CONSUMER RECEIVED A RECALL LETTER FOR THE SHIFTER, COMING OUT OF GEAR. THE DEALER STATED THERE WAS NO PROBLEM AT THIS TIME. ONE MONTH LATER VEHICLE WAS IN PARK AND JUMPED INTO REVERSE AND HIT A TREE. *JB
1995 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →
1995 JEEP GRAND CHEROKEE, 318V8 ALL TIME-ALL WHEEL DRIVE. 294 TRANSFER CASE. 59,900 MILES. VEHICAL NOT USED TO TOW ANYTHING. VISCUS COUPLER IS FAILING, CAUSING WHEELS TO LOCK UP. VISCUS COUPLER ALLOWS FRONT WHEELS TO ROTATE AT DIFFERANT SPEED WHEN WHEELS ARE TURNED. WHEN WHEELS START TO LOCK UP, THIS CAN AND WILL BE POTENTIALY DANGEROUS. I HAVE CONFIRMED MANY COMPLAINTS FROM SCHAEFER MOTOR SALES, 8320 WASHINGTON AVE., RACINE,WI. 53406. (262)-886-6800. CHRYSLER JEEP NEEDS TO DO A RECALL!! PLEASE ADVISE ASAP. THANK YOU. *JB
THE DOOR LATCH MECHANISM FAILED.*JB *TS
THE VEHICLE CONTINUED TO EXPERIENCE EXTENDED STOPPING, AFTER THE RECALL 99V340000 WAS PERFORMED.*JB
SEVERE CORROSION OF FRONT ROTORS CAUSING RIGHT ROTOR TO BREAK FREE FROM HUB
FUEL PUMP FAILURE,TOWED TO MY LOCAL MECHANIC(NOT DEALER).A NEW PUMP WAS INSTALLED AND WHEN THE MECHANIC GOT IT FROM THE DEALERSHIP,THEY SAID TO LOOK FOR ALGAE IN THE TANK.THEY DID SO,AND THERE WAS NONE!I PICKED UP THE JEEP AND DROVE 40 MILES ONLY TO HAVE IT STOP RUNNING AGAIN.AFTER HAVING IT TOWED BACK IN AGAIN,ONLY TO FIND OUT ANOTHER FUEL PUMP HAD FAILED.THE MECHANIC CALLED THE DEALERSHIP TO TELL THEM OF THE SECOND FAILURE AND TO GET A REPLACEMENT;THEY TOLD HIM TO REPLACE THE TANK ALONG WITH THE FUEL PUMP BECAUSE THE TANKS HAVE BEEN DETERIORATING AND CAUSING THE FUEL PUMP FAILURES.THE REPLACEMENT TANK FROM JEEP HAS BEEN REDESIGNED AND CARRIES A NEW PART NUMBER,THUS RECOGNIZING A DEFECT! THEY ALSO ADMITTED TO CHANGING 6 OTHER TANKS FOR THAT REASON JUST LAST MONTH!(WITH FUEL PUMPS).THIS FLAW IS OBVIOUS TO THE DEALERS AND THEY AREN'T GOING TO BE CALLING YOU TO INITIATE A RECALL I WOULDN'T THINK;SO MAYBE SOME INVESTIGATION IS NECESSARY JUST TO VERIFY THE OBVIOUS.I'M $1300.00 IN THE HOLE FOR AN OBVIOUS MANUFACTURERS FLAW.PLEASE NOTIFY ME OF THE WHAT HAS TO BE RECALL(REIMBURSEMET). THANK YOU
EXHAUST MANIFOLD CRACKED. MANUFACTURER WAS AWARE OF THE PROBLEM; HOWEVER, DID NOT OFFER A REMEDY.*JB. *AK
I HAVE HAD 4 REBUILT FUEL PUMPS REPLACED ON MY 95 JEEP GRAND CHEROKEE SINCE NOEMBER 4,2002 AND THEY KEEP FAILING. THERE IS NOTHING WRONG WITH MY CAR OTHER THAN THE FUEL PUMP. THE MECHANIC HAS CHECKED THE TANK. I HAVE NOW FOUND OUT THAT THE DEALER SELLING THE PUMP TO THE STATION MAY NOT COVER THE WARRANTY. IT SOUNDS LIKE THIS SHOULD BE A RECALL BUT THE DEALER ONLY WANTS TO SEND ME A NEW PUMP. THE DEALER IS NORTHEAST AUTO OUTLET, GRANT & ACADEMY ROAD IN PHILA.,PA.
I'AM IN THE MIDST OF MY 4TH FUEL PUMP INSTALLED AND A FUEL TANK IN A LITTLE OVER A YEAR .
CONSUMER STATES THE THAT FUEL DISINTEGRATES THE FUEL TANK OVER TIME CAUSING THE FUEL PUMP TO CLOG UP. TS
THE FUEL PUMP HAS FAILED ALONG WITH THE GAS TANK DETERIORATING. THIS HAS CAUSED THE JEEP TO BECOME INOPERATIVE. THE OWNER INDICATED THAT IT WOULD COST $1,000 DOLLARS NOT INCLUDING LABOR TO AT LEAST FIX THE TWO PROBLEMS. PLEASE DESCRIBE DETAILS. TS
CONSUMER STATES STILL HAVING THE SAME PROBLEMS AFTER RECALL HAS BEEN PERFORM ON VEHICLE RECALL 95V172000 PARKING BRAKE. PLEASE PROVIDE THE DEALER NAME, ADDRESS AND NUMBER.
CONSUMER STATED THAT THE DEALER IS TAKING TO LONG TO PERFORM THE RECALL#02V053000 INADVERTENT VEHICLE MOVEMENT. JEEP LONG ISLAND CITY 718-937-3500 PLEASE PROVIDES THE ADDRESS. MR
THE VEHICLE WAS IN PARK WITH THE EMERGENCY BRAKE APPLIED, HOWEVER THE VEHICLE JUMPED OUT OF GEAR, AND CRASHED INTO AN ELECTRICAL POLE.*JB
THIS REPORT DOCUMENTS 2 FUEL PUMP FAILURES WITHIN A ONE YEAR PERIOD OF TIME. DEALER HAS INDICATED NUMEROUS FUEL PUMP FAILURES WITH JEEP; MANUFACTURER IS NOT ACKNOWLEDGING PRODUCT DEFECT ISSUE EVEN THOUGH THEY CAN NOT KEEP THE PARTS IN STOCK OR MAKE AVAILABLE THROUGH 3RD PARTY PROVIDERS TO KEEP UP WITH THE NUMBER OF FAILURES. I AM REQUESTING THE NHTSA TO REVIEW THE NUMBER OF CONSUMER COMPLAINTS AND REQUEST A PRODUCT RECALL AND REIMBURESMENT OF EXPENSES OCCURRED TO FIX THIS EVERGROWING AND POTENTIALLY DANGEROUS PRODUCT FAILURE IN THE JEEP PRODUCT LINE. DT
PLEASE NOTE: MY BROTHER IN LAW ORIGINALLY PURCHASED THE JEEP FROM SAID DEALER. I IN TURN PURCHASED THE JEEP FROM HIM IN JUNE 2001. DECEMBER 8, 2002 I HAD GONE TO THE GROCERY STORE IN MY HOMETOWN OF PEARLAND, TEXAS. AFTER SHOPPING I WENT TO PUT THE GROCERIES IN THE BACK OF THE JEEP. I LIFTED THE LIFTGATE OR HATCBACK WHICHEVER THEY REFER TO IT. I THEN STARTED UNLOADING THE GROCERIES. AS I LEANED INTO THE VEHICLE TO PUT GROCERIES IN, I WAS STANDING UP AND COMING BACK OUT TO RETRIEVE MORE GROCERIES. AT THAT TIME WITHOUT ANY WARNING THE LIFTGATE JUST GAVE WAY AND IT WAS NOT A SLOW DESCEND, IT WAS AS IF THE HYDRAULICS HAD GONE OUT COMPLETELY. THEREFORE THE LIFGATE HIT ME ON THE CROWN OF MY HEAD. I WAS A LITTLE DAZED, AND I PUT MY HAND ON TOP OF MY HEAD TO FEEL FOR BIG KNOT AND WHEN I CAME DOWN WITH MY HAND IT WAS COVERED IN BLOOD. A LADY FINISHED LOADING MY GROCERIES, AND LOCKED MY VEHICLE. I WAS TAKEN INSIDE THE STORE ANY OUR CITY EMS WAS CALLED TO THE SCENE. THEY CHECKED ME OUT AND GAVE ME THE OPTION OF GOING TO THE HOSPITAL OR MY LOCAL PHYSICIAN, WHICH I CHOOSE MY DOCTOR OVER SITTING IN A WAITING ROOM FOR HOURS. UPON SEEING MY DOCTOR I WAS REQUIRED 3 STITCHES TO MY HEAD DUE TO THE INJURY. SO NOW I WILL NOT EVEN OPEN THE LIFGATE FOR FEAR I WILL BE HURT AGAIN. I DO NOT HAVE THE MONEY TO SPEND ON THE DEALERSHIP AND I FEEL THIS IS A DEFECTIN THE HYDRAULICS. THERE ARE NO WARNINGS SIGNS INDICATING SOMETHING LIKE THIS COULD HAPPEN, AND THERE IS NOTHING IN THE MANUAL THAT TELLS YOU HYRA
VEHICLE WOULD NOT START. DEALER DETERMINED THERE WAS DEBRIS IN THE FUEL TANK, BOTH TANK AND FUEL PUMP HAD TO BE REPLACED. TS
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE FUEL PUMP FAILED, CAUSING A DISTRACTION TO CONSUMER. DEALER NOTIFIED. TS DEALERSHIP CLEANED DIRTY FUEL TANK AND REPLACED FUEL PUMP. *TT
THERE WAS A RECALL ON THE DETENT SYSTEM SHIFTER, TOOK TO DEALER THEY REPLACED SHIFTER. CONSUMER STATES' NOW ITS HARDER TO SHIFT INTO GEAR, AND FILLS LIKE SHIFTER MAY COME OFF IN YOUR HAND. CONSUMER STATES SHIFTER IS WORSE THAN IT WAS PRIOR TO RECALL. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
WHILE DRIVING THE REAR HATCHBACK WILL POP OPEN ON ITS OWN. CONSUMER SAYS IT COULD BE THE WIND COMING THROUGH WINDOWS FORCING HATCH OPEN. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
SAFETY RECALL WARNING B02 SHIFT DETENT FIX CAUSED NEW ADDITIONAL PROBLEMS. (1.) SHIFT MECHANISM BINDS, BUT DON'T APPEAR TO HAVE POSITIVE POSITION LOCK INTO PARK INDICATION. BINDING COULD BE A POSSIBLE PROBLEM FOR PEOPLE WITH DISABILITY OR LIMITED STRENGTH. (2.)SHIFT LEVER CAN BE MOVED WITH VERY LITTLE (VIRTUALLY NO) RESISTANCE FROM A REVERSE POSITION, THRU NEUTRAL, AND INTO DRIVE. AN INADVERTANT SHIFT OF SUCH MANNER COULD CAUSE DAMAGE TO TRANSMISSION. (3.)SHIFT LEVER CAN BE MOVED WITH LITTLE (VIRTUALLY NO) RESISTANCE FROM DRIVE TO NEUTRAL WHICH COULD CAUSE AN ENGINGE OVERSPEED IF INADVERTANTLY OCCURS AND IF IN CRUISE. THIS SUDDEN DISENGAGEMENT OF THE TRANSMISSION COULD ALSO CAUSE A SUDDEN SLOW DOWN WITHOUT WARNING TO FOLLOWING TRAFFIC CREATING A HIGHWAY SAFETY HAZARD. DT
CONSUMER STATED THE FUEL PUMP FAILED.*SCC
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE VEHICLE WILL SWITCH FROM DRIVE TO 2ND GEAR AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE ALSO THE VEHICLE WILL BE HARD TO PUT IN DRIVE. DEALER NOTIFIED TS
CONSUMER STATES THAT THE FUEL PUMP STARTED GOING BAD AFTER DRIVING THE TRUCK FROM ATLANTA, WHEN HE WENT TO RESTART THE TRUCK IT WOULD NOT START. CONSUMER HAD AUTO TOWED TO GOOD YEAR DEALER AND WAS TOLD BY THE MECHANICS THAT HIS FUEL PUMP WAS BAD. TS
CHRYSLER DENIES RESPONSIBILITY FOR FAULTY SHIFT MECHANISM AND REFUSES TO COMPENSATE FOR DAMAGE AFTER RECALL HAS BEEN MADE. MR
ONE YEAR OLD ROTORS WARPED DUE TO FAULTY CALIPER CAUSING UNEVEN FRICTION AND WEAR ON THE KNUCKLE/SPINDLE, THE KNUCKLE/SPINDLE HAS DEEP GROOVES WHERE THE CALIPER IS ATTACHED, THEREFORE THE KNUCKLE/SPINDLE UNIT WOBBLES AS IT APPLIES PRESSURE TO THE PADS AND ROTORS. NLM
CONSUMER STATES THAT WHEN VEHICLE WAS PUT INTO DRIVE THE VEHICLE SURGED FORWARD AND RAN INTO THE HOUSE. *MR
EXHAUST MANIFOLD DEVELOPED 1-INCH CRACK AT MAIN STEM. VERY LOUD NOISE WHEN ENGINE WAS RUNNING. I WAS TOLD BY DEALER THAT A NEW MANIFOLD WOULD COST $1000 FOR PARTS & LABOR. LUCKILY, I WAS ABLE TO FIND A USED MANIFOLD AND WAS ONLY CHARGED $300 TO HAVE IT INSTALLED WITH A NEW GASKET. I DID NOT USE THIS VEHICLE OFF-ROAD AND I CAN ONLY ASSUME THAT THE WRONG METAL WAS USED TO DESIGN THIS MANIFOLD. TS
CONSUMER STATES THAT THE SEAT BELTS SNAPPED FROM THE METAL PART THAT ATTACHES TO THE VEHICLE BROKE WHILE THE CONSUMER WAS TRYING TO BUCKLE UP. CONTACTED DEALER.*JB CONSUMER STATED THAT THE PASSENGER SIDE SEAT BELT BROKE AT THE METAL BASE. CONSUMER CONTACTS THE MANUFACTURER, BUT THE MANUFACTURER REFUSED TO FIX IT. *YH
VEHICLE CANT GO PASS 30 MILES PER HOUR, IT PULLS IT SELF FORWARD WHEN PARKED. NLM
WHILE DRIVING AT 35MPH ON FLAT SURFACE AND WITH NO WARNING HOOD LATCH DISCONNECTED FROM BASE, CAUSING HOOD TO OPEN UP, AND OBSTRUCTING CONSUMER'S VIEW. DEALER NOTIFIED. *AK
RECENTLY THE FUEL PUMP FAILED RESULTING IN THE VEHICLE TO SHUTING DOWN IMMEDIATELY. THE OWNER IS TOLD THAT THE ENTIRE FUEL TANK NEEDS TO BE REPLACED DUE TO MOLD GROWING INSIDE THE TANK AND GETTING INTO THE FUEL PUMP. PLEASE DESCRIBE DETAILS.*JB
I HAVE SEEN NUMEROUS REPORTS AND COMMENTS FROM OTHER JEEP GRAND CHEROKEE OWNERS ABOUT REPEATED FAILURES OF THE FUEL PUMP. YET THE COMPANY HAS NO RECALL FOR THE PRODUCT.*AK
WHEN AT A STOP OR WHEN VEHICLE IS IN PARK WITH ENGINE RUNNING, ENGINE WILL REV, AND VEHICLE WILL ACCELERATE ON ITS OWN. THIS HAPPENS INTERMITTENTLY. CONSUMER HAS TO APPLY BRAKE HARD TO STOP VEHICLE. VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK
DOOR HINGE IS WORN OUT AND CAUSING THE DOOR TO BE OUT OF ALIAGNMENT CAUSING EXCESSIVE WERE ON DOOR LATCH WHICH NOW HAS TO BE FITTED WITH A PIECE OF METAL WELDED ON TO REATTACH LOCKING MECHANISM. *AK
CONSUMER STATES VEHICLE JUMPED OUT OF PARK POSITION BACKING INTO ANOTHER VEHICLE CAUSING DAMAGE. THIS HAPPENDED TWO TIMES. MANUFACTURER NOTIFIED. *TT
ENGINE LIGHT ILLUMINATED. TOOK VEHICLE TO DEALER, DEALER CAN'T READ BECAUSE COMPUTER SYSTEM NEEDS REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING DOWN HIGHWAY VEHICLE BEGAN TO SMOKE FROM REAR AND FROM HOOD. CONSUME R PULLED TO SIDE OF THE ROAD AND GOT OUT. HE CALLED FIRE DEPARTMENT. WAS TOLD THAT IT MAY HAVE BEEN AN ELECTRICAL FIRE. CONSUMER WILL KNOW IN A COUPLE OF DAYS.*AK
ALL POWER WINDOWS HAVE STOPPED WORKING IN VEHICLE, NOT TAKEN TO DEALER YET.*AK
THE OIL LEAK IS SEVERE, ONE QUART EVERY TWO DAYS OR 20 MILE OF CITY DRIVING.*AK
WIRING HARNESS UNDER THE DASHBOARD HAS SHORTED OUT, CAUSING MANY COMPONENTS, SUCH AS DOOR LOCKS, AND WINDOWS, TO SHORT OUT. DEALER HAS BEEN NOTIFIED.*AK
AT 35 MPH DEAD-ON FRONTAL IMPACT, THE SEATBELT FAILED TO LOCK UNTIL DRIVER'S BODY MADE HEAD AND CHEST CONTACT WITH STEERING WHEEL AND DRIVER'S AIR BAG FAILED TO DEPLOY. *AK
MULTIPLE FAILURE OF ABS ON 1995 JEEP GRAND CHEROKEE. ABS DASH WARNING LIGHT REGULARY COMES ON AND ABS SHUTS DOWN WITH A SHUDDER OF THE BRAKE PEDAL. TYPICALLY AFTER SEVERAL MILES ARE DRIVEN. AFTER VEHICLE SHUT DOWN FOR AT LEAST 30 MINUTES, SYSTEM WILL RESET ONLY TO FAIL AGAIN AFTER SEVERAL MILES DRIVEN. I HAVE A 1995 GRAND CHEROKEE AND A 1997 GRAND CHEROKEE- BOTH HAVE SIMILAR ABS FAILURE.*AK
PREMATURE WEAR OF DOOR HINGE PINS CAUSED MY DOOR TO SAG. THIS SAG CAUSES A MISALIGNMENT OF THE DOOR LOCK AND THE PILLAR PIN. EVENTUALLY THE DOOR STRUCTURE AROUND THE LOCK BREAKS DUE TO STRESS AND THE RESULT IS THE DOOR CANNOT BE CLOSED OR HELD AGAINST THE CAR. THE DOOR CREATES A DANGEROUS SAFETY CONCERN AS THE DOOR CAN COME OPEN UPON OPERATION OF THE VEHICLE. MY DOOR CANNOT BE SHUT BECAUSE OF THIS CONDITION AND EVEN IN THE EVENT OF A MINOR ACCIDENT THE DOOR COME OPEN AND CAUSE SERIOUS INJURY TO THE DRIVER.*JB
WHILE PLACING VEHICLE IN PARK AND TRYING TO USE EMERGENCY BRAKE ON AN UP HILL VEHICLE WILL ROLL BACK A COUPLE OF FEET.*AK
DURING A VEHICLE CRASH AIRBAGS DID NOT DEPLOY. *AK. THERE WAS ONE INJURY.*JG.
A CRACK HAS DEVELOPED IN INTAKE MANIFOLD. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
TWO FUEL PUMPS FAILED WHILE DRIVING, REPLACEMENT WAS DONE BY DEALER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
DEALER HAS TO REPLACE WATER PUMP BECAUSE IT FAILED WHILE DRIVING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
SERPENTINE BELT WAS REPLACED BY THE DEALER BECAUSE IT BROKE WHILE DRIVING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1995 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →