2022 Jeep Compass complaints

The contact owns a 2022 Jeep Compass. The contact stated that while driving at an unspecified speed, the instrument panel failed to visibly display vehicle information. There were unknown warning lights illuminated. Upon investigation, the contact determined that the failure was related to NHTSA Campaign Number: 23V058000 (Electric System). The vehicle was taken to the dealer, who diagnosed an improperly illuminated instrument panel in relation to NHTSA Campaign Number: 23V058000 (Electric System). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 17,900.

The digital display that appears dim during daylight and full sun, rendering the fuel gauge, cruise control, and safety features useless during the day.

I have had my Jeep for 13 months and suddenly the digital cluster display on the dashboard and the Uconnect tablet are so dim that during the day they are unable to be seen. I am unable to see my fuel gauge, or any vehicle warning icons that may appear. This is a HUGE safety issue. I am also unable to use the onboard navigation with the Uconnect tablet which is one of the things that I love about my Jeep. I took it to the dealership and they showed me a Jeep bulletin dated September/2022 addressing this issue (case number:S2208000157) stating "engineering is investigating a service solution" and was informed that there is currently no fix for this problem even though it is very common in the 2022 Jeep Compass. This is unacceptable.

I have insufficient backlighting of the instrument panel center cluster display. making it unreadable during daylight driving. I see there was a recall on this but dose not come up for my compass. With not knowing speed can be unsafe driving. I talked to dealer about this and They know of this issues and said they know of 3 more from that deal with same issues.

I found online there is a recall for 90 cars that have a lighting issue with the display making it hard to see the dash during the day and/or in the sunlight. My car has this issue but no recall issued on it. It's a driving hazard, especially when sunny, because you can't read how fast you are going. It's an accident waiting to happen when someone is too focused on trying to see to avoid a speeding ticket instead of focusing on the roadway.

The dashboard light on my jeep compass is so dim during the daylight hours I am unable to read or see and of the tires gauge or the fuel tank display. If the uconnect warning of a low fuel wouldn't of shown up on my phone I could have ran out of gas and not know it. This isn't safe. I have taken the vehicle in several times and have been told the same thing. There is nothing wrong with it. Now I see during some research that others are having the same problem.

Over the past several months vehicle has been repaired four separate times by dealership and issue keeps recurring. Forward collision sensor, blind spot indicator, and active lane assistance intermittently malfunction creating unsafe driving situations that have almost caused several major accidents involving multiple vehicles. Examples of near misses of collisions include forward collision activating incorrectly when there aren't vehicles or objects in front of vehicle when turning through intersections and brakes are applied stopping vehicle from safely clearing intersection from oncoming traffic creating a potential collision from on coming traffic when unable to accelerate to avoid impact. Other times forward collision sensor has malfunctioned by activating during highway driving when it activated and applied brakes without reason causing vehicle to impede flow of traffic and abruptly stopping vehicle causing vehicles from behind to slam on their brakes and swerve into on comming traffic to prevent rear-end collision. Sensors randomly display on dash indicating malfunction and repair needed. During repair service at dealership they follow manufacturers recommendations and are unable to replicate malfunction during test drive so vehicle is returned. Within a week sensors intermittently continue to malfunction with no solution creating more potential traffic safety issues.

Car stalled out in the middle of the road out of nowhere. The car was on, but the gas stopped working. The emergency parking light turned on as well as the check engine light. I was finally able to move the clutch into neutral and someone stopped to help me push my car to the side of the road. The gas never started working again so I had to get a tow to the dealership. This was extremely dangerous as I was blocking a busy lane of traffic, and had just gotten off of the highway 2 minutes prior!

The dashboard screen and main screen have been stuck in night mode for around 6 months. This makes driving during daytime hours extremely difficult because the dashboard screen cannot be seen. This screen includes, but is not limited to fuel level, speed, tire pressure, lane departure warning, and temperature. The vehicle has been to the dealer multiple times and the manufacturer has been contacted. There is a recall involving this issue, however, my vehicle was not included in the recall, but I am having the exact problem described.

The vehicle makes these noises at times. Seems like the brakes at times then it drives ok. Took it in to the dealership they say nothing is wrong with the vehicle. Went to pick up my daughter. Had music on inside the SUV couldn’t hear the noise seems like. She said, the vehicle was sounding loud before I pulled up to get her. I observed the sounds from underneath the vehicle a week after I purchased the vehicle. Each time I take it back to the dealer. No sounds. I’m afraid to drive this vehicle. They think I’m lying at the dealership. I’ve been to the dealership for the headrest twice and the sounds. The warnings are not that great on the vehicle either. They work sometimes.

The dashboard screen and main screen have been stuck in night mode for months. This makes driving during daytime hours extremely difficult because the dashboard screen cannot be seen. This screen includes, but is not limited to, speed, tire pressure, lame departure warning, and temperature. The vehicle has been to the dealer multiple times and the manufacturer has been contacted. The problem has been known to the manufacturer since at least November 2022. A recalled was issued describing these problems. However, this vehicle was not included in the recall and while my dealer received permission to order the parts, the parts are still not even available to perform the repair and there is no ETA on when they will be ready.

I am writing to express my disappointment and frustration with my 2022 Jeep Compass. In November 2022, both the center digital cluster screen and radio screen went dim and have not returned to full brightness since. I have already taken the car to the dealer twice, but they have not been able to resolve the issue, and have advised me to wait for a recall. I am extremely dissatisfied with this response, as I am unable to view the screens during the daytime, which poses a significant safety concern for me and my passengers. It is unacceptable that a vehicle that is barely a year old is experiencing such a significant issue. I strongly urge Jeep to take immediate action to rectify this problem. I have already spent considerable time and money taking my car to the dealership, and the issue has not been resolved. As a loyal Jeep customer, I expect better service and prompt resolution of this issue.

Cluster digital display appears dim in the daylight with minimum backlighting

The contact owns a 2022 Jeep Compass. The contact became aware that the illumination of the instrument panel was set to Night Mode, and the instrument panel was not illuminated properly. The vehicle was taken to the dealer and the dealer confirmed being aware of the failure; however, there was no fix. The manufacturer was contacted by the dealer and a case was filed. The failure mileage was 26,000.

2022 JEEP COMPASS. CONSUMER WRITES IN REGARD TO VEHICLE HAVING NO SPARE TIRE.

The contact owns a 2022 Jeep Compass. The contact stated that on various occasions while driving during the daytime, the instrument panel failed to illuminate properly for the contact to see the gauges. The vehicle was taken to a local dealer, where the failure could not be duplicated, and the contact was informed that the instrument panel lighting could be adjusted. The vehicle was repaired; however, the contact stated that the failure reoccurred. The VIN was not included in NHTSA Campaign Number: 23V058000 (Electrical System). The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.

The contact owns a 2022 Jeep Compass. The contact stated while his wife was driving 70 MPH, the instrumental panel and the infotainment screen went into nighttime mode and were no longer visible. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 23V058000 (Electrical System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.

Both the center digital cluster screen as well as the center radio screen have gone dim back in November 2022 and have not come back to normal brightness since. Both are not able to be seen during the daytime hours. I have had my vehicle at my local dealership twice and was told to wait for a recall and that there was nothing they can do. I cannot see my gas milage or gage during the daytime. I cannot view the digital speedometer during the day time either. I am at a loss on what to do with this issue. Jeep has provided no fixes. This is a safety issue especially during the day time. I cannot see my screens!

CENTER CLUSTER ON DASH (FUEL LEVEL, ECO SAVE METER, ETC.) IS STUCK IN NIGHT TIME MODE. I'VE TRIED EVERYTHING TO RESET SO I CAN SEE MY DASH DURNING THE DAY. ITS SO DARK THAT I RAN OUT OF GAS DURING THE DAY BECUASE I COULD SEE MY FUEL LEVEL! DEALERSHIP WANTS MY VEHICLE FOR 5 DAYS TO FIGURE IT OUT AND THEY DONT KNOW WHAT TO DO. FIX THIS PLEASE! IT STARTED A MONTH AFTER I BOUGHT THE CAR. (9 MILES FIRST DRIVE, WENT DARK AROUND 3,000 MILES, STILL DARK AFTER 10,000 MILES) THIS IS VERY FRUSTATING WHEN YOU CANT SEE YOUR DASH!

Screen stuck in night mode & I have bad eyes & need sunglasses during the day. Therefore I cannot see my speed or gauges at all during the day. Already have a speeding ticket because of it

I have two issues with my vehicle. The first is the lighting on the instrument panel. As of February 7, 2023, the center display in my vehicle appears to be stuck in night mode, resulting in an inability to see the fuel gauge or warning lights during daylight hours. I have taken it to my dealer to report the issue, and they said that is a known issue with 2022 jeep compasses but they are not aware of how to fix it. The service technician agreed that it would be hard to deal with and dangerous to drive. I have hence found the recall information on the on the NHTSA site, but when I enter my VIN number, it says there is no recall for my vehicle. The second issue is that the forward collision warning light is constantly on. When I go into the vehicle settings, it sometimes shows that the forward collision system is on, but the warning light is on, so it's unclear to me whether the system is on or not, which is also not a safe situation. I noticed the issue intermittently in 2022 and reported it to my dealer in February of 2023 but they were not able to fix it.

Dashboard cluster display is not visible during daylight

My 2022 jeep compass trailhawk, pedestrian warn and braking shuts it's self off every day. as does my front collision warning and braking and i have to keep turning it back on. since i only don't always notice the warning light on the dash this is really bad. Yesterday while on a 250 mile trip. all of it stopped working after i stopped for gas for over 150 miles of my trip as did the cruise control and and lane departure system and steering assist. thankfully i have only drive the Keep 2200 miles and am not used to relying critical safety features.

Dash lights will not dim and will not respond to dimmer switch. This causes a dangerous glare when driving at night and causes visibility problems. I am unable to drive my car at all in the dark

The Compass has been stuck in “night mode,” cannot adjust the navigation panel or more importantly, the dashboard. I cannot see the dashboard in daylight, not able to see mph, any warnings etc. I see there is a recall but my car is not listed. I took it to the dealer in mid March 2023 and they said there was nothing they could do. Please help! I purchased this vehicle used and the issue was present.

Vehicle will not switch to night mode for interior dash and infotainment system display. The center touch screen unit has already been replaced for a separate problems of it turning itself off and staying black with no access to touch screen controls. The option to adjust the night settings is greyed out, so it cannot be selected to adjust. Daytime setting has to be adjusted to lowest setting and is still extremely bright while driving at night. I have had this vehicle into the dealership several times for this issue, the last time the service manager had to drive the vehicle at night to "duplicate" the problem. I had to go to the dealership, sit in the car and show him exactly what was going on. It is very difficult to drive at night with bright dash and center display lights. I have reported this as a safety issue several times in writing. I was told Jeep is working on a fix for this problem, but it has been several months now, with no fix. I email weekly for an update.

Start/stop system. (Shuts engine off at red light, then turns back on when you take foot off brake and press gas) Was at a red light, when light turned green the car did not move. Had to put the car in park and hit the ignition button a few times before it would go.

I purchased a brand new 2022 Jeep Compass and used the adaptive cruise control while driving to an appointment, immediately after the purchase. 15 miles later, one-by-one the car's system warnings started lighting up and beeping. I came to a stop light so thought to restart the car while waiting for the light to turn green. I shifted the car to park and tried to turn off the car but it wouldn't shut off. So I tried to put it back into drive but the shift wouldn't move. I called Chrysler Roadside Service and Fire and Rescue showed up and had to manually force the car into neutral to push my car to the side of the road. Meanwhile the battery also died because though I couldn't move the car, the air and radio remained working. In total I waited 3 hours for the tow truck in McLean, VA, an urban city.

My instrument cluster has went dark. It stays in dark mode during the day. I am unable to visually see my speed while I’m driving. My AEB system is also having issues. I have tried to remedy this at the dealership, but they say there is no resolution.

My dash and radio can’t decipher when it’s night or day. Screen is dark during the day and I can’t see how fast I’m going or where I’m going. It was working fine for about three weeks into me having the car. Now it doesn’t work I just purchase this car. Problem has been confirmed by a dealer. The problem happened on February 25, 2023.

Vehicle is stuck in night mode

My instrument cluster/dashboard glitched and became stuck in night mode. Whenever I would drive during daytime hours it became impossible to see my radio screen along with my speedometer since it's all a screen. Because of this I can barely see my speed or fuel level or any alerts along with not being able to see my GPS screen. I brought it to the dealer and they have no fix for it yet so it's been sitting at the dealership over a month. I am currently trying to get Jeep to buy the car back from me. Thank you!

My infotainment screen and middle of my instrument cluster on the dash will not brighten during the day therefore I cannot see anything on either things. I have tried going into the settings, choosing manual settings to adjust the brightness but it is grayed out and not allowing me to make any changes.

Forward collision sensor kept turning itself off, now my vehicle is telling me to service my headlights, 4WD, airbags and other sensors. Vehicle has also turned off while driving and deployed the AEB when driving. Have taken it to the dealership twice. Dealer contacted the manufacture which they were unable to determine the issue.

The contact owns a 2022 Jeep Compass. The contact stated that the digital display on the instrument cluster failed to illuminate some of the warning light features. The contact then stated that the digital display was dim, and the Infotainment system failed to adjust the settings. The vehicle was taken to the dealer where it was diagnosed that the digital sensor was missing and needed to be repaired however, the contact stated that he was informed that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 11,000.

The vehicle was stopped at a light and the car shut off by itself. The electrical stayed on, but I had to put the vehicle in park, restart the car, and turn off the emergency brake that turned itself on. This incident happened twice so far for a 2022 compass bought in May 2022. The first time was around 3,000 miles in November 2022. The second time was around 9,300 miles on 03/05/23. Each time the vehicle almost caused an accident when the Jeep was stuck on a busy ramp. Will be booking an appointment with the dealership to have this documented.

The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel seized in night mode, leaving the display light extremely dim. The contact took the vehicle to the dealer who confirmed that the failure was a known issue; however, there was no repair available. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.

The instrument cluster AND the display screen cannot be dimmed either manually or automatically. They are both in full brightness mode at all times. This creates a driving hazard at night because the lights are so bright that I cannot see other cars, the road or road signs as clearly as I should. I took my car to a jeep dealership and they told me it's a known issue but jeep currently has no fix for it. The dealership provided me with their internal publication regarding internal lights that are too dim but this is the opposite problem than what I have. I told this to the service tech but he did not provide a response. I have attached the document

Car has overheated and needed to be towed twice, the most recent being today. Car overheats suddenly and breaks down in unsafe locations including the interstate. The car has been to the dealership four times for engine problems with no fix. Check engine light comes on after car overheats.

Since new collision avoidance/other safety features will just shut off was in for service several times to correct problem finally jeep got involved for latest software update 4 days later system failed again set up another appt with jeep/dealer unfortanetley vehicle was involved in collision with school bus prior to appointment. i could sometimes be able to turn system back on thru touch screen and sometimes would not allow function to be reset i had reset feature after last failure but it failed again and as previous just randomly while traveling had system been functioning as intended it would have avoided this collision

The dash lighting and radio are not dimmable, nearly impossible to see in bright daylight. Radio flashes on and off. Freezes up. Screens and input changes intermittently. The lights are sometimes too dark to see at night and dimmer switches don't do anything. I have had numerous problems with the electrical issues with this vehicle. There needs to be an investigation or recall for these issues. They get fixed at the dealership, only to return. Lastly, the defroster won't turn off. Heat is directed through the defroster and rear center stack when only on floor mode. Dealer says they fixed it and operating normally, but it isn't. Just too many issues with this vehicle. Seems to all be electrical in nature.

I came to a stop at a red light. My auto start/stop turned off the vehicle as it normally does. I was making a right turn at a red light after yielding to oncoming cars. When I took my foot off the brake the car struggled to restart but did start moving forward slightly so I was moving into the intersection and into a traffic lane. The car shut off immediately again and the emergency brake turned on. I did not see any signals or warning symbols flash up. I was finally able to get my car to restart after turning it off completely and then back on again. Because when the car didn’t restart it had moved up slightly I was in the way of traffic and completely stopped where I could have been hit by another vehicle. I also could have been rear ended as the cars behind me expected me to move forward and my car suddenly shut off and would not drive. It seemed as though it stalled but I am unsure which system failed to cause this but it put me in a very dangerous situation.

Ever since I got my car back in about June of 2022 my safety features randomly turn on and off. For example. My active lane management symbol pops up randomly and sometimes it takes days for it to go off. Also I will always have my front collision warning off symbol on. I don’t manually turn it on and off. The car does it itself. Then I will sometimes get a pop up on the dashboard that says auto high beams are disabled. Service required. Also the orange lights on the side mirrors will sometimes stay on permanently and they don’t work. Then lastly sometimes the volume of the car randomly goes out. I have tried to have this serviced but jeep refused. They made me take it to an auto body shop. The auto body shop thought it was a calibration issues of the safety sensors. So they tried a reset and realignment and that didn’t fix the issue. I feel like this issue is very unsafe because these safety features aren’t consistently on. They randomly go on and off. It will be nice if someone can help me with this concern. Thanks

Unable to dim dash lights/touch panel or rear view mirror for safe night driving. Began about 6 weeks ago. Jeep has known about this for months as it is reported on the Jeep Compass forum going back prior to Aug 2022. The touch panel can be turned off with a button, but due to the “software glitch” the manual dash dimmer knob will not function and vehicle is unable to recognize its night. I now drive with an envelope covering my instrument panel with only the speedometer visible due to the brightness after almost going off the road last week when I could not see a deer in front of me until the last minute due to the excessive brightness and glare. Other consumers have suggested unhooking batteries and hard resets, but also report problem returns. Dealers report being unable to fix issue with changing components and more vehicles being brought in weekly for same issue. Vehicles should be recalled and a manual dimmer switch installed that functions independently of the light sensor before people start getting killed, if accidents have not already occurred due to this. I contacted Jeep last week and was told a dealer would get back to me- nothing.

The cluster panel dimmer toggle for my 2022 Jeep Compass does not work correctly anymore. It stays very bright even at night and I cannot adjust it darker. I took it to my local Jeep dealership for service and they said it's a software problem and they cannot fix it until Jeep recalls it and fixes it themselves. The instrument panel is so bright that I cannot drive my car at night because it causes night blindness and I cannot see traffic. The toggle switch worked correctly for the first 6 months of having my SUV, but then one day it did not and now it cannot be fixed.

When I was traveling on the highway at 65 MPH, the car suddenly stalled placing my life in great danger, it was also difficult to steer off the road as it would not restart nor accelerate. Once the car was over to the side of the road it would not restart after several attempts. The car restarted after 1 hour of being on the side of the road and I drove it home, 2 days later it would not start when attempting to drive it for repair. The vehicle has been towed to the Chrysler dealer where it was purchased.

2022 JEEP COMPASS. CONSUMER WRITES IN REGARD TO ILLUMINATED TIRE WARNING. THE CONSUMER STATED THERE WAS A SLICE IN THE SIDEWALL OF THE TIRE IN THE MIDST OF GETTING A TOW TO CHANGE THE TIRE DISCOVERED THERE WAS NO SPARE TIRE OFFERED WITH THIS VEHICLE AND THIS WASNT DISCLOSED AT THE TIME OF PURCHASE.

On highway going 60 and vehicle powers down. I pulled over and turned it off and started it after 3 mins and proceeded and once I got to 40mph it powered down again. I pulled over and it’s been at the dealer since and they cannot get it to duplicate

Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution. No, the vehicle has not been inspected by the manufacturer or anyone else. The issues began within a few days of being bought on 9/12/22. The incidents are random, ongoing, and increasing. No, the issues have not been reproduced or confirmed by anyone. I live 2 hrs from the dealership, however I have made numerous trips to them & on 1/24/23 did make them aware of the problems in writing. I have tried returning the vehicle on several occasions. No one would work with me, return phone calls or emails. They did agreed to a trade but with a $10,000 charge for trading this vehicle in for another one just like it but cheaper cash price of $32,595. That was 9/22/2022, 10 days after signing the contract. However I have been calling & email the salesman & business manager from day one. I am convinced they sold me a Lemon & are preditory lenders considering how they have treated me. The salesman tore the window sticker off the Jeep, waded it up & threw it away the night it was bough. He also did not give me my trade in license plate, or my extra key fob to the new vehicle. I have since gotten the key fob on a trip there. The license plate is gone. I have called & went by numerous times

I have 3 issues with my vehicle: 1. Whenever I am in my vehicle for more than 20 minutes the radio starts to fade out and eventually all sound on the vehicle is muted. This happens every time I drive the vehicle for more than 20 minutes an can only be resolved by shutting off the vehicle for an extended period. 2. I was driving on the highway at 65 mph when my car suddenly started braking and nearly caused a rear end collision with the vehicle behind. I tried to continue pressing the accelerator, but the car was not advancing. Fortunately the vehicle did not come to a full stop and I was able to recover. 3. Just the other day my vehicle started to display a light on the dashboard that has warned me that the Forward Collision Warning system is now off. None of the above issues have yet to be inspected by the dealership. I have an appointment on February 3rd. It was very difficult to find a dealership with availability. My vehicle is available for inspection upon request. All these problems appeared within the first 5-days of owning the vehicle.