MY FUEL PUMP FAILED, COSTING ME $600 FOR A NEW PUMP + $300 TO "FLUSH" THE GAS TANK. I WAS TOLD BY THE REPAIR SHOP (HOSELTON JEEP, FAIRPORT, NY) THAT THESE FAILURES ARE AN "EPIDEMIC" IN 95/96 JEEPS. EVIDENTLY FAULTY MANUFACTURER OF THE FUEL SYSTEM CAUSES FUEL TANK PROBLEMS THAT RESULT IN FUEL PUMP FAILURE. MY SMALL DEALER SAYS HE HAS TO FIX 200-300 OF THESE EACH YEAR. IF YOU MULTIPLY THAT BY THE NUMBER OF JEEP DEALERS/SHOPS THAT REPAIR JEEPS, THE NUMBER NATIONWIDE MUST BE IN THE TENS OF THOUSANDS OR MORE. DAIMLER/CHRYSLER/JEEP REFUSES TO ADMIT THERE IS A PROBLEM, BUT THIS SEEMS TO BE A CLEAR MANUFACTURING DEFECT IF THERE EVER WAS ONE.*JB
1995 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →
I UNDERSTAND THIS PROBLEM HAS BEEN GOING ON FOR YEARS..PLEASE SEE WHAT YOU CAN DO..THIS IS A SAFETY CONCERN...CARBON MINOXIDE ENTERING THE VEHICLE DUE TO A LEAK...THANKS. *AK
CONSUMER STATES WHEN BRAKING THERE IS VIBRATION IN THE PEDAL. HOWEVER, DEALERSHIP WOULD NOT HONOR RECALL 99V340000 NOTIFICATION EVEN THOUGH DEALERSHIPS IN SURROUNDING AREAS WERE HONORING RECALL. CONSUMER IS REQUESTING REIMBURSEMENT FOR REPAIRS. MANUFACTURER NOTIFIED. *TT
CONSUMER STATES THAT WHEN BRAKING VEHICLE WOULD SHIMMY. TOOK TO MECHANIC AND THEY STATED THAT THE ROTORS ARE CORRODED. CONSUMER FEELS THAT RECALL # 99 V 340 000 MAY BE THE CAUSE. NLM
SPARE TIRE CAUSES REAR AXLE TO OVERHEAT AND START A FIRE. DEALER AND MANUFACTURER WERE NOTIFIED. *AK THE FRONT AXLE OVERHEATED WHEN A SPARE TIRE WAS USED CAUSING AFIRE. THE FRONT AXLE AND REAR AXLE WERE REPLACED. *YH
ROTORS ARE DISFUNCTIONAL, CAUSING VEHICLE TO SHAKE WHEN BRAKES ARE APPLIED, VEHICLE WILL SHAKE UNTIL CAR COMES TO A COMPLETE STOP. DEALER CONTACTED.*AK
WHILE THE VEHICLE WAS IN PARK AND IDELING THE VEHICLE WENT INTO REVERSE AND RAN INTO ANOTHER VEHICLE. NLM
WHILE TRAVELING AT 35 MPH IN ICY CONDITIONS, CONSUMER SUDDENLY LOST CONTROL OF VEHICLE AND COLLIDED WITH AN ONCOMING VEHICLE. OTHER VEHICLE WAS TOTALLED. UPON IMPACT, AIRBAGS DID NOT DEPLOY. *AK THERE WERE TWO INJURIES IN THE ACCIDENT. *SLC
PRIOR TO RECEIVING RECALL NOTICE 99V-340 THE VEHICLE'S ROTORS HAD TO BE REPLACED, THE CONSUMER IS REQUESTING REIMBURSEMENT. NLM
THE CONSUMER STARTED THE VEHICLE WHILE IT WAS ON PARK; AFTER HE STARTED IT, HE STEPPED OUT FROM THE VEHICLE. SUDDENLY THE VEHICLE JUMPED FROM PARK TO REVERSE AND HIT THE CONSUMER AND THE GARAGE, CONSUMER WAS INJURED IN ACCIDENT. *YH
ON STATRING VEHICLE FROM A PARKED POSITION VEHICLE LURCHED BACKWARDS.*AK
WHEN MY JEEP WOULDN'T START, I HAD IT TOWED TO MY LOCAL DEALER (NORCO JEEP,POTTSTOWN,PA). THE FUEL PUMP HAD DRAWN SEDIMENT FROM THE TANK, AND BOTH HAD TO BE REPLACED, THE TANK WAS ON BACKORDER TILL 1/15. I RENTED A CAR TO GET TO WORK. I CALLED 1/14 TO CHECK, AND THE BACKORDER WAS NOW TILL 1/31. I CONTACTED OTHER DEALERS. ONE TOLD ME HE REPLACES DOZENS OF TANKS PER WINTER, AND ANOTHER SAID THE TANK HAD BEEN ON BACKORDER SINCE 9/2001. I CONTACTED JEEP BY E-MAIL (REF# 9538888). THEY ASKED TO CONTACT ME BY PHONE. I AGREED. ROBERT WEAVER HAD HIS PARTS DEPT LOCATE A SUITABLE TANK AND CONTACTED MY SVC MANAGER. HE WAS UNABLE TO LOCATE A TANK IN THIS AREA, SO I PUT HIM IN TOUCH WITH JEEP IN MICHIGAN, WHO PUT HIM IN TOUCH WITH A PARTS OUTLET THERE, WHICH SHIPPED A TANK THAT PROVED TO BE UNSUITABLE. THE SVC MANAGER CONTACTED THE TANK SUPPLIER, AND THE NEW DELIVERY DATE HAD BEEN PUSHED BACK TO 2/8, AND THERE WERE OVER 135 FUEL TANKS ON ORDER FOR THIS MODEL!! THERE IS APPARENTLY A DESIGN FLAW THAT DOES NOT ALLOW FOR A FILTER TO BE PLACED BETWEEN THE TANK AND THE PUMP, THEREBY ALLOWING SEDIMENT TO FOUL THE PUMP. EVENTUALLY, THE DEALER DISCOVERED A SUITABLE WAY TO CLEAN MY TANK (WHICH COULD HAVE BEEN DONE THE DAY MY JEEP WAS TOWED). SINCE THE FUEL PUMP HAS A 12-MO 12,000 MI WARRANTY, I DECIDED TO CUT MY LOSSES AND HAVE THEM PERFORM THE PROCEDURE. TO THE BEST OF MY KNOWLEDGE, THE FUEL TANK HAS NEVER BEEN DELIVERED. THERE WERE 3 OTHER JEEPS AT MY DEALER AWAITING TANKS WHEN MINE WAS TOWED IN.
FUEL PUMP KEPT GOING OUT. CONSUMER WAS TOLD THAT IT WAS GAS TANK.*AK
VEHICLE SHUT OFF WHILE TRAVELING ON HIGHWAY. THERE WAS NO INDICATION ON DASHBOARD. DEALERSHIP WAS AWARE OF PROBLEM.*AK
THE CAR WAS PARKED, AT A CLOSE RANGE, FACING THE THE WALL NEXT TO MY GARAGE DOORS. WHEN IT WAS PUT TO REVERSE IN ORDER TO BACK UP FOR MANEUVERING, THE CAR DROVE FORWARD INSTEAD, HITTING THE WALL. I TRIED A NUMBER OF TIMES TO SET IT ON REVERSE BUT EACH TIME IT WOULD ONLY GO FORWARD. EVEN ON NEUTRAL, IT WOULD GO FORWARD. NO SERIOUS DAMAGE RESULTED BECAUSE THE CAR WAS VERY CLOSE TO THE WALL WHEN IT FIRST WENT FORWARD INSTEAD OF BACKWARDS AND AFTER THAT IT WAS PRESSED AGAINST THE WALL. I TRIED TO CONTACT THE MANUFACTURER BUT IT WAS CLOSED BECAUSE IT IS A SATURDAY. I DID CONTACT THE DEALER BUT I WAS TOLD THAT "SOMETHING MUST HAVE BROKEN". SINCE I READ SO MANY REPORTS ON INCIDENTS WITH JEEP 1995'S AUTOMATIC TRANSMISSION I THOUGHT I SHOULD REPORT THIS INCIDENT IMMEDIATELY.*AK
TRANSMISSION IS STILL SLIPPING AND DOESN'T SHIFT PROPERLY, ALSO TRANSMISSION IS LEAKING ON GARAGE FLOOR, SERVICE TRANSMISSION AND REPLACE DETENT CABLE.
