2015 Jeep Cherokee complaints

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE FAILURE OCCURRED WHILE TRAVELING DOWNHILL AND RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100. UPDATED 8/10/15*CN

VEHICLE PERFORMED VERY WELL FOR THE FIRST 11,500 UNTIL I DID A RO1 SOFTWARE RECALL AT DEALERSHIP. IMMEDIATELY UPON PICKING UP THE CAR, I NOTICED THAT THE CAR WOULD NO LONGER SHIFT PROPERLY. DEALER CLAIMED THAT I JUST NEEDED TO "RELEARN" IT. SIX WEEKS, 3000 MILES, 4 TRIPS BACK TO THE DEALER AND IT STILL WILL NOT SHIFT NORMALLY. AFTER FOUR TRIPS THEY FINALLY LEVEL WITH ME THAT THE NEW SOFTWARE PREVENTS A 3-2 DOWNSHIFT AND LIMITS THE AMOUNT THAT THE TRANSMISSION DOWNSHIFTS AT ANY TIME. THIS IS EXTREMELY DANGEROUS AND ALMOST CAUSED AN ACCIDENT ON SEVERAL OCCASIONS NOW. WHEN YOU SLOW DOWN ALL THE WAY TO 1MPH, THE CAR NOW STAYS IN 3RD GEAR SO THAT YOU HAVE NO POWER AT ALL WHEN TRYING TO MERGE INTO TRAFFIC. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES NOW EVEN THOUGH I AM TRYING TO GET A TWO BLOCK HEAD START. WHEN GOING AROUND THE CORNER, THE ONLY WAY THAT YOU CAN GET MOVING AGAIN IS TO JAM THE ACCELERATER TO THE FLOOR AND FORCE IT INTO FIRST GEAR, UPON WHICH THE CAR WILL SURGE AND LOOSE TRACTION. VERY DANGEROUS AND UNSTABLE. IN THE MOUNTAINS OR HILLY TERRAIN, THIS CAR IS NOW A DEATH TRAP. CHRYSLER AS PER SOFTWARE ENGINEER LOUIS FARROW CLAIMS THAT THIS IS NOW CONSIDERED "NORMAL OPERATION."

TRANSMISSION HAS ALWAYS BEEN "QUIRKY". THE TRANSMISSION SOFTWARE WAS UPDATED IN APRIL. SOON AFTERWARDS I STARTED TO NOTICE LOSS OF POWER AFTER SLOWING DOWN OR COMING TO A NEAR STOP. THE AUTOMATIC 9 SPEED WAS NOT IN THE CORRECT GEAR. ONE DAY I WENT TO PULL OUT IN TRAFFIC AND HAD LITTLE POWER. THERE COULD HAVE BEEN AN ACCIDENT AS THE OTHER VEHICLES HAD TO BRAKE TO AVOID ME. VEHICLE IS AT THE DEALER WAITING FOR A NEW TRANSMISSION. I SAW ALL THE STORIES ONLINE ABOUT THE TRANSMISSION ISSUES IN THIS VEHICLE AND DECIDED I SHOULD ALSO REPORT MY EXPERIENCE.

WHILE DRIVING AT LOW SPEED, MAKING A RIGHT TURN AND ACCELERATING INTO TRAFFIC, THE WHOLE CAR SHAKES/WOBBLES FROM SIDE TO SIDE. ALMOST FRIGHTENINGLY SEVERE AT TIMES. DEALER CLAIMS THEY CANNOT REPRODUCE. SOMETIMES GET THIS SHAKE WHILE ACCELERATING GENTLY IN STRAIGHT LINE, USUALLY ALWAYS WHEN IN SECOND GEAR. THEY CONTINUE TO PRODUCE THESE JEEPS EVERY DAY, MANY WILL HAVE THIS DEFECT. THERE ARE BULLETINS OUT THERE, BUT NOBODY REALLY HAS CLAIMED THE ISSUE IS FIXED. UNACCEPTABLE FOR A MODERN, NEW DESIGNED CAR. FEELS LIKE A SAFETY RISK, BUT DEALER REFUSES TO HELP. SHOULDN'T I FEEL SAFE DRIVING MY NEW CAR?

VEHICLE BEGAN SHIFTING HARD, AND ACCELERATING WHEN BRAKES APPLIED. LUNGES FORWARD GAINING SPEED WHILE BRAKES ENGAGED. NO SERVICES ENGINE LIGHTS AT THAT TIMES. TAKEN TO DEALER FOR SERVICE. TOLD BY SERVICE MAN THAT IT HAD 2 RECALLS FOR UPDATES TO TRANSMISSION COMPUTER. NEVER NOTIFIED ABOUT RECALLS OR CAN'T FIND RECALLS REGARDING TRANSMISSION ON THEIR WEBSITE. UPDATES APPLIED TODAY AND WAS PICKED UP. DROVE APPROXIMATELY 10 MILES TOWARD HOME WHEN IT LUNGED HARD, ALARMS SOUNDED AND SERVICE LIGHTS TURNED ON. TAKEN DIRECTLY BACK TO DEALER AND AWAITING THEIR RESPONSE. OTHER NON SAFETY RELATED ISSUES INCLUDE DRIVER SIDE RUNNING LIGHT MALFUNCTION, SMART SCREEN AUDIO/CLIMATE CONTROL MALFUNCTIONS.

AS I WAS DRIVING ON THE HIGHWAY (CRUISE CONTROL), I RAISED MY RIGHT KNEE WHICH ACCIDENTALLY BUMPED THE IGNITION KEY WHICH TURNED THE CAR OFF. I TURNED TO KEY TO ON, BUT NO HELP, THEN START POSITION, AGAIN NO HELP. I THEN PUT THE TRANS IN NEUTRAL AND WAS ABLE TO RESTART THE ENGINE. HOWEVER, I COULD NOT SHIFT BACK INTO DRIVE. I HAD TO PULL OFF THE HIGHWAY, COME TO A COMPLETE STOP BEFORE I COULD SHIFT INTO DRIVE. FORTUNATELY I WAS ON A TWO LANE HIGHWAY WHERE I COULD SAFELY PULL OFF TO THE SIDE OF THE ROAD. HAD I BEEN IN ONE OF THE MIDDLE LANES OF I-5 NEAR SEATTLE, THIS COULD HAVE CAUSED A SERIOUS ACCIDENT (ME GETTING REAR ENDED). NOTE THAT I ABLE TO DUPLICATE THIS PROBLEM LATER.

THE 9 SPEED TRANSMISSION ON THE NEW JEEP CHEROKEE DOESN'T SEEM TO BE SAFE. IT HAS A MAJOR LAG ESPECIALLY AT ROLLING STOPS. WHEN ONE PRESSES THE GAS NOTHING HAPPENS FOR AROUND 2 TO 3 SECONDS THEN A HUGE BURST OF POWER. THAT MAY NOT SOUND LIKE A LONG TIME UNLESS YOUR IN THE MIDIAN TRYING TO TURN LEFT. IT HAS ALMOST GOTTEN ME KILLED ON SEVERAL OCCATIONS. THE VEHICLE HAS ALSO STARTED LAGGING WHILE PULLING INTO MY DRIVEWAY THEN IT GIVES YOU A BURST OF POWER ALMOST SENDING ME THROUGH MY GARAGE. I HAVE HAD TO PULL OUT OF A SLOW TRUN TO AVOID GETTING HIT THEN THE POWER COMES ON SENDING ME FLYING INTO A MEDIAN. JEEP THINKS IT'S THE TRANSMISSION AND THERE IS A 2 MONTH WAITING LIST JUST TO GET AN APPOINTMENT TO WAIT LONGER. I THINK THE PROBLEM STEMS FROM THE ENGINE START STOP SOFTWARE. WHEN YOUR GOING SLOW THE ENGINE IS PREPARING TO SHUT OFF BUT INSTEAD OF COMING TO A COMPLETE STOP LIKE SAY A LEFT TURN AT A GREEN LIGHT YOU PRESS THE GAS. THE COMPUTER TAKES A COUPLE SECONDS TO SWITCH TO POWER INSTEAD OF SHUTTING IT DOWN. WELL THAT'S MY BEST GUESS. I REALLY LIKE THIS VEHICLE THIS IS SUCH A DISAPPOINTMENT. JEEP HASN'T OFFERED ANY HELP BEYOND SAYING THEYLL CALL ME IN A COUPLE MONTHS TO SET UP AN APPOINTMENT. I HOPE IT DOESN'T GET ME INTO A WRECK BEFORE THEN.

I WAS MOVING VERY SLOWLY IN THE SECOND FROM RIGHT LANE ON ROUTE 287 IN NEW JERSEY. IN MY ATTEMPT TO CHANGE INTO THE FAR RIGHT LANE TO BE IN MY EXIT LANE I ACCELERATED HEAVILY. THE ENGINE SURGED AND MADE NOISE APPROPRIATE FOR THE SITUATION BUT DID NOT ACTUALLY ENGAGE IN MOVING THE VEHICLE FOR APPROXIMATELY 1-3 SECONDS. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. JEEP DEALERSHIP HAS BEEN ADVISED. THANK YOU.

A CAR TURNED LEFT AS I WAS GOING STRAIGHT AND STRUCK ME AT THE FRONT LEFT SIDE OF THE VEHICLE. THE IMPACT BROKE MY TIRED COMPLETELY OFF THE VEHICLE SMASHING BOTH THE FRONT AND THE ENTIRE SIDE OF MY CAR WITH ENOUGH DAMAGE FOR ME TO HAVE TO KICK MY DOOR MULTIPLE TIMES IN ORDER TO EXIT THE CAR. AFTER THE FIRST IMPACT I LOST CONTROL SINCE A TIRE WAS MISSING AND THE VEHICLE HIT A SEMI TRUCK HEAD ON. NO AIR BAGS DEPLOYED. CAR IS TOTALED AND HAS FRAME DAMAGE. I CONTACTED JEEP AND THEY HAVE SINCE DONE AN INVESTIGATION AND TOLD ME I WAS NOT GOING FAST ENOUGH FOR AIR BAGS TO DEPLOY AND ARE NOW NOT RETURNING MY CALLS. WHEN THE INVESTIGATOR CALLED ME AFTER HE INSPECTED THE VEHICLE HE WAS SHOCKED THAT I SAID THE CAR WAS TOTALED. THE CAR WAS BRAND NEW I HAD IT FOR 15 DAYS. THERE WAS A RECALL PERFORMED ON THE AIR BAGS THE DAY BEFORE AND WHEN REVIEWING THE RECEIPT SHOWED THAT THEY WORKED ON THE CAR FOR LESS THAN 15 MINS BUT HAD MY CAR FOR 6 HOURS? STATING THE RECALL WAS PREVIOUSLY PERFORMED EVEN THOUGH WHEN I BROUGHT MY CAR IN TO HAVE A SECURITY SYSTEM INSTALLED FEW DAYS PRIOR THEY SAID THE RECALL NEEDED TO BE PERFORMED AND I SET THE APPOINTMENT UP. THERE IS NO WAY I WAS NOT GOING FAST ENOUGH TO HAVE MY SAFETY FEATURES WORK IN MY BRAND NEW VEHICLE BUT I WAS GOING FAST ENOUGH FOR MY AXLE TO SNAP AND MY TIRE TO BECOME DISCONNECTED FROM THE VEHICLE. JEEP WILL NOT RETURN MY CALLS SO I MUST TAKE FURTHER ACTION. PLEASE ASSIST ME AND TAKE THIS SERIOUSLY NO ONE SHOULD FEEL UNSAFE IN THEIR VEHICLES.

PURCHASED A 2015 JEEP CHEROKEE LATITUDE 4X4 ON 2/28/2015. STARTED HAVING ISSUES WITH THE TRANSMISSION HESITATING AND JERKING INTO GEAR. TOOK IT TO THE DEALERSHIP ON 5/1/2015 AND WAS INFORMED THAT THERE IS A COMPUTER GLITCH THAT THE MANUFACTURER IS AWARE OF, BUT THERE IS NO FIX FOR IT. THEY SAY ITS SAFE TO DRIVE. ON 5/7/2015 I ALMOST GOT T-BONED BECAUSE THE TRANSMISSION WOULDN'T SHIFT PULLING OUT OF A PARKING LOT INTO TRAFFIC. IT FINALLY JERKED INTO GEAR BUT CONTINUED TO JERK AND WOULD NOT GO OVER 25MPH AND MY CHECK ENGINE LIGHT AND ERRORS CAME ON ABOUT THE START/STOP FUNCTION. THE DEALERSHIP TOWED MY CAR AND I AM USING A LOANER. THEY HAVE NO IDEA HOW TO FIX IT. THE 2015 JEEP CHEROKEE'S ARE COMPLETELY UNSAFE TO DRIVE! SPENT OVER $30,000 ON A VEHICLE THAT I CAN'T SAFELY DRIVE.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED AND APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,401.

I PURCHASED A JEEP CHEROKEE 2015 ON MAY 1ST AND STARTED HAVING TROUBLE WITH THE START/STOP SYSTEM ON THE 3RD. A PASSENGER AND I WERE COMING TO A STOP AND THE VEHICLE COMPLETELY SHUT OFF AND STOPPED RUNNING. THE CONTROL SYSTEM, WITHIN THE DRIVER'S PANEL, FLASHED START/STOP SYSTEM IS UNAVAILABLE, SERVICE START/STOP SYSTEM. I HAD TO RESTART THE CAR IN THE MIDDLE OF THE HIGHWAY. IT DID THIS THREE TIMES BEFORE WE GOT HOME. THE ENGINE LIGHT ALSO CAME ON AT THIS POINT. I DID NOT DRIVE IT AGAIN UNTIL THE NEXT MORNING AND HOPED TO MAKE IT TO WORK AND THEN TAKE IT TO THE DEALER THAT AFTERNOON. WELL I SHOULDN'T HAVE DONE THAT... ON THE WAY TO WORK, ON THE INTERSTATE, I STARTED SLOWING DOWN AND THE SYSTEM DID THE SAME THING. AS I SPED UP THE GEARS STARTING STICKING, THE CAR WAS STALLING AND I FINALLY HAD TO PULL OVER AND RESTART THE CAR. ON THE INTERSTATE!!! THE CAR DID THIS ANOTHER FOUR OR FIVE TIMES BEFORE I MADE IT TO WORK AND ANOTHER THREE TIMES BEFORE I GOT TO THE DEALERSHIP. WHEN I FIRST ARRIVED, THEY COULD NOT FIGURE OUT THE ISSUE AND NO REPROGRAMMING FIXED THE PROBLEM. THEY DID STATE THAT THE CAR HAS A FLASH UPDATE (AKA RECALL), WHICH WAS NOT COMMUNICATED TO ME WHEN I PURCHASED THE VEHICLE. SO FINALLY TODAY, THURSDAY, MAY 7TH, (3 DAYS LATER) CHRYSLER DECIDED THE CAR NEEDED A BRAND NEW TRANSMISSION. WASN'T THE TRANSMISSION BRAND NEW ANYWAY????? THIS PURCHASE HAS BEEN VERY DISAPPOINTING AND I AM REALLY CONCERNED ABOUT THE SAFETY OF THESE VEHICLES. I REALLY HOPE THIS NEW TRANSMISSIO

I OWN A 2015 JEEP CHEROKEE 4X4 (2.4L/4 CYL). I'VE BEEN HAVING ISSUES WITH THE NEW AUTOMATIC 9-SPEED TRANSMISSION. THE VEHICLE WILL LUNGE FORWARD WHILE DECELERATING AT SPEEDS BETWEEN 20-25 MPH. ONCE THE SPEEDOMETER REACHES 20 MPH, THE RPM'S SPIKE AND VEHICLE ACCELERATES (LUNGES) FORWARD. IN ADDITION WHILE ACCELERATING TO 55-60 MPH THE RPM'S REV AT A HIGHER RATE 3000-3500 RPM RANGE AND WILL NOT CLICK INTO GEAR PROPERLY. I TOOK MY JEEP BACK TO THE DEALER ON 4-25-15 AND AFTER A TEST DRIVE AND DIAGNOSIS THEY DECIDED TO REPLACE THE TRANSMISSION. I RECEIVED MY JEEP BACK ON MONDAY MAY 4TH AND IT STILL HAS THE SAME PROBLEM. THIS IS A SAFETY ISSUE AND I AM CONCERNED ABOUT HITTING ANOTHER CAR WHILE DECELERATING TOWARDS A STOP LIGHT OR STOP SIGN. AS SOON AS THE JEEP HITS 20 MPH, THE RPM'S SPIKE AND CAR WANTS TO GO FASTER. *TR

WHEN BRAKES ARE PRESSED THE ENGINE REVS UP, AND JERKS, THE RPMS SHOT UP, THEN PLUMMET, AND THE POWER SURGES, AND YOU FEEL THE CAR STRUGGLE TO FIND THE CORRECT GEAR. SERVICE ENGINE LIGHT ON, CANNOT BE RESET BY DEALER WHEN AT A STOP AND GOING UP INCLINE, NO POWER AT ALL MAY 1. 2015 BROUGHT TO DEALER. HOOKED UP TO COMPUTER, AN HOUR LATER DEALER RETURNS TELLING THAT THE VEHICLE NEEDS PARTS. THEY ARE BACK ORDERED. WE ARE SENT HOME WITH A UNSAFE VEHICLE TOLD TO COME BACK IN FOUR WEEKS. *TR

MY WIFE WAS DRIVING THE CAR ALL DAY LONG THE BRAKE LIGHT WOULD COME ON AND OFF AFTER PICKING UP MY CHILDREN SHE WAS GOING BY THE DEALERSHIP AND DECIDED TO TURN IN BECAUSE THE BRAKES WERE ACTING FUNNY AND HAS SHE GOT INTO THE DEALERSHIP SHE HAD A TOTAL BREAKDOWN YOU'RE THE GUY LOOKING AT THE CAR WAS IN AMAZEMENT THAT SHE MADE IT THERE SAFELY HE HAD NO IDEA HOW SHE MADE IT THERE SAFELY. *TR

I HAD THE VEHICLE AT THE DEALER TO HAVE THE TRANSMISSION REPROGRAMMED AS PER THEIR RECALL AND AFTER PICKING IT UP I WAS DRIVING HOME AND MAKING A LEFT TURN AT A BUSY INTERSECTION AND PUSHED ON THE GAS AND THERE WAS NO RESPONSE FROM THE VEHICLE LIKE THE TRANSMISSION WAS IN A HIGH GEAR AND HAD NOT SHIFTED DOWN. THE LIGHT TURNED RED AND THE ONLY WAY TO GET THE CAR TO RESPOND WAS TO FLOOR IT AND THE IT SHIFTED REALLY HARD AND TOOK OFF. IT HAPPENED TWO MORE TIMES IN THE NEXT TWO WEEKS AND WE HAVE TAKEN TO THE DEALER AGAIN AND THEY DID ANOTHER REPROGRAM ON IT AND NOW IT HAS A BAD LAG TIME WHEN YOU HAVE TO SHIFT IT ALL THE WAY DOWN SUCH AS TO PASS A CAR. THE DEALERSHIP ADMITTED THAT JEEP WAS HAVING ISSUES AND THAT HE HAD ANOTHER CAR IDENTICAL TO MINE COMING INTO THE SHOP THAT DAY. PEOPLE ARE GOING TO GET KILLED WITH THESE TRANSMISSION ISSUES. I AM AN AUTOMOTIVE TECHNICIAN FOR 40 YEARS AND DRIVING MY OWN CAR SCARES ME REAL BAD. WE BOUGHT THIS CAR BECAUSE WE LIVE IN A SNOWY CLIMATE AND I WANTED MY WIFE TO HAVE THE BEST FOUR WHEELER AVAILABLE. THE DEALER SAID THAT CHRYSLER HAS FIVE MEN WORKING ON THIS PROGRAMMING ISSUE AND I THINK THEY SHOULD HAVE A HUNDRED. PEOPLE ARE GOING TO DYE AND THIS PROBLEM IS ALL OVER THE INTERNET. I HOPE THAT THIS WILL RESOLVE FASTER THAN THE TOYOTA ISSUES THAT KILLED A LOT OF PEOPLE AND INJURED MANY MORE. *TR

TRANSMISSION FAILED TO ENGAGE, CAR WOULD NOT ACCELERATE, NARROWLY AVOIDED ACCIDENT. *TR

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT 25 MPH AND MAKING A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500. THE VIN WAS NOT AVAILABLE.

JEEP PERFORMED A RECALL ON TCM/PCM FOR THE 9 SPEED TRANSMISSION. NOW AT LOW SPEEDS 2-5MPH IN AN INTERSECTION OR FROM A STOP SIGN, OR SLOW DOWN ON RAILROAD TRACKS THE CAR WILL NOT MOVE EVEN WITH THE GAS PEDAL TO THE FLOOR, UP TO A 5 SECOND DELAY. WE WERE IN AN INTERSECTION, THE LIGHT CHANGED AND CARS WERE ONCOMING, AFTER HITTING THE GAS PEDAL THE CAR JUST SAT THERE, THIS HAS HAPPENED MULTIPLE TIMES AND WE WERE ALMOST HIT. TOOK IT BACK AND IT WAS REPROGRAMMED. STILL HAS THE SAME DELAY, TAKING IT BACK FOR THE 3RD TIME. IF YOU DO A ROLLING STOP AND START OUT INTO THE INTERSECTION THE CAR REFUSES TO MOVE, THE ENGINE IS RUNNING, BUT NO RESPONSE FROM THE JEEP. WE ARE AFRAID WE WILL GET STUCK IN AN INTERSECTION OR RAILROAD TRACK AND GET KILLED! THE JEEP ONLY HAS 4000 MILES ON IT. IF YOUR JEEP IS RUNNING FINE...DO NOT LET THEM REPROGRAM THE TRANSMISSION!!! *TR

BACKED OUT OF BUSINESS DRIVEWAY ONTO BUSY STREET AND PLACED VEHICLE INTO DRIVE, AS I DEPRESSED THE GAS PEDAL THE EMERGENCY PARKING BRAKE APPLIED ITSELF AND VEHICLE STAYED IN PLACE FOR SEVERAL SECONDS UNTIL BRAKE RELEASED ITSELF. NEARLY GOT REAR ENDED BY APPROACHING TRAFFIC FROM REAR. THIS HAS HAPPENED SEVERAL TIMES AND COULD BE A LIFE THREATENING SITUATION. *TR

SHORTLY BEFORE REACHING HER DESTINATION, THE DRIVER OF OUR VEHICLE SMELLED AN ODOR, BUT COULDN'T DETERMINE WHAT IT WAS. SHE CONTINUED ONTO HER DESTINATION AS IT WAS JUST UP THE STREET. SHE PARKED THE VEHICLE AND WAS PREPARING TO EXIT. BEFORE SHE COULD EXIT THE VEHICLE, A WITNESS SAW SMOKE COMING FROM UNDER THE VEHICLE. SHE QUICKLY EXITED THE VEHICLE AND SAW THE SMOKE. THE SMOKE THEN TURNED BLACK AND SHE SAW FLAMES. THE VEHICLE THEN BURST INTO FLAMES. *TR

1 DAY AFTER PURCHASING THE VEHICLE (JEEP CHEROKEE TRAILHAWK) WHILE TURNING INTO TRAFFIC, THE VEHICLE SHUT DOWN AND LOST ALL ENGINE AND STEERING AND WAS COMPLETELY DISABLED IN ONCOMING TRAFFIC. THE TRANSMISSION CHECK ENGINE LIGHT, PARKING BRAKE WARNING, AND LOSS OF 4-WHEEL DRIVE WARNINGS ALL CAME ON. THE VEHICLE WAS COMPLETELY IMMOBILE AND HIGHLY UNSAFE TO DRIVE. CHRYSLER/JEEP HAS ADVISED THEY DON'T KNOW EXACTLY WHAT IS CAUSING THE PROBLEM AND HAVE OFFERED SEVERAL FIXES, BUT THEY CAN NOT GUARANTEE ANY OF THEM WILL FIX THE SAFETY ISSUE. *TR

10NOV14 RETURNED THE CAR TO THE DEALER FOR P56 RECALL.24NOV14 MIL TURNED ON WHILE DRIVING W/ 1099 MILES. RETURNED CAR TO A DEALER IN THOUSAND OAKS.TECH RESETS MIL & ERASED CODES. 4MAR15 MIL TURNED-ON AGAIN W/ 4375 MILES ON THE CAR. I WAS DRIVING IT ON THE FREEWAY THEN IT STARTS TO LUNGE & SKIP GEAR, DEPRESSED THE ACCELERATION PEDAL & WOULDNT ACCELERATE & WAS BLESSED I DIDNT GET INTO AN ACCIDENT & MADE IT HOME SAFE.TRANS TEMP REACHED OVER 258 DEG, DOESNT ACCELERATE PROPERLY & LUNGES ALL THE TIME.EVERYTIME THE GEAR IS SHIFTED IT TAKES 5 SEC TO ENGAGE & LUNGES AGAIN W/ VERY LOUD KNOCKING SOUND AFTER IT ENGAGES.ERROR CODES SHOWED UP ON THE READER: U1504 INTAKE CONTROL MODULE MAL, P061B INTERNAL CONTROL MODULE CALCULATION PERFORMNCE, U0140 LOST COMM W/ BODY CNTRL MODULE, P07D9, P10A1 ABNORMAL OIL PUMP VOLT/OVRHEAT, & P1DAF.I DIDNT DRIVE THE CAR AFTER THAT & CALLED UP NEAREST DEALER IN VENTURA CA.ADVISOR SCHEDULED AN APPOINTMENT AFTER TELLING THEM WHAT HAPPENED.16MAR15, BROUGHT THE CAR TO THE DEALER IN VENTURA TO HAVE IT INSPECTED W/ THE PROBLEMS THAT I HAVE PROVIDED & LEFT THE CAR W/ 4375 MILES.17MAR15 ADVISOR INFORMED ME THAT TRANNY NEEDS TO BE REPLACE.25MAR15 I CONTACTED JEEP CHAT ONLINE & WAS ASSIGNED A CASE NUMBER.1APR15, RECEIVED THE CAR BACK W/ A NEW TRANNY INSTALLED.4APR15 THE CAR STARTED TO LUNGE AGAIN SLOWING DOWN & TRIES TO ACCELERATE BY ITSELF.SHIFTING OF GEAR TAKES 3 SEC TO ENGAGE, LUNGES & A VERY LOUD KNOCKING SOUND WILL ALSO BE HEARD AGAIN.AIRBAG LIGHT CAME ON & ERRO

THE VEHICLE IS A 3.2 L ENGINE EQUIPPED WITH STOP/START. WHEN I STOPPED AT A TRAFFIC LIGHT AFTER DRIVING ABOUT 45 MINUTES WITH NO INCIDENTS, THE STOP/START SYSTEM DISABLED. WHILE CONTINUING ONTO THE HIGHWAY THE TRANSMISSION REMAINED IN A LOWER GEAR AND THE TACHOMETER WAS ABOUT 4500 AT 50MPH. IT WAS SHIFTING ERRATICALLY AT THIS POINT. TURNING THE ENGINE OFF RESET IT. IT DROVE NORMALLY FOR 5 MINS THEN THE SAME ISSUE OCCURRED. I WENT TO THE DEALERSHIP THE FOLLOWING DAY AND FOUND I NEED THE 9 SPEED TRANSMISSION REPLACED. *TR

I WAS TURNING INTO MY DRIVEWAY AND SLOWED DOWN BEFORE HITTING THE SLOPE, WHEN I PRESSED THE GAS PEDAL TO GO UP THE DRIVEWAY THE ENGINE REVVED UP BUT THE CAR DIDN'T ACCELERATE. AFTER ABOUT A SECOND THE CAR JERKED AND SPED UP FASTER THAN NORMAL TO WHERE I HAD TO SLAM ON MY BREAKS TO AVOID HITTING THE GARAGE DOOR. *TR

MY CHEROKEE HAS BEEN HAVING TRANSMISSION PROBLEMS SINCE I BOUGHT IT IN NOVEMBER. AT FIRST I WAS TOLD THAT IT WAS JUST THE TRANSMISSION LEARNING HOW TO SHIFT BUT THEN IT KEPT SHIFTING ROUGHER AND ROUGHER. I BROUGHT IT IN WHEN I GOT THE OIL CHANGED, EXPRESSED MY CONCERNS, THEY DID THE RECALL, THE PROBLEM WASN'T FIXED. THEN THEY RE-CALIBRATED IT AND THAT DIDN'T FIX THE PROBLEM. NEXT THEY REPLACED THE ENTIRE TRANSMISSION, UNFORTUNATELY I'M HAVING THE SAME ISSUES. THE CAR NOW HAS 8,800 MILES AND IT STILL DOESN'T RUN RIGHT. I SPENT 30 THOUSAND ON A VEHICLE AND I HAVE SPENT WEEK AFTER WEEK BACK AND FORTH TO THE DEALERSHIP. I ALSO HAVE FILED A LEMON LAW CLAIM BUT AS USUAL CHRYSLER IS SLOW TO RESPOND. THIS TRANSMISSION SHOULD NEVER HAVE BEEN RELEASED. IT'S NOW AT THE POINT WHERE THE VEHICLE JERKS SEVERELY SOMETIMES WHEN IT SHIFTS. *TR

AFTER DOING THE JEEP CHEROKEE POWER TRAIN RECALL FOR THE TRANSMISSION MY CAR WOULD ONLY DRIVE FROM A FLAT SURFACE TO A HILL AT 20 MPH AND THEN DRIFT SLOWLY DOWN SPEED WISE. AFTER GETTING TO A FLAT SURFACE I WAS ABLE TO GET THE CAR UP TO A SPEED OF 40 MPH AND THEN LET OFF THE GAS AT WHICH TIME THE CAR STARTED TO GRAB AND SLOW QUICKLY BY 10 MPH AND THE RPMS WENT FROM 4 TO 1 AND THERE WAS A HUGE BANG UNDERNEATH MY CAR. TOOK THE CAR TO GET SERVICED BASED ON THE CHECK ENGINE LIGHT SAYING FOR A START STOP SYSTEM FAILURE (2ND CHECK ENGINE LIGHT FOR THIS PROBLEM). THE DEALER TOLD ME THAT THE NEW RECALL WOULD HAVE TO TAKE TIME ON THE COMPUTER TO READAPT TO DRIVING TENDENCIES OF THE DRIVER ACCORDING TO JEEP BUT WOULD BE HAPPY TO TEST DRIVE IT FOR ME. IN A MATTER OF 30 MINUTES I WAS GIVEN A CALL THAT I HAD A TRANSMISSION FAILURE AND NEEDED A NEW TRANSMISSION. I WAS GIVEN A RENTAL NO OTHER INFORMATION AND SENT ON MY WAY. I THINK TO ONLY HAVE 2600 MILES ON A 2015 JEEP CHEROKEE THAT I BOUGHT IN NOVEMBER IS A SHAME AND JEEP AND CHRYSLER SHOULD BE ASHAMED. TALKING ABOUT A $30,000 CAR TO HAVE TO HAVE A NEW TRANSMISSION INSTALLED AT ONLY 2600 MILES MAKES ME WORRIED WHEN MY BUMPER TO NUMBER EXPIRES WHAT COULD I HAVE TO REPLACE TO KEEP IT ON THE ROAD. *TR

THE SERVICE TRANSMISSION MESSAGE APPEARED ON THE DASH INFORMATION SCREEN. I WAS ON A HIGHWAY, DRIVING 60 MPH. IT FELT AS THOUGH THE CAR WAS SLOWING DOWN AND UNRESPONSIVE TO MY ATTEMPT TO ACCELERATE. ONCE I EXITED THE HIGHWAY, THE CAR DIDN'T RESPOND TO ATTEMPTS TO ACCELERATE WHEN LIGHT TURNED GREEN. IT FELT AS THOUGH IT WERE COASTING. I CAME TO A STOP AND REQUIRED A TOW TRUCK TO GET THE VEHICLE BACK TO DEALERSHIP SERVICE DEPARTMENT. I WAS LATER TOLD THERE WOULD BE A LIKELIHOOD OF NEEDING A NEW TRANSMISSION. SOMETHING WITH REGARD TO THE 8TH GEAR NOT ENGAGING DUE TO SOME ISSUE WITH THE SOLENOID. THAT ISSUE IS WHAT CAUSED THE GEAR TO NOT ENGAGE. ACCORDING TO THE PRE-ASSESSMENT BY THE SERVICE DEPARTMENT. THE SERVICE ADVISOR INDICATED THIS WAS A FAILURE THAT JEEP IS FAMILIAR WITH. PRIOR TO TODAY, I HAD EXPERIENCED A SENSATION OF THE VEHICLE TRYING TO ACCELERATE WHEN THE GAS PEDDLE WASN'T BRING DEPRESSED. WHEN ATTEMPTING TO DECELERATE, IT WOULD ATTEMPT TO LUNGE FORWARD AGAINST MY ATTEMPTS TO BRAKE. *TR

INTERIOR DOOR HANDLES ON THIS JEEP ARE FAULTY AND BREAK WITH ONLY NORMAL USE. I CALLED JEEP AND THEY SAID $400 A DOOR PANEL PLUS LABOR AND THEY CAN'T JUST FIX DOOR HANDLE THEY SAID WHOLE PANEL HAS TO BE REPLACED. THE TWO IN FRONT ARE COMPLETELY BROKE AND BACK TWO HAVE CRACKS. I WENT ONLINE WITH THIS ISSUE AND FOUND OUT THERE ARE THOUSANDS OF OTHERS LIKE ME IN THIS SITUATION. BECAUSE OF THIS COST IN REPAIRS I FEEL LIKE JEEP HAS PUT ME IN A UNSAFE SITUATION FOR MY FAMILY. THE JEEP IS A SPORT LIMITED AND IS FLAWLESS IN CONDITION, EXCEPT FOR THESE DOOR HANDLES. A RECALL NEEDS TO BE MADE BEFORE SOMEONE GETS STUCK IN THERE JEEP DURING AN ACCIDENT AND CAN'T GET OUT BECAUSE OF A BROKEN DOOR HANDLE. BECAUSE OF ALL THE FORUMS ON THIS ISSUE MY FAMILY AND I ARE DRIVING ARE OTHER VEHICLE AS MUCH AS POSSIBLE UNTIL I CAN FIGURE OUT HOW TO GET THIS PROBLEM FIXED. I AM HOPING I DO NOT HAVE TO SELL THIS RIG BECAUSE OF BROKEN DOOR HANDLES , BUT WITH A BABY IN BACK I AM NOT FEELING LIKE JEEP IS LOOKING OUT FOR THE TRUE SAFETY OF THERE CUSTOMERS AT THIS POINT IN TIME. *TR

TOOK VEHICLE IN FOR ,QUOTED FROM NOTICE, " FCA US SPOKESWOMAN SAID THE TRANSMISSION SOFTWARE REFLASH IS "INTENDED TO KEEP THE VEHICLE PERFORMING AS INTENDED, AND TO PREVENT DURABILITY ISSUES FROM OCCURRING IN THE FUTURE." I SCHEDULED THIS FOR THE NEXT WEEK WHEN I GOT THIS NOTICE IN THE MAIL. REFLASH DID NOT TAKE UNTIL SECOND TRY I WAS TOLD AND EVERYTHING CHECKED OUT OK. LEFT DEALERSHIP,GOT A MILE DOWN THE ROAD AND RPMS SHOT UP, STARTED LOOSING ACCELERATION AND CHECK ENGINE LIGHT CAME ON. IM TRYING TO KEEP FROM GETTING IN A ACCIDENT WHILE MAKING FIRST AVAILABLE U TURN TO LIMP BACK TO DEALER. THEY HOOK EVALUATION PROGRAMMING UP AND COME BACK AND TELL ME MY TRANSMISSION NEEDS TO BE REPLACED. THE "TRIP CODES" SHOULD HAVE GONE OFF WHEN THEY WERE DONE BUT DID NOT. IT HUNG ON LONG ENOUGH FOR ME TO GET ON THE ROAD WITH IT. *TR

I BOUGHT MY 2015 CHEROKEE LIMITED IN DECEMBER 2014. IT HAS A VERY ROUGH RIDE WITH JERKING MOVEMENTS AS IT SHIFTS GEARS.(OR ATTEMPTS TO SHIFT GEARS).AS YOU ARE BRAKING THE VEHICLE ACCELERATES WHICH HAS ALMOST CAUSED ME TO REAR END THE VEHICLE IN FRONT OF ME MANY TIMES. I HAD TO LEARN HOW TO DRIVE TO ANTICIPATE THIS INEFFICIENT AND DANGEROUS SUV. AS I WAS ACCELERATING ON THE HIGHWAY TO PASS, THE CAR JUST PAUSED WITHOUT ANY ACCELERATION AND THEN JERKED AND KICKED IN. I NEVER KNOW WHAT THIS VEHICLE WILL DO AND IT IS PAINFUL TO DRIVE WITH THIS NEW TRANSMISSION THAT TURNS OFF AFTER BRAKING AND THEN SLUGGISHLY ACCELERATES. I HAVE TAKEN THE VEHICLE IN FOR THE SOFTWARE UPDATE ON APRIL 3, 2015 AND TOLD THAT I NEED A NEW TRANSMISSION. I AM IN THE PROCESS OF WAITING NOW. THIS TRANSMISSION IS UNSAFE AND DANGEROUS AND JEEP NEEDS TO TAKE RESPONSIBILITY NOW BEFORE MORE INCIDENTS AND CASUALTIES EXIST. *TR

TRANSMISSION SHIFTS UNEXPECTEDLY. FRONT END WOBBLE IN LOW GEARS, SHIFT INTO DRIVE AND GOES INTO REVERSE, ALL AROUND JUNK. *TR

I HAD RECENTLY BOUGHT A BRAND NEW 2015 JEEP CHEROKEE AND IMMEDIATELY STARTED NOTICING TRANSMISSION PROBLEMS. IT SHIFTS VERY HARD AND IT JERKS VERY HARD. IT ALSO SEEMS TO HAVE PROBLEMS SHIFTING WHILE GOING UP HILLS AND PROBLEMS DOWN SHIFTING. TOOK IT TO THE DEALER YESTERDAY THEY DID A SOFTWARE UPDATE BUT IT DIDN'T SEEM TO HELP. *TR

200 MILES FROM HOME, I WAS ASCENDING AN APPROXIMATELY 8 MILE, 2 LANE,15 DEGREE HILL. AT ABOUT 5 MILES UP THE HILL I TRIED TO PASS A DOUBLE SEMI PROCEEDING UP HILL AT LESS THEN 10 MPH. I PUSHED DOWN ON THE GAS, AND GOT HALF THE WAY AROUND THE TRUCK, AND THE ENGINE SHUT DOWN, LEAVING ME ON THE WRONG SIDE OF THE ROAD WITHOUT POWER STEERING OR BRAKES. I HAD NO PLACE TO GO, AND I COULD NOW SEE ONCOMING TRAFFIC COMING DIRECTLY AT ME. WITH THE GEAR LEVER IN DRIVE, THERE IS NO EMERGENCY OR PARKING BRAKE, AS IT IS ELECTRONIC, AND WITH THE CAR MOVING, YOU CANNOT ACCESS THE PARK POSITION. I WAS STANDING ON THE BRAKES, BUT GETTING ALMOST NO REACTION. FINALLY, I GOT BEHIND THE TRUCK, I STOOD ON THE BRAKES AND GOT AS FAR RIGHT AS POSSIBLE, AND GOT THE CAR TO STOP. WHEN I LOOKED DOWN AT THE DASH, A WARNING MESSAGE INFORMED ME THAT THE TRANSMISSION HAD OVERHEATED. THIS APPARENTLY IS WHAT TRIGGERED THE ENGINE TO SHUT DOWN. INCREDIBLY DANGEROUS AND STUPID ENGINEERING. KILL THE OCCUPANTS, SAVE THE TRANSMISSION. I WAS BLOCKING THE RIGHT LANE BUT HAD TO SIT THERE FOR 30 MINUTES UNTIL THE TRANSMISSION CAME BACK TO OPERATING TEMP. STARTED THE CAR AND PROCEEDED UP HILL. NO POSSIBLE PLACE TO TURN AROUND. WITHIN 5 MINUTES, THE TRANSMISSION TEMP. WAS GETTING CRITICALLY HOT, FOUND A PULL OFF AND CALLED ROADSIDE ASSISTANCE. AT DEALER 5 HOURS LATER. THEY SAID THEY COULD FIX CAR BY RECALIBRATING THE COMPUTER CONTROL TO TRANSMISSION. THEY DID THE WORK THE NEXT DAY. THE TRANSMISSION OVERHEATED AGAIN WITHIN 5

I HAD JUST DESCENDED IN CENTER CITY HEAVILY CONGESTED TRAFFIC FROM THE ENTRANCE PASS. ABOUT A 2000 FOOT DECENT. I WAS ENTERING A TRAFFIC CIRCLE AND SLOWED FOR TRAFFIC, PUSHING DOWN ON THE BRAKE PEDAL, IT KICKED BACK AT ME WITH SUBSTANTIAL FORCE. THE PEDAL THE WENT TO THE FLOOR BOARD. I HAD NO BRAKES, AND DROVE INTO THE CURB TO STOP THE CAR. THE JEEP HAS NO EMERGENCY BRAKE SYSTEM ONLY AN ELECTRONIC PARK BRAKE. I FOUND THE SAME PROBLEM 2 MONTHS BEFORE ( AT 1200 MILES) WHEN THE TRANSMISSION OVERHEATED AND SHUT DOWN ALL POWER, AND LEFT ME WITH NO STEERING OR BRAKES ON A NARROW MOUNTAIN ROAD, AND ALMOST GO ME KILLED.( DIAGNOSED BY REPAIRING DEALER AS A "DEFECTIVELY MANUFACTURED TRANSMISSION" AND REPLACED IT). I HAD JEEP TOWED TO NEAREST DEALER. HE COULD DO NOTHING FOR THAT DAY. CALLED,NEXT DAY, HE SAID THE PROBLEM WAS A "DEFECTIVE POWER BRAKE BOOSTER", MAYBE HAVE THE PART AND REPAIR DONE IN A WEEK. SECOND TIME HOTEL AND CAB HOME ( NOW AT $800) ON ME. BIG TOO BAD, NOTHING WE CAN DO FROM CHRYSLER. THE REPAIRING DEALER RETURNED THE JEEP ON 27TH. SELLING DEALER CALLED TO SAY ALL WAS PERFECT.PICKED UP AND DROVE 50 MILES THE TRANSMISSION BEGAN TO HOWL LIKE A BANCHEE. DEALER DIAGNOSED PROBLEM AS A " DEFECTIVE TRANSMISSION MOUNT". SAME DEALER JUST REPLACE THE TRANSMISSION 2 MONTHS AGO. STILL WAITING FOR CAR TO BE REPAIRED AND RETURNED. THE 2015 JEEP CHEROKEE IS A DANGEROUS AND LIFE THREATENING ENGINEERED VEHICLE. CHRYSLER CAN NOT HAVE ANY FORM OF QUALITY CONTROL, IF 3 MAJOR COMPONENTS FAI

SERVICE AIRBAG LIGHT CONTINUES TO COME ON WHEN DRIVING. HAVE TAKEN TO DEALER FOR PROBLEM 3 TIMES THEY HAVE NOT YET DETERMINED ANYTHING WRONG NOR FOUND A SOLUTION. I HAVE PICTURES. THIS IS A NEW CAR AND THIS IS NOT ACCEPTABLE AS IF SOMETHING HAPPENS WITH AIRBAG WHILE I AM DRIVING THEY WILL BE LIABLE. *TR

WHILE DECELERATING IN DRIVE WITH THE FOOT OFF THE GAS, OR UNDER LIGHT GRADUAL BRAKING, WHEN THE AUTOMATIC TRANSMISSION DOWNSHIFTS AS THE CAR SLOWS BETWEEN 25 AND 20 MPH, ENGINE SPEED INCREASES IN THE LOWER GEAR AND THE CAR ACCELERATES SLIGHTLY.THIS ACCELERATION, WITH THE FOOT OFF THE GAS AND WHEN ONE EXPECTS THE CAR TO BE SLOWING DOWN, THOUGH RELATIVELY MILD, IS NONETHELESS DISCONCERTING AND PERHAPS POTENTIALLY DANGEROUS. AN APPOINTMENT WAS MADE WITH THE DEALER FOR MARCH 30 2015. COINCIDENTALLY, BETWEEN THE TIME THE APPOINTMENT WAS MADE AND BEFORE THE APPOINTMENT, THE CUSTOMER RECEIVED A MAILED RECALL NOTICE FROM JEEP REGARDING AN UPGRADE TO SOFTWARE FOR THE NINE-SPEED AUTOMATIC TRANSMISSION. ON MARCH 30 THE DEALER ATTEMPTED THE SOFTWARE UPGRADE AND REPORTED THAT WHEN THEY TEST DROVE IT, THE TRANSMISSION THEN WOULD NOT FUNCTION PROPERLY, AND THE CAR WOULD ONLY OPERATE IN "LIMP" MODE. THE CUSTOMER WAS GIVEN A RENTAL CAR. THE NEXT DAY, ON MARCH 31, 2015 THE DEALER NOTIFIED THE CUSTOMER THAT CONSULTATION WITH JEEP AND FURTHER DIAGNOSTICS INDICATED TWO LOCKING RINGS HAD BROKEN OR MALFUNCTIONED INSIDE THE TRANSMISSION, AND THEY WERE INSTALLING A NEW TRANSMISSION. THE CUSTOMER ALSO RECEIVED A RECORDED MESSAGE TELEPHONE CALL FROM JEEP ON MARCH 31, ASKING THE CUSTOMER TO BRING THE CAR IN FOR A TRANSMISSION SOFTWARE UPGRADE. THE NEW TRANSMISSION IS BEING INSTALLED. *TR

I HAVE EXPERIENCED VIOLENT CRASHING NOISES/FEELINGS UNDER CERTAIN CONDITIONS WHILE DRIVING MY V6 CHEROKEE TRAILHAWK. I FIRST EXPERIENCED IT AT AROUND 1000 MILES, THEN AGAIN THIS MORNING WHEN I WAS ABLE TO REPEAT IT. I GOT A VIOLENT CRASH AND LURCH, WHEN I ACCELERATED, LET OFF, ACCELERATED AGAIN, LET OFF, AND APPLY NORMAL THROTTLE TO MAINTAIN SPEED. THIS CAN BE A COMMON OCCURRENCE, TURNING INTO TRAFFIC OR MANEUVERING AROUND OTHER VEHICLES. I WAS ABLE TO REPEAT IT OVER AND OVER AGAIN, BY SIMPLY DOING A HARD ACCELERATION FROM STOP, LETTING OFF THE GAS, AND THEN HARD ACCELERATION AGAIN, AND THEN APPLYING NORMAL THROTTLE INPUT. RPMS GO WILD, SOMETIMES GET UP TO 6000, AND IT SMASHES INTO 4TH GEAR. IT'S STARTLING AND I HAVE MINIMAL CONTROL OVER VEHICLE SPEED WHILE IT'S DOING THIS. I ALSO GET ROUGH SHIFTS AND OVERALL I'M VERY UNEASY ABOUT THE RELIABILITY OF THIS CAR. *TR

PURCHASED NEW 2015 CHEROKEE TRAILHAWK, LATE NOVEMBER 2014. IN FEBRUARY, PER CHRYSLER, DEALER REPROGRAMMED MODULE IN TRANSMISSION, HAD MY VEHICLE A FULL DAY (8 HOURS ) IN ORDER TO PERFORM THIS SERVICE. AFTER THAT, TRANSMISSION STARTED ACTING UP, HARD SHIFTING AT LOW SPEEDS, SLIPPING, WOULD CATCH AND SPIN THE TIRES, DOESN'T SEEM TO DOWNSHIFT AT APPROPRIATE SPEEDS, EVEN ROLLED BACKWARDS ON A SLIGHT INCLINE WHEN IN DRIVE. TOOK BACK FOR SERVICE, SUPPOSEDLY REPROGRAMMED AGAIN 2 TIMES, BUT SAID THEY COULDN'T DO ANYTHING ELSE AS NO "CODES" HAD COME UP. THAT WAS 5 MORE HOURS IN SHOP. NOTHING CHANGED, TOOK TRUCK BACK IN ON 3/19/2015. THIS TIME THEY KEPT MY TRUCK FOR 3 DAYS, FILED A CLAIM WITH CHRYSLER, WHO SUPPOSEDLY TOLD THEM TO GREASE THE ELECTRICAL FITTINGS ON THE TRANSMISSION, SAYING THAT WOULD FIX THE PROBLEM. OBVIOUSLY MORE THAN THAT, OR TRUCK WOULDN'T HAVE BEEN THERE THAT LONG. DROVE TRUCK AWAY ONLY TO HAVE THE SAME PROBLEMS ALL OVER AGAIN. NOW WHAT TO DO? DID RESEARCH ONLY TO FIND OUT CHRYSLER HAS HAD AND CONTINUES TO HAVE NOTHING BUT PROBLEMS WITH THIS TRANSMISSION SINCE ITS INCEPTION IN 2013. SOMETHING NEEDS TO BE DONE ABOUT THIS, AS OF NOW I DON'T KNOW WHAT TO DO, OR COURSE OF ACTION TO TAKE. IT OBVIOUSLY DOESN'T DO ANY GOOD TO TAKE IN FOR SERVICE, AS NOTHING CHANGES, NOT TO MENTION THE TIME AND TROUBLE IT TAKES ( THEY HAVE HAD MY VEHICLE FOR AT LEAST 37 WORKING HOURS NOW ) IT APPEARS THAT CHRYSLER INTENDS TO DO NOTHING TO FIX THE PROBLEM, AND THAT IS NOT RIGHT! IT'S A SHAME

THE TRANSMISSION WHICH IS 9 SPEED/AUTOMATIC (6 CYLINDER) FEELS LIKE IT GRINDS TO CHANGE AND IT JERKS QUICKLY WHEN IT DOES. THE RPM'S ALSO GO VERY HIGH AS TO SUGGEST THE GEARS ARE STICKING, NOT SHIFTING. I DRIVE ONLY 9 MILES EACH WAY TO WORK AND I AM TOTALLY FRUSTRATED BY THE TIME I GET THERE. THE CAR HAS ONLY 1400 MILES. PLEASE, HELP. *TR

STARTED THE CAR AND SEVERAL WARNING LIGHTS WERE ON CHECK TRANSMISSION, SERVICE PARKING BRAKE CALLED THE DEALER & WERE TOLD IT WAS SAFE TO DRIVE AS LONG AS THE LIGHTS WERE NOT BLINKING.LIGHTS WERE NOT BLINKING DROVE TOWARD THE CLOSEST DEALER (WE WERE ON VACATION) WE WERE TOLD BY THE DEALER THE CAR MAY RESET ITSELF AND AFTER A FEW MINUTES OF DRIVING LIGHTS WENT OUT #2INCIDENT - JAN 7, 2015 STOPPED AT A LIGHT AND CHECK TRANSMISSION, SERVICE PARKING BRAKE CAME ON AGAIN, RPM 'S WERE HIGH BUT THE CAR WOULD ACCELERATE SLOWLY CALLED THE DEALER AND DROVE IT IN. TWO DAYS LATER WILL DRIVING THE CAR WARNING LIGHTS COME ON THE CAR CUTS OUT ON ME IT HAS POWER BUT THE CAR WILL NOT ACCELERATE. COASTED TO THE SIDE OF THE ROAD. TURNED THE CAR OFF AND ON THE LIGHTS WERE STILL ON THE CAR WAS ABLE TO ACCELERATE. PULLED INTO A PARKING LOT. AFTER AN HOUR I STARTED THE CAR, THE CHECK ENGINE LIGHT WAS ON SO I PROCEEDED HOME. AT A LIGHT THE CAR LUNGED FORWARD ( I HAD MY FOOT ON THE BRAKE) THE CAR WOULD NOT ACCELERATE. AFTER TURNING THE CAR OFF AND THEN ON THE CAR STILL HAD IT WARNING LIGHTS ON THE RPM'S WERE HIGH AND THE CAR WOULD NOT ACCELERATE PROPERLY. I WAS TOLD THERE WERE PROGRAM ERRORS AND THE CAR WAS FIXED. MARCH 17 THE CAR STARTS MAKING A HUMMING SOUND. MARCH 18 ON THE WAY TO THE DEALER I STOPPED AT IN INTERSECTION STARTED TO ACCELERATE AND ALL THE LIGHTS CAME ON AND THE CAR JUST CUT OUT ON ME. I WAS STRANDED IN AN INTERSECTION. CALLED THE DEALER WHO TOLD ME TO TURN IT OFF THEN ON, WHICH I DID

I WAS DRIVING ON HIGHWAY 18, MY SPEED WAS AROUND 25-30 MPH WHEN ALL OF A SUDDEN I HEARD A LOUD EXPLOSION NOISE AND ALL THE AIR BAGS ON THE SEATS AND ROOF HAD DEPLOYED (8 AIR BAGS). I AND THE PERSON WITH ME RECEIVED BRUISES A, HURT SHOULDER AND WRIST. I TOOK THE CAR BACK TO THE DEALER SO THEY COULD FIX THE ISSUE AND THEY DID NOT WANT TO TAKE RESPONSIBILITY FOR WHAT HAD HAPPENED. I'M SUBMITTING THIS COMPLAIN ABOUT THIS CAR (CHRYSLER CORP.) AND HOPING THAT SOMEONE MAY HELP ME. THANK FOR YOUR ATTENTION. *TR

MY 2015, BRAND NEW JEEP HAS BEEN ACTING SLUGGISH, WITH A DELAY IN SHIFTING, POOR HIGHWAY PICKUP FOR A FEW WEEKS. MY 17 YEAR OLD DAUGHTER DROVE IT A LONG DISTANCE AND COMPLAINED OF SIMILAR ISSUES. WHILE DRIVING TO MEET A FRIEND THE CAR BEGAN TO LOOSE POWER ON THE HIGHWAY, THERE WAS NO RESPONSE WHEN I STEPPED ON THE GAS. I MANAGED TO COAST TO AN EXIT RAMP WHERE I WAS UNABLE TO DRIVE THE CAR. THE ENGINE WAS RUNNING BUT WOULD NOT MOVE. I HAD THE CAR TOWED TO THE NEAREST DEALER AND IT HAS BEEN 3 DAYS AND THEY STILL CANNOT DIAGNOSIS THE PROBLEM OTHER THAN SAYING IT IS TRANSMISSION RELATED. THEY RAN THE SOFTWARE UPDATE BUT STILL EXPERIENCE THE SAME PROBLEM. THIS IS AN EXTREMELY DANGEROUS AND I WAS FORTUNATE TO BE IN A SAFE AREA, DURING THE DAY WHEN THIS OCCURRED. *TR

AFTER 8 PRIOR SERVICE VISITS IN THE ABOUT 3 MOS I HAD OWNED MY JEEP, I HAD TO HAVE MY TRANSMISSION REPLACED DUE TO UNINTENDED ACCELERATION, SURGES/LUNGING WHEN BRAKING, RPM SPIKES AND CHECK ENGINE LIGHT COMING ON. DURING THE REPLACEMENT OF MY TRANSMISSION, CHRYSLER CAME OUT WITH AN TRANSMISSION FLASH UPDATE TO THE JEEP AND IT WAS APPLIED TO MY NEW TRANSMISSION. AS I GOT TO DRIVE THE JEEP WITH THE NEW TRANSMISSION, I STARTED TO FIND ISSUES WHERE I WOULD PRESS THE GAS AND THE JEEP WOULD DRIFT FORWARD BEFORE IT WOULD ENGAGE IN GEAR. IT CAUSED A COUPLE CLOSE CALLS OF PANIC WHEN I REALIZED THERE WAS CARS GETTING CLOSE TO ME. I WAS ALSO EXPERIENCING LACK OF PICK UP AFTER I ACCELERATED TO AT LEAST 3RD GEAR AND THEN SLOWED DOWN. IT WAS VERY DIFFICULT TO MAKE IT UP SMALL HILLS. I THEN REALIZED THE JEEP WAS NOT DOWNSHIFTING FROM 3RD GEAR UNLESS YOU CAME TO A COMPLETE STOP, SO YOU IN ESSENCE ARE STARTING OUT IN 3RD GEAR ON ROLLING STOPS, AND SLOW SPEEDS. THIS HAS CAUSED A SAFETY ISSUE WITH ALMOST BEING REAR ENDED. I HAVE TAKEN THE JEEP IN 3 TIMES WITH THIS COMPLAINT. ON MY 3RD VISIT, I TOOK MY COMPLAINT TO THE DEALER AND RODE WITH A SHOP MANAGER. WHEN WE EXPERIENCED THIS ISSUE, HE STATED THE JEEP WAS DRIVING AS INTENDED. I SAID I DON'T THINK ANYONE IS DESIGNING A TRANSMISSION THAT DOES NOT DOWNSHIFT SO YOU ARE STRUGGLING TO ACCELERATE IN LOW SPEEDS BECAUSE YOU ARE BOGGED DOWN IN 3RD GEAR. I MADE A COMPLAINT WITH MY JEEP CASE MGR. MY JEEP CASE MGR GOT THE REGIONAL MGR INVOLVED AND AFTER

3RD TIME WHERE LOSS OF POWER & SERVICE TRANSMISSION LIGHT & CHECK ENGINE LIGHT CAME ON. DEALER SERVICE DEPT ADVISED THERE IS A RECALL ON THE TCM & PCM SOFTWARE, THEY DID UPDATE ON FRIDAY & ALSO ADVISED MY JEEP WAS GIVING ERROR P0711-0 CODE WHICH IS TRANSMISSION TEMP SENSOR. THEY DID NOTHING TO ADDRESS THAT, JUST UPDATED SOFTWARE & CLEARED CODES. NEXT DAY WHILE DRIVING, SAME ISSUES & LOSS OF POWER WHICH NEARLY CAUSED AN ACCIDENT IN HEAVY TRAFFIC. ONLY 3500 MILES, BOUGHT BRAND NEW IN OCT, 2014. *TR

2015 JEEP CHEROKEE PURCHASED 2-24-15 WITH 8 MILES ON IT. TWO DAYS LATER THE CHECK ENGINE LIGHT CAME ON AND I WAS TOLD TO CHECK TRANSMISSION. CAR NEEDED BRAND NEW TRANSMISSION AFTER 2 DAYS. TWO WEEKS AGO, THE TIRE PRESSURE LIGHT CAME ON. BACK DRIVER'S SIDE TIRE KEEPS LOSING PRESSURE. ON 3-20-15 COMPUTER WENT OUT. I HAD NO CAMERA, NO RADIO, NO HEAT CONTROLS, NO IPOD PLAYER. *TR

THE VEHICLE WAS IN PARK AND STARTED. ALL OF THE VEHICLE WARNING DISPLAYS TURNED ON INCLUDING THE CHECK ENGINE. THIS VEHICLE IS PRACTICALLY BRAND NEW AND THIS SHOULD NOT HAPPEN. I ALSO HAD SIMILAR PROBLEMS WITH A 2011 MODEL. VEHICLE SENSORS ARE ALSO GIVING ERRONEOUS READINGS. *TR

WHEN I TURNED THE CAR ON THE ENGINE LIGHT CAME ON AND I BROUGHT IT THE DEALER IMMEDIATELY. THEY TOLD ME THE CAR NEEDS A NEW TRANSMISSION. *TR

A FEW WEEKS AFTER I PURCHASED THIS JEEP 2015 CHEROKEE, I NOTICED THAT UPON DECELERATION AND BRAKING, AS THE TRANSMISSION WENT FROM ONE GEAR TO A LOWER GEAR, THE CAR WOULD ACCELERATE IN THE LOWER GEAR, LUNGING THE CAR FORWARD. THOUGH THIS HASN'T CAUSED AN ACCIDENT, I BELIEVE IT COULD IN CERTAIN SITUATIONS. I HAVE TAKEN THE VEHICLE TO THE CHRYSLER DEALERSHIP TWICE NOW. THE FIRST TIME THEY RELOADED THE COMPUTER SOFTWARE; THEY TOLD ME THAT IT HAD THE LATEST SOFTWARE, BUT THEY RELOADED IT JUST TO MAKE SURE THERE WERE NO ISSUES. THE PROBLEMS ACTUALLY GOT WORSE WITH THE RELOADED SOFTWARE. THE TRANSMISSION WILL ALSO "CLUNK" FROM TIME TO TIME WHEN CHANGING GEARS, EVEN WHEN I AM STOPPED AND CHANGE FROM DRIVE TO REVERSE, REVERSE TO PARK, OR DRIVE TO PARK. *TR

WHEN BRAKING TO A STOP THE VEHICLE SUDDENLY ACCELERATES LAUNCHING IT FORWARD WITH THE BRAKE APPLIED.THE TRANSMISSION SLAMS INTO 1RST GEAR JUST BEFORE COMING TO A STOP AFTER THAT MAKING THE VEHICLE SLIDE TO A STOP. THE PROBLEM CONTINUED TO GET WORSE. WAS TOLD BY DEALER ON 2/10/ 2015 THAT SURGE WAS INHERENT IN THESE VEHICLES WITH THIS TRANS MISSIONS. THERE ARE NO CHECK ENGINE LIGHTS ON OR WARNING LIGHTS FOR THIS PROBLEM.WE HAVE BEEN PUSHED TROUGH INTERSECTIONS IN FRONT OF LOGGING TRUCKS AND NARROWLY MISSED GETTING HIT ,THE LAST TIME WE HIT A SNOW BANK ACROSS THE ROAD AT A 3 WAY STOP AND DAMAGED THE FRONT SPOILER WHEN WE BOUNCED OFF. THE 2ND PROBLEM IS THE COMPLETE LOSS OF POWER WITH THE ENGINE RUNNING,IT WILL STOP GOING FORWARD AT ANY SPEED AND WILL NOT ACCELERATE EVEN TO THE FLOOR. THE ENGINE REMAINS RUNNING BUT THERE IS NO GO.THE ONLY WAY TO GET GOING IS TO STOP,TURN OFF IGNITION AND RESTART. THEN IT WILL ONLY GO A FEW MILES AND DO IT AGAIN.THE SERVICE TRANSMISSION LIGHT COME ON WHEN THIS HAPPENS.WE LOST POWER AT AN OFF/ ENTRANCE RAMP ON THE FREEWAY AND COULD NOT GET OUT OF THE WAY ON AN OVERPASS WITH NO SHOULDER AS IT WAS BANKED WITH SNOW.AGAIN WE NARROWLY MISSED BY LARGE TRUCKS AND OTHER VEHICLES. THAT WAS THE FIRST TIME THIS PROBLEM STARTED AND FOUND OUT YOU HAVE TO SHUT THE VEHICLE OFF TO REGAIN POWER,BUT THAT ONLY LAST FOR 10 MINUTES OF DRIVING TILL IT DOES IT AGAIN.THE VEHICLE WAS TAKEN TO DON'S AUTO CLINIC IN CADILLAC MICHIGAN MARCH 2ND, THEY CALLED AND DID A COMPUTER