Page 3 of 4 · complaints 101–150 of 188

2011 Jeep Compass complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Steering
Filed Nov 20, 201747,000 milesTN

THE SUBFRAME OR K-FRAME OF THE VEHICLE IS ROTTED OUT AND THE SWAY BARS BROKE AWAY FROM THE VEHICLE. CAUSE POPPING AND CRACKING WHEN DRIVING (IN MOTION).

Air Bags
Filed Sep 29, 2017GA

2011 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO COMPLETE SAFETY RECALL ISSUED FOR VEHICLE. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 09/29/2017*JS

Power Train
Filed Sep 15, 201779,101 milesVA

VEHICLE IS PRONE TO CVT TRANSMISSION OVERHEATING AT HIGH RATE OF SPEED IN WARM WEATHER. THIS HAS HAPPENED 4 SEPARATE TIMES NOW ON THE INTERSTATE HIGHWAY SYSTEM, THE LATEST ON INTERSTATE 95 SOUTH 50 MILES NORTH OF THE FLORIDA LINE IN GEORGIA. CAR WILL STOP ANY ACCELERATION, TRANSMISSION OVERHEAT LIGHT COMES ON AND YOU CANNOT MAINTAIN SPEED WITH FLOW OF TRAFFIC. CREATE A HAZARDOUS SITUATION TRYING TO EXIT THE INTERSTATE HIGHWAY, OCCURRED AT 70 MPH. JEEP DEALERSHIP CANNOT DETECT ANY PROBLEM WHEN DIAGNOSING FROM PRIOR SIMILAR EVENT. IN ADDITION WHEEL BEARINGS IN REAR AXLES WEAR OUT ON AVERAGE EVERY 35,000 MILES I HAVE REPLACED TWICE NOW PLUS BALL JOINT IN FRONT NEEDED REPLACEMENT AT BETWEEN 36,000 AND 40,000 MILES

Engine
Filed Aug 31, 201778,900 milesWV

FIRST TIME THIS HAPPENED, I REFUELED MY VEHICLE ALL THE WAY TO FULL. I DROVE OFF AND GOT ON THE HIGHWAY ON-RAMP, WHILE I WAS ACCELERATING, THE CAR SHUT OFF, LOCKED UP THE STEERING AND THE ENGINE SHUT OFF WHILE THE CAR WAS STILL IN DRIVE, AND THE KEY WAS STILL IN THE IGNITION. I QUICKLY STOPPED THE CAR, PUT IT IN PARK AND RESTARTED THE CAR, GOT ON THE HIGHWAY AND THE INCIDENT DIDN'T OCCUR AGAIN. A FEW WEEKS LATER, THE SAME THING HAPPENED. I REFUELED UNTIL THE TANK WAS FULL, DROVE ABOUT 100 YARDS, AND THE CAR SHUT OFF WHILE STILL IN DRIVE WITH KEYS IN IGNITION AND THE STEERING LOCKED UP WHILE I WAS GOING AROUND A SHARP TURN. I COULD HAVE DIED IF ANOTHER CAR CAME AROUND THE TURN AT THAT TIME. I RESTARTED THE CAR AND THE SAME THING HAPPENED AGAIN WITHIN 50 FEET. AFTER THAT, RESTARTING IT A SECOND TIME I WAS ABLE TO DRIVE THE CAR WITHOUT IT HAPPENING AGAIN. SCARED TO REFILL THE CAR AGAIN. DURING EACH INCIDENT, NO WARNING LIGHTS OR INDICATION CAME UP ON THE DASHBOARD, THERE WAS NO WAY TO TELL WHAT WAS HAPPENING.

Air Bags
Filed Aug 17, 2017MI

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SZOTT M-59 CHRYSLER JEEP (LOCATED AT 6700 EAST HIGHLAND RD, WHITE LAKE, MICHIGAN 48383) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Aug 9, 2017TX

RECALL HAS NOT BEEN RESOLVED

Seat Belts
Filed Jul 27, 2017MI

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 6, 2017NY

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Jul 1, 2017103,000 milesMN

IN MY 2011 JEEP COMPASS THAT I PURCHASED FROM DAVE SYVERSON' S IN ALBERT LEA MINNESOTA IN 2015 HAS HAD NUMEROUS ISSUES WITH THE TRANSMISSION STARTING IN LESS THAN A YEAR FROM THE PURCHASE DATE. THE FIRST TIME WAS WHEN I WAS COMING HOME, UP MY GRADUAL HILL, WHEN MY CAR STOPPED BEING ABLE TO DRIVE MORE THAN 10 MPH AND ALL OF MY GEARS WERE OUT UP (P, N, D, R). IT WAS "FIXED" BECAUSE MY WIRING TO MY TRANSMISSION WAS COMPLETELY CORRODED. NOT ONCE DID THE LEAPING OF MY CAR STOP, THE FEELING OF THE CAR PUSHING THROUGH GEARS ON IT'S IN WHILE IN MOTION. IN THE WINTER MONTHS I TOOK MY CAR IN TO HAVE THE LEAPING LOOKED AT, THE SHOP SAID THERE WAS NOTHING TO FIX. HOWEVER THIS JUNE I WAS DRIVING NORTH ON HIGHWAY 35 WHEN AN OIL TEMPERATURE GAUGE CAME ON. I STOPPED, HAD IT TOWED, THE SHOP I HAD TO GO TO CHECKED TRANSMISSION FLUID AND FILTER (AFTER I CALLED FIVE TIMES TO TELL THEM TO CHECK THESE THINGS) THEY SAID IT NEEDED REPLACED. I DROVE MY CAR TO THE JEEP DEALER AND IT WAS REPLACED AFTER TWO WEEKS OF NOT HAVING A CAR. MY CAR WAS GIVEN A PRETTY CLEAN BILL OF HEALTH. HOWEVER LAST NIGHT (JUNE 30TH, 2017) I WAS DRIVING HOME 8 MILES AND WHEN ACCELERATING FROM A RED LIGHT IT WAS LIKE I WAS STUCK IN NEUTRAL AND MY RPMS REVVED HIGH BUT I WAS GOING NO WHERE. I PULLED OVER AND LEFT MY CAR IN A SAFE SPOT. MY TRANSMISSION HAS CLEARLY STOPPED WORKING FOR WHATEVER REASON.

Unknown or Other
Filed Jun 28, 2017NY

ROTTING SUB FRAME

Electrical SystemFire
Filed May 2, 2017174 milesIL

FIRE STARTED SPONTANEOUSLY UNDER THE HOOD. UNABLE TO CONTROL OR STOP THE FIRE. MELTED EVERYTHING UNDER THE HOOD AND FIRE DEPARTMENT HAD TO BE CALLED. NO PRIOR WARNING THAT THERE WAS ANY ISSUE ELECTRICAL OR OTHERWISE.

Seat BeltsCrash2 injured
Filed May 1, 2017WA

S61/NHTSA 16V-668 OCCUPANT RESTRAINT CONTROLLER - THERE WAS AN ACCIDENT ABOUT 1 YEAR PRIOR TO THIS RECALL AND THE SAFETY BELTS DIDN'T RESTRAIN PROPERLY, AS BOTH DRIVER AND PASSENGER WERE INJURED AND AFTER 19 MONTHS LATER ARE STILL BEING TREATED FOR INJURIES. THE SEAT BELT LIGHT INDICATOR WOULDN'T GO OFF WHEN NO SEAT BELT WAS ON EVEN AT SPEEDS OF 40+ MILES. THE VEHICLE WAS TAKEN BACK TO DEALERSHIP FOR A FIX AND WAS TOLD THEY COULDN'T FIND SUCH AN ISSUE. IT MALFUNCTIONS PERIODICALLY AND WILL NOT GO OFF AS TO NO SEAT BELT ON WHEN GOING 40+MILES OR LIGHT WILL COME ON BUT DINGING NOISE OR SOMETIMES NOTHING WILL COME ON. THERE HAS EVEN BEEN A FEW TIMES WHEN THE LIGHT COMES ON WHEN BOTH DRIVER AND PASSENGER BELTS ARE ON AND SECURE. CHRYSLER ISSUED A RECALL WITH NO FIX YET, BUT WILL NOT ISSUE RENTAL OR LOANER CARS AS THEIR IS NO SAFETY ISSUE??? .I WANT TO SAY ALL THE ISSUES STARTED ABOUT A YEAR AFTER I BOUGHT THE CAR, FIRST WITH THE VEHICLE LOCKING ME OUT OF THE CAR.THE SECURITY SYSTEM SEIZED AND I COULDN'T START MY CAR OR ANYTHING AND IT HAD TO BE TOWED AT ABOUT 9,000 MILES. THIS CAR WAS BOUGHT BRAND NEW. FILED ANOTHER COMPLAINT ON THE DRIVE TRAIN FOR THIS VEHICLE - I HAVE HAD MANY ISSUES WITH THIS VEHICLE. THE DEALERSHIP DIDN'T SEEM TO CARE AT ALL. THEY WOULD CONTINUE TO TELL ME THE DIDN'T SEE ANYTHING WRONG. I DON'T HAVE THE EXACT DATE WITH ME - IT WAS THE END OF SEPTEMBER BEGINNING OF OCTOBER IN 2015, RIGHT AFTER THE CAR ACCIDENT. I BROUGHT IT BACK AFTER I HAD RECEIVED IT BACK FR

Power Train
Filed May 1, 20177,000 milesWA

POWER TRAIN ISSUE - THE VEHICLE WOULD BE AT A STOP AND IN FIRST GEAR, WHEN TAKING OFF AND MOVING AND SHIFTING INTO SECOND, ONCE IN SECOND OR SOMETIMES EVEN IN FIRST WHEN VEHICLE MOVING THE VEHICLE WOULD COME OUT OF GEAR CAUSING THE WHOLE CAR TO JERK AND FEEL AS THOUGHT YOU HAD JUST BEEN REAR-ENDED. THE OTHER ISSUE IS SOMETIMES THE SHIFTER WOULD BE IN NEUTRAL AND IT WOULD GET STUCK. THIS IS WHEN THE VEHICLE WAS STATIONARY IN PARK OR AT A COMPLETE STOP. YOU COULDN'T MOVE IT AT ALL INTO REVERSE FIRST OR ANYTHING. MULTIPLE TIMES I WOULD HAVE TO LEAVE THE VEHICLE AND COME BACK AND TRY TO PUT IT IN TO GEAR AND PUSH CLUTCH IN ETC... UNTIL IT WOULD COME UNSTUCK. THIS VEHICLE DEALERSHIP 20+ TIMES FOR THE DRIVE TRAIN ALONE& THE STICK SHIFT HAS BEEN REPLACED-TRANSMISSION WORKED ON& THEY CAN'T EXPLAIN THE SHIFTER GETTING STUCK IN THE NEUTRAL AREA. IT IS NOT REALLY IN NEUTRAL EITHER.MY CAR WAS STARRED WITH SOMETHING THE LAST TIME I BROUGHT IT IN BY THE MECHANIC BECAUSE OF ALL THE ISSUES.I WANT TO SAY ALL THE ISSUES STARTED ABOUT A YEAR AFTER I BOUGHT THE CAR, FIRST WITH THE VEHICLE LOCKING ME OUT OF THE CAR.THE SECURITY SYSTEM SEIZED AND I COULDN'T START MY CAR OR ANYTHING AND IT HAD TO BE TOWED AT ABOUT 9,000 MILES. THIS CAR WAS BOUGHT BRAND NEW. THE WARRANTY IS UP ON THE DRIVE TRAIN AND ALL THE DEALERSHIP DOES IS TELL ME EVERYTHING READS FIND AND WE FOUND NO ISSUES. THEY DIDN'T EVEN FIX THE STICK SHIFT GOING OUT OF GEAR UNTIL I BROUGHT IN MULTIPLE TIMES AND THEY FINALLY HAD THE SERVICE

Air Bags
Filed Apr 21, 201749,611 milesNC

RECALL FOR OCCUPANT RESTRAINT CONTROLLER FAILURE WAS ANNOUNCED BY CHRYSLER OVER 2 YEARS AGO AND I RECEIVED A NOTICE IN THE MAIL OVER A YEAR AGO THAT MY 2011 JEEP COMPASS WAS INCLUDED IN THIS RECALL. THIS MEANS THAT MY SEAT BELT AND FRONT AIRBAGS MAY NOT DEPLOY IN THE CASE OF AN ACCIDENT, LEAVING ME AND MY FAMILY SUBJECT AT AN INCREASE FOR SEVERE INJURY OR FATALITY. I HAVE INQUIRED ABOUT A REPAIR AND WAS TOLD BY MY LOCAL DEALER, CAPITAL CHRYSLER, JEEP, DODGE THAT THE FIX HAD NOT BEEN RELEASED YET BUT THEY HAD SCHEDULED IT FOR A FIX OF THIS PROBLEM (4/4/17) WHILE IT WAS IN FOR ANOTHER ISSUE. THEY THEN TOLD ME THAT THE FIX HAD NOT BEEN RELEASED BY MOPAR, NOT THAT THE PARTS WERE NOT AVAILABLE. IT REQUIRES REPLACEMENT OF THE OCCUPANT RESTRAINT CONTROLLER (ORC). IS THIS A PART THAT IS NOT AVAILABLE OR IS IT A COST FACTOR FOR CHRYSLER AT MY EXPENSE? THEN, I RECEIVED ON 4/15/17 A CARD IN THE MAIL MARKED "URGENT" FROM MOPAR (COPY ATTACHED). IT INDICATED THAT I HAD NOT GOTTEN MY CAR RECALL REPAIRED AND TO CONTACT MY DEALER IMMEDIATELY TO GET MY ORC REPLACED. I CONTACTED CAPITAL AND WAS INFORMED THAT THE PART HAD NOT BEEN RELEASED YET AND THAT THE CARD HAD BEEN MAILED TO ME FROM MOPAR. I THEN CALLED MOPAR ON 4/20/17 AND WAS TOLD THERE WAS NOT A FIX YET AND THAT THEY WOULD CONTACT ME WHEN THERE WAS. THIS DOES NOT MAKE SENSE. WHY DID I RECEIVE THE CARD IN THE MAIL AND WHY IS THERE SUCH A MIX UP. NOT THAT I AM PLANNING TO BE IN AN ACCIDENT BUT THIS LACK OF SAFETY RESTRAINTS REALLY FRIGHTEN

Air Bags
Filed Apr 5, 201749,215 milesNC

ELECTRONIC THROTTLE CONTROL LIGHT KEEPS COMING ON. CAR LOOSES POWER AND CUTS OFF WHILE I AM DRIVING. CAR ONLY HAS 49,415 MILES ON IT. TOOK TO DEALER, CAPITAL CHRYSLER, JEEP, DODGE, AND THEY HAVE HAD IT FOR 2 DAYS. STATED CANNOT TRACE DOWN THE PROBLEM SO THEY WANT TO REPLACE THROTTLE BODY TO THE TUNE OF $700.00. IN RESEARCHING I HAVE FOUND THAT MANY JEEP OWNERS HAVE HAD THIS PROBLEM AND EVEN WITH THE THROTTLE BODY REPLACED THE PROBLEM KEEPS HAPPENING AND MANY THOUSANDS OF DOLLARS HAVE BEEN POURED INTO TRYING TO FIX THIS ISSUE BUT IT KEEPS HAPPENING. IT IS VERY DANGEROUS TO BE IN TRAFFIC AND ALL OF A SUDDEN YOUR CAR EITHER CUTS OFF OR REDUCES SPEED TO ABOUT 25 MPH. IT IS LIKE THE GAS PEDAL AND THE MOTOR OR NOT COMMUNICATING. THIS APPEARS TO BE A DANGEROUS DEFECT IN JEEPS WITH THE NUMBER OF COMPLAINTS THAT HAVE BEEN MADE. AND IF THAT WAS NOT BAD ENOUGH, THERE IS A RECALL ON THE AIRBAGS AND SEAT BELT MECHANISM (THEY WON'T DEPLOY IN AN ACCIDENT) AND THE RELEASE OF THE FIX IS BEING HELD UP UNTIL LATER THIS YEAR (AS LATE AS SEPTEMBER ACCORDING TO A TECHNICIAN AT THE DEALERSHIP). BOTH ISSUES NEED TO BE ADDRESSED BECAUSE BOTH COULD CAUSE FATALITIES AND THE ETC ISSUE IS COSTING CONSUMERS THOUSANDS OF DOLLARS.

Air Bags
Filed Mar 9, 2017TX

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 15, 2017IN

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) WAS RECEIVED IN OCTOBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 19, 201737,000 milesIN

REGISTERED WITH DEALER REGARDING RECALL #16V-668 ON OR ABOUT 12-09-16. I UNDERSTAND THAT NO REMEDY IS AVAILABLE AS OF YET. WHY NOT, IF THIS IS A SAFETY RECALL? I AM USING THIS FORMAT TO REGISTER A COMPLAINT REGARDING THE TIMELY FULL REMEDY OF A SAFETY RECALL REGARDING MY VEHICLE. I WOULD LIKE TO BE MADE WHOLE IN THIS MATTER. I FURTHER WOULD APPRECIATE ANY REPLY FROM NHTSA IN THIS ISSUE. REPLY TO [XXX], THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Dec 21, 2016OH

HORN DOSE NOT WORK, BUT BELIEVE IT GOES DEEPER THAN JUST HORN ISSUE. I HAVE SEEN A TREND WITH THESE VEHICLES THRU NUMEROUS SOURCES SUCH AS INTERNET FORUMS ECT. BEING THAT THE HORN CAN BE CONSIDERED A SAFETY FEATURE.I THINK THE ROOT OF THE PROBLEM IS A COMPUTER, ELECTRICAL OR A FUSE BOX ISSUE. TOOK VEHICLE TO JEEP DEALER YESTERDAY TO GET FIXED, CALLED LATER THAT DAY TO PICK UP VEHICLE SAID IT WAS FIXED, GOT HOME HORN DID NOT WORK.

Power Train
Filed Dec 15, 2016130,000 milesMI

ON THE REPORTED DATE MY 2011 JEEP COMPASS 2.4L 4X4 WAS REMOTE STARTED AND RAN FOR APPROXIMATELY 15-20 MINUTES BEFORE GETTING IN AND DRIVING OFF. THE ENGINE HAD WARMED UP ABOUT HALF WAY TO OPERATING TEMPERATURE. THE TEMPERATURE WAS 13 DEGREES FAHRENHEIT OUTSIDE. ONCE I LEFT AND PULLED OUT ONTO THE STREET THE TRANSMISSION THREW OUT 3 SMALL AND QUICK JERKS. THIS HAPPENED 3 MORE TIMES BEFORE GETTING ONTO THE INTERSTATE. THIS IS A BRAND NEW CVT LESS THAN A YEAR OLD. THE LAST CVT DID THE SAME SHUDDER IN THE COLD BEFORE IT BLEW OUT A MONTH LATER WITH 115,000 MILES ON IT (BARELY OUT OF WARRANTY). THE JEEP CVT SEEMS TO BE UNDER BUILT FOR COLD TEMPERATURES BECAUSE THE NEW TRANSMISSION ONLY HAS ABOUT 15,000 MILES ON IT AND IS DOING THE EXACT SAME THING. NOTE: I WAS BABYING THE THROTTLE TO GET UP TO OPERATING TEMPS WHEN THIS OCCURRED. *TR

Air Bags
Filed Dec 15, 2016NC

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 15, 2016NC

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags › Frontal › Driver Clockspring/Spiral Cassette
Filed Nov 16, 201698,000 milesFL

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE HORN, WHICH WAS LOCATED IN THE SAME AREA AS THE AIR BAG, FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 20, 2016IL

2011 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO TIRE PRESSURE MONITORING SYSTEM RECORDS LOW PRESSURE INCORRECTLY. *SMD

Power Train
Filed Apr 20, 201641,000 milesFL

TODAY, 4/20/2016, I HEARD WHAT SOUNDED LIKE METAL DRAGGING THE GROUND IN MY 2011 JEEP COMPASS. AFTER PARKING, I INSPECTED UNDER THE CAR TO FIND A METAL PIPE HANGING DOWN TO THE GROUND NEAR THE FRONT LEFT TIRE. I EASILY PULLED THE PIPE OUT, AND DISCOVERED IT IS THE CVT TRANSMISSION FILL TUBE. IT APPEARS THE TUBE ROTTED OFF FROM WHEREVER IT BELONGS. I HAVE FOUND MULTIPLE REPORTS OF THE SAME THING HAPPENING TO OTHER JEEP MODELS AS WELL, PARTICULARLY THE PATRIOT. WHILE I HAVE YET TO DETERMINE ANY DETRIMENTAL PERFORMANCE EFFECTS (IT JUST HAPPENED TODAY, AND I HAVE YET TO DRIVE IT AGAIN), THE TUBE COULD HAVE EASILY DISLODGED WHILE DRIVING AND STRUCK A CAR BEHIND ME, ENDANGERING THE LIVES OF OTHERS. MY JEEP ONLY HAS AROUND 40,000 MILES, AND HAS BEEN KEPT UP TO DATE ON ALL MAINTENANCE REQUIREMENTS. IF I HADN'T FOUND OTHER JEEP OWNERS WITH THE SAME PROBLEM, I WOULD HAVE CONCLUDED IT WAS CAUSED BY A MECHANIC DURING A RECENT OIL CHANGE. HOWEVER, BECAUSE I HAVE FOUND DOZENS OF OTHER COMPLAINTS (AND ALSO ASSUMING THERE ARE OTHERS WHO NEVER EVEN NOTICED THAT THE TUBE HAD ROTTED OFF), I FEEL THAT THE NHTSA SHOULD BE AWARE OF THE ISSUE, AND TAKE APPROPRIATE ACTION. THANK YOU. *TR

Steering
Filed Feb 10, 2016GA

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE PARKING, THE INSTRUMENT PANEL LIGHTS TURNED OFF AND THE HORN MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING WHEEL COMPASS MODULAR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Jan 26, 201643,000 milesDC

TIPM WENT BAD AND HAD TO REPLACE

Structure › Body
Filed Jan 22, 201684,000 milesPA

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE THE VEHICLE WAS BEING STATE INSPECTED, THE CONTACT WAS INFORMED THAT THERE WAS EXCESSIVE CORROSION TO THE REAR SUBFRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE ENTIRE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Power Train
Filed Dec 2, 201550,000 milesCT

THE TRANSMISSION OVERHEAT LIGHT COMES ON OFTEN AND CAUSES THE CAR TO LOSE POWER AND OR STALL. THIS HAPPENS ON ANY TYPE OF DRIVING SCENARIO HIGHWAY, RESIDENTIAL OR STATIONARY. I WILL TAKE MY FOOT OFF THE GAS AND THE LIGHT WILL GO OFF. THE WINDSHIELD WIPERS WILL COME ON MY THEMSELVES AND I WILL HAVE TO PHYSICALLY TURN THEM ON AND OFF FOR THEM TO STOP. MORE RECENTLY MY OIL CHANGE INDICATOR CAME ON WHEN I HAVE AT LEAST 1000 MORE MILES BEFORE MY CAR IS DUE FOR AN OIL CHANGE

Vehicle Speed Control
Filed Nov 13, 20151 milesOK

WHEN I DRIVE THE CAR DOWN THE ROAD THE EIC EMBLEM COMES ON AND THAN I START LOOSING SPEED FROM THE ACCELERATOR. IT STARTS SLOWING DOWN AND THAN IT WON'T GO AFTER THAT. HAVE TO PULL OVER OFF THE ROAD AND TURN CAR OFF.

Electrical System
Filed Nov 2, 201560,000 milesOK

THE HORN SOUNDS MUFFLED AND MUTED.

Engine
Filed Sep 14, 201555,000 milesCO

MARKED BY AN AUDIBLE WHINE AND THE ILLUMINATION OF THE TRANSMISSION OVERHEAT LIGHT, THE CVT ON THE 2.4L 4-CYLINDER ENGINE IN THE 2011 JEEP COMPASS EXPERIENCES SIGNIFICANT AND DRAMATIC POWER LOSS. THIS IS ESPECIALLY PREVALENT AT SUSTAINED HIGHWAY SPEEDS CREATING A POTENTIALLY UNSAFE SITUATION. IF THE TRANSMISSION OVERHEATS TOO MUCH, THE VEHICLE WILL NOT MOVE UNTIL THE TRANSMISSION COOLS DOWN. THIS ISSUE FIRST HAPPENED ON MY 2011 JEEP COMPASS IN JULY 2014 AND WAS TEMPORARILY RECTIFIED BY JEEP. THEIR SOLUTION WAS TO REPLACE THE CVT TRANSMISSION FLUID. HOWEVER, THIS PROBLEM HAS RETURNED THIS SUMMER UNDER HIGHWAY USE, ESPECIALLY ON HOT DAYS. ON SATURDAY, SEPTEMBER 12, MY FAMILY AND I EXPERIENCED NOT ONLY THE WHINE FROM THE CVT, BUT SIGNIFICANT POWER LOSS ON THE HIGHWAY. FORTUNATELY, HAVING EXPERIENCED THIS PREVIOUSLY, I WAS ABLE TO PULL THE VEHICLE TO THE SHOULDER ALLOWING THE TRANSMISSION TO COOL DOWN WITHOUT INCIDENT. CHRYSLER REFUSES TO ACKNOWLEDGE THE PROBLEM DESPITE A PLETHORA OF EVIDENCE THAT THIS CVT TRANSMISSION IS DEFECTIVE. HERE IS A LINK TO A VIDEO/CASE THAT IS NEARLY IDENTICAL TO WHAT I HAVE EXPERIENCED: HTTPS://WWW.YOUTUBE.COM/WATCH?V=VNKEZT0MR-4

Power Train
Filed Sep 10, 201560,000 milesUT

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHILE DRIVING UP A HILL AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED, BUT THE REMEDY FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Power Train
Filed Sep 6, 201578,800 milesNH

TRAVELING ON THE HIGHWAY AT A CONSTANT SPEED 65-70 MPH THE POWER TRAIN WAS MAKING A WHINING NOISE. AFTER 30 TO 60 MINUTES OF HIGHWAY TRAVEL IN 80 DEGREE WEATHER THE TRANSMISSION WARNING / OVERHEAT LIGHT CAME ON AND THE VEHICLE BEGAN TO SLOW DOWN. I PULLED OVER TO THE SIDE OF THE ROAD AND PUT THE TRANSMISSION INTO NEUTRAL AND LET THE ENGINE IDLE FOR ABOUT 15 - 20 MINUTES. THE TRANSMISSION WARNING LIGHT WENT OUT. AFTER 5 MINUTES I CONTINUED ON MY TRIP AT 60 MPH AND THE LIGHT DID NOT RETURN. THE VEHICLE DID EXHIBIT A SLIGHT ROUGH FEELING IN THE POWER TRAIN AND WAS NOT THE NORMAL SMOOTH ENGINE & SHIFTING.

Structure › BodyCrash
Filed Sep 4, 201598,000 milesAR

I STARTED UP MY VEHICLE AND THE ETC LIGHT CAME ON, LET ME REMIND YOU THAT IT'S BEEN GOING ON AND OFF EVERY DAY, WELL, I PUT THE CAR IN DRIVE AND AS SOON AS I LET OFF THE BRAKE, MY CAR ACCELERATED TO 4 RPM'S AND I HIT THE BACK END OF A FAMILY FRIEND WHO WAS PARKED IN THE DRIVE WAY. I HAD THE BODY/MECHANIC SHOP TAKE A LOOK AT IT WHILE REPAIRING THE BODY, AND THEY HAD NO FOR SURE ANSWER. I HAVE HAD 5 DIFFERENT MECHANICS LOOK AT IT AND HAD MY CODES RAN MORE THAN ONCE. IT'S RIDICULOUS. THE ETC LIGHT IS ON CONSTANTLY. IT'S ALL A MATTER WHICH DAY ITS GOING TO ACCELERATE ON ITS OWN AND WHICH DAY ITS GOING TO LOSE POWER. THIS IS RIDICULOUS. I HAVE CALLED CHRYSLER MULTIPLY TIMES. MY ARGUMENT IS THE FACT THAT IT ISN'T SOMETHING THAT I HAVE DONE TO THE CAR. WHAT IF SOMETHING WAS TO HAPPEN AND IT CAME ON WHEN I WAS AT A TRAFFIC LIGHT, SOMEBODY IS WALKING ACROSS THE ROAD AND MY CAR ACCELERATES. THAT FAMILY IS GOING TO SUE ME AND MY INSURANCE AND MY INSURANCE IS GOING TO SUE CHRYSLER. IT'S SO PATHETIC, IT COSTS ALMOST $100 JUST FOR THEM TO TELL ME WHAT'S WRONG. THEN, LORD KNOWS HOW MUCH IT WILL TAKE TO ACTUALLY FIX THE PROBLEM. WE HAVE ALREADY SPENT ALMOST $500 TRYING TO FIX THE PROBLEM OURSELVES AND THAT OBVIOUSLY ISN'T WORKING. I HOPE THAT THEY'RE ARE OTHERS WHO ARE EXPERIENCING THIS PROBLEM SO WE CAN GET IT FIXED WHICH IT WHAT SHOULD'VE BEEN DONE A LONG TIME AGO. THERE ARE PLENTY OF COMPLAINTS ONLINE AND NONE OF WHICH HAVE FOUND A FIX TO THE PROBLEM. MY CAR NOW HAS 114,000 MILES ON IT AN

Unknown or Other
Filed Aug 22, 201520,000 milesNM

TRANSMISSION OIL LIGHTS ALWAYS COME ON WHEN CAR DRIVES OVER 70 MPH AT LEAST 2 HRS IN HOT WEATHER. THEN CAR SLOW DOWN AND I HAVE TO PULL OVER TO LET IT COOL OFF. IT WILL DO IT 3-4 TIMES DURING A LONG TRIP. IT DOES EVERY SUMMER AND THE JEEP DEALER NEVER FOUND THE PROBLEM.

Suspension
Filed Jul 25, 201565,000 milesWA

CLUNKING NOISE IN FRONT END . TOOK IT TO THE DEALER. LOWER CONTROL ARMS AND BALL JOINTS NEEDED TO BE REPLACED, REAR SHOCKS WERE LEAKING REAR SWAY BAR NEED TO BE REPLACED. WAS NEVER OF ROAD! NEEDS A NEW FRONT END AT 65000 MILES?

Electrical System
Filed Jun 29, 2015TX

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE MAKING A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED THREE TIMES. THE CONTACT HAD TO RESTART THE VEHICLE EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 11/06/15*LJ UPDATED 11/01/2017*CN

Seats › Front Assembly › Head Restraint1 injured
Filed Jun 15, 201574,519 milesPR

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT STATED THAT THE DRIVER SIDE HEAD REST SEPARATED. THE HEAD REST STRUCK THE CONTACT'S NECK AND HEAD, CAUSING THE CONTACT TO SUFFER A DISLOCATED NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD REST PLASTIC BASE SEPARATED DUE TO DEFECTIVE PLASTIC. THE HEAD REST WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 74,519.

Electrical System
Filed May 15, 2015115,000 milesCO

ENGINE WILL STUMBLE AND STALL WHEN DRIVING AND HEADLIGHTS ARE ILLUMINATED, WINDOWS ARE ROLLED DOWN OR ANY ELECTRICAL DRAIN OCCURS. THIS IS AN INDICATION OF TIPM FAILURE.

Electrical System
Filed Apr 29, 201549,529 milesCT

WIPERS STARTED MALFUNCTIONING,SEEMED TO GET BETTER, REACHED DESTINATION SHUT VEHICLE OFF. THREE HOURS LATER WOULD NOT START, TOWED TO REPAIR FACILITY, THEN TOWED TO DEALERSHIP. DEALERSHIP DETERMINED IT WAS THE TIPM, THEY SAID IT WAS A FIRST FOR A COMPASS.UPON DOING SOME RESEARCH THIS SEEMS TO BE A FREQUENT OCCURRENCE WITH QUITE A NUMBER OF CHRYSLER VEHICLES. *TR

Power Train
Filed Apr 11, 201597,000 milesCA

VEHICLE DASH RED LIGHTNING AND STABILITY CONTROL LIGHTS TURNED ON WITH WARNING CHIME UPON BRAKING AT THE TRAFFIC LIGHT ON THE FREEWAY OFF RAMP WHILE EXITING INTERSTATE 10. THIS WAS ACCOMPANIED WITH ROUGH ENGINE IDLE AND LACK OF POWER FOR ACCELERATING. TURNING THE ENGINE OFF FOR A MINUTE AND RESTARTING SEEMS TO CLEAR THESE WARNING LIGHTS AND VEHICLE OPERATES NORMALLY. VEHICLE WAS TOWED TO NEAREST CHRYSLER SERVICE CENTER WITH DIAGNOSTICS COMPLETED AND THE MASS FLOW SENSOR REPLACED. ISSUE OCCURRED AGAIN THE FOLLOWING WEEK. I DROVE THE VEHICLE TO THE SAME CHRYSLER SERVICE CENTER WITHOUT SHUTTING OFF THE ENGINE SO THAT THE SERVICE TECHNICIAN COULD READ THE ERROR CODES AND OBSERVE/DOCUMENT THE WARNING LIGHTS LIT IN THE DASH. A THIRD VISIT TO THE SAME SERVICE CENTER RESULTED IN THE REPLACEMENT OF THE POWERTRAIN CONTROL MODULE WHICH WAS COVERED UNDER EXTENDED WARRANTY. ISSUE OCCURRED AGAIN WITHIN TWO WEEKS AFTER THE MOST RECENT SERVICE VISIT. I HAD MENTIONED TO THE SERVICE ADVISOR THAT I HAD ONE INCIDENT PRIOR TO THE INITIAL EVENT FOR THIS ISSUE OF BRAKING HARD WHICH MOST LIKELY ENGAGED THE ABS-ANTI-LOCK BRAKING SYSTEM. THE SERVICE ADVISOR DID NOT SEEM TO BELIEVE THERE MIGHT BE A CONNECTION BETWEEN THIS INCIDENT AND THIS ISSUE. THIS ISSUE OCCURS SEVERAL TIMES EACH WEEK AND ONLY UPON STOPPING AFTER EXITING THE FREEWAY. VEHICLE OPERATES NORMALLY DURING STREET DRIVING WITH NO PROBLEMS. WHEN THIS ISSUE DOES OCCUR, PULLING INTO A NEARBY GAS STATION AND SHUTTING OFF THE ENGINE SEEMS TO RES

Air Bags
Filed Apr 9, 2015VA

JEEP DEALERSHIP IN VIRGINIA BEACH, TRIED TO INSTALL RECALL SOFTWARE, HOWEVER WOULD NOT FIX PROBLEM. THE DEALERSHIP SAID IT WAS MY PROBLEM AND NEEDED TO PAY FOR A NEW OCR MODULE (400.00) SINCE MY JEEP WILL NOT LET THE INSTALL OF THE RECALLED SOFTWARE BE INSTALLED. I'VE CALL CHRYSLER, THEY'VE ASSIGNED ME A CASE NUMBER. I'VE CALLED BACK DAILY AND I KEEP GETTING THE RUN AROUND. THEY INSIST A SUPERVISOR WILL BE CALLING ME. NOTHING AFTER A WEEK AND A HALF. THIS IS A SAFETY ISSUE AND I CAN'T GET ANY HELP FROM CHRYSLER/JEEP. *TR

Power Train
Filed Apr 2, 201510,000 milesFL

IN JUNE OF 2012 I WAS PULLING OUT OF A PARKING LOT AND AS I MERGED ON TO THE MAIN ROAD I HEARD A SCRAPING NOISE, I PULLED OVER AND LOOKED UNDERNEATH AND SAW A METAL TUBE HANGING FROM THE BOTTOM OF THE ENGINE, I TOOK IT OUT AND NOTICED IT WAS THE TRANSMISSION FILLER TUBE, IT HAD SNAPPED OFF. I TOOK IT TO THE DEALER AND THEY REPLACED IT. THE OTHER DAY[APRIL 2015] I WAS CHANGING MY AIR FILTER AND NOTICED THAT THE FILLER TUBE WAS GONE AGAIN WENT TO THE DEALER AND THEY TOLD ME THAT IT WASN'T COVERED UNDER MANUFACTURER WARRANTY. IT IS A FLAW IN THE DESIGN OF THE VEHICLE I UNDERSTAND A SENSOR GOING BAD BUT SOMETHING THAT IS NOT SUPPOSED TO BREAK OFF SHOULD BE COVERED. *TR

Engine and Engine Cooling
Filed Mar 3, 201559,000 milesIA

TL*THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE IDLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, THERE WAS A CHIME THAT SOUNDED AND THE VEHICLE STALLED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 04/06/15*LJ ACCORDING TO THE INVOICE, THE CRANK SHAFT POSITION SENSOR NEEDED TO BE REPLACED . UPDATED 07/02/15*JB

Exterior Lighting
Filed Dec 4, 201452,000 milesDC

WHEN CHANGING BURNED DAYTIME RUNNING BULB I NOTICED THAT THE SOCKET WAS VERY HOT AND BURNED BROWN. AT THE SAME TIME I NOTICED THAT THE FRAME REFLECTOR HAD LOST ITS REFLECTING SURFACE. I CONTROLLED THE OTHER SIDE AND THE SAME HAD HAPPENED TO THE OTHER SIDE FRAME AND SOCKET AND WAS BURNING HOT. I WAS UPSET IF THERE WAS A DANGER OF FIRE. PLEASE NOTE THAT I CANNOT BUT MY ADDRESS THERE BELOW, BECAUSE THE SYSTEM DOES NOT ACCEPT EUROPEAN ADDRESSES AND CANNOT DELETE THE "ALABAMA". HOWEVER I WANT TO REPORT THIS INCIDENT BECAUSE THE CAR IS US MADE.

Air BagsCrash
Filed Nov 18, 201448,000 milesMI

WAS TRAVELING APPROX. 25 MPH AND WAS UNABLE TO STOP DUE TO SLIPPERY ROAD CONDITIONS AND HIT CAR IN FRONT. AIR BAGS DID NOT DEPLOY. *TR

Power Train
Filed Sep 16, 20147,000 milesAZ

OUTSIDE TEMPERATURE 102, DRIVING POSTED SPEED LIMIT OF 75 MPH. AFTER 1 1/2 HOURS WARNING LIGHT CAME ON SAYING TRANSMISSION FLUID OVERHEATED, THE SPEED AUTOMATICALLY DROPPED TO 55 MPH. I PULLED TO THE SIDE OF THE INTERSTATE AND ENGINE STALLED. AFTER 30 MINUTES ENGINE STARTED. TOOK TO JEEP DEALERSHIP AND THEY SAID COMMON PROBLEM AND THEY COULD REPAIR IT FOR $1,000. I SAID THE VEHICLE IS UNDER WARRANTY. THEY SAID NOT COVERED UNDER WARRANTY. THEY ADVISED I DRIVE IN THE MIDDLE OF THE NIGHT AND MAKE FREQUENT STOPS TO AVOID THE PROBLEM. THIS HAS HAPPENED 5 TIMES. I HAVE FOUND MULTIPLE COMPLAINTS OF THE SAME NATURE ONLINE. I DO NOT UNDERSTAND WHY THIS HAS NOT BEEN A RECALL. IT IS A SEVERE SAFETY PROBLEM. I AM NOT YOUNG, FEMALE AND A WIDOW, I DO NOT FEEL SAFE DRIVING THIS CAR IN THE MIDDLE OF THE NIGHT. I CARE FOR MY ELDERLY PARENTS AND DRIVE 500 MILES IN ARIZONA EVERY OTHER WEEK TO BE AT THEIR HOME. MY SAFETY IS AT RISK. PLEASE CONSIDER OPENING AN INVESTIGATION RELATING TO THIS PROBLEM. *TR

Engine
Filed Sep 14, 201434,037 milesCA

IT STARTS WITH THE STEERING WHEEL IS LOOSE AND AT FIRST WE HAD NO IDEA WHAT WAS GOING ON. THIS ISSUE I HAVE WITH MY JEEP COMPASS 4X2 YEAR 2011, IS THE SAME EXACT RECALL ON THE JEEP WRANGLER STATED BELOW: I CALLED CHRYSLER GROUP LLC, 800-247-9753 TODAY SEPT. 14 2014. I SPOKE WITH THE RECALL DEPT. THEY SAID THE COMPASS, AT THIS TIME DOES NOT HAVE THIS RECALL. ONLY THE WRANGLER BELOW, WHICH HAS THE SAME EXACT ISSUE AS I DO. SO, I HAVE TO TOW TRUCK MY JEEP TOMORROW MORNING, TO MY LOCAL JEEP DEALERSHIP, SERVICE DEPT AND PAY OUT OF POCKET. CHRYSLER RECALL DEPT SAID KEEP MY RECEIPTS IF MORE PPL COMPLAIN THEN THERE MAY BE A RECALL JUST LIKE THE WRANGLER HAS BELOW. THIS IS EXACTLY WHAT HAPPENED TO ME>>>>> BUT THIS IS WRANGLER, NOT MY JEEP COMPASS. PER THE WRANGLER RECALL SOLUTION: (WRANGLERS WITH 3.6-LITER V-6 ENGINES, CHRYSLER SAYS A POWER STEERING FLUID LINE CAN WEAR A HOLE IN THE TRANSMISSION OIL COOLER LINE. THE SUVS CAN LEAK FLUID, DAMAGING AUTOMATIC TRANSMISSIONS. DEALERS WILL INSPECT THE LINES FOR FREE AND REPLACE THEM OR INSTALL A PROTECTIVE SLEEVE. THE RECALL BEGINS IN JULY 2013.) IT'S ALSO RECALLING 221,000 JEEP WRANGLERS WORLDWIDE FROM 2012 AND 2013 TO FIX TRANSMISSION FLUID LEAKS, ACCORDING TO DOCUMENTS POSTED THURSDAY ON THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE. I AM FRUSTRATED BECAUSE MY 3 YEAR WARRANTY JUST ENDED LAST MONTH AUG. 2014. I RESEARCHED ON THE INTERNET AND READ A LOT OF OTHER PEOPLE ENCOUNTERING THE SAME ISSUE. *TR

Engine
Filed Sep 14, 201434,037 milesCA

PLS USE THIS COMPLAINT JEEP COMPASS 4X2 YEAR 2011, TODAY, SUNDAY, SEPT. 14, 2014, I HEARD A NOISE BOTTOM OF MY JEEP AND FOUND A LONG METAL PIECE MANUFACTURE STICKER CVT TRANSMISSION USE ONLY CHRYSLER. IT WAS A METAL PIPE TRANSMISSION OIL FILLER TUBE, HANGING ON THE BOTTOM OF MY CAR, DRAGGING ON THE GROUND, WHILE I WAS DRIVING. I TOOK PICTURES IT HAS A HOLE IN THE METAL TUBE. IT STARTED WITH THE STEERING WHEEL BECOMING VERY LOOSE AND REQUIRING TO TURN MORE THAN USUAL TO THE RIGHT OR LEFT, WHICH MAY BE CAUSED FROM A DIFFERENT RECALL (COMPONENTS: STEERING: COLUMN, NHTSA CAMPAIGN : 11V-315), I WAS NEVER INFORMED ABOUT THIS STEERING WHEEL RECALL. WHEN I SAFELY RETURNED HOME, ON INTERNET NOTICED DIFFERENT CHRYSLER FORUMS, PPL SAME ISSUE JEEP COMPASS. I NOTICE A RECALL WRANGLERS WITH 3.6-LITER V-6 ENGINES), HAVING THE SAME EXACT ISSUE AS I EXPERIENCED WITH MY JEEP COMPASS. SO, I CALLED CHRYSLER GROUP LLC RECALL DEPT. 800-247-9753 TODAY SEPT. 14 2014. NO RECALL FOR COMPASS. RECALL FOR WRANGLERS WITH 3.6-LITER V-6 ENGINES. FRUSTRATED MY 3 YEAR WARRANTY ENDED LAST MONTH AUG. 2014. TOMORROW, MORNING, TOW TRUCK JEEP, TO LOCAL JEEP DEALERSHIP AND PAY OUT OF POCKET. CHRYSLER RECALL DEPT. SAID KEEP RECEIPTS IF MORE PEOPLE COMPLAIN THEN THERE MAY BE A RECALL JUST LIKE THE WRANGLER. THE RECALL ISSUE IS EXACTLY WHAT HAPPENED TO ME.(PER THE WRANGLER RECALL SOLUTION: (WRANGLERS WITH 3.6-LITER V-6 ENGINES, CHRYSLER SAYS A POWER STEERING FLUID LINE CAN WEAR A HOLE IN THE TRANSMISSION OIL COOLER LI

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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