UPON ACCELERATING FROM A STOP GOING 30 MPH, SHEARED MOTOR MOUNT BOLTS OFF RIGHT SIDE OF ENGINE. ENGINE DROPPED AND HIT CHASSIS WITH CLUTCH FAN. RADIATOR, SERPANTINE BELT AND FAN SHROUD ALSO DAMAGED. THIS IS THE THIRD TIME THIS HAS OCCURRED IN 4 YRS, FORTUNATELY WITH NO INURIES BUT REQUIRING COSTLY REPAIRS AND INCONVENIENCE
1995 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →
DOOR HINGE ON DRIVERS SIDE UPPER AND LOWER HAVE CRACKED WELDS.*AK
TOP PASSENGER DOOR HINGE HAS PULLED AWAY FROM VEHICLE, THE DOOR DOES NOT PROPERLY SHUT, CONTACTED DEALER AND THEY WERE NOT WILLING TO DO ANYTHING. *AK CONSUMER STATED THE DOOR STRAP WENT OUT ON THE PASSENGER DOOR, WHICH PUT TOO MUCH STRAIN ON THE UPPER HINGE, CAUSING IT TO SEPARATE FROM THE BODY OF THE VEHICLE, CONSUMER BELIEVES THIS TO BE A DESIGN FLAW AND IS NOW HAPPENING ON THE DRIVERS SIDE, CONSUMER HAS SINCE HAD THE PROBLEM REPAIRED, HOWEVER CONSUMER HAD TO BE 50% AND THE MANUFACTURER PAID THE OTHER HALF.*SLC
VEHICLE WAS INVOLVED IN A SEVERE ACCIDENT OF 35-40 MPH IN WHICH FRONT LEFT WHEEL CAME THROUGH THE FLOORBOARD AND CRUSHED DRIVER'S LEFT LEG, AND BROKE RIGHT LEG. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
RUST DUE TO A/C WATER LEAKS AND LACK OF A HEAT SHIELD OVER THE CONVERTER WILL CAUSE RUST IN THE PASSENGER FLOOR PAN AND THE FRAME MEMBER, CAUSING A COMPRISE IN SAFETY.
CORROSION TO FLOOR PANS ON MORE THAN ONE 1995 JEEP CHEROKEE DUE TO WATER LEAKS. THE FLOOR PANS IN THESE JEEPS ARE COMPLETLY RUSTED AWAY ON BOTH SIDES OF THE FRAME RAIL. THE FACT IS THAT THERE ARE HUNDEREDS OF CHEROKEES OUT THERE WITH THIS RUST AND IN THE EVENT OF A CRASH THE STRUCTURE OF THE UNITIEZED BODY WILL NOT BE AS RIDGED BECAUSE THE FLOOR IS BASICALLY SEPARATED FROM THE FRAME. OBVIOSULY SOME CORROSION MIGHT BE EXPECTED OVER A 5 YEAR PERIOD BUT DUE TO EXCESSIVE MOISTURE LEAKS AND THE HEAT/COOL CYCLE OF THE CATALYTIC CONVERTER AND EXHAUST UNDER THE PASSENGER SIDE FLOOR PAN THE COROSSION ON THE PASSENGER SIDE IN EVEN WORSE. PLEASE CONTACT ME FOR PHOTOS OF VEHICLES.*AK
WHILE ATTEMPTING TO MAKE A TURN, FRONT DRIVER'S SIDE DOOR TOP HINGE BROKE, CAUSING DOOR TO POP OPEN. DEALER AND MANUFACTURER HAVE BEEN CONTACTED. *AK DEALER STATED THAT VEHICLE IS OUTSIDE MANUFACTURERS WARRANTY. *TT
THERE WAS A LOUD KNOCKING NOISE COMING FROM MOTOR MOUNTS AND TRANSMISSION MOUNTS. CONSUMER FELT THAT IF IN AN ACCIDENT ENGINE COULD HAVE FALLEN OUT OF THIS WAS SECOND TIME THAT MOUNTS HAVE BROKEN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING AT 35 MPH MOTOR MOUNTS BROKE AND ENGINE DROPPED, PREVENTING CONSUMER FROM SHIFTING OUT OF SECOND GEAR. CONSUMER TOOK VEHICLE TO MECHANIC, AND MECHANIC STATED THAT 3 BOLTS THAT HOLD MOTOR MOUNT WERE SHEARED OFF, CAUSING ENGINE TO DROP. *AK *YH
DRIVER'S DOOR IS FALLING OFF THE HINGES FROM TOP AND BOTTOM. WELDS FOR HINGES ARE SEPARATING FROM FRAME OF VEHICLE. OWNER WOULD ENTER/EXIT ON PASSENGER'S SIDE OF VEHICLE. HAVE NOT CONTACTED DEALERSHIP.*AK
DRIVER'S DOOR IS FALLING OFF THE TOP AND BOTTOM HINGES. WELDS FOR HINGES ARE SEPARATING FROM FRAME OF VEHICLE. WOULD HAVE TO ENTER/EXIT FROM PASSENGER SIDE. HAD NOT CONTACTED DEALERSHIP.*AK
DRIVER'S DOOR UPPER HINGE HAS SEPARATED FROM FRAME. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC INDICATED A DEFECT IN DESIGN. WELDS ON PLATES CAME LOOSE. MECHANIC REPAIRED PROBLEM.*AK
UPON STARTING VEHICLE THE MOTOR WENT TO THE HIGHEST LEVEL, IT ACCELERATED RAPIDLY FOR ABOUT 30 FEET THEN HIT A CURB WHICH PROPELLED IT UPWARD INTO THE AIR, THE VEHICLE LANDED ON ANOTHER VEHICLE IN A PARKING LOT, ONE PERSON WAS INJURED IN ACCIDENT. YD
WHILE DRIVING AT 50 MPH STARTED TO SMELL PLASTIC BURNING, CONSUMER PULLED OVER, CUT CAR OFF TO LOOK AROUND, THEN VEHICLE WOULD NOT START, CONSUMER STATED THAT IT WAS VERY DANGEROUS WHEN THIS HAPPENED BECAUSE VEHICLE DIED, THERE WAS NO POWER. *AK CONSUMER WAS INFORMED THAT THE IGNITION WIRES HAD BURNED UP.*SLC
LEFT FRONT DOOR HINGE WELDS FAILED AND BROKE FREE FROM BODY. DISCOVERED CRACKS IN RIGHT FRONT HINGE WELDS AND SURROUNDING BODY AREA. CONTACTED LOCAL JEEP/CHRYSLER DEALER FOR ASSISTANCE. THEY SENT ME TO A LOCAL BODY SHOP FOR AN ESTIMATE. BODY SHOP PERSONNEL TOLD ME THAT THEY HAVE REPAIRED OTHER VEHICLES WITH SAME PROBLEM. RETURNED TO DEALER WITH QUOTE TO SEE IF I COULD GET ASSISTANCE WITH REPAIRS. DEALER CONTACTED CHRYSLER AND THEY TOLD HIM THEY WOULD NOT ASSIST ME IN REPAIRS SINCE I AM NOT THE ORIGINAL OWNER. ESTIMATE FOR REPAIR OF LEFT DOOR HINGE PUT AT $691.06. *AK
JEEP LURCHED FORWARD AS ENGINE WENT TO FULL THROTTLE UPON STARTING MOTOR, BRAKES HAD NO EFFECT, CAR WENT 30 FEET, AND WENT UP A CURB WHICH LAUNCHED THE JEEP IN THE AIR, IT LANDED ON ANOTHER VEHICLE.*AK
LEFT DRIVER'S SIDE DOOR TOP HINGE IS COMING OFF, CONSUMER FEELS DOOR MAY FALL OFF. DOOR STILL OPENS AND CLOSES. CONSUMER HAS YET TO CONTACT JEEP. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
FRONT LEFT DOOR HINGES MAKING A POPPING NOISE, AND CAUSING DOOR TO BECOME MISALIGNED WITH FRAME OF VEHICLE. A DEALERSHIP HAS NOT EXAMINED VEHICLE FOR THIS PROBLEM. *AK *JB
VEHICLE STALLS WITHOUT PRIOR WARNING DEALERSHIP IS AWARE OF PROBLEM. *AK
VEHICLE WAS PARKED AND RUNNING INSIDE OF GARAGE, IT WAS ON AND IN PARK. THEN, VEHICLE JUMPED INTO REVERSE, AND PINNED CONSUMER AGAINST THE WALL. CONSUMER SUSTAINED INJURIES. *AK
VEHICLE UNDER RECALL 97V069000. HAD RECALL ON STEERING GEAR BOX REPAIRED. REMEDY FAILED NOT TO LONG AFTERWARDS. TOOK VEHICLE TO INDEPENDENT MECHANIC, AND WAS INFORMED THAT RECALL WAS NOT PERFORMED PROPERLY. MECHANIC PROCEEDED TO CORRECT THE PROBLEM. STEERING GEAR BOX BROKE ONCE AGAIN. TOWED TO DEALERSHIP. MECHANIC T INDICATED INCORRECT REPAIRS, AND PROCEEDED TO CORRECT PROBLEM. *AK
CRANKED VEHICLE IN PARK WHEN PASSING D IT DROPED IN REVERSE, VEHICLE LUNGED BACKWARD SPINNING OUT, GRABBED THE SHIFT AND YANKED IT BACK IN DRIVE, VEHICLE ZOOM DOWN THE HILL, AND SPINNED THROWING GRAVEL, FEET WERE ON THE BRAKE PEDAL, RESULTING IN HITTING A TREE.
PASSENGER SIDE MOTOR MOUNT BOLTS BROKE IN OCT OF 1998. DRIVER'S SIDE MOTOR MOUNT BOLTS BROKE ON 5 SEP 2001.*AK
HUSBAND STARTING CAR - IMMEDIATE ACCELERATION - UNABLE TO STOP (IGNITION TURNED OFF TO STOP VEHICLE) - SECOND TIME THIS HAS HAPPENED AND THANK GOD NO INJURY OR FATALITY. *AK
BOTH SLIDING DOORS WERE STICKING, MAKING IT DIFFICULT TO OPEN AND CLOSE DOORS. BOTH OUTSIDE DOOR HANDLES HAVE BROKEN IN A 2 WEEK PERIOD.*AK *YD
WHILE VEHICLE WAS IN PARK, WITH THE ENGINE STILL RUNNING, CONSUMER WENT TO THE BACK OF VEHICLE OPENED THE HATCH DOOR, AND SUDDENLY THE VEHICLE STARTED MOVING BACKWARDS, CONSUMER TRIED TO JUMP IN THE VEHICLE TO HIT THE BRAKE, BUT WAS UNSUCCESSFUL AND VEHICLE HIT A PARKED CAR. *JB
DRIVER'S DOOR TOP HINGE HAS COME APART AND FAILED TO ALLOW PROPER USE OF DOOR. CONSUMER HAS AN APPOINTMENT WITH DEALERSHIP TO HAVE PROBLEM REPAIRED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
PE 01 021/ROLL AWAY IN PARK: WHILE PARKED ON AN INCLINE AND ENGINE STILL IDLING WITH CONSUMER STANDING IN BETWEEN OPENING OF VEHICLE DOOR, GEAR INADVERTENTLY JUMP OUT OF PARKED INTO REVERSE, CONSUMER WAS INJURED. DEALER/MANUFACTURER WERE NOTIFIED. *AK
ON TWO SEPARATE OCCASIONS WHILE DRIVING ONE TIME ON THE HWY AT 60 MPH & ANOTHER AT 20 MPH IN A SCHOOL ZONE HEARD A LOUD NOISE LIKE A BLOWN OUT TIRE & THE FAN BLADE HITTING THE FAN GUARD. *AK
ADJUSTABLE STEERING WHEEL WOULD CREATE A SHORT IN IGNITION SWITCH DUE TO WIRES BEING CINKED/CINCHED/PINCHED TOGETHER. THIS CAUSES VEHICLE TO STALL IN MIDDLE OF TRAFFIC. ALSO CAUSES TURN SIGNALS TO COME ON WHEN NOT IN USE.*AK
TOP HINGE ON DOOR HAS BROKEN OFF, AND THE DOOR IS JUST HANGING ON CAR. HAS CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING.*AK
WHILE VEHICLE WAS IN PARK AND RUNNING, CONSUMER STEPPED OUT OF VEHICLE AND WITHOUT ANY INDICATION VEHICLE STARTED TRAVELING BACKWARD, HITTING A WALL. *AK CONSUMER STATES THAT WHEN VEHICLE HIT THE WALL, IT JOLTED INTO DRIVE AND WENT THROUGH THE GARAGE. *SLC
WHILE TRAVELING AT 65 MPH WITHOUT ANY INDICATION VEHICLE SLIPPED INTO NEUTRAL. VEHICLE SLOWED DOWN, AND THEN IDLED UP. THIS HAPPENED 3-4 TIMES. CONSUMER PULLED VEHICLE OVER WHILE SLOWING DOWN , ANDVEHICLE JOLTED FORWARD. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHEN VEHICLE IS IN NEUTRAL IT GOES INTO REVERSE ON ITS OWN.*AK
HINGE WELDED TO BODY FRAME WAS COMING APART ON DRIVER'S SIDE DOOR. FACTORY WELD WAS BREAKING. DOOR DROPPED DOWN, AND WAS NOT SHUTTING PROPERLY.*AK
CONSMUER PUT THE JEEP IN PARK AND GOT OUT TO PUT SOMETHING IN THE BACK HATCH LEAVING THE DRIVERS' DOOR OPEN. JEEP POPPED OUT OF GEAR GOING IN REVERSE AT A VERY HIGH SPEED. CONSUMER WAS KNOCKED DOWN BY DOOR AND FRONT WHEEL RAN OVER CONSUMERS' FOOT AND PART OF LEG. JEEP CONTINUED TO ROLL IN REVERSE UNTIL IT SMASHED INTO A BUILDING.
THE IGNITION SWITCH BURNT UP. REPLACE WITH ANOTHER ONE AND IT IS BURNING UP. REPLACED BLOWER MOTOR AND IGNITION SWITCH. THIS HAPPEN WHEN A/C WAS ON AND BLOWER AT MAXIMUM. LEAVING BLOWER AT LOW WIRES GETS WARM. HIGH START TO MELT. I AM AFRAID OF MY FAMILY INCASE OF A FIRE. I READ THERE HAS BEEN PROBLEMS REPORTED I CONTACTED A DEALER AND THERE IS NO RECALL. WHY? *AK
ONE HINGE OF DRIVER'S SIDE FRONT DOOR IS COMPLETELY DETACHED, THE OTHER IS COMING LOOSE. I UNDERSTAND THAT THIS HAS BEEN A RECURRING PROBLEM IN THIS MODEL YEAR OF THE CHEROKEE. AT MODERATE TO HIGH SPEEDS, THE DOOR SHAKES AND RATTLES, AND THE NISE IS DEAFENING. DOOR ALSO LEAKS NOW WHEN IT IS RAINING, THERE NOW IS WATER DAMAGE TO THE INSIDE OF THE VEHICLE AS A RESULT OF THIS FAILURE. ALSO, I HAVE BEEN FORCED TO PROP UP THE TAILGATE DOOR WITH A BROOM HANDLE SINCE THAT PIECE FAILED, THIS HANDLE COULD EASILY BECOME DISLODGED DURING LOADING AND SEVERELY INJURE ANYONE STANDING BENEATH THE DOOR.*AK
I HAVE A 1995 CHEROKEE 4X4 "SPORT" MODEL... I'VE MANAGED TO BREAK AT LEAST 4 SETS OF MOTOR MOUNT BOLTS SINCE I BOUGHT (NEW) THE VEHICLE... I'M NOT SAYING THAT THE VEHICLE IS A LEMON, BUT THE MOTOR MOUNT BOLTS DO HAVE A CERTAIN CITRUS FLAVOR TO THEM... UP UNTIL THE MOST RECENT INCIDENT, CHRYSLER HAS BEEN COVERING THEM AS A WARANTY REPAIR, SO IT HAS JUST BEEN INCONVENIENT AND I HAVE BEEN WILLING TO LIVE WITH THEIR DESIGN DEFECT... THIS TIME, THEY SAY THAT SINCE I HAD OVER 40K MILES ON THE LAST SET OF BOLTS, THEN THEY WOULD NOT COVER THEM... DON'T KNOW HOW MANY MILES I'VE BEEN DRIVING WITH THEM BROKEN SINCE THE CENTER ONE WAS STILL IN THERE, SO THE ENGINE DID NOT DROP DOWN LIKE IT NORMALLY DOES AFTER THE BOLTS SHEAR OFF... I ONLY NOTICED IT THIS TIME WHEN I DISCOVERED THAT THE RADIATOR IS LEAKING... I'M LOOKING AT A $800-900 REPAIR FOR BOTH ITEMS... WHEN THIS LAST OCCURRED, I CALLED THE CHRYSLER SERVICE LINE AND STARTED UP A "CARE" ISSUE WITH THEM, GIVING THEM ALL THE INFORMATION THAT I HAD ON THE PROBLEM... THEY DIDN'T SEEM ALL THAT CONCERNED WITH FINDING THE CAUSE OF THE PROBLEM AND SINCE IT HAD BEEN LESS THAN 12 MONTHS / 12,000 MILES SINCE THE LAST MOTOR MOUNT BOLT REPLACEMENT, THEY WOULD COVER IT AS A WARRANTY REPAIR... I SUSPECT THAT CHRYSLER BELIEVES THAT IT IS CHEAPER TO JUST KEEP REPAIRING THE SYMPTOMS INSTEAD OF DETERMINING THE ACTUAL PROBLEM... UNFORTUNATELY, THIS TIME, THEY ARE MAKING ME PAY FOR THEIR DESIGN DEFECT. *AK
THE DRIVER'S DOOR IS COMING OFF THE HINGE - IT'S A RECALL BUT CHRYSLER SAID I HAVE TO BE THE ORIGINAL OWNER & WON'T PAY TO FIX.*AK
VEHICLE WAS EXPERIENCING SOME NOISE IN REAR. DEALER WAS NOTIFIED, AND REPLACED SPIDER GEAR. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION ON THIS MATTER.*AK
AFTER PARKING VEHICLE, SEVERAL HOURS LATER RETURNED TO VEHICLE, AND NOTICED THAT VEHICLE HAD POPPED OUT OF GEAR, CAUSING IT TO ROLL DOWN HILL, HITTING ANOTHER VEHICLE. *AK CONSUMER STATES THERE WAS CONSIDERABLE DAMAGE DONE TO THE VEHICLE. *SLC
CONSUMER TOOK VEHICLE IN FOR MANUFACTURES RECALL 747 REPAIRS. CONSUMER STATED THAT AFTER A YEAR LATER, FRONT ROTORS WERE WARPED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING AT 25 MPH, CONSUMER HIT A SMALL BUMP (CULVERT UNDER ROAD) AND IT SOUNDED LIKE A LARGE POT HOLE HAD BEEN HIT. LOOKING IN THE REAR VIEW MIRROR, THE DRIVER SAW (AND LATER RETRIEVED) A BOLT BOUNCING DOWN THE ROAD. ENGINE SOUNDED DEEPER INITIALLY, AND THEN A LOUDER KNOCKING SOUND STARTED. THE DRIVER STOPPED AND NOTICED THAT THE FAN WAS HITTING THE SHROUD AND CALLED A WRECKER. THE BOLTS TO THE MOTOR MOUNT HAD BROKEN AND THE ENGINE HAD DROPPED SEVERAL INCHES. THE PROBLEM WAS FIXED.16 DAYS LATER THE TOP WELD ON THE DRIVER'S-SIDE DOOR HINGE BROKE AWAY, LEAVING ONLY THE BOTTOM HINGE HOLDING THE DOOR IN PLACE.*AK
VEHICLE WAS PARKED AND DRIVER'S SIDE DOOR FELL OFF. DOOR BECAME DETACHED FROM HINGES. DEALERSHIP WAS AWARE OF PROBLEM.*AK
BOTH DRIVER'S AND PASSENGER'S DOOR WELDS THAT HOLD THE HINGES HAVE BROKEN.*AK
CONSUMER WENT TO OPEN DRIVER'S SIDE DOOR AND DOOR WAS HANGING THERE. HINGES WERE WARPED, BOTTOM HINGE WAS ATTACHED. BUT TOP HINGE DETACHED FROM PANEL DOOR.*AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
WHEN VEHICLE WAS PARKED AND WHEN CONSUMER OPENED THE DOOR ON DRIVER'S SIDE, DOOR FELL OFF INTO HER HAND. DEALERSHIP WAS AWARE OF PROBLEM. *AK WHILE ATTEMPTING TO REPAIR THE DOOR, THE FRAME WAS FOUND TO BE CRACKED. *SLC
THE DEALERSHIP REPAIRED THE LH DOOR HINGES WITHOUT A COST TO ME BUT DID NOT REPAIR THE RH DOOR HINGES WHICH NOW ARE READY TO FAIL. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1995 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →