DRIVERS SIDE DOOR HINGES WELDS ON TOP HINGE HAS SEPARATED FROM BODY ASSEMBLY,BOTTOM HINGE WELD IS HALF SEPERATED FROM BODY ASSEMBLY AND DOOR NOW UNSAFE TO USE. MUST ENTER & EXIT VEHICLE FROM PASSENGER SIDE DOOR. I DID CALL THE DEALER THAT I BOUGHT IT FROM AND WAS TOLD THAT THEY HAD NO KNOWLEDGE OF ANY PROBLEMS PERTAINING TO DOOR HINGE PROBLEMS. I ALSO CALLED CROWN CHRYSLER JEEP AND THE SIRVICE MANAGER ALSO TOLD ME THAT TO HIS KNOWLEDGE THERE WAS NO PROBLEMS WITH DOOR HINGES FAILING. THIS DEALER IS ON THE NORTH WEST SIDE OF COLUMBUS .. *AK
1994 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →
CONSUMER GOT IN VEHICLE, TURNED IT ON AND VEHICLE REVVED BACKWARD AND IT STARTED SPINNING AROUND. VEHICLE WAS CRASHING INTO OTHER VEHICLES. VEHICLE STOPPED ON ITS OWN. MANUFACTURER SENT AN INVESTIGATOR TO INSPECT, BUT NO PROBLEM WAS FOUND. *AK CONSUMER STATES BRAKE LOCK CABLE SHIFTED. *SLC
DOOR HINGE WELD DEFECTIVE ON DRIVERS SIDE, DOOR SAGS. SAME ON PASSENGERS SIDE TO LESSER DEGREE.*AK
DRIVER SIDE FRONT DOOR UPPER HINGE SEPARATED. WELDING ONLY HELD TEMPORARILY. HAD TO GET WELDED A SECOND TIME AND BOTTOM HINGE NOW LOOKS LIKE IT'S SEPARATING FROM BODY>AK
HINGES ON PASSENGER'S DOOR ARE BROKEN, NOT ABLE TO OPEN DOOR AT ALL. DRIVER DOOR HINGES ARE SHOWING CRACKS.*AK
BOTH FRONT DOOR HINGES HAVE SEPARATED FROM THE FRAME AT THE POINT OF WELDING.*AK
DRIVER'S SEATBACK FRAME BROKE. THERE IS NO REASON FOR SEAT FRAME TO BREAK, THIS IS A DEFECTIVE PART AND SHOULD BE REPLACED BY MANUFACTURER AT NO COST TO CONSUMERS. I DO NOT BELIEVE THIS SEAT WIL PROPERLY SUPPORT THE DRIVER IN A CRASH. IF ONE OF THESE TYPE SEATS WERE TO FAIL WHILE DRIVING IT COULD CONTRIBUTE TO A CRASH. *AK
BOTH FRONT DOORS, DRIVER AND PASSENGER, HAVE HINGES THAT WERE DISCONNECTING FROM VEHICLE, WHICH WOULD CAUSE DOORS TO FALL OFF. THE CONSUMER HAD HINGES SPOT WELDED BECAUSE DEALERSHIP INFORMED CONSUMER THAT HE WOULD NOT BE REIMBURSED FOR ANY WORK PERFORMED IF A RECALL WAS ISSUED. DEALERSHIP HAS NOT PERFORMED ANY WORK ON VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
HINGES ARE NOT WORKING PROPERLY. REAR DOOR IS OFF AND WILL NOT OPEN CORRECTLY. FRONT DOOR MUST BE OPEN FOR REAR DOOR TO OPEN.*AK
CONSUMER OPENED FRONT DRIVER SIDE DOOR AND HINGES FELL OFF DOOR . DOOR IS CLOSED AT THIS TIME. HE HAS TO CLIMB IN AND OUT IN ORDER TO GET INSIDE OF VEHICLE. DEALERSHIP IS AWARE OF VEHICLE. *AK *SLC
TOP HINGE ON THE DRIVERS SIDE DOOR HAS BECOME DISTORTED AND DISCONNECTED FROM FRAME OF VEHICLE. LOWER HINGE ON THE DOOR WAS THE ONLY COMPONENT HOLDING THE DOOR TO VEHICLE. DEALERSHIP HAS INFORMED CONSUMER THAT THEY WERE UNABLE TO REPAIR DEFECT, AND REFERRED THE WORK TO AN OUTSIDE SOURCE. PRIVATE REPAIR SHOP INFORMED CONSUMER THAT THIS WAS A COMMON PROBLEM IN THESE VEHICLES BECAUSE OF METAL FATIGUE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS/PHOTOGRAPHS.*AK
THE WELDS ON THE DRIVER AND PASSENGER SIDE DOORS ARE LOOSE. THIS CAUSES THE DOORS NOT TO CLOSE PROPERLY.
