Page 10 of 21 · complaints 451–500 of 1,028

1998 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Service Brakes, Hydraulic › Power Assist › Vacuum
Filed Oct 29, 2001MN

POWER BRAKE BOOSTER FAILED WHILE DRIVING AND CAUSED BRAKE PEDAL TO SLOWLY GO TO FLOOR. VEHICLE TAKEN TO AN INDEPENDENT REPAIR SHOP. MANUFACTURER WAS NOTIFIED, AND INFORMED CONSUMER THAT IT WAS NOT COVER UNDER A RECALL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Parking Brake › ConventionalCrash1 injured
Filed Oct 22, 2001IN

I PARKED MY JEEP IN FRONT OF THE GROCERY STORE AND LEFT IT RUNNING. I GOT OUT WALKED AROUND THE FRONT TO GO INTO THE STORE WHEN I HEARD A NOISE. I TURNED BACK TO THE CAR, OPENED THE PASSENGER DOOR, THE CAR WAS ROLLING BACKWARD. IT KNOCKED ME DOWN, AND THE RIGHT FRONT TIRE RAN OVER MY LEFT FOOT AND LEG AND THE TOES OF MY RIGHT FOOT. THE CAR PROCEDED ACROSS THE STREET, ENTERED THE PARKING LOT OF THE COURT HOUSE AND HIT ANOTHER PARKED CAR.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Oct 18, 2001CT

THE CAR HAD BEEN IN PARK (IDLEING), IN THE DRIVEWAY, BUT POPPED INTO REVERSE AFTER I STEPPED OUT FOR A MOMENT. AS THE CAR ROLLED BACKWARDS, ALONG SIDE ANOTHER CAR IN THE DRIVEWAY, THE DRIVERS SIDE DOOR (WHICH I'D LEFT OPEN SINCE I WAS SIMPLY GRABBING SOMETHING 20 FEET AWAY) WAS INVERTED (FOLDED BACKWARDS) DUE TO THE IMPACT FROM THE OTHER PARKED CAR. DUE TO THE ACCIDENT, THERE IS MAJOR DAMAGE TO MY DOOR, MY FRONT LEFT PANEL, AND THE FRONT RIGHT PANEL OF THE CAR THAT HAD BEEN PARKED IN THE DRIVEWAY.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 17, 2001NY

EXPERIENCED VIBRATION IN FRONT OF VEHICLE. CONSUMER APPLIED BRAKES, AND THERE WAS PULSATION. DEALERSHIP WAS NOTIFIED. DEALER INDICATED THAT FOUR ROTORS NEEDED TO BE REPLACED. ROTORS HAVE BEEN REPLACED TWICE BEFORE AT 13000 MILES. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 15, 2001NJ

FUEL GAUGE READS NORMALLY UNTIL 1/4 TANK, AND THEN READING STAYS AT THIS POINT AS GAS TANK GOES BELOW THIS LEVEL TO EMPTY. *AK

Power Train › Automatic Transmission
Filed Oct 12, 2001MN

THE VEHICLE JUMPED FROM PARK TO REVERSE WHILE THE DRIVER WAS PULLING DOWN HIS GARAGE DOOR, AS A RESULT THE OPEN DOOR HIT THE GARAGE FRAME AND BENT BACK TO THE FENDER, THE PRESSURE ALSO SNAPPED THE SIDING OFF THE GARAGE.

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 killed
Filed Oct 10, 2001FL

WHILE IN PARK VEHICLE STARTED TO BACK OUT IN REVERSE AND HIT A GARAGE OF A HOUSE, RESULTING IN 1 FATALITY.*AK

Power Train › Driveline › Differential Unit
Filed Oct 3, 2001OH

REAR DIFFERENTIAL FAILED DRIVING OFF OF LOT AFTER PURCHASE, DEALER REPLACED ENTIRE REAR BELL HOUSING GEARS. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Oct 2, 2001PA

PE 01 021/ROLL AWAY IN PARK: WHILE PARKED AND IDLING VEHICLE INADVERTENTLY COMMENCED TO ROLLAWAY IN REVERSE. HIT A MAILBOX AND AND A PARKED VEHICLE. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Manual Transmission
Filed Oct 2, 2001NJ

THE TRANSMISSION DOES NOT SHIFT PROPERLY IN FIRST AND SECOND GEAR,THE VEHICLE HAS ALSO DEVELOPED A LEAK IN THE FRONT END POSSIBLY RELATED TO THE FAILURE. NLM

Power Train › Automatic Transmission
Filed Sep 29, 2001FL

TRANSMISSION SLIPPED FROM PARK TO REVERSE WITH ENGINE IDLING. CAR ROLLED BACKWARDS AND DAMAGED DRIVER'S SIDE DOOR WHEN IT STRUCK A FENCE POST.*AK

Power Train › Driveline › Differential Unit
Filed Sep 28, 2001IL

A BRIEF SEARCH ON INTERNET SHOWS MANY PEOPLE HAVE THIS PROBLEM. IF FAILURE WERE TO HAPPEN AT HIGH RATE OF SPEED, SERIOUS INJURY COULD RESULT. NO SAFETY DEFECT. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Sep 28, 2001VA

ON SEPTEMBER 27, 2001, I PARKED MY GRAND CHEROKEE IN FRONT OF MY PLACE OF BUSINESS. I LEFT THE CAR IDLING IN PARK, WHILE I RAN INTO THE BUILDING TO DROP SOMETHING OFF AT THE FRONT DESK. I WAS GONE FOR APPROXIMATELY 20 SECONDS. WHEN I RETURNED MY CAR WAS ROLLING BACKWARDS THROUGH THE PARKING LOT. IT TRAVELED 214 FEET, RUNNING UP OVER A CURB, OVER A STOP SIGN AND HITTING A PARKED CAR BEFORE STOPPING.*AK

Power Train › Automatic Transmission
Filed Sep 26, 2001MA

ENGINE CHECK LIGHT COMES ON DASHBOARD, AND WHEN SHE PUTS IT IN GEAR IT MAKES A CLUNKING NOISE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 24, 2001MN

BRAKE ROTORS WERE RUSTING. DEALERSHIP HAS EXAMINED VEHICLE AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT AFFECTED BY RECALL 00V136000. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 20, 2001TX

TRANSMISSION POPPED INTO REVERSE FROM PARK.*AK

Air Bags › FrontalCrash2 injured
Filed Sep 20, 2001GA

JEEP GRAND CHEROKEE WAS INVOLVED IN A VIRTUAL HEAD-ON COLLISION WITH ANOTHER VEHICLE. OTHER VEHICLE WAS TRAVELING APPROXIMATELY 35-45 MILES PER HOUR. THE AIR BAGS DID NOT DEPLOY, NOR DID THE SEAT BELTS LOCK UPON IMPACT. CRASH RESULTED IN MINOR INJURIES TO DRIVER AND PASSENGER. *AK

Wheels
Filed Sep 19, 2001MA

LAMINATION IS COMING OFF THE WHEELS. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 19, 2001TX

THE VEHICLE SLIPPED OUT OF PARK INTO REVERSE, AS A RESULTED THE VEHICLE CRASHED INTO NEIGHBORS MOTORHOME DOING EXTENSIVE DAMAGE TO ITS FRONT END AND DAMAGING THE JEEPS REAR END. NLM

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 19, 2001CA

VEHICLE HAS JUMPED OUT OF PARK TO REVERSE WHILE THE CONSUMER WAS STILL INSIDE, AS A RESULT THE VEHICLE TRAVELED ABOU 35' FIRST HITTING AND GOING OVER A CURB AND FINALLY HITTING A TREE WHICH STOPPED THE VEHICLE, THE CONSUMER WAS NOT INJURED BUT THE VEHICLE SUSTAINED DAMAGE.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Sep 18, 2001KY

THE VEHICLE JUMPED OUT OF PARK INTO REVERSE WHILE IN A PARKING LOT, AS A RESULT THE VEHICLE HIT 2 PARKED CARS. NLM

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 killed
Filed Sep 17, 2001FL

MY HUSBAND, WANYE FURFEY, WAS GOING TO PLAY GOLF AT 6:30 AM WHEN HIS 1998 JEEP GRAND CHEROKEE HIT A GARAGE IN REVERSE AT A HIGH SPEED KILLING HIM INSTANTLY. I BELIEVE THE CAUSE IS THAT A MANUFACTURER DEFECT CAUSED THE CAR TO UNEXPECTEDLY SLIP INTO REVERSE.*AK

Power Train › Clutch Assembly
Filed Sep 12, 2001NJ

THE VEHICLE SLIPPED INTO REVERSE FROM NEUTRAL WHILE THE DRIVER WAS OUT OF THE RUNNING CAR RESULTING IN SOME PROPERTY DAMAGE. NLM

Equipment › Appliance › Air Conditioner
Filed Sep 12, 2001NC

AIR CONDITIONER DOESN'T COOL AT ALL.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 6, 2001TX

VEHICLE WAS IDLING IN DRIVEWAY IN PARK, CONSUMER STATES IT JUMPED INTO REVERSE HITTING A TREE, CAUSING DAMAGE TO THE REAR, THEN IT JUMPED INTO DRIVE HITTING ANOTHER TREE DENTING THE FRONT BUMPER. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Sep 6, 2001MO

CONSUMER WAS BACKING OUT OF A PARKING SPACE AND BUMPED INTO THE RIGHT FRONT CORNER OF ANOTHER VEHICLE, CONSUMER PUT THE GEAR SELECTOR IN PARK AND EXITED THE VEHICLE WHILE IT WAS STILL RUNNING, HOWEVER VEHICLE JUMPED IN REVERSE, CAUSING INJURY TO ANOTHER CONSUMERS KNEE. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 6, 2001NC

CONSUMER STATES SHE WAS PARKED BESIDE A DUMPSTER WITH THE VEHICLE RUNNING, WHEN CONSUMER OPENED THE DOOR TO GET OUT, THE VEHICLE JUMPED OUT OF PARK INTO REVERSE AND BEGAN ROLLING BACKWARD CAUSING DAMAGE TO THE DRIVERS SIDE DOOR.*JB

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 6, 2001IL

VEHICLE ROLLED BACKWARDS INTO A NEIGHBORS OUTSIDE STAIRWELL WHILE KEY WAS IN THE IGNITION AND WAS IN PARK, CONSUMER STATES INCIDENT HAPPENED PREVIOUSLY BUT WAS ABLE TO STOP IT FROM ROLLING.*JB

Power Train › Axle Assembly › Axle Shaft
Filed Sep 4, 2001MN

REAR DIFFERENTIAL MAKES NOISE. DEALER ADVISED THAT IT WAS DUE TO "ROAD NOISE, " BUT IT FEELS THAT TIRES ARE ABOUT TO FALL OFF. *AK CONSUMER STATES THIS HAS BEEN AN ONGOING PROBLEM. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Sep 4, 2001MA

I HAD RENTED A 1998 JEEP CHEROKEE FROM THE HERTZ CAR RENTAL AT NEWARK, NJ AIRPORT ON 11/06/99. ON 11/26/99 I PULLED UP TO THE CLOSED GATE OF A WAREHOUSE COMPLEX IN NEW JERSEY. I STOPPED, PUT THE VEHICLE IN "PARK" GOT OUT AND OPENED THE GATE. I RE-ENTERED THE VEHICLE AND DROVE THROUGH THE GATE STOPPING ON THE OPPOSITE SIDE. I ONCE AGAIN PLACED THE VEHICLE IN "PARK" AND STEPPED FROM THE DRIVER'S SEAT TO CLOSE THE GATE I HAD JUST DRIVEN THROUGH. I WAS STANDING AT ABOUT THE LEFT REAR TAIL LIGHT WALKING TOWARDS THE GATE TO CLOSE IT WHEN I NOTICED THE JEEP MOVING PAST ME TOWARDS THE GATE I HAD JUST DRIVEN THROUGH. I TURNED TO MY LEFT, TOWARDS THE JEEP TO SEE WHAT WAS HAPPENING. I SAW IT MOVING IN REVERSE JUST AS THE OPEN DRIVER'S DOOR STRUCK ME KNOCKING ME TO THE GROUND. I ROLLED AWAY UNDER THE OPEN DOOR AS FAST AS I COULD SO I WOULDN"T BE RUN OVER BY THE FRONT TIRE. WHEN I MANAGED TO GET TO MY FEET I SAW THE GATE CATCH THE OPEN DRIVER'S DOOR AND FOLD IT AGAINST THE FRONT FENDER. THE JEEP WAS MOVING IN REVERSE AT ABOUT 10 MPH TOWARDS A HEAVILY TRAVELLED ROAD SO I RAN AFTER IT AS FAST AS I COULD. I WAS ABLE TO DIVE INTO THE DRIVER'S SIDE AND JAM THE SHIFT LEVER INTO PARK JUST AS THE JEEP CRASHED INTO A PARKED CAR. I COULDN'T BELIEVE WHAT HAPPENED AND THOUGHT SINCE THE INCIDENT THAT I WAS SOMEHOW AT FAULT. I WAS NOT SERIOUSLY HURT, JUST SOME SCRAPES AND BRUISES AND TORN CLOTHES FROM BEING KNOCKED DOWN. IT SCARED THE HELL OUT OF ME AND NOW I WONDER HOW MANY OTHER HERTZ JEEPS HAS THIS

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 4, 2001CA

DRIVING ON THE FREEWAY, THE GEAR SUDDENLY JUMPED TO REVERSE FROM DRIVE, THE RPM ACCELERATED TO 5500 AND TEH GAS DROPPED. THERE WAS A NOISE LIKE METAL WAS SCRATCHING AGAINST ANOTHER METAL. AND THE BRAKES WERE ALSO NOT FUNCTIONING PROPERLY.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Sep 4, 2001NH

CAR WENT FROM PARK INTO REVERSE ON 3 DIFFERENT OCCASIONS WHILE CAR WAS RUNNING AND BEGAN ROLLING BACK. THE LAST TIME ALMOST RESULTED IN HITTING MY SON WHO WAS WALKING BEHIND THE VEHICLE.*AK

Power Train › Automatic Transmission1 injured
Filed Aug 31, 2001NC

CONSUMER STATED THAT, AFTER GEAR WAS PLACED IN PARK THE VEHICLE SUDDENLY TOOK OF IN REVERSE INJURED THE OWNER AND COLLIDED WITH A PARKED TRANSFER TRUCK. THE COLLISION CAUSED THE GEAR TO JUMP INTO DRIVE AND THE VEHICLE STARTED MOVING FORWARD BUT THE CONSUMER MANAGED TO STOP IT, THIS HAS HAPPENED ON TWO OCCASIONS.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Aug 31, 2001NC

GEARJUMP *DB 33-0039-626

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001NY

CONSUMER INDICATES GEAR WAS BETWEEN PARK AND REVERSE. HE GOT OUT OF CAR AND THEN CAR STARTED MOVING IN REVERSE. *DB 32-V006-620

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Aug 31, 2001MO

CONSUMER BACKED UP AND HIT ANOTHER CAR. HE GOT OUT TO SEE DAMAGE AND HIS VEHICLE BACKED UP AND HIT HIM, PINNING HIM BETWEEN THE VEHICLES. *DB 25-5434-137

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001TX

GEAR SLIPPED OUT OF PARK, ROLLED DOWN THE PARKING LOT AND INTO THE ROAD HITTING TWO VEHICLWS WHICH WERE TRAVELING. 43-R229-872

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001FL

AFTER PUTTING VEHICLE IN PARK AND GETTING OUT, THE GEAR JUMPED INTO REVERSE AND ROLLED INTO A NEIGHBORS MAILBOX AND HOUSE. 59-V053-776

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001GA

THE GEAR JUMPED FROM PARK TO REVERSE AND CAR ROLLED DOWN DRIVEWAY INTO TREE. 11-3665-771

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Aug 31, 2001FL

CONSUMPER PLACED THE VEHICLE IN PARK AND WAS STANDING IN THE DFOORWAY WHEN THE VEHICLE JUMPED OUT OF GEAR AND CAUSED HER TO FALL. THE VEHICLE ROLLED OVER HER LEG AND HIT A FORKLIFT. ONCE IT HIT THE FORKLIFT IT JUMPED INTO DRIVE AND PROCEEDED FORWARD STRIKING A BUILDING IN FRONT OF IT. 59-V629-159

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001AR

VEHICLE ROLLED OUT OF GEAR. 04-1271-656

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001NE

PARKED VEHICLE AND IT APPEARS TO HAVE SLIPPED INTO REVERSE WHILE THE CONSUMER WAS NOT IN THE VEHICLE. THE VEHICLE BACKED OUT ACROSS THE STREET AND COLLIDED WITH A PARKED UNOCCUPIED VEHICLE

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001NJ

CONSUMER HAD HER CAR IN PARK, CAR JUMPED OUT OF GEAR AND WENT ACROSS PARKING LOT. 30-V161-008

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001TN

VEHICLE WAS IN PARK, JUMPED INTO REVERSE AND ROLLED INTO MISSISSIPPI RIVER. 42-1141-978

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001IL

VEHICLE JUMPED OUT OF PARK AND ROLLED BACKWARD. 13-9729-709

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001TX

PLACED VEHICLE IN PARK TO GO INTO HOUSE UPON RETURNING VEHICLE HAD APPEARED TO HAVE SLIPPED OUT OF GEAR CROSS STREET HITTING NEIGHBOR VEHICLE. 43-R200-494

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Aug 31, 2001CO

GEAR JUMPED FROM PARK TO REVERSE AND CAUSED INJURY TO CONSUMER. 06-5117-750

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001NM

THE VEHICLE HAD BEEN PLACED IN PARK IN GARAGE, ROLLED BACKWARDS ACROSS THE STREET AND WAS STOPPED BY NEIGHBORS WOOD FENCE. 31-3012-484

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Aug 31, 2001AL

WHILE ENGINE WAS RUNNING, GEAR JUMPED FROM PARK TO REVERSE. 01-6045-177

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001UT

VEHICLE POPPED OUT OF GEAR AND HIT ANOTHER VEHICLE. 44-3103-960

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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