WELD ON DRIVER'S SIDE DOOR HINGE WAS COMING APART. DOOR COULD DISATTACH FROM BODY OF VEHICLE. SAME THING IS HAPPENING ON PASSENGER'S SIDE. *AK
1995 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →
THE DRIVER SIDE DOOR'S HINGES ARE BROKEN AND THE PASSENGER SIDE DOOR HINGES ARE ALMOST BROKEN. THE PASSENGER SIDE WINDOW (FRONT) IS BROKEN, IT WILL NOT ROLL UP PROPERLY. IT CLICKS AS YOU TURN THE NOB, BUT WINDOW DOES NOT GO UP OR DOWN.*AK
BOLTS FOR MOTOR MOUNTS SHEARED OFF WHILE TRAVELING AT APPROXIMATELY 30 MPH. THERE WAS A NOISE COMING FROM FRONT OF VEHICLE WHERE FAN MOVED UP AND STARTED HITTING CASING. ON 05/08/2001, WHILE TRAVELING AT APPROXIMATELY 55 MPH, SAME DEFECT HAPPENED WHERE ENGINE SHIFTED FORWARD WHEN MOTOR MOUNTS SHEARED OFF. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
WHILE DRIVING DOWN THE ROAD HEARD A LOUD BANG,FOLLOWED BY LOUD RUBBING SOUND FROM THE FAN.HARD FLUTTER IN ACCELERATION.THE MOTOR MOUNT ON THE LEFT SIDE OF THE ENGINE HAD SEPARATED FROM THE ENGINE. UPON A VISUAL IT IS EVIDENT THAT THE TOP TWO BOLTS HAD BROKEN OFF PREVIOUSLY DUE TO DIRT BUILD UP AND RUST.THE BOTTOM BOLT HAD BROKEN FROM THE STRESS OF THE TWO PREVIOUSLY BROKEN BOLTS WHICH CAUSED THE MOTOR TO TILT.ALL THREE BOLTS HAD BROKEN OFF INSIDE THE MOTOR.*AK
WHEN I START MY JEEP, IT ACCELERATES FAST, SOMETIME WHEN I AM SHIFTING IT ACCELARATES FAST. *AK
3 ENGINE MOUNTS SHEARED DURING NORMAL USE. THIS JEEP HAS NEVER BEEN USED OFF-ROAD. ITS VERY DANGEROUS - SOMETHING SHOULD BE DONE.*AK
ENGINE MOUNTS/ BOLTS ON RIGHT SIDE SHEARED OFF, CAUSING ENGINE TO CUT INTO THE FAN BELT. DEALER HAS REPAIRED THE VEHICLE TWICE FOR THIS PROBLEM.*AK
WHILE DRIVING MY JEEP CHEROKEE LAST FRIDAY, APRIL 6, 2000, I HEARD A SUDDEN AND DRASTIC CHANGE IN ENGINE NOISE. THE THREE BOLTS SECURING THE FRONT PASSENGER SIDE ENGINE MOUNT TO THE ENGINE BLOCK HAD SHEARED OFF IN THE ENGINE BLOCK. THE ENGINE HAD SHIFTED SO FAR IN THE ENGINE COMPARTMENT THAT THE FAN BLADES HAD STRUCK THE FAN HOUSING AND SEIZED UP, BREAKING ONE OF THE BLADES OFF. SINCE FRIDAY, I HAVE DONE SOME RESEARCH ON THE PROBLEM ON THE INTERNET, AND FOUND MANY PEOPLE WHO HAVE EXPERIENCED THE SAME PROBLEM WITH THEIR CHEROKEES - THE PASSENGER SIDE ENGINE MOUNT BOLTS SHEARING OFF UNDER NORMAL USE. WHAT IS BEING DONE ABOUT THIS ISSUE? I HAVE BEEN IN CONTACT WITH OTHER JEEP OWNERS WHO HAVE USED THIS FORM TO SUBMIT A COMPLAINT. IS JEEP GOING TO BE HELD RESPONSIBLE FOR THIS OBVIOUS DEFECT? THANK YOU, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I FIRST NOTICED THIS PROBLEM AS A CLICKING NOISE WHEN THE DRIVER'S SIDE DOOR WAS OPENED. WHILE HAVING MY JEEP SERVICED ONE DAY, I ASKED AT THE GARAGE WHAT WAS HAPPENING AND THEY TOLD ME THAT THE HINGE ON THE DRIVER'S SIDE DOOR WAS TEARING LOOSE FROM THE CAR BODY. BECAUSE IT WAS A HINGE WELD, THEY DAID THAT THEY COULDN'T REPAIR IT. I INQUIRED AT A BODY SHOP, AND THEY SAID THAT THE REPAIR WOULD COST 400 DOLLARS. I LATER FOUND ON AN INTERNET SITE DISCUSSING SAFETY REACALLS AND ISSUES ABOUT CAR PROBLEMS THAT MANY 1995 JEEP CHEROKEE OWNERS WERE HAVING THE SAME PROBLEM AND THAT DOORS HAD ACTUALLY FALLEN OFF AND IN ONE CASE BOTH DOORS WERE AFFECTED. I CONTACTED DAINLER CHRYSLER TWICE, EVEN WRITING TO SCHRAMM. I WAS BASICALLY TOLD TOO BAD, THE CAR IS OUT OF WARRANTY AND THEY WOULD DO NOTHING ABOUT IT. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED. THANKS FOR YOUR HELP.*AK
WHILE OPENING DRIVER'S DOOR IT DROPPED OFF THE HINGES. CONSUMER HAD TO LIFT DOOR TO CLOSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
BOLTS HOLDING ENGINE MOUNT SHEARED DURING NORMAL USE - NO OFF ROAD. THIS IS THE SECOND TIME IN THREE YEARS THAT THIS HAS HAPPENED. OCCURRED BOTH TIMES WHILE DRIVING DOWN ROAD. MOTOR TILTED AND DROPPED.*AK
WELD THAT HOLDS DOOR HINGE TO BODY HAS CRACKED 2 TIMES - REPORTS TO CHRYSLER RESULTED IN A TOTAL BLOW OFF BY MANUFACTURER - I AM AWARE OF 2 OTHER VEHICLES OF SAME YEAR IN MY OFFICE THAT HAVE EXPERIENCED SAME FAILURE. *AK
DRIVER'S SIDE DOOR IS COMING OFF HINGES , WELDS ARE BROKEN. *AK *SLC
DRIVER'S SIDE DOOR HAS A CRACK RIGHT IN MIDDLE OF BOLT THAT HOLDS DOOR TO FRAME. CONSUMER FEELS DOOR MAY COME OFF. DEALER PUT A TEMPERARY WELD ON DOOR THAT COULD BREAK ANYTIME.*AK
CONSUMER TOOK CAR INTO DEALER FOR RECALL REPAIRS TO REPLACE ROTORS, CONSUMER WAS GETTING A PULSATING NOISE, AND WHENEVER PUTTING ON BRAKES WOULD HEAR A LOUD BANG. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
HINGE ON DRIVER'S SIDE WAS STARTING TO HANG. DEALER SOLDERED HINGES 2 YEARS AGO, BUT PROBLEM REOCCURRED. DEALER WASN'T WILLING TO PICK UP CHARGE FOR REPAIR UNTIL FURTHER NOTICE. *AK
DRIVER'S SIDE DOOR HINGE WELD HAS SEPARATED WHICH HAS CAUSED DOOR TO COME OFF ALIGNED. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
I BELIEVE EXHAUST MANIFOLD IS OF SUBSTANDARD DESIGN/MATERIALS. THIS PART SHOULD LAST LONGER THAN 5 YEARS. IT SEEMS THAT THIS IS A COMMON FAILURE IN TH EJEEP LINE. I DO NOT GO OFF ROAD WITH MY VEHICLE NOR ABUSE IT. *AK
DRIVER'S DOOR HAD TO BE REPAIRED TWICE DUE TO DOOR FALLING OFF, HINGES WERE WELDED TO A THIN PIECE OF SHEET METAL, NOT STRONG ENOUGH TO HOLD DOORS . CURRENTLY, DRIVER'S AND PASSENGER'S DOORS NEED TO BE REPAIRED. DEALER REFUSED TO REPAIR FREE OF CHARGE EVEN THOUGH THERE WAS A TSB OUT ON THIS COMPONENT SINCE 1996. *AK
BOTH THE FRONT DOORS WERE FALLING OFF BECAUSE METAL WAS TORN AT HINGE ATTACHEMENTS. *YH
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE WAS RUNNING. CONSUMER PUT FOOT ON BRAKE, PUT VEHICLE IN REVERSE, AND VEHICLE SURGED BACKWARD ABOUT 30 FT AND RAN INTO 2 OTHER VEHICLES. AMOUNT OF DAMAGE NOT KNOWN AT THIS TIME. *AK
CONSUMER WAS INVOLVED IN A 40 MPH FRONTAL COLLISION IN WHICH DRIVER'S AIR BAG DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHILE VEHICLE WAS BEING DRIVEN THREE ENGINE MOUNTS SHEARED OFF,DUE TO EXTREMELY LONG BOLTS THAT WILL NOT SUFFICIENTLY TIGHTEN. PLEASE GIVE ANY FURTHER DETAILS.*AK
THE ENGINE MOUNTS HAVE BEEN REPLACED 4 TIMES, ALSO THE VEHICLE WOULD CRANK, BUT WOULD NOT START, DEALER REPLACED THE CRANK SENSOR, THERE WAS A LEAK COMING FROM THE VEHICLE, POSSIBLY AN OIL LEAK.*JB
WHILE OPENING DRIVER'S DOOR, THE DOOR CAME OFF HINGES. *AK *SLC
DOOR HING WELDS ARE BROKEN. *AK
CONSUMER THINKS CHRYSLER SHOULD BE HEAVILY FINED FOR SAFETY RECALL CAMPAIGN (98V-005), CONSUMER STATES THAT MOST VEHICLE HAS ALREADY HAD THEIR BRAKES SERVICED. *CJ
ENGINE MOUNTS SHEARED UNDER NORMAL CONDITIONS. FORCE FROM ENGINE MOVING CAUSED VEHICLE TO PULL INTO ANOTHER LANE. WITH 104 COMPLAINTS ON THIS SITE FOR MODEL YEARS 1994-1996, I THINK THIS IS A MAJOR CONCERN FOR THE SAFETY OF ALL DRIVERS ON OUR HIGHWAYS. THESE BOLTS ARE DEFECTIVE!!!!!!*AK
HINGE WELD BROKE ON DRIVER'S DOOR, JEEP COMPANY OFFERED TO PAY HALF FOR REPAIRS. *AK THE CONSUMER BELIEVES THE DOOR FAILURE WAS DUE TO MANUFACTURING DEFECT AND THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPAIRING THE VEHICLE. *YH
ALL FOUR DOORS WERE FALLING OFF THE VEHICLE. NLM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
BOTH DEFECTS OCCURRED WITH NO WARNING. NO SAFETY DEFECT INDICATED. *AK
WHILE TRAVELING HEARD A LOUD NOISE. DEALER HAS BEEN CONTACTED, AND NOTICED MOTOR MOUNT BROKE. HAS BEEN REPLACED 3 TIMES. PLEASE PROVIDE FURTHER INFORMATION.*AK
BRAKE ROTORS FAILED PRIOR TO RECALL NOTIFICATION 99V-340, CONSUMER REQUEST REIMBURSEMENT. NLM
WATER PUMP ASSEMBLY WAS REPLACED DUE TO LEAKING. *SLC
SEE NHTSA ACTION NUMBER PE95047 FOR SAME PROBLEM. NO SAFETY DEFECT STATED. *AK
WHILE DRIVING 3 BOLTS SHEARED OFF, CAUSING ENGINE TO DROP. MECHANIC HAS VEHICLE CURRENTLY.*AK TRAVELING AT 40 MPH, THE VEHICLE HIT BUMP IN ROAD. *YH
WHILE BACKING OUT OF A PARKING PLACE, NOTED CAR BEHIND ME AND ATTEMPTED TO BRAKE BUT HIT GAS PEDAL INSTEAD, RESULTING IN IMPACT TO RIGHT SIDE OF OTHER VEHICLE CAUSING DAMAGE TO RIGHT FRONT DOOR AND POST OF THAT VEHICLE. MY VEHICLE SUSTAINED DAMAGE TO THE REAR BUMPER, REQUIRING REPLACEMENT..
I HAVE TWO DOORS THAT ARE BREAKING FROM THE FRAME AT THE HINGE, AND NO ONE WILL HELP ME BECAUSE I AM A THIRD OWNER, WHICH WAS NEVER TOLD TO ME WHEN I BOUGHT THE VEHICLE, AND I HAVE TWO CHILDREN IN MY VEHICLE AND ONE OF THE DOORS AFFECTED IS NEXT TO MY FIVE MONTH OLD. THESE DOORS ARE AT THERE LAST ENDS, WHICH WE WHERE NEVER TOLD OF OR SHOWN WHEN PURCHASING THIS VEHICLE. I DO NOT HAVE THE MONEY TO FIX THIS, AND I CAN'T AFFORD TO LEAVE MY VEHICAL SITTING UNTIL IT GETS FIXED. I HAVE ONE VEHICAL IN MY FAMILY TO GET US ALL TO WORK AND DAYCARE. I THOUGHT THAT IT WOULD BE A SAFE VEHICAL, BUT AS YOU CAN SEE. NO ONE IS WILLING TO KEEP ME AND MY FAMILY SAFE.
CONSUMER EXPERIENCED BROKEN MOTOR MOUNTS IN THE ENGINE BLOCK. THERE ARE ONLY 3 BOLTS THAT HOLD MOTOR MOUNT. PLEASE PROVIDE FURTHER INFORMATION.*AK
OVER LAST COUPLE OF MONTHS, WHEN AIR CONDITIONER WAS RUNNING WITH THE BLOWER MOTOR ON HIGH, IGNITION WIRING GOT HOT AT IGNITION SWITCH ON THE STEERING COLUMN. DEALER WILL BE NOTIFIED ABOUT THE PROBLEM. *AK
RECALL 97V069000 CONCERNING STEERING GEAR BOX. VEHICLE HAS BEEN AT DEALERSHIP WAITING FOR PARTS TO BE REPAIRED FOR OVER A MONTH. AUTOMOBILE NATIONS DEALER LOCATED IN LITHIA SPRINGS , GA 770-745-3800. MANUFACTURER HAS BEEN NOTIFIED.*AK
THREE BOLTS TO THE ENGINE MOUNT BROKE WHILE ON FREEWAY, AND ENGINE POPPED. ALSO, COOLING FAN CUT TRANSMISSION HOSE SO THAT FAN COULD NOT TURN, AND CAR OVERHEATED. CONSUMER HAD TO EXIT IMMEDIATELY, AND ALMOST HAD AN ACCIDENT.*AK
IN APRIL 2000 MY VEHICLE WAS TAKEN TO TRIBORO IN RESPONSE TO THE RECALL THAT CALLED FOR THE ROTORS TO BE REPLACED. IN SEPTEMBER 2000 I RETURNED THE VEHICLE TO TRIBORO A UNRELATED REPAIR AND WAS INFORMED THAT THE BRAKES AND ROTORS NEEDED REPLACEMENT. UPON RETURNING HOME WE REALIZED THAT THE ROTORS WERE "ALLEDGEDLY NEW" HOWEVER A BRAKE REPAIR SHOP RELATED THAT THE ROTORS APPEAR TO BE OLD AND NOT THE NEW COATED ROTORS REQUIRED UNDER THE RECALL. UPON CONTACT WITH TRIBORO AND HAVING THEM CHECK THEIR COMPUTER TO CONFIRM THE "NEW ROTORS" WE WERE TOLD THAT WE PROBABLY WORE THEM OUT WITH BAD PADS. WE TRYED TO REASON WITH THEM IN REGARDS TO THE UNLIKELIHOOD OF NEW ROTORS NEEDING REPLACEMENT AFTER ONLY 10,000 MILES, BUT THEY WERE UN YIELDING. IN CONTACTING THE CHYSLER CORPORATION RECALL DIVISION, WE WERE INSTRUCTED TO TAKE THE VEHICLE TO ANOTHER DEALER AND GET A ESTIMATE ON THE REPLACEMENT OF BRAKES AND THE CONDITION OF THE ROTORS, AT OUR EXPENSE. WE ARE VERY CONCERNED NOW ABOUT HAVING TO PUT OUT MONEY TO CONFIRM THAT THE RECALL REPLACEMENT WAS NOT PERFORMED. IN CONTACT WITH OUR LOCAL CONGRESSIONAL OFFICE HAS INFORMED US THAT IT IS BEST TO CONTACT THIS OFFICE AND THAT THE NECESSARY ACTION WOULD BE TAKEN TO CORRECT THIS MATTER. THANK YOU FOR YOUR TIME AND ANTICIPATED COOPERATION IN THIS MATTER.*AK
