Page 13 of 27 · complaints 601–650 of 1,338

2017 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Engine
Filed Feb 6, 202155,000 milesKY

THE TRANSMISSION FEELS LIKE IT'S JUMPING AT LOW SPEEDS.

Power Train
Filed Feb 4, 202153,000 milesNC

VEHICLE HAD DISPLAYED "SERVICE SHIFTER" NOTICE ON DASH TWICE AND IT SEEMS LIKE THERE IS NO FIX. WORRIED THAT GEAR SHIFT MIGHT MALFUNCTION WHILE IN THE ROAD. ALSO, TRANSMISSION JERKS WHEN TAKING FOOT OFF OF ACCELERATOR. I HAVE TAKEN THE CAR IN TO 3 DEALERSHIP AND THEY HAVE SAID NOTHING IS WRONG, HOWEVER THE PROBLEM PERSISTS.

Electrical System
Filed Feb 2, 202129,000 milesTX

A "SERVICE SHIFTER" MESSAGE APPEARS ON THE DASHBOARD RANDOMLY WHEN I'M DRIVING ON THE STREET AND THE HIGHWAY AND ALL OF THE LIGHTS TURN ON ON THE SHIFTER. I TURN OFF THE ENGINE AND TURN IT BACK ON AND IT GOES AWAY BUT IT COMES BACK ON LATER AGAIN.

Power Train
Filed Feb 1, 202165,000 milesUT

I WAS DRIVING ON THE FREEWAY WHEN ALL OF THE SUDDEN I HAD MY "SERVICE MY 4 WHEEL DRIVE LIGHT" CAME ON. I TOOK IT TO THE DEALERSHIP AND THEY ARE SAYING THAT I WILL NEED TO REPLACE PTU (POWER TRANSFER UNIT). I HAVE ALREADY HAD TO REPLACE THE IGNITION ENGINE COIL IN THIS CAR AND I FEEL LIKE THERE ARE MORE ELECTRICAL PROBLEMS THEN I AM AWARE OF. SOMETIMES MY CAR WILL ALSO TELL ME I HAVE A FLAT TIRE AND THEN A MINUTE LATER THE SENSOR WILL SHOW THAT THE TIRE IS OKAY.

Electrical System
Filed Feb 1, 202153,008 milesIL

SERVICE SHIFTER, HAD IT REPLACED WHILE STILL UNDER WARRANTY TWICE. IT IS HAPPENING AGAIN AND HAS SEVERAL TIMES AND NO LONGER UNDER WARRANTY. WHAT HAS TO HAPPEN BEFORE THEY RECALL THIS PART. IT IS CLEARLY AN ISSUE WITH SO MANY PEOPLE COMPLAINING ABOUT THIS.

Electrical System
Filed Jan 29, 202123,000 milesWA

ALL LIGHTS ON THE SHIFTER BEZEL LIGHT UP & SERVICE SHIFTER INDICATOR LIGHT ON SCREEN APPEARS. THIS HAPPENS PERIODICALLY & SO FAR HAS RESET WHEN VEHICLE SHUT OFF& RESTARTED. DEALER SAYS PARTS ARE ON BACK ORDER & I NEED TO PAY $200 DEDUCTIBLE BECAUSE ORIGINAL WARRANTY EXPIRED EVEN THOUGH THE VEHICLE ONLY HAS 23,000 MILES. THIS HAS BEEN A PROBLEM ON THESE VEHICLES SINCE 2014. SHOULD BE ON RECALL & FIXED. MANY OWNERS REPORT CONDITION OFTEN REAPPEARS. VEHICLE COULD LOCK UP TRANSMISSION OR BRAKE NOT SET PROPERLY. DEFINITELY A SAFETY ISSUE.

Power Train
Filed Jan 28, 2021VA

THE CAR STALLS OUT IN THE MIDDLE OF DRIVING NO MATTER WHAT SPEED AT AND SAYS ' SHIFT TO PARK' AND THEN DIES. THIS IS EXTREMELY DANGEROUS WHEN GOING AT HIGHER SPEEDS. IT ALSO WILL DO THE SAME THING IF THE CAR IS LOW ON OIL BECAUSE THE ENGINE BURNS OIL..THIS IS A DESIGN OF THE CAR BUT DOES NOT NOTIFY THE DRIVER OF THE OIL BEING LOW. IT'S MANUAL SAY THE CAR SHOULD CHANGE OIL EVERY 5000 MILES BUT THE TECHNICIANS FOR THIS BRAND SAY YOU SHOULD DO IT MORE OFTEN. AGAIN NO WARNING JUST DIES. I HAVE REPORTED THIS BOTH TWO THE DEALER WORKING ON MY CAR AND JEEP CORPORATE.

Unknown or Other
Filed Jan 25, 2021141,000 milesMN

THE SHIFTER SAYS THAT IT NEEDS REPAIRED AND ALL THE LIGHTS ON THE SHIFTER ARE LIT UP RED. WHEN I LOOK IT UP IT SHOWS AN ACTIVE RECALL BUT DOESN'T SHOW ANYTHING ON THIS WEBSITE.

Power Train
Filed Jan 22, 2021GA

MY 2017 JEEP CURRENTLY HAS JUST OVER 30,000 MILES ON IT AND I HAVE JUST STARTED RECEIVING A MESSAGE ON MY DASH THAT SAYS "SERVICE SHIFTER". WHEN IT COMES ON, ALL OF THE RED LIGHTS NEXT TO MY SHIFTER COME ON (P, R, D, ETC). THE LIGHT COMES ON ALMOST EVERY TIME WHILE I AM DRIVING. I CONTACTED A FEW GARAGES AND NONE OF THEM HAVE HEARD ABOUT THIS OR KNOW WHAT THE ISSUE IS.

Unknown or Other
Filed Jan 22, 2021SC

SHIFTER SERVICE - SEEMS TO BE AN ONGOING ISSUE WITH THESE VEHICLES. THIS CAR AT LESS THAN 18,000 MILES HAS HAD THERMOSTAT REPLACED ... NOW IT IS HAVING SHIFTER ISSUE. LINK TO COMPLAINTS - HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296

Unknown or Other
Filed Jan 20, 202119,500 milesWI

SERVICE SHIFTER WARNING LIGHT COMES ON CONSISTENTLY. I HAVE BEEN BACK TO THE DEALER TWICE WHILE MY JEEP WAS STILL UNDER WARRANTY, BUT THEY COULDN'T FIND ANY PROBLEMS. THE LIGHT CONTINUES TO COME ON, TO THIS DAY

Engine
Filed Jan 17, 202140,000 milesAL

I HAVE HAD MY CAR FOR TWO MONTHS AND DROVE LESS THAN 2000 MILES AND MY 2017 JEEP CHEROKEE APPARENTLY BURNED OFF MOST OF THE OIL WITHIN THAT TIME AND NO LOW OIL LIGHT CAME ON AND THE OIL WAS LOW. I WOULD START DRIVING MY CAR AND IT WOULD JUST SHUT OFF. APPARENTLY THIS IS A COMMON PROBLEM. THERE IS NO REASON WHY A OIL LIGHT SHOULDN'T WARN YOU, THE ONLY WARNING YOU GET IS YOUR CAR SHUTTING OFF WHILE DRIVING DOWN THE ROAD. THIS IS NOT SAFE! HERE ARE MANY OTHER COMPLAINTS WITH THE SAME PROBLEM. HTTPS://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/ENGINE-BURNING-OIL-PROBLEMS.PHP#:~:TEXT=ENGINE%20BURNING%20OIL%20PROBLEM%20OF%20THE%202017%20JEEP,INDICATION%20OF%20ANY%20LOW%20OIL%20UNTIL%20THE%20STALL

Unknown or Other
Filed Jan 16, 202144,000 milesNV

SERVICE SHIFTER LIGHT KEEPS COMING ON. I JUST HAD THE PTU CHANGED OUT! THIS VEHICLE IS BEING TO FEEL UNSAFE AND NOT ALLOWING ME TO DO WHAT I BOUGHT IT FOR!

Electrical System
Filed Jan 15, 202139,500 milesAL

I BOUGHT A 2017 JEEP CHEROKEE LIMITED 10/31/2020. AT LEAST 7 TIMES IN THE LAST TWO WEEKS MY CAR HAS STARTED AND I DRIVE ABOUT 1000 FEET AND MY CAR DIES. FLASHES RETURN TO PARK AND IT SHUTS OFF. MY CAR WILL START BACK AFTER ROLLING OVER A FEW TIMES. THIS IS NOT SAFE BECAUSE IF I PULL OUT IN FRONT OF SOMEONE AND MY CAR DIES I'M GOING TO HAVE A WREAK. I READ MULTIPLE OF THE SAME COMPLAINTS AT HTTPS://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP I REALLY HOPE THIS PROBLEM CAN GET SOLVED AND BECOME RECALLED.

Suspension
Filed Jan 13, 202127,000 milesNM

AFTER SERVICE SHIFTER RECALL WAS FIXED IT STILL CONTINUES TO COME ON, MY SHOCKS ARE LEAKING, POOFS OF SMOKE COME OUT OF MY VENTS, CHECK ENGINE LIGHT GOES OFF AND ON, MY HEATER AND AIR ONLY WORKS SOMETIMES, AND I HAVE REPLACED MY BATTERY 4 TIMES. I ONLYII

Power Train
Filed Jan 11, 202154,009 milesPA

WHILE SITTING STOPPED AT A TRAFFIC LIGHT IN DRIVE THE VEHICLE SHIFTED TO NEUTRAL AND WOULDN'T SHIFT BACK TO DRIVE. HAD TO TURN THE VEHICLE OFF TO GET IT TO GO BACK TO DRIVE.

Unknown or Other
Filed Jan 9, 202120,914 milesAK

IT'S 31 DEGREES HERE IN ALASKA AND I AUTO STARTED MY VEHICLE TO WARM UP ABOUT 10 MINUTES. WHEN I SHIFTED GEAR INTO REVERSE I HEARD A BEEP COME FROM THE WARNING LIGHTS AND IT SAID, 'SERVICE SHIFTER.' THEN I PUT IT BACK INTO PARK AND REALIZE ALL THE LIGHTS ILLUMINATED RED ON THE LETTERS P, R, N, D, -+, I TOOK PHOTOS OF THE WARNING LIGHTS. I JUST GOT MY CAR SERVICED AT CHRYSLER JEEP DODGE ANCHORAGE 5TH AVE. ALASKA COUPLE DAYS BEFORE THIS HAPPENED.

Electrical System
Filed Jan 8, 202137,290 milesNV

SERVICE SHIFTER LIGHT ENGAGES AND WILL NOT TURN OFF. ALL LIGHTS ON SHIFTER ILLUMINATE A D VEHICLE REFUSES TO GIVE FULL POWER WHEN IN MOTION

Service Brakes
Filed Jan 4, 202162,622 milesCA

TL* THE CONTACT'S FRIEND OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE HIS FRIEND WAS DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND WAS FIRM. THE SERVICE ELECTRONIC BRAKING SYSTEM MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT, WHO WORKS AS AN INDEPENDENT MECHANIC, DIAGNOSED THE VEHICLE WITH A DEFECTIVE BRAKE BOOSTER. THE CONTACT REPLACED THE BRAKE BOOSTER HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE CONTACT CALLED VICTORVILLE MOTORS (14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 843-8317) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,622.

Electrical System
Filed Dec 24, 2020FL

VEHICLE STALLS WITHOUT WARNING

Power Train
Filed Dec 22, 202054,000 milesMO

AT 54,00 MILES SERVICE SHIFTER LIGHT COMES ON CONTROL PANELS AND RED LIGHT ON ALL SHIFTING GEARS WHILE I WAS DRIVING ON HIGHWAY. TURNED CAR OFF THEN TURN CAR BACK ON --SERVICE SHIFTER WAS GONE OFF PANEL 12/17/20202 HAPPEN AGAIN 12/21 SAME THING HAPPEN , TURN CAR OFF AND TURN CAR BACK ON

Unknown or Other
Filed Dec 22, 202084,000 milesPA

SERVICE SHIFTER LIGHT CAME ON. SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE . WE HAVE PAID TO HAVE FIXED TWICE. SAME ALERT BOTH TIMES . STILL WAITING ON PART . THERE ARE 78 AHEAD OF ME. THIS IS A RECURRING PROBLEM FOR JEEP PRODUCTS. READING A LOT OF COMPLAINTS ONLINE . THERE SHOULD BE THEIR PROBLEM TO FIX

Engine
Filed Dec 20, 2020128,000 milesTX

USING EXCESSIVE OIL WITH NO LIGHTS COMING ON. CAUSED MY CAR TO STALL IN THE MIDDLE OF A HWY TODAY WITH NO WARNINGS. GET IT BACK HOME AND IT IS 2 QUARTS LOW ON OIL AGAIN. I PUT OIL IN IT 1 1/2 WEEKS AGO.

Unknown or Other
Filed Dec 20, 202029,324 milesOH

THE WORDS "SERVICE SHIFTER" COMES ON MY DASH. IT WILL NOT LET ME CLEAR IT. ALSO ALL THE LIGHTS ON THE SHIFTER TURNED ON AND IS RED.

Power Train
Filed Dec 18, 202033,000 milesIL

SERVICE SHIFTER LIGHT COMES ON HAVING ALL THE LIGHTS ON SHIFTER GO RED LOCKING YOUR CAR. I HAVE HAD THIS CAR 1 WEEK ONLY THIS IS EXTREMELY DANGEROUS AS THE DEALER SAYS IT CAN THROW YOUR CAR INTO PARK WHILE DRIVING!!! THIS NEEDS TO BE A RECALL. I HAVE 16 YEAR OLD THAT DRIVES THIS CAR. HOW AWFUL OF HE GOT INTO A WRECK DUE TO THIS. DEALER SAYS CAN NOT FIX IF LIGHT IS OFF WHICH IT IS BY THE TIME YOU BRING IT IN!! THE SHIFTER NEEDS TO BE REPLACED UNDER A RECALL

Power Train
Filed Dec 17, 202038,000 milesPA

I TURNED ON MY VEHICLE AND ON THE SCREEN APPEARED "SERVICE SHIFTER." ALL LIGHTS ON THE SHIFTER WERE LIT (INSTEAD OF JUST THE GEAR THAT THE CAR IS IN BEING LIT). THE VEHICLE SEEMED TO OPERATE WITHOUT ANY ISSUES BUT I ONLY DROVE IT A SHORT DISTANCE. WHEN I PARKED, I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THE PROBLEM DID NOT HAPPEN THIS TIME.

Power Train
Filed Dec 17, 202046,638 milesFL

SEVERAL MONTHS AGO THE SERVICE SHIFTER WARNING LIGHT BEGAN COMING ON RANDOMLY WHEN STARTING THE CAR AND STAYED ON UNTIL THE CAR WAS TURNED OFF. THEN THE ENGINE LIGHT, PARK ASSIST UNAVAILABLE AND SERVICE EMERGENCY BRAKE WARNING LIGHTS CAME ON RANDOMLY WHILE DRIVING. THE DEALERSHIP INSTALLED A NEW BATTERY BUT SERVICE SHIFTER WARNING LIGHT STILL COMES ON RANDOMLY WHEN STARTING THE CAR AND STAYS ON UNTIL THE CAR IS TURNED OFF. TOOK IT BACK TO THE DEALERSHIP WHO THEN REPLACED THE WHEEL SPEED SENSOR. SERVICE SHIFTER LIGHT CONTINUES TO COME ON RANDOMLY WHEN TURNING ON THE CAR AND STAYS ON UNTIL THE CAR IS TURNED OFF.

Unknown or Other
Filed Dec 16, 2020MA

SERVICE SHIFTER LIGHT WILL COME ON & DISAPPEAR. DEALERSHIPS DO NOT KNOW WHAT THE ISSUE IS.

Electrical System
Filed Dec 11, 202046,728 milesAZ

SERVICE SHIFTER MESSAGE POPS UP CONSTANTLY AND HAS THE LAST TWO YEARS. IT'S RANDOM AND SOMETIMES IT'S WHILE I'M DRIVING. WHICH JUST HAPPENED ON MY WAY TO A DOCTORS APPOINTMENT. LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT. IF IT COMES ON RIGHT WHEN I START THE ENGINE I CANNOT PUT MY CAR INTO ANY GEAR. I HAVE TO TURN MY CAR ON AND OFF REPEATEDLY FOR IT TO CLEAR. AFTER WHICH THE FIRST TEN MINUTES OF DRIVING IS ROUGH AND THE CAR SHIFTS BADLY. SOMETIMES ACCELERATION IS POOR AFTER. ALL LIGHTS ON THE SHIFTER TURN RED. VERY DANGEROUS

Electrical System
Filed Dec 8, 202030,740 milesNC

I HAVE HAD A THE VEHICLE LESS THAN 60 DAYS, AND THE SERVICE SHIFTER LIGHT CAME ON WHEN I STARTED THE VEHICLE, I DROVE HOME TURNED IT OFF AND THEN WHEN I RESTATED THE VEHICLE IT IS NO LONGER ON. DEALER IS UNAWARE OF ANY ISSUES AND HAS NEVER HEAD OF THIS, SO NOW I HAVE TO PAY FOR A DIAGNOSTIC AND ALL THE PARTS AND I DO HAVE EXTENDED WARRANTY BUT THIS IS NOT COVERED BY POWERTRAIN. THERE ARE OVER 600 COMPLAINTS FOR THIS ISSUE, AND NOTHING HAS BEEN DONE.

Power Train
Filed Dec 7, 202018,000 milesME

SERVICE SHIFTER LIGHT FIRST CAME ON AFTER I BOUGHT MY 2017 JEEP. THE WARRANTY TOOK CARE OF THE FIRST ISSUE THEN IT CAME ON AGAIN SEVERAL TIMES AFTER THAT. IT WENT AWAY AFTER I WOULD RESTART THE CAR. I ADDRESS THIS TO THE DEALERSHIP AND NO RECALLS. IT HAS DONE THIS SEVERAL TIMES BUT IT WOULD ALWAYS GO AWAY. TODAY MY JEEP AS I WAS PULLING INTO A STREET, THE JEEP STARTED STALLING AND THE DASHLIGHT SAID TO "STEP ON BRAKE TO SHIFT INTO DRIVE", THEN THE SERVICE SHIFTER LIGHT CAME ON. IT STALLED OUT AND I COULD NOT START IT. AFTER I SAT THERE A WHILE, I TRIED IT AGAIN AND IT STARTED. (35 DEGREES).

Electrical System
Filed Dec 7, 202040,000 milesMO

SERVICE SHIFTER LIGHT COMES ON WHILE DRIVING AND ALL SHIFTER LIGHTS COME ON (PARK, REVERSE, DRIVE, ETC. ALL LIT UP AT ONCE) REPLACEMENT NEEDED IS SHIFTER BEZEL AND WIRING HARNESS. DEALER SAYS ITS A KNOWN ISSUE THAT IS NOT COVERED BY JEEP WARRANTY, BUT IS VERY COMMON. VEHICLE HAS LESS THAN 40,000 MILES ON IT.

Electrical System
Filed Dec 6, 202038,766 milesGA

WHILE DRIVING AND TURNING RIGHT THE VEHICLE SHIFTED OUT OF GEAR TO NEUTRAL AND THE EMERGENCY BRAKE LIGHT ACTIVATED. ALSO, THE SERVICE AIR BAG, SERVICE SHIFTER AND THE ENGINE LIGHT CAME ON. FURTHERMORE, ALL THE SHIFTER LIGHTS CAME ON. WHILE SITTING IN THE MIDDLE OF TRAFFIC I TURNED THE CAR OFF AND ON TO RESET IT, THEN I WAS ABLE TO MOVE THE VEHICLE AND THE SERVICE SHIFTER LIGHT CAME ON AGAIN. I WAS ABLE TO DRIVE THE CAR BACK TO MY HOUSE 5 MILES AWAY. THIS IS NOT THE FIRST TIME THE SERVICE SHIFTER LIGHT CAME ON. I HAVE A SCHEDULED DIAGNOSIS WITH MY DEALERSHIP'S SERVICE CENTER IN SEVEN DAYS. I MADE THE APPOINTMENT WHEN THE FIRST TIME THE SERVICE SHIFTER LIGHT CAME ON. THEY DID NOT ADVISE ME NOT TO DRIVE THE VEHICLE. BUT, AFTER THE LAST INCIDENT THE VEHICLE IS NOT SAFE TO DRIVE.

Vehicle Speed Control
Filed Dec 5, 202050 milesCA

ELECTRICAL SYSTEM: WIRING DETAILS ISSUED JUNE 4, 2018 RECALL ID 299936 NHTSA CAMPAIGN #18V332000 VEHICLES AFFECTED 4,815,661 COMPONENT AFFECTED ELECTRICAL SYSTEM: WIRING POWER TRAIN: DRIVELINE: DIFFERENTIAL UNIT DETAILS ISSUED JULY 14, 2020 RECALL ID 314017 NHTSA CAMPAIGN # 20V343000 VEHICLES AFFECTED 67,248 COMPONENT AFFECTED POWER TRAIN: DRIVELINE: DIFFERENTIAL UNIT WHEELS: RIM DETAILS ISSUED OCTOBER 13, 2017 RECALL ID 269528 NHTSA CAMPAIGN # 17V543000 VEHICLES AFFECTED 22,242 COMPONENT AFFECTED WHEELS: RIM

Power Train
Filed Dec 2, 202014,500 milesWA

UPON STARTING JEEP RECEIVED MESSAGE "SERVICE SHIFTER" AND ALL THE GEAR INDICATOR LIGHTS ARE LIT AND MESSAGE CENTER IS INOPERATIVE EXCEPT FOR THAT MESSAGE. SHUTTING CAR OFF AND RESTARTING RESETS, ONLY TO COME BACK AFTER A FEW STARTS. JEEP DEALERSHIP CHARGES $145 TO TELL YOU WHAT NEEDS TO BE REPLACED BUT IS NOT SURE IF THAT WILL FIX PROBLEM. MULTIPLE COMPLAINTS REGARDING THIS ISSUE WITH 2016-2018 JEEP CHEROKEE'S BUT CAR IS PAST 36 MONTH WARRANTY PERIOD EVEN THOUGH IT ONLY HAS 14,500 MILES ON IT, JEEP WILL NOT REPAIR AT N/C. WITH THE AMOUNT OF COMPLAINTS I HAVE READ FOR SAME ISSUE, WHY ISN'T A RECALL IN ORDER ? APPARENTLY, IF YOU DON'T GET IT FIXED, SOMEWHERE DOWN THE ROAD, THE VEHICLE MAY BECOME INOPERABLE, OR WILL NOT SHIFT TO PARK. THE TEMPORARY FIX APPEARS TO BE , SHUT THE CAR OFF, AND RESTART. NOT A VERY GOOD THING.

Power Train
Filed Dec 1, 202021,000 milesNY

WAS ON THE WAY OUT OF TOWN FOR THE WEEKEND DRIVING AT 65MPH WHEN ALL OF A SUDDEN SERVICE SHIFTER LIGHTS UP ON MY CONSOLE AND ALL LIGHTS (GEARS) ON THE ACTUAL SHIFTER CONSOLE LIGHT UP AS WELL. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND PLACED IN PARK, STILL ALL LIGHTS REMAINED ON LEAVING ME PUZZLED. I PROCEEDED ON CAUTIOUSLY AWARE OFF WHAT WAS OCCURRING, AFTER REACHING MY DESTINATION TURNED THE VEHICLE OFF.. FINDING THAT RESTARTING THE VEHICLE EVERYTHING WAS BACK TO NORMAL. UNFORTUNATELY IT KEEPS REPEATING THE SAME THING OVER AND OVER FOR AT LEAST A DOZEN TIMES NOW. BESIDES THE ONGOING PROBLEM IT ALSO IS UNSAFE AS IT ACTUALLY STARTLES YOU WHEN IN TRAFFIC WHEN IT DINGS AND EVERYTHING LIGHTS UP ! APPARENTLY ITS A KNOW PROBLEM WITH JEEP WITH MULTIPLE OTHERS HAVING THE SAME ISSUE. WHY IS THERE NO RECALL FOR A PERMANENT FIX TO THIS UN SAFE ISSUE BEFORE SOMEONE IS SEVERELY INJURED OR A LIFE IS LOST.....

Power Train
Filed Nov 30, 202017,165 milesWI

I WAS MAKING A SHARP LEFT TURN INTO A PARKING LOT, SORT OF FAST- BETWEEN 10-15 MPH. AFTER I MADE THE SHARP LEFT TURN AND STARTED TO TURN RIGHT TO GO STRAIGHT AND PARK, THE SERVICE SHIFTER WARNING CAME ON. I WAS ABLE TO PUT MY CAR IN PARK JUST FINE. I INSTANTLY TURNED MY CAR OFF WAITED A FEW SECONDS AND STARTED MY CAR AGAIN AND THE WARNING WAS GONE. HASN'T COME BACK ON SINCE. THIS HAPPENED LAST NIGHT.

Service Brakes
Filed Nov 29, 202045,000 milesUT

WHILE DRIVING A LIGHT COMES ON AND SAYS TO SERVICE SHIFTER. EVERY TIME IT HAS COME ON, I PULL OVER AND TURN THE CAR OFF AND THEN IT WILL GO OFF. I'M WORRIED BECAUSE I'VE HEARD OTHERS AND THEIR BRAKES LOCKING UP AND GETTING INTO A WRECK...ON THE DASH READS PARK. WE HAVE ALSO HAD A LIGHT COME ON THE SPEEDOMETER THAT BLINKS AND THEN MAKES A LOUD BEEP BEEP BEEP. IT DOES GO OFF EVENTUALLY. THE WORST YET IS WHEN I WENT TO START THE CAR, THE BRAKE LOCKS UP AND IT WON'T START OR TURN OVER. WE HAD TO TOW IT TO A MECHANIC TO GET IT LOOKED AT. FINALLY AFTER TRYING MANY THINGS, HE REPLACED THE BATTERY AND IT BEGAN TO WORK. EVERY NOW AND THEN, IT DOES THE SAME THING, BUT IF I BREATHE JUST RIGHT IT STARTS.

Engine
Filed Nov 27, 202055,000 milesNY

THE VEHICLE IS BURNING OIL AND EVEN THOUGH THE OIL LIGHT DOESN'T COME ON THE VEHICLE WILL STALL AND DIE WHILE DRIVING BECAUSE IT'S BURNING OIL. THIS SHOULD NOT BE HAPPENING AS THERE IS NO INDICATION OF ANY LOW OIL UNTIL THE STALL. KEEP NEEDS TO FIX THIS OR WILL BE SUED WHEN AN ACCIDENT OCCURS BECAUSE OF AN ENGINE STALL WITHOUT ANY INDICATORS

Unknown or Other
Filed Nov 25, 2020SD

MY 2017 JEEP HAD JUST TURNED OVER 30,000 MILES WHEN A SERVICE SHIFTER MESSAGE APPEARED ON THE DASH. ALL THE LIGHTS LIT UP ON THE CONSOLE WHERE THE SHIFTER SITS. THIS HAPPENED 4 TIMES IN ONE WEEK. I PUT IT IN PARK, SHUT IT OFF, RESTARTED IT AND THE MESSAGE WENT AWAY. IT DID IT WHEN I FIRST STARTED IT. THEN IT APPEARED AGAIN WHILE DRIVING DOWN THE ROAD. THE 3 YEAR 36,000 MILE WARRANTY ENDED IN AUGUST OF THIS YEAR SO OF COURSE I WAS REQUIRED TO PAY FOR THE SHIFTER BEZEL AND WIRING HARNESS TO FIX THE ISSUE. THE DEALERSHIP TOLD ME THAT IF I LET IT GO AND DIDN'T FIX IT, EVENTUALLY, IT WOULD NOT GO INTO GEAR. UPON GOOGLING THIS PROBLEM I SEE THAT OTHERS ARE HAVING THIS SAME ISSUE WITH THEIR JEEPS. I AM UPSET AND WONDERING WHY THIS IS NOT A FACTORY RECALL ISSUE. I DO NOT BELIEVE A 3 YEAR OLD VEHICLE WITH 30,000 ACTUAL MILES ON IT SHOULD BE HAVING THIS PROBLEM. I READ MANY STORIES SIMILAR TO MINE. IT SEEMS LIKE THIS IS SOMETHING THAT NEEDS TO BE ADDRESSED! JACKIE PRASNICKI

Electrical System
Filed Nov 24, 202027,000 milesCA

PURCHASED 2017 JEEP CHEROKEE TRAIL HAWK NEW 10/2016. IF THE JEEP IS LEFT TO SIT 2 DAYS BATTERY WILL DRAIN AND NOT RESTART JEEP. I HAVE REPLACED THE BATTERY 3 TIMES. MOST RECENTLY 4-21-20. THIS NEW BATTERY KEEPS DRAINING AND 2ND TIME I HAVE HAD TO CALL TO HAVE IT RECHARGED. NOW BATTERY IS SHOWING BAD AND THEN OK. ALTERNATOR HAS DONE THE SAME BUT NOW SHOWING BAD. I THINK THERE IS ANOTHER ISSUE THAT KEEPS DRAINING BATTERIES. I ONLY HAVE 27,000 MILES ON JEEP.

Electrical System
Filed Nov 23, 2020100,874 milesKY

THE HVAC MODULE STOPPED WORKING OUT OF NOWHERE. MY MILEAGE KEEPS FLASHING AND MY CHECK ENGINE LIGHT CAME ON. THERE WAS NO WARNING SIGN OF IT GETTING BAD IT JUST WOULDN'T COME ON AND I TOOK IT TO THE DEALERSHIP AND THEY DIAG IT AND FOUND OUT WHAT IT WAS.

Unknown or Other
Filed Nov 23, 202068,000 milesAR

MY SERVICE SHIFTER LIGHT COMES ON RANDOM AT ANY TIME. TURN OFF MY JEEP AND RESTART IT AND IT GOES AWAY. NOW MY PUSH START BUTTON WILL TURN ON MY DASH BUT WHEN I GO TO START THE JEEP IT WILL JUST CLICK. IM BEGINNING TO WONDER IF ITS BECAUSE OF THE SHIFTER ERROR. IT HAS TO BE IN PARK AND IF ALL THE LIGHTS ARE ON THEN MAYBE IT WILL KEEP MY JEEP FROM STARTING CORRECTLY.

Unknown or Other
Filed Nov 18, 202020,230 milesNY

SERVICE SHIFTER LIGHTS CAME ON WHEN I PUT IT IN REVERSE FROM PARK POSITION

Power Train
Filed Nov 17, 2020126,000 milesNC

AT SLOW SPEED WHILE ACCELERATING FROM A STOP, THE TRANSMISSION SHIFTED ABRUPTLY AND CAUSED THE VEHICLE TO JERK. IN ADDITION THERE IS A LOUD CRUNCH. BANG OR CLUNK NOISE THAT MADE ME FEEL LIKE ANOTHER CAR HAD REAR ENDED ME. THE DEALER UPDATED THE COMPUTER BUT IT DID NOT FIX THE ISSUE.

Power Train
Filed Nov 16, 202030,470 milesFL

WHILE OPERATING THE VEHICLE, THE SERVICE SHIFTER LIGHT TURNED ON AS WELL AS ALL THE LIGHTS DENOTING P-R-N-D ON THE SHIFTER BEZEL ITSELF. I STOPPED THE VEHICLE AND SHIFTED FROM D TO P AND BACK TO D. VEHICLE OPERATION DID NOT FALTER AND WAS ABLE TO ARRIVE HOME WITH NO NOTED MECHANICAL ISSUE.

Power Train
Filed Nov 12, 202051,000 milesFL

GAS PEDAL WILL STOP WORKING WHILE DRIVING NOT ALLOWING ME TO ACCELERATE THE JEEP. I HAVE TO PULL OVER, POWER OFF THE JEEP, AND WAIT ABOUT 5 MINUTES. AFTER WAITING, I HAVE TO HOLD THE KEY IN THE START POSITION UNTIL THE JEEP TURNS ON WHICH RANGES ANYWHERE FROM 30-190 SECONDS TO DO. THERE IS A RECALL FOR THIS SPECIFIC ISSUE BUT MY CAR IS NOT COVERED. I BELIEVE THAT THE RECALL SHOULD BE EXPANDED AS IT DOES NOT FULLY COVER THE VEHICLES AFFECTED. THIS HAS NOW HAPPENED 6 TIMES OVER THE LAST 2 MONTHS.

Power Train
Filed Nov 9, 202056,000 milesTX

LIGHT ON DASH: SERVICE SHIFTER. ALL LIGHTS ON SHIFTER ON SUCH AS:P, R, N, D, OD. LIGHTS ON IN MOTION AND STOPPED.

Electrical System
Filed Nov 8, 2020TN

THE CAR STARTED OFF BY PROBLEMS WITH THE CHIP TO COMPUTE THAT IT NEEDED TO OPEN THE TEMPERATURE CONTROL VALVE. SO WITH THAT CAME THE INABILITY FOR ME TO START THE CAR BY BEING OUTSIDE OF IT AND ALSO THE CHECK ENGINE LIGHT WOULD COME ON. THEN OUR GEARS WOULD LIGHT UP AS IF THE CAR WAS IN EVER POSITION POSSIBLE. WE WOULD PARK CUT THE CAR OFF AND RESUME TO DRIVE. THIS PROBLEM PERSISTED FOR A WEEK OR SO WENT AWAY AND EVENTUALLY CAME BACK. NOW THE ENGINE FEELS AS IF IT'S GIVING OUT IT DOESN'T ACCELERATE WELL, I KNOW IT'S A V4 BUT IT SHOULD HAVE MAINTAINED THE GET UP THE CAR HAS LESS THAN 50,000 MILES ON IT AND IS WELL MAINTAINED WITH FREQUENT OIL CHANGES WITH THE BEST OIL. CAR IS NEVER DRIVEN ON E OR ANYTHING I DON'T UNDERSTAND HOW THE CAR IS FAILING THIS EARLY. I HEARD JEEP'S HAVE BEEN VERY DEPENDABLE CARS.

Power Train
Filed Nov 6, 202050,000 milesMI

THE NOTICE FOR SERVICE SHIFTER COME'S ON, ALL THE LIGHTS ON THE GEAR SELECTOR LIGHT UP. YOU CAN'T TELL WHICH GEAR THE CAR IS IN. THIS NOTICE SHOWS IN THE INSTRUMENT CLUSTER, WHERE THE SPEED ODOMETER IS. THIS HAS HAPPENED ON AND OFF FOR 6 TO 8 MONTHS, THE DEALERSHIP FOUND NOTHING. THIS HAPPENS WHILE DRIVING AND JUST STARTING THE VEHICLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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