POWER BRAKE BOOSTER FAILED WHILE DRIVING AND CAUSED BRAKE PEDAL TO SLOWLY GO TO FLOOR. VEHICLE TAKEN TO AN INDEPENDENT REPAIR SHOP. MANUFACTURER WAS NOTIFIED, AND INFORMED CONSUMER THAT IT WAS NOT COVER UNDER A RECALL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
1998 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
I PARKED MY JEEP IN FRONT OF THE GROCERY STORE AND LEFT IT RUNNING. I GOT OUT WALKED AROUND THE FRONT TO GO INTO THE STORE WHEN I HEARD A NOISE. I TURNED BACK TO THE CAR, OPENED THE PASSENGER DOOR, THE CAR WAS ROLLING BACKWARD. IT KNOCKED ME DOWN, AND THE RIGHT FRONT TIRE RAN OVER MY LEFT FOOT AND LEG AND THE TOES OF MY RIGHT FOOT. THE CAR PROCEDED ACROSS THE STREET, ENTERED THE PARKING LOT OF THE COURT HOUSE AND HIT ANOTHER PARKED CAR.*AK
THE CAR HAD BEEN IN PARK (IDLEING), IN THE DRIVEWAY, BUT POPPED INTO REVERSE AFTER I STEPPED OUT FOR A MOMENT. AS THE CAR ROLLED BACKWARDS, ALONG SIDE ANOTHER CAR IN THE DRIVEWAY, THE DRIVERS SIDE DOOR (WHICH I'D LEFT OPEN SINCE I WAS SIMPLY GRABBING SOMETHING 20 FEET AWAY) WAS INVERTED (FOLDED BACKWARDS) DUE TO THE IMPACT FROM THE OTHER PARKED CAR. DUE TO THE ACCIDENT, THERE IS MAJOR DAMAGE TO MY DOOR, MY FRONT LEFT PANEL, AND THE FRONT RIGHT PANEL OF THE CAR THAT HAD BEEN PARKED IN THE DRIVEWAY.*AK
EXPERIENCED VIBRATION IN FRONT OF VEHICLE. CONSUMER APPLIED BRAKES, AND THERE WAS PULSATION. DEALERSHIP WAS NOTIFIED. DEALER INDICATED THAT FOUR ROTORS NEEDED TO BE REPLACED. ROTORS HAVE BEEN REPLACED TWICE BEFORE AT 13000 MILES. *AK
FUEL GAUGE READS NORMALLY UNTIL 1/4 TANK, AND THEN READING STAYS AT THIS POINT AS GAS TANK GOES BELOW THIS LEVEL TO EMPTY. *AK
THE VEHICLE JUMPED FROM PARK TO REVERSE WHILE THE DRIVER WAS PULLING DOWN HIS GARAGE DOOR, AS A RESULT THE OPEN DOOR HIT THE GARAGE FRAME AND BENT BACK TO THE FENDER, THE PRESSURE ALSO SNAPPED THE SIDING OFF THE GARAGE.
WHILE IN PARK VEHICLE STARTED TO BACK OUT IN REVERSE AND HIT A GARAGE OF A HOUSE, RESULTING IN 1 FATALITY.*AK
REAR DIFFERENTIAL FAILED DRIVING OFF OF LOT AFTER PURCHASE, DEALER REPLACED ENTIRE REAR BELL HOUSING GEARS. *AK
PE 01 021/ROLL AWAY IN PARK: WHILE PARKED AND IDLING VEHICLE INADVERTENTLY COMMENCED TO ROLLAWAY IN REVERSE. HIT A MAILBOX AND AND A PARKED VEHICLE. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
THE TRANSMISSION DOES NOT SHIFT PROPERLY IN FIRST AND SECOND GEAR,THE VEHICLE HAS ALSO DEVELOPED A LEAK IN THE FRONT END POSSIBLY RELATED TO THE FAILURE. NLM
TRANSMISSION SLIPPED FROM PARK TO REVERSE WITH ENGINE IDLING. CAR ROLLED BACKWARDS AND DAMAGED DRIVER'S SIDE DOOR WHEN IT STRUCK A FENCE POST.*AK
A BRIEF SEARCH ON INTERNET SHOWS MANY PEOPLE HAVE THIS PROBLEM. IF FAILURE WERE TO HAPPEN AT HIGH RATE OF SPEED, SERIOUS INJURY COULD RESULT. NO SAFETY DEFECT. *AK
ON SEPTEMBER 27, 2001, I PARKED MY GRAND CHEROKEE IN FRONT OF MY PLACE OF BUSINESS. I LEFT THE CAR IDLING IN PARK, WHILE I RAN INTO THE BUILDING TO DROP SOMETHING OFF AT THE FRONT DESK. I WAS GONE FOR APPROXIMATELY 20 SECONDS. WHEN I RETURNED MY CAR WAS ROLLING BACKWARDS THROUGH THE PARKING LOT. IT TRAVELED 214 FEET, RUNNING UP OVER A CURB, OVER A STOP SIGN AND HITTING A PARKED CAR BEFORE STOPPING.*AK
ENGINE CHECK LIGHT COMES ON DASHBOARD, AND WHEN SHE PUTS IT IN GEAR IT MAKES A CLUNKING NOISE.*AK
BRAKE ROTORS WERE RUSTING. DEALERSHIP HAS EXAMINED VEHICLE AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT AFFECTED BY RECALL 00V136000. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.
TRANSMISSION POPPED INTO REVERSE FROM PARK.*AK
JEEP GRAND CHEROKEE WAS INVOLVED IN A VIRTUAL HEAD-ON COLLISION WITH ANOTHER VEHICLE. OTHER VEHICLE WAS TRAVELING APPROXIMATELY 35-45 MILES PER HOUR. THE AIR BAGS DID NOT DEPLOY, NOR DID THE SEAT BELTS LOCK UPON IMPACT. CRASH RESULTED IN MINOR INJURIES TO DRIVER AND PASSENGER. *AK
LAMINATION IS COMING OFF THE WHEELS. *AK
THE VEHICLE SLIPPED OUT OF PARK INTO REVERSE, AS A RESULTED THE VEHICLE CRASHED INTO NEIGHBORS MOTORHOME DOING EXTENSIVE DAMAGE TO ITS FRONT END AND DAMAGING THE JEEPS REAR END. NLM
VEHICLE HAS JUMPED OUT OF PARK TO REVERSE WHILE THE CONSUMER WAS STILL INSIDE, AS A RESULT THE VEHICLE TRAVELED ABOU 35' FIRST HITTING AND GOING OVER A CURB AND FINALLY HITTING A TREE WHICH STOPPED THE VEHICLE, THE CONSUMER WAS NOT INJURED BUT THE VEHICLE SUSTAINED DAMAGE.
THE VEHICLE JUMPED OUT OF PARK INTO REVERSE WHILE IN A PARKING LOT, AS A RESULT THE VEHICLE HIT 2 PARKED CARS. NLM
MY HUSBAND, WANYE FURFEY, WAS GOING TO PLAY GOLF AT 6:30 AM WHEN HIS 1998 JEEP GRAND CHEROKEE HIT A GARAGE IN REVERSE AT A HIGH SPEED KILLING HIM INSTANTLY. I BELIEVE THE CAUSE IS THAT A MANUFACTURER DEFECT CAUSED THE CAR TO UNEXPECTEDLY SLIP INTO REVERSE.*AK
THE VEHICLE SLIPPED INTO REVERSE FROM NEUTRAL WHILE THE DRIVER WAS OUT OF THE RUNNING CAR RESULTING IN SOME PROPERTY DAMAGE. NLM
AIR CONDITIONER DOESN'T COOL AT ALL.