LEFT FRONT TIRE DELAMINATED WHILE DRIVING AT 55MPH IN MY PATROL VEHICLE. THE ROAD WAS PAVED AND I WAS DRIVING IN A STRAIGHT LINE WHEN IT DELAMINATED. ALL OUR TIRES ON ALL OUR PATROL VEHICLES ARE FIRESTONE WILDRENESS AT AND I AM CONCERNED THAT MORE MAY FAIL. *AK (DOT NUMBER: W2HF TIRESIZE: P215/75R15)
I BELIEVE THERE ARE DEFECTIVE BOLTS HOLDING ENGINE IN PLACE. PLEASE ADVISE. *AK
TOWING A HORSE TRAILER PLUS 2 HEAVY HORSES FULL FUEL LOAD. VEHICLE SWEAVED OUT OF CONTROL ROUND A ROUNDABOUT .DAMAGE WAS SLIGHT AS VEHICLE JACK KNIFED.THE LOCAL JEEP DEALER INFORMED ME I HAD THE EARLY SOFT SPRINGS ON THE VEHICLE NOT RECOMMENDED FORTOWING. I CONTACTED JEEP WHO INFORMED ME THAT JEEP HAD STIFFENED THE SPRINGS TO PREVENT SAGGING LEAF SPRINGS.AND IF I ORDERED A NEW PART IT WOULD REDUCE THE PROBLEM OF UNSTABLE TOWING . I NOTED THAT THE REPLACEMENT SPRING HAS STRONGER CLAMPS LONGER AND STONGER LOCATING PEGS.I ASKED IF THEIR HAD BEING A RECALL AS THE VEHICLE WAS NOT FIT FOR PURPOSE (UK LAW)IF THE ORIGINAL SPRINGS WERE INADAQUATE TO PREVENT SEVERE SWAYING .I WAS TOLD I SHOULD HAVE BROUGHT A 1997 CAR OR A DIESEL VERSION INTRODUCED IN 1995 IN THE UK WHICH HAD BEING FITTED WITH STRONGER SPRINGS .I ASKED THE UK IF THEY COULD FIND OUT WHY JEEP HAD LOWERED THE RECOMMENDED "TONGUE WT" ON THE 1997 VEHICLE BY 30 KGS WAS IT BECAUSE THE EARLIER RECOMMENDATIONS WER TO HIGH FOR THE "SOFT SPRINGS TO COPE WITH NO REPLY .I ASKED WHY THE ONLY DIFFERENCE BETWEEN THE 1995 AND 1997 OWNERS HAND BOOK WAS A LONGER TRAILER TOWING SECTION INCLUDING THE ADDITION OF THE WORDS "STRONGLY "SWAY FROM SIDE TO SIDE ,WHY HAD THEY CHANGED THE WARNINGS HAD THERI BEING ANY REPORTED ACCIDENTS WHILE TOWING ON THE "SAGGING SPRINGS" ..THEY NOW REFUSE TO ANSWER ANY MORE QUESTIONS IN THE UK CAN YOU HELP IN THE US ?I BELIEVE IF THE UK 4.0 JEEP IS FULLY LOADED TO ITS MAKIMUM WT IT WILL NOT BE STABEL DUE TO THE A
CONSUMER WAS TRAVELING ABOUT 30MPH ON THE HIGHWAY AND ALL OF SUDDEN HEARD NOISE. VEHICLE STARTED RUNNING ROUGH AND STARTED TO OVERHEAT. ENGINE MOUNT BOLTS, ALL THREE OF THEM BROKE OFF, AND ENGINE DROPPED TWO TO THREE INCHES. THE DEALERSHIP HAS BEEN CONTACTED. *AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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