1998 Jeep Grand Cherokee complaints

VEHICLE HAS EXPERIENCED CONTINUED ENGINE/ELECTRICAL/TRANSMISSION FAILURE ON SEVERAL OCCASIONS, REPAIRS ON FOUR OCCASIONS DID NOT RECTIFIED FAILURE. (ATTORNEY FOR CONSUMER) MJS

WHEN CONSUMER HITS THE BRAKES THE WHOLE FRONT END STARTS SHAKING. THIS CAUSES THE CONSUMER TO LOSE CONTROL. *AK

BRAKE ROTORS CONTINUALLY WARP. FRONT REPLACED AT 8700 AND 18755 MILES. FRONT AND REAR RESURFACED AT 25000 MILES. PROBLEM HAS JUST RETURNED AT 30350 MILES. *AK

SHIFTING THE TRANSMISSION FROM DRIVE TO REVERSE IT JERKS THE VEHICLE. CONTACTED DEALER AND MANUFACTURER, BUT THEY WERE NOT ABLE TO HELP. *AK

REPEATED ROTOR FAILURE. I HAVE HAD THREE SETS REPLACED IN 17000 MILES. DEALER ACKNOWLEDGES THAT THERE IS A REAL PROBLEM, AND THAT IN SOME CASES THEY ARE INSTALLING AFTERMARKET ROTORS. THIS IS A WIDESPREAD PROBLEM. IT RESULTS IN VIOLENT SHAKING OF STEERING WHEEL AND PULSATION OF BRAKES.

SUDDEN ACCELERATION,UNABLE TO STOP USING BRAKES HAD TO FORCE CAR INTO PARK, RESULTING IN VEHICLE TO HIT BUILDING AND CAUSING CONSIDERABLE DAMAGE TO VEHICLE AND BUILDING. ONE INJURY RESULTED.

NOTICED A GRINDING NOISE AT 11K MILES, BROUGHT JEEP IN FOR 12K MILE SERVICE. I WAS INFORMED THAT I NEEDED NEW BRAKES. I PAID FOR THE NEW BREAKE AND THE GRINDING NOISE STILL IS THERE. I WAS TOLD THAT THIS IS NORMAL FOR JEEP? 12000 MILES IS TOO SHORT OF A TIME TO CHANGE THE BREAKS ON A CAR THAT WAS EXPRESSWAY DRIVEN ONLY ON THE WEEKENDS...

AFTER BRAKING, THE SEAT BELTS LOCKED UP.

FRONT DIFFERENTIAL INITIALLY REBUILT BY DEALER, AT SAME TIME REAR DIFFERENTIAL WAS REPLACED.. SUBSEQUENTLY FRONT DIFFERENTIAL FAILED AND WAS REPLACED IN TOTAL, INCLUDING AXLE HOUSING. WHILE TRAVELING 200 MILES FROM HOME AT 65 MPH IN PASSING ZONE CAR "DIED" LOSING ALL POWER. ABLE TO MAKE BREAKDOWN LANE THROUGH TRAFFIC, WAITED 1.5 HRS. FOR CHRYLSER PROVIDED TOW TO NEAREST DEALER. CLOSED AT 8:45 P.M. ON FRIDAY. TOW TRUCK TOOK US TO HOTEL AND RETURNED OUR DISABLED CAR TO DEALERSHIP. THEY WERE ONLY OPEN FOR SALES ON SATURDAY, SO WE NEEDED TO RENT A CAR TO GET TO RELATIVES HOUSE FOR SAT. NIGHT TILL SOMEONE FROM HOME COULD COME UP AND TOW OUR DISABLED CAR BACK TO NY ON SUNDAY, WHERE IT WAS LEFT AT LOCAL DEALER. DEALER SAID COIL WIRE WAS ROUTED TO CLOSE TO EXHAUST MANIFOLD CAUSING IT TO OVERHEAT AND SHORT TO MANIFOLD, CAUSING LOSS OF POWER.

FRONT BRAKE PADS AND THE ROTORS ARE PREMATURELY WEARING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

TRANSMISSION HAS A FAULTY CONNECTOR LINE WHICH CAUSES LOSS OF ALL FLUID.

ENGINE, MUFFLER, SUNROOF, BRAKES, CRUISE CONTROL.

FUEL GAUGE.

POWER STEERING PUMP.

RACK AND PINION.

REAR WINDSHIELD WIPER.

GAS GAUGE.

FUEL EXHAUSTION WITH FUEL GAUGE INDICATING 1/8 FULL, FUEL COMPUTER DISPLAYED 75 MILES TO EMPTY

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 50MPH . UPON IMPACT, THE AIRBAGS DID NOT DEPLOY . MANUFACTURER WILL BE NOTIFIED. *AK

ROTORS REQUIRED RESURFACING AND PADS REPLACED, CAUSING PULSATION. MJS

WHILE DRIVING AT 45MPH OR ABOVE FRONT END VIBRATES TO THE POINT THAT CONSUMER COULD LOSE CONTROL. TO STOP CONSUMER HASTO SLOW THE VEHICLE DOWN. DEALER HAS BEEN CONTACTED. *AK

WHILE DRIVING AT 35-40 MPH ANOTHER VEHICLE PULLED OUT IN FRONT. CONSUMER'S VEHICLE RAN INTO THE OTHER VEHICLE HEAD-ON, AND AIRBAGS DIDN'T DEPLOY. CONTACTED DEALER AND MANUFACTURER. *AK

A FALSELY REGISTERED FUEL GAUGE ALMOST CAUSED A REAR END COLLISON BECAUSE VEHICLE RAN OUT OF FUEL WITH GAUGE SHOWING 1/4 TANK OF FUEL WHILE DRIVING ON THE HIGHWAY. DEALER WAS NOT NOTIFIED AT THIS TIME. *AK

STEERING WHEEL LOCKS UP INTERMITTENTLY AT LOW SPEEDS, MAKING IT IMPOSSIBLE TO TURN THE WHEEL, CREATING A SIGNIFICANT SAFETY HAZARD. DEALER REFUSES TO FIX IT BECAUSE HE "CAN'T DUPLICATE THE PROBLEM".

BEFORE I REALIZED THAT THE GUAGE WASN'T WORKING, I RAN OUT OF GASOLINE TWICE. THE SECOND TIME WHILE I WAS ON THE HIGHWAY DURING THE RUSH HOUR COMMUTE. THIS WAS EXTREMELY SCARY AND DANGEROUS AS I WAS STUCK AT A DEAD STOP IN THE FAST LANE WITH NO WHERE TO GO. I WAS HIT DURING THE SECOND INCIDENT. I DID NOT WEAR OUT THE GAS TANK. ALTHOUGH THE MANAGER AT THE DEALERSHIP TOLD ME THAT SHE HAD HEARD LOTS OF COMPLAINTS ABOUT THIS SAME PROBLEM FROM OTHER CUSTOMERS, CHRYSLER WILL NOT PAY FOR THE REPAIR IN FULL.

DRIVERS SEAT POWER RECLINER MOTOR FAILS. HAS BEEN REPLACED 5 TIMES. LAST REPLACEMENT WAS A NEW DESGIN TO ELIMINATE PROBLEM. SEAT STILL FALLS BACK TO RECLINED POSITION WHILE DRIVING AT ANY SPEED. SEVERAL NEAR MISS ACCIDENTS DO TO BEING STARTED AND LOSING GRIP ON STEERING WHEEL. DEALLER STATES NO KNOWN FIX AT THIS TIME. PROBLEM FOR 13 MONTHS NOW. ARBITRATION SCHEDULED FOR 08/20/1999.

THE DRIVE BELT WAS SHREDDING OFF THE PULLEY CAUSING DAMAGE TO HOOD LINER,BELT DAMAGE CAUSED RADIATOR TO LEAK. *YC

WLEELS LOCK WHEN IN REVERSE, UNALBE TO STEER VEHICLE TO GO FOWARD

GAS GAUGE INDICATED THAT THERE WAS QUARTER OF A TANK OF GAS. HOWEVER, THERE WAS NO GAS AT ALL IN THE TANK WHICH CAUSED VEHICLE TO STALL AND HAD A CRASH. VEHICLE WAS TOTALED. PLEASE PROVIDE FURTHER INFORMATION. *AK

VALVE BODY REPLACED 4 TIMES STILL NOT FIXED CAUSING FATIGUE IN U-JOINTS COULD CAUSE ROLLOVER FROM FRONT OF DRIVESHAFT TO HIT GROUND PROBLEM WELL KNOWN BY CHRISTLER AFFECTS SEVERAL MODELS INCLUDING 1999 THERE ONLY REMEDY IS TO REPLACE VALVE BODY OVER AND OVER AGAIN UNTILL THEY GET A GOOD ONE DEFECTIVE VALVE BODY CAN ALSO CAUSE OTHER PROBLEMS WITH TRANSFER CASE AND DIFFERENTIALS IN MY OPINION THEY ARE JUST TRYING TO GET THESE VEHICLES THROUGH WARRENTY INSTEAD OF FIXING FIXING THEM

FUEL GAUGE DOES NOT REGISTER THE CORRECT LEVELS OF FUEL WHICH CAUSES THE VEHICLE TO RUN OUT OF GAS. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

WHEN THE GEAR SHIFT IS PLACED IN PARK, THE TRUCK CONTINUES TO ROLL. I HAVE HAD THE TRUCK INTO THE DEALER SEVERAL TIMES WITHOUT FIXING THE PROBLEM. I CONTACTED CHRYSLER IN APRIL 1999 AND THEY SENT A MANUFACTURES REP. TO CENTER JEEP TO FIX THE PROBLEM. THEY ASSURED ME IT WAS CORRECTED. APPROXIMATELY 2 MONTHS LATER, THE TRUCK STARTED INTERMITTENTLY ROLLING IN PARK. I HAVE LEFT SEVERAL MESSAGES WITH MY CONTACT AT CHRYSLER ON HIS VOICE MAIL (JOHN BAUMGARTNER). NONE OF THE MESSAGES WERE RETURNED, AND THERE IS NOW ANOTHER NAME ON THE VOICE MAIL. RECENTLY, THE TRUCK ROLLED WHILE AT A CAR WASH, HITTING ANOTHER CAR. THIS IS A VERY SEVERE SAFETY PROBLEM,AND I NEED SOME ASSISTANCE IN GETTING CHRYSLER TO FIX THIS. *AK

WHILE DRIVING ABOUT 50 MPH HAD A COLLISION, BUT THE AIR BAG DID NOT DEPLOY. *AK

I WAS OPERATING MY JEEP GRAND CHEROKEE ON THE HIGHWAY AT ABOUT 50 MPH WHEN THE VEHICLE STALLED OUT. THE GAS GUAGE METER SHOWED THAT THERE WAS 1/4 TANK OF GAS IN VEHICLE. THE GAS TANK WAS IN FACT EMPTY. *AK

ONGOING PROBLEM WITH BRAKE PULSATION AND DEFECTIVE ROTORS. ROTORS HAVE BEEN REPLACED TWICE. DEALER NOTIFIED, AND INFOMED CONSUMER THAT IT WAS NORMAL WEAR & TEAR . CAN NHTSA HELP IN THIS MATTER. *AK

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

BRAKES FAILED RESULTING IN AN ACCIDENT. NLM

VEHICLE JUMPS OUT OF GEAR, HITTING A TREE, CAUSING DAMAGE TO THE REAR OF THE VEHICLE. *YC

THE FUEL LEVEL GAUGE INACCURATELY READS THE AMOUNT OF FUEL IN THE VEHICLE. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK

WHILE DRIVING ABOUT 30MPH FELT THE BRAKES CHATTERING. TOOK VEHICLE TO DEALER, AND WAS INFORMED THAT THE ROTORS WERE WARPED, BUT THE PADS WERE FINE. ROTORS WERE REPLACED BY THE MANUFACTURER & OWNER PAID FOR LABOR & PADS. *AK

THE VEHICLE HIT A TREE HEAD-ON AT 40MPH AND THE AIRBAGS, BOTH DRIVER'S AND PASSENGER'S SIDE, DID NOT DEPLOY. CURRENTLY, VEHICLE IS IN BODYSHOP. *AK

HOWLING NOISE WHEN TRAVELING BETWEEN 50 TO 70 MPH. HAVE HAD VEHICLE INTO THE DEALERSHIP 9 TIMES FOR SAME PROBLEM. THE GRAND CHEROKEE IS A QUADRA-TRAC. THE DEALERSHIP AND THE CHRYSLER REP. (BOB HORNE) HAVE TOLD US THAT CHRYLSER IS AWARE OF THIS PROBLEM AND CANNOT REPAIR THE PROBLEM, THAT WE HAVE TO "LIVE WITH IT" OR PURCHASE A SELECT-TRAC OR 2-WHEEL DRIVE THE NEXT TIME. THAT WAS THEIR SOLUTION FOR FIXING OUR VEHICLE. IF CHRYSLER IS AWARE THAT THE PROBLEM EXISTS, WHY ARE THEY NOT LETTING THE CONSUMER KNOW AT THE TIME OF PURCHASE AND INVESTIGATING THE PROBLEM TO FIND A SOLUTION. WE DIDN'T PAY ALMOST 30,000.00 TO LISTEN TO A HOWLING NOISE IN THE REAR-END FOR 4 YEARS, AND TO BE TOLD TO TURN THE RADIO UP LOUDER.....PLEASE HELP. *AK

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

MECHANIC CONTACTED JEEP DEALER AND WAS TOLD THAT ALTHOUGH 250,000 JEEPS HAD THIS PROBLEM, THIS PARTICULAR MODEL WAS NOT AFFECTED. NO SAFETY DEFEC TMENTIONED IN THE SUMMARY. *AK

REAR AXLE ASSEMBLY FAILED. MJS

LOUD WHINE APPEARING TO ORIGINATE FROM REAR DIFFERENTIAL. DEALER REMOVED DIFFERENTIAL AND OBSERVED OBVIOUS WEAR TO GEARS. REPLACED WITH NEW DIFFERENTIAL. WHINE IS LOUDER AND HIGHER PITCHED. *AK

CRUISE CONTROL ON & OFF SWITCH MALFUNCTIONED WHEN IN USE. HAS HAPPENED SEVERAL TIMES. HAD TAKEN VEHICLE TO DEALER TO CHECK & WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS BUILT THAT WAY & THERE WAS NOTHING WRONG WITH THE CRUISE CONTROL. WENT TO ANOTHER DEALERSHIP & WAS INFORMED OF THE SAMETHING. ALL THE JEEPS WERE BUILT LIKE THAT. *AK

FRONT ROTORS WARPED UNDER NORMAL DRIVING CONDITIONS AT 10000 MILES, CAUSING NEAR UNCONTROLABLE BRAKING CONDITIONS, EXTREME VIBRATION IN STEERING WHEEL, BRAKE PEDAL AND DASHBOARD. DEALER'S SERVICE MANAGER STATED OTHER JEEP OWNERS WERE HAVING THE SAME PROBLEM AT 10000-15000 MILES, REOCCURRING AT EACH ADDITIONAL 10000-15000 MILES. ROTORS APPEAR TO BE OF INFERIOR DESIGN. I WANT CHRYSLER TO REDESIGN, MANUFACTURE, AND INSTALL ADEQUATE ROTORS ON MY VEHICLE AT FACTORY EXPENSE. FOR $30,000, I COULD HAVE BOUGHT A MERCEDES! PLEASE RESPOND!!!!!

WHEN BRAKING AND DRIVING OVER BUMPS BRAKES WILL BECOME TOTALLY INOPERATIVE , VEHICLE KEEPS GOING . CONSUMER MUST PUMP BRAKES OR GET TO FLAT SURFACE IN ORDER TO STOP. *AK

TRANSMISSION MAKES A WHINING NOISE WHEN VEHICLE IS PUT INTO REVERSE WHEN THE VEHICLE IS FIRST STARTED, REAR END REPLACED, FRONT END REPLACED, TRANSFER CASE REPLACED, TRANSMISSION TAKEN COMPLETELY APART AND NO REPAIR. SERVICE DEPARTMENT DOES NOT KNOW HOW TO REPAIR. *AK