2015 Jeep Cherokee complaints

MY CAR HAD 40,343 MILES AND WAS IN GREAT CONDITION. ON NOVEMBER 19, 2017 MY CAR WOULDN'T START AND HAD THE BRAKE LIGHT ON (WHICH THE BRAKE WASN'T ON), CHECK ENGINE LIGHT ON, OFF ROAD LIGHT ON, AND BATTERY LOW LIGHT ON. I CHARGED MY BATTERY AND TOOK IT FOR A TEST DRIVE. THE CHECK ENGINE LIGHT CAME OFF AND BREAK LIGHT BUT THE OTHERS WERE STILL ON. THE CAR WAS DRIVING FINE. THE NEXT DAY I WENT TO START MY CAR AND IT STARTED BUT WAS ACTING AWFUL. IT WAS GIVING ME RESISTANCE TO CHANGE GEAR, IT FELT LIKE THE BRAKE WAS ON EVEN THOUGH IT WASN'T, AND IT WAS SCARY TO DRIVE IT. I TOOK IT INTO THE SHOP. THEY SAID THE COMPUTER WASN'T READING ANYTHING CORRECTLY AND THEY HOPE THAT PUTTING A NEW BATTERY WILL HELP EVERYTHING GO BACK TO NORMAL. THEY CHANGED IT AND IT DIDN'T WORK. THEY SAID THE ECU AND TCM CONFIGURATION WAS MISMATCHED AND NEEDED TO BE REPLACED. I DON'T THINK A CAR THAT ONLY HAS 40K MILES SHOULD HAVE ISSUES WITH ITS COMPUTER LIKE I DID. I SPENT $1720.61 TO FIX IT AND I'M NOT HAPPY WITH THIS SITUATION

WHILE FLAT-TOWING OUR JEEP CHEROKEE BEHIND OUR MOTORHOME DOWN A HIGHWAY AT 60MPH, WE WENT OVER A MINOR BUMP IN THE ROAD, AND THE JEEP STARTED TO VIOLENTLY WOBBLE/SHAKE (VISIBLE IN REAR CAMERA OF THE RV) WHICH WAS SHAKING/TORQUING THE ENTIRE RV BACK AND FORTH UNCONTROLLABLY. WE HAD TO SLOW & COME TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY IN ORDER FOR THE WOBBLING TO STOP. WE IMMEDIATELY PULLED OVER TO SHOULDER OF HIGHWAY, TO FIND THE CORNER OF THE BUMPER RIPPED OFF, AND THE TOW ANCHOR BENT SIDEWAYS (FROM THE WHIPPING ACTION OF THE JEEP). WE UNHOOKED THE JEEP (NO LONGER TOWABLE) AND DROVE OFF THE HIGHWAY AND DIRECTLY TO A JEEP DEALER. THE JEEP DEALER ASSESSED THE DAMAGE FROM THE WOBBLE (TORN FRONT BUMPER, BENT TOW CONNECTOR, AND CRACKED FRONT SUB FRAME). WE RESEARCHED ONLINE AND FOUND THIS WOBBLE TO BE A KNOWN ISSUE TO JEEP; CERTAIN MODEL YEARS (2014-2015 JEEP CHEROKEES) HAVE THIS ISSUE WHEN BEING FLAT-TOWED; APPARENTLY SOMETIMES WHEN GOING OVER A BUMP, THE THE FLAT-TOWED VEHICLE DOESN'T CONSISTENTLY TRACK IN LINE WITH THE MOTORHOME, DUE TO LACK OF POWER TO THE JEEP'S ELECTRONIC POWER STEERING SYSTEM. FCA RELEASED A STATEMENT SAYING THEY WILL 'PROVIDE A COMPLIMENTARY JUMPER WIRE HARNESS AND SWITCH TO ENSURE THE VEHICLE'S EPS SYSTEM HAS POWER TO FUNCTION WHILE IT IS BEING FLAT-TOWED. THESE COMPONENTS HAVE BEEN ENGINEERED AND VALIDATED BY FCA US LLC AND WILL BE MADE AVAILABLE TO ALL CUSTOMERS THROUGH MOPAR, AS EARLY AS JANUARY 29. IN ADDITION, ALL CHEROKEE OWNERS WILL BE CO

CAR IS BURNING OIL AND SHUTTING OFF ON THE ROAD, WHICH I OR MY CHILDREN, CAN EASILY GET HURT OR KILLED. HAVE TRIED TO HAVE RESOLVED NUMEROUS TIMES WITH UNSATISFACTORY RESULTS FROM THE CAR LOT. AS ADVISED FROM THE SERVICE MANAGER THIS IS NORMAL UNDER CHRYSLER STANDARDS.

BRAKE PEDAL THAT SLINGS FORWARD AFTER RELEASING AND MAKING A SLAMMING NOISE, PLASTIC PARTS JUST FALLING OFF INSIDE FROM UNDER THE DASH, THE TRIM FALLING OFF ON THE OUTSIDE, THE OBVIOUS TRANSMISSION, THE POWER LIFTGATE RELEASING AND REFUSING TO CLOSE ON ITS OWN, THE DISPLAY SCREEN BLINKING AND OCCASIONALLY REFUSING TO RESPOND, THE TIRE PRESSURE GAGE INDICATING A WARNING OF PRESSURE TO 51PSI THEN SECONDS LATER CHANGING TO 31PSI (THIS ONE OCCURED AFTER THE LATEST SOFTWARE UPDATE), GPS IS UNBELIEVABLY UNRELIABLE, UCONNECT TAKES CONTROL WHEN NOT GIVEN PERMISSION, START/STOP BUTTON DOES NOT WORK EVERYTIME. SHUTTING THE VEHICLE OFF HAS BEEN DIFFICULT. ALT FEATURE DOES NOT WORK ABOUT HALF THE TIME, BATTERY HAS HAD TO BE REPLACED TWO TIMES. THE INSIDE LINER AROUND THE ROOF NOT ATTACHED, THE LEFT BACK WHEEL THE TRIM IS POPPED OFF. THE VEHICLE REFUSED TO GO WHEN AT A BUSY INTERSECTION 4 DAYS AGO AND ALMOST CAUSED A COLLISION. GAS PEDAL WAS PUSHED DOWN FOR 5 SECONDS BEFORE IT STARTED TO MOVE.

WHEN STOPPED AT A RED LIGHT AND I MOVE MY FOOT FROM THE BREAK TO GAS THE CAR COMPLETELY SHUTS OFF - THE SCREENS GO BLACK AND THE ENGINE STALLS. 2 WEEKS LATER THE SAME THING HAPPENED WHEN PULLING IN TO A PARKING GARAGE MOVING MY FOOT FROM THE BREAK TO THE GAS. THE LIGHTS FLASHED AND THEN THE A MESSAGE COMES ON THE DASH SAYING TO SHIFT THE CAR IN TO PARK. I HAVE TO SHIFT IT IN TO PARK AND TURN THE CAR OFF COMPLETELY AND THEN BACK TURN IT BACK ON.

THE JEEP IS ONLY 2 YEARS OLD AND THE SEAMS FOR THE DRIVER'S SIDE DOOR ARE NOT SEALED ALL THE WAY ACCORDING TO A JEEP DEALER SERVICE DIAGNOSTIC. THIS IS CAUSING WATER TO LEAK ON TO MY FLOOR AND UNDER THE CARPET, SOAKING IT WITH A STRONG POTENTIAL FOR MOLD/MILDEW. THIS HAS TO BE A DEFECT BECAUSE THERE IS NO WAY WEAR AND TEAR IS THE CAUSE. I HAVE OWNED THE CAR FOR ONE YEAR.

TAKATA RECALL. I HAVE HAD MY CAR FOR LESS THAN A YEAR AND WITHIN THE FIRST COUPLE OF MONTHS I NOTICED THAT IT JUST RANDOMLY SWITCHED TO NEUTRAL BUT I JUST THOUGHT MAYBE I BUMPED IT INTO NEUTRAL UNTIL I STARTED READING ABOUT IT THEN LEARNED IT WAS A REOCCURRING ISSUE. ALSO WHEN I'M DECELERATING IT SHIFTS GEAR ROUGH AND JERKS, BUT THAT IS THE SAME WITH ACCELERATING, ITS SLOW TO SHIFT GEAR AND WHEN IT FINALLY DOES IT IS ROUGH. IT HAD MADE ME PANIC THINKING I WASN'T GOING TO MAKE IT ACROSS TRAFFIC BEFORE THE CARS CAME THEN IT KICKED INTO GEAR. 2015 JEEP CHEROKEE

JAN 7 MY SON HAD HEAD ON CRASH WITH DODGE HEMI TRUCK. THE TRUCK WAS TOTALED AND CAR WAS 10 GRAND IN DAMAGE, MY CAR AIRBAGS DID NOT DEPLOY TROOPER AND OTHER PERSON IN CRASH WAS SHOCKED. AUTO BODY SHOP INSTRUCTED ME TO CONTACT CHRYSLER, AND THEY CAME SAID NORMAL THE TRANS SENSOR HAS BEEN MAJOR ISSUE NOW I AM WORRIED THIS SENSOR IS DEFECTIVE ALSO AND NO ONE WILL LISTEN. I ACTUALLY TYPED A LONGER DESCRIPTION 2 OTHER TIMES AND YOUR SITE DELETED IT IF THIS GOES THRU I WILL TYPE THE DETAILS AGAIN *BF *TR

TRANSMISSION SLAMMING HARD IN RD3 AND 4TH GEAR IN MOTION, ENGINE STALLING AT STOP, REFUSING TO START. ALL TRIM FALLING OFF INSIDE AND OUT. TOOK TO DEALER THEY SAID NOTHING WRONG. TOOK BACK AGAIN 2 MONTHS LATER THEY SAID SOFTWARE UPDATE WOULD FIX IT. FIXED FOR ABOUT A WEEK THEN ALL STARTED AGAIN. THEY DIDN'T EVEN ADDRESS THE TRIM AND LINER ISSUE. GPS ALSO COMPLETELY OFF AND IT WONT UPDATE EITHER. I PURCHASED THIS IN 2016 DEC. THE ENTIRE THING IS JUST FALLING APART PLASTIC PIECES ARE FALLING OUT FROM UNDER THE DASH! CANT GET HELP AND PAID 2500 EXTRA FOR WARRANTY THEY WONT FIX A NON FIXABLE ISSUE.

WHILE PARKED, THE LIGHTS ON THE SHIFTER ALL TURN RED AND A MESSAGE APPEARS ON THE DASH SCREEN SAYING, "SERVICE SHIFTER". ALSO, THIS HAPPENS WHILE DRIVING AT NORMAL SPEEDS. AT TIMES, THE TRANSMISSION MAY SLIP WHILE SHIFTING GEARS. ANOTHER ISSUE IS WHEN COMING TO A STOP OR ACCELERATING FROM A COMPLETE STOP, THE VEHICLE MAY JERK AS IF THE TRANSMISSION IS SLIPPING A GEAR OR IMPROPERLY TIMED.

TRANSMISSION SHIFTS, VERY HARD, MISSED SHIFTS--ALL THE TIME REAR DIFFERENTIAL MAKES A VERY HIGH PITCH NOISE, ALL THE TIME. SENSOR GIVES FALSE READING ON TEMP

I WAS ON THE FREEWAY TRAVELING AT ABOUT 70 MPH WHEN THE SERVICE TRANSMISSION LIGHT CAME ON. A FEW MINUTES AFTER THAT I LOST POWER TO THE TRANSMISSION. I TRIED SHIFTING IT INTO NEUTRAL AND THAN SHIFTING BACK INTO DRIVE WITH NO CHANGE. I WAS STUCK IN THE EMERGENCY LANE ON THE #3 SIDE OF THE FREEWAY. A STATE TROOPER WAS DISPATCHED. AS I WAS IN PARK (CAN'T REMEMBER IF I SHUT THE ENGINE OFF OR NOT) HE HAD ME PUT IT INTO DRIVE TO SEE IF THE TRANSMISSION WOULD ENGAGE LONG ENOUGH TO GET ME OFF THE FREEWAY. IT DID ENGAGE. I IMMEDIATELY EXITED THE FREEWAY AND CALLED THE DEALERSHIP. THEY HAD ME CALL JEEP ROADSIDE ASSISTANCE WHO DISPATCHED A TOW TRUCK TO DELIVER THE VEHICLE TO THE DEALERSHIP. IN ADDITION TO THE TRANSMISSION NOT WORKING THE DASH LIGHTS CAME ON AND WILL NOT TURN BACK OFF.

WAS DRIVING CAR AND CAME TO A STOP LIGHT. AUTO ON/OFF ACTIVATED AT STOP LIGHT. WHEN I RELEASED BRAKE CAR TRIED TO TURN ON, BUT STALLED. PUT CAR IN PARK AND STARTED CAR. DROVE TO DEALERSHIP. THEY PERFORMED UPDATES ON CAR. GOT CAR BACK CRUISE CONTROL WOULD NOT ACTIVATE. TOOK CAR BACK CRUISE CONTROL STARTED WORKING THEY SAID NO PROBLEM FOUND. WAS DRIVING CAR AND APPLIED BRAKES WITH CRUISE CONTROL ON. WHEN I RELEASED BRAKES CAR ACCELERATED FORWARD TOWARDS CAR IN FRONT OF ME. HAD TO SLAM ON BRAKES. TOOK CAR BACK TO DEALER, THEY REPLACED BRAKE SWITCH.GOT CAR BACK AND HAD PROBLEMS WITH TRANSMISSION SHIFTING. DEALERSHIP SAYS NOTHING WRONG WITH CAR. GOT CAR BACK DROVE CAR FOR A MONTH AND A HALF OR SO THEN POWER STEERING WENT OUT WHILE DRIVING IN PARKING LOT. TOOK TO DEALER, THEY SAID IT HAD A BAD STEERING RACK. NATIONAL BACK-ORDER FOR 5 MONTHS. THEY WERE ABLE TO GET THE PART WITHIN A MONTH AND A HALF. CAR SEEMS TO HAVE MANY ELECTRICAL ISSUES THAT AFFECT SAFETY OPERATIONS.

2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE EXCESSIVE OIL CONSUMPTION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD IT'S FIRST OIL CHANGE IN JANUARY OF 2015. AFTER 146 MILES, THE OIL WAS ONE QUART LOW. THE CONSUMER ADDS 1-2 QUARTS BETWEEN REGULAR OIL CHANGES. THE CONSUMER REQUESTED TO HAVE TO VEHICLE EXCHANGED FOR V-6. *JS

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE TRANSMISSION UNEXPECTEDLY SHIFTED INTO NEUTRAL. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE CONTACT'S HOUSE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 452.

TRANSMISSION SHIFTS HARD FROM 4TH GEAR TO 5TH GEAR. 1ST GEAR DOES NOT ENGAGE IMMEDIATELY WHEN HEAVY ACCELERATION IS REQUIRED. OCCURS WHEN THE VEHICLE IS IN MOTION ON ALL ROADS.) SHIFTS HARD FROM DRIVE TO REVERSE. OCCURS WHEN STOPPED FROM DRIVE TO REVERSE. I HAVE TAKEN IT TO MOSS BROS. DEARLSHIP IN RIVERSIDE OVER 10 TIMES FOR THESE ISSUES. THE LATEST TIME WAS NOVEMBER 2017. THEY TELL ME THEY CANNOT REPLICATE THE PROBLEM AND THEREFORE THERE IS NOTHING TO FIX. I BELIEVE THEY ARE LYING AND THE SAFETY OF ALL WHO RIDE IN MY CAR ARE AT RISK. THIS WAS FIRST REPORTED TO MOSS BROS. ON AUGUST 5, 2015. THE CAR HAD 23,907 MILES.

BEGINNING IMMEDIATELY AFTER A SOFTWARE UPDATE, THE VEHICLE BEGAN TO LURCH FORWARD AT TIMES WHILE CHANGING GEARS. THIS OCCURRED MOST FREQUENTLY IN THE LOWER GEARS. IN NOVEMBER 2017, THE VEHICLE BEGAN DISPLAYING SERVICE TRANSMISSION, SERVICE PARKING BRAKE, AND 4WD TEMPORARILY UNAVAILABLE MESSAGES WHEN STARTED. WHEN SHIFTING THE CAR OUT OF PARK INTO REVERSE OR DRIVE THE CAR LURCHED, MADE A LOUD CLUNK, AND WOULD NOT ACCELERATE. THE VEHICLE CAN NOT BE DRIVEN AND MUST BE TURNED OFF. SOMETIMES UPON STARTING THE VEHICLE AGAIN THE WHOLE PROCESS WOULD REPEAT. OTHER TIMES UPON RESTART THE VEHICLE IS NORMAL BUT THE CHECK ENGINE LIGHT REMAINS ON FOR A DAY OR SO. WHEN TAKEN TO THE DEALERSHIP THEY STATED NOTHING WAS WRONG WITH THE CAR AND THAT THEY CAN NOT CHECK HISTORICAL CHECK ENGINE LIGHT LOGS, AS THEY ARE NOT RETAINED. THE ISSUES HAVE BECOME MORE AND MORE FREQUENT AS TIME PASSES. THE VEHICLE HAS NOT YET FAILED COMPLETELY WHILE IN MOTION.

BOUGHT CAR NEW FROM AN AUTHORIZED JEEP DEALER. WITHIN A COUPLE OF MONTHS STARTED GETTING RECALL NOTICES. THE FIRST TIME, IT TOOK A WEEK TO RE-PROGRAM THE TRANSMISSION SOFTWARE BECAUSE THE DEALER'S SERVICE DEPARTMENT WAS OVERWHELMED. NO LOANER CAR PROVIDED. WAS TOLD BY DEALER THAT "THIS IS HOW THEY WORK THE "BUGS" OUT. "ABRUPT" GEAR SHIFTING AND "SLUGGISH" PERFORMANCE NOT RESOLVED. AT SIX (6) MONTHS TRANSMISSION WAS COMPLETELY REPLACED WITH NEW UNIT BY A DIFFERENT DEALER. TOOK ANOTHER WEEK TO COMPLETE, AND AS A "WARRANTY CLAIM" NO LOANER CAR PROVIDED. WAS TOLD BY DEALER THAT MOST OWNERS WERE GETTING ONLY TWO (2) MORE MONTHS USE OUT OF THIS MODEL. AND, THAT "CHRYSLER/JEEP WILL BE HAPPY TO GET THIS ONE BACK FOR RESEARCH AND DEVELOPMENT". "ABRUPT" GEAR SHIFTING AND "SLUGGISH" PERFORMANCE CONTINUED. AT 2.9 YEARS, JUST BEFORE WARRANTY EXPIRATION, "CHECK TRANSMISSION" SENSOR REPLACED AND REPROGRAMMED. "ABRUPT" GEAR SHIFTING AND "SLUGGISH" PERFORMANCE NOT RESOLVED. "GROWLING" AND "SIGHING"NOISES BEGAN JUST AFTER WARRANTY EXPIRATION (9/17) AND HAVE BECOME MORE PRONOUNCED. LATEST ISSUE IS THAT THE TRANSMISSION SEEMS TO "FALL OUT OF GEAR" CAUSING SUDDEN AND UNEXPECTED STOPPING OF THE VEHICLE WHEN SLOWING AT RED LIGHT OR "STOP" SIGN.

SHIFTING AND JERKING PROBLEMS SINCE WE BOUGHT IT NEW, DEALER ALWAYS SAID SOFTWARE UPGRADE AND HAS DONE SEVERAL. FINALLY THE JEEP MADE LOUD BANG GOING ACROSS INTERSECTION OF ROAD AND CAR ALMOST HITTING US. JEEP IS BACK IN GARAGE AND DEALERSHIP SAYS POWER TAKE OFF UNIT NEEDS TO BE REPLACE. NEVER OWN OR BUY JEEP PRODUCT.

GEARS ARE UNREASONABLY DIFFICULT TO SHIFT WHEN PARKED ON A HILL. TRANSMISSION SLIPS OUT OF GEAR. WHILE ON THE FREE WAY AT APPROXIMATELY 60 MPH THE CAR LOSES THE ABILITY TO DELIVER POWER.

DEALER ACCEPTED AN APPOINTMENT FOR THE RECALL REPAIR BUT DID NOT COMPLETE THE RECALL REPAIR. DEALER CLAIMED THAT JEEP CORPORATE WOULD NOT ALLOW THE DEALER TO MAINTAIN AN INVENTORY OF REQUIRED PARTS, IN THIS CASE A LIFTGATE MODULE. THUS I AM REQUIRED TO RETURN TO THE DEALER FOR A SECOND APPOINTMENT TO HAVE THE RECALL REPAIR FINISHED. I THINK THIS IS UNREASONABLE. SERVICE MANAGER EXPLAINED THAT THIS IS JEEP POLICY. HE IS NOT PERMITTED TO ORDER LIFTGATE MODULES IN ADVANCE SO AS TO HAVE AN INVENTORY. HE EXPLAINED THAT HE IS REQUIRED TO ORDER THEM FOR EACH REPAIR, THUS REQUIRING THE CUSTOMER TO RETURN FOR A SECOND TIME TO HAVE THE REPAIR FINISHED.

FIRST THE REAREND WENT OUT AT 75000 MILES THEN THE TRANSMISSION WENT OUT 79000 MILES ON THE HWY AND I ALMOST GOT REARENDED. THIS VEHICLE HAS BEEN ONE ISSUE AFTER THE OTHER. THERE IS ALSO A WOBBLE IN THE FRONT END.

THE STOP/START SYSTEM STOP WORKING AND THE ENGINEERS HAVEN'T BEING ABLE TO FIX IT, THE LIGHT IN THE DASH THAT SHOWS THAT IS NOT WORKING COMES ON WHEN RUNNING DRIVING DOWN THE ROAD, DURING IDLE(STATIONARY)

HEAD LIGHTS ARE VERY DIM, TURNED ON BRIGHT IS NO BETTER. LIGHTS ARE TO SMALL, I CAN'T TRAVEL AT NIGHT UNLESS NECESSARY BECAUSE IT'S DANGEROUS TO TRAVEL WITH LIGHTS THAT DIM. WHEN MAKING A TURN AT NIGHT IT'S PRETTY MUCH GUESSING WHERE YOU ARE, DANGEROUS IN THE RURAL AREA I LIVE IN. THE LIGHTS NEEDS TO BE REPLACED BEFORE SOMEONE IS INJURED.

I HAD MY 2015 CHEROKEE LATITUDE SERVICED ON12/8/17 AND ON 12/9/17 I HAD TO GO ABOUT 30 MILES. ON MY WAY BACK HOME AS I ACCELERATED TO GET UP TO SPEED MY JEEP ACTED LIKE IT WANTED TO STOP. THE RPM KEPT CLIMBING BUT MY JEEP SLOWED DOWN. WHEN I DID SLOW DOWN AND I TRIED ACCELERATING AGAIN MY CAR CHUGGED AS IF IT DIDN'T KNOW WHAT TO DO. I AM GOING TO CALL THE DEALER WHEN THEY OPEN TO REPORT THE ISSUE

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE INADVERTENTLY STALLED AND LOST POWER. WHILE ATTEMPTING TO RESTART THE VEHICLE, IT FAILED TO CRANK FOR ONE MINUTE. THE CONTACT STATED THAT A "PLEASE SWITCH TO P THEN DESIRED GEAR" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NASHVILLE CHRYSLER DODGE JEEP RAM (NEW OWNERS FREELAND JEEP) (5800 CROSSINGS BLVD, ANTIOCH, TN 37013, (615) 866-6060), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE OF WHICH THE TRANSMISSION INDEPENDENTLY SHIFTED INTO A LOWER GEAR WITHOUT WARNING. THE REVERSE GEAR COMPLETELY FAILED TO FUNCTION AND THE VEHICLE WAS TOWED TO BRANDYWINE CHRYSLER JEEP DODGE RAM (3807 KIRKWOOD HWY, WILMINGTON, DE 19808, (302) 998-2271). THE DEALER PROVIDED FURTHER DIAGNOSTIC TESTING AND REPLACED THE TRANSMSSION ASSEMBLY. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL INDEPENDENTLY TURNED LEFT WHEN THE CONTACT WAS ATTEMPTING TO TURN RIGHT. THE WHEELS WERE OUT OF DIRECTION WHEN THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO (KEFFER CHRYSLER JEEP DODGE RAM, 8214 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (877) 406-5245) FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER AUTHORIZED A LOANER VEHICLE FOR THE DEALER TO FURTHER DIAGNOSE THE FAILURES. THE DEALER STATED THAT THE ELEMENT WAS OUT ON THE BATTERY AND THE MANUFACTURER COVERED THE REPLACEMENT OF THE BATTERY. THE CONDITION OF THE VEHICLE WAS STILL UNSTABLE. THE MANUFACTURER PROVIDED A CASE MANAGER, BUT THERE WAS NO PERMANENT SOLUTION YET. THE APPROXIMATE FAILURE MILEAGE WAS 100.

WHILE DRIVING IN A 50 MPH ZONE ON A MAJOR ROADWAY IN THE TOWN I RESIDE IN MY VEHICLE DECIDED IT NO LONGER WANT TO GO. EVEN WITH MY FOOT ON THE GAS PEDAL I COULD SEE THE NEEDLE FOR REVS MOVING WHEN I PUSHED THE PEDAL, BUT THE CAR WOULDN'T MOVE. I TOOK MY FOOT OFF THE GAS AND TRIED THE PEDAL AGAIN. SAME RESULT THE CAR WOULD REV BUT NOT GO ASIDE FROM A STUTTERING /LIGHT JERKING, ALMOST AS IF IT DIDN'T WANT TO CHANGE GEARS. I HAVE HAD ROUGH SHIFTS FROM THE DAY WE DROVE THIS OFF THE LOT. I WAS TOLD TIME AND TIME AGAIN THAT IT WAS PART OF THE BREAK IN PERIOD AND THERE WERE NO CODES SPITTING OUT UNTIL THIS PAST SUMMER WHERE I GOT THE SERVICE SHIFTER PROBLEM A SECOND TIME THAT WAS ACCOMPANIED WITH SERVICE 4 WHEEL DRIVE. I NEVER HAVE USED THIS VEHICLE OFF ROAD AND MAYBE TWICE FOR VIRGINIA SNOW. I TOOK IT TO THE DEALERSHIP AND THERE WAS A RECALL, WHICH THEY HAVE FIXED. BUT NOW WE ARE BACK TO THE SAME SYMPTOMS ONLY NOW THE VEHICLE WANTS TO STOP FORWARD MOTION WHILE DRIVING. IT IS AT THE DEALERSHIP AND THEY ARE SAYING IT WAS A WIRING ISSUE. THIS VEHICLE IS NOT SAFE. HOW MANY PEOPLE NEED TO BE IN THIS VEHICLE BEFORE AN ACCIDENT HAPPENS. LUCKILY FOR ME I WAS THE ONLY CAR ON THAT SECTION OF THE ROAD BUT IF I WASN'T I WOULD HAVE BEEN REAR ENDED ESPECIALLY DURING RUSH HOUR.

I RECENTLY PURCHASED A USED 2015 JEEP CHEROKEE LATITUDE. WHEN I AM AT A COMPLETE STOP AND TRY TO TAKE OFF IT STALLS TO SHIFT INTO SECOND GEAR AND THEN IT JERKS. THIS IS VERY DANGEROUS WHEN ENTERING INTO AN INTERSECTION.

2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSAXLE RANGE SENSOR WIRE HARNESS. *LD THE CONSUMER STATED THERE WERE COMPLICATIONS WITH HAVING THE RECALL REPAIRS COMPLETED BY THE DEALERSHIPS. UPDATED 11/27/2017*JS

VEHICLE LOSES POWER WHILE DRIVING. APPEARS TO BE SHIFTING TO NEUTRAL AND REQUIRES DRIFTING TO BREAKDOWN LANE AND RESTARTING. WHEN POWER IS LOST INSTRUMENT PANEL READS SERVICE TRANSMISSION, SERVICE ABS, AND SERVICE PARKING BRAKE. NOT ENOUGH DATA FOR A PATTERN; ERROR HAS OCCURED DURING MOMENTS OF AGGRESSIVE GEAR CHANGING (MOUNTAINS) AND USING CRUISE CONTROL ON THE HIGHWAY.

IT IS VERY DIFFICULT TO SEE AT NIGHT. THE HEADLIGHTS ARE SMALL AND DO NOT GIVE ENOUGH LIGHTING. WE LIVE IN A RURAL AREA, STREET LIGHTS ARE ONLY IN CITY LIMITS. WE HAVE MISSED TURNS AND DRIVEWAYS DUE TO NOT BEING ABLE TO SEE FROM THE SIDE ON THE VEHICLE. THE LIGHTS ARE FAIR ON BRIGHT BUT YOU CAN'T DRIVE ON BRIGHT ALL THE TIME. WE HESITATE TOO GO OUT AT NIGHT DUE TO THIS PROBLEM. SIDE AND FRONT VISION IS A PROBLEM. THIS PROBLEM HAS EXISTED SINCE PURCHASE OF THIS VEHICLE WHEN IT WAS NEW UNTIL PRESENT.

I JUST GOT MY VEHICLE IN APRIL 13, 17 MY VEHICLE SHUT COMPLETELY OFF WHILE AT THE STREET LIGHT AND IT DOES THIS WHEN EVER IT FEELS LIKE IT AND WHEN EVER I TURN MY VEHICLE ON SOMETIMES MY INSIDE DASHBOARD OR RADIO LIGHTS WON'T COME ON AND IT'S STILL TRYING TO BE FIXED THIS IS RIDICULOUS

WHILE DRIVING ON SUNDAY MY JEEP SUDDENLY WITHOUT NOTICE OR WARNING SHUT OFF AND WOULD NOT RESTART, I WAS STRANDED IN MIDDLE OF THE ROAD SINCE THERE WAS NO WARNING I HAD NO TIME TO PULL TO SIDE. AAA TOWED TO CLARK CHRYSLER/JEEP WHERE IT WAS BOUGHT AND UNDER EXTENDED WARRANTY. ALL PM'S HAVE BEEN DONE THERE AND DONE TIMELY. WHAT THEY FOUND WAS JEEP WAS DOWN 3 QTS OF OIL, I ASKED HOW THAT COULD BE AND WHY WOULD ENGINE SHUT OFF SO ABRUPTLY THEY CLAIM THE 2.4 ENGINES USE 1QT PER 1,000 MILES, THAT NO INDICATOR OR WARNING COMES ON AND ENGINE WILL SHUT OFF TO PROTECT IT. NO WHERE IS IT LISTED IN OWNERS MANUAL, I HAVE BEEN IN AUTOMOTIVE FOR OVER 30 YEARS AND IF AN ENGINE BURNS A QT PER 1,000 YOU REBUILD OR BUY A NEW ENGINE, I AM NOW TOLD I MUST CHECK AND ADD OIL EVERY 1,000 MILES ON A 2015 WITH ONLY 42,000 MILES! SAFETY CONCERN IS IF ANYONE IS ON HIGHWAY IT COULD CAUSE DEATH WITH A SUDDEN STOPPAGE OF VEHICLE, I WAS LEFT IN THE MIDDLE OF OF A COUNTRY ROAD AND AAA HAD POLICE COME TO HELP BLOCK ME FROM TRAFFIC PASSING AROUND ME, I NEVER HEARD OF ANYTHING LIKE THIS SO I CALLED JEEP AND MELISA ON THEIR CONSUMER LINE CONFIRMED WITH SERVICE TECH IAN HOGAN AND TOLD ME THAT SHE IS TOLD IT HAPPENS AND THERE IS NO WARNING , HOW CAN JEEP THINK THIS IS SAFE WITHOUT AT LEAST NOTIFYING OWNERS TO BE AWARE?

SERVICE TRANSMISSION CAME ON AFTER I PURCHASED THIS CAR 3 DAYS AGO WITH 47K MILES. AS I SLOWED TO A STOP COMING OFF THE HIGHWAY THE CAR VIBRATED VIOLENTLY REPEATEDLY AND THEN CUT OFF. IT TOOK 3 TRIES TO FINALLY TURN THE VEHICLE ON AND IT CONTINUED TO HAVE THE SAME ISSUE. AT ONE POINT I WAS HAVING TO THROW THE CAR IN NEUTRAL TO GET IT TO STOP JERKING AS I DECELERATED. THAT CREATED A WHOLE OTHER PROBLEM BECAUSE I THEN WHEN I SHIFTED BACK INTO DRIVE I HAD NO ACCELERATION CONTROL. I HAD TO ROLL OFF THE ROAD, THROW IT INTO PARK, KILL THE ENGINE, AND RESTART THE CAR TO GET BACK CONTROL OF THE ACCELERATOR. VERY SCARY AND UNSAFE!

TAKATA RECALL. CAR STALLS LOSING ALL POWER WHILE DRIVING WHEN OIL CHANGE IS NEEDED. OIL CHANGE LIGHT CAME ON RECENTLY. CAR HAS BEEN STALLING IN THE MIDDLE OF DRIVING ON THE ROAD. ALSO HAPPENED LAST TIME OIL CHANGE LIGHT CAME ON. WAS TOLD BY JEEP DEALER THAT IT IS COMMON. VERY DANGEROUS.

VEHICLE RPMS REV UP TO 4000-5000 WHEN GOING DOWN HILLS ON CITY STREETS GOING 15-20MPH. VEHICLE RANDOMLY ACCELERATES WHEN NOT HITTING GAS AND VEHICLE NOT ON CRUISE CONTROL. VEHICLE JERKS WHEN CHANGING GEARS. VEHICLE ALSO STUDDERS WHEN PULLING OUT ON CITY STREETS. PURCHASED THE VEHICLE ON OCTOBER 21, 2017 WITH 34,000 MILES. TOOK VEHICLE TO CERTIFIED JEEP MECHANIC ON NOVEMBER 6, 2017 WITH MY COMPLAINT. THEY STATED THE TRANSMISSION NEEDED TO BE 'FLASHED'. I PICKED THE VEHICLE BACK UP AT 4:30PM. AFTER LEAVING IT IMMEDIATELY STARTED DOING THE SAME THING. WHEN APPROACHING A STOP LIGHT ON A CITY STREET AS I BEGAN TO SLOW DOWN THE VEHICLE SHUT COMPLETELY OFF IN THE MIDDLE OF THE ROAD. I TOOK THE VEHICLE STRAIGHT BACK TO THE MECHANIC AND TOLD THEM WHAT HAPPENED. THEY GAVE ME A RENTAL VEHICLE AS THEY WERE CLOSING AND DIDN'T HAVE TIME TO INVESTIGATE THE PROBLEM. I PICKED THE VEHICLE BACK UP ON NOVEMBER 7, 2017. THEY STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. THIS VEHICLE IS VERY UNSAFE AS IT RANDOMLY ACCELERATES AND CUTS OFF RANDOMLY WHILE DRIVING. JEEP NEEDS TO RECALL THIS MODEL BEFORE SOMEONE GETS KILLED. EVERY TIME I DRIVE THIS VEHICLE I AM WORRIED IT'S GOING TO CAUSE AN ACCIDENT. I'VE OWNED THE VEHICLE FOR ONLY THREE SHORT WEEKS AND I'VE ALREADY HAD IT IN THE SHOP TWICE. I HAVEN'T EVEN MADE MY FIRST PAYMENT.

THE VEHICLE ACCELERATES WHEN I AM TRYING TO SLOW DOWN. THIS HAPPENED TOP ME WHILE DRIVING IN MY NEIGHBORHOOD AND HAPPENED TO ME WHILE DRIVING DOWN THE HIGHWAY. ALMOST CAUSED ME TO HIT ANOTHER VEHICLE. HAD THIS ISSUE BEFORE WHEN CAR WAS ALMOST BRAND NEW, TOOK IT TO THE DEALERSHIP AND THEY FLASHED THE SYSTEM. SAID IT WAS A RECALL. CAR DROVE FINE FOR A WHILE BUT NOW I AM HAVING THE SAME ISSUE AGAIN.

THE VEHICLE TRANSMISSION SHIFT QUALITY IS ERRATIC! OCCUPANTS EXPERIENCE LURCHING AND BUCKING SENSATION AT LOW SPEEDS IN BOTH FORWARD AND REVERSE MOTIONS. THIS RESULTS IN A POTENTIAL SAFETY CONCERN FOR PEDESTRIANS IN ADDITION TO AN UNSAFE AND UNCOMFORTABLE RIDE IN THE VEHICLE. AN UNMISTAKEABLE CONSEQUENCE IS THE IMPAIRMENT IN VALUE OF THIS VEHICLE IN REFERENCE TO RESALE. THE DEALERSHIP HAS ATTEMPTED TO REMEDY THE STATED ISSUE ON SEVERAL OCCASIONS WITH NO SUCCESS. THE DEALERSHIP HAS ALSO ON MULTIPLE OCCASIONS STATED THAT FUTURE SOFTWARE UPGRADES WILL ALLEVIATE THE SHIFT QUALITY ISSUE OF THIS 9-SPEED AUTOMATIC TRANSMISSION BUT HAS YET TO DELIVER ANY SUCH REMEDY. PLEASE ADVISE! *JS

THE DEALERSHIP ATTEMPTED TWO SOFTWARE UPDATES AND TOLD ME THEY COULDN'T FIX IT WHEN I WENT BACK THE THIRD TIME FOR THE TRANSMISSION NOT SHIFTING PROPERLY. I ALSO HAD A CLUNKING NOISE IN THE FRONT END THAT WAS FIXED WITH THE NOISE RETURNING SHORTLY AFTER THE WARRANTY EXPIRING. THE VEHICLE CONTINUES TO MISS DOWNSHIFTS AND DOES NOT SHIFT PROPERLY WHEN TRYING TO ACCELERATE.

DRIVING DOWN THE FREEWAY AND I SUDDENLY HAVE NO POWER. I COULD PUSH THE THROTTLE PEDAL TO THE FLOOR WITH NO RESPONSE. I HAD TO MAKE IT ACROSS MULTIPLE LANES OF TRAFFIC GOING 75MPH AND PULL TO THE SHOULDER. I TRIED RESTARTING AND IT SHUTTERED AND DIED, TWICE. LET IT SIT FOR A MIN AND THEN IT RESTARTED. IT HAPPENED 2 DAYS LATER. THIS TIME I WAS PULLING AWAY FROM A STOP SIGN AND I HAD NO THROTTLE RESPONSE. I SLAMMED THE GAS PEDAL TO THE FLOOR AND IT SHUTTERED AND GOT POWER AGAIN.

I HAVE A 2015 JEEP CHEROKEE WITH 25K MILES ON IT. THE TRANSMISSION WILL COME OUT OF GEAR WHILE DRIVING, USUALLY THIS HAPPENS WHILE DRIVING AROUND TOWN ON SECONDARY ROADS. THE TRANSMISSION WILL NOT RE-ENGAGE UNTIL I STOP THE VEHICLE AND MAKE MULTIPLE ATTEMPTS. USUALLY IT WILL BEGIN WITH THE RADIO ACTING UP, THEN GEAR SHIFT LIGHTS AND DASHBOARD WARNING LIGHTS WILL START FLASHING. I HAVE A DETAILED VIDEO IF INTERESTED. COULD NOT ATTACH FILE. *BF UPDATED 9/12/18*JB

TRANSMISSION HAS FAILED 3 TIMES IN THE LAST 2 MONTHS. ONCE IT FINALLY ENABLED ME TO PUT IT IN DRIVE IT WOULD NOT SHIFT GEARS RIGHT. THE HIGHEST IT WOULD GO IS 3RD OUT OF 9. IT JERKS FORWARD ON ALL GEAR CHANGES. THE SERVICE TRANSMISSION WARNING KEEPS FLASHING. PRIOR TO THIS THE AUTO START /STOP FEATURE FAILED TO FUNCTION. THE LOCAL JEEP DEALER HAS TRIED TO REPAIR THIS 3 TIMES FOR US. WE ARE THE 2ND OWNER. THE FIRST OWNER HAD THE SAME ISSUES. THE ORIGINAL OWNER HAD THE TRANSMISSION REPLACED. WE WERE NEVER TOLD OF THE LEMON "BUY BACK" WHEN WE BOUGHT THE CAR.

***SERVICE SHIFTER****THE SERVICE SHIFTER LIGHT CONTINUES TO COME ON. I'VE TAKEN THE CAR IN FOR UPDATES 3X IN THE PAST MONTH. DURING THE TIME THE LIGHT IS ON, I FEEL THE CAR ACCELERATING ON ITS OWN WHEN DRIVING AND REEVING WHEN STOPPED. THE CONTINUING UPDATES ARE COSTLY NOW THAT THE VEHICLE IS OUT OF FACTORY WARRANTY.

TRANSMISSION SKIPS AND LURCHES FORWARD DIFFERENTLY THAN EXPECTED. SHIFTS VERY HARD AT TIMES WITH A AUDIBLE CLUCK UNDER THE CAR.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 7 MPH, THE VEHICLE SURGED FORWARD INDEPENDENTLY. IN ADDITION, THE VEHICLE HESITATED TO ACCELERATE ON MORE THAN ONE OCCASION. THE CONTACT STATED THAT THE VEHICLE DOWNSHIFTED HARD FROM SECOND TO THIRD GEAR AND THE RPMS INCREASED RAPIDLY. CHARLIE'S DODGE CHRYSLER JEEP RAM IN MAUMEE, OHIO WAS MADE AWARE OF THE FAILURE AND PROVIDED THE FOLLOWING SERIES OF REPAIRS: THE WATER PUMP WAS REPLACED, BOTH FRONT AXLES WERE REPLACED, THE TRANSMISSION SOFTWARE WAS UPGRADED, THE VALVE BODY WAS REPLACED, AND THE FRONT PASSENGER SIDE CV JOINT WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 32656386. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

MY CAR HAS BEEN STALLING ON THE FIRST DRIVE OF THE MORNING FOR 4 DAYS. STARTS UP AND IT'S FINE AFTER THAT. YESTERDAY WHILE VIDEOING IT TO SHOW A DEALER, I HEARD A DING. SAW NOTHING ON THE PANEL. REVIEWED THE VIDEO, AND I CAN ONLY SPECULATE IT SAID OIL PRESSURE LOW. IT LASTED LESS THAN HALF A SECOND AND DISAPPEARED. I CHECKED MY OIL AND FOUND IT TO BE BARELY REGISTERING ON THE STICK. IT TOOK 2 1/2 QUARTS TO FILL IT. MY OIL CHANGE STICKER STATES I'M 1200 MILES AWAY FROM THE 4000 MARK THE DEALER PUTS ON IT. I WAS TOLD TODAY BY A JEEP DEALER, THAT THE 2.4 ENGINE IN THE CHEROKEE WILL USE A QUART OF OIL EVERY 750-1000 MILES IF OVER 50,000 MILES. I HAVE 56,580 MILES. THE PROBLEM IS WHEN OIL IS LOW, THE CAR WILL STALL TO PREVENT DAMAGE AS A SAFETY FEATURE. UNFORTUNATELY THIS HAS CAUSED ME TO HAVE TO COAST ACROSS A BUSY TWO LANE ROAD WHILE MAKING A TURN, SO I COULD HAVE BEEN HIT. IT THEN TAKES 2-3 TIME TO CRANK IT OVER TO RESTART IT. THIS WAS NOT DISCLOSED TO ME WHEN I PURCHASED THE CAR WITH 40,009 MILES ON IT. THE DEALERS SAY THIS IS PERFECTLY NORMAL FOR THIS ENGINE TO BURN OIL. I DON'T BELIEVE ANY MANURACTURER SHOULD SELL VEHICLES THAT "BURN" OIL AT A QUART PER 1000 MILES. I BOUGHT A NEWER CAR FOR LESS MAINTENANCE. NOW I HAVE TO ADD OIL ONCE A MONTH TO MY CAR. NOT TO MENTION THAT IF A DUMMY LIGHT OR MESSAGE COMES ON REGARDING SOMETHING SUBSTANTIAL TO SHUT YOUR CAR OFF, WHY DOES THE MESSAGE ONLY FLASH SO YOU CAN'T EVEN READ IT? I HAD TO WATCH THE VIDEO TO SEE POSSIBLY WHAT IT SAID. I

SERVICE SHIFTER LIGHT CAME ON AND ALL LIGHTS ON SHIFTER LIT UP

EXTREMELY ROUGH SHIFTING FOR THE FIRST 3 OR 4 GEARS. SHUTTERING BETWEEN GEARS IF I SLOW DOWN AND SPEED BACK UP IN TRAFFIC. IF I COME TO A COMPLETE STOP AND BEGIN TO ACCELERATE THE FIRST GEAR IS A VERY HARD JERK. ITS GETTING SEEMINGLY WORSE THE LONGER I DRIVE IT AND ITS BECOMING VERY DANGEROUS TO DRIVE IN TRAFFIC. I PURCHASED THE VEHICLE IN FEBRUARY 2017 AND HAD IT LOOKED AT IN MARCH OF 2017. OVERLAND PARK JEEP DEALERSHIP DID A "SOFTWARE UPDATE" AND SENT ME ON MY WAY. THIS WAS NO HELP. I'VE CALLED MULTIPLE TIMES AND THEY SAY THERE'S NO ISSUES OR UPDATES AVAILABLE. TOOK IT IN AGAIN IN SEPTEMBER 2017 AND ANOTHER "SOFTWARE UPDATE" WAS DONE. STILL NO CHANGE. ITS THERE NOW AND THEY ARE TELLING ME THAT THEY'VE BEEN DRIVING IT FOR 3 DAYS AND ITS "NOT ACTING UP" . SO I ASKED WHAT I SHOULD DO WHEN I PICK IT UP AND ITS STILL HAPPENING. THEY SAID "I GUESS BRING IT BACK". ITS SO UNSAFE AND IT SEEMS LIKE THEY THINK I HAVE NOTHING BETTER TO DO THAN BRING THE CAR IN AND RENT A CAR.

MY JEEP CHEROKEE HAS THE 9 SPEED TRANSMISSION. I WENT TO START THE CAR IT TOOK SEVERAL TIMES TO START WHEN IT DID THE CAR DROPPED HARD INTO GEAR AND ALL OF THE SERVICE TRANS LIGHTS CAME ON AND IT WAS VERY DIFFICULT TO GET HOME AS THE CAR WAS HAVING A VERY HARD TIME GETTING INTO GEAR AND STAYED IN 2 WHEEL DRIVE MODE. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY TOLD ME MY DRIVE TRAN WARRANTY COVERED THE COST AND I JUST NEEDED A SOFTWARE UPDATE. FOUR DAYS LATER I WAS DRIVING WITH MY HUSBAND AND 8 MONTH OLD BABY AND WHILE STOPPED AT A STOP SIGN THE CAR DIED AND AGAIN TOOK SEVERAL TIMES TO RESTART, ALL TRANS LIGHTS CAME ON AND COULD NOT GET INTO GEAR, WE HAD TO DRIVE SLOWLY HOME WITH OUR HAZARDS ON AND NEARLY GOT INTO AN ACCIDENT WHEN TRYING TO MERGE INTO TRAFFIC WHEN IT KEPT SLIPPING OUT OF GEAR.