TRANSMISSION GRINDS EXCESSIVELY FROM NEUTRAL TO REVERSE. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
1998 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
NO SUMMARY
VEHICLE CAUGHT FIRE BEHIND THE DASH PANEL UNDERNEATH THE ENGINE COMPARTMENT. PROBLEMS WITH A/C UNITS ETC. *AK
GAS GUAGE READ MORE FUEL THAN THE ACTUAL AMOUNT FOUND IN THE FUEL TANK. THIS CAUSED THE CONSUMER TO RUN OUT OF GAS BECAUSE CONSUMER THOUGHT THAT TANK WAS 3/4 FULL WHEN IT WAS ACTUALLY EMPTY. *AK
BRAKES DON'T WORK QUICKLY ENOUGH, SEATBELT STICKS.
CHECK ENGINE LIGHT STAYS ON. EMISSIONS SYSTEM--VACUUM LINES AND CANISTER.
HATCHBACK. STEERING COLUMN BOOT.
HATCH--AUTO RELEASE.
CONSUMER WAS DRIVING AT 35 MPH AND T-BONED ANOTHER VEHICLEIN WHICH REAR END/ DRIVER SIDE AIR BAG AND PASSENGER'S SIDE AIR BAGS DIDN'T DEPLOY. *AK
BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
RIGHT REAR WHEEL/TIRE FELL OFF DUE TO LUG NUTS SNAPPING OFF, CAUSING DAMAGE TO VEHICLE. (OHIO TRAFFIC CRASH REPORT). MJS
FAULTY INDICATION OF 1/4 TANK REMAINING, WHEN VEHICLE OUT OF FUEL, PREVIOUSLY OKAY.
FUEL GAGE SHOWS 1/4 FULL WHEN GAS TANK IS EMPTY
DUE TO AIR BAG LIGHT KEEP COMING ON, CONSUMER CAN'T READ ANY OF THE COMPONENTS ON THE DASHBOARD. *AK
WHEN DRIVING AT ANY SPEED AND APPLYINGTHE BRAKES, THERE IS VIBRATION COMING OUT OF VEHICLE. *AK
WHEN IN PARK GEAR WITH ENGINE RUNNING, CAR WILL ROLL BACKWARDS.
FRONT BRAKES WORE PREMATURELY. NLM
BRAKES LOCK UP WHEN WET OR COLD. I HAVE HAD THE MASTER CYLINDER AND PROPORTIONING VALVE REPLACED IN JUNE. 3 WEEKS LATER THE CAR WAS BACK AT A DEALERSHIP IN PETOSKEY, MICHIGAN BECAUSE THE BRAKES LOCKED UP AGAIN 4 TIMES. THEY REPLACED THE SHOES AND TURNED THE DRUM ON THE RIGHT REAR WHEEL. THE WARRANTY SERVICE DEPARTMENT TOLD THE DEALERSHIP THEY HAVE HAD MANY COMPLAINTS ABOUT THIS, "TELL HER TO GET A HEATED GARAGE AND LIVE WITH IT." ANY PROBLEMS YOU KNOW OF WITH THE BRAKES LOCKING UP ON JEEP CHEROKEES? I DONT' FEEL SAFE IN THIS VEHICLE AND IF THE BRAKES LOCK UP WHILE TRAVELING AT A FASTER SPEED IN CITY TRAFFIC OR ON THE HIGHWAY, I DONT' THINK MY CHANCES OF SURVIVAL ARE VERY GOOD. *AK
SUPPORT BOLTS THAT HOLD THE ENGINE HAVE SHEARED OFF. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
VEHICLE EXPERIENCED LOSS OF BRAKES AND STEERING WHEEL LOCK UP RESULTING IN MINOR COLLISION WITH CURB, DAMAGE TO VEHICLE. MJS (ATTORNEY FOR CONSUMER).
REAR END AXLE AND BEARINGS ARE WORN EXCESSIVELY CAUSING NOISE. MJS
SINCE 1/99, WE HAVE ENCOUNTERED NUMEROUS TIMES...THE AIRBAG LIGHT COMES ON, THE SPEDOMETER/TACHOMETER READ "O"...SOMETIMES INCLUDES ALL GAUGES (GAS, OIL PRESSURE, ETC). ALSO, HAD WINDOW MOTOR AND RADIO FRONT REPLACED...RELATED????
CAR RAN OUT OF GAS WITH GAUGE READING JUST BELOW 1/4 TANK. WE CANNOT RELY ON GAUGE FOR INFORMATION. WHEN IT FIRST OCCURED, DEALER CLAIMED THERE WAS GOING TO BE A RECALL ON GAUGE. OVER A YEAR LATER WE STILL HAVE A MALFUNCTIONING GAUGE. *AK
WHEN DRIVING THE VEHICLE IN THE RAIN HEADLIGHTS GET DIM. ALSO, WHEN CONSUMER PUTS THE HEAT ON AND WHEN VEHICLE GETS WARM, HEADLIGHTS GO DIM. *AK
DUE TO INADEQUATE WELDS, STABLIZER BAR BROKE OFF AND SCARRED THE OIL PAN WHICH MAY HAVE RESULTED IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
DUE TO CARBON BUILD UP IN THE INSTURMENT PANEL, THE INSTRUMENT PANEL MALFUNCTIONED, CAUSING LOSS OF GAS GAUGE/ODOMETER AND SPEEDOMETER. DEALER CANNOT DETERMINE ON HOW TO FIX THE VEHICLE. BEEN TO DEALER 4 TIMES. *AK
WHILE DRIVING AT ANY TIME VEHICLE WILL RUN OUT OF GAS. HOWEVER, GAS GAUGE WILL WILL INDICATE THAT THERE IS A FULL TANK OF GAS. *AK
THE FRONT RIGHT BRAKE LOCKS UP, CAUSING THE STEERING WHEEL TO SHAKE HARD.ALSO, SMOKING FROM THE RIGHT WHEEL, AND THE RIGHT WHEEL WON'T TURN, WHICH MAY RESULT IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION.
CHECK ENGINE LIGHT CONTINUALLY ILLUMINATES, UNABLE TO DETERMINE FAILURE.
WHILE TURNING LEFT THE STEERING WHEEL LOCKS PROHIBITING ME FROM TURNING. BROUGHT TO DEALER AND AFTER INVESTIGATING FOR LESS THAN 1/2 HOUR DETERMINED THERE WAS NO PROBLEM. THE PROBLEM HAS HAPPENED AGAIN SINCE SERVICE.
AT 11,029 FRONT PADS AND ROTORS WERE REPLACED, SWAY-BAR BUSHINGS WERE REPLACED, EXHAUST HANGER WAS REPLACED, DRIVERS SEAT SQUEEKED (FIXED UNDER RECALL), AND EXTERIOR DOOR BUTTON BROKE. NOW, AT 27,098 ROTORS AND PADS NEED REPLACED AGAIN, TRANSFER CASE AND FRONT DIFFERENTAL INPUT SHAFT LEAKED AND REPAIRED.
WHILE DRIVING ON THE ROAD AT NIGHT HEADLIGHTS DIMMED, AND CONSUMER WAS AFFECTED BY THE LOW LIGHTING ON THE ROAD. *AK
VEHICLE HAS HAD AN ON GOING PROBLEM SINCE THE 4TH DAY AFTER I BOUGHT IT, IT HAS A VIBRATION AT 55-65 MPH. THE TIRES HAVE BEEN BALANCED COUNTLESS TIMES, THE DRIVE SHAFT HAS BEEN REPLACED THE TRANSFERCASE HAS BEEN LOWERED, THE WHEELS HAVE BEEN REPLACED, THE TIRES WERE REPLACED, THE TRANSFER CASE HAS BEEN OVERHAULED COUNTLESS TIMES IN AT DEALER TO REPAIR AND STILL HAS NOT BEEN CORRECTED. ADDITIONALLY BRAKES PADS AND ROTORS WERE REPLACED FOR A PULSATION, TRANSFER CASE OUTPUT SEAL WAS REPLACED FOR A LEAK, AND LITTLE ODDS AND ENDS. ( DOT NUMBER: TIRE SIZE: P225/75/15 )
VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE STOPPED, RESULTING IN COLLISION.
WHEN APPLYING BRAKES FRONT WHEELS LOCK UP, AND THE REAR WHEELS KEEP SPINNING AT THE SPEED THAT VEHICLE IS PROCEEDING. DEALER SAYS IT'S NORMAL. *AK
NO SUMMARY
WHEN I CALLED A JEEP DEALER TO REPORT THAT MY 1998 JEEP CHEROKEE HAD JUST STOPPED RUNNING ON A VERY BUSY STREET, HE SAID RIGHT AWAY THAT MY FUEL SENDING UNIT MUST HAVE FAILED AND THAT, ALTHOUGH MY GAS GAUGE SHOWED 1/4 TANK OF GAS REMAINING, I WAS OUT OF GAS. HE WAS SO ADAMENT ABOUT THIS THAT HE MUST HAVE SEEN THE SAME PROBLEM IN OTHER 1998 CHEROKEES. I HAVE ALSO HEARD OF OTHER 1998 CHEROKEES WITH THE SAME PROBLEM. SINCE CROWN CHRYSLER (NOT THE SELLING DEALER) REPLACED THE FUEL SENDING UNIT, MY GAS GAUGE NOW DROPS FROM 1/2 TO EMPTY AND I'M WORRIED ENOUGH TO DRIVE RIGHT TO A SERVICE STATION. THE GAUGE IS APPARENTLY STILL DEFECTIVE, AS FILLING UP THE TANK AT THESE TIMES REQUIRES ONLY 8 GALLONS. I'M A SINGLE WOMAN WHO HAS TO DRIVE AT NIGHT AND I DON'T FEEL SAFE WITH A GAS GAUGE I CAN'T TRUST.
AIR BAG ILLUMINATES WHILE DRIVING FOR 15-25 SECONDS, VEHICLE IS GOING ON THE FOURTH TIME FOR SERVICE, DEFROSTER NOISE MADE WHEN CONTROL KNOW ADJUSTED, FOUND TO BE DEFINATELY NOT WORKING DURING A FREEZING RAIN STORM, HAVING TO STOP A FEW TIMES ON MY WAY TO WORK TO SCRAP THE WINDOWS. THIS HAS BEEN AN ONGOING DEFECT WITH THIS NEW VEHICLE SINCE FIRST HAPPENING IN NOV.1998, EACH TIME THE VEHICLE GOES IN FOR SERVICE AND GETTING IT BACK THE LIGHT WILL COME BACK ON FROM TWO WEEKS - ONE MONTH OF HAVING BACK. ABSOLUTELY GETTING NO HELP, CONCERNS, ANSWERS, RETURN PHONE CALLS, I COULD GO ON FOREVER, MOST IMPORTANTLY ABOUT THE AIR BAG SAFTEY CONCERN. NO ONE SEEMS REAL CONCERNED THAT DEATH COULD POSSIBLE OCCUR WHEN OPERATING THIS VEHICLE. I HAVE GOT THE RUN AROUND FROM THE BEGINNING CONCERNING THE AIR BAG AND MY PERSISTANCE IS MY ONLY HOPE. I HAVE MADE PHONE CALL AFTER PHONE CALL TO DEALERSHIPS, CHRYSLER CUSTOMER SERVICE CENTER, NHTSA, ATTORNEY GENERAL'S OFFICE, AND SAFETY DEPARTS. I AM CURRENTLY WAITING FOR THE VEHICLE TO GO BACK TO THE DEALER AT LEAST FIVE DAYS AFTER NOTIFICATION.
BRAKE PADS FAILED.
HORN FUSE FAILED.
INTERIOR REAR VIEW MIRROR FELL OFF.
BRAKE ROTORS FAILED. MJS
GAS GAUGE FAILURE. *YC
ELECTRICAL SYSTEM MALFUNCTIONS CAUSING A/C & RADIO TO INTERMITTENTLY FAIL. *YC
FUEL LEVEL INDICATOR FAILED CAUISING IT TO INDICATE IT'S EMPTY WHEN IT'S REALLY FULL. NLM
DOOR LOCK AND SCREWS FELL OUT OF DOOR. YH
BRAKE LIGHT MALFUNCTION. YH
FUEL WARNING GAUGE FAILED. YH
FRONT AND REAR BRAKES FAILED. YH
STARTER FAILED FOUR TIMES. *YC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →