2002 Jayco Quest FW

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the structure › frame and members. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Trailer Hitches › Fifth Wheel Assembly	1		0	0	0
Structure › Frame and Members	1		0	0	0

1 safety recall

Part 573 reports

Trailer Hitches › Fifth Wheel Assembly02V334000

Filed Dec 3, 2002719 vehiclesJayco, Inc.

Defect. ON CERTAIN 5TH WHEELS, IN EXCESS TOWING CONDITIONS, STRESS CRACKS CAN BEGIN TO OCCUR AT THE CONNECTING POINT BETWEEN THE PIN BOX SIDE PLATE AND THE PIN BOX REAR TUBE CAUSING A POTENTIAL TEARING OF THE PIN BOX SIDE PLATES AND THE REAR PIN BOX TUBE.

Risk. THIS COULD RESULT IN THE UNIT BEING PARTIALLY OR FULLY DETACHED FROM THE TOW VEHICLE, WHICH RESULTING POTENTIAL PROPERTY DAMAGE OR INJURY.

Remedy. DEALERS WILL REINFORCE THE PIN BOX CONNECTING POINT. OWNER NOTIFICATION BEGAN DURING JANUARY 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAYCO AT 1-877-825-4782.

What owners reported

Newest filings

Trailer Hitches › Fifth Wheel Assembly

Filed Jan 15, 2005CO

(1) NORMAL TOWING. (2) WELDING FAILURE & METAL FRAME TEARING. (3) ADDITION OF TUBE STEEL SUPPORT TO UNDERSIDE OF FRAME AND PIN BOX. REINFORCEMENT OF WELDS. JAYCO RECALL CAMPAIGN #9901045 APPROVED BY NHTSA. THIS PROBLEM FIX (RECALL) REDUCES NEEDED TOWING CLEARANCE AND WILL MAKE TOWING DANGEROUS ON UNEVEN TERRAIN. *NM

Structure › Frame and Members

Filed Apr 8, 2003CO

THE PIN BOX SEPARATED FROM THE FIFTH WHEEL TRAILER FRAME (RECALL 9901045). *AK *NLM

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2002

Year	Complaints	Recalls	Fires	Deaths	Assessment
2002 — this page	2	1	0	0	Routine
2000	2	1	0	0	Routine

Compare every Quest FW year →

Other Jayco models

All Jayco models →

Jayco 53 Precept 45 Eagle 45 Designer 38 Seneca 23 Greyhawk 22 Alante 17 Jay Flight 13 Redhawk 11 Jay Feather 11

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 3, 2002. Source: NHTSA Office of Defects Investigation.