AIR CONDITIONING WATER LEAKS INSIDE OF VEHICLE THROUGH FIREWALL. WOULD NOT GO OUTSIDE FOR EVAPORATION.
DOOR ASSEMBLY WELDS ON DRIVER'S SIDE FRONT DOOR FAILED. DOOR WOULD NOT CLOSE PROPERLY.*AK
DRIVERS BUCKLE ASSEMBLY, FEMALE COMPONENT, WILL NOT LOCK AND ENGAGE SEAT BELT. WHEN CONSUMER ATTEMPTS TO LOCK ASSEMBLY INTO PLACE, MALE COMPONENT SLIPS OUT. *AK
DRIVER'S SIDE RESTRAINT WILL NOT BUCKLE, AND DRIVER IS UNRESTRAINED. DEALER HAS BEEN NOTIFIED.*AK
MY DRIVERS SIDE SEATBELT RELEASES UNEXPECTEDLY WHILE IN USE. THE DEALER TELLS ME THE SPRING IN THE BUCKLE BROKE. THE PART IS BACKORDERED. ONE DEALER TOLD ME THEY HAVE SEVERAL HUNDRED BACKORDERED. ALLIED SIGNAL SOLD BENDIX RESTRAINTS TO BREED TECHNOLOGY IN 1997. BREED FILED CHAPTER 11 1+YRS AGO.*AK
DRIVER'S SIDE TOP DOOR HINGE CAME UNWELDED FROM THE FRAME. HAD TO REMOVE FRONT PANEL AND DOOR TO REPAIR. BODY DAMAGE/DISCOLORING AS A RESULT OF LOOSE UNALIGNED DOOR.*AK
DOOR HINGE BROKE IN HALF. *AK
BELT BUCKLE AND LATCH ON DRIVER'S SIDE CANNOT STAY LOCKED, AND IT DOES NOT EVEN STAY IN PLACE.. CONTACTED DEALER, AND THEY SAID PART WAS ON BACK ORDER.*AK
FRONT BRAKES ROTORS WARPED AFTER 9700MPH ON BRAKES. BRAKES WERE REPLACED. *AK
THESE TIRES HAVEN'T ACTUALLY "FAILED" BUT THEY ARE ABSOLUTELY THE WORST HYDROPLANING TIRES I HAVE EVER OWNED. AT 40 MPH ON STRAIGHT ROADS YOU FEEL LIKE YOU'RE GOING TO LOSE CONTROL. I BOUGHT A SET TO PUT ON OUR JEEP CHEROKEE 2 WEEKS BEFORE THE RECALL,ALTHOUGH I DIDN'T PURCHASE THE RECALLED SIZE. I ALSO HAVE A SET OF THE STEELTEX AT ON A FORD F-250 PICKUP I PURCHASED NEW AND THEY ARE WORTHLESS ON WET ROADS ALSO.*AK (TIRESIZE: LT23575R15)( DOT NUMBER: TIRE SIZE: LT23575R15 )
THE RIGHT FRONT DOOR HINGE BROKE WELD HOLDING HINGE TO FRAME UNDER THE FENDER, CONSUMER FIXED THE VEHICLE BEFORE DOOR FELL OFF. *MJS
THE FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136 THE CONSUMER REQUEST REIMBURSEMENT. NLM
ALL FOUR VEHICLE DOORS HAVE BROKEN AT TOP HINGE. DEALER HAS BEEN CONTACTED. *AK *SLC
WELDS ON HINGES OF FRONT DOORS ARE FALLING OR EITHER BREAKING AWAY FROM FRAME OF VEHICLE. HAD AN INDEPENDENT MECHANIC CHECK DOORS' STRUCTURE. WAS INFORMED THAT ALL OF THE WELDS NEEDED TO BE REPLACED, AND HAVE DOORS REPAIRED.*AK
TWO LATCHES HOLD DRIVER'S DOOR TO FRAME OF VEHICLE; ONE HAS COMPLETELY BROKEN AWAY FROM DOOR, AND OTHER HAS PREMATURELY RUSTED. *AK
HOLES IN FR/REAR FLOORBOARDS, EXHAUST FUMES COMING INTO CABIN. WIFE PREGNANT, CHRYSLER NOTIFIED IN DEC 00 . SAID WILL FIX AFTER MEET WITH REP. TOLD OF WIFE GETTING SICK........ TODAYS DATE 06 MAR 01 ...HELP.
DRIVER'S DOOR STARTED SAGGING DOWN. WELDING JUST STARTED COMING LOOSE OVER A PERIOD OF TIME. DEALER HAD EARLY COMPLAINS & WAS REPAIRING VEHICLE AT NO CHARGE. CONSUMER WAS BEING CHARGED $600. *AK *SLC
I CAN'T JUST KEEP BUYING NEW SEATBELT LATCHES EVERY 3 MONTHS, PLEASE HELP. *AK
TRANSMISSION: NO PRIOR PROBLEM. TOTAL FAILURE WITHOUT WARNING REQUIRED TOTAL REBUILT INCLUDING OVERDRIVE GEARS. FUEL PUMP: INTERMITTENT STALL ISSUE OVER PAST 9 MONTHS. ENGINE STALLS OCCURRED WITHOUT WARNING ANYWHERE FROM IDLE TO 70 MPH. APPEARS PROBLEM OCCURS DUE TO PLASTIC FUEL TANK (?).
DOOR HINGE ON DRIVER'S SIDE SEPARATED FROM VEHICLE, AND DOOR HINGE ON PASSENGER'S SIDE IS CRACKED. *AK
THE DRIVER'S SIDE DOOR HINGES ARE CORRODING AND THE DOOR IS SEPARATING FROM THE BODY. THE BODY SHOP AT MY DEALER SAYS THE PROBLEM IS KNOWN WITH THIS YEAR AND MODEL AND A TSB HAS BEEN ISSUED BY JEEP. HE SAYS THE SITUATION IS DANGEROUS SINCE THE DOOR IS LIABLE TO SEPARATE FROM THE BODY AT SOME POINT. DESPITE THE POTENTIAL DANGER JEEP HAS NOT ACTED ON MY CLAIM FOR OVER SIX WEEKS AND NOT REPLIED TO THE DEALER CONCERNING SHARED LIABILITY TO REPAIR THE DEFECT. THIS APPARENTLY OCCURS ONLY ON THE DRIVERS DOOR HINGES OF 94" JEEP CHEROKEES AND ALWAYS STARTS WITH THE UPPR HINGE AND OF COURSE RESULTS IN EVENTUAL FAILURE OF THE BOTTOM HINGE AND THEN THE ENTIRE DRIVER'S SIDE DOOR. IT APPEARS TO BE A FAULTY WELD DURING MANUFACTURE. I AM CONCERNED THE DOOR WILL COME OFF AND AM ANXCIOUS TO GET A REPAIR IN PROGRESS BUT, MY DEALER AWAITS WORD FROM CHYSLER DAIMLER BEFORE COMMITTING TO ACTION. I HAVE EMAILED CHRYSLER-DAIMLER. THEY REPORT MY DEALER IS DISCUSSING THE ISSUE WITH ME. A CIRCULAR SOLUTION THAT ALLOWS THE SITUATION TO GO ON. DO YOU HAVE A RECORD OF THIS DEFECT AND POTENTIAL INJURY ESTIMATES? WHY DON'T THEY PROCESS A POTENTIAL DANGER CLAIM MORE EXPEDITIOUSLY. THANK YOU. *AK
WHEN BRAKING VEHICLE VIBRATES AND SHAKES BADLY, THERE IS ALSO A HUMMING SOUND. CONSUMER HAD ROTORS REPLACED, BUT PROBLEM STILL THERE. *AK
WIRING HARNESS UNDER DASH HAS CORRODED, CAUSING WIRES TO MELT. DEALER IS INSPECTING VEHICLE.*AK
PARTS WITHIN INSIDE OF CATALYTIC CONVERTER LOOKED LIKE A HONEYCONE PIECES OF MATERIAL WHICH WAS BEING HELD BY ASBESTOS. PIECE HAS STARTED TO COME APART, CAUSING MATERIAL TO BECOME FREE. ALSO, THERE WAS A RATTLING NOISE WHEN DRIVING VEHICLE. ALSO, ASBESTOS WAS GOING OUT OF EXHAUST PIPE WHICH COULD CAUSE A HEALTH HAZARD. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
I PROCEEDED TO OPEN THE DRIVERS-SIDE DOOR ONE DAY, AND THE DOOR JUST ABOUT FELL OFF OF THE VEHICLE. I NOTIFIED A LOCAL JEEP DEALER CONCERNING THIS PROBLEM. IN SHORT, THE STAFF SAID THAT THIS WAS THE THE 1ST TIME THEY EVER HEARD OF A JEEP CHEROKEE DOOR FALLING OFF. I'VE SPOKEN TO SEVERAL PEOPLE WHO ALSO HAD JEEP CHEROKEES' AND THEY ALSO STATED THEY HAD THE SAME PROBLEM. THE ONLY "EASY-FIX" FOR ME WAS TO BUY A DIFFERENT VEHICLE. I BELIEVE THIS IS DEFINITELY A SAFETY HAZARD ON THE 1994 JEEP CHEROKEE.*AK
DRIVER AND PASSENGER SIDE DOOR HINGE WELD HAS FAILED AND THE DOOR IS PULLING LOOSE FROM THE BODY OF THE VEHICLE. THIS CAUSES THE DOORS TO NOT CLOSE PROPERLY, AND EVENTUALLY THE DOORS WILL FALL COMPLETELY OFF. THIS IS THE SECOND JEEP I HAVE HAD TO DO THIS. THE OWNER OF THE BODY SHOP WHERE I WILL HAVE THE REPAIR WORK DONE SAYS THAT THIS IS A COMMON PROBLEM WITH JEEP DOOR HINGES, HIS SHOP REPLACES THEM ON A ROUTINE BASIS. THIS IS A SAFETY FLAW IN ALL JEEP CHEROKEES. THE CATALYTIC CONVERTER FAILED AFTER ABOUT THREE YEARS, I FINALLY REPLACED IT BECAUSE I COULDN'T STAND THE RATTLING NOISE IT MADE.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THIS IS MY WIFE'S CAR. SWITCH ASSEMBLY ACTUALLY CAUGHT FIRE. TALKED TO SEVERAL JEEP TECHNICIANS-THIS IS A REGULAR OCCURRENCE. CONFIRMED WITH AUTO SALVAGE YARDS THAT THIS PART IS REGULARLY PURCHASED AS REPLACEMENT FOR MELTED CONNECTORS. JEEP TECHNICIANS CONFIRM THIS IS THE SAME PART ON ALL 1987-1996 JEEP CHEROKEES. I HAVE IN MY POSSESSION 2 CONNECTORS SHOWING FIRE/MELTING DAMAGE. THIS IS SERIOUS ENOUGH THAT I THINK YOU SHOULD LOOK INTO IT.
BATTERY FAILED. NLM
TRANSMISSION HAS TO BE REBUILT @ $2,344.68. I DO NOT TOW. ON 06/19/00 (94290) TRANSMISSION FAILED AGAIN. I WAS CHARGED $115.75 TO REPLACE ANTI DRAIN BACK VALVE. ON 11/14/00 (101,000) TRANS NEEDS REPAIR AGAIN. SERVICE MANAGER SAYS IT IS OUT OF WARRANTY AND THERE IS NOTHING FREE CHRYSLER OR HE WILL DO. I AM STUCK. HELP ME. *AK
FRONT (DRIVERS AND PASSENGER)DOOR HINGES HAVE BROKEN LOOSE FROM POSTS. HAD TO REMOVE QUARTERPANELS AND RE-WELD HINDGES ON. ANYONE ELSE EVER REPORT THIS PROBLEM?*AK
CONSUMER HAD BRAKE ROTORS REPAIRED PRIOR TO RECALL NOTICE 99V-340, DEALER STATED THEY WERE UNABLE TO ACCOMODATE CONSUMERS REIMBURSEMENT REQUEST BECAUSE THE REPAIR ORDER WHICH WAS SUBMITTED DID NOT SHOW A SEPARATION OF THE ROTOR FROM THE HUB. NLM
PRIOR TO RECALL 99V34, THE VEHICLE EXPERIENCED ROTOR PROBLEMS, THE CONSUMER FEELS THAT SHE SHOULD BE REIMBURSED FOR THE REPAIRS THAT WERE DONE PRIOR TO THE RECALL INCLUDING A FUEL PUMP THAT WENT BAD DUE TO THE VEHICLE NOT BEING DRIVEN BECAUSE OF THE FAULTY ROTORS. *SLC
ALL THE GLUE SEAMS AT THE DOOR HINGES ARE CRACKED OPEN OR THEY ARE COMPLETELY SEPARATED, CAUSING THE DRIVERS SIDE DOOR TO FALL OFF THE CAR IN A PARKING LOT.*ET
AFTER SEEING MANY, MANY OTHER REPORTS OF THE SAME PROBLEM, I BELIEVE JEEP SHOULD REPAIR OUR VEHICLES AT NO COST TO US, THEIR CUSTOMERS. NO SAFETY DEFECT INCLUDED IN SUMMARY. *AK
WHILE TRYING TO SLOW DOWN ON DAMP ROAD, THE BRAKES LOCKED AND THE VEHICLE SPUN SEVERAL TIMES COLLIDING WITH ANOTHER VEHICLE CAUSING INJURY TO THE DRIVER. THE BRAKES LOCK IN ANY DAMP, WET OR SNOWY WEATHER. THERE WAS A RECALL ON BRAKES AND ROTORS, BUT GOT WORSE AFTER RECALL FIXING. *YH
PE 95 047; FAILURE OF DOOR ASSEMBLY WELDS: VEHICLE EXPERIENCING A REOCCURRENCE OF A BROKEN WELD ON THE DRIVER DOOR HINGES. DEALER NOTIFIED. *AK THE DOOR ASSEMBLY FAILED TWICE AND WAS FIXED BY AUTO REPAIR SHOP. *YH
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1994 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →