BRAKE MALFUNCTION. 3 REPLACEMENTS IN 25,000 MILES.
1997 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
CRANKSHAFT FAILED.
FUEL TANK SENDING UNIT FAILED PRIOR TO RECALL NOTICE.
OWNER EXPERIENCED LOSS OF BRAKING ABILITY. DEALER AND COMPANY CLAIM REPEATED WARPED FRONT BRAKE ROTORS CAUSED BY DRIVER AND/OR ENVIRONMENTAL CONDITIONS.
FRONT BRAKE ROTORS HAVE BEEN REPLACED THREE TIMES WITHIN THE 25000 MILES OF VEHICLE WEAR. THIS IS NOT CONSIDERED TO BE A NORMAL CONDITION. DEALER IS NOTIFIED, AND PROBLEM IS STILL UNABLE TO BE RESOLVED. *AK
FUEL INDICATOR FAILURE.
WHEN UNLOCKING THE DOOR WITH THE KEY THE DOOR WILL UNLOCK WITH THE KEY TURNING TO THE UNLOCKED POSITION. BUT WHEN LIFTING THE HANDLE, THE DOOR WILL NOT OPEN. REPAIRED ONCE AND DEALER CANNOT DUPLICATE THE PROBLEM. *AK
CONSUMER TOOK VEHICLE FOR RECALL NO. 97V194002, CONCERNING THE GAS GAUGE SENDING UNIT. DEALER CORRECTED PROBLEM, BUT IT RETURNED. *AK
THE GAS GAUGE SHOWED THAT THE TRUCK HAD A HALF OF A TANK OF GAS WHEN THE TRUCK STOPPED IN THE MIDDLE OF THE HIGHWAY AND WAS HIT BY A TRACTOR TRAILER. CONTACTED THE MANUFACTURER, AND WAS TOLD THEY DIDN'T HAVE PARTS TO FIX TRUCK. RECALL #97V194. *AK
FUEL SENDING UNIT FAILED PRIOR TO RECALL NOTICE.
PARKING BRAKE RELEASES ITSELF WITH ANY SLIGHT TOUCH TO THE HANDLE.
WHEN BRAKES ARE APPLIED THEY WOULD VIBRATE. POWER STEERING BELT NOT WORKING PROPERLY. TOOK TO DEALER & MECHANIC REPAIRED BRAKES & STEERING BELT. WAS GOING UPAN INCLINE & APPLIED BRAKES LIGHTLY. VEHICLE PULLED TO LEFT. EMERGENCY BRAKE FAILED. HIT PHONE POLE. AIR BAGS DID NOT DEPLOY. TAKEN VEHICLE BACK TO DEALER.*AK
RECALL # 97V194002 CHRYSLER FUEL LEVEL SENDNG UNIT. OWNER CONTINUES TO EXPERIENCE A PROBLEM WITH RUNNING OUT OF FUEL AFTER HAVING THE UNIT REPLACED UNDER RECALL. *AK
HAD CALLED DEALERSHIP AFTER RECEIVING RECALL NOTICE #97V194002, FUEL SENDING UNIT. DEALERSHIP HAD NO PARTS, AND DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. WOULD CONTACT OWNER WHEN PARTS COME IN. ALSO, GAS GAUGE MALFUNCTIONED, CAUSED VEHICLE TO RUN OUT OF GAS TWICE. *AK
BRAKE ROTORS WARPED CAUSING VIBRATION.
VEHICLE RUNS OUT OF GAS WHEN GAS GAUGE SHOWS IT STILL HAS GASOLINE. HAS VEHICLE AT DEALERSHIP NOW. (97V1940002). *AK *SLC
OWNER RECEIVED RECALL NOTICE 97V194.002, FUEL SENDING UNIT IN FEBRUARY. CONTACTED DEALER AND WAS TOLD PARTS HAD TO BE ORDERED, DEALERSHIP STILL DOES NOT HAVE PARTS IN. *AK
3 DIFFERENT INSTANCES THE BRAKES HAVE NOT STOPPED THE CAR IN ANTICIPATED NORMAL DISTANCE, DURING LOW SPEED TRAFFIC LIGHT STOPS OR STOP SIGN IN LOCAL TRAFFIC.
CONSUMER WAS IN A CRASH. WHILE DRIVING 35MPH A VEHICLE RAN A RED LIGHT AND BROADSIDED THE DRIVER'S SIDE OF A CHEVROLET PICKUP. DRIVER'S AIR BAG FAILED TO DEPLOY. *AK
WHILE DRIVING IN WET CONDITIONS THE CONSUMER LOST BRAKING POWER, CAUSING VEHICLE TO HIT ANOTHER VEHICLE. AIR BAG DID NOT DEPLOY. PLEASE PROVIDE FURTHER DETAILS. *AK
WHEN TRAVELING 60 MPH ON THE HIGHWAY UPON AND ATTEMPTING TO ACCELERATE CONSUMER NOTICED VEHICLE STARTED DECELERATING DUE TO GAS GAUGE INDICATOR WHICH SHOWED MORE FUEL THAN ACTUALLY PRESENT. CONSUMER CONTACTED THE DEALER. DEALER REPLACED PARTS. *AK
WAS TRAVELING 35-45MPH. COMING TO A STOP. APPLIED BRAKES. FELT BRAKES PULSATING UNDER FOOT. VEHICLE KEPT MOVING. GOING DOWN HILL & PUSHED HARDER ON BRAKES. VEHICLE STILL WAS GOING. HAD TO USE EMERGENCY BRAKES TO STOP VEHICLE. TOOK VEHICLE TO DEALER TO HAVE IT CHECKED. *AK
RECALL 97V194002; DEALER AND MANUFACTURER CLAIM NOT TO KNOW HOW TO FIX RECALL. *AK
BRAKE PROBLEMS; AT 2900 MILES THE DISC ROTORS AND PADS HAD TO BE REPLACED. THE EMERGENCY PARKING BRAKE WAS ALSO ADJUSTED. ABOUT A MONTH LATER, DRIVER WAS INVOLVED IN A CRASH WHEN GOING UPHILL AND APPLYING THE BRAKES. THE WHEELS LOCKED UP, DRIVER HAD NO CONTROL OVER CHEROKEE. JEEP WENT OVER TO THE LEFT SIDE OF THE ROAD, HITTING A TELEPHONE POLE. THIS HAPPENED ON DRY ROAD CONDITIONS. DEALER WOULD NOT LOOK AT JEEP. JEEP HAS BEEN REPAIRED. *AK
WHENEVER IT'S RAINING THERE IS A LEAK IN THE FLOOR PAN FROM THE INNER SEAM OF THE PASSENGER'S SIDE OF THE VEHICLE. *AK
DRIVING IN DRY WEATHER CONDITIONS ABOUT 35-40 MPH HAD TO MAKE A PANIC STOP. DEFECT IN BRAKING SYSTEM CAUSED ONLY RIGHT FRONT WHEEL TO LOCK UP, RESULTING IN VEHICLE TWISTING SIDEWAYS AND RUNNING THROUGH AN INTERSECTION. DEALER CANNOT IDENTIFY PROBLEM. *AK
FRONT END MISALIGNMENT/FRONT BRAKE FAILURE/GAS TANK LEAK/ FUEL GAUGE FAILURE.
WHEN APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE VEHICLE DID NOT STOP. DEALER HAS FIXED. *AK
VEHICLE WILL BEGIN TO SURGE WHEN SHIFTING INTO 1ST AND 2ND GEAR, CAUSING THE VEHICLE TO MOVE FORWARD WITHOUT WARNING, DEALER HAS REPLACED THROTTLE CABLE BUT DEFECT IS STILL OCCURRING, CANNOT DETERMINE PROBLEM. *AK
SAFETY LATCH FOR HOOD FAILED DUE TO CORROSION, CAUSING DAMAGE TO VEHICLE.
VEHICLE WAS LEANING TO THE LEFT SIDE WHILE IN THE GARAGE. MOVED TO LEVEL SURFACE AND THE VEHICLE STILLE DAPPERED TO BE LEANING TO THE LEFT. *AK
WHEN PEDAL IS DEPRESSED, FEELS LIKE STEPPING ON BRICK & NOTHING HAPPENS TO VEHICLE. THIS CAUSES VEHICLE TO HAVE A LONGER STOPPING DISTANCE BEFORE ABS KICKS IN. TOOK TO DEALER & WAS INFORMED THAT THERE WAS NO PROBLEMS WITH THE BRAKES. *AK
WENT TO START VEHICLE. THE EMERGENCY BRAKE WAS ON AND VEHICLE BEGAN ROLLING BACKWARDS AND THEN ACCELERATING. IT CRASHED INTO CONSUMER'S HUSBAND'S TRUCK WHICH WAS PARKED IN THE DRIVEWAY, CAUSING EXTENSIVE DAMAGE. *AK
COMMAND TRAC JUMPS INTO NEUTRAL AT 5 MPH WHILE BRAKING FOR STOP SIGN UPON WET SURFACE, GEAR SHIFT SET IN DRIVE AND 4WD STICK WAS SET IN 4WD.
WHILE DRIVING DOWNHILL ABOUT 15 MPH, WITH FOOT ON BRAKE PEDAL AND DEPRESSING THE BRAKE PEDAL MORE COMING TO A STOP SIGN, THE PEDAL WENT TO THE FLOOR AND THERE WAS NO BREAKING ABILITY AT ALL. CONSUMER MADE A SHARP RIGHT TURN AND VEHICLE FLIPPED OVER. THE VEHICLE IS BEING REPAIRED. PLEASE DESCRIBE DETAILS. *AK
WATER PUDDLES ON THE FRONT PASSENGER SIDE FLOOR.
ENGINE STOPS WITHOUT COMMAND AT SPEEDS UP TO 65 MPH. DIAGNOSTICS REVEALED AN APPARENT LOSS OF IGNITION RUN TO ENGINE'S COMPUTER.
GAS GAUGE MALFUNCTIONED; FAILED TO INDICATE THAT VEHICLE HAD LESS THAN A QUARTER TANK OF GAS WAS EMPTY OF GAS WHILE THE GAS GAUGE INDICATED THAT THERE WAS ENOUGH GAS, CAUSING VEHICLE TO STALL. *AK
THE GAS GAUGE READ THAT THERE WAS GAS IN VEHICLE, BUT THE VEHICLE RAN OUT OF GAS. DEALER REPLACED GAUGE. *AK
DEFECTIVE AIR BAG SENSOR MODULE. *AK
VEHICLE RAN OUT OF FUEL WITH FUEL GAUGE INDICATING MORE THAN 1/4 TANK REMAINING AND LOW FUEL INDICATOR DID NOT ILLUMINATE.
SEVERE DRIVELINE VIBRATION DURING ACCELERATION AND HIGHWAY SPEEDS.
WHILE DRIVING 60 MPH AND THE OCCUPANT WAS IN A SEATBELT EXPERIENCED A ROLLOVER ACCIDENT, IN WHICH THE SEATBELT UNLATCHED AND THE OCCUPANT WAS EJECTED OUT OF THE VEHICLE. *AK
FUEL LEAKS HEAVILY WHEN FUEL TANK IS FILLED AT STATION AND FOR NEXT 10-15 MINUTES. *AK
CHECK ENGINE LIGHT CAME ON/OFF.
WHILE TRAVELING 70 MPH IN HIGH SPEED LANE IN HEAVY TRAFFIC VEHICLE STALLED DUE TO FUEL PUMP OVERHEATING. DEALER REPLACED FUEL PUMP AND PROBLEM STOPPED. *AK
SIX DAYS AFTER FUEL GAUGE REPAIR THE STRAP HOLDING THE TANK BROKE ALLOWING TANK TO DANGLE. BRAKE FAILURE AND STEERING MALFUNCTION.
GAS GAUGE DOESN'T REGISTER AND THE TRUCK RAN OUT OF GAS. IT APPEARS ON THE GAUGE TO BE MORE GAS IN THE TRUCK THAN WHAT REALLY IN THE TRUCK. IT APPEARS THAT REPLACEMENT PART IS ALSO FAILING. *AK
FUEL ASSEMBLY LEADING TO FUEL TANK WAS DISCONNECTED FROM FUEL TANK CAUSING FUEL TO GO IN TANK BUT ALLOWED FUEL TO OVERFLOW FROM TOP OF TANK.
VECHILE WAS RUNNING IN PARK POSITION, APPROXIMATELY 1 MINUTE AFTER , VEHICLE WAS IN REVERSE, MOVING EVERY QUICKLY. CONSUMER RAN AFTER VEHICLE, TRIED TO JUMP INTO VEHICLE, FELL DOWN, HIT HEAD, COULD NOT STOP, ENDED UP HITTING ANOTHER VEHICLE. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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