2016 Jeep Cherokee complaints

I HAVE A 2016 JEEP CHEROKEE LATITUDE WITH 33,000 MILES ON IT. THE VEHICLE STALLED WHILE DRIVING ABOUT 20 MPH ON A CITY STREET. THE ENGINE SHUT OFF WITHOUT ANY WARNING, CAUSING ME TO BECOME STUCK IN THE MIDDLE OF A BUSY ROAD, NEARLY CAUSING A COLLISION. THE DASHBOARD MADE A DINGING NOISE, AND STATED THE MESSAGE "PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR". AFTER PUTTING THE VEHICLE IN PARK, I WAS ABLE TO RESTART THE ENGINE. AFTER RESEARCHING THIS PROBLEM, IT IS CLEAR THAT THIS IS A COMMON ISSUE RELATED TO OIL LEVELS IN THE JEEP CHEROKEE. THE NHTSA SHOULD LAUNCH AN INVESTIGATION INTO THIS DANGEROUS ENGINE ISSUE THAT AFFECTS THE SAFETY OF THE VEHICLE.

TOOK INTO DEALERSHIP YESTERDAY BECAUSE A SERVICE SHIFTER MESSAGE WAS COMING UP, THE INDICATOR LIGHTS WENT SOLD RED, AND THE VEHICLE WOULD VIOLENTLY SHAKE BOTH WHILE STOPPED AND DURING DRIVING. GOT A CALL THIS MORNING (6/8/18) SAYING THE MODULE NEEDS TO BE REPLACED, AND SINCE ITS ELECTRICAL ITS NOT COVERED UNDER POWERTRAIN WARRANTY. I HAD MENTIONED THIS ERROR MESSAGE TO A SERVICE TECHNICIAN DURING A PREVIOUS VISIT, WHO TOLD ME TO "NOT WORRY ABOUT IT RIGHT NOW".

FRONT PASSENGER SEAT SQUEAKS WHEN THE CAR IS IN MOTION. THE SEAT TENDS TO MOVE A LITTLE FORWARD AND THEN BACKWARD WHEN COMING TO A STOP. I NOTICED THIS AFTER I BROUGHT THE CAR HOME, I CALLED THE DEALER AND HE STATES SOMETHING IS LOOSE BUT DIDN'T KNOW WHAT.

I BROUGHT THE JEEP NEW IN 2016 AND NOW IT HAS SHUT OFF ON ME WHILE DRIVING IN TRAFFIC WITH NO POWER. THIS IS SCARY. WHILE DRIVING, I GET WARNING TONES EMITTED FROM THE VEHICLE WITH NO MESSAGE DISPLAYED. THIS HAS HAPPENED TO ME 3 TIMES SO FAR AND I'M AFRAID TO DRIVE THE VEHICLE NOW ALWAYS THINKING IT WILL SHUT OFF WITHOUT WARNING. I CONTACTED JEEP TODAY (6/3/18) AND THEY SAID THEY HAVEN'T HEARD OF THE ISSUE. I SEARCHED ONLINE AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE. I NEED THIS SITUATION TO BE DOCUMENTED IN THE EVENT SOMETHING CATASTROPHIC HAPPENS TO ME WHILE DRIVING THE VEHICLE. I FEEL A LOT OF ANXIETY ALWAYS FEELING THE CAR WILL SHUT OFF IN TRAFFIC AND GET REAR ENDED. PLEASE FEEL FREE TO CONTACT ME REGARDING THIS SITUATION.

THE HEADLIGHTS ARE EXTREMELY DIM SINCE PURCHASE. HAVE CHANGED TO DIFFERENT BULBS WITHOUT ANY EFFECT. THE BULBS ON THIS VEHICLE ARE HALOGEN HEADLAMPS. THE FOG LIGHTS ARE ALWAYS BRIGHTER THAN THE REGULAR BULBS. DEALER UNABLE TO DO ANYTHING.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESFUL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART LATER AND WAS ABLE TO BE DRIVEN. IN ADDITION, WHEN THE VEHICLE WAS IN REVERSE, AT A STOP LIGHT, OR AT A STOP SIGN, IT WOULD STALL AND ALL THE WARNING INDICATORS WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THOMPSON CHRYSLER DODGE JEEP RAM (126 FORNI RD, PLACERVILLE, CA 95667, (530) 621-0100) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 30,500.

BOUGHT CAR AUGUST 2016, FIRST NOTICED SEVERE JOLT/KICK AUGUST 2017. IT APPEARED RANDOMLY. SO SEVERE THAT THE FIRST 10 OR SO TIMES I REALLY THOUGHT I WAS REAR ENDED. WHEN TRAVELING AROUND 40-45 MPH CAR JOLTS/KICKS/JUMPS/DROPS (PICK YOUR TERM) WHEN THE CAR SHIFTS GEARS. DOESN'T HAPPEN EVERY TIME, MOSTLY WHEN TRAFFIC IS CREEPING ALONG.AND NOTICED THAT THE CAR IDLED VERY ROUGHLY OUT OF THE DRIVEWAY JUST BEFORE THE CHECK ENGINE LIGHT CAME ON ALL THREE TIMES. DEALERSHIP RESETS COMPUTER THEN SAYS THEY CAN'T REPLICATE ISSUE, I'VE TAKEN IT IN 3 TIMES NOW FOR THESE ISSUES WITH NO REAL RESOLUTION. THEY ARE REPLACING VALVE BODY THIS TIME, MY CAR IS UNDER TWO YEARS OLD AND I DO NOT FEEL SAFE DRIVING IT ANYWHERE.

THE AUTOMATIC STOP SYSTEM STOPPED WORKING. THE CAR TURNS OFF WHEN I STOP AND I LOSE ALL POWER. IT HAPPENS ALMOST EVERY TIME I STOP. IT IS SCARY BECAUSE I LOSE ALL POWER. THE A! LIGHT POPS UP WHEN THE CARS RESTARTS AND THEN IT DISAPPEARS WHEN I TURN THE CAR ON AND BACK OFF. OTHER SENSORS POP UP FOR THE TRANSMISSION POWER STEERING AND 4 WHEEL DRIVE LIKE SOMETHING IS WRONG WITH THE SENSOR SYSTEM OR THE AUTOMATIC START SYSTEM NOT SURE WHAT THE ISSUE IS BUT IT'S SCARY

TWO ISSUES (MAY BE RELATED) FIRST SAFETY ISSUE IS WHEN DRIVING IN HIGHER GEARS AND GAS IS NOT MAINTAINED THE TRANSMISSION CUTS OFF AND IT CAN ONLY IDLE WITH RPMS ABLE TO GO AS HIGH AS 2000 RPMS WITHOUT BEING ABLE TO GAIN SPEED. THE SECOND ISSUE IS THAT WHEN USING CRUISE CONTROL THE VEHICLE WILL INCREASE SPEED WITHOUT ADJUSTING WHEN GOING DOWN A GRADE TO SPEEDS WELL OVER CRUISING SPEED. BOTH ISSUES HAPPEN WHILE DRIVING ON HIGHWAY.

I WAS DRIVING DOWN A CITY STREET ON MY WAY HOME FROM WORK AND MY CAR JUST SHUT OFF! IT HAD 14500 MILES ON IT WHEN THIS HAPPENED. THE SYSTEM HAD JUST STARTED TELLING ME THE OIL WAS DUE TO BE CHANGED, IT WAS GOING TO BE THE 4TH OIL CHANGE. AFTER 15 MINUTES THE CAR JUST RESTARTED LIKE NOTHING HAD HAPPENED. AFTER A LITTLE GOOGLE SEARCHING I DECIDED TO CHECK THE OIL AND THE DIPSTICK HAD JUST A SLIGHT TRACE OF OIL..I CALLED THE DEALER QUESTIONED THEM AND WAS TOLD THEY HAVE NEVER HEARD OF THIS PROBLEM. I HAVE NOT TAKEN IT IN FOR SERVICE SINCE THEY JUST SAY THEY CAN'T DUPLICATE THE PROBLEM. I NOW CHECK MY OIL EVERY 2000 MILES SO IT DOESN'T RUN LOW CAUSING AN ENGINE PROBLEM THAT WILL BE MY FAULT.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE CHECKING THE ENGINE OIL, THE CONTACT NOTICED THAT THE OIL WAS A QUART LOW. THE CONTACT STATED THAT THERE WERE NO LEAKS AND THE VEHICLE ONLY HAD 4,000 MILES AT THE TIME. THE CONTACT NOTICED THE FAILURE ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER (LARCHMONT CHRYSLER JEEP DODGE, 2533 BOSTON POST RD, LARCHMONT, NY 10538, (914) 636-3030) WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,344.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE THAT WAS HITCHED TO A RECREATIONAL VEHICLE. WHILE DRIVING THE RECREATIONAL VEHICLE AT 60 MPH WITH THE JEEP IN TOW, THE CONTACT NOTICED THAT THE JEEP WAS SWAYING VIGOROUSLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN JEEP DEALER (THE CONTACT WAS DRIVING ON VACATION), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IT WAS SAFE TO DRIVE THE RECREATIONAL VEHICLE WHILE TOWING THE JEEP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ROLLED FORWARD AND STRUCK ANOTHER VEHICLE. THE SEAT BELT FAILED TO LOCK UP AS DESIGNED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD NOT RESEARCH THE FAILURE. THE FAILURE MILEAGE WAS 25,083.

MY TRANSMISSION IS STARTING TO SLIP, MOSTLY WHEN I'M DRIVING AT A SLOWER SPEED; IS THAT NORMAL FOR A CAR I HAVEN'T EVEN HAD FOR 2 YEARS? I'M WONDERING IF THERE IS A RECALL ON SOMETHING THAT COULD BE MAKING IT DO THIS? I'M WORRIED; I'LL NEED TO GET IT LOOKED AT FOR SURE.

THE VEHICLE SHUT OFF ON MY WIFE AND CHILD WHILE SHE WAS DRIVING IT ON THE HIGHWAY, AND WE TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS LOW ON OIL AND THEY DID AN OIL CONSUMPTION TEST AND CLEARED THE VEHICLE AND SAID IT WAS A COMMON PROBLEM AND THEY HAVE TO DO OIL CONSUMPTION TEST BEFORE CHRYSLER WILL ISSUE A REPLACEMENT MOTOR, AFTER 2 MONTHS OF THE TEST THEY CONCLUDED THAT IT WAS OK AND SAFE TO DRIVE. THE ISSUE HAPPEND AGAIN WITH MY WIFE AND CHILD IN THE CAR AND DRIVING DOWN THE ROAD, SHE MADE IT BACK HOME AND THE MOTOR WAS OUT OF OIL 3,000 MILES BEFORE HER NEXT OIL CHANGE. I GOT IT TO THE DEALER AND THEY SAID THEY HAVE TO DO THE OIL CONSUMPTION TEST PROCESS AGAIN.

SEVERAL TIMES NOW IN THE PAST FEW MONTHS WHEN I START TO ACCELERATE, THE JEEP "JUMPS". ALMOST LIKE ITS SLIPPING OR TRYING TO JUMP GEARS. IT'S VERY SCARY, AND I'M AFRAID OF IT JUMPING WHEN I LEAST EXPECT IT AND CAUSE AN ACCIDENT WHICH I DO NOT NEED IN MY CONDITION. AND I JUST RECENTLY REALIZED THAT THE START/STOP FUNCTION HAS NOT BEEN WORKING, WHICH I BELIEVE MAY HAVE SOMETHING TO DO WITH IT,I ASKED MY DEALER TO CHECK IT AND THEY GAVE ME THE RUN AROUND. THEN SOMEONE OVER HEARD ME TALKING AND SAID THEY HAD THE SAME PROBLEM. SO I GOOGLED IT AND THERE HAS BEEN SEVERAL COMPLAINTS FOR THE EXACT SAME THING ALL OVER THE I INTERNET! WHAT DOES IT TAKE TO HAVE THIS SERIOUSLY CHECKED OUT FOR A RECALL? HOW MANY COMPLAINTS ON THE SAME ISSUE DOES IT TAKE FOR SOMETHING TO BE DONE? I AM DISABLED AND CANNOT AFFORD TO REPLACE A TRANSMISSION THAT'S ONLY 2 YRS OLD! AND NO ONE SHOULD HAVE TO ESPECIALLY IF IT'S A DEFECT WHICH IT APPEARS TO BE. PLEASE HELP ME WITH THIS SITUATION IF AT ALL POSSIBLE. THANK YOU SO MUCH,

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE RPMS INCREASED AFTER THE VEHICLE WAS SLOWED DOWN. ALSO, THE VEHICLE SHOOK AFTER IT ACCELERATED. THE VEHICLE WAS TAKEN TO SUN LAND PARK DODGE CHRYSLER JEEP RAM (950 CROCKETT ST, EL PASO, TX 79922) ON FOUR SEPARATE OCCASIONS TO BE REPAIRED, BUT THE FAILURE RECURRED WHILE STILL UNDER WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE DIAGNOSIS INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.

THE CAR WOULD STALL IN THE MIDDLE OF THE ROAD. THIS HAPPENED BEFORE, I TOOK IT TO THE DEALERSHIP, THEY TOLD ME IT WAS DUE TO LOW/DIRTY OIL LEVEL, THEY DID THE OIL CHANGE AND IT WAS FINE FOR A WHILE. THIS MORNING THE CAR STALLED IN THE MIDDLE OF THE ROAD, I HAVE ABOUT 5,000 MILES ON THE CAR SINCE LAST MAINTENANCE, BUT WHEN I CHECKED THE OIL CHANGE INDICATOR, IT SHOWED THAT I STILL HAVE ABOUT 36%.

THE CHECK ENGINE LIGHT IS ON ONCE IN TWO WEEKS. MY LOCAL DEALER IN SAN DIEGO (RANCHO CHRYSLER JEEP DODGE) SAID THAT THERE IS A PROBLEM WITH ENGINE GAS VALVE. THEY SAID IT WAS LEAKING. EACH TIME THIS IS THE ISSUE. THIS IS MY 4TH TIME GOING TO THE DEALER. I STRONGLY BELIEVE THAT ITS VERY RISKY FOR PASSENGERS TO DRIVE SUCH CARS WITH LEAKS. I REQUEST NHTSA TEAM TO PLEASE REVIEW ALL JEEP CHEROKEE MODELS AS THEY NEED RE-CALLS AND ITS UNSAFE FOR PUBLIC TO DRIVE SUCH LEAKY VEHICLES. I WAS VERY AFRAID WHEN I WAS TURNING ON HIGHWAY AND MY CAR STARTED NOISE AS IF SOMETHING IS BURSTING, IT WAS VERY FRIGHTENING MOMENT.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE "SWITCH TO NEUTRAL" WARNING MESSAGE APPEARED AND THE CHECK ENGINE INDICATOR ILLUMINATED. AFTERWARDS, THE VEHICLE STALLED. NEW HOLLAND JEEP IN NEW HOLLAND, PA WAS CONTACTED AND DIAGNOSED THAT THE FAILURE WAS DUE TO EXCESSIVE ENGINE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 250.

2016 JEEP CHEROKEE HAS TWICE STALLED WHILE DRIVING ABOUT 30 MPH. LOSE ALL POWER. FIRST TIME , 21,218 MILES, DEALER SAID PROBABLY LOW ON OIL, BUT OIL CHANGE WAS NOT OVERDUE AND NO INDICATOR LIGHTS EVER SHOWED. THEY DID OIL CHANGE AND THEN CHECKED CAR AT NEXT OIL CHANGE, THEY DIDN'T FIND ANYTHING. AT 30,930 MILES, CAR STALLED AGAIN DRIVING 30 MPH OUT OF NOWHERE. BARELY ABLE TO GET TO SIDE OF ROAD. EXTREMELY DANGEROUS SITUATION. DEALER AGAIN SAID OIL ISSUE AND WE ARE ADVISED TO RETURN TO DEALER IN 1000 MILES TO DO AN OIL CONSUMPTION TEST. IN RESEARCHING THIS ISSUE IT SEEMS THAT THIS IS AN ONGOING ISSUE THAT NO ONE SEEMS TO GET RESOLVED. DEALER SAYS THEY HAVE NOT HEARD OF ISSUE, BUT A SIMPLE GOOGLE SEARCH SHOWS THIS IS NOT AN ISOLATED ISSUE.

I CAME OUT OF MY DRIVE WAY AND STARTED DOWN THE ROAD (35MPH) AND ALL OF A SUDDEN WITHOUT ANY INDICATION MY PANORAMIC SUNROOF EXPLODED AND SHATTERED ALL OVER THE CAR. THERE WERE NO OTHER VEHICLES ON THIS ROAD, THE ROAD WAS PAVED WITH NO POTHOLES. THE TEMPERATURE WAS ANYWHERE BETWEEN 55-65 AND THE INSIDE OF THE JEEP WAS AT A CONTROLLED TEMPERATURE.

I'VE OWNED THIS VEHICLE FOR THREE WEEKS. I PARKED MY CHEROKEE OUTSIDE MY OFFICE AT WORK, SHUT IT OFF AS NORMAL, AND CAME BACK OUT A FEW HOURS LATER TO RUN SOME ERRANDS. I RECEIVED A MESSAGE THAT STATED 'NO FOB DETECTED'. I TRIED THE AUTO START, WHICH WORKED, THE LOCK AND UNLOCK FROM THE KEY FOB WORKED, BUT WHEN I TRIED TO START THE VEHICLE THE ONLY MESSAGE RECEIVED WAS 'NO FOB DETECTED'. I CALLED JEEP AND THEY TRIED TO WALK ME THROUGH A RESET, WHICH DID NOT WORK. AAA CAME OUT TO TRY TO ASSIST. THEY DISCONNECTED THE BATTERY, TRIED JUMPING THE VEHICLE, AND PERFORMED THE RESET AS WELL. NONE OF THIS WORKED. I HAD TO HAVE IT TOWED TO THE DEALERSHIP AND AM STILL WAITING ON DIAGNOSTICS TO TELL ME WHAT WAS WRONG WITH IT AND HOW MUCH IT WILL COST TO FIX.

WHILE DRIVING THE ENGINE CUT OUT. I DRIFTED TO THE SIDE OF THE ROAD, PUT IT IN PARK AND RESTARTED IT. THERE WASN'T ANY MESSAGE THERE WAS A PROBLEM. IT WAS FINE FOR A COUPLE OF DAYS AND THEN WHILE DRIVING TO WORK THE SAME THING HAPPEN AGAIN. I WAS ABLE TO GET TO THE SIDE WITHOUT BEING HIT. ON CHECKING THE INTERNET IT SHOWED OTHERS HAD THE SAME PROBLEM AND WAS RELATED TO OIL. . CHECKED OIL AND IT WAS LOW. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THE 2.4 CUTS OFF EVEN IF THE VEHICLE IS IN MOTION WITH NO WARNING WHEN OIL IS LOW. NO ONE EVER TOLD ME THIS. HAD I BEEN ON A BUSIER MULTI LANE ROAD I MAY HAVE BEEN INVOLVED IN AN ACCIDENT. I HAVE NEVER NEEDED TO CHECK MY OIL BETWEEN SERVICE ON A NEWER CAR BEFORE THIS IS AN UNSAFE DEFAULT TO LOW OIL. IT PUTS THE DRIVER AND PUBLIC IN DANGER. HAD I BEEN TOLD THE VEHICLE MAY SHUT OFF WHILE I WAS DRIVING I WOULD NEVER HAVE BOUGHT THE CAR. I CANT BELIEVE THAT THEY ARE ALLOWED TO HAVE THIS AS A FEATURE WITH NO WARNING.

MY 2016 JEEP CHEROKEE HAS LESS THAN 30000 MILES ON IT. IT SHIFTS EXTREMELY ROUGH FROM NEUTRAL TO DRIVE. THE ENGINE HAS A LOUD TICKING AT IDLE.

ON 6 SEPARATE OCCASIONS I'VE HAD AN ANNUNCIATION ON THE DRIVER INSTRUMENT DISPLAY OF 'SERVICE SHIFTER' WITH ASSOCIATED RED ILLUMINATION OF ALL SHIFT POSITIONS OF P,R,N,D ACCOMPANIED BY A SINGLE CHIME. THE DRIVER INSTRUMENT DISPLAY REMAINS FROZEN ON 'SERVICE SHIFTER' AND ANY ATTEMPT TO CHANGE PAGES TO CHECK FOR STORED MESSAGES IS NOT ACKNOWLEGED UNTIL THE CAR IS SHUTDOWN, THEN RESTARTED. NO FAULTS APPEAR WHEN STORED MESSAGES ARE REVIEWED. ONCE RESTARTED THE MESSAGE 'SERVICE SHIFTER' IS CLEARED. THERE APPEARS TO BE NO COMMONALITY BETWEEN EACH REOCCURING EPISODE. ONCE IT CAME ON AFTER START, THE REST WHILE I WAS DRIVING BETWEEN 30MPH AND 50MPH AFTER SOMETIME IN A STRAIGHT LINE ON URBAN STREETS AND SECONDARY HIGHWAYS. MILEAGE IT FIRST CAME ON WAS 16014 THEN 18875, 20949, 21225, 21422 AND FINALLY 24216(JUST AS I WAS PULLING INTO THE JEEP DEALERSHIP FOR SERVICE). JEEP SERVICE PROVIDED LITTLE INFORMATION ON THE PROBLEM AND RELEASED THE CAR TO ME. MY ONLINE RESEARCH SHOWED SEVERAL JEEPS, DIFFERENT MODELS, ON THE JEEP FORUM WITH THE SAME MALADY AS FAR BACK AS 2014. AS OF THIS DATE MY JEEPS' SOFTWARE IS UP-TO-DATE WITH NO RECALLS.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER (HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS, 11212 REISTERSTOWN RD, OWINGS MILLS, MD 21117) WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 40,000.

MY JEEP CHEROKEE SPORT 2016 GOT STUCK IN A GEAR AND WOULD NOT SHIFT. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE GAS PEDAL WOULD NOT DO ANYTHING. IT HAPPENED 5 TIMES ON MY WAY HOME FROM A ROAD TRIP AND WAS VERY DANGEROUS. THE JEEP APPARENTLY NEEDS A SOFTWARE UPDATE AND I BELIEVE I SHOULDN'T HAVE TO PAY FOR THAT. THE VEHICLE ONLY HAS 30K MILES ON IT.

THREE TIMES RECENTLY I WAS PULLING OUT FROM A STOP SIGN AND THE CAR WOULD NOT GO. I THOUGHT THE ENGINE HAD DIED BUT IT WAS STILL ON/RUNNING. THEN ON A SEPARATE INCIDENT I WAS TRAVELING ON THE INTERSTATE AT 55 MPH WHEN THE SERVICE TRANSMISSION LIGHT SUDDENLY CAME ON AND THE SPEED DROPPED DOWN TO 20 MPH AND I COULD NOT CONTROL THE SPEED.

I WAS DRIVING TO TOWN AND THE LOW OIL PRESSER LIGHT CAME ON I GET OFF THE ROAD THEN MY CAR DIED I WAS NOT ABLE TO RESTART IT. I CHECKED THE OIL AND IT WAS EMPTY? I PUT 2 QUARTS OF OIL IN IT AND THEM IT STATED RIGHT UP. I TOOK IT TO THE CAR LOT THE NEXT DAY AND THERE WAS ONLY 1 QUART OF OIL IN IT. AT THIS TIME I HAD ONLY DROVE IT 23 MILES SINCE I HAD PUT THE OIL IN THERE, THEY TOLD ME THERE WAS NOT ANY LEAKS AND THAT THEY WOULD FILL IT UP AND FOR ME TO COME BACK IN A WEEK. I REALLY HOPE THAT I CAN MAKE IT A WEEK WITH THE OIL THEY PUT IN THERE I HAVE SET THE MILLAGE THING IN THE CAR TO 0 AND I WILL SEE HOW MANY MILES I DRIVE AND IF IT IS OUT OF OIL WHEN I GO BACK.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING UP A HILL, THE VEHICLE STALLED AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,000.

THE AUTOMATIC LIGHTING HAD BEEN SWITCHING BETWEEN DAY AND NIGHT MODE FOR A COUPLE OF DAYS. THEN WHILE DRIVING, WITHOUT WARNING, THE CAR CAME TO A STOP AND GAVE A MESSAGE "YOU MUST BE IN PARK BEFORE SHIFTING GEARS". THE ENGINE THEN STOPPED. THIS OCCURRED IN A ROTARY, LUCKILY ON A QUIET STREET. AFTER A COUPLE OF MINUTES, I WAS ABLE TO START THE CAR AND IT APPEARED FINE.

TRANSMISSION STALLING WHILE STARTING 0-20 MPH. HARD SHIFTS AND SERVICE LIGHT FLASHING. AFTER SEVERAL INSTANCES, VEHICLE TRANSMISSION STOPPED WORKING AS I APPROACHED A STOP SIGN. I STOPPED, SHUT OFF AND RESTARTED THE VEHICLE IN PARK, SHIFTED TO DRIVE AND THE VEHICLE OPERATED IN REVERSE.

WHEN GOING DOWN INCLINE THE ENGINE AND RPMS GAUGE SURGE UP AND DOWN.

TRANSMISSION RANDOMLY GOES INTO NEUTRAL & THE CAR DOES NOT MOVE WHEN PRESSING THE GAS. THE 1ST TIME IT HAPPENED I WAS PULLING OUT ON AN EXTREMELY BUSY HIGHWAY & MAKING A RIGHT TO MERGE INTO TRAFFIC. MY CAR FROZE IN THE LANE & 3 CARS NEARLY HIT ME AT HIGH SPEEDS SWERVING AROUND ME. I BROUGHT IT TO THE JEEP DEALERSHIP AS IT IS UNDER WARRANTY & AFTER A FEW HOURS, THEY CALLED & SAID IT WAS READY & IT WAS JUST A "SOFTWARE UPDATE". WEEKS LATER THE SAME THING HAPPENED ONLY THIS TIME WHILE MAKING A LEFT TO MERGE INTO TRAFFIC. I WAS IN THE MEDIAN WAITING FOR TRAFFIC TO CLEAR & WHEN IT DID, I WENT - AGAIN IT WAS LIKE IT WAS STUCK IN NEUTRAL & THIS TIME I WAS ALMOST HIT BY A SEMI-TRUCK WHO NEARLY JACK-KNIFED TRYING NOT TO HIT ME. BACK TO THE DEALERSHIP I WENT EXPRESSING MY TERROR & THE FACT THERE IS NO WAY I FEEL SAFE IN THIS CAR UNTIL IT'S FIXED. I'M SUPPOSE TO PUT MY 15 YEAR-OLD SON BEHIND THE WHEEL OF IT WHEN HE GETS HIS PERMIT IN A FEW WEEKS?? TODAY IS THURSDAY & MY CAR HAS BEEN AT THE DEALERSHIP SINCE 7:30AM LAST FRIDAY. I HAVE TO PICK IT UP TOMORROW AFTER WORK. THEY CALLED TO TELL ME THEY "CANNOT DUPLICATE THE PROBLEM" & RECOMMENDED I "DRIVE WITH THEIR TECHNICIAN TO SEE IF IT CAN BE DUPLICATED WITH HIM IN THE CAR..." SERIOUSLY!? CONSIDERING THIS IS A RANDOM/INTERMITTENT ISSUE, & DOES NOT COME WITH WARNING, THE DUPLICATION EFFORT IS NOT LIKELY. I RELAYED THE RESEARCH I HAD DONE SINCE ONLINE & RECOMMENDED LOOKING AT THE 9-SPEED TRANSMISSION ISSUES THAT HAVE CAUSED PROBLEMS WITH THE

SHORTLY AFTER FUELING MY VEHICLE MY VEHICLE WILL LOSE ALL ACCELERATION. IT HAS BEEN A PROBLEM SINCE THE CAR WAS FIRST PURCHASED AND CONTINUES WITH 30,000 MILES. IT OCCURS ABOUT 70% OF THE TIME AFTER FUELING. THE MOST RECENT OCCOURANCES CAUSED ME TO STALL ON A MAJOR ROADWAY. I WAS NEARLY HIT BY A TRAILER. IN ORDER FOR ME TO GAIN POWER AGAIN I MUST SHIFT TURN THE CAR OFF SHIFT TO PARK AND THEN RESTART THE CAR..

MY CAR WON'T START INTERMITTENTLY AND COMPLETELY SHUT OFF STOPPED AT A TRAFFIC LIGHT. IT STARTED AFTER 15 MINUTES OF BEING IN THE FAST LANE WITH MY FLASHERS ON WHICH WAS EXTREMELY DANGEROUS. I COULD HAVE BEEN HIT EASILY. THIS PROBLEM IS OCCURING AMONG A LOT OF CUSTOMERS OF JEEP. THEY NEED TO BE ACCOUNTABLE.

THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COMPLETELY UNSAFE TO THE PERSON OPERATING THE VEHICLE AND TO OTHERS ON THE ROAD. JEEP AND THE DEALERSHIP HAVE IGNORED THE PROBLEM AND I HAVE EVEN BEEN TOLD BY JEEP CUSTOMER SERVICE THAT "THE ENGINE IS OPERATING AS DESIGNED" WHICH MEANS THAT IT WILL SHUT OFF WITHOUT WARNING TO PROTECT THE ENGINE, NOT THOSE INSIDE THE VEHICLE. THEY HAVE REFUSED TO FIX OR ACKNOWLEDGE THE ISSUE, REFUSED TO VOID THE LEASE AND REFUSED TO REPLACE THE VEHICLE.

WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN. NOW I AM AFRAID THIS WILL HAPPEN EVERY TIME I COME TO A STOP. MY CAR HAS 19300 MILES.... NOTHING TO THIS EXTENT SHOULD BE GOING WRONG.

WINDOW WOULD NOT GO DOWN WHEN THE SWITCH WAS PUSHED. LATER WHILE DRIVING WINDOW STARTED SLIDING DOWN BY ITSELF. DEALERSHIP CLAIMED THE RETURN WAS BROKEN AND 2" OF THE BOTTOM OF THE WINDOW WAS BROKE OFF. NO ACCIDENT OR DAMAGE HAD BEEN DONE TO THE DOOR. BREAKAGE SEEMS TO BE CONSISTENT WITH EARLIER JEEP MODELS. DEALERSHIP WOULD NOT COVER REPAIR AND CHANGED OVER $900 TO REPAIR.

SERVICE TRANSMISSION AND CHECK ENGINE LIGHT CAME ON DRIVING ON I270 IN MARYLAND AND COMPLETELY LOST ALL POWER AT 60MPH AND HAD TO CAREFULLY COAST TO THE SIDE OF THE ROAD BECAUSE VEHICLE WOULDN'T ACCELARATE ANYMORE. VEHICLE IS AT THE DEALERSHIP NOW BACK IN VIRGINIA AFTER GETTING TOWED FROM I270. MY JEEP ONLY HAS 27000 MILES.

I PURCHASED MY 2016 JEEP CHEROKEE IN MARCH OF 2016, AND TOOK DELIVERY IN JUNE OF 2016. AFTER HAVING MUNTI0LE MAINTENANCE ISSUES WITH IT, IT WAS DETERMINED THAT MY JEEP HAD 2 DIFFERENT TIRE SIZES ON IT. TWO TIRES HAD A CIRCUMFERENCE OF 60R AND THE OTHER TWO HAD A CIRCUMFERENCE OF 65R. FIAT-CHRYSLWR HAS REFUSED TO MAKE AMENDS TO THIS POINT. I DID NO FIND OUT UNTIL AFTER DRIVING 11,000 MILES.

2/12/18 ,2016 JEEP CHEROKEE, 26,300 MILES. DRIVING ON I-5 IN WASHINGTON TO SEATTLE TP PICK UP MY PREGNANT WIFE FROM THE AIRPORT ABOUT 45 MILES FROM HOME SPEED WAS 72 MPH. SERVICE TRANSMISSION DISPLAYED ON DASH WITH THE CHECK ENGINE LIGHT. THE VEHICLE WOULD REV BUT SLOWLY ACCELERATE. I WAS ABLE TO GET OFF THE HIGHWAY. ONCE STOPPED THE CAR WOULD REV BUT BARLEY MOVE FORWARD. PULLED INTO A SHOPPING CENTER, I TURNED THE CAR OFF AND INSPECTED THE ENGINE AND UNDERNEATH THE VEHICLE FOR ANY FLUIDS. ONCE I STARTED THE CAR IT WOULD CREEP FORWARD SLOWLY UNTIL IT REACHED 45MPH. THE SERVICE TRANSMISSION CLEARED FROM THE DISPLAY BUT THE CHECK ENGINE LIGHT STAYED ON. THE CAR OPERATED NORMALLY BUT SHIFTED ROUGH. TURNED AROUND TO HEAD HOME THE SERVICE TRANSMISSION DISPLAYED AGAIN AND THE CAR WOULD NOT ACCELERATE. PULLED OVER AGAIN TURNED THE CAR ON AND OFF AND RESUMED NORMAL DRIVING. THE CHECK ENGINE LIGHT IS STILL ON BUT LIMPED 45 MILES HOME. I WILL BE TAKING THE CAR TO THE DEALERSHIP IN THE MORNING. MULTIPLE COMPLAINTS ABOUT THIS ISSUE FOR THE VEHICLE.

HEADLIGHTS ARE INADEQUATE, VERY BAD LIGHTING FOR NIGHT DRIVING, NOT INCIDENTS BUT RELUCTANT TO DRIVE AT NIGHT

SEAT CAPACITY LABEL OFF BY 1

DRIVING ON THE HIGHWAY A DINGING NOISE CHECK ENGINE LIGHT CAME ON SERVICE TRANSMISSION MESSAGE CAME UP LOST ALL POWER WAS BARELY ABLE TO GET OUT OF THE WAY OF THE TRAFFIC BEHIND SOMETHING NEEDS TO BE DONE BEFORE PEOPLE GET KILLED THIS IS VERY DANGEROUS MY CAR ONLY HAS 61,000 MILES ON IT

TODAY, FEBRUARY 1, 2018 I WAS DRIVING ON A STRAIGHT ROAD AND MY 2016 JEEP CHEROKEE AND IT SHUT OFF IN THE MIDDLE OF ME DRIVING IT. I WAS ON A BUSY STREET IN MY TOWN AND ALMOST GOT T-BONED BY ANOTHER CAR. I AM 5 MONTHS PREGNANT AND THIS IS A MAJOR SAFETY CONCERN. I FEARFUL TO STEP BACK INTO MY VEHICLE AND DRIVE IT.

PLEASE HELP ME WITH MY POTENTIALLY DEADLY PROBLEM? MY 2016 CHEROKEE DIES WHILE I'M DRIVING (CITY & HIGHWAY ["DINGED" BUT DIDN'T DIE-I WON'T DRIVE IT ON THE HIGHWAY]). IT IS FRIGHTENING AND POTENTIALLY DEADLY. THERE IS NO PATTERN TO WHEN OR WHY THIS HAPPENS. IT HAPPENS REPEATEDLY AND THE DEALERSHIP CANNOT IDENTIFY NOR CORRECT THE PROBLEM. THE COMPUTER DOESN'T REGISTER ANY CODES AND DOESN'T RECOGNIZE THAT THE VEHICLE HAS DIED. NOTHING SHOWS ON THE DASHBOARD EITHER WHEN THIS HAPPENS. THERE IS A "DING" AND THE CAR DIES. I HAVE BEEN READING (ONLINE) MANY OTHER IDENTICAL ACCOUNTS OF THIS PROBLEM WITH OTHERS WHO WON THE 2015 & 2016 CHEROKEE MODELS. MY CAR IS, YET AGAIN, AT THE DEALERSHIP. PLEASE HELP ME? THIS IS A POTENTIALLY DEADLY SITUATION. I AM AFRAID TO DRIVE THIS VEHICLE. AND, OTHERS ARE EXPERIENCING EXACTLY THE SAME THING. THANK YOU!

ENGINE THERMOSTAT WENT BAD AROUND 60,000 MILES. THE ENGINE WOULD NOT WARM UP TO TEMPERATURE ON COLD DAYS AND WOULD NOT STAY COOL ENOUGH ON WARM DAYS. THE ENGINE LIGHT CAME ON AND THE ENGINE DIDN'T SOUND LIKE IT SHOULD WHEN RUNNING. THE THERMOSTAT HAD TO BE REPLACED, COSTING ALMOST $500 FOR A FIX THAT SHOULDN'T HAVE COST THAT MUCH.

"TAKATA RECALL" I HAVE HAD MY CAR LOOKED AT A COUPLE TIMES FOR THE SAME ISSUES AND NO LUCK GETTING IT FIXED. WHILE DRIVING ON BOTH HIGHWAY AND REGULAR ROADS I WILL GET A WARNING CHIME AND ALL OF A SUDDEN MY SERVICE PARKING BRAKE, ABS, TRACTION CONTROL, AND FOUR WHEEL DRIVE- OVERHEATED LIGHTS COME ON. I THEN LOSE POWER STEERING, THE STEERING WHEEL BECOMES VERY STIFF AND THE BRAKES STOP WORKING. IT IS VERY SCARY ESPECIALLY IN THE WINTER TIME, TO NOT BE ABLE TO CONTROL YOUR VEHICLE. I AM PREGNANT AND HAVE A 2 YEAR OLD CHILD AND DO NOT WANT THIS JEEP ANYMORE UNLESS FIXED. I HAVE DONE RESEARCH AND IT SEEMS THAT PEOPLE WITH THE SAME JEEP EVEN DIFFERENT YEARS HAVE HAD THE SAME ISSUE. PLEASE HELP! THIS ALWAYS HAPPENS WHEN THE VEHICLE IS IN MOTION. I HAVE MANY OF THE SAME IMAGES JUST ALL DIFFERENT DAYS THIS HAS HAPPENED TO ME. I WILL ATTACH AND IMAGE BELOW. AS STATED THIS HAS HAPPENED MULTIPLE TIMES NOT JUST ONE DAY. THANK YOU.