THE VEHICLE , ON ITS OWN WITH THE ENGINE RUNNING, WENT INTO REVERSE WHILE THE DRIVER WAS AT THE REAR HATCH GETTING SOME PERSONAL ITEMS. THE VEHICLE WAS IN THE GARAGE AT THE TIME OF THE MISHAP. THE DRIVER WAS NEARLY RUN OVER BUT ESCAPED INJURY AS THE DRIVERS DOOR WAS OPEN AND THE DOOR HIT SIDE OF THE GARAGE DOOR OPENING WHICH STOP THE CAR. SEVERE DAMAGE WAS DONE TO THE DOOR.*AK
WHEN APPLYING BRAKES TO STOP THEY GET VERY HARD AND HESITANT. WOULD HAVE TO PUMP BRAKE PEDAL FOR VEHICLE TO STOP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
PARKING GEAR DOES NOT ENGAGE. DRIVERS SAYS THAT VEHICLE WILL ROLL BACK WHILE IN PARK. *AK
THE PLASTIC FUEL TANK OF THE 1995 JEEP GRAND CHEROKEE WAS DISCRIBED TO ME AS "DETERIORATING"BY THE DEALERSHIP SERVICE DEPARTMENT TODAY. THIS DETERIORATION HAS CAUSED THE FUEL PUMP TO FAIL A NUMBER OF TIMES, WITH SOME OCCURING IN TRAFFIC. THREE FUEL PUMPS HAVE BEEN REPLACED IN THE LAST 12 MONTHS BEFORE THE UNDERLYING DETERIORATION OF GAS TANK WAS DISCOVERED. THE TANK DETERIORATION IS CAUSING THE FUEL PUMP FAILURES. I HAVE FOUND NUMEROUS INSTANCES ON THE WORLD WIDE WEB OF OTHER JEEP OWNERS COMPLAINING OF THE SAME PROBLEM. MANY HAVE YET TO DISCOVER THAT THE FUEL TANK AND NOT THE PUMP IS THE ROOT OF THE PROBLEM. IF THIS TANK IS DETERIORATING, IS IT STILL SAFE IN A REAR END COLLISION. HAVE THERE BEEN INSTANCES OF STALLED JEEPS INVOLVED IN ACCIDENTS? HAS CHRYSLER ACKNOWLEDGED THE PROBLEM?
UPON TURNING IGNITION, GEAR WENT FROM PARK TO REVERSE WITHOUT EVER BEING TOUCHED. THERE WERE NO INJURIES. *AK *JB
IN VERY COLD WEATHER VEHICLE SHIFTS VERY HARD, RPMS GO UP TO 3000 AND IT TAKES 15-20 MINUTES BEFORE TRANSMISSION SHIFTS SMOOTHLY. *AK
TWO FUEL PUMPS HAVE FAILED. CONSUMER'S INDEPENDENT MECHANIC STATED THAT FUEL TANK WAS NOT COMPATIBLE WITH GAS. FUEL TANK MATERIAL INSIDE IS CRUMBLING CAUSING THE PUMP TO CLOG UP. *AK DEALER STATED THAT TANK IS A COMMON FAILURE AND MUST BE REPLACED, CONSUMER FEELS THE FUEL TANK IS MADE FROM RECYCLED MATERIALS WHICH ARE NOT CHEMICALLY RESISTANT TO GASOLINE CAUSING THE TANK'S INTERIOR TO DISINTEGRATE. *TT
EA 01 017/INADVERTENT ROLL AWAY IN REVERSE IN PARK: WHILE PARKED AND IDLING VEHICLE COMMENCED TO ROLL BACKWARD, CONSUMER WAS ABLE TO JUMP INTO VEHICLE AND APPLIED THE BRAKE. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
I LEFT THE VEHICLE RUNNING ON AN INCLINE TO PUT MY GROCERIES IN THE PASSENGER SIDE. WHEN I WENT AROUND TO THE PASSENGR SIDE AND OPENED THE REAR DOOR THE VEHICLE STARTED ROLLING BACKWARDS. IT ROLLED BACK AND HIT ANOTHER VEHICLE CAUSING DAMAGES TO BOTH VEHICLES. *AK
THE CONSUMER POINTED OUT THAT THERE WERE TWO INCIDENTS OF THE VEHICLE ROLLING FROM PARKED POSITION. THE FIRST INCIDENT, THE VEHICLE WAS PARKED AND THE ENGINE WAS SHUT OFF. THE SECOND INCIDENT, VEHICLE WAS PARKED AND ENGINE SHUT OFF, GEAR WAS IN PARK, THE CONSUMER WAS JUST ABOUT TO GET OUT WHEN THE VEHICLE STARTED TO MOVE IN REVERSE. *YH
VEHICLE WAS PLACED IN REVERSE, THEN CONSUMER PLACED VEHICLE IN DRIVE, AND VEHICLE SUDDENLY TOOK OFF IN REVERSE, JUMPING OVER A CURVE, AND CRASHING INTO NEIGHBORS YARD.VEHICLE WAS IN DRIVE IT WAS FOUND. PLEASE PROVIDE FURTHER DETAILS.*AK
VEHICLE WOULD MAKE A WHINING SOUND LIKE IT WANTED TO SHIFT GEARS. ALSO, WHEN SLOWING DOWN IT WOULD MAKE THE SAME NOISE. CONSUMER COULD HEAR A BANGING NOISE IN REAR END OF VEHICLE. CONTACTED DEALER, AND DEALER STATED NEEDED TO REPLACE TRANSFER CASE. WHEN TRYING TO ORDER A NEW OR REBUILT ONE THEY WERE ON BACK ORDER. *AK *SLC
COST OF REPAIR TO CORRECT THE STEERING PROBLEM IS $1,209.06 FROM GEWEKE, JEEP DEALER. *AK
VEHICLE WAS PARKED, WITH THE ENGINE RUNNING AND EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT BACKWARD, CONSUMER JUMPED IN AND SHUT OFF ENGINE.*AK CONSUMER STATED THE TRANSMISSION SLIPPED OUT OF PARKED, VEHICLE SUFFERED DAMAGE.*JB
VEHICLE IS HARD TO PUT IN GEAR. IT FEELS LIKE GEAR SHIFT IS NOT CLICKING INTO DRIVE OR PARK. PLEASE PROVIDE ANY OTHER FURTHER INFORMATION.*AK
WHEN TURNING OFF HEATER OR AIR CONDITIONER INTERMITTENTLY ALARM WILL GO OFF/ INTERIOR LIGHTS WILL FLASH, AND HORN WILL GO OFF. VEHICLE TAKEN TO DEALER 8-9 TIMES IN PAST 3 YEARS, COULD NOT REMEDY. RECENTLY DEALER REPLACED ALARM MODULE. HOWEVER, IT DID NOT REMEDY PROBLEM.*AK
WE WERE NEVER TOLD OF THE NEED FOR A BRAKE SHIFT INTERLOCK, ALTHO WE WERE ADVISED OF OTHER RECALL DEFECTS. *AK
WHILE VEHICLE WAS IDLING IN PARK IT STARTED ROLLING BACKWARDS IN REVERSE, AND ACCELERATED WHEN IT CAME TO A SLOPE. VEHICLE CONTINUED MOVING FOR APPROXIMATELY 75 YARDS UNTIL IT CRASHED INTO ANOTHER PARKED VEHICLE. NO INJURIES TO REPORT WITH THIS INCIDENT. BODY DAMAGE HAS BEEN REPAIRED BY A PRIVATE SHOP, BUT IT HAS NOT BEEN EXAMINED TO DETERMINE IF THERE WAS A REASON FOR THIS PROBLEM TO HAVE OCCURRED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *AK
WHEN DRIVING AT ANY SPEED AND WITHOUT ANY WARNING VEHICLE SUDDENLY ACCELERATED WITHOUT DEPRESSING ON ACCELERATOR PEDAL, RESULTING IN A CRASH. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
EXHAUST MANIFOLD WELD AND SEAMS TO ENGINE HAVE AND ARE FAILING. EXHAUST LEAKS AND MAKES LOUD NOISE IN THE ENGINE COMPARTMENT AREA. I CONTACTED DAIMLER/CHRYSLER ABOUT PROBLEM AND THEY HAVE NOT ISSUED ANY BULLETINS ORE RECALLS FOR THIS VERY COSTLY AND DANGEROUS REPAIR. CURRENTLY THERE ARE 4 OFFICIAL COMPLAINTS ON FILE WITH NHTSA WITHOUT ANY FURTHER ACTION HAVING BEEN TAKEN.
WHILE DRIVING APPROXIMATELY 35MPH WHEN REAR WINDOW EXPLODED. GLASS HAD SHATTERED. NOTHING HAD HIT IT.*AK
THE RETAINER ON THE SHIFT LINKAGE INSIDE OF THE TRANSMISSION BODY CAN FALL OFF OR FAIL AND THE TRANSMISSION WILL NOT LOCK IN PARK. WHEN THIS OCCURS THE OPERATOR CAN PUT THE TRANSMISSION INTO PARK AND THINK THAT THE TRANSMISSION IS LOCKED UP BUT IT IS NOT. THEN THE OPERATOR CAN GET OUT OF THE VEHICLE AND IF IT IS ON ANY INCLINE AT ALL THE VEHICLE CAN AND WILL ROLL AWAY OUT OF CONTROL. THIS HAPPENED TO MY WIFE AT THE EXACT MOMENT THAT I WAS ABOUT TO WALK BETWEEN THE REAR OF MY TRUCK AND THE FRONT OF THE FOREMENTIONED JEEP CHEROKEE. IF I HAD NOT SEEN IT START ROLLING I WOULD OF HAD BOTH MY LEGS CRUSHED BETWEEN THE TWO BUMPERS. AS IT WAS I JUMPED BACK AND WATCHED THE JEEP ROLL INTO MY TRUCK. IT DIDN'T HIT HARD ENOUGH TO DAMAGE EITHER VEHICLE BUT IF I HAD BEEN BETWEEN THEM THEY PROBABLY WOULD HAD CUT MY LEGS OFF. I TOOK THIS VEHICLE TO LOUISBURG GARAGE, CUBA CITY, WI. TO BE REPAIRED AND THEY WERE THE DEALERSHIP THAT REPAIRED THE PROBLEM. THEY HAD TO REMOVE THE VALVE BODY FROM THE TRANSMISSION TO REPAIR THE LINKAGE. THEY WERE THE ONES WHO TOLD ME THAT THE RETAINER HAD FAILED. IF THIS HAPPENS TO ANYBODY ELSE THE RESULTS COULD BE DISASTROUS WITH MAYBE SOMEONE GETTING MAIMED OR KILLED.*AK
WHEN PUTTING KEY IN IGNITION AND TURNING IT ON WILL ALLOW DRIVER TO PUT VEHICLE IN ANY GEAR WITHOUT PRESSING BRAKE. CONSUMER FEELS THIS IS VERY DANGEROUS BECAUSE A SMALL CHILD COULD GET BEHIND THE WHEEL, PUT KEY IN IGNITION, AND PUT VEHICLE INTO GEAR WITHOUT PRESSING BRAKE. *AK
COMSUMER STATED THE THE GAS TANK WAS REPLACED AT A LOCAL GARAGE, HOWEVER CHRYSLER REFUSED TO REIMBURSE FOR REPAIRS, BECAUSE THE WORK WAS NOT PERFORMED AT AN AUTHORIZED CHRYSLER DEALER.*TD
THE TRANSMISSION WAS IN PARK WITH THE HAND BRAKE ENGAGED AND THE ENGINE WAS RUNNING WHEN THE VEHICLE SUDDENLY SURGED FORWARD, THE CONSUMER WAS UNABLE TO REGAIN CONTROL, THE BRAKES DID NOT WORK AND THEN THE VEHICLE SUDDENLY REVERSED ITSELF AND SURGED BACKWARD HITTING A PARKED CAR.
CONSUMER PUT THE VEHICLE IN PARK AND STEPPED OUT OF VEHICLE, A FEW SECONDS LATER VEHICLE HAD MOVED BACKWARDS ON ITS OWN.*JB CONSUMER STATES THAT THE DOOR OF THE VEHICLE HIT THE SIDE OF THE HOUSE, CAUSING DAMAGE TO THE VEHICLE. *SLC
WHEN DRIVING THROUGH TOWN AT 35 MPH VEHICAL WOULD ACCELERATE ON ITS OWN ,TOOK IT TO AN INDEPENDENT MACHANIC WHOSE FINDINGS ARE TRANSMISSION IS SHOT PAN WAS FULL OF METAL SHAVINGS IS GOING TO COST 1500.TO REPLACE.TRANSMISSION SHOULD LAST WAY LONGER THAN 74,000MI.I HAVE A SUBURBAN WITH OVER 250,000MI AND ORIGINAL EVERYTHING. *AK
THE JEEP WAS PLACED IN PARK WITH THE KEY IN THE IGNITION WITH ENGINE RUNNING, I GOT OUT OF THE VEHICLE TO HAND MY HUSBAND HIS BILLFOLD JEEP WENT INTO REVERSE THE DOOR WAS OPEN IT HIT A UTILITY POLE AND THEN A CURB SIGN WHICH WENT UNDER THE REAR END WHICH STOPPED THE JEEP FROM CONTINUING DOWN THE SIDEWALK. *AK
THE VEHICLE KEPT GOING AFTER THE DRIVER STEPPED ON THE BRAKE AND PUT THE GEAR IN PARK. *YH
VEHICLE WILL JUMP OUT OF PARK GEAR INTO REVERSE WHILE IDLING. CONSUMER HAS EMERGENCY PARKING BRAKE APPLIED, AND VEHICLE WAS UNABLE TO MOVE. DEALERSHIP HAS EXAMINED VEHICLE TWICE, AND WAS UNABLE TO DETERMINE A CAUSE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
I PARKED THE JEEP ON LEVEL GROUND, SHUT THE VEHICLE OFF. I GOT OUT, WENT AROUND TO THE PASSENGER SIDE BACK DOOR, GOT MY BAGS OUT, SHUT THE DOOR AND WALKED ABOUT 100 FT. TO THE HOUSE AND WENT INSIDE. ABOUT 1/2 HR. LATER MY HUSBAND HOLLARED AND TOLD ME TO LOOK OUTSIDE, AND WHEN I DID, I SAW THAT THE JEEP HAD ROLLED DOWN INTO A DITCH. *AK
VEHICLE SLIPPED INTO REVERSE AFTER PULLING IN A PARKING SPACE AND PUTTING IT IN PARK. I GOT OUT OF THE VEHICLE WITH ENGINE RUNNING AND GEAR IN PARK TO REMOVE A SHOPPING CART FROM PARKING PLACE. MY JEEP SLIPPED INTO REVERSE AND BACKED INTO ANOTHER VEHICLE. *AK
CONSUMER PUT VEHICLE IN PARK, GOT OUT AND TOOK SIX TO EIGHT STEPS AND THEN REALIZED THAT VEHICLE WAS ROLLING BACKWARDS ONTO THE CURB AND THEN HIT A TREE AND STOPPED, CONSUMER THEN NOTICED THAT THE GEAR SHIFT WAS BETWEEN NEUTRAL AND DRIVE, CONSUMER STATES INCIDENT HAPPENED SEVERAL MORE TIMES, BUT WAS ABLE TO STOP IT, CONSUMER NO LONGER OWNS VEHICLE.*JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1995 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →