE MANUFACTURER REFUSED TO HONOR THEIR BASIC WARRANTY. THE CONSUMER HAS OWNED THREE OTHER JEEPS IN THE PAST ALL OF WHICH EXPERIENCED SOME TYPE OF ROTOR PROBLEM *NM

(1)VIOLENT SHAKING OCCURS WHILE BRAKING AT VARIOUS SPEEDS (2)BRAKE FAILURE,ROTORS WARPED. (3)TAKEN TO DEALERSHIP, WILL NOT REPAIR DUE TO 15,000 MILES ON VEHICLEHAD REPAIRS DONE BY PRIVATE INDIVIDUAL,WILL NOT TAKE THIS VEHICLE BACK TO DEALERSHIP!!ROTORS TURNED AND REPAIRED $130.00. *AK

WHILE IDLING AT A STOP LIGHT THE FRONT END BEGIN TO SHAKE VIOLENTLY THEN THE ENGINE WOULD STALL. *AK *NM

ON TWO OCCASIONS GAS PEDAL HAS OVER TOOK THE BRAKES PEDAL AN ACCELERATED THROUGH A RED LIGHT. TOOK CAR TO DEALER FOUND NOTHING WRONG TOLD THEM TO CHECK THE FRONT BRAKES. THEY WERE BAD THEY REPLACED AT 19,000 MILES. *JB