Page 7 of 8 · complaints 301–350 of 390

1997 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Service Brakes, Air › Disc › Rotor
Filed Aug 27, 1998IA

BRAKE MALFUNCTION. 3 REPLACEMENTS IN 25,000 MILES.

Engine and Engine Cooling › Engine
Filed Aug 24, 1998PA

CRANKSHAFT FAILED.

Fuel System, Other › Storage › Fuel Gauge System
Filed Aug 24, 1998MO

FUEL TANK SENDING UNIT FAILED PRIOR TO RECALL NOTICE.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 23, 1998TX

OWNER EXPERIENCED LOSS OF BRAKING ABILITY. DEALER AND COMPANY CLAIM REPEATED WARPED FRONT BRAKE ROTORS CAUSED BY DRIVER AND/OR ENVIRONMENTAL CONDITIONS.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 19, 1998IA

FRONT BRAKE ROTORS HAVE BEEN REPLACED THREE TIMES WITHIN THE 25000 MILES OF VEHICLE WEAR. THIS IS NOT CONSIDERED TO BE A NORMAL CONDITION. DEALER IS NOTIFIED, AND PROBLEM IS STILL UNABLE TO BE RESOLVED. *AK

Fuel System, Other
Filed Aug 19, 1998VA

FUEL INDICATOR FAILURE.

Latches/Locks/Linkages › Doors › Latch
Filed Aug 17, 1998PA

WHEN UNLOCKING THE DOOR WITH THE KEY THE DOOR WILL UNLOCK WITH THE KEY TURNING TO THE UNLOCKED POSITION. BUT WHEN LIFTING THE HANDLE, THE DOOR WILL NOT OPEN. REPAIRED ONCE AND DEALER CANNOT DUPLICATE THE PROBLEM. *AK

Fuel System, Other
Filed Aug 12, 1998MI

CONSUMER TOOK VEHICLE FOR RECALL NO. 97V194002, CONCERNING THE GAS GAUGE SENDING UNIT. DEALER CORRECTED PROBLEM, BUT IT RETURNED. *AK

Fuel System, OtherCrash
Filed Jul 9, 1998MD

THE GAS GAUGE SHOWED THAT THE TRUCK HAD A HALF OF A TANK OF GAS WHEN THE TRUCK STOPPED IN THE MIDDLE OF THE HIGHWAY AND WAS HIT BY A TRACTOR TRAILER. CONTACTED THE MANUFACTURER, AND WAS TOLD THEY DIDN'T HAVE PARTS TO FIX TRUCK. RECALL #97V194. *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Jul 6, 1998CT

FUEL SENDING UNIT FAILED PRIOR TO RECALL NOTICE.

Parking Brake › Conventional › Mechanical
Filed Jul 4, 1998PA

PARKING BRAKE RELEASES ITSELF WITH ANY SLIGHT TOUCH TO THE HANDLE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jun 30, 1998MD

WHEN BRAKES ARE APPLIED THEY WOULD VIBRATE. POWER STEERING BELT NOT WORKING PROPERLY. TOOK TO DEALER & MECHANIC REPAIRED BRAKES & STEERING BELT. WAS GOING UPAN INCLINE & APPLIED BRAKES LIGHTLY. VEHICLE PULLED TO LEFT. EMERGENCY BRAKE FAILED. HIT PHONE POLE. AIR BAGS DID NOT DEPLOY. TAKEN VEHICLE BACK TO DEALER.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 30, 1998NY

RECALL # 97V194002 CHRYSLER FUEL LEVEL SENDNG UNIT. OWNER CONTINUES TO EXPERIENCE A PROBLEM WITH RUNNING OUT OF FUEL AFTER HAVING THE UNIT REPLACED UNDER RECALL. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 24, 1998PA

HAD CALLED DEALERSHIP AFTER RECEIVING RECALL NOTICE #97V194002, FUEL SENDING UNIT. DEALERSHIP HAD NO PARTS, AND DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. WOULD CONTACT OWNER WHEN PARTS COME IN. ALSO, GAS GAUGE MALFUNCTIONED, CAUSED VEHICLE TO RUN OUT OF GAS TWICE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 24, 1998NC

BRAKE ROTORS WARPED CAUSING VIBRATION.

Fuel System, Other
Filed Jun 19, 1998TX

VEHICLE RUNS OUT OF GAS WHEN GAS GAUGE SHOWS IT STILL HAS GASOLINE. HAS VEHICLE AT DEALERSHIP NOW. (97V1940002). *AK *SLC

Fuel System, Gasoline
Filed Jun 12, 1998NY

OWNER RECEIVED RECALL NOTICE 97V194.002, FUEL SENDING UNIT IN FEBRUARY. CONTACTED DEALER AND WAS TOLD PARTS HAD TO BE ORDERED, DEALERSHIP STILL DOES NOT HAVE PARTS IN. *AK

Service Brakes, Hydraulic
Filed Jun 10, 1998MD

3 DIFFERENT INSTANCES THE BRAKES HAVE NOT STOPPED THE CAR IN ANTICIPATED NORMAL DISTANCE, DURING LOW SPEED TRAFFIC LIGHT STOPS OR STOP SIGN IN LOCAL TRAFFIC.

Air Bags › FrontalCrash1 injured
Filed Jun 8, 1998KY

CONSUMER WAS IN A CRASH. WHILE DRIVING 35MPH A VEHICLE RAN A RED LIGHT AND BROADSIDED THE DRIVER'S SIDE OF A CHEVROLET PICKUP. DRIVER'S AIR BAG FAILED TO DEPLOY. *AK

Service Brakes, Hydraulic › Foundation ComponentsCrash
Filed Jun 5, 1998KY

WHILE DRIVING IN WET CONDITIONS THE CONSUMER LOST BRAKING POWER, CAUSING VEHICLE TO HIT ANOTHER VEHICLE. AIR BAG DID NOT DEPLOY. PLEASE PROVIDE FURTHER DETAILS. *AK

Fuel System, Other
Filed Jun 3, 1998NY

WHEN TRAVELING 60 MPH ON THE HIGHWAY UPON AND ATTEMPTING TO ACCELERATE CONSUMER NOTICED VEHICLE STARTED DECELERATING DUE TO GAS GAUGE INDICATOR WHICH SHOWED MORE FUEL THAN ACTUALLY PRESENT. CONSUMER CONTACTED THE DEALER. DEALER REPLACED PARTS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 3, 1998NJ

WAS TRAVELING 35-45MPH. COMING TO A STOP. APPLIED BRAKES. FELT BRAKES PULSATING UNDER FOOT. VEHICLE KEPT MOVING. GOING DOWN HILL & PUSHED HARDER ON BRAKES. VEHICLE STILL WAS GOING. HAD TO USE EMERGENCY BRAKES TO STOP VEHICLE. TOOK VEHICLE TO DEALER TO HAVE IT CHECKED. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed May 29, 1998MD

RECALL 97V194002; DEALER AND MANUFACTURER CLAIM NOT TO KNOW HOW TO FIX RECALL. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed May 28, 1998MD

BRAKE PROBLEMS; AT 2900 MILES THE DISC ROTORS AND PADS HAD TO BE REPLACED. THE EMERGENCY PARKING BRAKE WAS ALSO ADJUSTED. ABOUT A MONTH LATER, DRIVER WAS INVOLVED IN A CRASH WHEN GOING UPHILL AND APPLYING THE BRAKES. THE WHEELS LOCKED UP, DRIVER HAD NO CONTROL OVER CHEROKEE. JEEP WENT OVER TO THE LEFT SIDE OF THE ROAD, HITTING A TELEPHONE POLE. THIS HAPPENED ON DRY ROAD CONDITIONS. DEALER WOULD NOT LOOK AT JEEP. JEEP HAS BEEN REPAIRED. *AK

Structure › Body
Filed May 8, 1998NE

WHENEVER IT'S RAINING THERE IS A LEAK IN THE FLOOR PAN FROM THE INNER SEAM OF THE PASSENGER'S SIDE OF THE VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 6, 1998ME

DRIVING IN DRY WEATHER CONDITIONS ABOUT 35-40 MPH HAD TO MAKE A PANIC STOP. DEFECT IN BRAKING SYSTEM CAUSED ONLY RIGHT FRONT WHEEL TO LOCK UP, RESULTING IN VEHICLE TWISTING SIDEWAYS AND RUNNING THROUGH AN INTERSECTION. DEALER CANNOT IDENTIFY PROBLEM. *AK

Suspension › Front
Filed May 1, 1998TX

FRONT END MISALIGNMENT/FRONT BRAKE FAILURE/GAS TANK LEAK/ FUEL GAUGE FAILURE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 30, 1998MA

WHEN APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE VEHICLE DID NOT STOP. DEALER HAS FIXED. *AK

Vehicle Speed Control › Cables
Filed Apr 24, 1998OH

VEHICLE WILL BEGIN TO SURGE WHEN SHIFTING INTO 1ST AND 2ND GEAR, CAUSING THE VEHICLE TO MOVE FORWARD WITHOUT WARNING, DEALER HAS REPLACED THROTTLE CABLE BUT DEFECT IS STILL OCCURRING, CANNOT DETERMINE PROBLEM. *AK

Latches/Locks/Linkages › Hood › Latch
Filed Apr 6, 1998CT

SAFETY LATCH FOR HOOD FAILED DUE TO CORROSION, CAUSING DAMAGE TO VEHICLE.

Suspension › Front
Filed Mar 25, 1998ND

VEHICLE WAS LEANING TO THE LEFT SIDE WHILE IN THE GARAGE. MOVED TO LEVEL SURFACE AND THE VEHICLE STILLE DAPPERED TO BE LEANING TO THE LEFT. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 13, 1998CA

WHEN PEDAL IS DEPRESSED, FEELS LIKE STEPPING ON BRICK & NOTHING HAPPENS TO VEHICLE. THIS CAUSES VEHICLE TO HAVE A LONGER STOPPING DISTANCE BEFORE ABS KICKS IN. TOOK TO DEALER & WAS INFORMED THAT THERE WAS NO PROBLEMS WITH THE BRAKES. *AK

Parking Brake › ConventionalCrash
Filed Feb 18, 1998CT

WENT TO START VEHICLE. THE EMERGENCY BRAKE WAS ON AND VEHICLE BEGAN ROLLING BACKWARDS AND THEN ACCELERATING. IT CRASHED INTO CONSUMER'S HUSBAND'S TRUCK WHICH WAS PARKED IN THE DRIVEWAY, CAUSING EXTENSIVE DAMAGE. *AK

Power Train › Automatic Transmission
Filed Feb 11, 1998WV

COMMAND TRAC JUMPS INTO NEUTRAL AT 5 MPH WHILE BRAKING FOR STOP SIGN UPON WET SURFACE, GEAR SHIFT SET IN DRIVE AND 4WD STICK WAS SET IN 4WD.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Feb 9, 1998NY

WHILE DRIVING DOWNHILL ABOUT 15 MPH, WITH FOOT ON BRAKE PEDAL AND DEPRESSING THE BRAKE PEDAL MORE COMING TO A STOP SIGN, THE PEDAL WENT TO THE FLOOR AND THERE WAS NO BREAKING ABILITY AT ALL. CONSUMER MADE A SHARP RIGHT TURN AND VEHICLE FLIPPED OVER. THE VEHICLE IS BEING REPAIRED. PLEASE DESCRIBE DETAILS. *AK

Structure › Body
Filed Feb 8, 1998MS

WATER PUDDLES ON THE FRONT PASSENGER SIDE FLOOR.

Electrical System › Ignition
Filed Feb 5, 1998MD

ENGINE STOPS WITHOUT COMMAND AT SPEEDS UP TO 65 MPH. DIAGNOSTICS REVEALED AN APPARENT LOSS OF IGNITION RUN TO ENGINE'S COMPUTER.

Fuel System, Other
Filed Feb 3, 1998RI

GAS GAUGE MALFUNCTIONED; FAILED TO INDICATE THAT VEHICLE HAD LESS THAN A QUARTER TANK OF GAS WAS EMPTY OF GAS WHILE THE GAS GAUGE INDICATED THAT THERE WAS ENOUGH GAS, CAUSING VEHICLE TO STALL. *AK

Fuel System, Other
Filed Jan 29, 1998NJ

THE GAS GAUGE READ THAT THERE WAS GAS IN VEHICLE, BUT THE VEHICLE RAN OUT OF GAS. DEALER REPLACED GAUGE. *AK

Air Bags › Frontal › Sensor/Control Module
Filed Jan 28, 1998OH

DEFECTIVE AIR BAG SENSOR MODULE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 28, 1998CT

VEHICLE RAN OUT OF FUEL WITH FUEL GAUGE INDICATING MORE THAN 1/4 TANK REMAINING AND LOW FUEL INDICATOR DID NOT ILLUMINATE.

Power Train › Driveline › Universal Joint
Filed Jan 27, 1998AL

SEVERE DRIVELINE VIBRATION DURING ACCELERATION AND HIGHWAY SPEEDS.

Seat Belts › Front › Buckle AssemblyCrash
Filed Jan 21, 1998TX

WHILE DRIVING 60 MPH AND THE OCCUPANT WAS IN A SEATBELT EXPERIENCED A ROLLOVER ACCIDENT, IN WHICH THE SEATBELT UNLATCHED AND THE OCCUPANT WAS EJECTED OUT OF THE VEHICLE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 20, 1998IL

FUEL LEAKS HEAVILY WHEN FUEL TANK IS FILLED AT STATION AND FOR NEXT 10-15 MINUTES. *AK

Unknown or Other
Filed Jan 17, 1998CA

CHECK ENGINE LIGHT CAME ON/OFF.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jan 13, 1998MA

WHILE TRAVELING 70 MPH IN HIGH SPEED LANE IN HEAVY TRAFFIC VEHICLE STALLED DUE TO FUEL PUMP OVERHEATING. DEALER REPLACED FUEL PUMP AND PROBLEM STOPPED. *AK

Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Jan 9, 1998TN

SIX DAYS AFTER FUEL GAUGE REPAIR THE STRAP HOLDING THE TANK BROKE ALLOWING TANK TO DANGLE. BRAKE FAILURE AND STEERING MALFUNCTION.

Fuel System, Other
Filed Dec 15, 1997OH

GAS GAUGE DOESN'T REGISTER AND THE TRUCK RAN OUT OF GAS. IT APPEARS ON THE GAUGE TO BE MORE GAS IN THE TRUCK THAN WHAT REALLY IN THE TRUCK. IT APPEARS THAT REPLACEMENT PART IS ALSO FAILING. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 28, 1997MA

FUEL ASSEMBLY LEADING TO FUEL TANK WAS DISCONNECTED FROM FUEL TANK CAUSING FUEL TO GO IN TANK BUT ALLOWED FUEL TO OVERFLOW FROM TOP OF TANK.

Power Train › Automatic TransmissionCrash1 injured
Filed Nov 26, 1997NJ

VECHILE WAS RUNNING IN PARK POSITION, APPROXIMATELY 1 MINUTE AFTER , VEHICLE WAS IN REVERSE, MOVING EVERY QUICKLY. CONSUMER RAN AFTER VEHICLE, TRIED TO JUMP INTO VEHICLE, FELL DOWN, HIT HEAD, COULD NOT STOP, ENDED UP HITTING ANOTHER VEHICLE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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