2019 Jeep Compass complaints

Car stopped in the middle of an intersection, and a ton of dash lights came on. Did this about 2 times x Brought it to Jeep dealership and they said that the diagnostic is coming back that everything is fine with the vehicle. I see a lot of jeep compasses are doing this and i need whatever the issue is to be resolved with a recall or something to prevent this from happening to other and get this issued solved immediately. I’ve been to jeep and NOTHING.

Vehicle randomly blinks coolant too hot, locks up and shuts down. All fluids are full and there is no reason for the warming. Has happened backing out of the driveway, going slow, and on the freeway. Very dangerous

It is not allowing me to check everything but the bottom line is this. It is highly inappropriate to know that there were three recalls on this vehicle it says 2 were completed there were investigations done and I do not have the ability to view them as a consumer especially whrn I was trying to buy it and now when I am trying to find out if it is related to a problem I am having. I need the full detailed list. I have asked the dealership and not received the documentation, please provide them. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was traveling from Dallas to Austin for a wedding on [XXX], going the speed limit I notice my car begins to decelerate, I would put my foot on the gas and the car wouldn't speed up, I just kept hearing my engine rev up. In addition to that, a bunch of symbols, notifications and noises started alarming and going off on my dash, it seemed like every symbol on the dash popped up. Trying to prevent an accident while having a panic attack, I had barely enough time to switch lanes and pull over while still on this dangerous highway. Once I stopped the vehicle, the brake became hard to push with my foot and the dash continued to go crazy blinking on and off. After an hour or so, the car started acting fine. I eventually got back home and took it to Jeep in Frisco, TX, and they "repaired" my vehicle they replaced my auxiliary battery and the main battery. I got the car from the shop and it was fine. 2 months later, it happened again! My car slowed down while I was on the highway and this time I couldn't pull over to safety, so I put my hazards on and just prayed I wouldn't get hit and called for a tow truck. After doing some research I'm not the only jeep owner who has had this issue, others have experienced the same thing. Ultimately this is a Jeep issue. My car is basically a death trap, and I lost my job because I lost my reliable means of transportation! My car is currently sitting out front collecting dust, I don't have the money to gamble on what the mechanics THINK is the is

After making a left turn, the engine shut off, an alert on the dashboard read the coolant temperature was too high. Then a second later the coolant alarm went away, the temperature gauge dropped back to normal and the engine started back up. This happened too fast to be an actual problem with the coolant temperature. It happened as described here: [XXX] If this had happened 3 seconds sooner, I would have been stuck in traffic while making a left turn. I'm a little shocked NHTSA has precluded this is not a dangerous issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

High Coolant temperature notice code is thrown causing to lose all power to engine even though the vehicle is not overheating. I am put at risk because while traveling my jeep loses all power and someone could run into the back of my vehicle when traveling down the road.

The Uconnect screen has a black line on majority of the screen- happened occasionally at first, then every other time I started the vehicle, and now every time. I am unable to use the screen due to the malfunction which means I cannot use the back up camera, see the maps on the screen for navigation, or control heating/temp including defrost due not being able to see the screen which I feel are all safety issues to both myself and other drivers. So far an independent service center is running diagnostics- and no warning signs.

The contact owns a 2019 Jeep Compass. The contact stated that while his wife was driving at various speeds and turning, the vehicle made an abnormal sound. The vehicle was taken to an independent mechanic, where it was diagnosed that the front driver's side and passenger's side control arms were fractured, and the inner and outer tie rod had failed. The mechanic determined that the parts needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 66,000.

Car stalls while driving. While car is in drive it will stall and steering becomes limited. Works again once car is restarted.

The contact owns a 2019 Jeep Compass. The contact stated while driving approximately 20-30 MPH, the vehicle went into anti-theft mode and stalled in the middle of the road. The ABS warning light and other unknown warning lights were illuminated. The contact was unable to pull to the side of the road. The vehicle was towed to a parking lot. The vehicle was then towed to the dealer, where the failure could not be duplicated, and the contact was informed that the battery was low. The contact stated that the failure recurred while driving 65-75 MPH. The vehicle was towed to a second dealer, Preston Chrysler Jeep Dodge RAM of Wilmington (3807 Kirkwood Hwy, Wilmington, DE 19808), where both batteries were replaced, and the electrical system was reprogrammed. The vehicle was repaired; however, the failure recurred 12 days later. The contact was able to restart the vehicle after 10-15 minutes, and the contact drove to the residence. The vehicle was taken to a third dealer, Ourisman Chrysler Dodge Jeep Ram of Baltimore (124 North Point Blvd, Baltimore, MD 21224), where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. The failure mileage was 127,000.

My engine has killed 3 times while in motion but coming to a stop. I get an alert that the coolant temp is too hot and the engine immediately shuts off while everything else (radio, lights, etc.) remains on. After I put the vehicle in park and shut it off, I'm able to restart it right away and the coolant temp is completely normal. I took the vehicle to a mechanic for a full diagnostic check and they said that this is a known issue with Jeep vehicles and that there's no known solution for it. This happens without warning and there are no alerts or error messages before the vehicle shuts off. Luckily, each time this has happened has been while I've been coming to a stop in a quiet residential area but my concern is that it could happen while I'm on a busy highway. Here is a link to the inspection report I got back from the mechanic: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This 2019 Jeep Compass, has mixed the coolant and oil causing a blown head gasket, according to the dealership, it needs a new engine, and something that is too common on the Jeep Compass, as mine is shy over 8k it is not covered under warranty. No warning lights came on, no lights of high temperature in the transmission, oil or coolant. The car did stall in the middle of the road, causing risk for myself and the child I had in the car. As this is a common problem with the Jeep Compass, how is this major issue not a recall? Why is Jeep/ Chrysler waiting and endangering many of their consumers lives, and not fixing this issue??? The vehicle is available for inspection, with towing being invovled as I am terrified to drive this vehicle.

A few minutes into the drive, the “Coolant Temperature Too High” warning appeared on the dashboard screen and the temperature gauge shot all the up and then immediately all the way down before correcting itself. This occurred while accelerating after a turn.

The gear selection lights near the gear shift go on and off for no apparent reason. I can not see which gear I am in at night. I am afraid that this is indicative of a more serious electrical problem. I am still under warranty because I purchased Added Care Plus from directly from Jeep that covers me through the end of December 2024. I took the vehicle to Jeep Dealer CH Urness Motors in The Dalles, Oregon. The owner and service manager told me that my car "Is not broken enough" for them to repair. The owner, Tim Urness, stated that they only repair items with warning lights and that they do not honor the Added Care Plus warranties sold by Jeep dealers unless they've sold it. Additionally, my auto stop start battery is malfunctioning, and the engine is making a strange noise. Stellans Jeep Cares is not responding to my calls concerning the warranty or getting the car towed to a different dealer for service. I live in a rural area, so I will need to travel 200 miles round trip to have my car serviced and I have been advised that I will need to make the trip at least twice to have the car first diagnosed, then serviced. I know that NHTSA does not normally handle these sorts of problems, but it is a safety issue, also I would like direction on where to report the dealership and Stellantis for not making necessary safety repairs covered under warranty. I had a previous issue with the same car's seatbelt webbing and had to fight to get the repair made. Thank you

Temperature gauge spiked momentarily, the car lost power for 2 to 3 seconds, then restarted by itself. This occurred while driving at approx 10 mph. This is a very dangerous situation. I have read online that others have had similar issues, and that dealers cannot resolve it.

The contact owns a 2019 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle independently turned off while the vehicle was idling. The contact shifted the gear shifter into park and then restarted the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Engine is over heating and now the transmission is having problems its only 5 years old. My safety is important the car could have caught fire and it slowed down while i was on the highway that could get me in an accident

Screen went out but it works I am just unable to use the screen features and had to replace my start/stop battery in less than a year

Since I’ve had my car both batteries continue to fail (I’ve had them both replaced multiple times now). Also my display screen glitched for quite some time and now does not work at all, causing me to be unable to use my back up camera as well as my radio.

I bought this vehicle as a CPO. After a few months the vehicle was intermittently having issues with the start stop being disabled when using the remote start. Subsequently the vehicle wouldn’t engage to start without being powered back down and restarted which would reset the start stop as well. Last week I went to remote start the vehicle and everything cycled through like it would start but never turned over. Now the start stop is just disengaged. From reading the various forums on this vehicle the start stop is a common problem with no resolve.

The contact owns a 2019 Jeep Compass. The contact stated while driving approximately 45 MPH and slowing for traffic, the contact lightly depressed the brake pedal, and the vehicle almost came to a complete stop. The contact stated that he observed that the brake service warning light was illuminated. The contact stated that the failure was intermittent but was a recurring failure. Additionally, the contact stated that the parking brake had also stopped engaging and the "Service Electronic Parking Brake" illuminated and was constantly illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear calipers and actuators and the electronic parking brake system needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 18V523000 (Service Brakes, Hydraulic). The failure mileage was 21,722.

The contact owns a 2019 Jeep Compass. The contact stated while driving 40 MPH, the message that “Vehicle Will Shut down - Please Pull Over" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the auxiliary battery. The vehicle was repaired, but the failure reoccurred. The contact stated while driving at 40 MPH, the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. No warning lights were illuminated. The vehicle was taken back to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 22,000.

Complete vehicle shut down while driving. You can be driving and it shuts off on its own which is so dangerous almost caused A severe accident. Took to dealer prior nothing is wrong with any parts on my vehicle this is some malfunctioning with the design. I have a 2019 jeep compass Trailhawk. This is the 6th time doing this to me. After a few days it restarts with no issues.

The "coolant temperature too high" error message has flashed three times, the first on 10/22/2023, the second on 12/19/2023 and the third on 12/22/2023. In one instance the "service parking brake" error message flashed as well. This instance was four days after the vehicle passed the state safety inspection and the dealer made no notes of needed repairs to the brake system. Thankfully in all instances, the vehicle was parked and not in motion which prevented the cause of a safety issue to myself or other drivers on the road. The first time this occurred was after the vehicle had been parked overnight and for most of the next day whereas the last two were after short drives. There are no stored messages in the gauge cluster and no DTC codes when checking with a code reader via the OBDII port. I also checked the coolant level after each instance and the level was good each time. No other warning lamps, messages or symptoms happened prior to this message. I have not had the vehicle diagnosed by the dealer or an independent mechanic. I have seen this issue reported multiple times on Jeep forums and in all cases, the issue was never reproduced and best efforts were used to fix the issue but FCA has not been able to provide one. I have read that batteries, sensors, etc. have been replaced but the issue still remains. I came here today to report this, knowing that there was an open investigation but found that the investigation was closed in 12/2023. I felt that I should report my i

My vehicle randomly stopped on the freeway one morning. I had no warning signs or lights on at the moment. This has occurred for the second time in the past few months. I took it to the dealership, and they acted strange as if they did not want to be held responsible for diagnosing the vehicle. I took it to another mechanic, and he stated that the car has a major electrical issue. This is something extremely dangerous, not only to myself but to other drivers around me.

Car stalled out while idling at red light. Car had to be towed to dealer!!replaced battery !! Stalled again dealer said the cause was faulty door latches!! Car stalled again, had to be towed to dealer , kept for 5 days!! All codes cleared , incident never repeated!!!

Took it for regular maintenance and was told both batteries needed to be replaced. Replaced them a month later car wouldn’t start, got it to start and completely shut off while going 60 mph.

First my screen started glitching then went black, then about a week later car kept saying start/stop unavailable, then car decided it didn't want to start (not even after being jumped) I haven't had my vehicle not even 3 years yet and I'm still making payments on it.. but why all of a sudden is ir not starting? All I hear is a click when I try to start it.

Car jerks/bucks violently when accelerating, to the point of being unable to control steering and slamming me into steering wheel. This has happened numerous, numerous times. Was towed to dealership, who claimed it was a loose battery cable, charged me, and said it was good to go. The very same day I picked it up, it continues to do this, every time I drive it. It also will die completely and not restart when in park idling. This has happened at least 20x, which was also attributed to the loose cable. However it continues to do the exact same thing as before the dealership "fixed" it. I drive in the middle of nowhere, 40 miles to work in the early morning hours, making this especially unsafe as I have been stranded on a country road alone several times, which is highly unsafe as a female. I cannot continue to drive this as it is right now as I dont know when it may just stop running or not start, or start bucking violently causing me to crash or become injured. I do have videos of this happening several times over the course of less than two hours. There has also been a couple warning lights that have come on randomly (Electronic Throttle Control Warning Light, Electronic Stability Control Active Warning Light, Service Stop/Start Warning Light) and a message (Dynamic Steering Torque). I just bought this used from a dealership July 25, 2023. It is only December 26, 2023. I dont feel safe driving this vehicle and have given the dealership an opportunity to address and fix whate

WAS DRIVING ON THE HIGHWAY AND MY JEEP JUST CUT OFF AND WOULD NOT START BACK UP, IT LOCKED UP EVERYTHING. HAD TO GET IT TOWED TO THE DEALERSHIP AND THEY SAID THEY HAVE HEARD OF THESE PROBLEMS, THEY TESTED EVERYTHING OUT AND SAID IT WAS POSSIBLY THE BATTERY, GOT THE BATTERY REPLACED WITH A NEW ONE, ONE WEEK LATER IT DID THE SAME THING WHILE AT A STOP LIGHT AND COULD NOT GET IT TO START, TOWED TO DEALERSHIP AND THEY SAID THEY COULD NOT FIGURE OUT THE PROBLEM, AFTER A WHILE IT STARTED BACK UP. THIS IS VERY UNSAFE EXPECIALLY WHEN I HAVE A ONE YR OLD CHILD THAT IS IN THE CAR WITH ME, HOW CAN I FEEL SAFE IN A CAR THAT IS GOING TO STOP SUDDENLY WHILE DRIVING IN TRAFFIC OR ON A HIGHWAY. NOONE SEEMS TO KNOW THE PROBLEM TO GET THIS FIXED SO I CAN DRIVE MY CAR SAFELY ON THE ROADS. VERY SCARY.

As I was exiting one interstate and merging onto another one the engine stalled. A message displayed telling me the cruise had shut off (my cruise was on but not in use when the engine stalled). This is the second time this has happened - both on the highway.

The contact owns a 2019 Jeep Compass. The contact stated that the check engine warning light was illuminated and there was a thumping sound coming from the front-end of the vehicle. The vehicle was taken to the dealer who replaced the auxiliary battery which reset the check engine warning light. The thumping noise coming from the front-end of the vehicle persisted. The vehicle was taken to another dealer who determined that the rack-n-pinon failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000.

UNKNOWN Was driving while decelerating when engine stuttered and emergency brake light came on. The car then stalled and would not restart until 3rd try. This is the second time this incident has happened.

The vehicle will be shut off via auto stop start system at a traffic light, I'll let off the gas and the vehicle will sometimes take several tries to start or totally stall out and have to be manually restarted, it's dangerous.

The contact owns a 2019 Jeep Compass. The contact stated while attempting to accelerate, the vehicle was jerking while accelerating. The check engine warning light was illuminated. The contact stated that the vehicle had since failed to exceed 10 MPH while driving. The vehicle was taken to the dealer who diagnosed that there was an unknown leak within the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

Multiple incidents over the last 5-7 weeks up to and including today 11/05/2023. When walking out and starting my Compass the engine/vehicle initially would not start. When initially pressing the start button all the dashboard lights, gauges and annunciators would illuminate but I would receive a “coolant temperature too hot” message on the dashboard and the car ultimately would not turnover and start but rather just shut down completely. Upon waiting a couple seconds I tried to start it again and this time it would start up just fine all normal without any messages on the dashboard. In other occurrences I’d receive multiple dashboard messages which included the ESS system but after turning off and trying to start again my Compass would not and I’d have to jumpstart the battery In order to successfully start the vehicle. From what I have researched and read on myjeepforums and Reddit it seems that many Compass owners going back to 2019/2020 are currently having or have gone through this same problem ultimately spending thousands upon thousands of dollars on part replacements and dealership visits only to be told that they cannot find the problem or know what may be causing the problem even though they are well aware of these issues. Some complaints have stated that this issue has happened while driving on major expressways or busy roads at random causing them to just come to a complete stop in the middle of traffic on expressways or during turns! I am taking my Compass to the

The contact owns a 2019 Jeep Compass. The contact stated that the back over prevention camera displayed a blank or distorted image on the infotainment screen. The dealer and the manufacturer were notified of the failure and informed the contact that there were no recalls on the VIN related to the failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 25,000.

Emergency brake system is randomly engaged while stopped and/or during driving. Engine stalls out and will not move unless engine is shut off and turned back on and emergency brake is disengaged.

When driving the Jeep on now 3 occasions has shut off on me while in full motion. The last time I was approaching a stop sign and was slowing down to stop once stopped I then proceeded to turn the vehicle shut off. There also were dash warnings that lit up to service hill shifter, and ESC I don’t know what that meant. However it was just seen at the dealership and they said there were no codes at the moment and the previous codes reset themselves.

It keeps giving me messages like high coolant temperature or stop safely vehicle will shut down soon. I read that this had happened to many jeeps, and the dealership couldn’t find the issue

Parked and turned off Jeep went into store and when I came out got in vehicle check engine light came on and it said high coolant temperature but it weren’t hot. Would not start. Flashing all kinds of stuff.

I was driving and my vehicle stopped at a stopped light and shut down with no warning prior. My vehicle had to be towed.

The vehicle will show that it is overheating when it is not and it will power down where you are only able to go around 50. When going over mountain passes it will do this and sometimes it will totally shut down. It will do it in town and any time it is at a traffic light. Sensors, water pump have been replaced. Antifreeze does not leak stays at the same level it is not actually overheating. When you beging to drive again at about 65 the gauge immediately goes to normal. This is a hazard

Car was at the gas pump. Filling up gas, then start the car. When car get started the engine suddenly turn off with the coolant temperature too high alert. The temperature on the dashboard is normal (middle). Engine wouldn't turn on after and the alert keeps popping up. Had to tow to the nearest jeep service

The stop/start system for saving on gas mileage has pulled the charge from the secondary stop/start battery and depleted that, in turn pulling from the car battery and depleting that and then pulling on the alternator, weakening it. The car has been stuck in "off" regarding the stop/start system. The car died in traffic today with again the battery depleted. After jumpstarting it, and turning the car off, it would not restart as the cells have been depleted. It is dangerous when you have no warning, no battery light to tell you that it needs help. I have another Jeep , a Cherokee Limited 4x4 that did the same thing and stranded me in the middle of six lanes of traffic. This is a serious Jeep problem that is going the get people killed, if it already has not. I will write a complaint about that as well.

Went out to start my jeep and it flashed coolant temperature high and would not start. Still won’t start. Contacting dealership Monday when they open.

While driving, the Jeep Compass lurched forward several times rather than having smooth acceleration. Within 5 minutes, the vehicle was sputtering and the engine just shut down completely. the "BRAKE" light illuminated on the dashboard, but no check engine light has ever been on. I was able to restart 4 times as I was trying to get to a mechanic. The last time I restarted it was struggling to start. Mechanic has since looked at it, and there are no codes to indicate what is going on. I did notice online that there are other complaints of Jeep Compass shutting off while driving, so I wanted to file a complaint.

High temperature coolant warning message appeared while car was parked and being turned on. This was followed by engine shutdown. The car had to be towed.

Randomly “High Coolant Temp” or “Coolant Temp too high” appears after not driving car for 12+ hours and car won’t start. Check engine light flashes. The Low power light comes on also. Sometimes I can turn ignition button off and right back on and it’ll start with no issues, sometimes I have to hook jumper cables or a jump box to the car to get it to start after the messages appears. Sometimes when it starts after turning off and back on because of the message, idle surges bad and throttle pedal is not responsive. Radio screen becomes unresponsive.

The life cycle of a CV axle usually lasts the life of a vehicle or between 70,000 and 140,000 miles. At 50,000 miles, mine already needs to be replaced. There was a recall on 2017 Jeep Compass for the driver side CV axle. It’s possible the same issue exists.