Page 14 of 36 · complaints 651–700 of 1,794

2015 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Unknown or Other
Filed Feb 14, 202057,000 milesCA

I WAS DRIVING ON THE FREEWAY GOING 60 MILES PER HOUR WHEN L HEARD A LOUD BANG. MY CAR SHOOK VIOLENTLY CAUSING ME TO SWERVE. I THEN HEARD THE WIND COMING IN FROM MY MOONROOF . I IMMEDIATELY PULLED OFF THE FREEWAY TO ASSESS WHAT HAD HAPPENED. THERE WAS A HUGE HOLE IN MY MOONROOF WITH THE REST OF THE GLASS PROTRUDING UPWARD. NOTHING HIT MY MOONROOF IT HAD EXPLODED.

Service Brakes
Filed Feb 13, 2020CO

THE BRAKES LIGHT WILL RANDOMLY COME ON AND THE BRAKES LOCK AND NOTHING CAN BE DONE. YOU'RE STUCK. IT CAME ON WHILE DRIVING YESTERDAY AND I WAS UNABLE TO PRESS THE BRAKE PEDAL. IT STARTED INITIALLY APRIL 2018 AND THE DEALERSHIP KEPT IT FOR WEEKS- BUT WAS EVASIVE ON WHAT THE ACTUAL PROBLEM WAS. WHATEVER WAS DONE -DID NOT RESOLVE THE ISSUE. IVE FOUND MULTIPLE ONLINE FORUMS WITH PEOPLE DISCUSSING THE SAME ISSUES. EXAMPLE: HTTPS://WWW.JEEPCHEROKEECLUB.COM/THREADS/2015-CHEROKEE-BRAKE-SYSTEM-LOCK-UP.105530 THEY HAVE ADVISED THAT THERE IS AN ELECTRICAL SHORT CAUSING SENSOR ISSUES WITH THE BRAKES ON THIS YEAR AND MODEL WE CONTINUE TO HAVE THE SAME ISSUE AND IT DOES NOT APPEAR TO BE A COINCIDENCE

Power Train
Filed Feb 13, 2020LA

NOT SWITCHING GEARS PROPERLY. THERE'S A HARD JERK/THRUST WHILE TRYING TO AUTOMATICALLY SWITCH GEARS. THOUGHT I GOT REAR ENDED HOW HARD IT JERKED! WHILE TURNING ON A VERY BUSY HIGHWAY CAR HAS WENT FROM DRIVE TO NEUTRAL SEVERAL TIMES WHILE DRIVING. WHICH CAN CAUSE A MAJOR ACCIDENT. ALMOST DID! THIS HAS HAPPENED ON SEVERAL OCCASIONS CAN'T RECALL SPECIFIC DATES AND TIMES BUT JUST RECENTLY ON 02/09/2020

Unknown or Other
Filed Feb 13, 2020LA

SERVICE SHIFTER KEEPS COMING ON. I'VE TRIED TAKING IT TO SEE WHAT THE PROBLEM WAS BUT IT'S ALWAYS OFF WHEN I TAKE IT AND THEY TELL ME THAT THEY CAN'T FIX THE PROBLEM IF IT'S NOT COMMUNICATED THAT IT HAS ONE!

Power Train
Filed Feb 13, 202069,980 milesNE

TRANSMISSION LURCHES WHEN SHIFTING GOING DOWN THE ROAD. HESITANT TO START MOVING FROM A COMPLETE STOP. WHEN COASTING DOWN HILL FEELS AS IF TRANSMISSION SHIFTS IN TO NEUTRAL AND VEHICLE BEGINS TO ACCELERATE. ALL INSTANCES WERE ON CITY STREETS.

Power Train
Filed Feb 12, 202045,000 milesPA

WENT TO START VEHICLE AND ALL SHIFTER LIGHTS CAME ON AS WELL AS A MESSAGE WHICH READ "SERVICE SHIFTER". WAS UNABLE TO DRIVE VEHICLE. LATER RESTARTED VEHICLE AND MESSAGE WAS GONE. THIS IS THE FIRST TIME THIS HAS HAPPENED BUT IT APPEARS THAT HUNDREDS OF OTHERS HAVE REPORTED THE SAME ISSUE ON THIS SITE.

Power Train
Filed Feb 12, 202035,000 milesPA

VEHICLE HESITATES FROM STOP AND THEN AFTER A COUPLE OF SECONDS LURCHES FORWARD. VERY CONCERNING WHEN PULLING OUT INTO TRAFFIC AS YOU ARE NEVER SURE HOW QUICKLY IT WILL ACCELERATE. HAS BEEN OCCURRING SINCE WE BOUGHT THE VEHICLE.

