Page 20 of 21 · complaints 951–1,000 of 1,028

1998 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Latches/Locks/Linkages › Hood › Latch
Filed Feb 1, 1999CA

HOOD LATCHES FAILED. YH

Exterior Lighting › Headlights
Filed Feb 1, 1999CA

HEADLIGHT ASSEMBLY FAILED. *YC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 1, 1999CA

BRAKE ROTOR FAILED. YH

Wheels1 injured
Filed Feb 1, 1999CA

LEFT REAR WHEEL FAILED RESULTING IN ACCIDENT. YH

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Feb 1, 1999CA

TRANSMISSION FLUID IS LEAKING. YH

Tires › Valve
Filed Feb 1, 1999CA

LEFT FRONT TIRE (GOODYEAR WRANGLER AP) DEFECTIVE WITH TWO VALVE STEMS. YH

Electrical System › Horn
Filed Feb 1, 1999CA

HORN DID NOT WORK SINCE PURCHASED. *YC

Power Train › Automatic Transmission
Filed Feb 1, 1999CA

TRANSMISSION PUMP FAILED. *YC

Suspension › Multiple Axle
Filed Feb 1, 1999CA

REAR AXLE BEARING FAILED. *YC

Unknown or Other
Filed Feb 1, 1999CA

SENSOR IN DASH FAILED CAUSING REAR LIGHTS TO MALFUNCTION. *YC

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Feb 1, 1999CA

HATCHBACK LATCH FAILED. *YC

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 1, 1999CA

FUEL PUMP FAILED. NLM

Exterior Lighting › Tail Lights
Filed Feb 1, 1999CA

REAR LIGHT PANEL FAILED. YH

Power Train › Automatic Transmission
Filed Feb 1, 1999CA

TRANSMISSION FAILED. YH

Suspension › Front
Filed Jan 22, 1999MA

PROBLEM IS A VIBRATION THAT COMES IN AT 62-67 MPH, LOCAL DEALERSHIP AGREE'S,BUT CHRYSLER DENIES PROBLEM. I AM WORRIED ABOUT THE POSSIBILITY OF THE WHEELS LOCKING UP AT 60 OR 70MPH. CHRYSLER REFUSES TO ADDRESS THE PROBLEM.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 18, 1999AK

VEHICLE WAS PUT INTO PARK, HOWEVER REMAINED IN REVERSE, CAUSING DAMAGE TO VEHICLE, CLAIM NUMBER 05-4271-788. *SLC

Power Train
Filed Jan 17, 1999NJ

LOUD NOISE COMING FROM 4WHEEL DRIVE SHAFT,TOOK TO DEALER AND WAS INFORMED WE NEEDED TO REPLACE THE TRANSITION CASE. DEALER THEN TOLD US THAT IT WAS DEFECTED FROM THE START AND TRIED TO ORDER A REPLACEMENT. WAS INFORMED CAR WASN'T SAFE TO BE DRIVING AND THE PART IS ON "BACKORDER". IT HAS BEEN 3 WEEKS THAT WE HAVE BEEN DRIVING AN UNSAFE CAR AND THEY REFUSE TO GIVE US A LOANER OR TELL US ANYTHING MORE ABOUT WHY AND WHEN THE NEW PART IS COMING IN. GIVING US THE RUN AROUND. IT'S OBVIOUS THEY DON'T WANT TO FIX IT AND ARE IN NO HURRY. THE PART COSTS$1300. IF OUR YEAR AND MODEL CAME THIS WAY, HOW MANY OTHERS? IS THERE REALLY A "BACKORDER" ON THIS PART?

Power Train › Automatic Transmission
Filed Jan 12, 1999NY

TRANSMISSION INTERMITTANTLY SELF SHIFTS INTO REVERSE FROM THE PARKED POSITION.

Power Train › Automatic Transmission › Gear Position Indication (prndl)Crash
Filed Jan 7, 1999CA

WHILE GETTING OUT OF THE VEHICLE AND WALKING TO THE TRASH CAN,CONSUMER HAD THE VEHICLE IN PARK AND THE VEHICLE POPPED OUT OF PARK INTO REVERSE AND HIT ANOTHER VEHICLE. OCCURRED TWICE, FIRST TIME DRIVER WAS ABLE TO STOP VEHICLE. THE CONSUMER IS HAVING PROBLEM'S WITH THE TRANMISSION, WHICH IS NOT SHIFTING INTO GEARS. AND THE CHECK ENGINE LIGHT KEEP COMING ON . *AK

Air Bags › FrontalCrash
Filed Jan 4, 1999TN

OUR 1998 GRAND CHEROKEE WAS INVOLVED IN A HEAD-ON CRASH INTO A TELEPHONE POLE ON 11/15/98. THE VEHICLE WAS TRAVELING AT A SPEED OF 35-40 MPH. THE DAMAGE WAS EXTENSIVE, RESULTING IN THE CAR BEING TOTALED BY THE INSURANCE COMPANY. BOTH DRIVER'S AND PASSENGER'S AIR BAGS FAILED TO DEPLOY. CHRYSLER WAS CONTACTED CONCERNING THE CRASH, AND WOULD APPEAR TO HAVE CONDUCTED AN INVESTIGATION. THE ONLY CONTACT RECEIVED WAS A SHORT LETTER STATING THAT THE VEHICLE'S AIR BAGS FUNCTIONED PROPERLY AND THAT THE "..THRESHOLD FOR AIR BAG DEPLOYMENT WAS NOT MET." CHRYSLER WOULD NOT PROVIDE CLARIFICATION AS TO EXACTLY WHAT THE THRESHOLD FOR AIR BAG DEPLOYMENT IS. IT SHOULD BE NOTED THAT POLICE OFFICERS, INSURANCE ADJUSTER, AND A MR. PERRY MOORE RESEARCHER FOR THE USDOT, ALL INSPECTED THE VEHICLE AND WERE COMPLETELY AMAZED THAT THE AIR BAGS FAILED TO DEPLOY. PICTURES CAN BE PROVIDED AT YOUR REQUEST. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Dec 28, 1998CA

THE TWO FRONT ROTORS HAVE BEEN REPLACED DUE TO THEM BEING WARPED. THEY WERE REPLACED AT 7500 MILES APPROXIMATELY. TODAY, 12-28-98, THE TWO REAR ROTORS ARE BEING REPLACED DUE TO THEM BEING WARPED. THIS SEEMS TO BE AN ACCEPTABLE THING CHRYSLER, SINCE THEY WON'T COVER THE ROTORS AFTER 12000 MILES OR TWELVE MONTHS. THE DISC BREAK SYSTEM NEEDS TO BE FIXED IF THE ROTORS KEEP WARPING IN MY OPINION. I DO NO TOWING OR SERIOUS HEAVY CITY TRAVELING. THE CAR HAS BEEN MAINLY USED ON INTERSTATE FREEWAYS.

Suspension › Front
Filed Dec 24, 1998PR

VEHICULE PULL TO RIGHT OR LEFT WHEN DRIVING, DEALER CHANGE 2 FRONT TIRES, REPAIR TERMINALS AND ALIGN WITHOUT IMPROVEMENT. YG( DOT NUMBER: )

Power Train › Automatic Transmission
Filed Dec 23, 1998NY

WHEN CONSUMER PUTS VEHICLE IN PARK IT MAY SHIFT BY ITSELF INTO REVERSE. THE PROBLEM IS EASILY DUPLICATED. CONSUMER WILL ADD VIN# AT LATER DATE. *AK

Unknown or Other
Filed Dec 23, 1998PA

THE VEHICLE WAS PURCHASED ON 3/6/98. I BEGAN EXPERIENCING ELECTRICAL FAILURE ON 3/14/98. THE VEHICLE WAS RETURNED FOR NON-OPERATIVE HORN AND ELECTRICAL SHOCK ON 3/20/98 TO BENKE CHRYSLER-PLYMOUTH JEEP EAGLE. THE TECHNICIAN WORKED ON THE VEHICLE FOR 1 1/2 HOURS BUT WAS UNABLE TO FIND THE PROBLEM. I WAS ADVISED TO BRING THE VEHICLE BACK OR TAKE IT TO ANOTHER SERVICE CENTER CLOSER TO ME. I TOOK THE VEHICLE TO NOLF CHRYSLER DODGE INC. ON 3/30/98. THE TECHNICIAN ADVISED BOTH HORNS TO BE FAULTY WITH INTERNAL SHORTS. THE HORNS WERE ORDERED AND REPLACED A WEEK LATER. I CONTINUED TO HAVE SEVERE SHOCKS WHICH I WAS ADVISED BY JEEP DEALERS WERE STATIC DISCHARGE. ON DECEMBER 15TH I WAS AWOKE BY THE CONSTANT SOUND OF THE HORN BLOWING ON MY VEHICLE. THE POLICE ARRIVED A SHORT TIME LATER. I DISCONNECTED THE BATTERY TO STOP THE HORN FROM BLOWING AND THEN CONTACTED BENKE CHRYSLER-PLYMOUTH JEEP. I WAS ADVISED TO DISCONNECT THE HORN RELAY. THE VEHICLE WAS THEN DRIVEN TO GIBSONIA (WITHOUT A HORN, ONCE AGAIN). THE TECHNICIAN WORKED ON THE VEHICLE FOR 2 HOURS AND I WAS ADVISED THE HORN RELAY WAS DEFECTIVE. I WAS AWAKEN AGAIN AT 11PM BY THE SOUND OF HORN GOING OFF AT MY HOME AND ONCE AGAIN THE POLICE ARRIVED. THERE SEEMS TO BE NO KNOWN CAUSE TO DATE FOR THIS DEFECT. THE HORN BLOWS FOR NO APPARENT REASON WHILE SETTING IDLE AND DOES NOT SHUT OFF TILL HORN RELAY IS PULLED OR BATTERY IS DISCONNECTED.

Exterior Lighting › Headlights
Filed Dec 18, 1998OH

HEADLIGHTS WOULD DIM BY THEMSELVES WHENEVER ENGINE COOLING FAN WAS TURNED ON, CAUSING POOR VISIBILITY. DEALER NOTIFIED AND INFORMED COONSUMER THAT WAS NORMAL FOR THAT VEHICLE, AND THE MANUFACTURER REFUSED TO DO ANYTHING. *AK

Power Train › Automatic Transmission
Filed Dec 16, 1998NV

OFTEN THE VEHICLE DOES NOT START IN PARK. MUST SHIFT TO NEUTRAL AND THEN START.

Steering › Gear Box (other Than Rack and Pinion)
Filed Dec 14, 1998LA

CASTING OF THE STEERING BOX FAILED RESULTING IN LEAKING.

Service Brakes, Hydraulic › Foundation ComponentsCrash
Filed Dec 10, 1998NY

DRIVING AT APPROXIMATLY 20 MPH ,GOING DOWN HILL , WHEN BRAKES FAILED, BECAME INOPERATIVE ,CAUSING AN ACCIDENT. *AK

Air Bags › FrontalCrash
Filed Dec 8, 1998IN

CONSUMER'S SON WAS DRIVING THE VEHICLE WHICH WAS INVOVLED IN AN ACCIDENT, IMPACT WAS APPROX 40 MPH. DRIVER'S AIR BAG DID NOT DEPOLY. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Dec 2, 1998MA

WHILE DRIVING IN LOW SPEED THE ABS BRAKING SYSTEM WILL ACTIVATE AND CAUSE EXTENDED STOPPING DISTANCE WHEN IT SHOULDNT HAVE BEEN ACTIVATED. DEALER REPLACED THE ABS BRAKING HYDRAULIC CONTROL UNIT. *AK

Seat Belts › Front › Anchorage
Filed Nov 30, 1998MD

THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH SEAT BELTS. THE SEAT BELTS DON'T STAY ATTACHED. THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 18, 1998CO

WHEN BRAKING THE TRUCK BEGINS TO SHIMMY, AND THE ANTI-LOCK BRAKES FEEL LIKE THEY ARE TRYING TO ENGAGE. THIS HAPPENS IN NORMAL BRAKING CONDITIONS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 16, 1998CO

CONSUMER WAS EXPERIENCING ONGOING PROBLEM WITH INTERMITTENT BRAKE FAILURE WHICH WOULD LEAVE THE VEHICLE TOTALLY WITHOUT BRAKES. DEALER FINALLY LEARNED THE PROBLEM WAS DUE TO A FAILURE IN THE ABS SPEED SENSOR WHICH WAS OBTAINED FROM THE MANUFACTURER'S TECHNICAL DEPT. PROBLEM FIXED. *AK *ML

Vehicle Speed ControlCrash
Filed Nov 14, 1998MI

VEHICLE SUDDENLY ACCELERATED IN REVERSE AND WOULD NOT STOP EVEN WHEN BRAKE WAS APPLIED WITH CONSIDERABLE FORCE. ACCELERATED BACKWARDS ACROSS A STREET AND INTO A PARKED CAR.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip1 injured
Filed Nov 11, 1998CO

FOR SOME UNKNOWN REASON BRAKE PEDALS ARE ENG TO REQUIRE DRIVER TO COMPLETELY LIFT FOOT FROM GAS RAISE HIGH ENOUGH TO REACH BRAKE PEDAL. IN AN EMERGENCY STOP FOOT MISSES BRAKE PEDAL OR SLIDES OFF AND HITS GAS PEDAL AS IN MY ACCIDENT. IF BRAKE PEDALS WERE LEVEL WITH GAS PEDALS THE BRAKE COULD BE APPLIED RAPIDLY AND AT LEAST REDUCE SPEED AT IMPACT IN STEAD OF REVERSE THANK YOU GARY GRAHAM

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Nov 9, 1998MA

VEHICLE JUMPS OUT OF GEAR FROM PARK INTO REVERSE WHILE ENGINE IS RUNNING, CAUSING THE VEHICLE TO RUN INTO TREE, DEALER CANNOT DETERMINE PROBLEM. *AK *NLM

Fuel System, Other
Filed Nov 6, 1998CA

FUEL TANK READ GAS AS 1/3 OF TANK WHEN IT WAS EMPTT. ALSO THE GEAR SHIFT INDICATOR READS PARK WHEN THE AUTO IS IN REVERSE. *AK

Visibility
Filed Nov 5, 1998CA

WINDSHIELD ADHESION FAILED.

Air Bags › FrontalCrash
Filed Oct 20, 1998CA

CONSUMER WAS SITTING AT A RED LIGHT AND ANOTHER VEHICLE REARENDED THE CONSUMER'S VEHICLE, CAUSING THEIR VEHICLE TO HIT THE BACK OF ANOTHER VEHICLE, AND THE AIR BAGS DIDN'T DEPLOY. CONTACTED THE DEALER, AND THE DEALER REPAIRED THE VEHICLE. *AK

Power Train › Automatic Transmission
Filed Oct 19, 1998NY

OVERDRIVE UNIT MAKES CONTINUED THUMPING NOISE.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Oct 15, 1998AL

VEHICLE SHIFTED OUT OF PARK GEAR STRIKING CONSUMER CAUSING SEVERE INJURY. (ATTORNEY FOR CONSUMER).

Vehicle Speed ControlCrash1 injured
Filed Oct 13, 1998AL

VEHICLE WAS IN PARK POSITION AND WAS LEFT IDLING. CONSUMER THEN PUT VEHICLE IN DRIVE, VEHICLE SUDDENLY TOOK OFF. TRIED TO STEP ON BRAKES, BUT BRAKES WERE INOPERATIVE,CAUSING CONSUMER TO GO THROUGH A WALL. CONSUMER SUFFERED BRUISES. *AK

Electrical System
Filed Oct 5, 1998VA

WHEN STARTED VEHICLE WAS DEAD. DEALER REPAIRED IT. THEN WHILE DRIVING EVERYTHING ELECTRICAL WENT OUT, AND THE MOTOR WAS STILL RUNNING. DEALER CONTACTED AND KEPT THE VEHICLE. DEALER CANNOT DUPLICATE THE PROBLEM, BUT ARE IS OF THE DEFECT. MANUFACTURER CONTACTED, AND STATED THE CONSUMER NEEDS TO PICK THE VEHICLE UP BECAUSE THEY COULD NOT DO ANYTHING TO REPAIR THE PROBLEM.*AK

Engine and Engine Cooling › Engine
Filed Oct 5, 1998PA

FRONT SUSPENSION SQUEAKS AND GRINDS WHEN DRIVING DOWN A BUMPY ROAD OR MAKING A TURN. DEALER CONTACTED AND IS AWARE OF THE PROBLEM. STATED MOTOR MOUNTS WERE NOT PROPERLY INSTALLED. ALSO, SWAY BAR LINKS AND BUSHINGS NEEDED TO BE REPLACED, WILL BACK ORDER PART AND REPLACE THEM.

Steering › Steering Wheel/Handle Bar
Filed Oct 5, 1998PA

STEERING COLUMN IS MISALIGNED AND WHEN DRIVING HAS TO CONTINUOUSLY PULL THE WHEEL TO THE LEFT. DEALER IS AWARE OF THE PROBLEM. SEVERAL ATTEMPTS WERE MADE TO REMEDY THE PROBLEM, BUT PROBLEM STILL EXISTS. *AK

Power Train › Axle Assembly › Axle Shaft
Filed Oct 3, 1998FL

REAR AXLE BEARING FAILED; FRONT AXLE IS NOW PRODUCING SAME VIBRATION AND NOISE SIMILAR TO REAR COMPONENT; DIP STICK INSTALLATION WRONG; AND ENGINE HESITATION AND SLUGGISH ACCELERATION WHEN COLD.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Oct 1, 1998MA

WHILE THE KEY WAS IN THE IGNITION AND THE VEHICLE IN PARK POSITION, THE VEHICLE ROLLED AWAY, ALMOST CAUSING AN ACCIDENT AND INJURIES.*AK *JB

Air Bags › Frontal
Filed Sep 16, 1998GA

CONSUMER'S WIFE WAS DRIVING THE VEHICLE ON THE ROAD AT APPROXIMATELY 45 MPH ON A NORMAL CONDITION WHEN BOTH AIR BAGS DEPLOYED WITHOUT WARNING; DEALER NOTIFIED. *AK

Unknown or Other
Filed Sep 13, 1998CA

NO FAILURE DESCRIBED.

Vehicle Speed Control › Accelerator Pedal
Filed Sep 2, 1998DC

GAS PEDAL BEING TOO CLOSE TO BRAKE PEDAL, CAUSING PEOPLE TO STEP ON GAS PEDAL WHEN THEY THOUGHT THEY WERE APPLYING THE BRAKE PEDAL.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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