VEHICLE WAS IDLING IN DRIVEWAY IN PARK, CONSUMER STATES IT JUMPED INTO REVERSE HITTING A TREE, CAUSING DAMAGE TO THE REAR, THEN IT JUMPED INTO DRIVE HITTING ANOTHER TREE DENTING THE FRONT BUMPER. *SLC
CONSUMER WAS BACKING OUT OF A PARKING SPACE AND BUMPED INTO THE RIGHT FRONT CORNER OF ANOTHER VEHICLE, CONSUMER PUT THE GEAR SELECTOR IN PARK AND EXITED THE VEHICLE WHILE IT WAS STILL RUNNING, HOWEVER VEHICLE JUMPED IN REVERSE, CAUSING INJURY TO ANOTHER CONSUMERS KNEE. *SLC
CONSUMER STATES SHE WAS PARKED BESIDE A DUMPSTER WITH THE VEHICLE RUNNING, WHEN CONSUMER OPENED THE DOOR TO GET OUT, THE VEHICLE JUMPED OUT OF PARK INTO REVERSE AND BEGAN ROLLING BACKWARD CAUSING DAMAGE TO THE DRIVERS SIDE DOOR.*JB
VEHICLE ROLLED BACKWARDS INTO A NEIGHBORS OUTSIDE STAIRWELL WHILE KEY WAS IN THE IGNITION AND WAS IN PARK, CONSUMER STATES INCIDENT HAPPENED PREVIOUSLY BUT WAS ABLE TO STOP IT FROM ROLLING.*JB
REAR DIFFERENTIAL MAKES NOISE. DEALER ADVISED THAT IT WAS DUE TO "ROAD NOISE, " BUT IT FEELS THAT TIRES ARE ABOUT TO FALL OFF. *AK CONSUMER STATES THIS HAS BEEN AN ONGOING PROBLEM. *SLC
I HAD RENTED A 1998 JEEP CHEROKEE FROM THE HERTZ CAR RENTAL AT NEWARK, NJ AIRPORT ON 11/06/99. ON 11/26/99 I PULLED UP TO THE CLOSED GATE OF A WAREHOUSE COMPLEX IN NEW JERSEY. I STOPPED, PUT THE VEHICLE IN "PARK" GOT OUT AND OPENED THE GATE. I RE-ENTERED THE VEHICLE AND DROVE THROUGH THE GATE STOPPING ON THE OPPOSITE SIDE. I ONCE AGAIN PLACED THE VEHICLE IN "PARK" AND STEPPED FROM THE DRIVER'S SEAT TO CLOSE THE GATE I HAD JUST DRIVEN THROUGH. I WAS STANDING AT ABOUT THE LEFT REAR TAIL LIGHT WALKING TOWARDS THE GATE TO CLOSE IT WHEN I NOTICED THE JEEP MOVING PAST ME TOWARDS THE GATE I HAD JUST DRIVEN THROUGH. I TURNED TO MY LEFT, TOWARDS THE JEEP TO SEE WHAT WAS HAPPENING. I SAW IT MOVING IN REVERSE JUST AS THE OPEN DRIVER'S DOOR STRUCK ME KNOCKING ME TO THE GROUND. I ROLLED AWAY UNDER THE OPEN DOOR AS FAST AS I COULD SO I WOULDN"T BE RUN OVER BY THE FRONT TIRE. WHEN I MANAGED TO GET TO MY FEET I SAW THE GATE CATCH THE OPEN DRIVER'S DOOR AND FOLD IT AGAINST THE FRONT FENDER. THE JEEP WAS MOVING IN REVERSE AT ABOUT 10 MPH TOWARDS A HEAVILY TRAVELLED ROAD SO I RAN AFTER IT AS FAST AS I COULD. I WAS ABLE TO DIVE INTO THE DRIVER'S SIDE AND JAM THE SHIFT LEVER INTO PARK JUST AS THE JEEP CRASHED INTO A PARKED CAR. I COULDN'T BELIEVE WHAT HAPPENED AND THOUGHT SINCE THE INCIDENT THAT I WAS SOMEHOW AT FAULT. I WAS NOT SERIOUSLY HURT, JUST SOME SCRAPES AND BRUISES AND TORN CLOTHES FROM BEING KNOCKED DOWN. IT SCARED THE HELL OUT OF ME AND NOW I WONDER HOW MANY OTHER HERTZ JEEPS HAS THIS
DRIVING ON THE FREEWAY, THE GEAR SUDDENLY JUMPED TO REVERSE FROM DRIVE, THE RPM ACCELERATED TO 5500 AND TEH GAS DROPPED. THERE WAS A NOISE LIKE METAL WAS SCRATCHING AGAINST ANOTHER METAL. AND THE BRAKES WERE ALSO NOT FUNCTIONING PROPERLY.*AK
CAR WENT FROM PARK INTO REVERSE ON 3 DIFFERENT OCCASIONS WHILE CAR WAS RUNNING AND BEGAN ROLLING BACK. THE LAST TIME ALMOST RESULTED IN HITTING MY SON WHO WAS WALKING BEHIND THE VEHICLE.*AK
CONSUMER STATED THAT, AFTER GEAR WAS PLACED IN PARK THE VEHICLE SUDDENLY TOOK OF IN REVERSE INJURED THE OWNER AND COLLIDED WITH A PARKED TRANSFER TRUCK. THE COLLISION CAUSED THE GEAR TO JUMP INTO DRIVE AND THE VEHICLE STARTED MOVING FORWARD BUT THE CONSUMER MANAGED TO STOP IT, THIS HAS HAPPENED ON TWO OCCASIONS.
GEARJUMP *DB 33-0039-626
CONSUMER INDICATES GEAR WAS BETWEEN PARK AND REVERSE. HE GOT OUT OF CAR AND THEN CAR STARTED MOVING IN REVERSE. *DB 32-V006-620
CONSUMER BACKED UP AND HIT ANOTHER CAR. HE GOT OUT TO SEE DAMAGE AND HIS VEHICLE BACKED UP AND HIT HIM, PINNING HIM BETWEEN THE VEHICLES. *DB 25-5434-137
GEAR SLIPPED OUT OF PARK, ROLLED DOWN THE PARKING LOT AND INTO THE ROAD HITTING TWO VEHICLWS WHICH WERE TRAVELING. 43-R229-872
AFTER PUTTING VEHICLE IN PARK AND GETTING OUT, THE GEAR JUMPED INTO REVERSE AND ROLLED INTO A NEIGHBORS MAILBOX AND HOUSE. 59-V053-776
THE GEAR JUMPED FROM PARK TO REVERSE AND CAR ROLLED DOWN DRIVEWAY INTO TREE. 11-3665-771
CONSUMPER PLACED THE VEHICLE IN PARK AND WAS STANDING IN THE DFOORWAY WHEN THE VEHICLE JUMPED OUT OF GEAR AND CAUSED HER TO FALL. THE VEHICLE ROLLED OVER HER LEG AND HIT A FORKLIFT. ONCE IT HIT THE FORKLIFT IT JUMPED INTO DRIVE AND PROCEEDED FORWARD STRIKING A BUILDING IN FRONT OF IT. 59-V629-159
VEHICLE ROLLED OUT OF GEAR. 04-1271-656
PARKED VEHICLE AND IT APPEARS TO HAVE SLIPPED INTO REVERSE WHILE THE CONSUMER WAS NOT IN THE VEHICLE. THE VEHICLE BACKED OUT ACROSS THE STREET AND COLLIDED WITH A PARKED UNOCCUPIED VEHICLE
CONSUMER HAD HER CAR IN PARK, CAR JUMPED OUT OF GEAR AND WENT ACROSS PARKING LOT. 30-V161-008
VEHICLE WAS IN PARK, JUMPED INTO REVERSE AND ROLLED INTO MISSISSIPPI RIVER. 42-1141-978
VEHICLE JUMPED OUT OF PARK AND ROLLED BACKWARD. 13-9729-709
PLACED VEHICLE IN PARK TO GO INTO HOUSE UPON RETURNING VEHICLE HAD APPEARED TO HAVE SLIPPED OUT OF GEAR CROSS STREET HITTING NEIGHBOR VEHICLE. 43-R200-494
GEAR JUMPED FROM PARK TO REVERSE AND CAUSED INJURY TO CONSUMER. 06-5117-750
THE VEHICLE HAD BEEN PLACED IN PARK IN GARAGE, ROLLED BACKWARDS ACROSS THE STREET AND WAS STOPPED BY NEIGHBORS WOOD FENCE. 31-3012-484
WHILE ENGINE WAS RUNNING, GEAR JUMPED FROM PARK TO REVERSE. 01-6045-177
VEHICLE POPPED OUT OF GEAR AND HIT ANOTHER VEHICLE. 44-3103-960
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →