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2024 Jeep Compass complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2024 record →

Service Brakes
Filed Jan 22, 2025SC

Initially, the dash light would not go off once the door was closed. It killed the battery therefore had to take it to dealership and leave it, was told it was the auxiliary battery that was causing this. Batteries were charged but not replaced. The next incident was with fog lights. Carrying it to dealership over 6 times to find out from last dealership that the feature on the car was which was not explained when purchased or none of the mechanics could explain. Next i found out that the 3rd brake light was not working. Carried it to dealership only to learn that the wires had been spliced and it did not come from the manufacturer like this. Carried it back to dealership where it was purchased , they installed supposedly safety pulse light which was not working. The mechanics installed a new one which still didn't work. Eventually could not get it to work but got the 3rd brake like to work without the pulse. This was supposed to be a safety feature that the dealership say they put on all of their cars , question was asked if other 2024 jeeps had issues or was it just mine. The answer was that it doesn't work on all cars. My issue is if dealership installed it should have been corrected before it was sold and also sales people that don't know the details of the car and mechanics likewise. I have a little over 7700 miles on this car and issue started around 2400 miles

Air BagsCrash1 injured
Filed Dec 31, 2024VA

During a violent impact to the right front section of the vehicle, the air bags failed to deploy.

Service Brakes
Filed Oct 23, 2024IA

ABS shuts off while driving for no apparent reason. When this happens cruise control shuts dow also. Traded a 2022 Compass in with same issue and problem was never solved.

Power Train
Filed Oct 8, 20246,448 milesMI

The contact owns a 2024 Jeep Compass. The contact stated that while in stop and go traffic, with the A/C activated, the contact smelled a strong odor in the cabin of the vehicle. The contact then observed smoke coming from the passenger’s side of the engine compartment under the hood. The vehicle was steered off the highway and was inspected. The contact became aware of condensation all over the top of the engine and under the vehicle. The vehicle was taken to a dealer where it was diagnosed that the transmission cooler needed to be replaced. The vehicle was repaired, but the failure reoccurred several weeks later. The transmission cooler, heater, and compressor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 6,448.

Electrical System
Filed Oct 5, 2024OH

On Thursday October 3rd I was driving in stop and go city traffic. After accelerating to leave from a light my jeep died in the middle of the intersection. Total loss of power and slammed to a stop almost causing the person behind me to hit me. It started I drove it back to work. Later that day I left work and stopped to get gas. Turned it off, pumped my gas, went to go turn it back on and it wouldn't start. Just made an engine cranking sound. I hit the button a couple more times and it slowly cranked and started but it was sputtering and the dash and infotainment screen were very dimly lit. When I put it in drive it had no power, like it was in limp mode. I couldn't go past 20mph. My work was only around the corner so I drove it there and had it towed the next day to my closest Chrysler dealership. I have yet to hear back from them. My vehicle has 1,500 miles on it... Before this incident, I had lost power to my infotainment screen numerous times and while driving I've felt a jerking while accelerating. I DO NOT FEEL SAFE IN THIS VEHICLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2024 Jeep Compass → · Every Compass year → · How the figures are calculated →