Unknown or Other
Filed Feb 11, 202080,000 milesVA

ON AT LEAST 10 OCCASIONS FROM AUG 2017 - FEB 2020, WHILE DRIVING THE 2015 JEEP CHEROKEE, THE GEAR SHIFT WOULD LIGHT UP AND THE DISPLAY WOULD INDICATE "SERVICE SHIFTER." THE WARNING LIGHT WOULD DISAPPEAR ONCE THE VEHICLE WAS TURNED OFF AND COULD NOT BE REPLICATED ON COMMAND FOR A MECHANIC TO EVALUATE.

Power Train
Filed Feb 11, 202060,000 milesVA

BEGINNING IN 2018 UNTIL PRESENT, THE 2015 JEEP CHEROKEE DELAYS SHIFTING BETWEEN 2ND AND 3RD GEAR. THIS TYPICALLY OCCURS WHILE AT A STOP LIGHT, STOP SIGN, OR YIELD SIGN. THE RESULT IS A HESITATION OF THE VEHICLE TO MOVE FORWARD FOLLOWED BY A SUDDEN LURCH FORWARD. THIS DANGEROUS MANEUVER HAS CAUSED MANY NEAR MISS ACCIDENTS AND IS INCREDIBLY UNSAFE.

Electrical System
Filed Feb 9, 2020100,250 milesMD

SINCE 2015 WHEN THE JEEP WAS PURCHASED I HAVE HAD SEVERAL TIMES WHEN THE RPMS WOULD GO UP TO 3 OR 4 AND I WAS NOT ACCELERATING THE GAS WHEN IT HAPPENED. IT ACTED LIKE TRANSMISSION PROBLEMS . THE JEEP DEALER COULD NOT FINE ANYTHING WRONG AND WOULD UPDATE THE COMPUTER, IT WOULD LAST FOR SEVERAL MONTHS AND THEN THE SAME THING WOULD HAPPEN. ON SATURDAY FEBRUARY 8TH 2020 I PARKED THE CAR IN A PARKING LOT AND RETURNED 3 HOURS LATER TO A CAR THAT WOULD NOT START , LIGHTS WOULD WORK AND THE BATTERY APPEARED DEAD. I GOT A HOTSHOT TO TRY TO START THE CAR. IT DID START BUT THERE WAS NO POWER STEERING , NO POWER BRAKES, THE ENGINE WAS RUNNING ROUGH AND THE LIGHTS WERE CLICKING OFF AND ON. THE CODE STATED SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED. AND WOULD CHANGE TO SERVICE PARK BRAKE. WHEN I TURNED OFF THE CAR IT WOULD TURN ON AGAIN AND IT WAS TOWED TO THE JEEP DEALER AND THEY WILL LOOK AT IT ON MONDAY FEB, 10TH. I WILL KNOW MORE AT THAT TIME.

Power Train
Filed Feb 9, 202070,000 milesME

THE SERVICE SHIFTER NOTIFICATION HAS COME IN MULTIPLE TIMES. IT HAS BEEN IN THE SHOP TO BE FIXED TWICE. IT HAS SINCE COME ON AGAIN. IT SOMETIMES COMES ON WHEN THE CAR IS STARTED, OTHER TIMES IT COMES ON WHILE DRIVING.

Power Train
Filed Feb 6, 202083,000 milesVA

WHILE MY PREGNANT WIFE WAS DRIVING TO A DOCTORS APPOINTMENT, THE 2015 JEEP CHEROKEE SUDDENLY LOST THE ABILITY TO ACCELERATE. THE VEHICLE WAS TRAVELING AT 45MPH WHEN THIS EVENT OCCURRED. THE JEEP FINALLY SLOWED TO A STOP IN THE MIDDLE OF THE ROAD. THE ENGINE CONTINUED TO RUN, BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TURNED OFF AND THEN TURNED ON AGAIN. WHEN PLACED IN 'DRIVE' THE VEHICLE MADE A LOUD THUD. WHEN THE VEHICLE WAS PLACED IN 'PARK' IT MADE A GRINDING NOISE. THE VEHICLE'S PARKING BRAKE SUDDENLY ENGAGED AND COULD NOT BE TURNED OFF; THIS MADE IT IMPOSSIBLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD. WE WAITED 30MIN FOR A TOW TRUCK TO MOVE THE VEHICLE FROM THE MIDDLE OF THE ROAD TO A FIRESTONE FOR EVALUATION. FIRESTONE INDICATED THAT IT WAS A PROBLEM WITH THE TRANSMISSION. WE THEN HAD TO TOW THE VEHICLE TO WHITTEN BROTHERS JEEP DEALERSHIP FOR EVALUATION. WE WERE INFORMED THAT THE VEHICLE WILL LIKELY NOT BE COVERED BY THE POWERTRAIN WARRANTY DUE TO THE TIME REQUIREMENT. THE 2015 JEEP CHEROKEE ONLY HAS 83,000 MILES. I BOUGHT THIS VEHICLE NEW IN JAN 2016 AND EXPECTED THE VEHICLE TO LAST 15-20 YEARS. IF MY WIFE HAD BEEN DRIVING TO WORK INSTEAD OF A DOCTORS APPOINTMENT, SHE COULD HAVE BEEN STRANDED ON THE INTERSTATE WITH VEHICLES DRIVING 65+ MPH; THIS WOULD HAVE RESULTED IN A SERIOUS ACCIDENT WITH INJURIES TO MY WIFE AND UNBORN CHILD. THIS IS A HUGE SAFETY CONCERN THAT JEEP IS OBVIOUSLY NOT TAKING SERIOUSLY.

Unknown or Other
Filed Feb 5, 202086,000 milesMS

SERVICE SHIFTER LIGHT CAME ON AT 86,000 MILES, WENT OFF AFTER TURNING MY VEHICLE OFF. TOOK TO THE DEALERSHIP AND THEY SEE NOTHING WRONG, NO CODES, NOTHING. IT JERKS A LOT WHEN AT SLOW SPEEDS PULLING OUT SOMEWHERE AND GOING DOWN A HILL.

Electrical System
Filed Feb 3, 202037,600 milesIL

SERVICE SHIFTER NOTIFICATION KEEPS COMING ON.

Power Train
Filed Jan 31, 202018,000 milesCA

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 65 MPH, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE RPM REVVED UP WHILE STOPPED AT A TRAFFIC LIGHT, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND A CHIME WAS HEARD. THE CONTACT PULLED THE VEHICLE OFF OF THE ROADWAY AND SHIFTED INTO PARK. THE CONTACT STATED THAT WITH THE BRAKE PEDAL DEPRESSED THE VEHICLE STILL LUNGED FORWARD. THE VEHICLE WAS TURNED OFF AND BACK ON AND THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. (JEEP CHRYSLER DODGE RAM OF VACAVILLE LOCATED AT 681 ORANGE DR, VACAVILLE, CA 95687) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Wheels
Filed Jan 31, 2020111,000 milesVA

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR TIRE ROTATION, THE TECHNICIAN WAS UNABLE TO REMOVE THE LUG NUTS, THE VEHICLE WAS TAKEN TO THE RAMEY CHEVROLET CHRYSLER DEALER, LOCATED AT 27992 GOVERNOR G C PEERY HWY, TAZEWELL, VA 24651, WHERE IT WAS DIAGNOSED THAT THE LUG NUTS EXPANDED. THE TECHNICIAN APPLIED AMPLE FORCE TO REMOVE THE LOG NUTS. THE TECHNICIAN STATED THAT IT WAS UNUSUAL FOR ALL THE LUG NUTS TO FAIL AT THE SAME TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. *TR

Electrical System
Filed Jan 29, 202095,220 milesMI

WAS DRIVING DOWN ROAD AND CAR SHUTS DOWN AND SAYS MUST BE IN PARK TO SHIFT THEN TRACTION LIGHT ENGINE LIGHT BATTERY/ALTERNATOR LIGHT COMES ON HAVE TO PULL OVER TURN CAR OFF TAKE KEY OUT PUT BACK IN LET IN TRY TO TURN OVER A FEW TIMES THEN WILL START I WILL BE GOING ANYWHERE FROM 30-60 MPH AND IT DOES IT I TAKE IT TO DEALER CAN'T FIND THE PROBLEM DUE TO IT NOT HAPPENING IN THERE POSSESSION

Power Train
Filed Jan 27, 202067,000 milesCT

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, AND MERGING ONTO THE HIGHWAY THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT AFTER SEVERAL SECONDS THE VEHICLE STARTED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE SERVICE TRANSMISSION WARNING MESSAGE WAS THEN DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TRANSMISSION AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Electrical System
Filed Jan 21, 202088,125 milesCA

WHILE DRIVING THE CAR WILL SHUT OFF COMPLETELY, LOCKING THE STEERING WHEEL AND RENDERING THE BRAKES AND THE GAS INEFFECTIVE... THE FIRST TIME I WAS DRIVING 65MPH ON THE FREEWAY AND IT SHUT OFF. LUCKILY THERE WAS NO ONE ON THE ROAD, I WAS ABLE TO COAST TO A STOP, SHIFT TO PARK, AND RESTART THE ENGINE... IT PROCEEDED TO HAPPEN MULTIPLE TIMES, NO MATTER HOW FAST I WAS DRIVING.

Power Train
Filed Jan 20, 202048,000 milesNJ

AFTER 10 DAYS VEHICLE STAYING IN MY HOUSE NOT USING I TRIED TO START ENGINE AND MY BATTERY WAS DOWN. BUY NEW BATTERY AND INSTAL AND WHEN I START THE ENGINE I GET ON MY DASH BUNCH OF WARNING LIGHTS ON AND MESSAGE. SERVICE PARKING BRAKE MY TRANSMISSION NOT WORKING PROPERLY AND WHEN YOU TRY TO SWITCH FROM PARKING TO DRIVE OR REVERSE GETTING CLUNK NOISE AND DRIVING ONLY IN ONE SPEED MAYBE 4 OR 5TH SPEED ON DASH BLINKING D OR R AND ODOMETER

Electrical System
Filed Jan 20, 202075,000 milesCA

SERVICE SHIFTER MESSAGE KEEPS POP UP RANDOMLY. IT STARTED AT AROUND 70,000 MILES. ONCE THE CAR IS TURNED OFF AND BACK ON THE MESSAGE GOES AWAY. THERE SEEM TO BE A LOT OF COMPLAINTS ABOUT THIS ISSUE WITH JEEP CHEROKEE. IS THERE GOING TO BE A RECALL?

Unknown or Other
Filed Jan 16, 202070,000 milesMD

I HAVE A "SERVICE SHIFTER" ERROR ILLUMINATING ON MY SCREEN AND ALL THE LIGHTS ILLUMINATE ON THE SHIFT ITSELF. I TURN THE CAR BACK OFF AND THE LIGHTS GO AWAY, BUT THEY ALWAYS COME BACK ON. THERE ARE MULTIPLE PEOPLE ONLINE REPORTING THE SAME ISSUE. THERE ARE FORUMS EVERYWHERE ABOUT THIS. MANY PEOPLE TAKE IT TO THE DEALER AND GET IT FIXED AND IT DOESN'T FIT THE PROBLEM, JUST CREATES NEW ONES SO THEY ARE WASTING THEIR MONEY. MY ISSUE HAPPENS WHEN MY CAR IS IN PARK. NOT WHILE MOVING.

Service Brakes
Filed Jan 12, 202064,217 milesNY

I WAS APPROACHING A 4 WAY STOP WITH MY CHILDREN IN THE VEHICLE, GOING APPROX. 10MPH. I PRESSED ON THE BRAKES BUT WAS UNABLE TO STOP, MAKING ME GO THROUGH THE INTERSECTION WITH VEHICLES TURNING INTO MY LANE. THE BRAKE PEDAL WAS ROCK SOLID AND LOCKED UP, AND WAS UNABLE TO BE PRESSED. DURING THAT TIME THE SERVICE ELCTRONIC BRAKING LIGHT POPULATED ON MY DASHBOARD.

Power Train
Filed Jan 12, 202077,000 milesCT

CAR HAS 77000 MILES AND OFTEN HAS JERKY ACCELERATION. YESTERDAY, TRANSMISSION SERVICE LIGHT ILLUMINATED WHILE AND CAR WOULD. IT ACCELERATE BYMEYONE 40MPH

Unknown or Other
Filed Jan 11, 2020FL

WHEN I AM DRIVING MY CAR, IT WILL AUTOMATICALLY GO INTO NEUTRAL. NORMALLY, I AM DRIVING 15-25 MPS, THE RADIO AND HEAT/AC IS OFF. I AM SCARED TO DRIVE MY CAR. WHEN IT GOES INTO NEUTRAL I PRESS THE BRAKE (WHICH IS HARD) AND I PUT THE CAR ON PARK AND AFTER THE THIRD OR FOURTH TRY, IT FINALLY TURNS ON. THE PROBLEM WILL NOT OCCUR AGAIN DURING THE DAY. IT ONLY HAPPENS IN THE MORNINGS.

Unknown or Other
Filed Jan 10, 202043,000 milesMI

WHEN DRIVING ON THE HIGHWAY THE THE WARNING CHIME GO OFF AND THE DASH READS "SERVICE SHIFTER"

Power Train
Filed Jan 8, 202030,000 milesCA

THE SHIFTING IS DELAYED. I WILL BE STOPPED AND WHEN I GO TO START IT DELAYS AND HAS ALMOST CAUSED MANY ACCIDENTS WHEN PULLING INTO ONCOMING TRAFFIC BECAUSE OF THE DELAY. IT IS VERY SCARY AND DANGEROUS.

Vehicle Speed Control
Filed Jan 7, 202070,000 milesCA

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT AT START UP AND WHILE DRIVING, THERE WAS AN ABNORMAL RATTLING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND AND HESITATED WHILE DRIVING. THE VEHICLE ALSO EXPERIENCED INDEPENDENT ACCELERATION AND DECELERATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HEMET CHRYSLER DODGE JEEP RAM DEALER, 425 MOTOR WAY, HEMET, CA 92545, (951) 225-4217, TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF CYLINDER MISFIRE, LOW OIL LEVEL, LOW ENGINE COMPRESSION ON CYLINDER #2, OIL LEAK IN CRANKCASE, AND SCORING ON TWO CYLINDERS. THE ENGINE WAS REMOVED AND REPLACED WITH A NEW ENGINE, THE INTAKE MANIFOLD WAS SWAPPED AND THE ENGINE COMPARTMENT WIRES REINSTALLED. THE REPAIRS WERE PERFORMED UNDER WARRANTY. THE CONTACT STATED THAT FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE CONTACT WAS INFORMED THAT THE CYLINDER HEAD NEEDED TO BE TORQUED TO SPECS AND THAT SOME NOISE FROM THE ENGINE WAS NORMAL OPERATION SOUNDS. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE ISSUE WOULD RESOLVE ITSELF THE MORE THE VEHICLE WAS DRIVEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, CASE NUMBER: 71717548. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Engine
Filed Jan 6, 2020117,000 milesNH

CHECK ENGINE LIGHT ON, WARNINGS AUTO/START/STOP SYSTEM FAILURE. 4WD TEMPORARILY UNAVAILABLE. CAR STALLS WHILE IN MOTION. LOSES ACCELERATION CITY AND RURAL DRIVING CONDITIONS. ENGINE KNOCK FROM PREMATURE CAM SHAFT WEAR.

Unknown or Other
Filed Jan 6, 202076,000 milesWA

THE VEHICLES SERVICE SHIFTER COMES ON WHILE PARKED AND OR DRIVING (BOTH HIGHWAY AND CITY) LOCKING THE DASH AS WELL AS LIGHTING UP THE GEARS. NEEDS REPLACED, IF IT'S NOT IT'LL LOCK UP AND PREVENT THE CAR FROM BEING PUT INTO PARK OR OTHER GEARS.

Electrical System
Filed Jan 5, 202044,470 milesSC

DRIVING ALONG, "SERVICE TRANSMISSION" LIGHT CAME ON. AT THE NEXT RED LIGHT, WHEN I PROCEEDED TO GO, ENGINE REVVED UP AND THE CAR MOVED EXTREMELY SLOW LIKE IT WASN'T IN GEAR. THIS HAPPEN EVERY TIME I STOPPED AND STARTED ON THE RETURN HOME AND THE LIGHT WENT OUT. I DROVE IT AGAIN AND THE SAME THING HAPPEN. HAD IT SERVICED AT DEALER AND THEY SAID IT WAS A SHORT IN WIRING HARNESS THAT GOES TO THE TRANSMISSION CONTROL MODULE. SEE CODE S55 PERTAINING TO TRANSMISSION MAY SHIFT UNEXPECTEDLY TO NEUTRAL. 2014 & 2015 JEEP CHEROKEE DATED AUG. 6, 2106.

Power Train
Filed Jan 4, 202058,200 milesVA

I WAS STOPPED AT A RED LIGHT AND MY SERVICE TRANSMISSION LIGHT CAME ON, WHEN THE LIGHT TURNED GREEN I STEP ON THE GAS AND THERE WAS A DELAY DURING ACCELERATION, I WAS IN THE MIDDLE OF THE ROAD IN TRAFFIC AND COULD NOT MOVE MORE THAN A FEW MILES PER HOUR, SO I PULLED OVER TO THE SIDE OF THE ROAD TO AVOID BEING HIT. I WAITED A WHILE ON THE SIDE OF THE ROAD AND THEN I TRIED DRIVING HOME, IT STARTED VERY SLOW UNTIL I GOT GOING AND THEN IT JERKED AND SHIFTED RANDOMLY. I TOOK IT TO MY MECHANIC AND HE TOLD ME TO TAKE IT TO THE DEALER TO HAVE IT RESET/ UPDATED.

Electrical System
Filed Jan 2, 2020MD

I PURCHASED VEHICLE NOVEMBER 2018 AND HAVE RECENTLY NOTICED AS OF DECEMBER 2019 MY VEHICLE WOULD STALL, SHIFT, AND CUT OFF IN THE MIDDLE OF DRIVING WHICH VERY DANGEROUS NOT ONLY TO MYSELF, KIDS, AND OTHERS AROUND ME IN TRAFFIC.

Unknown or Other
Filed Jan 2, 202040,000 milesWI

THE SHIFTER LIGHTS UP RED IN ALL DRIVE NUMBERS AND LETTERS, WHEN DRIVING AND SITTING STILL, HAVE TO TURN OFF ENGINE THEN IT STOPS. I DONT WANT PROBLEMS WITH THIS OTHER PEOPLE HAVE HAD TO CHANGE SHIFTERS, I SHOULD NOT HAVE TO DO THIS, IT WAS AN EXPENSIVE VEHICLE!!

Engine
Filed Dec 31, 201940,000 milesIN

WHILE DRIVING, THE JEEP WILL TURN OFF AUTOMATICALLY DUE TO THE ENGINE BURING TOO MUCH OIL. IT CAUSES A SAFETY CONCERN WHEN THE CAR AUTOMATICALLY STOPS AND CAUSES OTHER CARS TO SWIRVE OR TO HIT THE CAR. I HAVE ALMOST BEEN HIT MULTIPLE TIMES BECAUSE OF THIS. THERE IS NO WARNING TO IT AND NO OIL LIGHT TO TELL ME THE ENGINE IS LOW OF OIL. IT ALSO HAS SEVERAL OTHER WARNINGS THAT COME ON FOR NO REASON. THE SERVICE SHIFTER LIGHT WILL COME ON AND STOP THE CAR FROM GOING INTO PARK, AGAIN CAUSING THE CAR AND PASSENGERS TO BE IN DANGER. THIS HAS HAPPENED SEVERAL TIMES WHILE THE CAR WAS IN MOTION, EITHER GOING FAST OR SLOW. IT COMES WITHOUT WARNING AND WHEN I CALL ABOUT IT, THEY SAY NOTHING IS WRONG. THIS IS A SAFETY HAZARD TO ALL WHO DRIVE THIS CAR AND CARS LIKE IT

Electrical System
Filed Dec 31, 2019OR

I'VE HAD TO REPLACE MY LOW BEAMS 10+ TIMES THIS YEAR. THEY KEEP SHORTING OUR. ALSO HAVE TO HAVE MY ENGINE THERMOSTAT REPLACED EVEN THOUGH IT'S WORKING FINE. IT'S ELECTRICAL KEEPS CAUSING MY CHECK ENGINE LIGHT TO COME ON. AND THE FIX IS REPLACING SOMETHING THAT IS FULLY WORKING. AND BECAUSE MY CHECK ENGINE LIGHT IS ON I CAN'T MAKW IT THROUGH DEQ TO GET TAGS FOR MY CAR. THIS IS THE 3RD (SEPARATE) ELECTRICAL PROBLEM I'VE HAD WITH THIS CAR AND I'M DONE. KEEP SHOULD STAND UP FOR THEIR PRODUCT.

Power Train
Filed Dec 27, 201965,000 milesKS

SINCE NEW, WE HAVE HAD PROBLEMS WITH THE TRANSMISSION HESITATING AND LURCHING. FROM A STOP, OR FROM A SLOW SPEED SUCH AS WHEN COMING OUT OF TURNING A CORNER, THE TRANSMISSION WILL HESITATE TO "HOOK UP", AS THOUGH IT IS SLIPPING, THEN SUDDENLY THROW YOU FORWARD AS IT "HOOKS UP / CATCHES". IT IS VERY DANGEROUS AT AN INTERSECTION WHEN YOU MAY BE TRYING TO GET THROUGH THE INTERSECTION AS CROSS-TRAFFIC IS COMING, AND YOUR CAR WILL NOT MOVE AT THE SPEED YOU NEED IT TO, THEN SUDDENLY IT WILL LURCH FORWARD. AT OTHER TIMES, THE TRANSMISSION WILL CLUNK AT 40 MPH AS THOUGH SOMEONE HAS STRUCK THE CAR FROM BEHIND. WE HAVE HAD THE SOFTWARE FLASHED BY THE DEALERSHIP TWO OR THREE TIMES. USUALLY THIS WORKED FOR A SHORT PERIOD OF TIME, BUT THE PROBLEM ALWAYS RETURNS. THE SECOND TRANSMISSION ISSUE IS THAT THE SHIFTER WILL MALFUNCTION, WHILE DRIVING THE CAR, AND THROW AN ERROR CODE OF "SERVICE SHIFTER". WHEN THIS HAPPENS YOU DO NOT KNOW WHAT GEAR YOU ARE IN. AGAIN, VERY DANGEROUS. ALL OF THESE PROBLEMS OCCUR WHEN THE VEHICLE IS IN MOTION.

Vehicle Speed Control
Filed Dec 24, 201948,000 milesFL

I WAS STOPPED AT A RED LIGHT AND MY SERVICE TRANSMISSION LIGHT CAME ON, WHEN THE LIGHT TURNED GREEN I STEP ON THE GAS AND THERE WAS A DELAY DURING ACCELERATION, I WAS IN THE MIDDLE OF THE ROAD IN TRAFFIC AND COULD NOT MOVE MORE THAN A FEW MILES PER HOUR, SO I PULLED OVER TO THE SIDE OF THE ROAD TO AVOID BEING HIT. I WAITED A WHILE ON THE SIDE OF THE ROAD AND THEN I TRIED DRIVING HOME, IT STARTED VERY SLOW UNTIL I GOT GOING AND THEN IT JERKED AND SHIFTED RANDOMLY. I TOOK IT TO MY MECHANIC AND HE TOLD ME TO TAKE IT TO THE DEALER TO HAVE IT RESET/ UPDATED. I STILL OWE MORE THAN IT'S WORTH SO I CAN'T TRADE IT IN, I WILL BE LOSING MONEY. I FEEL VERY UNSAFE IN MY JEEP NOW.

Electronic Stability Control (esc)
Filed Dec 19, 201915,000 milesNC

I WAS LEAVING MY NEIGHBORHOOD YESTERDAY MORNING WHEN MY JEEP SHUT OFF WITHOUT ANY WARNING OR CHECK ENGINE LIGHTS AND WOULD NOT START. THANKFULLY I WAS STILL CLOSE TO HOME AND WAS ABLE TO GO HOME IN NEUTRAL! WHAT IF I WERE ON THE HIGHWAY? OR IN THE MIDDLE OF AN INTERSECTION! THE SCREEN SAID TO PUT VEHICLE IN PARK. THE RADIO AND LIGHTS STILL WORK BUT IT DOES NOT START. I AM FINANCING THIS JEEP AND HAVE HAD IT FOR 8 MONTHS FROM A DEALERSHIP. I DONT HAVE AN EXTENDED WARANTY AND I DONT KNOW HOW TO HANDLE THIS... I LOOKED UP ON CARCOMPLAINTS.COM AND FOUND IDENTICAL COMPLAINTS TO MINE OF THEYRE NEW JEEPS JUST SHUTTING OFF MID DRIVE. THIS NEEDS TO BA ADDRESSED. IM TERRIFIED OF THIS CAR.

Engine
Filed Dec 19, 201932,000 milesNY

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE VEHICLE BEGAN TO SHUDDER. ALSO, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND, WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ARMORY CHRYSLER DODGE JEEP RAM FIAT OF ALBANY (926 CENTRAL AVE, ALBANY, NY 12205, (518) 641-7777) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES RECURRED MULTIPLE TIMES INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 32,000.

Electrical System
Filed Dec 17, 201957,000 milesFL

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS AND WHILE THE VEHICLE WAS STOPPED, IT WOULD SUDDENLY TURN OFF. THE CONTACT HAD TO WAIT BEFORE THE VEHICLE COULD BE RESTARTED. THE CONTACT CALLED GATOR CHRYSLER DODGE JEEP RAM (LOCATED AT 840 S HARBOR CITY BLVD, MELBOURNE, FL 32901, 321-724-6611) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

Electronic Stability Control (esc)
Filed Dec 13, 201977,000 milesAZ

I HAVE HAD MY CAR IN THE SHOP TWICE FOR GEAR SHIFT ISSUE AS WELL AS A BLOWER MOTOR 3 TIMES. IF I REPLACE THIS BLOWER MOTOR IT WILL BE THE 3RD IN 2 YEARS. THE GEAR SHIFTING ISSUE WAS SUPPOSEDLY JUST AN ELECTRICAL ISSUE ACCORDING TO THE DEALERSHIP AND THE UPON RETURNING WITH THE SAME ISSUE I WAS TOLD AN ENTIRE GEAR SHIFT REPLACEMENT WAS NECESSARY ON MY 2015 JEEP CHEROKEE. A SUPPOSED RECALL EXISTED BUT PER JEEP CUSTOMER SERVICE IS WAS ONLY FOR CARS BUILD IN 2014 IN THE MONTH OF OCTOBER. HOWEVER IN A FOLLOW UP CALL TODAY 12/13/2019 JEEP WAS UNABLE TO FIND ANY RECALL RELATED TO THE GEAR SHIFT OR ANY ELECTRICAL COMPONENTS THAT WOULD AFFECT THE GEAR SHIFT OR TRANSMISSION. I WOULD LIKE TO REQUEST A TRACKING OF CALLS, EMAILS, REPORTING OF ALL RELATED ISSUES TO JEEPS BUILT IN 2014 LABELED AS 2015 THAT POTENTIALLY HAVE THESE ISSUES AND A RESPONSE TO HOW MANY VEHICLES NEED TO BE INCLUDED TO WARRANT A RECALL. THE VEHICLE ISSUES HAPPEN BOTH IN PARK, DRIVE, NEUTRAL AND IN REVERSE.

Power Train
Filed Dec 12, 201970,000 milesWI

VEHICLE HAS HAD HARD SHIFTING AND LURCHING GOING DOWNHILL SINCE IT WAS NEW. TRANSMISSION HARNESS REPLACED UNDER RECALL-NO FIX. TRANSMISSION REPLACED UNDER WARRANTY AND SOFTWARE UPDATES INSTALLED-BETTER. 1-2 YEARS LATER TRANSMISSION SLAMS INTO NEXT GEAR (4-5) UPON ACCELERATION SO HARD YOU NEARLY GET WHIPLASH. AT DEALERSHIP AGAIN AS I WRITE THIS. THIS IS A SAFETY CONCERN THAT NEEDS TO BE RESOLVED.

Power Train
Filed Dec 12, 201942,000 milesMA

"SERVICE SHIFTER" LIGHT HAS COME ON MULTIPLE TIMES WHILE DRIVING.. PRND ALL LIGHT UP. GOES AWAY AFTER CAR IS RESTARTED.

Power Train
Filed Dec 12, 2019TX

FAULTY OIL COOLER. HAVE REPLACED THIS PART 4 TIMES NOW AND THE OIL AND COOLANT STILL LEAKS EVERYWHERE. THE PART SHOULD NEVER HAVE BEEN MADE OUT OF PLASTIC AND PLASTIC RUBBER GASKETS THAT ATTACHES TO A METAL FRAME. AND OF COURSE IT GOES OUT RIGHT OUT OF THE WARRANTY WINDOW.

Service Brakes
Filed Dec 12, 201988,500 milesOH

2015 JEEP CHEROKEE TRAILHAWK. WAS PARKED WHEN SERVICE BRAKE LIGHT CAME ON AND WOULDN'T ALLOW VEHICLE TO DRIVE. COULD NOT DISENGAGE THE PARKING BRAKE FOR ALMOST 2 HOURS. DID THIS SEVERAL TIMES WITHIN 2 DAYS. SET UP SERVICE AT DEALERSHIP AND THEY SAID WATER WAS GETTING INTO THE PARKING BRAKE MODULAR AND CORRODING IT IN THE WIRING HARNESS THE PARKING BRAKE MODULAR AND CORRODING IT AND THE WIRING HARNESS.

Power Train
Filed Dec 11, 201945,000 milesOK

WHILE DRIVING SERVICE SHIFTER LIGHT COMES ON SCREEN & ALL LIGHTS ON SHIFTER ARE RED. CITY STREETS & HIGHWAY. THIS HAS HAPPENED SEVERAL TIMES SHUT OFF CAR & THE SERVICE SHIFTER LIGHT GOES OFF.

Service Brakes
Filed Dec 9, 201959,000 milesGA

CAR WILL TURN OFF. TURN THE KEY AND PULL IT OUT, CAR STAYS RUNNING. WHEN THIS HAPPENS, CAR IS IN A POSSESSED STATE WHERE BRAKE LIGHTS STAY ON AT ALL TIMES, TURN SIGNALS DO NOT WORK, WIPERS DO NOT WORK, HORN DOES NOT WORK. TOOK IT TO DEALERSHIP AND WAS TOLD THERE ARE NO CODES, SO NOTHING THEY CAN DO. PULL THE BATTERY CABLE OFF TO SHUT THE CAR DOWN. THIS WILL HAPPEN MID DRIVE SO ALL OF A SUDDEN YOU'LL LOSE YOUR TURN SIGNALS, WIPERS, HORN, BRAKE LIGHTS, DOOR LOCKS, AND MAIN LIGHT CONTROL. WHEN YOU PULL OVER, ONLY WAY TO TURN THE CAR OFF IS TO PULL THE BATTERY CABLE.

Service Brakes
Filed Dec 5, 2019FL

I WAS LEAVING MY CONDOMINIUM, SOON AFTER STEPPING THE PEDAL, BRAKE THAT MESSAGE APPEARED ON THE ON-BOARD COMPUTER, THEN VEHICLE STOPPED WALKING. I WAS TRYING TO CALL AGAIN, TO PARK THE SAME INSIDE MY PARKING SPACE INSIDE THE CONDOMINIUM, STARTED TO MAKE A VERY LUCKY NOISE AND NOT CALLING, HAD TO MANEUVER THE VEHICLE WITHOUT STARTING AND STILL CALL A WINCH, TO TAKE TO MY RELIABLE MECHANIC, THAT UNTIL TODAY WE CAN NOT FIND OUT WHAT THE PROBLEM IS THIS VEHICLE, WHENEVER WE PRESS THE BRAKE PEDAL, THE MESSAGE APPEARS AND DOES NOT START THE VEHICLE.

Electrical System
Filed Dec 4, 201956,000 milesPA

SHUTS OFF AFTER STARTING, DISPLAY SCREEN BLACKS OUT AND RADIO DOESN'T WORK, ENGINE LIGHT AND BRAKE LIGHTS COME ON AND OFF. HEAT AND AIR CONDITIONING SETTINGS KEEP RESETTING TO HALFWAY BETWEEN HOT AND COLD. SHUTS OFF AND SLAMS INTO PARK OR NEUTRAL. GEARS DROP HEAVILY WHEN SHIFTING FROM PARK TO DRIVE. COMPUTER KEEPS RESETTING. THESE THINGS USUALLY OCCUR AFTER STARTING AND PULLING AWAY. YOU NEED TO STOP AND RESTART THE JEEP. THESE THINGS HAVE ALSO OCCURRED AT 65MPH. THIS HAS STEADILY BEEN GETTING WORSE OVER THE LAST 4 MONTHS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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