Page 6 of 7 · complaints 251–300 of 331

2019 Jeep Compass complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Unknown or Other
Filed Jul 7, 2021CA

I was driving with my daughter in the car and when the engine shut off on me. Luckily I was pulling up to a red light. I was able to stop but the brakes locked up on me and I couldn't restart the car. Many warning messages appeared like "steering torque service required" "anti-lock brake system service required" "ecs system need service" etc. I had just had my car serviced for a routine oil change a couple of days before at a Jeep dealership and nothing was mentioned to me that needed servicing. I then had the car towed to the dealership AutoNation Roseville Chrysler Jeep and Dodge and they do not know what is wrong with it. This is a real safety issue with a car shutting down while driving. I am just happy that I wasn't on the freeway when this happened.

Engine
Filed Jun 28, 2021NY

On 4 seperate occasions, I have been driving at highway or cruising speeds and my vehicle will completely shut down. The dash will illuminate that the Auto Stop/Start is not working, then it will say "Stop Safely, Vehicle Will Shut Down Soon" and the car will shut down. It will then take approximately 10-15 minutes for the car to restart. I have taken into my dealership every single time it happens; they've replaced main battery, auxillary battery, replaced battery terminals and have said it "was just a fluke". The light and issue have been reproduced only once by the dealership but no diagnostic codes appear when lights come on. Dealership states MOPAR/Jeep will not authorize repairs for undiagnosable issue as it's still under warranty. The last time this happened, I had my 5 month old son in the car and we shut down on the Tappan Zee bridge. It's happened on a small 2 lane road at 10pm, I now have flares in my car for this reason so I'm not rear ended as I fear for my life.

Power Train
Filed Jun 16, 2021CA

1. I believe it's the "Auto Start-Stop" feature in the vehicle 2. While at a stoplight in a busy intersection, my vehicle has stopped twice, putting my children and myself in danger, making it a high risk for a serious accident with other motorists. This vehicle has also had a minor stall while driving on the highway. Luckily it didn't completely shut off but gave us a minor jerk. 3. Not at this time; the dealer has requested to test drive the vehicle for up to 200 miles to recreate the scenario. I don't believe 200 miles will recreate the scenario, especially when they say it could be the vehicle oil consumption. Since the first time we took it in, they lowered the recommended oil change by 3k or 4k instead of the original 5k. While in the care of the dealership on (6/15/2021) they made an oil change, so I am sure they will not encounter anything in this 200-mile test drive. 4. Yes, this is the second time the dealership has inspected the vehicle's issue with no response to why the dealership mechanics can't fix the issue. When will the manufacture take responsibility and recall the 2019 Jeep Compass. Why put people's lives at risk when informing the dealership of the dangers of this vehicle. 5. The Jeep Compass displayed no warning lamps; the vehicle just stalled.

Engine
Filed May 20, 2021VA

I purchased my 2019 jeep Compass September 29th 2020, on March 20th 2021 my engine and radiator needs to be replace, Both warranty refuse to repair Engine & Radiator

Engine
Filed May 15, 2021VA

MY ENGINE AND RADIATOR NEEDS REPLACED, I AM NOW SEEKING HELP FOR REPAIRS FROM WARRANTY OR FULL REFUND FOR CAR AND EXPENSES USED TO PROVIDE DAILY TRANSPORTATION, BOTH WARRANTY REFUSES TO FIX THE 2019 JEEP COMPASS. I PURCHASED THE 2019 JEEP COMPASS ON SEPTEMBER 29TH, 2020, FROM ENTERPRISE CAR SALE IN VIRGINIA BEACH, VA. MARCH 20TH, 2021, THE JEEP COMPASS SHUTDOWN ON THE FREEWAY AT 65 MPH. I IMMEDIATELY CALLED WARRANTY SERVICES FOR TOWING TO THE NEAREST CHRYSLER DEALERSHIP, HALL CHRYSLER DODGE JEEP RAM CHESAPEAKE, LOCATED 3353 WESTERN BRANCH BLVD, CHESAPEAKE VA 23321. THE VEHICLE WAS REVIEWED THREE TIMES WITHIN THE 25 DAYS THAT THE VEHICLE SPENT. $22,231, IS A REMAINDER BALANCE, I'M STILL PAYING CAR-NOTE OF $460 A MONTH. NATIONAL CENTER FOR DISPUTE SETTLEMENT HAS DENIED MY COMPLAINT. I'VE PLEADING FOR 2 MONTH FOR HELP, I'VE ONLY HAD THE CAR FOR 6 MONTHS. I RECEIVED A LETTER ON 3/15/2021 FROM CONTINENTAL FOR TIRE DEFECTION ON THE CAR, I

Electrical System
Filed May 7, 202134,989 milesGA

ON MAY 1ST 2021 I WAS DRIVING MY CAR HOME WHICH I'VE ONLY HAD FOR ABOUT 7 MONTHS (UNDER 36K MILES) HOME AND MY WINDSHIELD WIPERS STARTED MOVING (EVEN THOUGH THEY WEREN'T ON) I TURN THE KNOB TO TURN THEM OFF AND I GET A MESSAGE THAT 'SERVICE SHIFTER'. I GO HOME AND PARK THE CAR. ABOUT A HOUR LATER I COME BACK OUT AND TRY THE CAR AGAIN AND SAME THING WINDSHIELD WIPERS MOVING WHILE OFF, TURN THE KNOB TO TURN THEM OFF AND 'SERVICE SHIFTER' MESSAGE POPS UP ALONG MESSAGES ABOUT MY LIGHTS BEING OUT, MY A/C QUIT WORKING AND MY BREAK LIGHT CAME ON! TO TOP IT OFF MY GEAR SHIFT WAS COMPLETELY BLACK AND YOU COULD NOT PUT IT INTO ANY GEAR. WOULD NOT MOVE. THOUGH IT WAS IN THE PARK POSITION THE CAR WOULD NOT TURN OFF BECAUSE IT WAS SAYING IT WASN'T IN PARK. IT WAS A COMPLETE NIGHTMARE. WHAT IF THIS WOULD'VE HAPPEN IN DRIVE OR REVERSE?! I GO ON A CAR GURUS FORUM AND THERE ARE HUNDREDS OF PEOPLE WHO HAVE HAD THIS ISSUE. WHERE IS THE RECALL?!?! PEOPLE ARE GOING TO GET HURT BY THIS. SO I GUESS JEEP/CHRYSLER WOULD RATHER HAVE LAWSUITS THEN TO FIX THIS ONGOING PROBLEM. THE DEALER HAS HAD MY CAR FOR ALMOST A WEEK AND STILL NO UPDATE. THIS IS RIDICULOUS! JEEP DO BETTER!

Service Brakes
Filed Feb 19, 202131,000 milesNY

TODAY MY CAR STOPPED (AGAIN) IN THE MIDDLE OF THE ROAD AS I WAS DRIVING AND THE EMERGENCY BRAKE LIGHT WENT ON. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED TO ME AND I AM LITERALLY SCARED OUT OF MIND TO DRIVE THIS CAR THAT I PURCHASED FOR MY BIRTHDAY. I'VE ONLY HAD THE CAR FOR 6 MONTHS AND THIS IS A MAJOR SAFETY HAZARD.

Engine
Filed Feb 16, 202112,000 milesCO

ON THREE DIFFERENT OCCASIONS, WHILE DRIVING ON A MAJOR ROAD, THE VEHICLE ENGINE JUST STOPPED. AT THE INSTANT THE ENGINE STOPPED, ENGINE CAUTION LIGHTS ILLUMINATED SAYING THE COOLANT HAD OVERHEATED AND ALLOW THE ENGINE TO COOL. PLACING THE TRANSMISSION IN NEUTRAL, THE ENGINE WAS RESTARTED AND THE JOURNEY CONTINUED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED JEEP REPAIR FACILITY WHERE THEY TEST DROVE IT AND COULD NOT DUPLICATE THE PROBLEM, THERE WERE NO FAULT CODES IN THE COMPUTER, AND BASICALLY NOTHING THEY COULD DO TO TROUBLESHOOT THE PROBLEM. THIS IS MOST DEFINITELY A MATTER OF LIFE SAFETY. THE ENGINE STALLING AT THE WRONG TIME COULD CAUSE A TERRIBLE ACCIDENT.

Electrical System
Filed Feb 15, 2021CA

MY 2019 JEEP COMPASS STARTED HAVING ISSUES IN SEPTEMBER 2020. IT SHUT OFF AT A RED LIGHT ON HIGHWAY 76 IN OCEANSIDE, CA WITH MY FAMILY IN THE CAR. SHORTLY AFTER, IT STARTED BECOMING SLUGGISH WHEN PULLING OUT OF THE DRIVEWAY AND BACKING INTO THE STREET. SHIFTING BETWEEN PARK AND DRIVE IT STALLS, THE LIGHTS ON THE GEAR SHIFT HAVE SINCE GONE OUT. I HAVE REFUSED TO DRIVE OR REGISTER MY VEHICLE SINCE OCT. 2020 BECAUSE I AM TERRIFIED TO DRIVE IT WITH MY CHILD IN THE CAR. I MAKE MY MONTHLY PAYMENTS ON TIME AND HAVE BEEN TOLD TO REPORT MY ISSUES HERE. MY 2019 JEEP COMPASS IS A PAPERWEIGHT AT THIS TIME.

Service Brakes
Filed Feb 4, 2021NJ

I PARKED MY CAR IN MY DRIVE LASTNIGHT JUST LIKE EVERY NIGHT; AND I WALKED OUT THIS MORNING AND THE BACK END OF MY CAR WAS IN THE STREET! IT ROLLED BACK MORE THAN HALF OF MY DRIVEWAY! PLEASE UNDERSTAND THAT YES IT SNOWED HERE IN NJ HOWEVER THERE WAS ROCK SALT (A SIGNIFICANT AMOUNT ON MY DRIVEWAY - TOWNSHIP GRADE) THERE WAS A VERY LIGHT AMOUNT OF SNOW NOTHING CRAZY THAT WOULD'VE CAUSED THIS. MY DRIVEWAY IS NOT A HILL OR HARSH SLOPPING AT ALL. I'M CONCERNED FOR NOT ONLY MY SAFETY AND OF COURSE FOR MY CAR, BUT WHAT IF THAT ROLLED FURTHER?... WHAT IF IT HIT SOMEONE WALKING THEIR DOG.. OR ANOTHER VEHICLE PASSING BY?

Engine
Filed Feb 4, 2021556 milesFL

TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WORKED AS DESIGNED. THE AUTO START/STOP WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNCOAST CHRYSLER JEEP DODGE RAM (8755 PARK BLVD N, SEMINOLE, FL 33777, (727)393-4621) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 556.

Electrical System
Filed Jan 26, 202139,950 milesMS

I BOUGHT MY 2019 JEEP COMPASS LIMITED FROM A DEALERSHIP ON 11/18/2020. SINCE THAT DAY IT HAS BEEN IN THE SHOP 4 TIMES. THREE TIMES BECAUSE THE START /STOP KEPT COMING ON SAYING TO HAVE IT SERVICED AND BECAUSE IT STOPPED ON ME AT A STOP SIGN AND WOULD NOT GO, HAD TO TURN IT OFF AND IT CRAKED AGAIN TELLING ME START/STOP HAS MALFUNCTIONED! TODAY1/26/2021 ALL LIGHTS ON DASH CAME ON IT LOST POWER ON THE INTERSTATE AND TOLD ME TO STOP HAVE ENGINE SERVICED NOW. SHUT DOWN WOULD NOT CRANK HAD TO CALL A TOW TRUCK TO TAKE TO DELEARSHIP. FROM WHAT I HAVE READ THESE CARS ARE A PIECE OF CRAP AND JEEP NEEDS TO TAKE NOTICE!! JEEP SHOULD NOT BE ALLOWED TO SALE A VEHICLE WITH SO MANY KNOWN PROBLEMS!! SO SORRY I LEFT HONDA FOR THIS!!!!!!!!

Engine
Filed Jan 22, 202129,000 milesOH

ON 3 SEPARATE OCCASIONS NOW THE CAR RANDOMLY SHUTS OFF WHILE DRIVING. THIS IS A HUGE SAFETY CONCERN AS ONCE IT WAS ON THE HIGHWAY- THE CAR SHUTS DOWN AND STARTS TO DECELERATE- YOU LOOSE POWER STEERING AND POWER BRAKES AND THE CAR IS HARD TO CONTROL- THE LAST INCIDENT ALMOST CAUSED AN ACCIDENT- HAS BEEN TO THE DEALER 3 TIMES AND THEY ARE BASICALLY JUST THROWING DARTS AT TRYING TO FIX IT. THE FIRST FIX WAS JUST A COMPUTER UPDATE, THE SECOND FIX WAS A THERMOSTAT AND HOUSING THE THIRD FIX WAS AN AUXILIARY BATTERY?

Engine
Filed Jan 15, 202147,400 milesMS

SO MY VEHICLE HAS BEEN REALLY SLUGGISH. HALF THE TIME IT DOESN'T WANT TO ACCELERATE, AND WHEN IT DOES IT SOUNDS LIKE IT'S HAVING TROUBLE SHIFTING GEARS. WHEN GETTING ON THE FREEWAY MY VEHICLE WILL GET TO THE SPEED OF 50 MPH AND MY RPM READING BETWEEN 4000-5000. I HAVE TRIED TO LET MY FOOT OFF THE GAS, MY SPEED GOES DOWN BUT RPM STAYS THE SAME. THIS IS REALLY SCARY ESPECIALLY WHEN YOU HAVE TO GET ON A BUSY HIGHWAY WITH A SPEED LIMIT OF 70, AND YOU CAN ONLY GO 50-55. I AM A FIRST RESPONDER, SOME TIMES I USE MY PERSONAL VEHICLE TO RESPOND TO INCIDENTS, DUE TO LOCATION.

Service Brakes
Filed Jan 13, 2021200 milesCO

FROM PURCHASE DATE THE BRAKES FELT BAD. I HAVE TAKEN MY CAR TO 2 DEALERSHIPS AND 3 TIMES TOTAL TO COMPLAIN ABOUT THE GRINDING AND BRAKE GRABBING AND TOLD NOTHING IS WRONG OR NO RECALLS, SO THEY DIDN'T WANT TO ADDRESS THIS ONGOING ISSUE.

Electrical System
Filed Dec 7, 202039,000 milesSC

WHEN TRYING TO START THE CAR IT WILL TURN OVER BUT NOT START. THE CAR TURNS ON AS IF IT WILL START BUT DOESN'T COMPLETELY CRANK. THIS IS NOT THE FIRST TIME SINCE I'VE HAD THIS CAR THAT IT HAS NOT CRANK. IT HAS ALSO TURNED OFF IN THE MIDDLE OF TRAFFIC ON A VERY BUSY HIGHWAY WHILE AT A RED LIGHT AND DID NOT TURN BACK ON. THIS IS A PROBLEM I SEE MANY PEOPLE ARE HAVING WITH THIS SIMILAR VEHICLE.

Service Brakes
Filed Nov 26, 202037,000 milesTX

MAKING A TURN AROUND AND THE CAR WENT OVER THE CURB BARELY AT 20 MPH OR SLOWER AND THEN THE CAR BECAME IN DRIVABLE. I HAVE BEEN TOLD THE RACK AND PINION IS BROKEN AND THAT JEEP HAS A 700+ PEOPLE WAITING LIST FOR THE PART BECAUSE THERE IS A BUG IN THE PART AND THEY REFUSED TO RELEASE IT TO THE PEOPLE SO NOW I DON'T HAVE A CAR TO DRIVE ALL BECAUSE I RAN OVER A CURB GOING LESS THAN 20 MPH.

Service Brakes
Filed Nov 4, 202040,000 milesFL

I BOUGHT MY JEEP MARCH 2019 AND HAVE NEVER HAD AN ISSUE. THEN A FEW MONTHS LATER THE RADIO STARTS PRESSING BUTTONS BY ITSELF. I TOOK IT TO THE LOCAL DODGE AND THEY SAID THERE WAS NOTHING WRONG WITH IT. THE NEXT THING TO GO WRONG IS THE AUTO START STOPS WORKING. I GOT STUCK AT SEVERAL RED LIGHTS AND ALMOST REAR ENDED A FEW TIMES. I TOOK IT BACK TO DODGE AND THEY STILL SAID THERE WAS NOTHING WRONG WITH IT AND IT DIDNT THROW ANY CODES AT ADVANCED AUTO. THEN LASTLY, IT FINALLY GOES OUT. THE VEHICLE COMPLETELY SHUTS OFF ON MY IN THE MIDDLE OF DRIVING IN THE MIDDLE OF THE ROAD. IT JUST STOPS. BREAKS SEIZED. LIGHTS FLICKERING OFF AND ON. CAR IS REGISTERED AS ON BUT WONT GO ANYWHERE. IT HAS BEEN ABOUT 3 WEEKS NOW AND IT STILL WONT START NOR EVEN SHOW A LIGHT ON THE DASH. NOW THAT I ONLY HAVE AN EXTENDED WARRANTY LEFT THEY ARE NKW SAYING I HAVE TO PAY 3I FOR A NEW ECU OUT OF POCKET. HOW IS THIS FAIR. I BOUGHT A NEW VEHICLE SO I WOULDNT HAVE THESE ISSUES. I STILL OWE 29K ON SOMETHING I CANT AMUSE EVER AGAIN.

Parking Brake
Filed Oct 14, 202022,000 milesFL

TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE PARKING BRAKE INADVERTENTLY ENGAGED AND THE VEHICLE INDEPENDENTLY STOPPED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO ARRIGO CHRYSLER DODGE JEEP RAM OF SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321) HOWEVER, THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAILURE CODE. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT SHE HAD TO PAY OUT OF POCKET FOR THE REPAIRS AND THAT THE PART TO REPAIR THE VEHICLE WAS ON A NATIONAL BACK ORDER. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.

Suspension
Filed Sep 16, 20208,000 milesMA

TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING OVER BUMPS IN THE ROAD, THE VEHICLE SHOOK ABNORMALLY, RATTLED, AND BECAME UNSTABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

Electronic Stability Control (esc)
Filed Sep 13, 202039,600 milesMS

I CAME TO A RED LIGHT; MY CAR CUT OFF LIKE NORMAL; WHEN I TOOK MY FOOT OFF THE BREAK IT WOULD NOT START BACK UP. I HAD TO CUT MY HAZARDS ON. I PUT MY VEHICLE IN PARK AND TRIED TO TURN MY VEHICLE ON. I TRIED 3 TIMES AND IT FINALLY STARTED. MY VEHICLE STARTED MAKING WEIRD NOISES; ON MY CONTROL PANEL IT SAID START/STOP NOT READY BATTERY PROTECTION MODE. I PARKED MY CAR AND LET IT COOL OF FOR 2 HOURS. I GOT IN MY VEHICLE, STARTED, LEFT MY HOUSE, WHEN I GOT TO THE STOP SIGN. IT DID THE SAME THING. IM HONESTLY SCARED TO DRIVE MY VEHICLE.

Service Brakes
Filed Sep 9, 202012,000 milesMD

TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT WHILE BRAKING FOR A RED TRAFFIC LIGHT, THE PARKING BRAKE ACTIVATED INDEPENDENTLY. WHILE ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION, THE BRAKES LOCKED UP AND THE VEHICLE WOULD NOT MOVE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT CALLED HERTRICH DODGE (1147 E PULASKI HWY, ELKTON, MD 21921, (443) 907-1500) AND WAS INFORMED THAT NO ACTIONS COULD BE TAKEN UNLESS THE FAILURE WAS PRESENT BEFORE A ROAD TEST COULD BE PERFORMED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE.

Service Brakes
Filed Aug 27, 202054,000 milesNV

THE VEHICLE WONT START OCCASIONALLY. YOU CAN PRESS THE IGNITION, AND IT SAYS ITS ON, BUT THE ENGINE DOESNT TURN OVER. I HAVE NOTICED IT HAPPENS MORE OFTEN IF YOU 3NGAGE THE PARKING BRAKE WHILE YOUR FOOT IS ON THE BRAKE PEDDLE. TO "CORRECT" YOU HAVE TO TAKE YOUR FOOT OFF THE BRAKE, PRESS THE IGNITION BUTTON AGAIN UNTIL IT SHUTS OFF, AND THEN REAPPLY YOUR FOOT ON THE BRAKE DEPRESSING IT AS FAR AS YOU CAN PRESS IT AND THEN PRESS THE IGNITION BUTTON AGAIN. THERE IS A MOMENT OF HESITATION AND THEN IT STARTS UP. ADDITIONALLY THE CAR HAS SHUT OFF ON ME AT AN INTERSECTION WITH THE AUTO START FEATURE ON, AND WOULDNT RESTART WHEN I TOOK MY FOOT OFF THE BRAKE LIKE IT WAS SUPPOSED TO. I HAD TO FOLLOW THE SAME PROCEDURE DESCRIBE ABOVE TO "CORRECT" THE PROBLEM. BECAUSE OF THIS, I NO LONGER RUN THE CAR WITH THE AUTO START FEATURE BECAUSE ITS UNRELIABLE. ITS ALWAYS BEEN A BIT OF A ROUGH START WHENEVER I HAVE LEFT IT ON, CAUSING ME TO WONDER IF ITS ACTUALLY GOING TO START.

Engine
Filed Jul 18, 202021,000 milesIL

VEHICLE PURCHASED NEW, STILL UNDER WARRANTY SUDDENLY QUITS RUNNING WHILE IN TRAFFIC TRAVELING AT 30-50 MPH, ON A COUNTY ROAD, VEHICLE WAS STILL RECEIVING POWER HOWEVER WONT RESTART. BROUGHT TO THE DEALER WERE IT WAS PURCHASED. DIAGNOSED AS A FAULTY PCM AND ESD. REPAIRED AFTER WAITING TWO WEEKS FOR THE PARTS. DROVE IT OFF THE LOT LESS THAN 3 BLOCKS AND IT HAPPENED AGAIN. THIS SHOULD BE A SAFTEY RECALL STOPPING IN A STREAM OF TRAFFIC SUDDENLY.

Suspension
Filed Jun 5, 2020MD

IT SOUNDS LIKE THE FRAMING UNDER MY HOOD IS BOUNCING. ANYTIME I'M DRIVING ON THE ROAD, I HEAR KNOCKING EVERY TIME I HIT THE SLIGHTEST BUMP. SOUNDS AS IF SOMETHING IS LOOSE AND NOT SECURED. DEFINITELY SCARY SINCE IT'S A 2019 JEEP COMPASS, BASICALLY A BRAND NEW VEHICLE. *TR

Service Brakes
Filed May 10, 202010,000 milesNE

I COMPLAINED ABOUT ENGINE TAPPING SOON AFTER BUYING THE BRAND NEW CAR IN AUGUST 2019 NOTHING WAS DONE. 5/9/20 I ATTEMPTED TO DRIVE THE CAR AND AS I GOT READY TO PULL INTO A BUSY STREET THE TRUCK CUT OFF AND THE PARKING BREAK ENGAGED. IT TOOK ME 5 MINS TO GET IT RESTARTED AND ATTEMPTED TO BACK UP AND IT CUT OFF AGAIN. MY BREAKS HAVE BEEN FEELING AS THOUGH THEY ARE GRINDING. MY CLOCK HAS CHANGED TIME ON THE TRUCK FROM REGULAR TIME TO MILITARY TIME. WHEN MOVING MY CAR INTO DRIVE MY CAR JERKS VIOLENTLY. *TR

Air BagsCrash1 injured
Filed May 5, 20209,300 milesGA

MY AIR BAGS DEPLOYED WITHOUT COLLISION. I WAS DRIVING HOME AT 55 MPH, THE SPEED LIMIT ON THE INTERSTATE WHEN MY CAUSE STARTED BEEPING AND AIR BAGS DEPLOYED CAUSING ME TO CLIP A CAR WHEN I SWERVED. I LATER RECEIVED NOTICED IN MY JEEP APP OF A ISSUE WITH THE AIRBAG.*DT*JB*DT*DT*JB*DT*DT*JB*JB CONSUMER STATED VEHICLE HAS BEEN TOTALED. *TR*DT

Unknown or Other
Filed Mar 27, 2020GA

THE TOUCH SCREEN RADIO IS SWITCHING RADIO STATIONS BY ITSELF. WHEN YOU TOUCH THE STATION ON THE SCREEN IT GOES BACK TO ANOTHER STATION

Power Train › Axle AssemblyCrash
Filed Mar 23, 2020WI

2019 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO BROKEN AXLES ON VEHICLE AFTER DRIVING THROUGH SNOW. *LD CONSUMER STATES THAT WHILE DRIVING THROUGH SNOW ON THE HIGHWAY THE AXLES OF THE LEFT TIRES OF VEHICLE BROKE. THIS CAUSED THE VEHICLE TO SPIN AND HIT A CONCRETE DIVIDER CAUSING DAMAGE TO THE BODY OF THE VEHICLE. VEHICLE WAS TOWED TO GRIFFIN'S HUB CHRYSLER JEEP DODGE (MILWAUKEE, WI). CONSUMER WAS TOLD THAT DAMAGE WOULD NOT BE COVERED UNDER WARRANTY BECAUSE AN ACCIDENT CAUSED THE AXLES TO BREAK. CONSUMER STATES THAT THE AXLES BREAKING WERE THE CAUSE OF THE ACCIDENT. *DL

Vehicle Speed Control
Filed Jan 29, 202011,000 milesMI

UNINTENDED ACCELERATION, AFTER BRAKING VEHICLE LURCHES FORWARD WITH UNINTENDED ACCELERATION, ALSO HARD SHIFTS WHEN IN MOTION.

Electronic Stability Control (esc)
Filed Jan 23, 20202,300 milesWA

I WAS AT A RED LIGHTING TURNING RIGHT AND WHEN I STARTED TO GO THE CAR STALLED AND WOULD NOT LET ME GO FORWARD. I TRIED TURNING THE CAR ON AND OFF AND IT MADE A NOISE LIKE THE CAR WAS TURNING ON BUT WOULD NOT LET ME MOVE FORWARD. I TRIED TURNING IT ON AND OFF A COUPLE TIMES THEN THE CHECK ENGINE LIGHT CAME ON. I POPPED THE HOOD AND THEN TRIED TURNING THE CAR ON AGAIN, THIS TIME IT DID TURN ON AND WAS LETTING ME MOVE FORWARD AND THEN IT STALLED AGAIN AND WOULD NOT LET ME GO FORWARD. MY HUSBAND HAD TO PUSH THE CAR AND JUMP START IT (ITS A MANUAL) WE DROVE STRAIGHT TO DODGE TO HAVE IT LOOKED AT. THEY WERE UNABLE TO DUPLICATE THE ISSUE AND RELEASED THE CAR BACK TO US.

Electronic Stability Control (esc)
Filed Jan 23, 20203,000 milesWA

I WAS BACKING OUT OF MY DRIVE WAY WHEN THE CAR COMPLETELY STOPPED AND STALLED. I TRIED TURNING THE CAR BACK ON AND IT SOUNDS LIKE IT IS ON BUT DOES NOT LET ME ACCELERATE OR REVERSE. I TRIED MULTIPLE TIMES TURNING IT ON AND OFF AND IT STILL WOULD NOT LET ME DRIVE. WE PUSHED THE CAR BACK INTO THE DRIVEWAY AND ABOUT 3 HOURS LATER I TRIED TURNING IT ON AGAIN AND IT TURNED ON. WE TOOK IT BACK TO DODGE (THIS IS THE SECOND TIME THIS CAR HAS STALLED LIKE THIS RANDOMLY) AND THEY COULD NOT DUPLICATE THE ISSUE AND RELEASED THE CAR BACK TO US.

Service Brakes
Filed Jan 14, 20205,000 milesCO

MY BRAKES STARTED GRINDING AT 5,000 MILES BUT IT IS INCONSISTENT, MAINLY FROM COLD TO START AND ANOTHER TIME IT DID IT FREQUENTLY DURING THE DAY.

Engine
Filed Jan 7, 202018,000 milesNY

TL* THE CONTACTS WIFE OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE EMERGENCY BRAKE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED 6 TIMES. THE VEHICLE WAS TAKEN TO CROTON AUTO PARK (1 MUNICIPAL PL, CROTON ON HUDSON, NY 10520, (914) 271-5100) ON TWO OCCASIONS TO BE DIAGNOSED AND REPAIRED. THE CONTACT WAS INFORMED THAT THE PCV VALVE NEEDED TO BE REPLACED AND SECONDARILY, AN OIL CONSUMPTION TEST NEEDED TO BE PERFORMED AT 500 MILE INTERVALS UP TO 1,500 MILES. THE PCV VALVE WAS REPLACED HOWEVER, A DETERMINATION WAS NOT MADE REGARDING THE OIL CONSUMPTION TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.

Engine
Filed Nov 29, 20194,000 milesNY

ON THREE SEPARATE OCCASIONS OUR NEWLY LEASED 2019 JEEP COMPASS STALLED WHILE AT HIGH SPEED. WE ALL HAD TO PULL OVER WITH OUT POWER STEERING. THIS HAPPENED SHORTLY AFTER WE PULLED OUT ON TO A MAIN ROAD FROM OUR NEIGHBORHOOD.*DT CONSUMER STATED YES, I TOOK IT TO VICTOR DODGE JEEP DEALERSHIP WHERE I LIVE AND GOT THE CAR. THEY SAID IN WAS DOWN A QUART OF OIL. FILLED IT AND SAID TO RETURN AT 7,500 MILES SO THEY COULD CHECK THE LEVEL AGAIN. I WOULD SAY THE VEHICLE WAS AT 45 MPH. THERE WAS AN OIL PRESSURE LIGHT THAT CAME ON WHEN THE CAR WAS STARTED UP. BUT IT WENT OFF RIGHT AWAY. *JB

Steering
Filed Nov 6, 20197,000 milesVA

STEERING WHEEL LOCKS UP WHILE DRIVING. SAFELY STOPPING THE VEHICLE, TURNING THE VEHICLE OFF, AND THEN RESTARTING THE VEHICLE RESETS AND UNLOCKS THE STEERING WHEEL. THIS HAS OCCURRED 4 TIMES NOW, TODAY BEING THE 4TH SINCE WE BOUGHT THE VEHICLE IN JULY 2019. TODAY'S STEERING WHEEL LOCKUP PRESENTED AN ERROR ON THE DASH: "DYNAMIC STEERING WHEEL SERVICE REQUIRED". PREVIOUS EVENTS OCCURRED IN SEPTEMBER AND AUGUST OF 2019, BUT WITHOUT ERROR DISPLAY.

Power Train
Filed Nov 5, 2019500 milesFL

NO CODE ON COMPUTER. THERE IS A SLIGHT SHAKING WHEN DRIVING ON LOW GEAR BETWEEN 10-20MPH DEALER SAID THERE WAS NO CODE TO DO ANYTHING ABOUT AND THAT IT MIGHT BE A CHARACTERISTIC OF THE VEHICLE. NO BRAND NEW CAR SHOULD SHAKE. THEY DOCUMENTED THE ISSUE BUT NOTHING COULD BE DONE ABOUT IT.

Engine
Filed Oct 31, 20191,200 milesFL

TL* THE CONTACT OWNS A 2019 JEEP COMPASS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. ONCE IT WAS RESTARTED, THE VEHICLE FUNCTIONED NORMALLY. THE VEHICLE WAS CURRENTLY AT JOEY ACCARDI CHRYSLER, DODGE, JEEP, RAM (909 FEDERAL HWY, POMPANO BEACH, FL 33062, (954) 943-6700) WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.

Engine
Filed Oct 25, 20194,000 milesOH

TL* THE CONTACT OWNS A 2019 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO WALLY ARMOUR CHRYSLER DODGE JEEP RAM (1950 W STATE ST, ALLIANCE, OH 44601) WHERE IT WAS DETERMINED THAT THE OIL LEVEL WAS LOW, WHICH CAUSED THE VEHICLE TO STALL. THE DEALER INSTRUCTED THE CONTACT TO BRING THE VEHICLE BACK TO THEM AFTER 500 MILES FROM THE LAST OIL CHANGE FOR MONITORING AND AN OIL CONSUMPTION TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.

Service Brakes
Filed Oct 17, 20192,350 milesFL

ON THREE SEPARATE OCCASIONS WHILE COMING TO A STOP THE BRAKES STARTED TO PULSATE, ONCE STOPPED THE CAR STALLED AND ENGAGED THE PARKING BRAKE ALL BY ITSELF AND WOULD NOT ACCELERATE OR GO INTO PARK OR TURN OFF, FOR 7 MINUTES WHILE IN THE MIDDLE OF AN INTERSECTION. ALSO, SCREEN DISPLAY JUMPS BETWEEN APPS ON ITS OWN AND WON'T ALLOW ME TO CHANGE OR TOUCH ANYTHING ON THE SCREEN, GLITCHES AND HOLDS TWO APPS AT ONCE FOR EXTENDED PERIODS OF TIME.

Engine
Filed Oct 14, 2019200 milesFL

MAJOR ISSUE! THIS IS APPARENTLY KNOWN BY JEEP AS THEY HAVE ISSUED A RECALL. YET IT IS HAPPENING TO ADDITIONAL MODELS OUTSIDE THE SCOPE OF THE ISSUED RECALL. 2019 JEEP COMPASS 2.4L. THE ENGINE SHUT OFF WITHOUT ANY WARNING WHILE DRIVING AT APPROXIMATELY 25 MPH. THE VEHICLE IS BRAND NEW WITH ONLY 200 MILES. I PURCHASED THE VEHICLE ONLY 10 DAYS AGO. I TOOK THE VEHICLE BACK AND RETURNED IT, WHICH WAS QUITE THE HEADACHE TO GET THE DEALER TO DO. I BASICALLY TRADED IT IN FOR A JEEP GRAND CHEROKEE SO TO AVOID THE 2.4L ENGINE. I AM OUT QUITE A BIT OF MONEY IN PAYING TAXES, FEES, REGISTRATION, TILE,ETC TWICE DUE TO THIS ISSUE. IN DOING SOME RESEARCH, THIS SEEMS TO BE A FAIRLY COMMON PROBLEM IN BOTH THE JEEP COMPASS AND THE JEEP CHEROKEE IN REGARDS TO THE 2.4L 4 CYLINDER ENGINE. JEEP HAS ISSUED A RECALL ON THE CHEROKEE. THEY NEED TO DO THE SAME ON THE COMPASS. STAY AWAY FROM THE 2.4L 4 CYLINDER ENGINE AT ALL COSTS.

Air BagsCrash
Filed Oct 11, 20191,500 milesMI

REAR ENDED ANOTHER CAR IS HEAVY RUSH HOUR MORNING TRAFFIC AND NOT ONE OF MY AIR BAGS WENT DEPLOYED.

Service Brakes
Filed Oct 4, 20194,300 milesFL

MY CAR HAD STALLING AND SHUTTING OFF PROBLEMS WHILE DRIVING IN THREE OCCASIONS, ONE DAY IT HAPPENED 2 TIMES, AFTER A STOP LIGHT, IMMEDIATELY AFTER THE VEHICLE RESTARTED AND THEN AGAIN AFTER A STOP SIGN, THIS TIME THE CHECK ENGINE SIGN WAS ON AS A RESULT. 3RD TIME IT WAS WHEN RESTARTING AFTER AN INTERSECTION STOP, WHEN CROSSING AFTER TURNING LEFT, FORTUNATELY THE CAR CONTINUED TO THE OTHER END WITH THE 1ST ACCELERATION IMPULSE, AND THIS TIME IT TURNED ON THE EMERGENCY BRAKE.

Electrical System
Filed Oct 2, 2019250 milesCT

LEASED THIS CAR BRAND NEW. AT 60 MILES ON ODOMETER, WENT TO START CAR, CAR TURNED STARTED BUT THEN STALLED/TURNED OFF INSTANTLY. HAD TO WAIT A FEW MINUTES TO START AGAIN. AT 250 MILES CAR CAME TO BRIEF STOP ON SLIGHT INCLINE WHILE WAITING FOR A PARKING GATE TO OPEN, PARKING GATE OPENED AND VEHICLE WAS STARTING TO ROLL WITH THE CAR OFF, I RELEASED MY FOOT FROM THE BRAKE BUT THE CAR WOULDN'T START IT STALLED. I PUSHED THE BRAKES BACK TO STOP MY CAR. CAR WAS STILL IN DRIVE, I TRIED TO RE-START MY CAR BY HITTING THE PUSH BUTTON , CAR WOULDN'T TURN OVER. EVENTUALLY WAS ABLE TO RESTART AFTER 60 MINUTES. THIS IS AN EXTREME SAFETY HAZARD, I AM LUCKY THIS DIDN'T HAPPEN AT A BUSY INTERSECTION.

Vehicle Speed Control
Filed Oct 1, 20191,000 milesHI

TO START I STILL DON'T HAVE MY LICENSE PLATES, WHICH TELLS YOU HOW NEW IT IS. THE GEARSHIFT DOESN'T LIGHT UP AND IF IT DOES IT FLICKERS WHEN I SWITCH GEAR FROM P TO R TO D OR WTVR I NEED TO DO THERE IS NO INDICATION ON WHAT GEAR I'M IN. I'M ASSUMING IT'S ELECTRICAL WHICH ISN'T A GOOD SIGN. JEEP BRAND ISN'T DOING GOOD. ALSO WHEN I LIGHTLY TAP MY GAS IT MAKES THE SOUND OF ACCELERATION BUT IT'S NOT ACTUALLY DOING SO. I HAVE TO TAKE MY FOOT OFF THE GAS FOR THE SYSTEM TO I GUESS CATCH UP WITH THE SPEED I'M TRYING TO GET TO AND THIS IS ON THE CITY STREET . I WILL UPDATE ON 10/3 IF MY CAR COMES BACK FROM THE DEALERSHIP BY THEN.

Electrical System
Filed Oct 1, 20198,522 milesNJ

THIS IS MY 5TH TIME REPORTING THIS ISSUE TO THE MANUFACTURER THEY HAVE ALSO HAD A FINAL REPAIR ATTEMPT AND DECLARED NO ISSUE EVEN THOUGH AS I WRITE THIS THE PROBLEM STILL EXISTS. I WAS PARKED FOR AN HOUR AT A STORE I COME OUT TURN ON THE VEHICLE PLACE THE CAR IN REVERSE CAR FREEZES UP WON'T MOVE FROM ON OR RUN AND CANNOT CHANGE TO DRIVE OR ANYTHING ELSE ENGINE LIGHT CAME ON AND REVERSE SYMBOL CONTINUES TO BLINK CAR HAD TO BE RESTARTED TWICE AFTER THIS TO GET IT TO DRIVE TO GO HOME.

Service Brakes
Filed Sep 30, 201914,246 milesOH

BRAKES GRAB DANGEROUSLY HARD. AND, TRANSMISSION GETS STUCK IN FIRST GEAR, VERY DANGEROUS WHEN IT OCCURS ON A FREEWAY OR INTERSTATE HIGHWAY. THIS IS AN AVIS RENTAL CAR FROM THE PHILADELPHIA AIRPORT. THEY RENT VERY LOW STANDARD CARS FOR ECONOMY RENTALS.

Electrical System
Filed Sep 7, 201925 milesNY

WHEN I HAVE TO BRAKE AND COME TO A STOP THE CAR RUMBLES, THEN WHEN COMPLETLY STOPPED THE CAR SHUTS OFF, THEN WHEN I TAKE MY FOOT OFF THE BRAKE PEDDLE THE STARTER KICKS IN AND STARTS THE CAR IN GEAR WITH A RUMBLE AND THEN I CAN GO? IT DOES'NT MATTER IF ON THE HIGH WAY OR AT A STOP SIGN IT RUMBLES, SHUTS OFF AND RESTARTS IN GEAR. THE CAR IS (2) DAYS OLD WITH 35 MILES.

Electrical System
Filed Sep 3, 20192,700 milesFL

ON 2/28/19 I LEASED A 2019 JEEP COMPASS. I HAVE BEEN HAVING MINOR ISSUES WITH IT WHEN TRYING TO START THE CAR, SOMETIMES IT JUST DOESNT START. AS I WRITE THIS ON 9/3/19 I AM EXTREMELY CONCERNED ABOUT THE LEASE I HAVE AND THEREFORE WHY I AM DOCUMENTING MY EXPERIENCE. LAST WEEK, TUESDAY, 8/27/19 WHILE IN AN INTERSECTION, MY CAR COMPLETELY SHUT OFF. I REACHED OUT TO MIAMI LAKES AUTO MALL ON VARIOUS OCCASIONS, THIS WAS A TOTAL DISASTER, I KEPT BEING TRANSFERRED TO VOICEMAILS AND COULD NOT GET ANYONE ON THE PHONE WHILE IN THE MIDDLE OF THIS INTERSECTION. I CALLED CHRYSLER ROADSIDE (ANOTHER MESS) AND ENDED UP HAVING TO WAIT 4 HOURS UNTIL A TOW TRUCK COULD COME AND GET MY CAR, STILL IN THE MIDDLE OF AN INTERSECTION, HAD TO CALL 911 SO A POLICE CAR COULD PARK BEHIND ME AS OBVIOUSLY THIS WAS A SAFETY ISSUE. AFTER FINALLY GETTING THE CAR TOWED, POLICE, RAIN AND BEING STUCK IN AN INTERSECTION AND ALL, FINALLY MADE IT TO THE DEALERSHIP. CUSTOMER SERVICE WAS HORRIBLE EXCEPT FOR A SERVICE MANAGER CALLED JONATHAN, HE WAS THE ONLY PERSON THAT SPOKE WITH ME DURING THIS TIME, OF COURSE AFTER I ARRIVED TO THE DEALERSHIP, ENTERPRISE WAS CLOSED SO I HAD TO TAKE AN UBER HOME. I HAD TO LEAVE TO TAMPA FOR WORK SO I HAD TO GO GET A RENTAL AT NATIONAL THAT MORNING AND HEAD OUT, ON THURSDAY THE 29TH I SPOKE WITH JONATHAN AND HE TOLD ME THE ISSUES WITH THE VEHICLE WAS A SOFTWARE FAILURE AND THAT THE VEHICLE IS WORKING PROPERLY NOW. WITH HURRICANE DORIAN COMING AND IF I HAD TO EVACUATE, OF COURSE, I WAS

Service Brakes
Filed Aug 31, 2019CA

I WILL BE DRIVING AND WHILE AT A STOP LIGHT OR STOP SIGN MY EMERGENCY BRAKE WILL COME ON WITHOUT ME REALIZING IT.THE CAR IS STILL RUNNING AT THIS TIME AND WHEN I STEP ON THE GAS THE CAR WILL JUST ROLL INTO THE MIDDLE OF THE INTERSECTION AND STOP. I HAVE TRIED JUST CLICKING IT OFF, BUT THE EMERGENCY BRAKE WILL NOT COME OFF UNTIL I TURN THE CAR OFF AND THEN BACK ON. THIS IS MY SECOND 2019 JEEP COMPASS. THE FIRST ONE I HAD ONLY 4 DAYS BECAUSE THE EMERGENCY BRAKE WAS COMING ON AT ALMOST EVERY STOP I MADE. THE 2019 JEEP COMPASS THAT I HAVE NOW HAS DONE IT A TOTAL OF 6 TIMES SINCE I HAVE HAD IT, AND I HAVE HAD IT FOR ABOUT 2 MONTHS. I HAVE TAKEN IT TO JEEP 3 TIMES, BUT THERE ARE NO CODES THAT POP UP AND OF COURSE THE PROBLEM DOESN'T OCCUR DURING THE SHORT TIME THAT THEY HAVE THE CAR. THIS PROBLEM OCCURS WHEN THE CAR IS AT A COMPLETE STOP WHETHER I AM STOPPING AT A STOP SIGN OR LIGHT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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